Trilogy AC Cooling and Heating

Located in Houston, Texas

Address: 1718 N Fry Rd Ste 480, Houston, TX 77084, United States

Phone: +1 713-568-5795

Rating: 4.6

Services

Online estimates
On-site services
Repair services
Appointment required

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-08-08 - Rating: 5)
I called Trilogy and they had Ricardo come out to the house. He showed up at 10am. We worked out the Carrier system I wanted and we agreed on the price, set up financing, and then he asked if I wanted it installed the same afternoon. I said absolutely since our system was very old and struggling. Trilogy had guys out at 2 and commenced to remove and haul off all of the old system. By 3 they had the new equipment at the house. By 7:30 the installation was finished! Their pricing is extremely competitive. This system is beautiful, quiet and very efficient 17 seer. I highly recommend Trilogy AC Cooling & Heating

Review 2 (2024-06-25 - Rating: 5)
The sales rep saved me alot of money on the top rated brand Carrier 4 ton condenser, furnace and evaporator coil, next day installation, verified the warranty, parts, etc, allowed me to finance 18 months at 0% interest after 67% down payment, no upselling add on, AND waived my sales taxes. Best deal in the bunch. I interviewed 5 companies for my project.The installers just left. Quiet hard working professionals, no yelling, no mariachi. Clean cut professionals. No complaints si far.

Review 3 (2024-11-01 - Rating: 5)
Efrain, I cant thank you enough for your service today! As always, Trilogys great customer service was over the top, I called them with a concern and they sent someone out right away and took care of it. Efrain found the issue and not only did he take care of it right away, he went above and beyond and did a little TLC and maintenance and was first class!Thank you so much for actually caring about your clients!

Review 4 (2024-08-14 - Rating: 5)
Ricardo Lozano sold it very professional. And he already checked up on us making sure everything was running good. Also the guys that installed everything very professional and made sure I was happy with everything. It was really hot that didnt stop them from getting it done. Had a great experience all the way around with you guys. Thanks so much!!!

Review 5 (2024-11-02 - Rating: 5)
I highly recommend Trilogy AC Cooling and HeatingThey were very professional and did an amazing job replacing our unit. They took time to answer all our questions and made sure our system was functioning correctly

Review 6 (2024-06-11 - Rating: 5)
We had a really old 4 ton AC system and with the heat of this past summer our old unit just couldn’t keep up and keep our home cool. I had seen Trilogy’s ads on Facebook and thought we would have them come by for a free estimate. After looking at many other AC provider’s Trilogy was the best value for us. Our sales representative Ricardo was an absolutely pleasure to work with. He was very professional and answered all of our questions. Once everything was approved (which that process was very easy as well) there crew was out the next day and they completely replaced all of our duct work and installed everything in one day. The installation crew was also very professional and kept everything super clean and communicated with us throughout the installation process. I would highly recommend Trilogy AC if your in the market for a new AC system.

Review 7 (2024-12-25 - Rating: 5)
We have been using Trilogy since our time in the office. They have always taken care of us, and told us what we needed without just telling us something to sell a service.

Review 8 (2024-07-24 - Rating: 5)
Awesome installation from Joshua Alvarez team. They installed my unit quickly. My old unit was 25 years old and costing me lots on my light bill. Now with this new unit, we can sleep better in the nice cold air. Highly recommend.

Review 9 (2023-06-28 - Rating: 5)
Very great service, especially the service manager Carlos Manzo who is very professional and friendly in providing the installation of a brand new HVAC system that includes a 5ton Carrier condenser, evaporator coil, and a furnace with a very reasonable price.

Review 10 (2024-07-05 - Rating: 5)
AC is desperately in need of replacement. Had a guy named Ricardo come out and talked me through everything that needs replacing and went over all my options. I was still in the middle of shopping around so I ended up going through a different company but trilogy was my next best option. The other company just was a little cheaper and had a better military discount. But I would definitely check this company out if you looking for a good AC company.

Review 11 (2025-01-09 - Rating: 5)
Had an AC installation , they were quick and hardworking with great customer service . Thanks

Review 12 (2024-06-01 - Rating: 5)
Great work and great service. Weve been using them for many years because they always provide great service at good prices. All their technicians have been very professional and do great work.

Review 13 (2024-07-24 - Rating: 5)
I am overwhelmed with Trilogy AC and Yasser and my whole family could not be happier .Needed a new HVAC system and was able to upgrade to a 4ton unit. The house feels amazing and the work was done very quickly!10/10 customer service and everything else!Thank you so much everyone!

Review 14 (2025-02-05 - Rating: 5)
Trilogy AC cooling and heating did a wonderful job at my residence replacing the condensing unit and the a coil drainage tray and building all the duct work I would highly recommend them for your AC and heating needs for your home they arrived a little later than scheduled but stays late to finish the job took them 8 hours and five of those hours were in an attic that was 120°

Review 15 (2024-08-26 - Rating: 5)
The technicians were very professional and helpful took their time answering all my questions and I would definitely refer your company to all my friends and familyThank you so much for your service

Review 16 (2024-11-19 - Rating: 5)
Pascal came after hours and got the problem fixed for my family. He showed me everything he was doing and walked me through all options. I highly recommend Trilogy AC!

Review 17 (2024-09-14 - Rating: 5)
Great communication and work quality. Very prompt and attentive. Highly recommend for HVAC replacement.

Review 18 (2023-07-19 - Rating: 5)
Emilio did an excellent job at explaining the services that would be provided and being very detailed on the package we were signing up for. He made sure we well informed about the service and process.Our HVAC system was installed the very next day, the workers arrived on time and got right to work. They did a nice clean installation and were very tidy and respectful of our home. Our AC was up & running within the same day! 10/10 would recommend Trilogy Services!!

Review 19 (2024-05-01 - Rating: 5)
The servi e was fast and very helpful, they came and gave me a quote and also finance me in minutes. I dont have a great credit score but still they were able to get me a less than one percent interest.

Review 20 (2024-06-28 - Rating: 5)
I called trilogy ac because our air was out completely and we are in a heat advisory. It got up to 89 in our house. I called trilogy and they got someone out within the hour! He came in got right to work and found the problem within minutes! Very efficient and speedy! Will definitely use them again!

Review 21 (2024-05-07 - Rating: 5)
I highly recommend Trilogy A/C. From sales to installation I received the best treatment. Martin, my sales representative worked hard to help me get financing and the installers were at my house the next day.

Review 22 (2023-07-11 - Rating: 5)
Well we didn’t buy any AC from them yet but We spoke to Mr Carlos Manzo the operating manager, he came to our house to give us an estimate, & he’s a great guy very knowledgeable he explained us everything about an AC & what we need. He was very friendly & a great person but unfortunately the price was kinda high for us so we’re still taking estimates from other vendors. But over all their customer service is great & they’re very good company. I definitely recommend them.

Review 23 (2024-03-15 - Rating: 5)
This experience started as a Trade Call though my home warranty provider. The technician conducted a thorough inspection and evaluation. We have had repetitive trouble with the existing HVAC. Upon hearing what the out of pocket cost was going to be, we asked for an upgrade to a larger HVAC system believing that was a wiser use of money.The quote was agreeable and it turned out that the new system and a crew were available for installation that day. The new system was operating by 8:00 pm. The crew drove at 8:45 pm after final gas loading, system evaluation and clean up.Trilogy has since conducted a Quality Inspection on behalf of my home warranty company. I appreciate Trilogy Service’s installation and my comfortable home!

Review 24 (2024-03-19 - Rating: 5)
The technicians who worked and serviced us were proper, respectful, hard working, and answered each and every question professionally. I’m happy to have received excellent service from them! Book them if you need your ac fixed!!

Review 25 (2023-07-26 - Rating: 5)
I feel like these guys actually took the time to take care of my AC needs fast. They were very attentive and responsive, it didn’t take that long to get me approved for an AC unit to install in my home. They had me in and out of the meeting with them, would highly recommend working with them.

Review 26 (2024-02-14 - Rating: 5)
Dario came to help us with a problem we had with our furnace. With a very pleasant & polite manner, he diagnosed the issue well, and subsequently returned to install the new parts & get the unit working again. Thanks.

Review 27 (2024-08-19 - Rating: 5)
Personnel was very friendly and helpful, he performed the process very well. I would recommend Trilogy without a doubt.

Review 28 (2023-07-20 - Rating: 5)
I had an excellent experience with Trilogy HVAC! Their professional and knowledgeable technicians promptly addressed my concerns and provided top-notch service. From start to finish, their customer service was exceptional, making the entire process a breeze. I highly recommend Trilogy for all your heating and cooling needs!

Review 29 (2024-01-26 - Rating: 5)
I had some issues with my outside a/c unit (vendor issue) that needed to be fixed Michael was my tech and he did an outstanding job communicating with me of what the next steps of how to fix the problem. He had to come back the next day to diagnose everything and worked diligently on the issue and had it fixed and had my cold air blowing thank you as always to trilogy for making the experience a 10 out of 10 every time ♥️

Review 30 (2023-08-07 - Rating: 5)
Thank you to Emilio Davila for his excellent and professional treatment, he explained everything to us and we were able to fully understand what it means to make business with Trilogy. They were on time and gave us the best quality service.

Review 31 (2023-07-14 - Rating: 5)
I had different quotes, and I am glad that I had selected Trilogy,, Mr Carlos Manzo was very knowledgeable and profesional, his level of Customer Service was impressive.The installation was excellent and good quality workThank you

Review 32 (2023-06-18 - Rating: 5)
GREAT COMPANY!!! I was having problems with my A/C not cooling so I called Trilogy services in the afternoon. The next morning I had a technician come out and check it out! AMAZING customer service. They told me it was my thermostat and fixed it. Now everything is working. I am very thankful and will be recommending and using Trilogy AC 👍🏼

Review 33 (2022-10-28 - Rating: 5)
Amazing service! My parents haven’t gotten their ducts cleaned in 12+ years since we moved here.There was visible black mold in our vents & im sure in our ducts too — it was disgusting.They did a great job, customer service was responsive & amazing. The maintenance guys very nice & funny.They worked hard, there were 24 vents and ducts & they finished cleaning and replaced 2 large moldy drip pans in the attic over about a 7 hour period.5/5 🙌🏼 Thank you!

Review 34 (2024-06-21 - Rating: 5)
Good experience all around. It started raining in the middle of our install and these guys worked straight through the rain.Good price, professional staff.

Review 35 (2024-08-12 - Rating: 5)
Excellent customer service starting with the lady at the office and the technician work and ethics, he was awesome!

Review 36 (2023-09-07 - Rating: 5)
Great experience and very reasonable price. Working with Carlos was a great pleasure. His vast and abundant knowledge of the HVAC systems and processes, was astounding to say the least. I would highly recommend his expertise and details to anyone seeking a new HVAC system. Definitely 5 star rated business.

Review 37 (2021-09-21 - Rating: 5)
I was very impressed with the service. My first thought was that they would come out and tell me that it would be about maybe 2 weeks or so before they could get started, but to my surprise they came in inspected my ducts and A/C unit and after 25 years with the same unit I knew it was time for a new one, so that same day they inspected and gave me an estimate which I thought was reasonable especially with all the work that needed to be done. Then the very next day they were back installing and replacing all the ducts in the attic with a new A/C and furnace unit with new vents thru out the house and it was all done in 1 day. Once they were done they left no mess everything was cleaned up they were very professional. I will be using them when it time for my ducts to be clean out regularly. Now I’m breathing cleaner air. Thank You Guys Job Well Done!

Review 38 (2022-10-28 - Rating: 5)
Josue and Andres did an excellent job. Very clean and organized. Raquel is very good at explaining the process. I will be using their service again in the future and will recommend them to friends and family.

Review 39 (2021-07-29 - Rating: 5)
We installed a new unit back in 2016 and have confronted to receive services for our A/C unit. Everyone is very helpful and anytime we’ve needed a repair they have responded in a timely manner. Today we had our system disinfected and cleaned out all mold as well as getting a UV system installed to prevent mold from building in the air ducts. We are very happy with all services we have received! Definitely recommend!!!

Review 40 (2024-01-31 - Rating: 5)
Dario Duarte is by far the best AC technician Ive ever met. Very knowledgeable, he exceeded my expectations. Kudos to him and to Trilogy AC.

Review 41 (2023-07-28 - Rating: 5)
Carlos Manza & crew were very professional & courteous. Super FAST service & installed our new unit in one day! Highly recommend Triology Services AC! 5 stars!🌟🌟🌟🌟🌟

Review 42 (2023-06-02 - Rating: 5)
Mr Carlos, the operation manager did a very good and honest job before and after the installation of my new carrier system. I will 100% contact again if other HVAC work done.

Review 43 (2019-12-19 - Rating: 5)
Efficient and respectful. Daniel and Raquel in the office were so respectful and helpful. Alex came the first time and did the repair he that was needed and noted a part that was still working but might give a problem in the future, so he documented it in his notes. (Home warranty companies wont pay for parts that are still working at the time if replacement of a broken part).When that part in fact did fail only three weeks later, their service warranty was still within the 30 days. Raquel went above and beyond in her customer service by being sure the home warranty company understood exactly what was needed for approval for the repair, saving me a lot if time and saved an additional service fee.Alex returned and made the needed repair, showing us again what might be a future problem and will document it for our benefit and sent pictures to me. He is amazing and really listened to your needs and answered all my questions. He made sure we are very satisfied with his service.Thank you Trilogy staff for your personal care.

Review 44 (2024-03-01 - Rating: 5)
Dario was great. Very detailed and took the time to explain what the issue was. We will see how the repair process goes.

Review 45 (2021-08-15 - Rating: 5)
This has been an out of life experience. The commitment, service, price , and results exceeded our expectations. Everything was done with the most outstanding transparency, efficiency and courteous way . I would highly recommend this company with my eyes closed knowing that whomever uses its services will be blessed as much as we have been. May our Lord keep His grace on this company so they can keep providing such a prestigious service to the community. Thank you for coming into our home

Review 46 (2022-04-08 - Rating: 5)
We recently had Trilogy install a new HVAC system in our home and are very satisfied with their work. Their workers were on-time, friendly, and kept us in the loop throughout the process. There were some unexpected changes that needed to be made to our home, and Trilogy made sure everything was taken care of the same day by professionals. Very friendly staff, and the sales process was seamless and pressure free. We will be using Trilogy for all our future AC needs and recommend them to anyone in the area.

Review 47 (2022-09-24 - Rating: 5)
From when I first called to get information, I felt like they really wanted to help. I had HVAC duct and vent cleaning and overall checkup on my AC system. They did a great job and were puntual and very thorough with the service. They cleaned up after the service was complete as well. My AC definitely blows colder now! Raquel, Enrique, and Angel were all great! Will be using them again in the future!

Review 48 (2020-08-23 - Rating: 5)
I called Sunday morning and Trilogy had a technician out by 10:30am. Alexander was very helpful and knowledgeable. He was able to get my outside condenser unit ordered and changed out by 4pm the same day. Great service from Andrew and and the price seemed reasonable. I will use them again for any A/C issues.

Review 49 (2022-06-11 - Rating: 5)
I cant say enough good things about Trilogy. We are so pleased to have a comfortable house to live in thanks to the diligence of the Trilogy team of workers. They did a great job installing new duct work, they stayed late until the job was complete and the air conditioning was back on. I am so impressed from first contacting Trilogy and talking to Raquel about our A/C issues to the conclusion of the installation the great communication and timeliness getting the job done. I definitely would recommend them to anyone who needs a direct answer to an A/C issue.

Review 50 (2020-11-23 - Rating: 5)
I am so happy with our service. We received texts from the office with updates about arrival of our technicians Mario and Melvin showed up on time, they were very polite and professional. They cleaned everything up behind them and the house smells great. I could not be happier. Mario and Melvin are the best.

Review 51 (2020-06-10 - Rating: 5)
Very responsive. Called Trilogy at 6;30 AM and a technician was at my home in a little better than an hour. Alex, the technician was awesome. He got to work immediately and had the problem fixed in a very short time. He was thorough and very polite.I will definitely use Trilogy again in the future.Great job Alex!!

Review 52 (2020-10-30 - Rating: 5)
Alex and Daniel arrived on time, promptly identified my issue and had everything up and working within half an hour. They also changed out my filter as I recently had surgery and suggested a schedule for a maintenance plan to keep my unit working as efficiently as possible. They were also respectful of entering my house with regards to Covid—19 concerns such as mask wearing and asking if I was okay with them entering with shoes on. I love this company and look forward to continuing my business with them.

Review 53 (2019-11-25 - Rating: 5)
Thank you Alex!! I made a service request for my A/C Saturday and im so grateful Alex arrived the same day and in less than 1 hour. His customer service is really awesome very attentive to my concerns and answered all my questions. Thank you so much for an excellent performance Alex! Trilogy Services you have an HANDSOME tech girls I highly recommend 👌

Review 54 (2023-05-19 - Rating: 5)
Carlos and his staff did a fantastic job, very professional and done the job the same day I ordered unit. We had cold air blowing that same evening. Highly recommend

Review 55 (2022-09-30 - Rating: 5)
Raquel, Andres, and Josue performed and outstanding job and left a lasting impression! I will definitely be using their service again in the future as well as recommending them to friends and family. Thank you!

Review 56 (2023-11-23 - Rating: 5)
Excellent service, Dario came over and helped us with our issues. Answered all of our questions and fixed the problem. Would highly recommend the Company and Dario.

Review 57 (2020-07-20 - Rating: 5)
Alex and Alvarez were awesome techs. They were very thorough with their diagnosis of the problematic A/C unit. They checked the attic, checked pressure levels and wiring and were very informative throughout. The issue with the unit ended up being significantly less than what I was led to believe by a competitor (Always good to get a second opinion folks). I was kept up to date and informed on every step of the process.Also have to give a shout out to Joslyn at the service desk who gave speedy service and was readily available to handle my issue.10/10 would use again!!

Review 58 (2022-11-22 - Rating: 5)
AC system installation, I highly recommend Trilogy AC company, Mr.Ferran help us out with everything, and Marvin AC technician very professional they take care every single thing, we have off white carpets and they place some covers over the carpets they clean everything after they finish. It was a great experience working with this company! Thank you Mr. Ferran, AC technicians and Trilogy company. You really treated us like family God Bless all of you 🙏

Review 59 (2021-02-09 - Rating: 5)
Alex and team came over and did a wonderful job cleaning all AC and dryer ducts. They were professional and genuinely concerned and very knowledgeable. The customer service is also excellent. Raquel helped me get the best deal!Highly recommended

Review 60 (2024-06-18 - Rating: 5)
Great company. Took the time to figure out what was really wrong with my AC. They Saved me a lot of money in the end. Thank you

Review 61 (2024-01-17 - Rating: 5)
Dario did an excellent job! I was so grateful for Juan Luna and his team. They really did take great care of me when my heater went down.

Review 62 (2020-05-21 - Rating: 5)
Alex Amaya was incredibly professional and thorough in responding to a same day appointment request late in the afternoon. My job required a unique level of expertise, and Alex went above and beyond to make sure I was satisfied with his service. Alex remained in my home while I tested the system to ensure it would work exactly as I envisioned and I would absolutely book him again in the future.

Review 63 (2019-12-10 - Rating: 5)
Alexander Amaya was excellent in servicing our AC unit. He was on time and called me before hand to let me know that he is on the way. Did an excellent job of fixing the board on the unit. Advised me about operating the unit and gave tips. Trilogy services was very good in keeping me upto date on the parts order. Scheduling was easy and always answered my calls. Overall very pleased with them.

Review 64 (2020-12-23 - Rating: 5)
My experience with Trilogy services and AC was a pleasant experienc. Alex and his team did a remarkable job when installing my ac and heater. They were really nice and kind when explaining the process. I will definitely be referring them to my family and friends!!!

Review 65 (2020-05-02 - Rating: 5)
I called Choice warranty on Wednesday and Trilogy Services appeared on Thursday and fixed my Air Condition problem. Very fast. The technician was very informative. Professional and courteous.. I plan to. Sign a contract with them to maintain my air conditioner. Which will add many years to its life. I highly recommend Trilogy services and Alex..the technician..

Review 66 (2022-11-01 - Rating: 5)
Trilogy replaced my old HVAC and cleaned my ducts and vents. The team was very professional and very thorough and took the time to ensure my satisfaction. At the helm of all this is their operation’s manager, Carlos Manzo, who will go above and beyond. If you want great experience, look for Carlos. You won’t regret it.

Review 67 (2023-07-14 - Rating: 5)
All installing was perfect, specially mr Carlos Manoz managed all flex to be changed and new …Of course the shape of the attic was letting them to change all !Lucky me ☺️Just this AC is not that much quiet that I wished but still is close to perfect 👍

Review 68 (2020-08-26 - Rating: 5)
Mario Ramirez was a great technician who quickly pin pointed the root cause problem of my AC unit which was the capacitor. The unit cooled like it normally did! I was impressed by his friendly customer service, and quick quality work. The admin Jocelyn was also very friendly and was able to book me an appointment quickly!

Review 69 (2023-09-16 - Rating: 5)
The best experience I’ve ever had with an AC company . Leading this class A service was the Operation Manger Carlos Manzo. I highly recommend this company and always ask for Carlos Manzo and his team.

Review 70 (2019-09-26 - Rating: 5)
Alex from Trilogy Services AC came out for an AC Tune-Up. I was notified when he was on the way and he arrived on time! Was cordial, explained everything and completed all the services I wanted in a timely manner. I didn’t feel like I was being upsold for anything extra. Overall great experience and I highly recommend!

Review 71 (2024-01-18 - Rating: 5)
Dario gave me an excellent service and quote on my ac system. Thanks again bro 10/10 on all the work they did!

Review 72 (2020-07-04 - Rating: 5)
Great experience with this company. Joslyn in customer service answered all my questions, very responsive. Yassar who was out to inspect my existing system was very knowledgeable, professional and extremely helpful thru out the process. Great guy. The installation crew did an amazing job installing a complete new system.This team is a great asset for Trilogy. Definitely recommend this company

Review 73 (2024-03-31 - Rating: 5)
Martin was amazing and he came right out and attended to the needs I had with my A/C.Thank you for being so kind and your great customer service

Review 74 (2022-12-11 - Rating: 5)
Great company with knowledgeable employees. They did a great job taking care of my business when working inside the space. They took photos and explained the smallest details to me when I asked for them. Ask for Carlos!

Review 75 (2019-11-22 - Rating: 5)
We have had horrible experiences with home warranty service technicians but our faith is renewed with this company. Not only was Alex prompt prompt to arrive, he was professional courteous. He diagnosed our problem and we are on the path for correcting this issue. Thank you SO MUCH for all your help ! Highly recommend this company!!

Review 76 (2020-09-22 - Rating: 5)
I would truly recommend Trilogy. I had a complete A/C Unit installed. I also had additional ducts and vents added to a new addition of a Sunroom to my home. The service was impeccable and very professional. They showed me how to work my new system and educated me on regular Maintenance. I am very pleased. Thank you Trilogy.

Review 77 (2019-11-16 - Rating: 5)
Alex for Trilogy Services AC was very knowledgeable of the work he did on our heating system. He completed the job in a timely manner. He also didnt mind the 2 cats and dog that we have 🙂 Alex was very kind and respectful. I would 100% recommend Trilogy Services AC.

Review 78 (2021-08-04 - Rating: 5)
My AC broke down this weekend while I was out of town and when I returned it was super hot in the house. Claudio and his team came the next day and started working on the AC. They were quick and made sure every detail was good. Now I have a new AC unit with a good payment plan and my house is cold again. They do a fantastic work and traveled to Forney TX to work. Thank you so much!

Review 79 (2020-06-06 - Rating: 5)
I had a great experience with Trilogy A/C. Both guys that came out Jose to diagnose the situation and Alex who actually fixed my problem. Thank you so much y’all are the best I have dealt with. If I ever need service again I will definitely request Trilogy Service. Again thank you so much I’m very satisfied with the kind friendly service y’all provided. 😁👍

Review 80 (2023-07-24 - Rating: 5)
ONE VERY HAPPY CUSTOMER HERE! I have to say that shopping around for an HVAC system is not an easy nor a trivial task. However, when I received a phone call from Mr. Carlos Manzo, with Trilogy, and we had a conversation about all my concerns and goals. He personally came in from Houston and did a complete inspection of my HVAC system. He explained everything in layman terms, answered all my questions thoroughly, and gave me time to think & decide what to do. It was a no brainer. I was going to let Trilogy Services proceed with the new HVAC installation.So Sunday I got a quote, Monday Carlos and I went over the procedure and financing. I wanted it done ASAP. So Tuesday by lunch time his crew from Houston was at my front door ready to install. They came in ready to work and replaced my 2 units, 2 furnaces one in the attic and one in the pantry area with all brand new parts. (No refurbished parts) plus threw in a couple of safety switches, UV Ray lights to kill allergens. Repaired and replaced some wiring and Walla its a done deal, and all in less than 8 hrs. Best part is they cleaned up and youd never know any work had taken place. Giving credit where credit is due!!! Thank you Carlos Manzo and the team at Trilogy Services AC. You got one very happy customer for life. Plus made a friend for life. Definitely deserves 5 Stars.

Review 81 (2021-01-26 - Rating: 5)
Alex and Juan arrived in a timely manner and super professional from start to finish. They pointed out areas that needed improvement and proved to be super helpful during the process. My family and I will have them return for sure by request.

Review 82 (2019-05-15 - Rating: 5)
Eddy came to my home and quickly found the problem and fixed it in less than an hour. He checked the whole system and said everything else was fine.He didnt try to charge me for anything else. He was honest and knowledgeable great company.

Review 83 (2020-07-21 - Rating: 5)
Thanks Trilogy for helping me with my financing and the new installation of Trane system that no other company provide the best customer services experience ever.The sale representative is the best primo salesperson. The Salesperson was very friendly and helpful. I love his personality, from the first moment that I spoke with him.ThanksConrad Burroughs

Review 84 (2019-07-16 - Rating: 5)
I got a complete tear down and install done, inside unit and out. This is a very big job, as well as being in the middle of summer and the crew worked tirelessly and efficiently to make sure the install was completed correctly and in a timely manner. Absolutely outstanding work that I highly recommend.

Review 85 (2021-04-30 - Rating: 5)
Daniel and Rachid did a great job very knowledgeable. They explained the job very well and were very cautious while cleaning up the air ducks. They wore masks and shoe covers while in my home. I am very Happy with the job.

Review 86 (2022-06-17 - Rating: 5)
Great experience all the way around. They installed a quality Carrier 16 SEER 3 TON unit. The installers were efficient and cleaned up nicely. I would highly recommend Trilogy in the future

Review 87 (2022-04-21 - Rating: 5)
They installed good equipment and the AC is functional. However I did not like the attitude of the employees. They also left a lot of mess for me to clean and I had to do part of their work for them. I was also promised a gift for purchasing (it was very expensive) the AC and service but they never gave it to me.

Review 88 (2020-03-24 - Rating: 5)
Alex did an outstanding job. He showed up on time was very professional and very thorough in his work. He also did a very good job of cleaning up the place when he was finished. I would recommend his work and Trilogys work anywhere

Review 89 (2022-11-08 - Rating: 5)
Alex and Orvid did a great job cleaning my air ducts and even took care if painting and cleaned my panel boxes. Will be using them again for sure. Excellent service.

Review 90 (2021-05-05 - Rating: 5)
Mario came to do the inspection. I had prior quote from a different provider so they price matched. Very professional answered all the questions I had provided before and after pictures. I had mold in my ducts and main box they left it looking like new and added a chemical to avoid getting more mold. Thank you for everything!

Review 91 (2018-08-10 - Rating: 4)
The technician was available to come out to my home to evaluate the problem with my a/c really fast. The next day they installed my new unit. They were professional and friendly. I have been enjoying my new unit a lot so far. Thank You.

Review 92 (2020-05-23 - Rating: 5)
Integrity, professionalism, and concern for customer satisfaction is what I experienced. I was given full transparency on the services rendered. Mario was amazing from arrival till departure. Growing up I experienced my parents constantly have air condition issues, but with Trilogy Services & AC I’m confident that generational curse has come to an end. Look for my follow up review within the next 2-6 months!

Review 93 (2018-08-30 - Rating: 5)
Very happy with Trilogy. I called them because my AC wasnt working properly and my bill was almost $300 per month. Then they just came and fixed it. Now my bill is around $150!!! They were very professional and detailed with every step they did. Awesome job Trilogy!

Review 94 (2022-07-13 - Rating: 5)
Andres and Enrique did a great job cleaning our dryer vent and doing s check-up/maintenance on the AC unit we bought from them last year. No problems with the unit so far.

Review 95 (2021-03-08 - Rating: 5)
They were very professional, Mario and his crew were very honest about what needed to be done and they did and amazing job. He showed me before and after pictures and the price was very responsible for what he did by far I’m very happy.

Review 96 (2021-05-06 - Rating: 5)
They are certainly to notch. They work on an air conditioner that keeps our servers cool. They knew exactly what the issue was and corrected it. They also checked other known parts that are subject to failure and assured me that everything was in proper working order. Call them with the confidence that they are honest and will solve your AC/heating issues. We will hire them again.

Review 97 (2020-12-15 - Rating: 5)
Alex and Daniel were great. They explained everything in full detail and they even had before and after pics. They also provided extra services free of charge. Man, that company is very professional and affordable. Thanks guys.

Review 98 (2019-11-02 - Rating: 5)
Alexander was very professional and very quick to find out what was wrong with our AC & our Heating. He turned on the gas and replaced the igniter in the furnace. We are very pleased with Alexander’s work. I have asked him to have your office contact me regarding having your company do our yearly checks of our AC & Heating.Thank you for quick service.

Review 99 (2018-02-23 - Rating: 5)
We called Trilogy Service AC and they came the same day. We decided that it was time to change the whole house unit, and they started the following day. Finished the job in 1 day with 0% interest and refinance that worked with our budget. I recommend it. Very happy customer

Review 100 (2019-10-05 - Rating: 5)
The technician Alexander Amaya was knowledgeable, courteous and performed the service to our satisfaction. They had an opening earlier than scheduled and it worked well for us. Overall we’re very pleased with the service.

Review 101 (2021-04-28 - Rating: 5)
My Technician was Mario Ramirez and he did a exceptional service. Very knowledgeable and professional and was very openly showing his progress and work with before and after pictures.

Review 102 (2020-07-16 - Rating: 5)
Alex actually came early and was very professional, wore a mask! He was quick to diagnose and recommend solution and helped me clear out the problem until it’s repaired. Very polite and respectful too!

Review 103 (2016-02-12 - Rating: 5)
Trilogy Services gave me great service over the phone, and even offered me a free estimate with one of their representatives. We scheduled a time when it was convenient for me, and no matter your credit score you have a range for different financing options.

Review 104 (2018-04-07 - Rating: 5)
It is nice when you find a company with genuine good and reliable service. We had our entire installation done in 5 hours !! Highly recommended,great customer service, reasonable prices, the installers were very professional and knowledgeable.

Review 105 (2019-03-07 - Rating: 5)
They were fantastic. Came out to check the problem with my AC system early the next day Tuesday. Found the problem (heating system) and got a replacement unit in and working early Thursday.With other companies in the past i havent gotten the first inspection for over a week.I would use them again and highly recommend them for any AC needs.

Review 106 (2022-09-07 - Rating: 5)
Had a tune-up done in my a/c unit, and I am very pleased, bothtechnicians were very professional, on time, and everything wasleft very very clean. I would recommended anytime.

Review 107 (2023-07-13 - Rating: 5)
Got it fixed and on again! Checked out the outside also and the fluid and even made not of the open electric box--nothing to do with air conditioners but he wanted us to know about it--how nice!

Review 108 (2016-08-10 - Rating: 5)
I recently had my entire air conditioning and heating system replaced by Trilogy Services A/C. It was a great experience! From the initial service prior to the replacement to the estimate given. They came out and replaced the system in one day, the technicians were professional and cleaned everything prior to leaving. They did everything they said they would do and applied all discounts promised.A++

Review 109 (2020-07-07 - Rating: 5)
I called Trilogy at 3pm and they got here by 7pm on the same day. Great for an 85deg day in Houston with the aircon gone down!! Alex was super nice and fixed everything up in 45min. Would definitely use them again.

Review 110 (2020-04-08 - Rating: 5)
Showed up on time promised, evaluated my problem right the fist time and had the parts on the van to fix my AC problem. Alex was very professional and wore a mask and gloves the whole time at our home . We really appreciated his quality and safety of work

Review 111 (2020-06-10 - Rating: 5)
The technician, Mario, was very courteous and knowledgeable. He explained the problem clearly and succinctly. He explained what to expect during the repair process. Before leaving, he asked if I had any questions, concerns, or comments. I was very pleased with his professionalism and service.

Review 112 (2020-02-02 - Rating: 5)
I live these guys! I would definitely recommend this company. So many companies give you no idea when they’ll arrive but these guys were early and let me know e aptly when they would be arriving. And they went way beyond expectations, especially when considering my house is pre-Civil War and nothing is level or perfectly right angled. And when they opened up my rotted bathroom floor, on a Saturday, and discovered the problems were way more than expected, I heard not one moan or groan. They had all the materials they might have needed, they chose beautiful replacement flooring for him and improvised ways to deal with the liberal shortcomings of this old house. I am beyond grateful! And they stayed until 9:25 on a Saturday night to complete the job and clean up. My heroes!

Review 113 (2021-04-27 - Rating: 5)
I was convincely informed that I was in need of a deep cleaning of the air ducts in my house instead of the regular basic cleaning. The sales rep was extremely thorough and professional in her presentation. With all of the dishonesty going on in our world today makes it hard to trust strangers in your personal space.As for Trilogy, I look forward to calling on them again in the future.Lest, I forget, the technicians were extremely professional. Many Technicians dont close the door when entering and exiting. Not Rachid and Daniel. Each time they came in and out of my house.....they closed the door.....thats what you call Thoughtfulness.....Trilogy is the way to go!!!

Review 114 (2018-08-09 - Rating: 5)
Cant believe Ive waited this long to purchase a new AC unit. With this and new Low E-thermal windows, Ive dropped my light bill from $310 a month to under $160!! Im glad I found Trilogy, great customer service and attention to detail.

Review 115 (2021-01-09 - Rating: 5)
The service was great . And they ask me some question n gave me some advice too.So professional and my house smell so good too. Thank you team for came to my house. Keep going.God bless the Spanish bussiness.

Review 116 (2020-10-08 - Rating: 5)
Alex and Daniel work hard to clean the air ducts. Alex helped explain what they were going to do. I saw pictures of what my air ducts looked before cleaning and then one pic of after work. There were other work that were recommended but I’m not ready for those work today.

Review 117 (2019-02-18 - Rating: 5)
We went with this company for installing our A/C and were very pleased! Great customer service and the price was great for the service we got. I definitely recommend Trilogy for any A/C problems you may have!

Review 118 (2020-03-03 - Rating: 5)
They came at the promissed time and finished up job. Cleaned up behind them. I am going ask for them next time as well.I called them after a year they perform service at my house. They gladly came out and fix the issue, although the warranty was for only a month.

Review 119 (2024-04-11 - Rating: 5)
Michael very professional very detailed and thorough trilogy should be thrilled to have an employee like him and Im very very greatful

Review 120 (2020-03-31 - Rating: 5)
The service provider was responsive to my calls. They were not able to make the scheduled window per the home warranty scheduling, but communicated effectively for a reschedule time. The service was done efficiently.

Review 121 (2023-11-06 - Rating: 5)
Excellent service. Dario came today to do inspection and maintenance and he was very thorough and kind!

Review 122 (2022-10-19 - Rating: 5)
It was late afternoon when my home A/C stop working, after checking the filter, breaker.. I realized I needed help, Texas temperatures don’t give Us a chance! So, I chat online cause I knew it was hard to find someone to come late night but for my surprise in one hour I receive Jorge and Endor at my door...We study my case, see the actual equipment and the modern equipment available, differences between one and other, We discuss prices and warranties until finally We make an agreement.. next morning early I receive the technicians Jose and Jose, so respectful with me and my family, answers all my doubts about how it works, change everything that was bad and had installed a new condenser more efficient, more cooling and less contamination for Our land.. Great!So my little story have a good end.. Good equipment, peace of mind!Thanks

Review 123 (2019-11-15 - Rating: 5)
Alex came out and reviewed all our new AC needs and gave us a great deal on a new system. No hard selling or up selling. Told us what would be the best deal for our home.Great job Alex!

Review 124 (2024-03-09 - Rating: 5)
Michael was fantastic and very professional very satisfied with trilogy and his services will recommend and definitely use again

Review 125 (2020-01-22 - Rating: 5)
I had a Trilogy tech come out to inspect my system. Keep in mind that my system was the original system when my house was built 16 years ago. Alex the technician inspected my system and suggested a few recommendations for making my AC system more efficient. I was looking into replacing my system since my system doesnt go below 76° in the summer time. My old system was just too old to keep up. My light bill goes to almost $400 the 4 hotest months of the year.With that in mind, we then discussed the different systems available and I chose 1 without being pushed by Alex the tech who switched into salesmen mode. All he did was give me the names for different systems and different financial plans available.Needless to say, the process was quick easy and trouble free. I will now have my entire system replaced tomorrow. It cant get any easier than this!!!!!Im always in for a review and I can tell you, Trilogy is a highly recommended company. 5 stars from me and I dont give companies 5 stars often cause I too rely on reviews to make decisions on what company to choose when I need work done. Keep up the good work.

Review 126 (2020-07-21 - Rating: 5)
My HVAC went out on a Sunday afternoon and trilogy was on site by Monday morning installing a new system. They answered all my phone calls and questions in a timely and professional manner. The price was also much better than the quotes I received from competitors. By Monday night, my new HVAC was installed and I was sleeping in a nice cool house once again

Review 127 (2019-08-19 - Rating: 5)
Enjor Montilla y Jorge Pérez explained to me the process, they got me financed when others had told me they couldnt help. They were professional and worked quickly to get me and my family the relief we needed from this dreadful summer heat. I would recommend this company to anyone!

Review 128 (2018-08-30 - Rating: 5)
Very amazing service and outstanding results. They replaced our thermostat with a nest and it really reduced my energy bill. Love their hospitality manners and their work, highly recommended!

Review 129 (2019-05-30 - Rating: 5)
On the first day of school getting out, our A/C went out and our regular a/c company said that the outside unit wasn’t fixable. They quoted us to replace the outside unit, but wouldn’t do the attic unit or the ducts until it cooled down, which I can understand. But our attic unit is almost 25 yrs old AND my wife has been dealing w skin allergies and we suspect the aging ducts could be a problem. Luckily, we called Trilogy. They came in way under most companies that we contacted, installed it the next day, then came back the following day to make sure the installation went well. They have great customer service, great prices, and high quality equipment and installers. I highly recommend to anyone that needs anything done to their system!

Review 130 (2020-10-29 - Rating: 5)
Melvin and Mario were very professional and informative. They did a great job and cleaned up everything when they were done. I would recommend for anyone that needs these services. Great Job !

Review 131 (2020-04-29 - Rating: 5)
Jose was absolutely fantastic!!Showed up on time!Text me yesterday and today updating me on ETA!Jose was very professional and made me feel very comfortable.Would highly recommend!!!

Review 132 (2019-10-04 - Rating: 5)
Technician was very detailed, explaining what he was doing each step of the way. He took the time to do a thorough inspection to find the root cause of my A/C problem. Definitely recommend this company!

Review 133 (2019-06-12 - Rating: 5)
If you have a family (and pets) and want to keep them cool use Trilogy Services AC. They were professional and technically competent regarding AC coil and condenser installation recently. In less than 24 hours new unit was installed with service warranty. Thank you!

Review 134 (2024-03-12 - Rating: 5)
They are very good .. could not believe they got it done in one day and it works great 😃

Review 135 (2020-01-27 - Rating: 5)
Alex was very knowledgeable and polite...he understood exactly what I was trying to explain our AC unit was doing & fixed the issue promptly! Most of all....he showed up when he said he would be arriving. Thanks for taking care of us!

Review 136 (2023-07-28 - Rating: 5)
Very pleased, responsive, knowledgeable, reliable. Thanks to Jorge, Jesús, Jaime and his team, We cant thank you enough for your excellent work. Highly recommend Trilogy AC, ⭐⭐⭐⭐⭐

Review 137 (2021-01-02 - Rating: 5)
They did a great job very professional, went above and beyond to make sure the service was completed to my liking. Would highly recommend them to anyone needing AC service and maintenance.

Review 138 (2019-09-28 - Rating: 5)
Technician was very polite and knowledgeable. Did his work promptly and kept me informed. Fix the issue and explained what he had done before he left. A+ service!

Review 139 (2023-06-01 - Rating: 5)
Great experience, everything was quick, accurate, and clean.Carlos Manzos, and his installers lead by Marvin Caceres did excellent. Highly recommend. Grade A+.

Review 140 (2020-05-19 - Rating: 5)
The technician cared about my family and wanted to make sure everything was working before he he went to his next appointment. I would personally like to use the same technician the next time my A/C needs to be serviced. Thank you Trilogy!Karen McBride Kindle

Review 141 (2018-08-30 - Rating: 5)
This company does a great job of repairing ACs. They are all so kind and get the job done quickly. They also make sure you’re satisfied with the result before leave. I would recommend them to everyone I know!

Review 142 (2018-05-12 - Rating: 5)
My warranty company sent them out. They were professional and honest. We had to wait for a part from my warranty company, as soon as it came in that night they called me and set up an appointment for the next day.

Review 143 (2018-08-30 - Rating: 5)
Trilogy Services AC is the best! My AC went out overnight and they were able to come out first thing the next day to fix it. Great customer service and affordable price. Highly recommend!

Review 144 (2020-01-08 - Rating: 5)
Trilogy was able to move up my spot to accommodate my schedule. Jose called when he was en route, and arrived early. He came in and properly inspected my water tank, which appears to need replacement. Satisfied with inspection and analysis to replace it.

Review 145 (2020-01-31 - Rating: 5)
Jose with Trilogy Services & AC did an amazing job solving our HVAC problem! Their team was flexible with scheduling and had the issue fixed quickly. We will be using them again in the future. Thank you!

Review 146 (2023-08-06 - Rating: 5)
I had a great experience with trilogy, my old unit went bad, I contacted them they showed up quick, we got aproved right away, the next day we had a new AC

Review 147 (2021-03-25 - Rating: 5)
The service was immaculate, Rachid and Daniel cleaned air vents and laundry vent. They provided pics for before and after condition of vents. I am not only pleased, but very satisfied. Thank

Review 148 (2023-08-05 - Rating: 5)
I had an installation done by Trilogy and they did an excellent job. Happy with my new unit. Thank you, Trilogy!

Review 149 (2018-08-30 - Rating: 5)
Our AC suddenly stopped working. We got in touch with Trilogy and in less than an hour they had a technician at our doorstep. Robert was very professional and replaced the thermostat. Our AC is now back on track and cooling like before. Thank you so much Trilogy!

Review 150 (2019-12-18 - Rating: 5)
We called the service today. The technician is so good that he just took a few of mins and then figured out the problem. Awesome. And he is very nice. So no doubt, 5 stars.

Review 151 (2020-01-20 - Rating: 5)
Alex did an amazing job! He was very profesional and really patient in explaining everything in a way I could. Recommend a 100%.

Review 152 (2019-02-18 - Rating: 5)
Trilogy really had a smooth process and fixed my problem in no time. I have dealt with other companies and always had them comeback to fix their work. I haven’t had any problems and it has been a year. I recently referred some friends and they have had the same result.

Review 153 (2021-04-27 - Rating: 5)
Daniel & Rachid did an amazing job cleaning my vents.. I will totally recommend their services...They explain everything they were going to do and took care of everything!!5+Stars

Review 154 (2020-01-17 - Rating: 5)
The technician Alex was very professional and knowledgeable provided great customer service. Two thumbs up...Great job. I highly recommend the company.

Review 155 (2022-10-07 - Rating: 5)
They are so professional. They listen to you and explain everything about what the was or was not. They finished installing my AC/heating in one day. Nooooo problems. I’m cool in the summer and warm in the winter. Thank you Trilogy 👍🏽

Review 156 (2016-03-30 - Rating: 5)
We called them late a few nights ago as our AC was making a very loud noise. They came within time frame they told us they would come. And took care of the issue. We had a great experience with them! Thank you,

Review 157 (2020-02-24 - Rating: 5)
I am glad that Alexander Amaya from Trilogy worked on my AC unit. Alex is professional and thorough in his work. He patiently fixed my AC unit and answered my questions. Thank you for your help.

Review 158 (2020-11-17 - Rating: 5)
Alex and Daniel were very professional and knowledgeable about the duct cleaning. They provided detail picture of before and after. Highly recommended.

Review 159 (2017-03-30 - Rating: 5)
Great Service! We used them to replace an old unit and it was installed in one day. We are very happy with the installation. I would recommend Trilogy Services AC with anyone needing AC service.

Review 160 (2020-04-10 - Rating: 5)
2020/04/10 Upstairs ACs blower stopped working at 2 AM in the morning. I submitted a claim to Choice Home Warranty at 3 AM, and by 6 AM I received a confirmed appointment for 3 PM the same day with Trilogy Services AC. Mr. Alexander Amaya came to my house at 3:30 PM and promptly diagnosed the problem. Mr. Amaya is respectful and skilled. I would highly recommend!

Review 161 (2019-06-22 - Rating: 5)
All the great reviews do not lie! Servicio excelente! Fast and friendly. We were approved immediately with zero down! 👍👍 Jorge and Enjor are very knowledgeable in all aspects. Will totally recommend them! Muchas gracias!