Fox Air and Heat Inc

Located in Houston, Texas

Address: 16019 Co Rd 221, Forney, TX 75126, United States

Phone: +1 469-402-5195

Rating: 4.9

Services

Online estimates
On-site services
Repair services

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Latest AC Repair Services in Houston

Comments

Review 1 (2024-05-31 - Rating: 5)
Fox Air has superb service. Richard is very knowledgeable and service oriented. He was able to repair my unit the same day and the house is cooling. Thank you Richard for always being dependable and helpful.

Review 2 (2024-06-16 - Rating: 5)
I’ve been using fox air and heat for about 3 years and they always do great work. This most recent time I needed help with my HVAC system, Richard was on site within 30 minutes of my call! He was quick to explain exactly what was going on with my HVAC unit, and he explained everything in a way that I (someone with no knowledge of how this stuff works) could understand. I feel confident that my issue is fixed and I know how to maintain the unit moving forward. 5/5 stars!

Review 3 (2024-01-18 - Rating: 5)
During a cold snap when our heater died late at night when most companies were so busy that they refused to help, Richard called my husband back right away, and walked him through several troubleshooting steps in an attempt to get it running.Though we eventually went with a different company who was able to send out a person right away once it was determined that the issue was beyond our capabilities due to a faulty part, we still highly recommend Fox Air, and will be using them in the future for routine maintenance.

Review 4 (2024-06-14 - Rating: 5)
Richard at Fox Air came out to our house in Travis Ranch in Forney TX and got us up and running quickly. He gave us options, an upfront price, and had the parts on the truck to make the repairs while he was there. Wont be using anyone else from now on.

Review 5 (2024-06-06 - Rating: 5)
Had new duct work done in our attic to help with a faulty original design of poor airflow. Also added a new thermostat with extra sensor and dampers on vents. It instantly changed our upstairs environment. Great quality work !

Review 6 (2024-01-01 - Rating: 5)
Richard was very helpful and informative on what was the issue with my house heater . He did not try to sell me anything nor try to take advantage of me in which I do not know that much about heating units. Thank you Richard for fixing our heater house is very warm now which makes my family super happy with the cold breeze we have been getting lately . Will definitely recommend to others and will definitely use again especially in the summer if we come across AC problems thank you again

Review 7 (2024-07-27 - Rating: 5)
Jay and G came by to replace an outside unit. They did an incredible job. They worked until every issue was solved and made sure to clean up after themselves. Highly recommend Fox.

Review 8 (2024-05-31 - Rating: 5)
Richard and the Fox Air and Heat crew came out quickly and thoroughly addressed our issue. They made follow-ups as well to ensure our needs were still being met.

Review 9 (2024-06-05 - Rating: 5)
Jay and G were very helpful, solved our issue of airflow and answered all questions we had even about other stuff in the attic , they were very quick and efficient and cool people . Highly recommend them!

Review 10 (2021-06-06 - Rating: 5)
When our old unit went out, we called Richard at Fox Air to come and see what he could do. He sat with us and went over all our options in detail. The installation went smooth. Richard is prompt in notifying us when our annual service is due. He is a very diligent worker, and most respectful in his dealings with us. We are very happy with our unit and the service that Richard provides. We would highly recommend Richard and Fox Air for any a/c or heating needs.

Review 11 (2021-06-07 - Rating: 5)
My family would recommend FOX Air to anyone. The owner, Richard, oversaw the installation of two new units in our home. He and his staff were thorough and professional every step of the way. We also needed upgraded thermostats and duct reworking. It was a massive undertaking but they got it all done in a timely manner. We are so happy with our new system and are enjoying the benefits of the energy efficiency.

Review 12 (2024-07-03 - Rating: 5)
Just had a new AC unit installed! They are amazing. They worked for 3 days in 100 degree temps. They never complained. Very happy with this company!

Review 13 (2021-06-08 - Rating: 5)
Richard is both honest and professional in servicing your A/C unit. He explains the issue(s) and gives the best option(s) towards servicing your A/C. He understands affordability and gives his best pricing repair work possible. He is my go to person when I have any heating or air conditioning questions or issues.He will do his best to fit you in his schedule even in the busiest of his working days and hours. Especially through those hot summer months. I highly recommend his services.

Review 14 (2023-07-19 - Rating: 5)
Very reliable, helped me with my old unit a couple of times and when I had issues. Then got a whole new unit which he installed and had that for almost three years and a part went out, he came out next day and replaced it no problem. I will always use Fox and Air and Heat.

Review 15 (2021-06-08 - Rating: 5)
My experiences with Fox Air over the past 10 years have been consistently positive! Richard always keeps us informed of his scheduling and fulfills the expectations he sets. I recommend Fox Air to anyone seeking trustworthy and competent HVAC services for residential or commercial applications. Outstanding!

Review 16 (2020-11-27 - Rating: 5)
Richard is honest and trustworthy! I was told my a/c unit was completely dead but he brought it back to life! I recommend Richard & Fox Air & Heat!Annual maintenance contract helps us keep everything tuned up and Richard even found a loose exhaust vent and fixed it! Thanks for keeping us safe!

Review 17 (2021-08-08 - Rating: 5)
Our AC went out around 11PM on Saturday night. I started making calls and sending out requests around 6:30AM Sunday morning. Richard was on of the few who responded quickly with upfront pricing. He was at my house at 9AM Sunday so my husband, toddler and I didn’t have to suffer through the heat of the day. What I appreciated most was how thoroughly he explained why my AC was not working, what needed to be fixed, and what the long term plan would be. My system is old, so it’s not a surprise that it’s giving up. He didn’t try to upsell us or push a new system on us, he just gave us the facts and helped us plan for the future. He’s going to write us a estimate so we have an idea what we need to save for. I was nervous about being taken advantage of, but Richard is the real deal. I would recommend him to anyone I know!

Review 18 (2023-02-09 - Rating: 5)
Our home needed service after the winter storm on a late Sunday night. We contacted multiple businesses but Richard was the only one to respond and show up. Gave upfront pricing and 5 star service, would be the only company I recommend for anyone’s air or heating issues.

Review 19 (2024-06-10 - Rating: 5)
Jay was friendly and professional, and had our unit up and running in less than an hour! We have used Fox Air & Heat for years!Kathy Donnelly & Jeff Gern

Review 20 (2024-06-22 - Rating: 5)
Jay and G did amazing job fixing my AC. They were extremely professional and took the time to explain everything in detail and do the job right.

Review 21 (2021-06-15 - Rating: 5)
One of the best companies arround. Richard returned phone call very promptly and made me fill like i was the only customer that mattered, even though i know he was very busy. When he arrived Richard did the work and made sure it was 100% before he left. I will always use fox for all my heat and air needs. Richard installed my ac 8 years ago and still remembered who we were so not just a number. I can not say enough about how great i hold Richard and Fox ac for all he does. Thank you!.

Review 22 (2021-08-08 - Rating: 5)
On Saturday night our AC went out, I called him Sunday morning, and within 2 hrs Richard was onsite diagnosing the issue. He told us what the cheapest option was, explained why he recommended some improvements, to help get more life from an old unit, and then drafted up an invoice for what he’d recommend we replace our system with.I like Richard’s approach to helping us. He explained the problem and what caused it, he then told us what he could do to fix the problem and improve our system to have it working optimally for as long as we can. And then he let is make the decision. He had the parts in stock and had the AC working before he left.

Review 23 (2021-06-09 - Rating: 5)
I work as a Project Manager for a Dallas-based commercial general contractor and deal with all kinds of HVAC companies on a regular basis. I chose to use Fox Air & Heat on my home because Richard consistently outperforms my expectations, even outperforming his own commitments to each project. We began using Richard several years ago for periodic maintenance on our previous residence. When it came time to change out the equipment we turned to Richard (but, I also got pricing from other similar companies). The 2 commercial companies were way too expensive. The 2 residential companies were 20-30% more expensive than Richard’s estimate. So, because of price we chose Fox Air & Heat - I was skeptical, thinking he can maintain a system but wouldn’t be able to install the new system in a VERY tight closet and the outside unit required upsizing. I was shocked and quickly proven wrong! Not only did he perform the changeout quickly (1-day) cleanly and efficiently. We had just installed wood floors and he took special precaution to not damage anything! Again, the location was very closed in and difficult.Then we moved and the second home we bought used, and the equipment was ready to replace immediately. ALSO, the ductwork had to be replaced throughout. The ducts had deteriorated to a point where they were not efficient. We had 2 separate systems (upstairs/downstairs) and replaced the 2 systems with a single Variable Volume system using a 5-ton condensing unit outside and a single gas-fired furnace in the attic. These systems are very tricky to install and program - but in the end they are far more efficient than conventional systems. Richard designed the system himself and installed with the help of one other person, taking only 2 days to replace all ductwork, equipment and thermostats throughout the home. After this was all done I had the comfort of knowing we had a completely new system with fresh clean ductwork throughout the home. He also installed an in-line ultraviolet air filter to ensure we are breathing clean air! This gives us great comfort in this post-COVID environment.I can’t say enough about Richard - the man is a UNICORN. He knows all there is to know about HVAC maintenance, repair, installations, equipment, air quality, and temperature controls….and he’s honest, professional, high quality and competitively priced!!! We couldn’t be happier.

Review 24 (2021-06-07 - Rating: 5)
We we’re starting to have cooling problems with our AC and wanted to address it before the summer set in. We called Richard and he took care of us. His schedule was full but he was able to squeeze us in. Once again we’re happy customers. Thanks Richard for providing awesome service as usual.

Review 25 (2024-03-15 - Rating: 5)
This was probably my best experience with any tech from any field, not only did he take the time to show me the problem but walked me through several options on the best resolution to resolve the issues. Safe to say FOX has my business!⭐️⭐️⭐️⭐️⭐️

Review 26 (2024-05-29 - Rating: 5)
Jay and G really helped me out after the storm. No one else could get out here, they were honest and helped me out even though I have an odd unit. Incredible people.

Review 27 (2023-10-03 - Rating: 5)
I am extremely impressed with the service Richard provided to us. He was very thorough in his assessment and I felt like my home was being handled by a true professional and knowledgeable company. Thank you.

Review 28 (2021-06-07 - Rating: 5)
The ONLY hvac company we will use! Longtime customers. Professional, reasonable and considerate. Richard isn’t just trying to sell you stuff you don’t need. Listens and gives viable options. Can’t say enough good things about Fox Air!

Review 29 (2020-11-30 - Rating: 5)
Excellent service. They were able to send someone out to repair our broken heating system on the same day we called. They sent a text to let us know they were on the way. The service man was very polite and repaired the unit quickly. He was also clear with his summary of the problem and what to look for.

Review 30 (2024-10-24 - Rating: 5)
The customer service was great and the service was fast and reasonable. thank you guys so much the heat was outrageous the past 2 days

Review 31 (2021-08-03 - Rating: 5)
My wife and moved to Texas this past weekend. We have a house and a barndominium. We had movers coming in this past Monday, so we wanted to stay in the semi furnished barndominium so the movers wouldnt disturb our pets, we were disappointed to find the AC wasnt working however. Richard (the owner) came out on Sunday and addressed the issue for us. It was a minor problem with a pump on the condensation tray, and so he re-plumbed it so it was gravity fed instead of a mechanical pump that could fail periodically. He was truly a pleasure to meet and he only fixed what needed to be fixing. We are going to be using him going forward. Thanks Richard!

Review 32 (2019-01-31 - Rating: 5)
Tyler and his team did the most exceptional and conscientious work!! They installed my new Lennox heat pump with only the best materials and consulted with me every step of the way. They engineered the install in such a way as to afford LOTS of extra attic space for storage, meticulously checked and sealed every possible joint and seam, and paid incredible attention to every detail. They even cleaned up so good after the job was done (especially in the attic), you couldn’t tell such a major construction-type job ever occurred on my property. Fox Heat and Air gave me the best price (by far!) and happily guaranteed their work. Fox Heat and Air is a refreshingly conscientious and honest broker. I flat-out couldn’t recommend them more highly!

Review 33 (2021-06-07 - Rating: 5)
I had a great experience with Fox Air. Richard and Jay were honest, and explained everything wrong with my AC system.It was a simple fix and was not expensive. I would highly recommend them for any future work.

Review 34 (2021-12-21 - Rating: 5)
Was having trouble with our Ecobee 3 lite thermostat settings for the Heat pump and Gas furnace to run proper, called and was walked through setting up proper settings and believe me it works fine since. I believe all small business need to have the quality of response Fox Air & Heat showed me. Thanks again Richard.

Review 35 (2020-02-01 - Rating: 5)
Richard was very professional and instead of him charging a rediculous amount of money like other people would have, he found a solution for a reasonable price. I would definitely recommend Fox Air and Heat if you are looking for quality work and reasonable pricing.

Review 36 (2020-07-13 - Rating: 5)
I have used Fox several times for various residences. He is always, prompt, thorough, honest and fair. Problems are quickly and correctly diagnosed. The prices are very competitive. I would highly recommend this company!

Review 37 (2020-10-30 - Rating: 5)
AWESOME is the best word I can use. I have been out of town the 2 times his services were needed. My daughter was home to grant access. Mr. Fox was EXTREMELY professional and polite. I feel VERY BLESSED to have him for the repairs weve needed and may need again in the future. Len H.

Review 38 (2017-06-22 - Rating: 5)
Richard a true a/c tech crossed his Ts & dotted his is, did his research and found the real problem with my a/c system. I will definitely recommend this a/c company if he is on the job. Thank you for your honesty, professionalism, and that extra initiative in your part. Great job

Review 39 (2021-08-16 - Rating: 5)
I’m very pleased with service provided and Richard also educated me; like I was in training.I like that you can track them to see how far they are from you (distance and minutes) and it’s accurate! Great company and will definitely get my service from here on out..

Review 40 (2022-05-04 - Rating: 5)
Jay was very professional and knowledgeable about the repair. He also showed courtesy with my situation. Great job from y’all and I will recommend your company to everyone.

Review 41 (2020-05-06 - Rating: 5)
Our a/c quit working on a Sunday afternoon! Richard arrived quickly and had us back up and running in no time. We highly recommend!

Review 42 (2024-06-28 - Rating: 5)
Mr. Fox is an expert in his field and provides stellar customer service. Thank you for your prompt help in our hour of need!

Review 43 (2021-12-28 - Rating: 5)
Richard is a rare find in this business. An HVAC company with integrity took me forever to find and now that I have I will not use anyone else!

Review 44 (2017-04-29 - Rating: 5)
Typically a honest contractor is an oxymoron, but not this guy. This is the real deal. Honest, fair, quality work and no BS. Isnt the cheapest but is the best by a long shot. You wont be disappointed.

Review 45 (2020-03-02 - Rating: 5)
It was late when he arrived, but he went step by step, check out every inch of the unit until he found the problem would not stop until it was fix. My unit is old but was fixable and I thank God and Mr Fox.

Review 46 (2024-02-20 - Rating: 5)
Quick response time and extremely profesional! He always makes it a point to be thorough with his work!

Review 47 (2019-10-09 - Rating: 5)
Got my AC up and running in a matter of minutes. Richard was very friendly and professional. Highly recommend!!

Review 48 (2021-06-09 - Rating: 5)
We love this company. They been taking of our HVAC for years. They are courteous and care about their customers.

Review 49 (2021-06-23 - Rating: 5)
Year after year addressing our needs for over a decade. Best of the best is our assessment.RespectfullyD. Alvarez CLSSMBB