Parsons Heating and Air, Inc.
Located in Houston, Texas
Address: 110 S 11th St, Ballinger, TX 76821, United States
Phone: +1 325-365-3126
Rating: 4.4
Services
- Identifies as veteran-owned
- On-site services
- Online estimates
- Repair services
Categories
- HVAC contractor
- Contractor
- Heating contractor
- Air conditioning contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-07-25 - Rating: 5)
Donny and Danny were great. They were very professional and knowledgeable. My dishwasher was a home warranty repair and they did a fantastic job. Very pleased, would call on them again. -
Review 2 (2025-01-10 - Rating: 5)
The technician was very knowledgeable and spent a lot time to fix our problem, I really appreciate him -
Review 3 (2025-02-22 - Rating: 5)
Quick professional service. I’m happy to recommend this company. -
Review 4 (2024-02-26 - Rating: 5)
Called about AC not working. 20 minutes later I have a service tech heading out to check system. Little did I know needed a new system. 3 days later, Ashley, Sage, and Brett arrived with new system and installed in same day. Highly recommend using them for further ac work -
Review 5 (2023-07-10 - Rating: 5)
I called to set up a service appointment for later in the week and was surprised to find they had a serviceman in the area that could come right over. He showed me what to keep an eye on and was very professional, efficient & friendly. They price was very fair too. I would definitely recommend Parsons and will absolutely use them again. -
Review 6 (2020-05-02 - Rating: 5)
My air conditioner started blowing hot air about noon. I called Parsons and they said they could come out that day. I was very impressed that they send you a confirmation text, then they call when they are on their way, then they send a text showing you who your technician is and there is a tracking link so you can see how far away they are from your home. Donnie, the owner, was my technician. He was very courteous and explained and showed me the problems with the unit. He didnt arrive until after 8pm and didnt leave until almost 10p. Thank you so much for your dedication. I will definitely be calling soon to schedule the rest of the work that needs to be done. -
Review 7 (2019-11-21 - Rating: 5)
Donnie, the owner first came out to determine what was wrong with my mini split. The inside air handler needed to be replaced and I ordered it. It was delivered and installed but would not communicate with the outside compressor. After months of my dealing with the company the mini split came from I finally got a new outside compressor. Donnie sent two employees who very efficiently removed the old unit and installed the new unit. When turned on everything worked perfectly. The employees were very respectful, knowledgeable, and friendly. Receptionists in the office are also great. I will always use this company in the future if ever needed again! -
Review 8 (2020-06-02 - Rating: 5)
From start to finish, Parson’s was amazing. They were quick to respond and get out to fix the A/C when other companies said they could come out in 3 weeks. Erica was great with scheduling and Donnie was so helpful on a hot Texas day. Even the techs were “yes sir, no sir” type of gentlemen. Donnie gave me a call the next week just to check if my house was cooling. He was concerned about me and my family. He didn’t see me as money. Anytime I have heating and air needs I will be calling them. You have a customer for life. -
Review 9 (2018-05-17 - Rating: 5)
My A/C unit went out..Parsons sent Michael out the very next day!! He diagnosed it correctly within a week (had to order parts from warranty company) I had a new system! He was very professional and friendly.Matthew G. & Matthew C. were very friendly and professional during the install; and had my family and I nice and cool again! Parsons will always have our business!! Thank you for taking such great care of us! -
Review 10 (2021-07-27 - Rating: 5)
My husband and I called to get a second opinion on some issues we were having with our AC.. I cannot, and I mean, cannot say enough good things about Matt, the service man! He KNOWS his stuff, guys! But best of all- he took the time to educate us which in turn put us on better footing in dealing with our insurance and the service company they chose for us… because Matt was well educated and because he chose to be “HUMAN” and take the time to educate us, we have a huge decrease on our upcoming AC repair bill. Thanks a million, Matt! GOD BLESS! -
Review 11 (2018-08-25 - Rating: 5)
If you want peace of mind that your system will be repaired properly, quickly, honestly, and professionally, Parsons is the only call you should make. Parsons is THE best Air Conditioning service around San Angelo. They are veteran owned/operated and veteran friendly. During the hottest part of this summer, my system malfunctioned. My warranty company gave me the run around for almost 3 months, sending a couple of incompetent (or at worst, predatory) service companies to repair my central air conditioning. Both companies techs were unable to properly diagnose the issue, attempted to charge me for Freon that I didnt need, and the last company said I needed to bust through my homes slab to get to leaky copper lines. I didnt believe that, so I called Parsons on my own...Donnie Parsons himself came to my home the same day I called, squeezed me into his busy schedule, arrived at 9pm the same day, accurately diagnosed and repaired the issue within an hour, and submitted the claim to my warranty company for me. Donnie literally rescued us from being stuck in limbo between the warranty company and the incompetent service companies they sent out, from thousands of dollars in unnecessary expenditures, and most importantly from ruining the slab in my home for no reason. Thanks, Donnie. I will ONLY use Parsons in the future! -
Review 12 (2022-02-04 - Rating: 5)
Matthew is the best tech that I have ever had. He figures out what is going on, repairs it and follows up to make sure that everything is working properly. The girls in the office are very attentive and quick to get a work order in. I cannot think of anything that they could possibly do to improve their service. I will continue using them!!! -
Review 13 (2017-03-28 - Rating: 5)
I called Parsons Heating and A/C on a Friday and they came out to check my a/c problem that day- even after normal business hours. my unit was still working and they identified the problems and fixed one of them immediately and the other problem required 2 men which they sent the following Monday as promised. I was pleasantly surprised with the quality of service, the knowledge of all of the technicians and the reasonable price. I would definitely recommend to give them a call if you need a/c or heating repair and a bonus I understand they do appliance repair as well. -
Review 14 (2022-05-10 - Rating: 5)
Called parsons and they showed up within two hours. Figured out the problem and had it fixed within an hour. Mr Parsons was very polite and professional. I would recommend this veteran owned business to everyone. -
Review 15 (2019-07-10 - Rating: 5)
I had Parsons work on my parents home air conditioner in San Angelo. They did an incredible job and were very patient with the situation being that my parents were difficult due to there age.I would use these guys and recommend them to anyone needing air conditioner repair or service. -
Review 16 (2017-02-12 - Rating: 5)
Parsons is the MOST dedicated and caring, meticulous company I have EVER dealt with. I am blessed Parsons came to our rescue when our old HVAC system finally died and Parsons jumped on it and we had our system replaced which they did soo fast and perfectly. Donnie Parsons is a veteran who takes quality customer service to heart and is someone who can be completely trusted and will NOT rip you off, unlike others I have had in the past. The Installer, Michael D. went above an beyond. He dug up my concrete pad for the condensor and back filled it to make it level once again. Thank you Donnie Parsons and Michael Darby. You are a lifesaver. -
Review 17 (2023-05-17 - Rating: 5)
Danny and Christian were awsome they came on time and very professional. They had extremely knowledgeable on the job they did would definitely use again -
Review 18 (2017-07-21 - Rating: 5)
Parsons made time for someone to come out to me within a day of receiving my request. My repairman explained the problem and the solution in a way that I could understand. Great service! -
Review 19 (2022-06-13 - Rating: 5)
Matt was very knowledgeable he did his work fast and was very polite love theses guy have alway did a great job will use them anytime I need ac work done think you guys for the fast service and quick fix -
Review 20 (2017-04-05 - Rating: 5)
This company is very reliable, dependable, and trustworthy. Awesome group of people, who do awesome work. They are very responsive to phone calls and response time. I Would recommend them over and over to my family and friends. -
Review 21 (2018-06-08 - Rating: 5)
Came out the next day (103*+ for several days), in less than an hour figured out the problem and ac was working!! Serviceman was very into his work and professional... the bill was wayyyy less than expected......I am very appreciative!Veteran Friendly! -
Review 22 (2019-05-07 - Rating: 5)
Matt serviced my hvac and did a very good and thorough job, went over all the details with me in terms I could understand and at a very reasonable rate! Thank You Parson’s for always giving us great service! -
Review 23 (2017-01-19 - Rating: 5)
Called Parsons to look at my heat/AC unit came to look at it on monday replaced unit on Thursday!!! very nice guy ( Michael ) did an awesome job so quick and efficient!! LOVE THEM -
Review 24 (2021-09-24 - Rating: 5)
Zach and Trey came to fix our oven. Very professional, friendly and efficient! Would recommend this company. -
Review 25 (2018-06-02 - Rating: 5)
Had Michael come out, he instantly new what was wrong with the AC and fixed it immediately! The lady that answered the phone was very nice and helpful also! Great Company! -
Review 26 (2020-01-06 - Rating: 5)
Called about a carbon monoxide issue in my rental home. The technician, Matthew, was very a very “cool cat”. He was very knowledgeable: -
Review 27 (2022-08-25 - Rating: 5)
Very friendly,respectful and knowledgeable,fixed our a/c unit in no time.We highly recommend them. -
Review 28 (2022-03-30 - Rating: 5)
Very responsive and easy to work with. I will refer Donnie to friends and family! -
Review 29 (2023-04-17 - Rating: 5)
New AC system installed. Great price, Great service and very professional! -
Review 30 (2018-02-27 - Rating: 5)
Honest, dependable and fair. Call Donnie Parsons for any heating and cooling issues you might have! -
Review 31 (2023-07-26 - Rating: 5)
Was quick to diagnose the problem and fix. Highly recommend them. -
Review 32 (2019-11-03 - Rating: 5)
Donny and his coworkers are great. They have financing now -
Review 33 (2018-01-04 - Rating: 5)
Very good company, came out right away and fixed our problem quickly! -
Review 34 (2022-01-14 - Rating: 5)
Best place we have every used, super fast and cost efficient. -
Review 35 (2017-04-05 - Rating: 5)
Since 2013 Parsons has always taken care of my A/C and Appliance needs. -
Review 36 (2018-08-23 - Rating: 5)
Great service from honest people. It is a pleasure to deal with them. -
Review 37 (2019-07-17 - Rating: 5)
Good people always helpful and fast -
Review 38 (2020-12-05 - Rating: 5)
Prompt and knowledgeable. What more could you ask.