Cool It Down Air Conditioning & Heating
Located in Houston, Texas
Address: 22136 Westheimer Pkwy, Katy, TX 77450, United States
Phone: +1 832-450-2076
Rating: 5
Services
- On-site services
- Repair services
Categories
- HVAC contractor
- Heating contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-07 - Rating: 5)
LAX arrived promptly at the scheduled appointment time and conducted himself with the utmost professionalism. They demonstrated an impressive depth of knowledge in the HVAC field, thoroughly explaining the issues and addressing concerns with clarity. Whether you’re experiencing difficulties with your air conditioning system or transitioning to heating mode, I would highly recommend their services for anyone in need of expert assistance. -
Review 2 (2024-10-26 - Rating: 5)
LazYou made our AC Emergency smooth and relaxedYou are professional , your timely response so appreciated !You cut no corners and follow code / we didn’t have to askThis company does it rightSo impressive !With this company it was smooth and easy from the initial call !Thank you so much!ODonnells -
Review 3 (2024-04-26 - Rating: 5)
Laz was very courteous and professional. He called to let me know he was on his way, was on time, explained everything in detail that was to be performed, and finished up with the A/C tuneup quickly. He told me all the issues he found and wasn’t pushy at all trying to sell me anything. Excellent service and I highly recommend! -
Review 4 (2024-06-03 - Rating: 5)
This vendor service was complimentary through Centerpoint. The technician, Laz, was a very courteous and professional young man. He explained his findings and put no pressure on me for further action. I appreciated his helpful tips. Excellent job! -
Review 5 (2024-06-27 - Rating: 5)
They arrived in a timely manner. After serving my units they told me their findings. I was very pleased with how professional and knowledgeable they both were. They respected my home. We really enjoyed working with them. -
Review 6 (2024-10-04 - Rating: 5)
Very thorough, efficient and explained everything he was doing. Will definitely use them again -
Review 7 (2024-03-16 - Rating: 5)
Our energy company paid for A/C diagnostic and so glad Cool It Down came out to see us! Laz and his associate were efficient, respectful and knowledgeable. Definitely recommend Cool It Down! -
Review 8 (2024-03-31 - Rating: 5)
Laz and co. did an amazing job with replacing my entire HVAC system recently. For a while my previous system wasn’t cooling as much and while i felt like something was wrong, a previous HVAC company i contacted to inspect my system assured me everything was working fine. I ignored my gut and let things be. I received a free AC tune up service provided by my energy provider and they contracted cool-it-down to perform the inspection. I mentioned to Laz when he stopped by to perform the inspection of my concerns and after performing his inspection, my concerns were validated. My refrigerant levels were extremely low and most likely have been for quite some time. He provided some options for me to consider, from adding more refrigerant to the system as a temporary fix to replacing the system. I decided to replace the system as it was already old and with the upcoming summer, i want to be 100% prepared for the worst heat. Laz discussed options with me for the system and financing and was able to get a new system in the very next day. They tested the system after the install and during a follow up a week later. Now my system is delivering ice-cold air and i couldn’t be happier. Very easy company to work with, no sales pressure and took all of my concerns and questions seriously. I’ve even noticed my electricity usage dropping dramatically! Highly recommended -
Review 9 (2023-08-03 - Rating: 5)
Laz was very prompt, professional, and clear. He ensured I knew exactly what all he seen and whether or not it impacts my system. He gave me options for things to watch for in the future.Excellent Service provided -
Review 10 (2024-08-08 - Rating: 5)
Laz quickly confirmed leak in condensate line and glued PVC joints that previous contractor left unglued. -
Review 11 (2023-11-19 - Rating: 5)
Efficient. Competent. Respectful of the property. Exceptionally helpful. The technician, Laz, is simply stellar when it comes to customer service. I will be switching my HVAC maintenance to Cool It Down because of him. He is an employer’s perfect employee. -
Review 12 (2023-04-02 - Rating: 5)
My AC stopped working on a Saturday morning. Called and scheduled a Monday morning appointment but a tech was nearby and stopped shortly after my initial call. He was fantastic and got me up and running again in no time. To have such a short turn around and fantastic service on a Saturday is not a standard most companies can meet. Have used Cool It Down several times and will never go anywhere else! -
Review 13 (2023-06-12 - Rating: 5)
Cool It Down came out to my home for a free A/C inspection compliments of my energy provider. Laz showed up fairly early in the timeframe I was scheduled and was very polite and professional. Suggested we needed freon to obtain optimal, energy efficient use of our system. My house has been so much cooler and he provided tips for keeping the house cool. Laz took his time making sure everything was good before leaving. Would recommend this company. -
Review 14 (2023-05-30 - Rating: 5)
Showed up on time. Very thorough with my ac check up. Explained everything in detail and gave very fair pricing. The technician (Laz) was very knowledgeable and friendly. Will definitely use in the future for all A/C needs! -
Review 15 (2023-07-19 - Rating: 5)
Laz and his co-workers did a great job on my AC. Didn’t cut any corners and made sure everything was working as it should before they left. Also followed up after the job was done and answered all the additional questions. Good job! -
Review 16 (2022-10-26 - Rating: 5)
Laz is a real professional. Courteous, knowledgeable, and explained terms and kept things simple. There was no upselling push. 10/10 would recommend and will use their services in the future. -
Review 17 (2021-03-30 - Rating: 5)
This is my second time working with this company and they come highly recommended. Laz is thorough, professional, prompt, and honest. The pricing is fair but the customer service stands out as well as a swift worker. We were cooling off in no time. -
Review 18 (2021-06-14 - Rating: 5)
Cool It Down responded same-day to my call.Laz was on time, super professional and didn’t waste time. He communicated the problem clearly and with video so I could understand what the repair entailed.I appreciated that! Definitely will call them again! -
Review 19 (2023-07-06 - Rating: 5)
Laz was fantastic for an AC tune up. Great communication beforehand about when to expect him, great communication of things on site.Would use again! -
Review 20 (2022-10-31 - Rating: 5)
My husband and I needed our furnace repaired. Lazard provided us with a very detailed estimate and explained exactly what he would have to repair to have our furnace up and running. The price was more than fair, and the professionalism spoke volumes about this Company. I am pleased with the services that were provided. -
Review 21 (2021-12-03 - Rating: 5)
Laz was the best!!! He went over and above when helping us. This was the first company I came across that wasn’t about taking our money and was concerned about getting our home cool. Insurance was a joke and was taking us around the work to help us..I even called them at about 8:54. He called right back and walked us through everything. I definitely recommend this company if your really trying to get the right work done and a company that cares. I Love forward to using them again if need be.Thank you all so much and I pray that you continue to be a blessing to other and that your company be increased and overflowing with blessings. -
Review 22 (2023-06-01 - Rating: 4)
The gentleman that came out, Laz Dominique was very professional and on-time. He installed my ac filters and offered suggestions on things I could do to improve efficiency -
Review 23 (2019-08-28 - Rating: 5)
Cool it down are beyond excellent. Knowledgeable and professionalism- I can’t say enough. They arrived on-time for the day we were scheduled. They gave me options and explained everything to us. I would recommend cool it down because their work is outstanding. -
Review 24 (2021-08-26 - Rating: 5)
Jose, is great all day any day. He as worked on our unit for years now. It was a no brainer to call him out to fix my mother-in-laws unit. He showed up on time. He did an excellent job. -
Review 25 (2021-09-20 - Rating: 5)
Laz and his partner did a fantastic job! Very professional, friendly, and down to earth. On time and work done quickly and thoroughly. -
Review 26 (2022-09-08 - Rating: 5)
Mr. Laz and Pascal came in to give me a health check on my unit. They were very kind and professional. I look forward to doing business with them in the future. -
Review 27 (2022-04-22 - Rating: 5)
Great service and professional. My service technician Laz Dominique was professional, answered all my questions and advised of things I need to monitor. I’ll definitely call Cool It Down the next time my system fails. -
Review 28 (2020-07-14 - Rating: 5)
Laz was very professional and attentive to our questions. He and his crew went above and beyond to get us going. Laz stopped by the next day to check that everything was running well. -
Review 29 (2023-05-19 - Rating: 5)
Laz was very helpful in explaining the system and providing recommendations. Great company and great people! -
Review 30 (2020-06-28 - Rating: 5)
A/c unit started making a power surge sound called/email cool it down approx. 630p Saturday & they immediately responded.Sent a tech out Sunday around 11am tested all mechanical in/out put. Had the part that was needed & waited to make sure problem was solved.Great customer service & bedside manner! -
Review 31 (2023-06-07 - Rating: 5)
The technician seemed knowledgeable and responsive. He immediately noticed a water drip outside and ultimately suggested a cleanout, which cost $250, but seemed necessary. -
Review 32 (2020-06-17 - Rating: 5)
Laz was professional, informative, and courteous, and did a good job in getting our AC running at a much better level than it was before. -
Review 33 (2022-06-30 - Rating: 5)
Laz was professional and recommended the things that needs to be taken care of without being pushy. Would definitely recommend to others. -
Review 34 (2019-12-23 - Rating: 5)
This company is awesome. He was very helpful and explained everything to me. Laz was a great amount of help. -
Review 35 (2021-05-11 - Rating: 5)
Laz was great! He is very detailed and will thoroughly explain what is going on with your system. Very honest! -
Review 36 (2024-12-11 - Rating: 5)
Very good and prompt service. -
Review 37 (2019-10-04 - Rating: 5)
We were very pleased with our service. Laz was professional, knowledgeable, courteous and friendly. -
Review 38 (2022-09-10 - Rating: 5)
Great job. 3rd time using you and always been happy with service. Great guy, very professional. Thank you very much! -
Review 39 (2019-09-25 - Rating: 5)
Top notch service and price. This company kept us cool in our time of need from the summer Texas heat. We would recommend them any time. -
Review 40 (2019-08-29 - Rating: 5)
Received great service for a great price from this company. Very knowledgeable individuals - will definitively recommend to others. 5+ -
Review 41 (2023-06-01 - Rating: 5)
Laz was super professional and friendly. Will definitely use again! -
Review 42 (2020-05-12 - Rating: 5)
Laz did a great job servicing our A/C unit. Very clean job and quick to respond. -
Review 43 (2019-09-27 - Rating: 5)
Laz did a great professional job, performed the AC tuneup. And also provided lot of helpful information. -
Review 44 (2020-07-08 - Rating: 5)
Our technician Laz, was professional and take time to explain what he was doing with each steps along the way. -
Review 45 (2019-11-02 - Rating: 5)
Very very good job! He gave excellent information regarding our furnace with solutions. We are fans now!! -
Review 46 (2023-06-03 - Rating: 5)
Laz is Great Technician outstanding customer service and great advisor for AC maintenance -
Review 47 (2023-06-05 - Rating: 4)
Great job and very informative! Service was fast, efficient, and straightforward. Thank you! -
Review 48 (2022-07-20 - Rating: 5)
Honest and professionals, gave us right information.My tech was Laz. -
Review 49 (2023-05-12 - Rating: 5)
Laz was very friendly, would use this company for repairs or installation in the future -
Review 50 (2023-05-25 - Rating: 5)
First time, just did an AC tune up. But considering them as my option when I need one in the future. -
Review 51 (2021-06-07 - Rating: 5)
Laz is very professional and knowledgeable, highly recommend! Five stars! -
Review 52 (2020-11-20 - Rating: 5)
Excellent service by a polite professional gentleman. He has our future business! -
Review 53 (2020-01-15 - Rating: 5)
Great job! Good service and price. Great quality and very responsable. -
Review 54 (2020-01-15 - Rating: 5)
Great service, very professional ! Would most definitely recommend to everyone. -
Review 55 (2023-08-02 - Rating: 5)
Great service and very detailed in their explanation. -
Review 56 (2019-09-24 - Rating: 5)
Very friendly efficient and knowledgeable! Thank you for job well done. -
Review 57 (2020-01-15 - Rating: 5)
Great service! I have a new AC unit to help me with this Houston heat. -
Review 58 (2023-07-14 - Rating: 5)
I learn so much in This one visit that Im surprised that I was so clueless about everything. -
Review 59 (2020-08-24 - Rating: 5)
Fast and great service. Very polite and knowledgeable. 👍 -
Review 60 (2022-04-23 - Rating: 5)
Great friendly experience. -
Review 61 (2023-11-18 - Rating: 5)
Professional, knowledgeable and courteous! -
Review 62 (2023-05-30 - Rating: 5)
A/c tune up through electricity provider -
Review 63 (2023-01-05 - Rating: 5)
Very good experience 👌 -
Review 64 (2020-06-20 - Rating: 5)
Very informative.