Convoy Servicing - Thermo King of Dallas

Photo of Convoy Servicing - Thermo King of Dallas

Located in Houston, Texas

Address: 3323 Jane Ln, Dallas, TX 75247, United States

Phone: +1 214-638-3050

Rating: 3.9

Services

  • On-site services
  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-22 - Rating: 5)

    Great customer service, had been here twice for an electrical issue and Matt and his boss went out their way to help me out. Very satisfied with the work and communication with these guys. Definitely bringing my units from here on out.

  • Review 2 (2025-01-21 - Rating: 5)

    I had a Thermo king reefer and had an issue regarding alarm codes in Temple TX and i headed to Dallas TX. I just check in and meet with the Master Stoney Thomas and he is such a great men and helped me alot during this problem. The mechanics fixed the issue very systematically and shout out all these guys. Loved this service.

  • Review 3 (2024-07-12 - Rating: 5)

    Great customer service. Very professional, especially the check-in office women She was really nice and helpful. I was there just for the trailer reefer report. Highly recommended. All other employees were also really professional. Thank you so much!

  • Review 4 (2025-01-20 - Rating: 5)

    This is the best Thermo King location I’ve ever been to since I’ve been out on the road. The staff especially Miss Kay was extremely helpful and understand of my time and needs. Miss Kay went over and beyond to make sure my bunk heater was working and I received service in one day. Thank you so much Kay and the staff. I appreciate you!!

  • Review 5 (2025-01-28 - Rating: 5)

    What a wonderful place! Kay at the desk is the sweetest lady you will ever meet and she is so helpful. The service was done quickly and we were very happy. If I need work done again, I’ll be calling them for sure!

  • Review 6 (2025-02-18 - Rating: 5)

    Came to fix my APU and Christopher made my visit pleasant. Check-in was simple and very helpful, great customer service. Would highly recommend for truck servicing.

  • Review 7 (2025-01-21 - Rating: 5)

    Very Professional, needed my apu looked at so I got there around 8:30, 9:00am. Checked in very quickly. Got pulled into bay at 10:00am. Very polite, Mrs. Kay was very friendly! Definitely recommend coming here!!

  • Review 8 (2025-01-29 - Rating: 5)

    Dealt with a few different people at this location over the years. Chris has been the most helpful so far. Even with my constant emails to him, he always does his best to get an answer for me.

  • Review 9 (2025-01-22 - Rating: 5)

    As a Fleet Parts Coordinator, I order parts 3 to 5 times a week. Thermo King Dallas has had some opportunities in the parts and service areas in the past. Mike Rich, at the parts counter, has stepped up to assist us at Thermo King on the daily. Mike makes sure that our parts needs are being met, email confirmations have been sent, and any questions are being answered in a timely fashion. Thanks, Mike, I appreciate you and your help daily.

  • Review 10 (2024-12-20 - Rating: 5)

    I had a Thermo King issue which I thought was serious just from the code. I was in Miami and couldnt get Thermo King to even come out. So ended up picking up a dry load and headed to Dallas. I got to Dallas about noon today. Friday before Christmas and 3:30 my issue was resolved. Stoney and Andrew were the best! Shout out to the mechanics for doing a great job in resolving my issue. Thanks to all!

  • Review 11 (2024-12-18 - Rating: 4)

    Stoney Thomas is chill guy, friendly, Helpful and nice rapper. My refer was having code shit for main relay. There is first come first and quick Service. Then had to put new battery too, they did it but charged about $480 😳. I was in such a rush couldn’t ask about it but next time i will talk to Stoney (my friend) i m sure he is gonna take care of it.

  • Review 12 (2025-01-27 - Rating: 5)

    Ms. K and Jaxon was awesome...The Customer Service onMs. Ks part and Jaxon on the Technical end...He is very good and profient on APU..He even educated me and gave me helpful advice on keeping it operable...I am a happy camper with the superior service I recieved today...

  • Review 13 (2025-01-24 - Rating: 5)

    My first time here and I want to say Kay and Chris is wonderful when I checked in the other lady was nice and the guy that open the gate Kay sent Chris to help me she was so sweet and Chris he was sweet also he gave me run down on wat was going on and everything I just love them they on top of it

  • Review 14 (2024-09-19 - Rating: 4)

    Parts department is not very responsive or friendly. I walked in with my recite in my hand and had to stand at the parts counter for 5-7 minutes while they were just the other side of the glass yucking it up. When one of them finally came out no greeting, apologies for making me wait or even a smile. I told him I was there to pick up my parts order he grabbed them came out and never really made eye contact. Customer service?? What saves this place for me is that Im always able to get what I need for our repairs. Thats why I gave them 4 stars instead of 2.

  • Review 15 (2025-02-06 - Rating: 5)

    Mathew was exceptional, answered all my questions. Ask for him, looming forward to seeing him again if needed. Carolina was great at the front as well.

  • Review 16 (2025-01-21 - Rating: 5)

    Nice place to come to get your problems for your truck resolved. Their staff is very nice and smooth. I did enjoy drinking their hot cocoa in the lobby lol

  • Review 17 (2025-01-22 - Rating: 5)

    Great people and fast service. Mike Rich in their parts department was super helpful. Had parts in stock and I was in and outta there!

  • Review 18 (2025-01-21 - Rating: 5)

    Manager on duty Stony was very helpful ,exceeded all my expectations! The staff were incredibly friendly and knowledgeable.

  • Review 19 (2025-01-07 - Rating: 5)

    ThermoKing Dallas goes the EXTRA MILE to make sure you are taken care of! Stoney, Carolina, and Andrew thank you for servicing our APUs and Precedent S600 units!! Also, a shout out to the mobile mechanics for the outstanding services performed!

  • Review 20 (2025-02-19 - Rating: 5)

    Good people professional and I was happy fair enough theyre very friendly

  • Review 21 (2025-01-16 - Rating: 5)

    Carolina was very helpful and was able to answer all of my questions. She did not disappoint! Loved the service!

  • Review 22 (2025-01-22 - Rating: 5)

    Christopher ray at TK of Dallas is awesome. He is very knowledgeable on parts and is quick to respond to emails and phone calls.

  • Review 23 (2024-10-29 - Rating: 5)

    Had a great experience at this location the receptionist Kay is a very nice and beautiful lady plus the mechanic Chris jumped on my repair first thing and knocked it out in excellent time. Thank you guys

  • Review 24 (2018-05-28 - Rating: 5)

    Good people. Prices are high. Not good for business. 1390$ to replace an apu compressor including the service belt, an air dryer filter, and freon recharge. 600$ worth of parts and another 600$ worth of labor plus tax.I had a problem after I left the shop. The alternator was not allined properly and kept breaking the belt. After purchasing two more belts for 50$ I finally came to the conclusion that the top alternator bracket screw was unnecessarily over tighten causing the misalignment. Please refer to the pictures. I also put thread locker to maintain the bolt flushed with the nut and the surface.I had to take on the job myself, but that doesnt take on the good service they provide. Friendly staff. The prices are my only and strongest observation. Why that high? Need to reconsider those costs.

  • Review 25 (2025-02-24 - Rating: 5)

    Always fast, always friendly, always able to get the repairs done. Kay is always helpful.

  • Review 26 (2025-02-07 - Rating: 4)

    Thatbeutiful lady in apu is awesome. nice place she majesty you feel at home. tech very knowledgeable

  • Review 27 (2025-02-27 - Rating: 5)

    Very nice and quick service K and Chris were excellent

  • Review 28 (2024-08-15 - Rating: 5)

    This shop is such a great shop. The first thing that impressed me was they have designated mechanics just for apu. I have been to shops that have turned me away because reefers came first. The second thing that impressed me was they have a great group of employees. Kay, gehnis and Stoney all helped in resolving my problem.

  • Review 29 (2025-01-23 - Rating: 5)

    Christopher is the person that usually handles my orders. He is so helpful and professional.

  • Review 30 (2025-01-03 - Rating: 5)

    Love this place! Great service. Donny was very friendly and knowledgeable.

  • Review 31 (2025-01-24 - Rating: 5)

    Ms Kay and Mr Larry where amazing. Would recommend them to anyone. Thank you for your help.

  • Review 32 (2025-02-21 - Rating: 5)

    I had no waiting to get my APU unit looked atFriendly and great service

  • Review 33 (2025-02-05 - Rating: 5)

    Great staff and Carolina is awesome! Stoney is cool too...

  • Review 34 (2024-10-09 - Rating: 5)

    Everyone I encountered was very friendly and very efficient. I was able to get in and out fairly quickly.

  • Review 35 (2022-02-22 - Rating: 5)

    I’m telling you I have used so many thermo king repair company’s but this is far the best and fastest experience Ive ever had Loc was amazing he figured out what the issue was and jumped on it and got me rolling Kudos to you LOC you Rock they are lucky to have you

  • Review 36 (2024-10-01 - Rating: 5)

    Ceaser in parts department is very professional. This is a good location to get the correct parts the first time. Great job to all staff 🇺🇸

  • Review 37 (2025-01-17 - Rating: 5)

    Benji was a very helpful technician. Great customer service.

  • Review 38 (2025-01-22 - Rating: 5)

    Amazing staff and fast work. Kay and Chris were lovely

  • Review 39 (2024-05-12 - Rating: 4)

    I really really wanted to give a 5 star for the people there. I have been into their facility too often though. Still having issues with my apu air conditioner. I will revisit when i get a chance and i am sure i will be treated wonderfully as always.

  • Review 40 (2025-01-20 - Rating: 5)

    Best place kay .was so nice I would like to come back again

  • Review 41 (2024-04-17 - Rating: 5)

    This place is badass. Both receptionist ladies were very pleasant and the Tech who worked on my APU did good work. Even corrected a couple minor things I didnt even mention. Like replacing a couple missing screws and fixing my maintenance hatch so it stays closed finally, no more bungie cord!

  • Review 42 (2025-02-16 - Rating: 5)

    Very good got me in and out in about 2hrs.

  • Review 43 (2025-01-13 - Rating: 5)

    Donny and Ceasar super helpful 10/10 would come back again

  • Review 44 (2024-11-28 - Rating: 5)

    Shout out to the Mech that Swaped out my Inverter. Fast Service. Thank you

  • Review 45 (2024-08-15 - Rating: 5)

    The staff was extremely friendly and had every component I required to repair my APU unit.

  • Review 46 (2021-07-30 - Rating: 5)

    So this was my first time here,great customer service, got on my unit quick as they could, I definitely recommend this thermo king!!! Thanks very much, me and my pups are very much appreciate the time and quality. Thanks

  • Review 47 (2023-10-19 - Rating: 5)

    I came in with an issue where my unit wasn’t getting any power. I already did my handy work to the switch and broke it. Lol they hooked it up to their laptop, replaced the switch and found the issue was a broken/corroded wire. Once repaired, it fired right up!They also replaced my front cover since my originals door flew off, then they fixed my squeaky belt from another tk dealers mess up. I highly recommend these guys and will be back for other tk related issues! Thanks again!

  • Review 48 (2023-08-23 - Rating: 5)

    My APU was giving me hard time and took it to 3 different shops but it keep breaking down. Finally I brought it to the Dallas shop to give it one last chance. It has been a year and no problem yet. My APU is now so powerful it makes my truck freezing cold in a 3 digit temperature.The repair was not cheap but it worth it.I forgot his name, the mechanic was the Asian guy. Keep this guy at any cost. He will be the reason if I come back again

  • Review 49 (2024-03-18 - Rating: 5)

    I had great service done by Loc at this thermo king. Id also like to thank the manager!! Im leaving with my apu back being super cold & ready for the summers heat!!! 3/18/24 extremely clean establishment

  • Review 50 (2024-03-04 - Rating: 5)

    Great people, great service.. they have made me feel welcome and answered all the questions I had. Definitely recommend them to any and every driver I know from the area..

  • Review 51 (2024-01-23 - Rating: 5)

    Usually I’m happy with everybody in Trucking industry, but I must say this place has worst customer service in DFW area. It is really unfortunate that is like that.Only person that is professional is Randy from sales and that’s it.I had to review my review!Things changed here and we are very happy and pleased with customer service right now! They will work with you get you in and out fast and even help with bill when needed.Thank you Guys so much we really appreciate it

  • Review 52 (2022-06-16 - Rating: 4)

    Its a small place.. drop your trailer b4 coming here..theres literally no place to park it..Its better to call ahead and make appointment cuz they wont take you after 1230 pm. You will he turned away until the following business day.. so the earlier you plan ahead..the better you will be.Once in the shop..if nothing majorly wrong with unit..simple fixes are easy in and easy out as long as they have or can get the parts. Staff seems nice. Nice cool drivers lounge to wait in. With TV and restrooms near by.

  • Review 53 (2022-02-13 - Rating: 4)

    They did good work & were nice. They seem to have a computer problem and lose your check in data, which results in the shop not knowing why your truck is there. You have to personally walk back & forth between the shop & the office until everyone is on the same page, then keep walking back & forth until the office and the mechanic agree that you have authorized the work or they will not do the work (even if you are sitting in the drivers lounge - they will let you sit until they close & not touch your truck, never calling the number you provided at check-in to seek authorization or walking into the drivers lounge to tell you they need authorization to do the work!). Once you get past that hurdle, they are great. Just be proactive so their bad computer or bad process doesnt waste your time. I plan to be a regular customer of this location.

  • Review 54 (2023-06-15 - Rating: 5)

    Excellent service! My apu stopped working they got me right in a bay and fixed it within 2 hours!! Best service I’ve had at shy thermoking or shop for that matter!! Keep up the good work!!

  • Review 55 (2025-02-04 - Rating: 5)

    Friendly environment both reefer & APU services

  • Review 56 (2023-04-20 - Rating: 5)

    Called with an alternator code on my tripac around lunchtime, they told me to bring it on in. Got there around 3:30, they put me in immediately, diagnosed and replaced the alternator, showed me engine mounts that were clearly worn out, had them replaced also and was rolling by 5:00pm.Problem solved. Thanks guys for all your help during times where no one seems to believe in customer service, you guys excelled at it and proved there is still good honest people in the world.🙏🏼

  • Review 57 (2025-01-22 - Rating: 5)

    Mike reqlly help out in front if parts

  • Review 58 (2020-10-29 - Rating: 5)

    I have been here before and the service is very good from the moment you check in. I called and Lacy said bring it in and we will get to it as quickly as possible. The tech doing the work did a great job of getting me in and out. I will start coming here rather than go to Ft.Worth Thermo King because they are very nasty and condescending, with no desire to really get you in, or done in a timely manner

  • Review 59 (2022-08-26 - Rating: 5)

    I came in for an APU issue i have been having for 5 months i visited different TKs and one them had me in the shop for 17 days for an AC issue, i came here as a last ditch effort Loc the tech was able to figure it out in 3 hours and got it done. The man is genuine genius.

  • Review 60 (2023-05-13 - Rating: 5)

    Great service went there for APU alternator issue, Daniel was very polite and did the work and was done after only a couple of hours. I checked in at 07:50 am.

  • Review 61 (2021-10-18 - Rating: 5)

    This TK has set the bar for how I expect every other shop to run in the country. Fast, good service and honest pricing. For once in the trucking industry I feel like I didn’t get shafted.

  • Review 62 (2022-06-17 - Rating: 5)

    Raouff (Frenchy) was my technician . My ice cream was not freezing and he knew within five minutes of opening up the doors what the problem was and then found other problems really fast and he fixed my trailer within the hour! Much faster than the Fort Worth one. I recommend this thermal king!

  • Review 63 (2021-01-16 - Rating: 5)

    I talk to customer service for oil change and for my reefer led light bar not working. They told me to pull in.Then I ask the cost of led light bar ,he told me $300 plus tax, I said no just oil change.After 2 hours they changed me $450 .thats oil change only for reefer trail.Not only that he drop the oil in my engine, and it flows on my truck & trail for long timeThey charge you double.They are robberyI advise you guys not to go there

  • Review 64 (2024-02-13 - Rating: 5)

    Kay was nice long wait but job was done right thank you and they restocked the coffee when I asked always a plus

  • Review 65 (2021-10-21 - Rating: 5)

    I dont know why the reviews here are so bad. Yes, its expensive, its a thermoking! Service was top notch. No work was done without my approval, and the tech answered all questions without hesitation. This will be where I get my APU worked on from here out.

  • Review 66 (2022-10-05 - Rating: 5)

    Omg. The best most helpful tech n the APU repair industry. I call him Capt. Loc. Just love him. The entire staff was amazing. A well kept secret. I recommend the shop to the entire trucking industry.

  • Review 67 (2019-05-10 - Rating: 5)

    Justin was the technician who helps me with my truck. He is very professional and he had very good experienced on his profession. He was working on another truck and I was waiting for a technician , and when he get noticed that nobody came to help me, he came and offer his self to help if I wait for him finished his job on the other truck. When he had done, he worked on my truck and fixed the problem. Thank you very much Justin

  • Review 68 (2012-12-05 - Rating: 4)

    Had to have Tripac looked at due to it not starting. Tech got started on me right away and had me done quick. Labor was a bit high for what he did it was almost worth it cause of how quick they got me done. Everyone there was friendly and customer service oriented

  • Review 69 (2022-10-22 - Rating: 5)

    Good guys! They saved me at night and tried their best to make the price more affordable by working quick and having lots of experience fixing my issue right away

  • Review 70 (2018-07-10 - Rating: 5)

    Bought a used truck with a TriPac Evolution. It had Gremlins and thanks to Alex they are gone. I had to take it to them twice and both times they had it out the next day. I was told up front that it would be late or next morning before they could check it out.Bottom line is I didnt know what to expect, but I was treated well andwas pleased with the whole process. Seems that they treat everyone the same...............Like a customer.

  • Review 71 (2022-02-10 - Rating: 5)

    Buddy came out and fixed both my problems with the trailer, I give him 5 stars cause he also fixed what he wasn’t called out to do! OTR fleet was called 1 hour before thermo King , but Buddy with thermo king arrived to our location before OTR fleet, OTR fleet was canceled! He showed up and got right on both problems and got us down the road!!! Thanks again

  • Review 72 (2018-04-26 - Rating: 5)

    I had my Thermo King on my trailer fixed today and I am extremely pleased with the service and level of professionalism at this facility.Thank you so much Stony & Paul my technicians that repaired my reefer unit you gentleman surely know your business thank you. Cheri @ Dee King

  • Review 73 (2022-05-10 - Rating: 5)

    Went in without an appointment because their phones were down but they told me I’d be a work in but didn’t wait long and was called into a bay and had my alternator and reefer battery replaced in good time . I’d definitely be back

  • Review 74 (2024-04-02 - Rating: 5)

    Highly recommended. Mr Loc is very professional and quick problem solver. Thank you for your service

  • Review 75 (2023-06-13 - Rating: 5)

    Im very satisfied, I came to Dallas shop and chance and roff are very great technicians and very friendly and knowledgeable, I appreciate their hard work

  • Review 76 (2018-12-07 - Rating: 5)

    Great folks. These guys know what theyre doing and care about their business and their customers. Shawn has been great and before that Alex was great too. Plan to do business with this outfit for years to come!

  • Review 77 (2022-07-20 - Rating: 4)

    There for the second time in a month and I have to say customer service was better than expected. You have to keep going in the office to check progress but overall I was pleased.

  • Review 78 (2018-06-29 - Rating: 5)

    Had an unexpected breakdown with the reefer unit. They got us in as soon as we got there! Less than an hour, and we were off and runnin! Great guys/gals at this location! Thanks again!!!

  • Review 79 (2021-10-06 - Rating: 5)

    Cant say enough good about them from the guy on phone to the service tech that fixed my trailer there simply the best Ive been a reefer guy all my life and the people at Dallas are tops thanks

  • Review 80 (2013-06-26 - Rating: 5)

    I wanted to post a review. More often than not as a trucker you get screwed. This was the exception. I went in with TriPack issues, the guy looked at it worked out the problem, I still had problems with it, he took another look at it and fixed it, but in his haste did not put the cover back correct and I lost it between Dallas and Denver. I called Thermo king in Dallas, he told me to drive to Denver Thermo king and they would take care of it, no charge. Now that is a class act. Way too many companies that deal with us, are after the quick buck… (like the a..holes in North Bend Wa. T.A.) I think his name was Tom Campbell (sorry if I butchered his name.)So a tip of the hat to Thermo King.

  • Review 81 (2024-07-14 - Rating: 5)

    Great place to get apu fixed in a timely manner

  • Review 82 (2020-02-16 - Rating: 5)

    Tech that arrived was named justin he was very helpful and informative, kept me up to date at all times. Got my unit back to cooling in very timely manner!Very professional place!! I will be back and tell all my friends. Thank you justin!!

  • Review 83 (2022-10-16 - Rating: 5)

    Great shop the guy who fixed my fuel lines had it done in less than five minutes good people and quality work

  • Review 84 (2018-05-02 - Rating: 5)

    The Thermo King in Dallas Texas i was there yesterday on May 1st 2018 they did an excellent job on my unit I appreciate it thank you very much and definitely come back again if Im in the area and need of service. Hirschbach truck number 26211

  • Review 85 (2023-10-04 - Rating: 5)

    Loc was great!! Price for labor is crazy!! Part was only 5.00 total bill 505.38!! Insane

  • Review 86 (2021-02-07 - Rating: 5)

    Fast service and great prices. Only open Monday through Friday, but you can drop off. Also you can pick up after 5pm until about 8pm

  • Review 87 (2025-02-03 - Rating: 5)

    Very helpful and friendly

  • Review 88 (2019-12-13 - Rating: 5)

    Great place to have truck worked on fast service and tech was so good and explained everything to me. Pretty fast service also stop in if you need work done

  • Review 89 (2019-08-13 - Rating: 5)

    Great place with great service!! My reefer broke down in the night and Justin came out right away to fix it, great attitude and friendly guy. This place is very professional! I will be back!!

  • Review 90 (2018-06-01 - Rating: 5)

    Just when I thought I was in the hole this location made it happen and helped me out a lot. Amber Goldberg and the mechanic team were awesome with a great attitude and great customer service made the experience at thermoking worth it... thanks to you all

  • Review 91 (2025-01-25 - Rating: 5)

    Chris Ray you the GOAT!!!🐐

  • Review 92 (2022-08-24 - Rating: 5)

    Nice customer service There is a nice lady she told me her name { tina ., taila … )Also the specialist of APU system is LOC thank you buddy

  • Review 93 (2023-04-18 - Rating: 5)

    The best one. Superior staff and very quickly to take me in and diagnostic my apu unit.Thank you

  • Review 94 (2021-09-09 - Rating: 4)

    Not bad, first come first serve. Friendly place, just took longer than expected. But no problem. They got it done in a day.

  • Review 95 (2017-03-28 - Rating: 4)

    Came to pick up a New reefer truck. Helpful staff

  • Review 96 (2020-02-20 - Rating: 5)

    Reefer broke down in the middle of the night, i thought hope was lost. Call these guys amd tech was there FAST!! The tech arrived to site named justin this guy is the bomb!! Saved my load and my wallet! Ive been to 12 thermokings across the nation and this is BY FAR THE BEST!! Thank you justin!!!

  • Review 97 (2019-05-12 - Rating: 5)

    Great work. Honest Blue collar people came out in the middle of the night to help. Justin got the work done fast and knew what he was doing.

  • Review 98 (2020-03-02 - Rating: 5)

    The mechanic justin was very helpful and honest with answers of all my questions.i would recommend this thermo king any day of the week.very polite and other changes he had to make he told me first wtg justin. Thanks again from myself and bay and bay

  • Review 99 (2019-08-21 - Rating: 5)

    They took amazing care of me! I will give them my business again without a doubt. Please note that I am extremely picky.

  • Review 100 (2022-03-18 - Rating: 5)

    Alternator went out. in and out 30 min! Wow 👏Great job guys. made it to deliver load. awesome 👌work hustle

  • Review 101 (2023-07-03 - Rating: 5)

    Awesome service and pleasant service! Fixed my APU unit quick and correctly!

  • Review 102 (2019-09-17 - Rating: 5)

    Justin was great, came and fixed reefer in a timely manner, was friendly and knowledgeable. Thanks. Keep up the good work.

  • Review 103 (2021-08-17 - Rating: 5)

    Loc, that works on the APU’s is a great man. He knows and repairs quickly.Great place for APU service.

  • Review 104 (2021-09-11 - Rating: 5)

    They did a helluva job. Service tech was very knowledgeable & gave a personal touch to his job. Ill be back again.

  • Review 105 (2024-07-03 - Rating: 5)

    Very good place for buy thermoking parts!

  • Review 106 (2018-07-18 - Rating: 5)

    Very good people,to work with,they are fast,get my APU fixed in just one hour,thanks

  • Review 107 (2021-07-16 - Rating: 5)

    A lil difficult to get 2 limited parking to purchase parts for my APU BUT very good customer service

  • Review 108 (2022-07-20 - Rating: 5)

    Staff was very helpful in getting my truck checked in for service of the APU.

  • Review 109 (2020-08-27 - Rating: 5)

    They got me fixed up did a very good job I appreciate him in a reasonable amount of time thank you very much

  • Review 110 (2021-11-16 - Rating: 5)

    Needed APU work done Lic..employee was peofessionL, timely and excellent at getting work done efficiently and getting me back on the riad

  • Review 111 (2022-06-03 - Rating: 5)

    No problems...everybody was super. I was in & out in 45mins.Small repair needed.

  • Review 112 (2019-03-27 - Rating: 5)

    3/27/19 brought tractor in for apu problem. 2 hours later it was fixed. Great service.

  • Review 113 (2022-07-25 - Rating: 5)

    Had fuel pump replacement on my Apu fast and freindly service.

  • Review 114 (2023-05-09 - Rating: 5)

    The stuff is honest and treat you with respect.Highly recommend this place

  • Review 115 (2021-09-21 - Rating: 5)

    Had APU issues. Was in and out lickety split. Good Service all around.

  • Review 116 (2021-03-30 - Rating: 5)

    Great service Very friendly staff and knowledgeable and explained what was wrong. Highly recommended

  • Review 117 (2019-10-24 - Rating: 5)

    Quick and excellent service. They had my apu fixed and running great.

  • Review 118 (2020-02-19 - Rating: 5)

    Tech Justin came out in the middle of the night located the problem fast and got the unit back on quick in no time. Very proffesional.

  • Review 119 (2020-07-14 - Rating: 5)

    Prompt and friendly service. They explained what and why they did to the unit. Definitely recommend taking work here.

  • Review 120 (2023-03-03 - Rating: 4)

    Did a pm on my Reefer trailer, get you in,and get out at a respectable time frame..

  • Review 121 (2020-12-11 - Rating: 5)

    These guys & the staff r AWESUM..I pulled up & went n & b-4 I could get the words out of my big mouth,I was being asked, can I help u?..told them the situation with the reefer unit & within 30 minutes,they was on it..fixing the problem..u cant beat that with a baseball bat

  • Review 122 (2022-08-30 - Rating: 5)

    Friendly and knowledgeable staff. Getting parts here was easy.

  • Review 123 (2020-07-17 - Rating: 5)

    Excellent service from everyone involved. Thank you for getting my APU up and running.

  • Review 124 (2021-08-10 - Rating: 5)

    The people in the office are polite and willing to answer any questions I had about my equipment.

  • Review 125 (2020-08-07 - Rating: 4)

    Very hard to get in and drop a trailer off; other than that customer service is excellent

  • Review 126 (2023-07-10 - Rating: 5)

    Friendly personnel, great work, fast service

  • Review 127 (2023-08-17 - Rating: 5)

    Great job guys from Jimmie CREngland company local

  • Review 128 (2018-06-07 - Rating: 5)

    Wonderful cooperative employees excellent service in and out very reasonable time and prices.

  • Review 129 (2021-08-22 - Rating: 5)

    THIS PLACE IS AWESOME AND SO QUICK!!! Great coffee in the lounge too(:

  • Review 130 (2022-03-23 - Rating: 5)

    Great staff and service Dept.serviced my Apu with a smile

  • Review 131 (2020-07-30 - Rating: 5)

    Awesome Place Perfectly Run By Joe And His Amazing Craft 64 Staff East Texas Finest

  • Review 132 (2020-03-15 - Rating: 5)

    Great Great Service got Me in/out when really needed service

  • Review 133 (2018-11-07 - Rating: 5)

    Nice facility & great personnel, very efficient parts department..

  • Review 134 (2022-09-07 - Rating: 5)

    Great people great service. Get there early

  • Review 135 (2022-02-21 - Rating: 5)

    In and out - no paperwork - all in under 30 minutes! Came in for apu repair

  • Review 136 (2022-08-09 - Rating: 5)

    I recommend this place fast and clean drivers amenities

  • Review 137 (2023-08-29 - Rating: 5)

    A good place to get maintenance with experience!

  • Review 138 (2021-06-14 - Rating: 5)

    Nice place good people they knows what they doing good prices

  • Review 139 (2022-06-27 - Rating: 5)

    Drop yard is tight but you can do it if you take your time.

  • Review 140 (2021-12-01 - Rating: 5)

    Very nice and friendly people professional at this place 👌

  • Review 141 (2018-06-04 - Rating: 5)

    Stopped by for APU parts, they had exactly what I needed.

  • Review 142 (2021-01-14 - Rating: 5)

    Billy is the best!! He Will go above and beyond to help you 😊👍

  • Review 143 (2023-05-31 - Rating: 5)

    The best place. Thanks everyone. Help me

  • Review 144 (2023-06-12 - Rating: 5)

    Awesome serviceVery professional

  • Review 145 (2020-09-06 - Rating: 5)

    Great & professional service by Amber at the front desk.

  • Review 146 (2021-07-01 - Rating: 4)

    The tried theyre hardest to work on my reefer unit.

  • Review 147 (2019-12-04 - Rating: 5)

    They work 24 hours. They help me at 11:30 pm

  • Review 148 (2021-10-13 - Rating: 5)

    Fast and friendly.. Clean shop and drivers lounge..

  • Review 149 (2018-08-20 - Rating: 5)

    Service was done well and cost was very reasonable

  • Review 150 (2019-05-14 - Rating: 5)

    Great work Justin!! Youre the life server..

  • Review 151 (2023-07-14 - Rating: 5)

    Thank you for quick and easy service

  • Review 152 (2022-04-15 - Rating: 5)

    Got in.They got me out Quickly

  • Review 153 (2021-09-18 - Rating: 4)

    Great guys and girls prices was good

  • Review 154 (2023-03-06 - Rating: 5)

    Perfect service 👌 Very quick

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