Ben Maines Air Conditioning, Inc.

Photo of Ben Maines Air Conditioning, Inc.

Located in Houston, Texas

Address: 205 Enterprise St, Longview, TX 75604, United States

Phone: +1 903-758-0701

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2023-09-02 - Rating: 5)

    I wish I could give them 50 stars. This is one of the greatest companies I have done business with in a long time. I had been fighting with my home warranty service for over 2 weeks and getting no where and might I add we had been without A/C this entire time and this was 2 weeks ago when temperatures everyday were over a 105 degrees. I called Ben Maines at about 4:00 pm one day and they had a tech out the very next day and the tech was amazing and did a great job finding the problem we decided to have a new outside unit set over replacing the compressor because of cost within a couple of days they had the A/C working. I would like to thank Glenn for finding yhe problem and Travis and Dakota for the install these guys are AMAZING very professional, kind and very understanding and they when they tell you they will be there and give you a time you know without a doubt thats when they will be here. And they do great work and they also clean up after themselves. Thank you so much Ben Maines and your staff.

  • Review 2 (2023-08-08 - Rating: 5)

    We had our air conditioner replaced in our home recently. We had not been pleased with the service of our prior A/C company of 23 years. We called Ben Maines, and couldn’t have been more pleased. The installers were on time, professional and courteous. They cleaned up so well when they finished that you couldn’t tell that they had been there. I would highly recommend this company to anyone who needs A/C or Heating service!

  • Review 3 (2024-07-23 - Rating: 5)

    Great service. Appointment was set up fast and Glenn, the tech, ensured everything was running well and efficiently.

  • Review 4 (2022-08-01 - Rating: 5)

    Absolutely spectacular! I first called the company on Friday afternoon. They let me know that I could save money by having the repair done during the work-week instead of the weekend, so it was nice to see that upfront honesty instead of them trying to squeeze every dollar out of me. When the technician arrived on Monday, he was very knowledgeable and experienced, and was able to identify the problem with my A/C system very quickly. Within just a few minutes he had corrected the issue as well as checked the other components of the system to make sure everything else was working correctly. I was pleased with the promptness of the service, the quality of work, and it was great all-around. Ill call these folks up next time I need HVAC service, for sure!

  • Review 5 (2022-08-13 - Rating: 5)

    Terrific service and same day! Called several companies for a weekend service after noticing our outside unit had an issue. Most companies were either booked up or had a crazy charge for the weekend. Called Ben Maines because they service my building at work and it was great from the phone call to the completed job. Alex came out to our home in Lindale from Longview and had great customer service skills and was able to diagnose the issue and go out of his way to source a part for us he didn’t have. He also replaced another component and did a tune up as part of the service for free. Wonderful service on the weekend and while I wasn’t home so that my wife and two girls could have A/C again. Thank you!!

  • Review 6 (2020-06-12 - Rating: 5)

    They responded very quickly to our request and were able to come out the same day. They counseled us on the best options so we wouldnt spend money unnecessarily. They explained more to us about our AC system than the company that installed it!Our service technician was Mark and he was great. We will definitely use them again in the future! A++

  • Review 7 (2023-09-05 - Rating: 5)

    These guys have provided us with a decade of consistent FIVE STAR SERVICE!! We had an old hvac unit that was limping along and they kept it running when we couldnt afford to replace it and got a brand new energy efficient unit when we could. Every interaction with them has been incredible from the schedulers to the techs to the installers. I can not say enough good about this company or their people. If you need hvac service from people who actually care, give them a call!

  • Review 8 (2022-03-28 - Rating: 5)

    First time AC service using Ben Maines. Very pleased with the tech Glenn. He was on time, friendly, professional, and efficient. Glenn explained what he was going to do and answered any questions or concerns I had. Very satisfied with Glenn and Ben Maines company. Highly recommend!

  • Review 9 (2020-07-15 - Rating: 5)

    Yesterday my a/c quit working late morning on what was going to be a very hot day. Ive been in Longview for less than 2 years so I didnt know who to call. Ben Maines did the installation according to the sticker on the outside unit. I quickly checked reviews and found them very highly rated so I gave them a call.I expected to have to wait at least a day for service but I was told someone was returning to the office and theyd have them stop by to have a look. Less than a half hour later the serviceman arrived. It only took a moment to determine the cause. He replaced the capacitor on the motor, did some clean up and was done and I had cool air again.Very professional and friendly service man and a very fair price. Based on my experience I highly recommend them.

  • Review 10 (2022-03-29 - Rating: 5)

    I have been using Ben Maines business for a long time. Daniel was the technician that repaired my air conditioner. He was very nice and explained things well. I felt the price was steep but being cool is VERY important to me.

  • Review 11 (2021-08-31 - Rating: 5)

    I called Ben Maines after hours because my daughters a/c quit. I told them she had three children five and under and could l get some help. Within ten minutes Mark called and l told him my needs. Within an hour Mark was there and didn’t take long he had me fixed up. Mark was very professional and kind. I have used Ben Maines many times and they do a good job. Thank you Mark for taking care of my grandkids.

  • Review 12 (2021-12-29 - Rating: 5)

    Technician was professional, courteous, & timely. Office personnel always reaches out about 1 week ahead of maintenance due date to set up our PM appointment which makes it easy for us to coordinate. I certainly recommend using Ben Maines services.

  • Review 13 (2016-07-07 - Rating: 5)

    Amazing customer service! They got to me quickly and I had the best technician I have ever had in any repair services. Glenn was knowledgeable, honest, and showed and explained to me what he was doing throughout the entire process. For someone like me who knows nothing about A/C it really meant a lot that he took so much time to help me understand what all he was doing. Got set up on a maintenance plan and feel much more confident about my A/C knowing they will take care of it and not just try to sell me on a ton of things to replace that it doesnt really need. Thank you so much!

  • Review 14 (2021-06-03 - Rating: 5)

    They were awesome! I expected them not to be out for a couple days but they were there the next day! The service man was extremely helpful and professional! Any questions I had he couldn’t answered he asked and responded in a very timely manner! 10/10 will be recommending them/ using them again.

  • Review 15 (2022-05-05 - Rating: 5)

    Maines’ AC came immediately when my system was not cooling properly. It was getting very warm inside and they came to my rescue and had my unit up and cooling promptly! I really appreciate their fast and professional service!Jeanie Stevens

  • Review 16 (2021-05-13 - Rating: 5)

    Good job done today, my old system given new life again from a Ben Maines Technician, thanks.Ben Maines Tech done a great job servicing my aging air conditioner for the summer heat. Very detailed and efficient, Thanks, well done.2020 once again the service tech done a great job getting my heat unit up an running. I have an older unit and great care was taken to start it back up for winter, Thank You.2021 My equipment is very old and thanks to John with Ben Mains, it is still able to do its job, cooling in the summer and heating in the winter. He takes great care when servicing my units. Thank You

  • Review 17 (2022-02-14 - Rating: 5)

    So Ben Maines Air Conditioning is simply great! Mark, the guy who repaired our furnace was thorough, did a great job keeping us posted while waiting for parts and was quick. I would highly recommend them to everyone.

  • Review 18 (2020-06-10 - Rating: 5)

    I really appreciated how quickly they were able to send someone out to evaluate the problem. We did end up having to buy a new unit and they provided us with a quote quickly. They even provided us with 2 window units to get us by till the install. Which is amazing in Texas in 90 plus degree heat. Would recommend and use them again!

  • Review 19 (2022-03-08 - Rating: 5)

    The state that I moved from experiences earthquakes, and we had a very strict building code to build by, all trades included. As an inspector my job was to enforce theses codes. So, with regard to my own personal experience I would say this; I could take the average homeowner and show them 20-30 details done with my install that they would never even know to look for. Well, I do, and Im telling you that Ben Maines Air Conditioning did as good a job, with all the attention to details, as Ive ever seen in my career. Halfway through day one of the install I completely forgot about the cost, because I could tell what I was getting. So take it from a former expert witness, you can trust these guys, you have my word!

  • Review 20 (2020-08-25 - Rating: 5)

    Our A/C went out. I called Ben Maines and they had a technician at my house within 15 minutes! Daniel was extremely professional and explained what he was doing throughout the process. He had our unit up and running in about an hours time. He was awesome.

  • Review 21 (2021-05-14 - Rating: 5)

    We chose Ben Maines to completely replace both of our old central heat and air units on our home as well as install a whole house generator. They maintenance all of these new items for us and have been so easy to work with. Everyone we have had the pleasure of dealing with has been very friendly and has done a wonderful job helping us protect the investment in our home!

  • Review 22 (2019-11-21 - Rating: 5)

    I have been a Ben Maines customer since 2003. Their preventive maintenance service scheduling is outstanding. Their employees are prompt, courteous and professional. I highly recommend them for any of your air conditioning/heating needs.

  • Review 23 (2016-06-01 - Rating: 5)

    I had them replace my entire heating and cooling system that was 6 years ago. The system works great and cut my electric bill in half. They come out two times a year for a unit inspection and regular maintenance. The staff is always friendly, professional and arrives on time. I highly recommend them.

  • Review 24 (2020-11-10 - Rating: 5)

    Very honest & reputable professional service. The service tech we had recently, David, was excellent and was totally in to explaining to me & wife later, what he was doing, why he was doing what he was doing, & getting back to me after further consultation with the tech manager. I highly recommend Ben Maines!

  • Review 25 (2020-05-06 - Rating: 5)

    The office staff are helpful and pleasant. The technicians are on-time, clean, careful of my property, professional, knowledgeable, and courteous. They try to send the same technician each visit, so they know our heating and cooling and cooling systems. I feel comfortable with them being in my home. Highly recommended!

  • Review 26 (2020-07-02 - Rating: 5)

    Ben Maines Air Conditioning,Last night our AC quit cooling. Early this morning I used the Ben Maine’s website to request a technician to make a service call. A rep called this morning about 7:25 and set a time for the service technician (Daniel) to check out our unit around 9:30 am. Daniel arrived at 9:20 fixed the problem in just under an hour. Friendly, professional, knowledgeable are some of the positive words I can use for the employees at Ben Maine’s that have served us for over 20 years. Thanks again for quickly fixing the problem and making our home comfortable.C Davis

  • Review 27 (2020-12-03 - Rating: 5)

    I have been using Ben Maines for years. Their maintenance program is top notch and I was very pleased with their work installing a new system last year. Good folks and a pleasure to do business with.

  • Review 28 (2019-09-03 - Rating: 5)

    After running errands, I came home to a hot house at 4pm on Friday of Labor Day weekend! One quick call to Ben Maines Air Conditioning, and less than 30 mins later, Daniel, one of their technicians, was at our door to save the weekend! He was thorough, pleasant & efficient in cleaning & repairing our unit. Weve used this company for years and are never disappointed!

  • Review 29 (2020-10-12 - Rating: 5)

    We had issues with our AC not coming on, called and the technician arrived within half an hour! Everything was checked and maintenance was performed cleanly and efficiently. He even alerted us to some future issues that may arise and gave an estimate of what that might cost. Very satisfied and will call again!

  • Review 30 (2020-01-06 - Rating: 5)

    My most recent experience with Ben Maines AC was last week when Daniel came to do the annual winter maintenance service on my HVAC. He arrived on time and did the required adjustments and checks on both the inside and outside units. The only thing required was to change the filter. Otherwise, everything checked out okay. Daniel was very efficient and knowledgeable. Ive been very pleased with the system and the service.

  • Review 31 (2021-08-23 - Rating: 5)

    They are always professional. Prompt and call when they are on the way. Glen always takes good care of us. I never worry about problems with the ac or heat. Also I never have to remember to buy filters because they bring them to my home. I love this company.

  • Review 32 (2020-06-03 - Rating: 5)

    The office worker was very pleasant and seem willing to help with my problem. The service man came the same day that I called and was there within minutes after I received that call that he was on his way. He detected it as a maintenance problem and suggested to us how to avoid the problem in the future. I thought the service charge was expensive but the correction of the problem was reasonable.

  • Review 33 (2022-02-15 - Rating: 5)

    We have been using Ben Maines Air Conditioning for years, and we are never dissatisfied with the men who come to our home to service our unit. They are friendly, professional, knowledgeable, and always on time! Thank you!

  • Review 34 (2019-10-11 - Rating: 5)

    Ben Maines is the best. Prompt and efficient service. So friendly and easy to deal with every time. Could not get along with out them. Very reasonably priced as well.

  • Review 35 (2019-08-14 - Rating: 5)

    Ben Maines is always nice and friendly and very fast! I called about my A/C unit not working and they had someone out the same day! John was great and very professional!

  • Review 36 (2019-06-17 - Rating: 5)

    Ben Maines A/C is the best at customer service. Their routine maintenance is thorough and complete. They have always been on time and professional. I would recommend them highly based on my experience with them.

  • Review 37 (2020-11-03 - Rating: 5)

    Ben Maines has always been great to deal with. They arrive on time and have well trained, competent service men. The office staff is very professional. I will always use Ben Maines for my HVAC needs.

  • Review 38 (2021-06-15 - Rating: 5)

    Requested Ben Maines A/C, Inc. to come to my home to service our air conditioning system. Our system is very old, but Aaron took his time on the repair and explained why it was not cooling properly. Other than needing a new system, I appreciated Ben Maines service and look forward to working with them towards installing a new unit.

  • Review 39 (2019-08-01 - Rating: 5)

    Ben Maines has taken care of our a/c needs for over 20 years. They have always been professional and very dependable. We highly recommend their services.

  • Review 40 (2018-01-25 - Rating: 5)

    Every technician I have had work on my system is knowledgeable, professional, and punctual. I called them after receiving a quote from a competitor that I needed to replace my entire AC system for $12K. Their staff understand all the variables that go in to repairing/replacing equipment and explain the options to you. I eventually got my system replaced with them for $6K that was an upgrade from my existing but wasnt throwing money away. I have been nothing but impressed since my first dealings with them.

  • Review 41 (2019-05-24 - Rating: 5)

    Came home last night to discover that one of my air conditioning units was not running. Called your number and got an answering service ( a good one ). The service said Carl was on call and would contact me soon.Within five minutes he had called. Thirty minutes later he was here. Subsequently he diagnosed the problem. He was back at 8:30 this morning with the part. Up and running less than twelve hours he returned my call.Great experience: liked getting a service instead of voice mail, liked his quick response, liked Carlhimself. I have a service contract with you. Please assign Carl to do any of my service.Thank you fior doing a great job with your company. I have been using your company my entire adult life. This is my best experience yet!Like everyone else; I will have a house full of guests this weekend. Without you guys it would have been a mess. Thanks again!Steve Rainey

  • Review 42 (2020-06-10 - Rating: 5)

    Air conditioner was leaking water. Called around 8 am and repairman arrived before noon. In approximately 1 hour, my A/C was no longer leaking and my house was cooling down. Very professional service and very reasonable price.

  • Review 43 (2022-04-13 - Rating: 5)

    They were quick to respond and were able to see me the same day (although that may not always be the case depending on how busy they are). I wasn’t home the time but my wife said the repairman was friendly and professional.

  • Review 44 (2021-07-14 - Rating: 5)

    I have used Ben Maines for 20 years. I would not go anywhere else. When you have the best you stick with it. Love the techs, and the service. The company treats you like family. My only go to HVAC Company.Linda Elam1401 Mahlow Dr.Longview, Texas 75601

  • Review 45 (2021-03-01 - Rating: 5)

    Very professional, showed up on time diagnosed the problem and fixed it within a timely manager. John was very helpful and explained what was going on and updated as he went on about the job. 5 star place and would definitely use them again!

  • Review 46 (2019-05-23 - Rating: 5)

    The girls in the office are always super sweet and helpful. The Ben Maines Team is very hard working, knowledgeable of their work and very professional. I would recommend them to anyone needing AC or Heating services.

  • Review 47 (2019-09-25 - Rating: 5)

    John did an amazing job ! Came within 10 minutes of our call and had us up and running next day ! Informative of every move ! We will definitely use this company again !!

  • Review 48 (2020-05-29 - Rating: 5)

    John for this company was the best we ever had. He educated us on the units and was very professional as he did his job. We think he needs a raise the way he represents the company and the magnitude of professionalism that he showed. Thank u Mr. John and thia company.

  • Review 49 (2020-01-30 - Rating: 5)

    Ben Maines AC came to meet me at my Dads house and was very prompt, kind, DX the problem and corrected it to get his heat back on for our cold January and February days. I really appreciated his kindness with my Alzheimers Dad that wanted to help him. We really appreciate what you did for us. Amy Curtis

  • Review 50 (2021-10-18 - Rating: 5)

    Daniel with Ben Maines did great job with our heating system. He diagnosed the problem, solved the problem completely. He was very thorough and he did a good job explaining the issues to us. Ben Maines is the best! Barry Metz

  • Review 51 (2023-11-03 - Rating: 5)

    Awesome company. They had taken care of our business and home for over 30 years. Highly recommend.

  • Review 52 (2021-05-25 - Rating: 5)

    Ben Maines Air Conditioning was very responsive when I called and sent a technician that afternoon. We had water coming out a light fixture in a ceiling and they found the issue and corrected it. The technician stayed and ran several tests to insure the leak was stopped. We signed up for semi annual service on all our units.

  • Review 53 (2020-04-13 - Rating: 5)

    The Ben Maine’s service tech arrived in 5 minutes and completed the repair quickly. They the best HVAC group I’ve ever used. I highly recommend them.

  • Review 54 (2018-06-09 - Rating: 5)

    Had them come out today for my ac not working. Being a Friday and I had to start work at 2pm I felt hopeless to get on the schedule. I told them my work schedule and they said they would see what they could do. An hour after calling (11am) I get a call saying John is available and on his way. When he arrived, he diagnosed the problem in 10 minutes then showed me and explained the cost breakdown(I’m tech savvy so it all made sense). I gave him the green light and within the hour my ac was back to working again along with some care tips from John on how to prevent more expenses down the road. Honest business with fair pricing. A+++++

  • Review 55 (2021-05-26 - Rating: 4)

    I like that this company can usually help out pretty quickly. My ac unit was freezing up which is usually an indication of low coolant. Of course it was low and this means there is a leak somewhere. Daniel wasn’t too annoyed with me watching what he was doing and asking some questions. I really appreciate that.

  • Review 56 (2019-05-21 - Rating: 5)

    The service man was knowledgeable and professional. He diagnosed and repaired the problem very quickly. The office staff is great as well. I would recommend this company to all my friends!

  • Review 57 (2021-09-20 - Rating: 5)

    I am on a twice yearly mantenance pace for heat and AC. i really appeciate how preventitive maintence helps me avoid large unexpected repairs. The former owners of my home also used BEN MAINES, the technicians knew the history of my mechanical systems and I felt more confidence in the on going care of them. Definitely a big plus when purchasing a home!

  • Review 58 (2021-07-12 - Rating: 5)

    John came Friday to service A/C. He cleaned out the inside air handler and the outside unit. The inside was pretty clean but the outside fan blades, etc were very dirty. He noted the outside motor was showing some wear but could not predict any future wear. He said I should get improved cooling from the maintenance he performed.

  • Review 59 (2020-01-15 - Rating: 5)

    Ben Maines A/C has provided equipment and service over 30 years to our family. Technicians are knowledgeable and very professional. We highly recommend BenMaines A/C!

  • Review 60 (2020-06-09 - Rating: 5)

    Called about low Freon at 2:00. Aaron arrived in 30 minutes and was taken care of. Also he had to remove locked caps on fittings from the original installer. Thank you very much.

  • Review 61 (2020-05-14 - Rating: 5)

    I had a problem with a heat pump at the end of the day, but they were still able to get a service tech out that day. They fixed my unit in no time. They are always polite and professional. Great company that I depend on.

  • Review 62 (2022-03-23 - Rating: 5)

    John is a consummate professional; he knows his job and gets right to it. I have been doing business with Ben Maines for years and wouldnt even think about calling anyone else!

  • Review 63 (2019-08-14 - Rating: 5)

    They were very good about keeping me informed about their arrival time. The serviceman was very nice and informed me of problems that may come up in the future. He repaired the AC in just a short time and did not try to sell me things I did not need.

  • Review 64 (2022-04-07 - Rating: 5)

    Ben Maines AC always responds quickly & has always been professional. They explain the problem & take care of us promptly. Trusted company!

  • Review 65 (2019-07-15 - Rating: 5)

    Always on time.Calls ahead.Service person very knowledgeable.Friendly service.I have service contract.Love having to not worry about maintenance.Can call anytime and they come to the rescue.

  • Review 66 (2021-05-28 - Rating: 5)

    Awesome response time 40mins from first call to tech arriving, the tec performed admirably and found problem very quickly and replaced a broken / blown part within the condenser unit, will recommend there services if I could give a 10 star I would they are very polite on phone and tec knew his job. Btw. This was a out of hrs repair and was responsible with there charge.....

  • Review 67 (2019-06-20 - Rating: 5)

    Mark was very professional. He explained what he was doing and what I needed to look for in the future. He also cleaned up the area. We will definitely recommend y’all and use you again in the future.

  • Review 68 (2021-10-02 - Rating: 5)

    They were very cordial and professional and worked with me regarding time. The technician answered questions and made suggestions for the future. Great company to work with.

  • Review 69 (2024-10-16 - Rating: 5)

    Extremely professional, timely, fair and clean.

  • Review 70 (2020-05-08 - Rating: 5)

    Being a Longview area family business is very hard. Internet pricing drop ship purchases has caused a huge impact on thriving on the margins left! I know this for a fact!!!Ben Maine’s AC is not only thriving but exceeding where others fail. CUSTOMER SERVICE is the DIFFERENCE. I trust them to always do the right thing by Rho and I. Our AC living here in Texas and our generator living at Cherokee are essential for us to pursue a happy life!!! Aaron THE Tech who makes it happen Marci the lady that cracks me up ... all those ladies are SUPER DUPER TROOPERS not only schedule our Planned Maintenance but calls and reminds this old man when and what time. BEN MAINES MAKES LIFE EASIER...NO DOUBT

  • Review 71 (2020-07-27 - Rating: 5)

    I called the office that morning the young lady was very professional and explained everything to me, I was able to get a appointment that same day.. The young man that came out was very professional and explained everything to me and the cost, he also explained about what he saw that needs attention.. I would definitely recommend them.

  • Review 72 (2021-11-09 - Rating: 5)

    In a desperate need they were able to show up same day!! Diagnosed the problem and were helpful in trying to find a solution!The service man Carl was very professional and informative!Thank you!

  • Review 73 (2020-06-03 - Rating: 5)

    We are very happy with Ben Maines. Always on time, always call first and very courteous. Couldnt ask for better service. Thank you!

  • Review 74 (2020-04-17 - Rating: 5)

    These gentlemen have been to our home many times. I can’t say enough about their company or employees. You will be happy that you choose this company! Thank you all for always being her to help us!Cheryl Smith

  • Review 75 (2021-11-09 - Rating: 5)

    Ive used them often for different rental properties we have and they are great! This time, when it was my own home, they were the only ones I called!

  • Review 76 (2021-08-06 - Rating: 5)

    Wasnt first time using Ben Maine, but everytime the technician is friendly and seem well knowledge. I will definitely recommend them and use them again in the future.

  • Review 77 (2021-01-13 - Rating: 4)

    Maines has always been very prompt and efficient handling the calls timely and providing great service using only the best approved parts for repairs.

  • Review 78 (2021-06-14 - Rating: 5)

    My ac went out on a Sunday. They were very quick and took care of the problem within an hour. The call was more expensive then Nirmal but reasonable for a Sunday call.

  • Review 79 (2021-06-04 - Rating: 5)

    Our business has used them for years. Theyre easy to work with, responsive, and professional. Its always a great experience!

  • Review 80 (2021-11-10 - Rating: 5)

    I like that they call and offer time and day options . The tech always calls when hes on the way. Tech is prompt with arrival and service. If a problem is discovered options are offered. Great people, great service, great company.

  • Review 81 (2019-08-19 - Rating: 5)

    Fabulous - AC was down, called on a Saturday morning, immediately got someone on the other line, a technician was there within two hours and got all done quickly with a professional and sweet spirit. Bravo!

  • Review 82 (2021-04-20 - Rating: 5)

    Prompt professionals who provide great service. They will provide you with options and let you decide what to do. They are not looking to upsell you.Once while on vacation on the east coast, the AC went out for our housesitter. Just a single call and the AC was fixed with us out of town.. If there is a better group of HVAC pros out there, I wouldn’t know because I am not looking to ever change.

  • Review 83 (2020-10-16 - Rating: 5)

    I will always use Ben Mines, their customer service is outstanding, they are very affordable and they always get the job done the first time. We love the that they know exactly what to do and in a very timely manner!!

  • Review 84 (2020-07-22 - Rating: 5)

    Always on time and call when technician is on his way. My system is aging but so far, they have kept it in shape. Would definitely recommend them.

  • Review 85 (2019-11-26 - Rating: 5)

    Dependable, on time, best at getting the job done & fair pricing and follow up with all our needs. Theyve been our Families company for many years & will be B. Maines for many more.

  • Review 86 (2019-08-02 - Rating: 5)

    Came same day I had an issue, professional and courteous! Technician took the time to explain the issue to me and repaired it quickly.Thankful to have a cool house again!

  • Review 87 (2019-12-07 - Rating: 5)

    Needing an Inspection of a New Home, they were Timely, Professional, Informative and Priced Well. I will continue to use their Maintainence Service after Home Closing.

  • Review 88 (2021-01-28 - Rating: 5)

    Service representative John was very professional, knowledgeable and respectful. Explained several things to me I wasnt aware of. Great maintenance visit

  • Review 89 (2021-02-11 - Rating: 4)

    Service man excellent. Took time to explain system, how it worked and how to repair. Friendly, great attitude. Will definitely call back again.

  • Review 90 (2020-01-29 - Rating: 5)

    Great company to deal with! They make it fast and easy. Called in for a thermostat issue and it was fixed within a couple of hours!

  • Review 91 (2019-06-20 - Rating: 5)

    Periodic service was performed on-time, thoroughly and efficiently. The unit was operating as required and filter was replaced. The outside unit was completely cleaned and reassembled. Great service!

  • Review 92 (2020-09-24 - Rating: 5)

    Honest, professional, friendly service. Arrived during scheduled time after a call to notify that he was on his way. Also, followed CDC guidelines, wearing a mask.

  • Review 93 (2019-06-27 - Rating: 5)

    They came out quickly and had the issue diagnosed almost immediately. Great customer service! Would definitely recommend!

  • Review 94 (2019-06-24 - Rating: 5)

    Office staff friendly and helpful. Very quick response time. Technician prompt, efficient and gave great service. I highly recommend!

  • Review 95 (2020-06-26 - Rating: 5)

    Well pleased with service & technician. Glen is very knowledgeable, explains process, offers suggestions to improve efficiency and has a friendly, pleasant personality.

  • Review 96 (2020-11-24 - Rating: 5)

    The technician was very helpful to go over the features of our new heat pump until we understood what we had done wrong. Now the unit works fine because we were setting things wrong.

  • Review 97 (2020-07-14 - Rating: 5)

    We were impressed with the prompt and courteous service. The technician was very professional. We plan on using them again!

  • Review 98 (2022-08-27 - Rating: 5)

    Very professional, highly skilled, and a proud American. You cant go wrong with Ben Maines.

  • Review 99 (2021-07-26 - Rating: 5)

    They were able to get a technician out on a Sunday relatively quickly. Mark was very professional and courteous.

  • Review 100 (2021-06-22 - Rating: 5)

    Had maintenance done and they are always on time and very professional. Any questions I had they answered. Definitely recommend them.

  • Review 101 (2020-10-23 - Rating: 5)

    From the phone call to schedule service to the staff and the technician everyone is very knowledgeable and care about their customers. I really enjoy having this company service our a/c & heating unit.

  • Review 102 (2019-09-03 - Rating: 5)

    Outstanding service and genuine nice people. They installed our unit in a timely manner and always call ahead to aervice.

  • Review 103 (2020-09-09 - Rating: 5)

    They were there in less then 10 min. And that was day after the holidays. They were very efficient and low cost. I recommend them every time!!

  • Review 104 (2021-10-11 - Rating: 5)

    Dan arrived on time, performed the service check promptly, and left everything clean. We have the system checked in the spring and fall each year.

  • Review 105 (2020-01-28 - Rating: 5)

    They were punctual and professional. The technician performed various tests to insure the ignitor was not the only problem. Highly recommended!

  • Review 106 (2019-10-03 - Rating: 5)

    Have been using Ben Maines for several years and would not use another company. Very responsive to any issues we have had. Always very professional.

  • Review 107 (2021-11-10 - Rating: 5)

    Daniel with Ben Maines did a great job and was very curtious and friendly. I will use him again.

  • Review 108 (2019-05-31 - Rating: 5)

    Technician was prompt and thorough. He performed necessary repair and service to our system. He explained everything he was doing to my wife.

  • Review 109 (2021-10-25 - Rating: 5)

    Routine maintenance of home HVAC for last forty years. No complaints.All the favorable comments apply. Keep up the good work, and thank you!

  • Review 110 (2019-08-08 - Rating: 5)

    Technician was professional and very knowledgeable. He was able to find the problem quickly and do the repair. The price was very reasonable.

  • Review 111 (2020-07-22 - Rating: 5)

    John did great job and worked really hard to understand our problem with AC and thermostat. Highly recommend Ben Maines

  • Review 112 (2022-03-29 - Rating: 5)

    The technician (Daniel) was very professional and courteous. He made sure my system was ready for the summer!

  • Review 113 (2021-06-21 - Rating: 5)

    Repaired, replaced parts, added freon, a d cleaned the outside unit. Very competent and friendly service. Couldnt be happier.

  • Review 114 (2021-10-27 - Rating: 5)

    This was a seasonal check of AC unit under a service contract with the company. Service technician arrive as scheduled and was professional and friendly. A positive experience.

  • Review 115 (2020-05-13 - Rating: 5)

    Excellent in every way. Mark was pleasant and very professional. Did a great job. Fast and effecient

  • Review 116 (2019-09-11 - Rating: 5)

    Jeff was here by 7:00 AM, got in the attic, diagnosed the problem and his technicians had the problem fixed by noon. Ask for Jeff for the best sales and service.

  • Review 117 (2019-10-23 - Rating: 5)

    Wonderful, professional people. Jeff and his crew are wonderful and quick and worked with me on everything, above and beyond everything.

  • Review 118 (2020-02-18 - Rating: 5)

    Always attentive to detail and to get the job done!! Very professional every time. They are amazing to work with

  • Review 119 (2022-09-19 - Rating: 5)

    Very friendly and professional, and quick to respond to any issues. Would definitely recommend!

  • Review 120 (2020-05-05 - Rating: 5)

    Showed up just as promised and was very professional in service. Liked that he wore a face mask for the customer. Wish everyone did that.o

  • Review 121 (2021-09-14 - Rating: 5)

    Everyone from a quick response by phone to scheduling a home visit to the repair all within 4-hours.Great job

  • Review 122 (2019-06-24 - Rating: 5)

    Daniel was polite and got right to business. He fixed what he could and recommended getting an electrician to complete the job.

  • Review 123 (2020-08-14 - Rating: 5)

    Our service technician was very professional and taught me a lot about my system while he was here!

  • Review 124 (2020-10-30 - Rating: 5)

    They were on time, called in advance, gentlemen was extremely nice and customer service is great! 2nd time using this company.

  • Review 125 (2020-06-16 - Rating: 5)

    Always on time and very professional. They answer any questions I ask. He always explains what he did during the check up.

  • Review 126 (2022-01-06 - Rating: 5)

    Service reps were very good and helpful. Continued working until they solved the problem.

  • Review 127 (2022-09-13 - Rating: 5)

    HVAC Baby Good people good pricing clean and courteous. Your Longview Premier Lennox dealer yall.

  • Review 128 (2021-07-09 - Rating: 5)

    They are always courteous and professional. They do great work. I highly recommend.

  • Review 129 (2019-06-10 - Rating: 5)

    Fast response, technician arrived when promised. He was fast, professional, and polite. Highly recommend.

  • Review 130 (2020-09-28 - Rating: 5)

    Service was quick yet very thorough. Highly recommend joining the annual service for price reductions and peace of mind.

  • Review 131 (2019-06-27 - Rating: 5)

    They are always professional.They keep in contact and are timely. We have used them for probably 50 + years for residential and business services

  • Review 132 (2019-07-09 - Rating: 5)

    Travis and Dakota installed a brand new a/c, heat pump in 5 hours! Very courteous and professional.

  • Review 133 (2021-03-30 - Rating: 5)

    Had A/C checked & smart thermostat installed. They were on time and very professional during their visit

  • Review 134 (2020-07-06 - Rating: 5)

    How grateful for them coming out as quickly as they did and determine what was wrong with my air conditioner, which turned out was low in freon. I was mighty thankful

  • Review 135 (2020-04-10 - Rating: 5)

    Friendly and efficient. They did an excellent job communicating with us and followed through with their commitments.

  • Review 136 (2020-10-09 - Rating: 5)

    Arrived on time, very efficient in what he had to do, and we had a very nice conversation during the time he was here.

  • Review 137 (2021-07-16 - Rating: 5)

    Everyone is always very helpful, friendly and professional. Every technician that has been to my house has been super!!

  • Review 138 (2021-06-17 - Rating: 5)

    The gentleman that came out was very helpful. He found out the problem and fixed it really fast. Wonderful person

  • Review 139 (2019-12-10 - Rating: 5)

    Great service. Helped us with setting up remote access to our thermostats.

  • Review 140 (2021-03-16 - Rating: 5)

    Tech checked all areas of the system and this was a spring check up/service. Ben Maines is the best.

  • Review 141 (2022-04-12 - Rating: 5)

    Maintance plan is amazing. Great response for emergencies! Highly recommend.

  • Review 142 (2019-05-23 - Rating: 5)

    Great services, fast working and the maintenance-men always have very good manners.

  • Review 143 (2019-12-05 - Rating: 5)

    Great experience with this company. Fast and friendly service. Would definitely recommend!

  • Review 144 (2020-07-23 - Rating: 5)

    Daniel did an excellent job. He was thorough and provided beneficial information.

  • Review 145 (2021-03-08 - Rating: 5)

    Service was excellent,but same problem reoccurred12 hrs later.( code 226.high pressure switch stuck closed) hasnt shown code since

  • Review 146 (2021-08-10 - Rating: 5)

    Always had the best service with Ben Maines. Great people great service!

  • Review 147 (2021-07-09 - Rating: 5)

    Service from Ben Maines could have not been better. Service man John is great.

  • Review 148 (2024-02-03 - Rating: 5)

    Great service and personnel. Mark is the best!

  • Review 149 (2021-02-05 - Rating: 5)

    Very nice group of people! They talked us through our options and helped us pick the right one for us!

  • Review 150 (2019-12-10 - Rating: 5)

    The technician was friendly, on time and skilled at his job. I would recommend Ben Maines

  • Review 151 (2020-07-20 - Rating: 5)

    Very thorough job done by maintenance guy. Very pleased with all he did in a short period of time!

  • Review 152 (2020-07-28 - Rating: 5)

    Always polite and courteous air conditioning technicians from Ben Maine! Highly recommend!

  • Review 153 (2021-12-21 - Rating: 5)

    Been using them for years. Always very satisfied.Excellent.

  • Review 154 (2021-08-25 - Rating: 5)

    Excellent, thorough, came back following morning to verify system. Always treated with integrity.

  • Review 155 (2019-11-07 - Rating: 5)

    Mark always does a great job now and for the many years to my family.

  • Review 156 (2021-09-01 - Rating: 5)

    As one of the older and more established Heating and Air Conditioning Businesses, Ben Maines is a standout!

  • Review 157 (2020-10-30 - Rating: 5)

    Thought I would have to wait a few days but they came out same day. Quick efficient service.

  • Review 158 (2021-01-26 - Rating: 5)

    Loved how responsive and fast they were, tge guy who came out was great..

  • Review 159 (2021-05-04 - Rating: 5)

    John was very knowledgeable and educated me on our system. Top notch!

  • Review 160 (2019-09-03 - Rating: 5)

    Thank you so much for the professional and timely manner in which my call was handled on Sunday afternoon.

  • Review 161 (2019-12-02 - Rating: 5)

    We were well pleased with the service. Trust we are good for another year.

  • Review 162 (2020-05-26 - Rating: 5)

    Daniel came out and got our A/C working in an absolute downpour! Dont normally see that type of dedication these days! Thank you!

  • Review 163 (2020-03-03 - Rating: 5)

    Always here when needed. Does great work. Polite and professional employees.

  • Review 164 (2020-06-23 - Rating: 5)

    Called back immediately. Came when scheduled. Quickly corrected problem. Followed up. Very professional!!!

  • Review 165 (2021-05-20 - Rating: 5)

    Very good customer service and a very knowledgeable service tech . Excellent experience!

  • Review 166 (2021-02-25 - Rating: 5)

    Service was great I have been a customer for a long time and they have been excellent

  • Review 167 (2020-03-30 - Rating: 5)

    Ben Maines is always so professional and provides excellent customer service!

  • Review 168 (2020-09-23 - Rating: 5)

    Fantastic service! Knowledgeable and friendly technician. Highly recommend!

  • Review 169 (2019-07-10 - Rating: 5)

    Gentleman that came by to help was very polite and extremely helpful and did a good job.

  • Review 170 (2020-11-16 - Rating: 5)

    Awesome service and Daniel always does a great job ! ThAnk you

  • Review 171 (2019-12-05 - Rating: 5)

    Glenn Westbrook is my professional who always keeps my HVAC working well. Thank you Ben Maines

  • Review 172 (2021-05-20 - Rating: 5)

    Best AC company around and very affordable prices. Everyone is very nice and professional.

  • Review 173 (2020-06-09 - Rating: 5)

    From the initial phone call to the service technician coming to my home, it was a good experience.

  • Review 174 (2021-05-04 - Rating: 5)

    Super nice.Wore shoes protectors while indoors.Great job.

  • Review 175 (2019-07-02 - Rating: 5)

    Consistent , knowledgeable and professional. Thank you for the great service. Vince

  • Review 176 (2022-03-29 - Rating: 5)

    Never had a problem with quality of service in over 20 years!

  • Review 177 (2019-12-24 - Rating: 5)

    We absolutely love Mark best man working for you

  • Review 178 (2020-11-18 - Rating: 5)

    Very satisfied with the service Ben Maines provided on 11-17-20

  • Review 179 (2020-01-02 - Rating: 5)

    Fast friendly service. Love Ben Maines ❤️

  • Review 180 (2021-06-10 - Rating: 5)

    Wonderful service. On time and efficient. very prompt service.

  • Review 181 (2020-08-25 - Rating: 5)

    Excellent work, prompt, very courteous. Very satisfied. Thanks

  • Review 182 (2020-10-16 - Rating: 5)

    They come here twice a year x 35 yrs. No complains

  • Review 183 (2019-09-27 - Rating: 5)

    Everything can be summed up in two words: superb service.

  • Review 184 (2021-06-21 - Rating: 5)

    Very good service. Professional and knowledgeable.

  • Review 185 (2020-05-04 - Rating: 5)

    They were on time and efficient. Clean and professional as well.

  • Review 186 (2021-06-26 - Rating: 5)

    Very impressed with service and response time. Would use again.

  • Review 187 (2021-08-10 - Rating: 5)

    Wonderful experience! I would recommend the company.

  • Review 188 (2019-12-24 - Rating: 5)

    I highly recommend Ben Maines for your HVAC needs.

  • Review 189 (2020-09-10 - Rating: 5)

    Wonderful service! Would highly recommend

  • Review 190 (2021-12-29 - Rating: 5)

    Professional and kind. Good tech. Appropriate follow through.

  • Review 191 (2021-07-16 - Rating: 5)

    Great job greatly appreciated good service Technician.

  • Review 192 (2019-06-26 - Rating: 5)

    Biannual inspection by Daniel. Great job. Thanks!

  • Review 193 (2023-06-03 - Rating: 5)

    Very nice tech come out.

  • Review 194 (2020-03-27 - Rating: 5)

    Great and very respectable technician and a fair price

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