NSG Heating and Air Specialists, LLC
Located in Houston, Texas
Address: 6400 Boat Club Rd #155, Fort Worth, TX 76179, United States
Phone: +1 817-993-4822
Rating: 5
Services
- Small Business
- Online estimates
- On-site services
- Language assistance
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
Categories
- HVAC contractor
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Furnace repair service
- Heating contractor
- Insulation contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-10-17 - Rating: 5)
Juan, Luis and Matthew installed our new AC system and did a fantastic job! Our old AC was only 3 years old and we had nothing but trouble with it since the beginning that was installed by Team Enoch. Come to find out they didnt put the new floor pan in and our old one was too small, which caused the coil to go out. The system kept turning off and they just said to turn breaker on and off. The last time I did that fire shot out of it. Juan and Lewis with NSG found wiring issues, along with other things. They fixed all the issues including new wiring. I would never use Team Enoch again. From now on I will always call NSG Heating & Air Specialists!!! The 1st 2 pictures are the old system. The 2nd 2 are the new system. What a difference! -
Review 2 (2024-09-09 - Rating: 5)
I was happy that Nick was quickly available to come check my system after hours and that he was diligent in checking it out and getting it running again.I was happy with the advice and suggestions he gave me to get the system running better.I was not happy with how much he initially charged me for adding 1# of Freon to my system. However, after talking to him about it, he made a generous adjustment to my bill, so I am happy now about that too. -
Review 3 (2024-09-07 - Rating: 5)
Nick and his crew were awesome!! Nick came out the same morning I called about my air conditioning going out. He was very informative with the process. His crew was out here the very next day installing a new unit and up in the attic doing some duct work. My family is very happy with the out come. I highly recommend NSG Heating and Air Specialists!! -
Review 4 (2024-08-20 - Rating: 5)
Nick came out to my house within hours of calling to fix my air conditioning unit. He discovered the issue immediately and had it fixed up in about half an hour. His rates are very competitive and he was extremely knowledgeable and professional! He even took the time to clean the coils on both of my units, just because! NSG Heating and Air Specialists will be my only call for A/C and Heater repairs from now on. -
Review 5 (2024-06-10 - Rating: 5)
Nick Gonzalez, and his entire crew of professional air-conditioning and heating specialist are the best in the business. I appreciate that they have helped us over the years with both our business and our personal air conditioning and heating HVAC. Nick, the owner is a very upstanding person, and he even employees his family members to help answer the phones after hours which is really helpful. he offers the best service and also he is very knowledgeable about how to service and maintain your AC and heating needs. I would trust nobody more than their company to give you honest feedback. And it is always an honor to support a family owned and operated business that is loyal and grateful for your business. Call them if you have any needs for service, maintenance, and repair. my review is not biased, I have truly had exceptional service from their company for years. -
Review 6 (2024-08-19 - Rating: 5)
Nick is awesome!! I had an emergency leak situation and he showed up within the hour and worked on a not so straight forward issue til I was back up and running. In an older house, A/C calls can be costly and frequent but Nick is thorough and reasonable and explained everything to me. NSG has my business moving forward!! -
Review 7 (2024-06-07 - Rating: 5)
NSG has been taking care of all my HVAC needs for the last year or so, and they do such a great job. I work with Juan, and he takes his time explaining things and walking me through all options. Matthew, Xavier, and Kobe took care of my install and are so professional and efficient. The whole team is super helpful and takes my scheduling needs into account. I am happy to have found them! -
Review 8 (2024-08-27 - Rating: 5)
Nick showed up when he said he would. He made sure that I understood what he was doing and quoted me cost for his services before he started anything. He was very nice and helpful. I highly recommend Nick and his company. -
Review 9 (2024-07-10 - Rating: 5)
⭐⭐⭐⭐⭐Many thanks to Faith, Juan and the NSG team; I had a fantastic experience with them! When I faced a last-minute hvac issue, their team responded quickly and efficiently, resolving the problem in no time. Their service was top-notch—professional, courteous, and incredibly skilled. Not only did they handle everything with impressive speed, but their pricing was also very reasonable. The staff were friendly and went above and beyond to ensure i got my house cooling as quickly as possible. I ended up needed a new HVAC and they helped me with the financing of that as well. I highly recommend NSG for anyone in need of reliable and excellent heating and cooling services! -
Review 10 (2024-12-11 - Rating: 5)
NSG was able to come out on short notice and to get my heaters up and running before the front blew in, Great service! -
Review 11 (2024-11-09 - Rating: 5)
NSG is awesome. Have used them for general upkeep, hvac maintenance and full HVAC replacement. Always great service! -
Review 12 (2024-06-11 - Rating: 5)
Every person I dealt with from NSG was prompt, responsive, courteous, and professional. From the owner to the installer they all had the type of customer service you would want in a business. Prices were fair, very comparable, and even better than most competitors. I would highly recommend NSG for all of your heating and A/C needs. -
Review 13 (2024-06-09 - Rating: 5)
Have been using NSG for the past 4 years. Their service team is spectacular.....!! Service calls are quick and efficient. Have the annual maintenance plan - techs only replace parts as needed, but always advise what we need to keep an eye on Highly recommend -
Review 14 (2024-08-31 - Rating: 5)
I have used NSG Heating and Air for the last 9 years. They are honest, professional and personable. Their work is top quality and I highly recommend their services. -
Review 15 (2024-07-02 - Rating: 5)
NSG Air is a wonderful company. Juan is very helpful, talks through situations with you, and does great work! Their office staff is top notch too! I highly recommend them for any of your AC/Heating needs! -
Review 16 (2025-01-31 - Rating: 5)
Extremely professional! Listened and have taken care of our needs as if they were invested in a relationship and not just a service call which is extremely refreshing! -
Review 17 (2024-07-03 - Rating: 5)
NSG was awesome. Came by same day and was able to replace our A/C by the next day. Juan was really knowledgeable and super helpful through the whole experience. Definitely will recommend to friends and family. -
Review 18 (2024-05-30 - Rating: 5)
My original HVAC system was a 2004 system and was worn out. I just dropped by NSG office on Boat Club rd. just to see if some one was there for some type of counseling or maybe a ball park price for a new heat pump system. Long story short Nick set me up with a 5 ton heat pump ( he even researched and communicated with me before a decision was made. ) Anyway after some fairly complicated duct work and zoning added to all this my new system will now only heat and cool where i need it most. I have to say it was a pleasure working with Nick and all his crew, as all of them were very polite and courteous. And by the way their office does all the warranty paper work with the manufacture of the HVAC system so you dont have to. I strongly recommend this company. -
Review 19 (2024-06-06 - Rating: 5)
Ive been very please with NSG Heating and Air the last couple of years. I use them for twice a year servicing of my A/C - Heating unit. I also used them to clean out all of my air ducts in my home. Service people are always SOOO nice and polite. Would highly recommend them ! -
Review 20 (2024-06-25 - Rating: 5)
My one unit went down and I called numerous companies to come out and let me know what I was looking at NSG being the last on a word of mouth referral. (Im so glad that I called them). Nick the owner came to check out the system himself and was able to not only give me fair pricing , but diagnose the real issue with my system and home airflow within my duct work. Yes, some people might think this is up-selling or fluff , but I actually got to see it first hand. Nick and his amazing crew installed my system without any duct work being done on day one. We let it run for a couple of days and it definitely improved. The NSG crew came back to then finish the ductwork and returns and I must say within 1hr it felt amazing upstairs, and by nighttime we had to turn the temperature up a couple degrees because it was so cold upstairs.( it was the hottest day of the summer so far)The crew they have are prompt, curteous and very respectful. They keep the homeowner in mind while continuing to work and navigate steps upon steps, carpets and tight spaces. I will never call another company and will be using them from now on!Locally owned small business that I would put up against anyone! -
Review 21 (2024-08-23 - Rating: 5)
Make sure you call NSG Air for all of your HVAC needs. Nick was quick to respond and fix our AC needs. Hes always friendly and helpful. Thanks again NSG Air! -
Review 22 (2023-08-25 - Rating: 5)
I definitely recommend this company if you have any issues with your ac unit. I called them early morning around 4am. No one answered, but I received a call back 2 hours later. The lady was very nice, she listened to my issue and scheduled me for an appointment between 11-1. I was happy with that. She called back about an hour later and said there was a cancellation and asked if the tech could come earlier around 8am. I was very happy. Juan Vargas came promptly on time, he assessed the issue and started working right away to fix it. He even took the time to go back to the warehouse to get a part that better fit my unit. He even offered me a great discount when he was done! Great service and very reasonably priced. Thank you! -
Review 23 (2024-06-13 - Rating: 5)
Nick and his team, Juan but especially Xavier, provided OUTSTANDING service!! Our AC unit wasn’t working after many service calls. Nick the owner dropped everything as temps were in the mid 90s. His expert team (Xavier and Juan) diagnosed and fixed the problem as Nick ran interference with the tech support folks at the manufacturer. NSG Heating and Air persisted until the issue was resolved, keeping us informed each step of the way. Their expertise was matched only by their exceptional customer service. Their response time and return calls made us feel like we were their only customers but we’ve learned over the past 4 years in our relationship w them that they are always this way and provide this level of service to all their customers! We won’t go anywhere else for our AC/Heating needs!!Annorah Moorman and Matthew Wolfe, Fort Worth -
Review 24 (2024-06-25 - Rating: 5)
Nick went over and above on a standard maintenance visit. Very thorough and clean. Took the time to answer questions and made some good suggestions for system adjustments. Highly recommend. -
Review 25 (2024-06-14 - Rating: 5)
Nick and his crew are absolutely the best in the industry. I have been a HVACR contractor for over 40 years and just too old to work on my own equipment. He is the only guy I trust to work on my equipment -
Review 26 (2024-02-06 - Rating: 5)
I would 100% recommend Juan and his team to anyone looking for advice on their current and future HVAC needs. We recently moved into our new home and knew that we either needed a check up on our HVAC system or a whole new setup entirely. Juan came out to do a consultation and a tune up but immediately recognized safety issues with the current unit that the previous owner tried to fix themselves. He was very honest up front and took the time to explain to me in great detail the issues with the current units, setup that could be beyond repair, etc etc and how we should move forward. I instantly new that they were the right HVAC company for us and that we could trust them with providing us with great service and honesty. I went ahead and did a whole new system with them for peace of mind living in a new house which is great this time of year with rebates from the companies they use. Once we booked, they came out that week and removed our old systems and installed the new units. It only took a whole day and the three employees who came were very professional and walked us through the unit and updates after everything was done. We will continue to use them for any HVAC system maintenance, repairs and products. Do not look any further, these are your guys! -
Review 27 (2024-06-28 - Rating: 5)
Nick provided an outstanding service, came to fix a draining issue I had that was clogged, fixed it in no time, great work, and response time. Explain the process in what he was gonna do as well. Great service -
Review 28 (2024-04-24 - Rating: 5)
Faith was so helpful in the office, she helped me figure out what I needed over the phone and the technician who came out did a great service and helped me to make sure that I know exactly how to take care of both my heating and ac system. I would definitely recommend them for any service, installation, or repair that you may need! -
Review 29 (2024-05-15 - Rating: 5)
Called for an appointment, tech was here within a few hours. Very informative, Nick was able to identify the problems and had the parts with him. Thanks for the great work and fast response. -
Review 30 (2024-05-22 - Rating: 5)
NSG always takes care of us in a rapid and professional manner. Juan, Xavier, and Kobe did an outstanding job from start to finish. Highly recommended!! -
Review 31 (2024-08-18 - Rating: 5)
Nick showed up on a Sunday to help me out with my AC problems. Great service and a very professional. Highly recommend. -
Review 32 (2023-03-17 - Rating: 5)
The service is great. Very prompt at getting the system repaired and/or replaced. The professionalism is excellent, very respectful. Had to replace my 2nd unit and automatically I called NSG again. They replaced my first unit and was very happy with the entire process. Definitely felt comfortable and confident that they know what theyre doing. Thank you again. 😊 -
Review 33 (2020-11-09 - Rating: 5)
We were impressed with Nick’s professionalism and knowledge. They also have financing options. We hadn’t had heat for 7 days waiting for our home warranty repair. We called NSG, Nick came out same day, gave us options and estimates that night and had his crew out the next day at 9am installing new unit.His crew was on time and called if they were going to be later than said time. They worked late the first day to get us some heat and came back the next day to finish the job. Super nice guys and left our place cleaner than what it was. Polite and well kept appearance wise. Which in this type of business, strangers in your home, i feel is important for professionalism sake. I didn’t feel like I had to be at the house to guard my best silverware. Lol.On top of that, Nick called to say he is coming out on Monday to check the work and make sure everything is running smooth. We could have had our home warranty send someone but we decided to find our own that was more local. It’s more convenient in case there are problems and they have more to lose if they have bad service since their business is local. We will be long term customers and will definitely recommend them. -
Review 34 (2024-07-02 - Rating: 5)
Less than 10 minutes and we have AC again! They came out same day got us taken care of quickly. Juan was great! -
Review 35 (2024-06-14 - Rating: 5)
Amazing company, great customer service, I highly recommend them!!! I am very happy I called them, they did such a great job, my AC is working great, they took the time to explain with detail!!! Definitely calling them again!5 ⭐️⭐️⭐️⭐️⭐️ -
Review 36 (2019-01-24 - Rating: 5)
After waiting most of the day for another company to come out I was referred to NSG by my Mom group (whom never lets me down). 48 hours later I had a new furnace & a/c fully installed. Nick was thorough, responded quickly and helped with financing options as well. The gents that were in my home for most of the installation were polite & when they were done they took their time explaining everything they had done & went over regular maintenance instructions. Over all my family is very please with our NSG experience, would highly recommend. -
Review 37 (2022-11-02 - Rating: 5)
Called NSG up for a quote and they came out the same day. Would have started installation the day after except for rain. They walked me through several options with no pressure applied. The installation was done quickly and well and new systems work great! Friendly crew and kept me updated throughout the process. Definitely recommend! -
Review 38 (2020-10-30 - Rating: 5)
Nick, Juan, and the NSG team were the best! They responded quickly and thoroughly explained my repair needs. They were super friendly and extremely professional. All team members wore masks and even wore booties when they found out I had my carpet cleaned the same day. If I ever need service again, Ill be sure to call them again. -
Review 39 (2021-11-29 - Rating: 5)
I signed-up for the maintenance plan with NSG (Summer and Winter preventative maintenance) and have had two appointments so far. They are professional, prompt, communicate well, and do good work.Juan is great to work with and willing to answer my questions help me understand everything going on with my system.I get notices when they are on the way, and they reliably show up for appointments when scheduled. -
Review 40 (2023-07-15 - Rating: 5)
It took a big name company 24 hours to get a tech out. When they did, they didnt get my air going, and they quoted me 2k for a repair.I called NSG after they left. They were out in 30 minutes, and 30 minutes after that, my AC was running! They saved me 2k!I am switching companies and not looking back. -
Review 41 (2020-08-21 - Rating: 5)
Rarely do I post reviews about companies Ive used. In this case, however, I feel I must. Our AC unit went out over the weekend. After finding NSG on Google Maps, I gave them a call and my only regret is I didnt call them years ago! They were on time, transparent, honest, and professional. Juan walked us through many options and we decided to buy a new unit altogether. We couldnt be happier (or cooler)! The install crew worked hard and they were all very personable and kind. Nick (the owner of NSG) came by after the install to ensure everything was done correctly. I would highly recommend NSG for all your AC needs! -
Review 42 (2024-01-19 - Rating: 5)
Update: NSG continues to do a great job! They are fast, friendly, knowledgeable, and extremely fair on their pricing. Check them out! (1/2024)(1/2023)NSG tech (Juan) did a great job of completing the job not done correctly by Condor Mechanical when they installed my heat pump. NSG is my go to for HVAC needs! -
Review 43 (2022-07-21 - Rating: 5)
Our A/C went out after a lovely 109 degree day and NSG responded quickly to come out and diagnose the problem. They were able to get us fixed with parts they had on-hand (no wait time!) and had our A/C ready to roll in 15 minutes. They even showed up earlier than their predicted window, which was amazing for us since the house was creeping above 80 degrees. Will continue to recommend to others, and we’re switching our regular maintenance to NSG as well. -
Review 44 (2022-08-12 - Rating: 5)
I called mid morning and spoke with Maria and explained my outdoor unit was not working- she got me on the schedule today.Technician James came to my rescue- had issue diagnosed in less than 5 minutes and replaced the capacitor. He was very informative and pleasant. Great customer service from beginning to end!! Definitely would recommend this company! -
Review 45 (2019-02-02 - Rating: 5)
A great company that truely cares about customer satisfaction and quality. Nick came out to our house and presented us with several options, explained things in detail and answered all questions. Prices were very reasonable compared to other quotes we had received. There was a small snag in the installation process but him and his team put us as a top priority and got it resolved in less than 24 hours. The new unit looks great and after going over the installation in the attic I can confirm no corners were cut. I would recommend definitely giving this company a try. -
Review 46 (2019-08-03 - Rating: 5)
I am forever grateful for following the reviews advice. This company answered my call quickly, set up and time and was prompt. Nick is awesome. He thoroughly explained all the issues, showed me cost of things without any secrets, went step by step on all the equipment of the ac unit and where things were going wrong. He is truly honest, does not try and just get a job done for money. We were able to pick the best option for me and also have a great finance option. Nick knowing I would be out of AC for a few days went out of his way to go to home depot and set up a portable ac unit for me so I will stay cool and comfortable until my new AC unit arrives. This company goes above and beyond and will truly treat you like family. Hands down best ac service I have received and will be only way I go from now on. Thank you so much!!! -
Review 47 (2023-08-28 - Rating: 5)
These guys installed both my HVAC units in 2015. I never had complaint with them, but I made a mistake and I own it fully. I went with a large company that we had electrical work done in our home, that offered free HVAC cleaning twice yearly, with their membership that we were already paying for. I thought, why not…. It’s just a cleaning… no major repairs…. Just cleaning. Oh my…. Was I ever WRONG! That company nearly destroyed my units by not doing what they were supposed to. I had my units serviced just last week, and when things still weren’t working correctly, I called NSG to take a look. They came out today and showed me personally, the dirty, and damaging results of poor maintenance can cause. The owner of the company remembered us and understood why we went elsewhere… and did a great job of explaining what went wrong. This is not my field of expertise, and I assumed the other company (a big name…. In yellow vans and trucks), we’re actually doing what they said they were doing. But I assure you… they were not. I immediately called them and fired them, canceling all memberships with them.(Yellow is not really my color anyways.)I’m now back with NSG, as they welcomed me back. No one else will touch my HVAC’s from this point on. Lesson learned, the hard way. -
Review 48 (2020-03-05 - Rating: 5)
Nick was super helpful in giving me a second opinion on our air conditioner! Will recommend them to anyone needing work done on their ac! Very nice, honest, and not just trying to sell you things you dont need.I used them a second time to install an air scrubber and smart thermostat. They were wonderful in getting everything working properly and I highly recommend getting an air scrubber! I can really tell the difference in air quality! -
Review 49 (2020-08-08 - Rating: 5)
Juan came out on the service call and I already had another company out to take a look at my issue. He waited politely until they were finished and once they had left we talked (mask on which I appreciated) about why I called NSG Air out.He informed me every step of the diagnostics, in fact I sat right there with him as he did so. He was kind courteous and very knowledgeable. He gave me all the options as to what I could do to correct the issue. I never felt rushed or pressured into making a decision. We scheduled a crew to come out the next day at 730am to install a new unit. The crew was on time and all in masks. They let me know what they would be doing and kept me informed. After they installed the unit they went over everything, help me install the app and made certain I understood how to use my new thermostat. As the job was wrapping up Juan came back to ask if I had any further questions.I could go on and on, but I am just going to say, I highly recommend NSG Air. -
Review 50 (2022-04-08 - Rating: 5)
I’ve done business with multiple other HVAC companies that were all very good but NSG is truly exceptional. Everyone was great to deal with and a complete furnace and condenser replacement only took 3.5 hours. They also fixed out venting issue that caused our front office to get extremely uncomfortable in the summer. They were $5000 less than our usually company we use. We had our new HVAC system in less than 24 hours from the initial visit. -
Review 51 (2022-03-11 - Rating: 5)
Nick was always on time, professional and honest. He had two other employees with him on the job who were respectful of our home and our time. Nick was meticulous in overseeing every part of the process, you just dont see that too much in owners of companies and so it was appreciated.Our A/C is working great and since we like it at 68 degrees in our home its important to have someone like Nick on your side.I highly recommend Nick and NSG if you want things done right the first time. -
Review 52 (2024-06-06 - Rating: 5)
NSG Air always takes care of us! They are so responsive and professional! Ive used them for all my AC needs for the last 8yrs ever since they installed my new unit, highly recommend them! -
Review 53 (2021-05-07 - Rating: 5)
Nick was so professional and knowledgeable. He went through every option with us and gave us his professional and personal recommendation. Its hard to find AC companies that wont cheat you, and Nick and his team definitely wont!! They are so customer focused and dont try to sell you more than you need. We were very impressed. We hired Nick and his team after just one sun facing, bay windows room (our daughters bedroom) would get 87 degrees in the summer at NIGHT when the rest of the house was 72. We inquired to three other AC companies before Nick. Their solutions ranged from: 1. spending 4k to install a attic tent, put vents in the attic to the outside, and putting radiant barrier in our attic.2. Getting a new oversized AC and blow in insulation3. Going 1 size up a duct size in my daughters room and run a sole duct from my AC unit to her room.Nick gave us his solution of completely redoing our duct work after him evaluating it and showing us with pictures and everything how bad the duct work was, installing a new 2 stage AC with a higher SEER (our house was built in 2004 with a 10 SEER unit), enlarging the duct in my daughters room, and installing a return duct in her room to get the hot air out.Well, after a few 89 degree days, I can definitely tell Nick and his team knew what they were talking about!! 89 degrees outside, sun hitting her windows full force and her room has stayed 70-72 degrees. WOW!! I know a lot of people in my neighborhood have the same issue and have taken to putting windows units in those rooms so I will definitely will be recommending NSG to everyone. Our Electric bill has been so much cheaper too!!! I was impressed that Nick and his team was so honest and straightforward and knew exactly what they were talking about. They loved teaching us too about how to care for our unit and how AC units work.5 stars, will absolutely hire Nick and his team for AC evaluation in the new house when it comes time to sell this house and build a new one!! -
Review 54 (2020-06-22 - Rating: 5)
Nick and the team at NSG are truly professional, honest in their assessments and responsive to all inquiries. They were able to come out quickly and look at our unit, and give us a fair estimate while explaining exactly what needed to be done and why. Great company and I highly recommend them!! -
Review 55 (2019-08-01 - Rating: 5)
Nick and his team are the only company we will ever contact for HVAC work. When our AC failed with a newborn at home in the middle of a hot summer, NSG was not only the only company that returned our after hours call, but also came out that same night, very late and stayed to ensure it was cooling properly. That level of service has continued, and NSG helped us with options when our system failed and the company sent out from our home warranty service missed critical issues. We have since replaced the entire system and ducting and every interaction with the entire NSG team has been stellar. Pricing is fair and competitive, their work is immaculate and you will not find a better team when it comes to customer service. -
Review 56 (2022-04-27 - Rating: 5)
Great service as always. The specialist was on time and worked quickly! The AC was running great again within minutes! Changed the filter, explained the recommended service schedule for my home and left his card in case I needed anything else or had any additional questions. I definitely recommend NSG! -
Review 57 (2019-06-09 - Rating: 5)
We called NSG for an estimate on a new unit based on all the positive reviews in our NextDoor neighborhood app. We were told that we needed a new system by another company, but Nick informed us that it was really a simple fix and the unit was still in good shape!We were floored by how honest and strait forward he was when he could have easily made a sale!Nick was very informative about our AC and helped us with options to fix the flow in the back side of our home, which never cooled great.We have been in the home for 11 years and will be here for a long time, so we decided to upgrade everything at once and have it fixed right.After the installation, our home has never felt this way before! We used to think that we were cursed to live in a home that was uncomfortable. We are so happy we found this company and they even gave us a military discount!! -
Review 58 (2018-09-15 - Rating: 5)
Highly recommend. We purchased a new unit with NSG and could not be happier with the unit itself and the amazing service that was provided. Nick and his team are very professional, knowledgeable and always available when needed. I cannot thank them enough for their services-- we will be customers for life. -
Review 59 (2019-07-29 - Rating: 5)
Nick was awesome and such a blessing to help us out on Sunday evening. Our outside unit stopped working and we called Nick because he had so many good reviews. Nick really knew what he was doing and was very professional. He was very straight forward with everything. Give this guy a call for all of your HVAC needs. He had us fixed in 25 minutes. -
Review 60 (2019-10-03 - Rating: 5)
We recently found NSG Heating and Air Specialists and they will be our Go-To from now on! We purchased a new home last month and are not fully moved in. Late last week we discovered an issue with the AC. NSG owner Nick came out the same day, and diagnosed the problem with a very reasonable price. Woke up the next morning to no AC in our current home! Nick was at our house before 10 AM, on Saturday with accurate diagnosis and repair. He has been professional, prompt, responsible and reasonably pricing. I don’t wish anyone 2 AC issues in 2 homes over a 3 day period-but this is the company to use. Thank you Nick! -
Review 61 (2024-06-20 - Rating: 5)
I can’t imagine anybody that wouldn’t be happy with the service they provide! They are the best and when they say they’re coming, it’s like clockwork! Shout out again to Juan and Xavier !!! Again thank you because I know I have nothing this summer to worry about!!! -
Review 62 (2021-08-23 - Rating: 5)
The whole experience from beginning to end was excellent. I was able to call and get plenty of information in a professional manor. The owners, Maria and Nick, made sure to get me on the schedule right away. The tech Christopher was on time and very quick to get things started and fixed. I highly recommend them to anyone in need of AC work. -
Review 63 (2020-08-13 - Rating: 5)
Juan came and serviced our system in preparation for our house sale. He was early, very efficient, professional, and told us our system is in great working order. He provided an inspection report for the buyer. Would recommend Nick and his company to anyone needing their AC serviced. Great company! -
Review 64 (2020-08-09 - Rating: 5)
NSG is a reliable company. They repaired my ac on a weekend early in the morning. The price wasAffordable and the job was done quickly and correctly .The technician Juan was super friendly and polite. Would recommend this company in a heart beat. Thank you! -
Review 65 (2018-10-05 - Rating: 5)
NSG is a great company! I recommend them to everyone. Their prices are great and their techs are so helpful and professional. I absolutely wouldnt use anyone else after the great service I have received from them over the last 2 years. Thank you NSG! -
Review 66 (2019-02-02 - Rating: 5)
Nick came into our home sat with us explained everything in detail to make sure we understood everything , helped set up the financing for us and was out to install that same week.. the team is great, there was some problems but all that matters is he stood behind his word and got everything corrected, came back that very next day and made sure not to leave until it was done and everything was working properly. He is paying the first bill for us!! Great honest company, thank you for helping us on our investment as this is our first time being home owners.Thanks Nick and Team -
Review 67 (2019-10-15 - Rating: 5)
Hands down Nick and his team are the best !! Nick and Juan are very polite , honest, respectful and will do anything to insure your satisfied with the work. They put an Amana 16seer heat pump in my house and I love it. Super quiet manufactured in Texas and has a LIFETIME WARRANTY !! Thank you NSG you have me as a lifetime customer! Trust me no need to call anyone else. -
Review 68 (2022-07-15 - Rating: 5)
Nick, Maria, Juan, James,…all of the crew that was involved in our “our AC is out” extravaganza were spot on! My normal company I’ve used for years couldn’t get to us until 3 days later and we were recommended this company by a patient of mine and they bandaid fixed us same day/night and new install 2 days later. We were only “suffering” for a few hours instead of days. We now have a new go to HVAC company NSG Heating and Air! Great local responsive family owned business. William A and family. -
Review 69 (2020-05-11 - Rating: 5)
This was one of the most professional and knowledgeable groups Ive done business with. Nick and Ricardo were awesome. Quality work, quick, and really worked with scheduling. Id recommend NSG Air to anyone needing HVAC repair, maintenance, or systems. Great company and people. -
Review 70 (2020-08-19 - Rating: 5)
Nick and his crew are INCREDIBLE! They came out at 7:30pm to repair and when the next day we were still having trouble they came back out with no hesitation at 9:30pm to get the unit running again. He was upfront, honest, and professional from start to finish. I would 100% recommend this company for all future services pertaining to HVAC, A/C and heating!! -
Review 71 (2018-10-27 - Rating: 5)
NSG Heating and Air ROCKS! My A/C went out late one evening recently. I had a sick baby at home, so could not wait for my home warranty contact to take a day or two to fix it. I checked our NextDoor app and found NSG Heating & Air highly rated by many neighbors. I called them and Nick was able to arrive within the hour. I bought this fixer-upper with many issues including the a/c units that are old and dusty, so they were definitely challenging, but Nick thoroughly diagnosed the problem and repaired them both, all that very evening. I was amazed at his professionalism, kindness and effectiveness in troubleshooting and ultimately repairing both units. NSGs pricing is very reasonable and he provided a 10% first responder discount. The invoice NSG emailed to me was amazingly detailed, which I appreciate. I would use NSG again, and will definitely recommend them to anyone in need of similar services. -
Review 72 (2020-08-20 - Rating: 5)
Juan with NSG was very prompt, courteous, and efficient. NSG as a company was professional and fair in pricing. They did the necessary maintenance and offered suggestions, but I never felt pressured to spend more money with up-selling. I will certainly call NSG first when I am reedy to upgrade. -
Review 73 (2024-06-11 - Rating: 5)
This company is a great family owned company who are very knowledgeable and dependable. They hav slept my HVAC units in great shape with this crazy Texas weather. -
Review 74 (2021-08-12 - Rating: 5)
Nick sent over a very professional individual named Juan. He was polite, very informative and best of all listened to my concerns. He found the issue and took care of it. This was easy to set up a service call and Juan was even early to the appointment. Thanks NSG!! -
Review 75 (2019-01-21 - Rating: 5)
Nick and his crew are great. Theyve done a great job servicing and troubleshooting my units both times Ive called them out. They gave me a thorough explanation about what was wrong with my system, what was needed to fix it, and recommendations to help keep these 13 year old units up and running as long as possible.***UPDATE*** 21-Jul-2019During a recent storm, we experienced an electrical surge that fried one of our A/C compressors. I originally filed a claim with our home warranty company becuase thats what its there for. After getting sticker shocke from the quote for the repair that was not covered under the warranty I called Nick to see if it was on the up and up. Needless to say I should have just started with Nick and his crew. I found out that company doing the work for the warranty company was marking up items in excess of 96%. Now, I understand a business needs to make some money but I felt that this was nothing more than price gouging. So, after talking things over with Nick, I felt the best move was to let the other company make a 100% margin on $0 and give Nick my business for a new unit. He worked me in right away, his guys were courteous and professional, and Im extremely happy with the results. The new unit and duct work that I request now cools two rooms that face the evening sun that our old unit never could manage to keep cool. -
Review 76 (2021-08-27 - Rating: 5)
I called them late in the evening and they answered right away. I had an appointment first thing in the morning and they kept me updated on their arrival time. My security company broke my ac unit and Christopher was diligent in locating and identifying the issue. I’m back with cool air again!! :) . I would definitely use them again and recommend NSG. -
Review 77 (2021-04-01 - Rating: 5)
Do business with this company.Nick and his team, Luiz, Ty, and Maria, impressed me to the point that Ive had to tone down this review so that it doesnt sound like a paid advertisement.We needed our upstairs AC replaced and some additional work on our downstairs AC, which was poorly installed by another company a couple years ago. We were extremely picky this time, as the install for our downstairs AC by the other company was improperly done, preventing the unit from working as designed and causing extensive damage to our home.We researched and reached out to a total of 9 highly rated companies, including NSG, for quotes.Nick was prompt to come out, discuss what was needed, give me some additional background on him and his company, and e-mail over a quote outlining what we discussed. He was professional, courteous, knowledgeable, and easy to talk with. Youll feel like youre talking with your best friend of 10 years. His rates were competitive and for more efficient equipment than the competition.The competition? A couple of them were able to render quotes without any issues, but priced themselves out of the running. A couple of them never got back with us. The others had problems with even getting a quote scheduled, including trying to charge us a diagnosis fee, though we didnt need diagnosis, mistakenly trying to come out the wrong day than the quote was scheduled for, having the address wrong in their system (problem for the tech relying on that to get to us), and even sending the wrong guy out for the quote and needing to reschedule as a result.Once we settled on NSG, we gave them a call late in the day on Monday and they had all the work completed by Tuesday afternoon with no unexpected costs. Not only did Luiz and Ty get the new system installed and field all my questions while being friendly and polite, they corrected some of the issues from the shoddy downstairs AC installation of the other company, identified a couple of other potential issues from our prior installation that may need to be addressed in the future, and even cleaned up the mess the other guys left behind from 2 years ago!In speaking with them, I have every indication that its a company that truly cares for their employees as well. That goes a long way with me.When I called the office to share my experience with Nick, Maria answered the phone. She had a warm, delightful demeanor. She laughed at my bad jokes and helped me get into contact with Nick.I almost feel bad for NSGs competition. They dont know whats coming for them. -
Review 78 (2024-06-28 - Rating: 5)
Juan Dominguez was great and straightforward & most importantly trustworthy. Will 100% call him for all my A/C issues. -
Review 79 (2021-02-19 - Rating: 5)
This is a great team. During the February 2021 Texas winter/ice storm, our old furnace went out from power surges. Nick was at my home within 2 hours of calling. He submitted his report to my insurance, and the next day a new furnace was installed. Thank you for returning heat to my home so quickly. Terrific customer service. -
Review 80 (2022-08-19 - Rating: 5)
Very professional. Called for service at 9 am and Juan was at my house by 11:30 am in the middle of August. Upfront with the cost of the repairs that needed to take place in comparison to the cost to replace. They were here at 8 am the next day with everything needed to replace the whole thing. Ricardo and Xavier did a very clean and professional install. There wasnt even wire clippings in the grass after they cleaned up. Will definitely recommend to anyone who may need hvac work. -
Review 81 (2021-02-16 - Rating: 5)
Nick was very helpful when we needed the heat the most. He got here as quick as he could with icy roads, and was able to get our heater up and running again. He was very nice and knowledgable. I’ll be using his service going forward! -
Review 82 (2021-09-19 - Rating: 5)
AC went out. I was recommended NSG through a friend. Called and scheduled an appointment for next day. Juan, the tech that came out was very professional and knowledgeable. He was quick to fix and the price was fair. Would recommend. -
Review 83 (2024-07-13 - Rating: 5)
Called and spoke with Maria and within the hour someone showed up. Very professional and they also send picture of the person that will be at your home. -
Review 84 (2021-04-01 - Rating: 5)
Absolutely, wonderful service, Nick and his crew went above and beyond to make sure. That my heater system was repaired and then replaced they even offered me a 10 year warranty on Parts labor and maintenance. They did an excellent job. I wouldnt have chosen any other company. -
Review 85 (2019-01-21 - Rating: 5)
NSG is the most professional, honest and best HVAC company I have EVER dealt with. They are prompt, and don’t ever try to oversell anything that needs to be done. Everyone of the employees is respectful and stays on task. Never getting on their phones unless it’s for work. I HIGHLY RECOMMEND NSG to everyone as the perfect HVAC company!!! Thank you Nick and team for the amazing experience. -
Review 86 (2020-07-12 - Rating: 5)
Nick, the owner, went ABOVE and BEYOND to get our home cool late on a Saturday evening. He was quick and efficient from the time of calling to getting the job complete. His after hour fees are fair as well as his what we needed fixed. Our family is greatly appreciative since it was a 100+ Degree weekend. Going forward NSG will be our go to a/c company! -
Review 87 (2022-01-19 - Rating: 5)
These guys are who you have been looking for. Responsive, professional, highly skilled, and they are real human beings who understand the financial hardships of fixing an AC unit. They just do good business and genuinely care. Honestly one of the best businesses Ive worked with. The owner is very accessible and even provides his cell phone in case you need anything.If you want a business that you can trust, one that is responsive, and one that cares, this is your place. -
Review 88 (2020-11-17 - Rating: 5)
Nick and his crew were Professional, knowledgeable, timely and very personable.Nick was honest and answered all of our many questions throughly. Rico, Juan, Jason, Elver...were all so polite and professional. (And so kind to my kiddos today, too!!) They wore masks today and kept the house near spotless which was impressive!Thanks NSG for getting our air up and running! We are so thankful for y’all. -
Review 89 (2020-05-27 - Rating: 5)
NSG Heating and Air Specialists responded to my A/C concern promptly and had us up and running within hours. They were very professional and honest. Highly recommend! Thank you for being a trusted company that we can count on. -
Review 90 (2019-04-27 - Rating: 5)
Nick and his crew did an excellent job installing our new Heating and A/C unit for our home. Prompt, courteous and knowledgeable about their job and products. They went above and beyond with the installation, even with the little curve balls I threw at them. If you have a need for an HVAC team, I highly recommend NSG Heating and Air Specialists. -
Review 91 (2021-02-11 - Rating: 5)
I would highly recommend this company to anyone. They responded quickly to our call. Nick was able to figure out the problem and gave us several options as well as what he would recommend. We went ahead and replaced our whole unit after being in the house 10 yrs. We have had another AC company come out and replace our failing evaporator coil every couple of years which ended up becoming expensive. Nick told us that we didnt have a coil issue that it was more of a circulation issue. We also had one of rooms always stayed very hot in the summer and very cold in the winter. This is an issue of poor ducting from the home builder. Once they started removing the old unit, they made a big discovery! They home builder didnt make the opening to our hvac unit big enough causing our unit to not work properly. Nick also to us that he was working on another house near by with the exact same issues. Now that Nick has fixed all of our issues, the whole house feels nice in cool. This house has never been this cold...ever! If you want a company that is serious about their work and is straight and to the point, this is the company. -
Review 92 (2019-01-15 - Rating: 5)
My A/C unit was making the craziest noise and before we went to bed last night we had the heat set to 74 degrees. I woke up this morning and it was 62 degrees in the house. I called NSG Heating and Air this morning and they came out same day. Nick came out and i told him about the noise and showed him a video i took of my unit. He took a look and we found it to be a wire that came loose. So instead of trying to up sell me and replace the motor he fixed the real problem! This company is 100% honest and has earned my business FOR LIFE! They also gave me a 10% discount for being active duty military. I will definitely recommend this company to my friends and neighbors! -
Review 93 (2021-05-25 - Rating: 5)
I have used these guys to install a new HVAC system last year and they also maintain it. These guys take pride in their work & do what they can to make the customer happy. You can tell in the way they talk about the job and how they go over the technical details. With them I know that the job will be done right. I would highly recommend. Thank you NSG. -
Review 94 (2024-04-24 - Rating: 5)
I had AC Problems and Faith was so sweet and nice over the phone, I definitely recommend asking for her and getting your service, repair or even Install with NSG Heating And Air Specialists! Thank you guys!! -
Review 95 (2021-09-24 - Rating: 5)
NSG installed a new AC unit 2 summers ago and it has done great! Juan Vargas just came to do a routine summer maintenance that was included and was very professional and throughly checked that unit was still running smoothly. It was 👍🏽 Highly recommend NSG! -
Review 96 (2021-06-23 - Rating: 5)
Always great service with NSG. Its been the same service guy anytime we call and he is fantastic (Juan). I dont have anything negative to say. Completely satisfied with the installation and maintenance of our unit. -
Review 97 (2020-05-09 - Rating: 5)
Nick was courteous, professional, and knowledgeable. He responded in a very timely manner. He solved the problem without trying to sell me on items I didn’t need. It was reasonably priced. I’m thankful I chose this company. I would highly recommend them! -
Review 98 (2022-05-05 - Rating: 5)
Excellent Job installing new A/C and Heating units and matching up to existing Plenum and Ducts. My only concern is that although the Emailed receipt lists the 10 Year Parts - 10 Year Compressor - Lifetime Heat Exchanger Warranty and 10 years parts, 2 years labor ,1 time complimentary follow up to check unit operation, it also states at the bottom of the page, ****Customer must maintain a maintenance agreement in order for any warranty to be valid****. The cost of a Maintenance Agreement is $199 per year. Not a deal-breaker, but I must have missed or misunderstood that the warranty will be void without it. -
Review 99 (2021-07-27 - Rating: 5)
We reached out to NSG as we thought one of our vents was leaking. The technician came out on time, and was quickly able to identify the real problem. He was professional and honest, and didn’t charge us for repairs that weren’t needed. We love NSG and highly recommend them! UPDATE: Our upstairs unit stopped working last night and NSG came out first thing this AM- problem solved!! Nothing but love for NSG. -
Review 100 (2022-05-09 - Rating: 5)
Incredible, friendly service from Juan! We called this morning around 730a and they were out here by 1p. Immediately knew what was wrong and fixed the issue with our AC unit. Would use again and again for our hvac services. Give this man a raise he knows what he’s doing! -
Review 101 (2022-08-07 - Rating: 5)
I e used them twice now. Once to install a new ac upstairs and now to service the downstairs after a bad contactor made it stop. They were able to schedule and come out on a Sunday to fix it (higher charge for weekend). -
Review 102 (2022-09-06 - Rating: 5)
Nick and Maria, you have the best hard working team players! Juan, Rico,and Xavier always go above and beyond to get my AC back up and running. They explain everything in details. Ill always remain your best customer. -
Review 103 (2022-06-01 - Rating: 5)
Came out in less than an hour from when I called. Knew exactly what my problem was that I had been fighting for 1 year with my unit. Unit never worked properly since install. Tech came out and added a hard start to the unit. Very happy with the service. Took him 10 minutes to install. -
Review 104 (2020-04-23 - Rating: 5)
Tech arrived on time, explained what he was going to do and answered all my questions. I thought I would need to purchase a new unit, but he got it running in no time. Super polite and knowledgeable. Definitely making NSG Air Specialists my HVAC company to call whenever I need their services! Thank you! -
Review 105 (2021-01-04 - Rating: 5)
Juan showed up early, check out my inside and outside units and caught a flaw in the thermostat that the original installers made. Juan knows his stuff and is very professional, took the time to tell me about my units and explain how and what they do. Don’t hesitate to call NSG, I highly recommend them! -
Review 106 (2022-04-13 - Rating: 5)
Thank you to Nick, Maria and the NSG group for always taking care of the community! They are the most reliable, honest, hard working people. They do such an amazing job. Thank you so much! -
Review 107 (2019-08-07 - Rating: 5)
NSG is absolutely amazing!We got home late in the evening and found that our A/C wasnt cooling. Nick from NSG came by the same evening. He found the problem, repaired it and we were up and going within about 30 minutes. A HUGE thank you to Nick and NSG Heating and Air.EXCEPTIONAL SERVICE! -
Review 108 (2019-01-22 - Rating: 5)
My moms AC system was completely dead we had to buy electric heaters because it was so cold in her house. I found NSG business number from my next door app boy am I glad I did, Nick helped right away he is awesome top of the line customer service, fast response time, very reasonable on prices and quality work👌🏽 Definitely recommend NSG to anyone needing trustworthy good quality work. -
Review 109 (2020-08-31 - Rating: 5)
Contacted NSG and they were available same day. Juan arrived right on time and had the issue diagnosed and fixed in less than 30 min. They are very responsive and reasonably priced. I will be using NSG in the future. -
Review 110 (2018-10-10 - Rating: 5)
This is a great company, they were able to come out the same day my AC went out and identify the issue.Unfortently it was going to take some significant work and they were booked up the next day, but they came out the day after and did the entire job and everything works perfect now.They answered all my questions and offered additional yearly maitenece service, but with zero sales pressure.Id recommend this company to everyone. -
Review 111 (2020-08-07 - Rating: 5)
I am a 75 year old disabled widow who noticed that our home was unusually warm. Checked the ac thermostat and it was 89. My poor pup, Gracie, was panting and I was worried. It was after hours so I googled a 24/7 ac repair and thank God I found the perfect one. They worked out in the dark and heat and returned the next morning to finish up. I will be forever grateful for such angels who came to my rescue. I highly recommend NSG Heating and Air Specialists, LLC. I thank y’all. -
Review 112 (2024-06-18 - Rating: 5)
Xavier, Matthew, and Juan were awesome. Very honest, excellent work quality and highly recommended!!! -
Review 113 (2019-08-12 - Rating: 5)
So grateful to finally find a HVAC company that honestly cares about their work and customers.Quickest response I’ve ever had. I need a new system due to it being 20 years old and struggling to keep up with this lovely Texas heat.I will be needing a new system soon but at least Nick got it up and running until that happens.Thanks much for such a great job!! -
Review 114 (2022-09-26 - Rating: 5)
James, as always was great. His knowledge of the system and of what’s going on with new technologies is impressive. He is informative without being pushy. He quickly figured out what was going on and gave pointers of how to keep things economically running. Thanks to James and everyone at NSG. -
Review 115 (2019-07-24 - Rating: 5)
This business is a blessing to my family! We came home from a 3 week vacation to a 98 degree house! Who knows how long my AC was out?! My landlord did not have any leads on when he could get out here or when someone could come. This business called ME and reached out to me and said they could come right now and fixed it in under 10 minutes! Best service ever! ❤️❤️ -
Review 116 (2022-04-23 - Rating: 5)
Incredible service.Called them on a SATURDAY, 2 hours later they were there fixing the issue so quick. They literally charged me only for the service fee.Extremely honest and professional technician name Juan saved me.I’d definitely use them again and again and again -
Review 117 (2018-10-05 - Rating: 5)
I highly recommend this company! Nick came out and checked out my AC very quickly. It was freezing up and he found out what was wrong quickly! He explained everything very clearly and told me what I need to do now and what could wait. He told me how much everything was so there was no sticker shock which I am very thankful for. Again I would highly recommend this company. -
Review 118 (2020-05-18 - Rating: 5)
I was pleasantly surprised that the techs who came to install the AC unit 2 years ago were the ones who also replaced our air ducts today. They have always been respectful, pleasant to talk to, and very knowledgeable on everything they do. It’s always nice to see familiar faces return when I need something fixed or replaced. -
Review 119 (2021-06-19 - Rating: 5)
Called then at 530 pm on Friday. Juan showed up at house 830 am Saturday. We have 2 hvac units. One upstairs needed charging. The one downstairs needed to be replaced. Its 98° outside. The crew was there first thing Monday replacing the unit and charging the other. Very quick and excellent work. -
Review 120 (2020-05-08 - Rating: 5)
Came out after hours and checked everything out then gave us multiple options to choose from. Never once did Tony seem like a salesman just an everyday guy that is trying get you up and running with A/C and in a price range thats affordable without cutting out service or warranty. Would recommend to anyone. I would give 25 stars is possibleThe David Family. -
Review 121 (2022-05-12 - Rating: 5)
Men have all been prompt and professional. Knowledgeable about all facets of HVAC. Installation was efficient and men were very concerned with keeping the house as they found it. Very good company to do your HVAC system. Would highly recommend. -
Review 122 (2020-08-22 - Rating: 5)
Great company! Hard Workers! I called them on a Sunday evening and they came out the next day! Also Extremely Polite! They have nothing but the best interests of the customer at Heart! 100% recommend these guys! -
Review 123 (2020-02-28 - Rating: 5)
After 4 visits from another heating and air company, and being without heat for a week, we called NSG. James diagnosed the problem immediately, checked out our entire system and did not charge us for adding more refrigerant. Their customer service is surperb! They treated us right. Highly recommend them!! -
Review 124 (2024-06-04 - Rating: 5)
I was greatly pleased with every aspect, and there is a continued support of their product and services that continues after the purchase and installation. -
Review 125 (2022-04-21 - Rating: 5)
Very professional service. Nick and his team are outstanding in every respect.Always on time, always responds to phone calls or emails.Highly recommend these folks as your go to for HVAC needs. -
Review 126 (2022-06-27 - Rating: 5)
Juan was right on tme. My AC went out in someof the hottest weather weve had in TX. I expected not to see anyone until later that evening. At 8:45 am, the NSG van pulls up, Juan gets out of the truck and in a few mins my AC was fixed! Juan was very polite and professional. Hes an asset to the company.Marilyn Carter, Burleson -
Review 127 (2021-08-22 - Rating: 5)
We had issues with our AC making loud noises and it quit working. Within an hour Juan was here and fixed it. They are fast, responsive and much cheaper than I expected. This will be our go to AC company from now on. 5 stars all the way. -
Review 128 (2024-07-18 - Rating: 5)
NSG was on time for our appointment, the technician was courteous and knowledgeable. overall, he was efficient and their pricing was more than fair. I highly recommend. -
Review 129 (2022-10-28 - Rating: 5)
James was great! We install the new UV light and filter system to improve our air quality for allergies, bacteria, viruses. Cant wait to experience the difference. -
Review 130 (2021-02-13 - Rating: 5)
Thankfully my heating emergency turned out to not be an emergency, but Juan was very reassuring and explained exactly what was going on with the system in light of the unusually cold weather and the incoming snow storm. He was out within a matter of hours of my call. Will definitely be using them again (although hopefully in less scary circumstances!) -
Review 131 (2021-07-02 - Rating: 4)
Condenser drain line was not flowing properly leading to water flowing into the secondary pan and drain. Technician was very professional, friendly and efficient and completed the repair in less than 10 minutes. My only complaint was the cost of service. They charged me $200 for a 10 minute job. I think that’s excessive. -
Review 132 (2022-01-18 - Rating: 5)
The staff were quick at getting a tech out to our business for a furnace issue; it was diagnosed quickly, part ordered, and everything returned to working order in just a couple of days. Thanks NSG! -
Review 133 (2022-06-20 - Rating: 5)
They came out today to perform A/C system maintenance. They were on time and very professional. Outstanding service! I would highly recommend NSG for any Heathing/AC needs! -
Review 134 (2023-05-10 - Rating: 5)
Found this company while browsing on our neighborhood next-door so glad I did they have very quick response are honest and resolved our issues the next day. We would recommend them to anyone needing AC service. -
Review 135 (2024-07-09 - Rating: 5)
1st class folks!Installed new my system, works even better than they said.Always honest,Did what was required and no extra.I wont use anyone else.Highly recommend! -
Review 136 (2021-08-09 - Rating: 5)
My AC unit decided to die on Saturday for an unknown reason. Called these guys early Monday morning and they were able to get out to me same day was an easy repair. Being in the middle of a Texas summer I appreciate they were able to get this done very quickly -
Review 137 (2022-11-11 - Rating: 5)
NSG employees arrived on time and performed their tasks quickly, efficiently, and courteously. Good experience...would highly recommend this company to everyone. -
Review 138 (2024-03-12 - Rating: 5)
Great team, very thorough, quick to respond, and honest! We will continue to use them exclusively while we live here in Fort Worth! -
Review 139 (2020-06-18 - Rating: 5)
This company is highly recommended. Weve replaced both our AC units using NSG. They have competitive rates and unmatched service. We now use them for all our AC needs! -
Review 140 (2024-07-31 - Rating: 5)
Always quick and great customer service. Juan took the time to explain everything that was going on. -
Review 141 (2021-06-13 - Rating: 5)
Juan showed up on time to diagnose problem with main house AC unit. He was professional and informative. He did an awesome job, repaired problem, and would follow up with estimate to comb out cooling fins damaged by hail storm. -
Review 142 (2022-07-10 - Rating: 5)
Juan was a very punctual, professional, knowledgeable and honest person. He definitely earned our trust. I would recommend their services -
Review 143 (2020-06-10 - Rating: 5)
Nick rebuilt my entire heating and a/c system several years ago and he did a wonderful job! Since then the folks that do the annual mtce. Are just as professional! -
Review 144 (2022-06-29 - Rating: 5)
I would like to Thank Nick and Juan for helping my mother get her heat back to working. They were very professional and took care of their customers. We are forever grateful.We will be back. -
Review 145 (2022-07-20 - Rating: 5)
He was pleasant, explained & suggested things for future care. Got the job fixed promptly & was great to deal with! Will definitely use him again! -
Review 146 (2024-07-01 - Rating: 5)
Scheduled maintenance. Juan is the best. I trust NSG and their services. -
Review 147 (2021-02-05 - Rating: 5)
Juan is very professional and easy to work with as I feel that he is keeping me informed. Thanks for the tip today as the last place wanted to charge me 800 for a service you can remediate at only 350. -
Review 148 (2020-05-13 - Rating: 5)
I had the pleasure of having Mr.Juan Vargas. This young man was punctual, professional and very thorough. NSG will definitely be my A/C company from now on. Thank you, Juan -
Review 149 (2020-07-12 - Rating: 5)
NSG Heating and Air rescued us today! Our A/C went out and Nick came over and fixed it on a Sunday without hesitation. I highly recommend NSG! -
Review 150 (2022-02-25 - Rating: 5)
Excellent costumer service! Professional and knowledgeable. Juan really cared about what was best for us and we were very impressed with our whole experience with NSG. -
Review 151 (2021-08-31 - Rating: 5)
After being stood up by another company, was pleasantly surprised. Very polite young man Christopher, great job. On time. Very professional in taking pride in his work. -
Review 152 (2022-05-31 - Rating: 5)
Juan was great. He came quick and fix our issue quick too. We will definitely use them again. -
Review 153 (2019-09-09 - Rating: 5)
After not having AC for the last couple weeks, we finally have some relief! Nick was able to fix our units!! Great service. Vast knowledge. Won’t go with anyone else! -
Review 154 (2020-06-29 - Rating: 5)
The previous owner of my home recommended NSG. So when the time came, I gave them a call. Theyre fast, reliable and knowledgeable. I highly recommend HSG Heating. -
Review 155 (2022-11-10 - Rating: 5)
Very good installers. They were aware of our needs. I would recommend them for all you ac needs. Juan was great was great . Was honest up front. -
Review 156 (2019-05-26 - Rating: 5)
Nick and his team went above and beyond to take care of us. They were responsive, professional and stand behind their work. Would definitely recommend. -
Review 157 (2020-08-15 - Rating: 5)
They came out 30 minutes after I called at 3:30pm on a 105 Friday afternoon. Super nice and professional. Liked them so much I signed up for their maintenance plan. -
Review 158 (2021-11-20 - Rating: 5)
Ive been using NSG for over 3 years and they have never failed to provide me with the very best service. They are very knowledgeable, professional and above all else...HONEST!!! They are SIMPLY THE BEST!!! -
Review 159 (2022-10-21 - Rating: 5)
James is the Best! Showed up on time and was extremely knowledgeable and honest. I would Highly recommend James and NSG Heating and Air Specialists to everyone, -
Review 160 (2021-06-14 - Rating: 5)
NGS Heating and Air always go above and beyond! My A/C unit was not cooling and Nick the owner had a tech out to my house in less than 20 mins. Awesome service as always!!! -
Review 161 (2020-02-04 - Rating: 5)
NSG specialist that showed up walked me through what he was doing and recommended helpful tips for my heating and air system. Professional service, highly recommend. -
Review 162 (2022-03-28 - Rating: 5)
Juan came over quickly and accessed the situation. Gave us lots of information and was willing to explain the issues and the options more than once. Great experience so far. -
Review 163 (2022-07-21 - Rating: 5)
I bought my unit from this company about three years ago. Suddenly quit cooling, I called NSG and they were here within an hour. It was a small fix and now it’s working!! -
Review 164 (2021-08-29 - Rating: 5)
They did a great job and are easy to work with. The service tech was very professional and explained everything along the way. Would definitely recommend! -
Review 165 (2021-07-03 - Rating: 5)
Nick, Maria, Juan and the gang always provide 5 star service, never try to sell you on anything you dont need, Id never call anyone else for my HVAC needs. -
Review 166 (2024-05-07 - Rating: 5)
Xavier and Kobe are absolutely amazing. Professional, courteous, and efficient work. -
Review 167 (2024-06-09 - Rating: 5)
So fast and kind. Will definitely use them again. 10/10 recommend. -
Review 168 (2019-01-04 - Rating: 5)
NSG heating & air is a GREAT company with rapid response times and great customer service. I would highly recommend them to any and all family and friends. -
Review 169 (2022-07-19 - Rating: 5)
I would recommend NSG anytime. Theyre fast, efficient, and clean! We are excited to begin using our new A.C.. -
Review 170 (2023-06-13 - Rating: 5)
The new Armstrong HVAC is cooling great. Everyone at NSG answered all my questions and we very knowledgeable. -
Review 171 (2021-02-18 - Rating: 5)
Great guys, very trustworthy. came out in the snow and ice to fix my heater. very responsive and accommodating. highly recommend. -
Review 172 (2020-07-25 - Rating: 5)
NSG has always been a First Class company.They really do care about getting the job done right and in a timely manner. -
Review 173 (2020-05-19 - Rating: 5)
I had a great experience with NSG. They were fast, on time and honest with me about my HVAC issues. -
Review 174 (2024-04-23 - Rating: 5)
Great service, on time. technician very informative. Happy with my install!!! -
Review 175 (2022-07-14 - Rating: 5)
Respond promptly and worked hard at the job during very hot temps. Working in the attic was very hot. They did good work. The price seemed fair. -
Review 176 (2024-06-10 - Rating: 5)
Outstanding and timely service. I will DEFINITELY be using them again. -
Review 177 (2021-08-17 - Rating: 5)
Chris came out and was very friendly, knowledgeable, and efficient. I cannot say enough good things about this company. They are truly great! -
Review 178 (2020-12-23 - Rating: 5)
Juan was very professional and knowledgeable. Quickly explained and fixed the problem. Heat system is back to normal. Thank you for the prompt response and great service. -
Review 179 (2022-06-09 - Rating: 5)
I would highly recommend using NSG for all your heating and cooling needs. They are a family based company and they treat their customers like family. -
Review 180 (2020-09-08 - Rating: 5)
Showed up right on time. Did a great job at a very fair price. I will defiantly call them again if I need anything else. -
Review 181 (2021-06-08 - Rating: 5)
I called NSG Heating and Air this morning and told them about the issues with my air conditioner and they drove to Glen Rose, an hour south of Ft.Worth, to fix my system and were here same day before Lunch. Thank you! -
Review 182 (2021-04-26 - Rating: 5)
Love this company. Always professional and always on time. Juan even showed up early for the appointment. Wonderful service. -
Review 183 (2021-06-08 - Rating: 5)
Juan was so nice and helpful! First time using NSG and very happy we chose them! -
Review 184 (2019-06-11 - Rating: 5)
Nick was very nice, polite, informative, and honest. I have no reason to recommend anyone else for A/C repair needs now. -
Review 185 (2024-07-11 - Rating: 5)
Juan was very professional, and took time to talk with my mother. -
Review 186 (2022-06-25 - Rating: 5)
James was professional and explained the needed repairs and other possible costs. Would definitely call them out again. -
Review 187 (2021-05-05 - Rating: 5)
Used Nick and his team on several occasions.Outstanding work and customer service !Would highly recommend NSG !!! -
Review 188 (2022-07-20 - Rating: 5)
Amazing. So fast. And Juan was extremely friendly. My only regret is not calling earlier! -
Review 189 (2021-02-13 - Rating: 5)
Juan Vargas was very professional and extremely nice. We will definitely use this company again. -
Review 190 (2024-12-11 - Rating: 5)
BEST SERVICE IN TOWN!!!! I RECOMMEND!!!!! -
Review 191 (2022-08-11 - Rating: 5)
These guys have done complete jobs for me in a rent house ,repair jobs all the above very good ,clean work, youll only be disapointed if you dont call them -
Review 192 (2020-10-26 - Rating: 5)
We went to turn on the furnace this weekend and nothing happened! I contacted them via their website,nsgair.com. they came out, changed the thermostat and now I have heat!!! -
Review 193 (2019-07-29 - Rating: 5)
They answered their phone and were here in a timely manner even on a Saturday emergency. They had the parts on hand and the repair was done quickly. -
Review 194 (2024-04-25 - Rating: 5)
Faith at the office is so helpful and the guys got the job done quickly! -
Review 195 (2019-07-16 - Rating: 5)
NSG Heating has been great to work with. Nick and his team are passionate about what they do! -
Review 196 (2021-06-17 - Rating: 5)
Not yet, but we very will likely use them when we buy and air conditioner or have more maintenance on our unit. They are certainly welcome in our house any time. -
Review 197 (2022-07-24 - Rating: 5)
Nick at NSG responded quickly and took care of our system replacement immediately! -
Review 198 (2024-06-09 - Rating: 5)
Very Good Company thar cares about their customer base! -
Review 199 (2022-04-14 - Rating: 5)
They have the absolute best service I have ever gotten! NSG went above and beyond to get my house cool again.