True Comfort heating and air conditioning

Located in Houston,

Address: , , ,

Phone: +1 214-561-6010

Rating: 4.8

Review 1 (2022-07-29 - Rating: 5)
I had a great experience with Gerardo. He was very responsive specially in a time of need with the current heat. He was professional and most of all he was punctual. He showed up within the 15 min window he had given me. Upon arrival he asked me what issues we were experiencing and after telling him the issue he knew exactly where to look. As I am someone that’s not an expert in HVAC and had a frozen unit, he could have easily charged me for the trip or diagnostics or even make up the issue but instead he was an honest man and definitely earned my business for the future to have him service our units. Thank you for all you do.

Review 2 (2023-12-07 - Rating: 5)
Highly recommend this company for all your home heating/air needs. The owner was friendly and professional. Took time to answer my questions and make sure my system was in tip top shape for the winter. You wont go wrong with True Comfort!

Review 3 (2023-07-20 - Rating: 5)
Ben, my technician was very professional!He was knowledgeable in his skill and explained everything he was doing. I highly recommend True Heat and Air for your ductwork/vent cleaning.

Review 4 (2021-09-11 - Rating: 5)
Gerardo and his team saved the day! Our AC broke down over Labor Day weekend and he responded on the holiday and came out to look at our system first thing Tuesday morning. Gerardo made sure we understood all our options in terms of time, quality, and cost, never trying to upsell us or make us spend more than we were comfortable with. We ended up replacing the whole HVAC system which his team did quickly and got us back on our feet. I know we’re in good hands with True Comfort for all our future needs.

Review 5 (2023-03-08 - Rating: 5)
We had a great experience with Gerardo. He came out the same day we requested the service. The diagnostic visit was helpful and informative!

Review 6 (2020-08-09 - Rating: 5)
I called True Comfort heating and air conditioning when looking for a professional to provide me a quote for my A/C that kept turning off. I spoke with Gerardo. Not only was he friendly, professional, knowledgeable, & patient, he was able to troubleshoot the issue while over the phone. To provide that level of customer service without even evaluating the issue in person is a testament to the knowledge, professionalism, & honesty that this HVAC company has. God forbid, if there’s a major issue with my A/C unit in the future True Comfort heating and air conditioning will be the company I call to do the work.

Review 7 (2021-10-05 - Rating: 5)
Gerardo has came out to our home twice and he was very professional and provided excellent service. He explained everything to us and even gave us some maintenance tips to keep the AC running smoothly. Thank you again so much!

Review 8 (2021-02-13 - Rating: 5)
This gentleman came to my home and followed all covid precautions the minute he knocked on my door. It left me bumfuzzled that he fixed a dinosaur aged ac unit at my home we were freezing and he promptly fixed our heat. He did have to make a trip to the part store to purchase a part we needed, inexpensive and good work. I highly recommend this company to anyone I know.

Review 9 (2022-11-19 - Rating: 5)
Gerardo did an awesome job of troubleshooting the furnace issue. Explained the issue well, and got my furnace working again. Thank you!

Review 10 (2020-04-28 - Rating: 5)
My thermostat was broken and I gave them a call. They arrived on time the same day and in less than an hour or so I had the whole system running again. Great price and wonderful service .

Review 11 (2023-05-23 - Rating: 5)
Tech was able to come the same day, explained what the problem was, had parts on hand, very good experience

Review 12 (2021-06-12 - Rating: 5)
Gerardo is great!! He’s reliable, dependable, reasonable, and so helpful. Always does a great job. ☺️

Review 13 (2020-12-31 - Rating: 5)
The service from the owner was great. I will call him again if I need further service. He was prompt and on time. Thanks you very much