Ken-Air Indoor Air Quality, Inc.
Located in Houston,
Address: , , ,
Phone: +1 866-382-4487
Rating: 4.7
Categories
- HVAC contractor
- Air conditioning repair service
- Service establishment
- Heating contractor
- Air conditioning contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2023-04-23 - Rating: 5)
Very professional and responsive. My old system went out on a Tuesday, Jason came out to give me a replacement bid the same day (less than the competition) and his technicians replaced my system on Thursday. They were very professional and worked quickly, obviously well-trained. Buying a new HVAC system is a financially painful prospect these days, but Ken-Air made the process a lot better than it could have been. The new system works great so far. I highly recommend Ken-Air. -
Review 2 (2019-06-04 - Rating: 5)
Ken-Air has always treated me and my clients extremely well! They are timely, professional, and reasonable priced. I have used them for both residential and commercial applications, and they have always been excellent! Thank you! -
Review 3 (2020-04-24 - Rating: 5)
We came home on a Thursday, from a two week trip out of the country, in August, to an inside temperature of 91 degrees. We called Ken-Air and they were at our house within an hour. Although we werent happy they had to order the part (not their fault) they got it to us on Tuesday morning, fixed the unit, refilled our freon, and now our home is cooling to something more comfortable. I called to two other local companies and they were both more expensive.Our original call out & repair technicians were both friendly, courteous, and no messes were left.UPDATE:April 2020, eight months since original review -Once again, these guys get five stars. Our home is less than three years old as is the unit. We are having part of the same issue as before (control panel seems to be going out - never, ever buy a Trane!) We came home from going out of town for a family emergency to an 82 degree house and rising humidity. Although they didnt have a late evening technician to come out, there were here promptly at 8:30 AM and got us fixed up by 9 for just the call-out fee. We are in touch with the manufacturer of our unit but couldnt have made it both times with out the great care by Ken-Air. -
Review 4 (2019-04-13 - Rating: 5)
Most honest , reliable , and down right caring people in the AC. Business , I bought my home 3 years ago , signed up with their warranty ( already paid for its self ) and have them do my biannual inspections / cleaning , and I couldn’t be any happier with a business. Rhianna is always so caring and helpful when I call her , the techs are always professional and do a great job !! I highly recommend Ken-air ! -
Review 5 (2021-05-15 - Rating: 5)
Im no ones sister, neighbor or aunt at Ken-Air; just a happy customer! Ken-Air installed the HVAC system in our new home 3 years ago. Since then weve used the company for regular maintenance, as well as installing a soft start on the AC. Once, we were having cooling issues and called for advice; it was a Saturday! The tech was headed over to help about the time we discovered the breaker was off. Finding a good, reputable and responsive contractor is a challenge these days-call Ken-Air and problem solved! -
Review 6 (2021-04-20 - Rating: 5)
We’ve been using Ken Air Indoor Air Quality for many years. They are always honest, dependable, and affordable. Their superior service is hard to beat. 5 star treatment every time. Thank you Ken Air Team! -
Review 7 (2020-08-11 - Rating: 5)
Had to call Ken-air on a Saturday because the outside fan quit running. They sent a tech out to look at what was wrong. He was there within 45 minutes. He made the determination that the fan motor was bad. Ken-air got the replacement motor and advised us it was still under warranty. They did a great job and did it quickly.That is a big plus when it’s 100F outside. -
Review 8 (2024-01-29 - Rating: 5)
Three gentlemen with Ken-Air installed a complete HVAC system at my home on 1/26/24, they did a great job. -
Review 9 (2020-06-04 - Rating: 5)
Ken-Air is top notch. They have consistently worked on both our homes here in the area and have never let us down. They a committed to customer service and follow. Theyve even got us out of a pickle with vacation renters coming in and us noticing the AC was not right. -
Review 10 (2021-12-14 - Rating: 5)
I installed a 12000 btu mini split at our 1st level of our beach house. I needed to have a breaker installed and the system charged. I called and spoke with SueAnn who was very friendly and professional. I explained what i needed done and within 5 minutes she called back with a quote.This was on Monday. Tuesday got a call from Graf and he said they would be done in a couple hours. Later that morning Graf called when he was finished, said all works fine and that he also reset the copper lines to clean up the connection, which I didnt ask him to do, and attached the drain hose to the back wall. Again, something extra that was not requested. This is what creates and keeps a customer. Its the little things that you do just to help out without the need to even ask.These guys are awesome and i hope this review finds more customers.Thanks for a great job Ken-Air! -
Review 11 (2021-08-03 - Rating: 5)
Ken-Air is the BEST. I have used them on commercial projects and my own personal home. They always excel and show how amazing their team and services are! I recommend you give them a call today. -
Review 12 (2022-09-20 - Rating: 5)
Fabulous experience. Received quote in May. I was very slow about responding but Jason still honored May quote in September. Called Friday to schedule, installed system Tuesday. Eli, Matt and Arnold were right on time. Had AC portion up and running/ cooling before they left for lunch. Once back, furnace install complete and tested. Outside inside clean. Good to go by 2:30 pm. Thank you👍 You guys rock! -
Review 13 (2022-11-08 - Rating: 5)
Ken-Air has always taken great care of me. Employees are polite and helpful and never try add extra charges. I highly recommend their services. -
Review 14 (2020-07-17 - Rating: 5)
Our air conditioner was replaced efficiently and with no headaches. We hardly knew the techs were here. The new AC is very quiet and great keeping the house temp. very consistent. -
Review 15 (2022-03-02 - Rating: 5)
Ever so Grateful using Ken-Air! Very responsive in getting the job done. Employees are courteous and professional. Very happy with my results! -
Review 16 (2019-05-30 - Rating: 5)
We have used Ken-Air for over 12 years. They are always fast, on time and charge a fair rate. Thank you Ken-Air! -
Review 17 (2023-10-30 - Rating: 5)
The technicians (Kyle, Kaden, Kenneth) are very courteous, knowledgeable, and punctual. -
Review 18 (2021-05-03 - Rating: 5)
Arnold & Matt were great! They arrived early, installed a new unit, took away all the trash, answered all our questions, polite and nice to work with -
Review 19 (2018-04-09 - Rating: 5)
They take care of all our air conditioning problems. Used them for years and will continue to do so. We also use their air condition and humidity controlled storage units. They are a bunch of friendly people. -
Review 20 (2020-08-29 - Rating: 5)
We’ve used Ken-Air for 26 years. Great reliable company. -
Review 21 (2018-10-12 - Rating: 5)
I was very impressed with them. They arrived on time and took care of my problem quickly. Highly recommend! -
Review 22 (2019-04-04 - Rating: 5)
I needed a new A/C, Ken-Air was easy to work with and made the process easy. -
Review 23 (2020-09-04 - Rating: 5)
I needed someone to evaluate my system and signed up for maintenance. Professional service -
Review 24 (2020-09-18 - Rating: 5)
Very professional. Knowledgeable and friendlyWould recommend 100% -
Review 25 (2020-07-01 - Rating: 5)
This company and their employees continue to exceed expectationsThanks -
Review 26 (2019-06-26 - Rating: 5)
Quality company, reliable service! -
Review 27 (2020-08-13 - Rating: 5)
Excellent service- professional and courteous