AxsomAir

Photo of AxsomAir

Located in Houston,

Address: 4150 University Pkwy, Natchitoches, LA 71457, United States

Phone: +1 318-228-1793

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Repair services

Categories

  • HVAC contractor
  • Electrician
  • Electric generator shop
  • Plumber

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-11-05 - Rating: 5)

    Dylan and Parker were absolutely amazing at every stage of the installation process! Great, upbeat and professional attitudes, motivated and always communicated and explained every step in this process! Thank you Dylan and Parker for actually making this fun!!Kristie and Bennett

  • Review 2 (2024-11-20 - Rating: 5)

    The company has always been positive with services. On time and efficient in their work. Annual service is always available. The technicians are very knowledgeable. Also Nathaniel went above and beyond to complete the services by returning with the proper filter to have my mother unit ready for the fall weather. He service both housing with the same diligence and expertise

  • Review 3 (2025-01-21 - Rating: 5)

    Nathan was excellent and he fixed the AC and showed me in quite detail how to operate the system. He was very personable and very knowledgeable! he was here again today, and I would say the same thing that I did the first time! Nathan was great!

  • Review 4 (2025-02-13 - Rating: 5)

    As usual, a great experience. We had a problem with our AC, I called Axiom and they sent Nathaniel out. I consider Nathanial my technician. He found the problem, got the part, and repaired it. It’s working great thanks to Nathaniel

  • Review 5 (2025-02-21 - Rating: 5)

    Mike did a great job replacing the pump in our sewer lift station, including removal of all the rocks that had fallen in and burned out the existing pump. Axsom Air continues to excel at outstanding customer service.

  • Review 6 (2025-01-06 - Rating: 5)

    Justin Ables was very polite. He introduced himself before arriving. He checked out what was needed to move unit and gave an estimate. He let us know they were ready able to perform project and let them know if needed further assistance.

  • Review 7 (2024-09-18 - Rating: 5)

    Sean was our service tech. He was professional, polite, personable, and knowledgeable. He went beyond the call of service by staying until he knew the source of the problem we were having and coming up with a plan to repair. I feel very confident with the suggestions and plan he presented.

  • Review 8 (2025-02-11 - Rating: 5)

    Michael was timely, professional, thorough, and efficient in inspecting my home plumbing. He was friendly also. Told me what he was going to do and did it. Wrote up things he observed and suggestions options.

  • Review 9 (2024-11-08 - Rating: 5)

    Nathan was able to get our air conditioner functioning in no time with a coil install that was smooth and quick. Axsom Air ordered the part and completed the job in less than a week. Very pleased with all of my dealings with them. Consistent top service!

  • Review 10 (2024-12-06 - Rating: 5)

    Charles was very polite patient and caring! He made sure we understood everything, he throughly explained it all. We want to thank him so much made Us feel like family.

  • Review 11 (2024-10-17 - Rating: 5)

    Nathan was so professional while at the same time warm and friendly. He explained things and was very knowledgeable and helpful on best way to get the service from my unit. He cleaned up and made sure the area was spotless.. Outstanding job Nathan

  • Review 12 (2024-10-15 - Rating: 5)

    I am very please with the work that Michael Simmons did for me and i appreciate his work. He did an excellent job and I would recommend him to anyone who my need plumbing work. Than you very much.

  • Review 13 (2025-02-25 - Rating: 5)

    Nathen was very nice and polite and helpful when I asked questions and the other young man he was also helpful and he was working on everything outside mostly but when we did interact he was polite as well 😉

  • Review 14 (2025-02-20 - Rating: 5)

    My client was very impressed with Michael Simon. As I am. How will continue to refer you to my clients.

  • Review 15 (2025-01-23 - Rating: 5)

    Jeriod did an excellent job determining what was wrong with our furnace and how to fix the issue. He was polite, respectful and very capable. Thanks for everything!

  • Review 16 (2024-12-06 - Rating: 5)

    Mr. Simmons was very nice, and he told, me all about what he need to do, and how much the cost before he did the work. That I appreciate. He told me about the company and the membership. Once he finished thing when well.

  • Review 17 (2024-11-14 - Rating: 5)

    He did an amazing job and would highly recommend to anyone. Enjoyed talking with him and listening to what he had to say about maintain our ac system. Thank you

  • Review 18 (2024-12-19 - Rating: 5)

    Justin, was very professional and answered all our questions thoroughly. He called to let us know when to expect him and was very prompt.

  • Review 19 (2024-06-10 - Rating: 5)

    FINAL: Restored 5 star rating. The owner called this morning to follow up. Within a couple hours of that call I ended up with him and three technicians on premise. The duct was secured, probably doubly so at this time. Big credit for a man standing behind his name and company and showing up to make sure the job got done right.UPDATE: 8 o clock appointment was missed. Technician called at 8:30 saying he was going to see if he even had the parts. I finally called the technician back at 10:30 to find out he did not. The office offered another appointment tomorrow requiring me to miss work.UPDATE 1 week: Reducing to 1 star. My house reached 86 degrees. Upon inspection the work turned out to be “repairing” my main feed duct with zip ties for the low cost of $300, which of course failed. I called the after hours number twice today with a promise of a call from dispatch. I have heard from no one. If axsom makes it right, I will update this again.Nathaniel with Axsom Air came out for a routine summer service and found a disconnected duct that was costing me most of my efficiency. He was polite, knowledgeable, and thorough. All costs were explained ahead of time and repairs performed quickly.

  • Review 20 (2024-11-28 - Rating: 5)

    The entire Axsom team did a great job, and Kevin worked long by himself to complete the job. Everything seems to be working as it should. He was always courteous, professional, and on task

  • Review 21 (2025-01-28 - Rating: 5)

    The people are very friendly and got me taken care very quickly. This is my go to company and I have used them many times. They never disappoint me.

  • Review 22 (2024-08-21 - Rating: 5)

    Nathan had a lot of experience answered all my questions was very polite and very professional. I wish there were more people like him. We were very pleased with his work.. It looked good on him the way he acted and professional and everything.

  • Review 23 (2024-12-19 - Rating: 5)

    Jeriod was respectful, showed up on time and called when he was on the way. He inspected our heating system and answered all of our questions. Highly recommend 👍🏻

  • Review 24 (2024-09-13 - Rating: 5)

    Kevin Huneke worked quickly and efficiently. Hes always in a great mood, whether its hot or raining. Hes so polite and will stop to answer any question you have thoroughly without making you feel like youre wasting his time. Every time I see him, hes upbeat with a smile on his face! Will recommend to anyone looking for an electrician!!

  • Review 25 (2025-01-14 - Rating: 5)

    William Brust did a great job fixing our plumbing problem. He was very kind and fast. He explained everything that he had to do. I would definitely have William come out again if needed. I would also recommend AxsomAir to anyone that needs a plumber. Thank you William for doing a great job.

  • Review 26 (2025-01-17 - Rating: 5)

    Incredibly prompt and so nice to be updated. Service tech was great to work with and it was evident he is proficient in this trade.

  • Review 27 (2024-10-24 - Rating: 5)

    Nathaniel showed up on time, did the checkup quickly, and discussed a few ‘possible future issues’. Pleasant attitude. Very satisfied with the service.

  • Review 28 (2025-01-15 - Rating: 5)

    Nathaniel came out to check my heat. He was real nice, polite and set up to have an electrician contact me about getting the breaker replaced.

  • Review 29 (2024-04-24 - Rating: 5)

    Bill is always professional and does good work. He is the person I will request if I have to have a plumber again.

  • Review 30 (2024-12-03 - Rating: 5)

    Malcolm was very professional and courteous! I feel like we are getting quality work that will help our household

  • Review 31 (2025-02-25 - Rating: 5)

    Malcolm was great very nice and courteous!!!! Extremely helpful!!!! The service was fast and fixed the issue in no time!!!!!! Bobby came out a few moments ago and he was great as well!

  • Review 32 (2024-01-26 - Rating: 4)

    We have been very pleased overall with the service we have received from Axsom Air over the years and continue to be so after this latest work we had done. Late last year it was determined that our fifty-plus year-old house needed to be brought up to modern code requirements. It entailed three days of work inside and outside on the three coldest days of 2024 so far. The team who did the work, a senior electrician named Kevin and two younger techs named Jacob and (we cannot remember the other name), working under Kevin’s supervision, were unfailingly prompt and efficient, polite and courteous as they worked their way through our house and especially outside in sub-freezing conditions which undoubtedly impeded their work. All that being said, however, it was a struggle determining how to rate the overall experience fairly. It is a shame that the review system does not allow fractional stars, because four out of five seems too low, but neither could we give them a full five stars. Most of the work went off without a hitch. Nevertheless, three items (one relatively minor) must also be acknowledged: 1) Immediately after they departed on the first day, we discovered that two major appliances were not working. It was so soon that the dispatcher at Axsom’s main office still showed them here, and fortunately Kevin lives very near us. He was there within minutes and determined the problem to be, as we understand it, a wire cut too short in installing the new outlet on that circuit. He fixed it and all was well. 2) Nevertheless, within an hour or so, the house seemed unusually cold even though we could hear the HVAC blower working. The setpoint was 68F, but the ambient temperature was only 62F, quickly falling to 61F. We called the dispatcher again. It took a little longer to get an HVAC technician over here, by which time the air temperature had fallen to 54F. We would like to especially commend that technician, Malcolm, who, even though we were his ninth call in a long day (it was verging on 9:30pm by that time) was unfailingly cheerful as he checked over the unit and found that the outlet powering the HVAC had been (as we understand it) wired with its polarity reversed. Apparently even though most circuits can work either way, the HVAC will not. Again, fortunately, it was quickly fixed. 3) The third problem was merely an annoyance, that the team did not pick up completely after themselves, nor did they reattach (or attach, as the case might be) all of the switch- and outlet-plates. One of the switchplates could not be found. At least one of the old outlets was simply left discarded to the side. (See attached photo.) There were numerous short pieces of stripped insulation in the vicinity of each of their work sites, which also had numerous little piles of dust and debris produced by their work. Compared especially to problem number 2 above, this is trivial, but for several thousand dollars we did not expect any of these. So, to sum up, our overall experience was quite positive, with a couple of mishaps along the way that kept it from being perfect. If we could assign half-stars, the assessment would be 4.5 stars.

  • Review 33 (2024-10-21 - Rating: 5)

    Justin Kopp was our repairman. He immediately noticed the problem, cleaned and fixed the part that had been exploding and giving off sparks. He was courteous and knowledgeable. Never had a repairman that good. 👍👍👍👍👍👍👍👍👍👍👍👍

  • Review 34 (2024-11-14 - Rating: 5)

    Very respectful offered to help bring my groceriesHe found the problem and did a temporary fix. A install team will be sent out to fix the problem. AxsomAir yes I will use them Again.

  • Review 35 (2024-10-10 - Rating: 5)

    Nathaniel did the pre-winter checkup on our central heat. Everything was good. He did a very quick and efficient job on the checkup. We’re ready for the cold weather. Just kidding, we hate it…🥶

  • Review 36 (2024-11-24 - Rating: 5)

    Each person in crew that installed my unit was very friendly and let me know everything that was done.I would use them again and will recommend them.

  • Review 37 (2024-08-08 - Rating: 5)

    Malcolm was simply amazing! He was very respectful as well as knowledgeable and took no time getting our air running again. He deserves 10 stars but 5 was the highest I could go. Thanks Malcolm!! A+ Service!!

  • Review 38 (2024-12-03 - Rating: 5)

    Malcolm was extremely helpful and kept me informed of what he was finding as he narrowed down problems and pinpointed the issue with my heating system. Really nice guy!

  • Review 39 (2024-10-16 - Rating: 5)

    Kevin was able to quickly install a new chime for our doorbell, which hadn’t worked in years. He is good about cleaning up afterwards.

  • Review 40 (2024-08-16 - Rating: 5)

    After doing a Google search of HVAC companies in area came across AxsomAir. Great reviews so I decided to give them a try. Nathaniel kept me informed from initial call to after completion. He arrived on time and was very professional. Explained in detail everything he was going to do a d after completion explained me the results of the service of my unit. Definitely plan on using them for all my future HVAC needs

  • Review 41 (2024-09-02 - Rating: 5)

    Malcolm Montgomery came to repair air one NIGHT it went out! He did an extremly great job, very friendly, top tier customer service! Would recommend him to anyone!

  • Review 42 (2025-02-26 - Rating: 5)

    Bill was very professional and very knowledgeable of the job he had to do. I would recommend him

  • Review 43 (2024-10-30 - Rating: 5)

    Thank you Malcolm Montgomery again! Malcolm has assisted me before and he came today to assist me with my tuneup today. The whole staff is awesome like one big happy family. They know me by name and they always attend to me. Malcolm made sure that my tuneup was done and that I will be ready for when the cold weather comes. Thanks again!!!

  • Review 44 (2024-12-29 - Rating: 5)

    He was very nice, and very detailed on what the problem, was, and got the job done, and I will ask for Mr.Bill Brust again for all plumbing needs, and thanks again for all your help 😊🤗

  • Review 45 (2024-06-07 - Rating: 5)

    I recently had Bobby Terrell come out to repair my AC, and I couldnt be more satisfied with the service. Bobby showed up promptly, which I greatly appreciated. He took the time to listen to my concerns and knew exactly what needed to be done to fix the issue. What impressed me most was how he explained everything in detail, making sure I understood the process and what needed to be done. His professionalism and expertise were evident throughout the visit. Thank you, Bobby, for your excellent service and for making the experience smooth and stress-free!

  • Review 46 (2024-11-23 - Rating: 5)

    The service man came when he said he would, did the job expertly for the estimate. The quality of work was great and he cleaned up after himself. He was pleasant and professional.

  • Review 47 (2024-09-02 - Rating: 5)

    Michael Simmons did a good job checking my central air system. He was friendly, knowledgeable, and efficient. He also fixed a problem with the air vent system that improved the airflow and temperature in one of the rooms in my house. I appreciated his effort, and I am very satisfied with his work.

  • Review 48 (2024-11-18 - Rating: 5)

    I was very pleased with Michael’s work at my house. He uncovered a problem with my plumbing and was able to fix it and correct the problem.

  • Review 49 (2024-07-11 - Rating: 5)

    John W. was a wonderful professional who came out to replace our busted water heater. He listened, answered any question we asked, and finished the job efficiently without any issues. 10/10 service. They are my go to plumbing and AC people now.

  • Review 50 (2024-08-08 - Rating: 5)

    William was very detailed and was a very diligent worker! He performed plumbing upgrades throughout our home. All work was completed and looks updated and great! Very kind young man!

  • Review 51 (2024-12-26 - Rating: 5)

    The Technician found the problem right away gave us quote and fix the problem. They called before they arrived in time and cleaned up all their mess

  • Review 52 (2025-01-25 - Rating: 5)

    Michael Simmons was very thorough with his determination of my plumbing problem. He took care of it precisely & professionally.Oswald Taylor

  • Review 53 (2024-08-12 - Rating: 5)

    Jeriod Abel was the technician that serviced our home today. He was very courteous and polite. Jeriod did an excellent job and in a timely manner. We have been looking for a company like Axsom that is dependable and are very reasonable with their prices. Thank you Axsom for responding to our needs quickly. Jeriod Abels did a great job!

  • Review 54 (2024-09-06 - Rating: 5)

    Axsom Air responded and made a service call within an hour after my call. Micheal was very professional and did a great job. He was friendly, knowledgeable and I was very pleased with the work.. He also sold me a monthly membership. I would highly recommend Axsom to my friends and family.

  • Review 55 (2025-02-17 - Rating: 5)

    Justin was very super helpful, professional and informative. Definitely a plus for axsom air

  • Review 56 (2024-10-26 - Rating: 5)

    The entire process for a weekend service call was flawless. Jared arrived promptly, diagnosed the malfunction, and quickly fixed it. He is highly professional and represents Axsom Air well!

  • Review 57 (2024-10-14 - Rating: 5)

    On time, very good communicator, and attention detail. We were very happy with the preventative maintenance service on our HVAC system.

  • Review 58 (2024-09-04 - Rating: 5)

    The electrician came out and checked panels, outlets and explained the price and everything to me. He did a great job. I appreciate everything. Thank you.

  • Review 59 (2024-05-05 - Rating: 5)

    Definitely appreciate Malcom Montgomery coming out on a Sunday to get us cool air again. He found the issue very quick and also had that issue resolved very soon! He was very knowledgeable and looked over a few other things while here to make sure our unit was running the best it could. Malcom was very professional and very nice!! Would definitely recommend him coming out again if another issue was to ever arise.

  • Review 60 (2024-10-13 - Rating: 5)

    Mr. Bobby Terrell is the service tech who called on me yesterday. He was not only personable, friendly and knowledgeable at his job but took the time to explain my questions concerning my unit. I was very pleased with his work and hope he will be the service tech to call on me in the future. Thank you, Dianne Lollar

  • Review 61 (2024-06-25 - Rating: 5)

    Malcolm Montgomery did an outstanding job checking out my AC unit and explaining his findings. Noted some improvements I might wish to make, which I appreciated. My first business dealings with AxsomAir and i have been impressed.

  • Review 62 (2024-07-24 - Rating: 5)

    Nathan was professional throughout the entire experience. He came out a Sunday and provided informative advice and exceptional service. Would highly recommend.

  • Review 63 (2024-06-24 - Rating: 5)

    Kevin is an awesome electrician! It took him a minute to track the problem but he sorted everything out. He wore shoe covers and cleaned up before leaving. Kevin was friendly, informative and proficient!

  • Review 64 (2024-05-20 - Rating: 5)

    I discovered my ac was out after work on a Thursday evening. The next morning, they quoted me a time of 2-4 pm for a repairman. I was in a rush to get to Shreveport for a graduation ceremony. Bobby showed up about 1:30 and very quickly and efficiently determined only the thermostat needed to be replaced. He was in and out in less than 30 minutes. He was very friendly and asked about my daughters graduation. I highly recommend Bobby for any ac work you may need.

  • Review 65 (2024-07-04 - Rating: 4)

    Jacob was very knowledgeable and helped us figure out a plan. Before that we were about to give up but he got us back on track. Thanks and we look forward to doing business with axsom in the future.

  • Review 66 (2024-10-31 - Rating: 5)

    I highly recommend AxsomeAir. The employees of this establishment are excellent. Malcolm Montegomery performed the Fall Maintenance on my HEATING SYSTEM and did excellent work. He was knowledgeable, personable, and kind. He carefully explained the procedures and performed the maintenance. He was efficient, hard working, seemed to enjoy his job, possessed high standards, and was pleasant and respectful. I have severe hearing loss and he took time to speak loud and faced me when he was talking.

  • Review 67 (2024-02-01 - Rating: 5)

    Michael Simmons did a great job! He gave me a proper estimate.The work required digging, cutting pipe and re-piping, and removal of an unneeded indoor pressure regulator which he also removed with more re-piping. There was no damage done to anything, and his clean-up was also perfect. He was polite and addressed all my questions. You could not expect a better worker.

  • Review 68 (2024-11-22 - Rating: 5)

    Crew was very prompt, professional, and courteous. Would definitely use them again.

  • Review 69 (2024-08-23 - Rating: 5)

    Michael was honest, efficient and informative. He got our repairs done in a timely manner and explained everything.

  • Review 70 (2024-06-20 - Rating: 5)

    Malcolm and Nathan were prompt, courteous, and knowledgeable about their job. They did not waste time and gave a full report of their service inspection. Wouldrecommend to others.

  • Review 71 (2024-10-01 - Rating: 5)

    Malcolm was knowledgeable and very professional. He came out and did our yearly inspection and maintenance of our system and gave some tips to keep it running smoothly! Thank you!

  • Review 72 (2025-01-15 - Rating: 5)

    William was awesome and answered every question I had!Very knowledgeable and understood my concerns thank you!!!

  • Review 73 (2024-07-05 - Rating: 5)

    Mr. Michael was Very fast, knowledgeable, and polite!! I recommend this company 👌🏾 👏🏾

  • Review 74 (2024-09-10 - Rating: 5)

    William (Bill) came to house and found a pin hole leak that was causing major water seepage in my floors. Amazing how he could discover the origin. Bill also has a great work ethic.

  • Review 75 (2025-01-23 - Rating: 5)

    Kevin with Axsom did an excellent job replacing my pool timer/switch. They set an appointment for the same day I called and arrived on time. Service was completed same day. He replaced all wiring and timer switch box. It looks great and works perfectly.

  • Review 76 (2024-05-02 - Rating: 5)

    Malcolm Montgomery was very friendly, polite and thorough at the maintenance and inspection of our a/c unit today. He also explained in detail all the options we have for cleaning our unit and ducts to get the maximum function. He did all this even though it was pouring down rain. Thanks again, Malcolm.

  • Review 77 (2025-01-23 - Rating: 5)

    The service man was very professional.We think he did a great job.Yes

  • Review 78 (2024-12-10 - Rating: 5)

    Jeriod Abels was a great technician. He was on time,polite, and knowledgeable.

  • Review 79 (2023-12-22 - Rating: 5)

    We couldnt get the heat or hot water on in our newly purchased home. Given it was late December, it was freezing! We called never expecting they could send someone out same day...but they did. Not only that, but it was 30 minutes later! BTW- it was a few days before Christmas too! We had called several other places and no one even picked up the phone. Bobby was our technician. He figured out what was going on with both issues...something that was well out of the skill set of a homeowner. He expertly fixed both problems. He was pleasant, knowledgeable and professional. We would highly recommend this company and Bobby specifically. Give this man a raise!

  • Review 80 (2025-02-19 - Rating: 5)

    Malcolm Montgomery was very professional. Extremely nice! Great Employee to have! Explained everything he did..

  • Review 81 (2024-05-16 - Rating: 5)

    He quickly and efficiently diagnosed and solved our problems, and was very knowledgeable amd professional. Weve had nothing but good experiences with your company, and Nathaniel was just great.

  • Review 82 (2024-04-23 - Rating: 5)

    Justin Abel’s came out and did the Best job cleaning outside coils tuning up unit and got us feeling cool again😎I seen a bunch of techs over the year but I think this guy had all of them beat!Very professional job done!Please put this guy in for a raise and pay him to stick around👍Need more like him😉

  • Review 83 (2024-06-11 - Rating: 5)

    John Walker came to our home and performed a plumbing inspection for us. John was very professional and courteous, he did a thorough inspection and is very knowledgeable in his field and explained in detail the recommendations he made to upgrade our home and why the recommendations were made.

  • Review 84 (2024-10-24 - Rating: 5)

    Nathaniel was courteous & congenial as always. He performed my pre-winter maintenance expertly & shared his overall knowledge for keeping my system running efficiently. Many thanks!

  • Review 85 (2024-04-23 - Rating: 5)

    Bobby was very professional. He looked at both of my house’s systems and provided me quotes to correct my on going issues as well as replacements. 5/5 would recommend.

  • Review 86 (2025-01-02 - Rating: 5)

    Great service on a new AC (2022). Great service from Clayton on AC service (2023). Great service from Michael on a new water heater (2024). And more great service on electrical service with Kevin. Fast, friendly, and really knows their business at AxsomAir. Great and quick electrical service with Matt. Axsom knows their stuff. Great service with Nathan on HVAC checkup. Axsom continues doing great work.

  • Review 87 (2024-04-13 - Rating: 5)

    Malcolm was very friendly and very knowledgeable about the situation with my system. He was through and helpful discussing costs and planning when the work could be scheduled. Very nice and polite.

  • Review 88 (2024-07-02 - Rating: 5)

    The young gentleman that came out to fix my ac was very respectful and polite. He did an amazing job. I will definitely be using them again in the future. Thank yall so much!!!!

  • Review 89 (2024-08-22 - Rating: 5)

    I just have to say the guys that came to my house Monday to take out my old A/C unit inside and outside and install new A/C unit inside and outside did a awesome job everything looks like it was made from factory in my house and it works beautifullyEverything was as your employees told me it eouldVery awesome employees you haveThank you so very mich top notch jobGilbert ChaneyGilberr Chaney

  • Review 90 (2024-02-14 - Rating: 5)

    Bobby is the best technician!! He is friendly and knowledgeable! He was able to answer all our questions and fix our problem quickly! He always had a smile on his face! Bobby is the perfect example of what a technician should be and definitely an asset to your company!!

  • Review 91 (2024-06-12 - Rating: 5)

    Axsom Air did a wonderful job installing our new air-conditioning system. They were efficient and did an expert job. They also cleaned up after themselves. I would highly recommend them to anyone in need of a new air conditioner or air conditioner repair.

  • Review 92 (2024-08-06 - Rating: 5)

    Prompt service and great price. Technician was professional and did great work. Nice to have cool air again!

  • Review 93 (2025-01-19 - Rating: 5)

    Found my issue within a few minutes, answered all my questions with giving great answers and explained with excellent advice!Thank you!

  • Review 94 (2023-10-17 - Rating: 5)

    Very professional, knowledgeable and right on time. This company is flexible as I had 2 techs coordinated to come to my house early as I just got off work. The plumber fixed my waterline to my refrigerator. Advised how I should move forward in 2 future projects. Then next tech which arrived a few minutes later serviced hearing system. Both extremely knowledgeable.

  • Review 95 (2024-02-21 - Rating: 5)

    John showed up close to on time, could have been traffic. But he was so nice and polite. He told me everything he was doing and what would need to be done to repair my drain problem. He was very professional. If I need more repairs in future I will definitely use yor company and probably request John

  • Review 96 (2024-03-19 - Rating: 5)

    Nathaniel Montgomery was very professional and knowledgeable of his work. He explained step by step in full details of what he was checking and gave an update on findings. My questions were answered and I understood what he was explaining. The service that I will be needed was explained in full detail and how to proceed with the process as well. Thank you Nathaniel for servicing our home. I will definitely be using AxsomAir for all my service needs. Thank you AxsomAir for reaching out to let us know it was time for our annual tune-up.The Newtons

  • Review 97 (2025-02-12 - Rating: 5)

    Michael fixed my drainage problem despite having to come back the next day. He explained what he needed to do, got the job done very well. Thank you, Michael.

  • Review 98 (2023-09-05 - Rating: 5)

    I called Friday evening and got an appointment for Saturday morning. Malcolm showed up right after calling to confirm our arrangements. He was very knowledgeable, friendly and professional. We will be using this company for all of our household needs. Thank you for your outstanding service.

  • Review 99 (2024-05-17 - Rating: 5)

    Jacob did a thorough electrical inspection. He is very knowledgeable, respectful of the property and personable. Explained issues in lay-man language that I could understand. Good job, Jacob!

  • Review 100 (2024-04-16 - Rating: 5)

    This was the first time with this company. I was very pleased with the service man. Kevin, was very friendly, polite and very informative . I would definitely call Axsom Air back if I have any other problems. I live out in the country in a very small town and its very hard to find a company who doesnt charge you a huge service charge. Axsom Air will bethe one I call from now on.

  • Review 101 (2024-09-04 - Rating: 5)

    William was courteous, helpful and explained what he was going to do. He completed the work with no problems.

  • Review 102 (2023-08-07 - Rating: 5)

    I have to give 2 thumbs up to Nathan and Jacob for their amazing work today. Nathan came out, assessed the issue and without hesitation reached out to another co-worker (J ) asked if he could bring the part to him. Jacob was here within minutes and they were done in no time. Nathan and Jacob were so Professional and very nice and I want to thank them both and AxsomAir for have such great service men

  • Review 103 (2023-12-05 - Rating: 5)

    Was very pleased with John’s attitude, and his ability to answer all my questions. He seems to be a fantastic person. ThankJohn returned today to install my new commode. He was here at the time he said he would be and done a very professional job. Thanks John for job well done.

  • Review 104 (2024-06-08 - Rating: 5)

    Bobby was awesome to work with. After a few mishaps with my unit he found the problem right away and fixed the unit as soon as he could. Highly recommend him!

  • Review 105 (2024-10-08 - Rating: 5)

    Nathaniel was very polite and very helpful. Told me all that was and could go wrong with my system and told me different ways to fix the problem.

  • Review 106 (2025-01-21 - Rating: 5)

    Thank you Jeriod for your courteous service and expertise diagnosing and fixing my furnace.

  • Review 107 (2024-03-29 - Rating: 5)

    There was an issue with my 2 yr old bathroom sink faucet water flow. The faucet was barely running water through the spicket. I called AxsomAir and Micheal came out. Michael presented two possible solutions, replacing the entire bathroom faucet (set fee plus cost of new faucet)or taking a chance and working on the faucet without a guarantee it would correct the issue and if not a replacement would be needed(set fee for the work PLUS set fee for replacement AND new faucet). I chose to have Michael work on the existing faucet and he was successful!! The problem was resolved and I can proudly say Micheal is extremely knowledgeable, professional and I would ABSOLUTELY request Michael for any plumbing service needed.

  • Review 108 (2024-06-18 - Rating: 5)

    Malcolm came out quickly and patiently listened while I explained the problem I was having with my thermostat. He located the problem and took care of it. He was polite and always has a smile on his face.

  • Review 109 (2024-12-06 - Rating: 5)

    Very professional and knowledgeable...William took care of the problem and did not leave me a mess... He did a great job.

  • Review 110 (2024-06-04 - Rating: 5)

    Jacob was very prompt, courteous and knowledgeable. He understood our problems and was able to make one repair and worked hard to trouble shoot our ceiling fan. Many thanks, Jacob

  • Review 111 (2023-12-05 - Rating: 5)

    Nathaniel was super friendly and easy to deal with. Exact cause for issue I was having could not be determined but it has resolved for now during the testing and evaluation process. Came the same day I called which I do appreciate.

  • Review 112 (2024-07-23 - Rating: 4)

    Mr. CLAYTON is a welcome person at my house. He is an asset to AxsomAir and such a gentleman. He is thoughtful, thorough and knows what he is doingI appreciate the care he gives to his duties. THANK YOU MR. CLAYTON.

  • Review 113 (2024-10-03 - Rating: 5)

    I was very pleased with the service. They were quick and responsive to my questions.

  • Review 114 (2024-12-23 - Rating: 4)

    UPDATE 12/18/2024Blower went our day before Thanksgiving after power went off and on several times. Tech came out day after Thanksgiving and had to order a part. (Blower motor) Took two weeks to get it but was installed in less than an hour, and AC/Heat it running like new. 4 stars just for 2 week wait on motor.

  • Review 115 (2024-05-07 - Rating: 5)

    Absolutely impressed with Michael Simmons at Axsom! His outstanding service and deep knowledge made a world of difference as he was fixing our shower and kitchen sink. He tackled the issues with confidence and expertise. Even scheduled to return quickly in a few days when all the parts arrive. We are more than confident hell leave everything in tip-top shape. Truly grateful for his professionalism and skill. If you need a plumber who gets the job done right, Michael is your guy!

  • Review 116 (2023-03-13 - Rating: 5)

    Clayton came out and was on time! His communication and the office was great with scheduling and reminding me. Clayton is a very personable and makes you feel comfortable and answers all your questions. He is very thorough which I really like 👍. Hes a good to work with, professional and timely

  • Review 117 (2025-02-08 - Rating: 5)

    I highly recommend anyone needing residential AC repair or servicing to call Nathaniel Montgomery with Axsom Air. This young gentleman is not only knowledgeable but will go above and beyond to ensure you get up and running.

  • Review 118 (2023-08-15 - Rating: 5)

    While actually getting the appointment scheduled was a bit of a debacle, once Clayton arrived, I couldn’t be more pleased. He was very professional, knowledgeable, and helpful in verifying what the problem was. I would use Clayton again if ever needed. Thanks Clayton for the help, you’re the best!

  • Review 119 (2024-08-01 - Rating: 5)

    Nathan did a great professional job. He is very knowledgeable on a/c operations and is very courteous.

  • Review 120 (2024-10-25 - Rating: 5)

    Great service! The technician that came out was very knowledgeable and helpful! He was also very friendly and helpful!

  • Review 121 (2024-04-21 - Rating: 5)

    Storm caused a tree to fall on my outside condenser unit. Everyone really helped me get a price and replacement very quickly! Thanks for the great customer service.

  • Review 122 (2024-07-12 - Rating: 4)

    Mr. Willams Brust was vey helpful snd very knowledgable about his job. He broke down the problems and gave me many options on how to resolve it. I would recommend Mr. Brust anytime.

  • Review 123 (2025-02-25 - Rating: 5)

    Michael provided a 5 star service.

  • Review 124 (2023-05-08 - Rating: 5)

    Christian was very friendly and helpful! Both of my bathtubs were clogged and he managed to unclog one of them and recommend the parts to fix the second one. His service seemed genuine and trustworthy. I’m glad to have Axsom in my corner for these life speed bumps!

  • Review 125 (2023-06-26 - Rating: 5)

    My AC went out in the middle of 90 degree weather. Nathan came over quickly, and was very respectful and knowledgeable. He diagnosed the problem and had the parts to replace the failing ones in his truck. He had cool air flowing within 30 minutes. I asked how much I owed him and he said nothing. (I had been so hot, I was willing to pay just about anything!) He said the parts were covered under warranty. I was amazed and so grateful. This is the best AC company I have ever worked with.

  • Review 126 (2024-08-19 - Rating: 5)

    Very knowledgeable and proficient at his job. He had our AC working literally minutes after his arrival. Very professional and easily communicated in layman terms the issues we were experiencing.

  • Review 127 (2024-11-02 - Rating: 5)

    They make sure we understand the job needed to be done and good work ethic. Well mannerisms

  • Review 128 (2023-09-06 - Rating: 5)

    Highly recommended. Kevin was scheduled for 1 pm but was able to get here at 930. My issue was 2 dead plug ins. First one was easy enough, second one had him under the house. He quickly found the issue and repaired it. Friendly and professional

  • Review 129 (2024-08-30 - Rating: 5)

    Jeriod Abels came immediately to help with our problem. He helped us find our best solution with ease, efficiency and timeliness. Thank you, Jeriod!!!

  • Review 130 (2024-06-21 - Rating: 5)

    We had an incident with our A/C from storm damage. We called for a service tech to look at our system. Service tech Bobby Terrell came out before his service time. And gave us information about our system and the next steps to do. We are more informed and we appreciate the quick response from him.Thanks Bobby and Axsom Air.

  • Review 131 (2024-09-24 - Rating: 5)

    Jeriod came out and did an excellent job. Very professional and helpful.

  • Review 132 (2023-10-20 - Rating: 5)

    AxsomAir is the best AC service and the only one I will ever use again. They were absolutely amazing to work with and if your need a new unit installed they are the best! Service was so fast and convenient!We just had an issue with our thermostat and Mario Nash walked me through how to fix everything! Amazing customer serviceUpdate! Just had John Walker come out! Great experience! Highly recommend

  • Review 133 (2024-03-12 - Rating: 5)

    A/C stopped cooling at 5:30am with 104 outside!!! Malcolm Montgomery actually got here earlier than expected which I totally appreciated & got air back working in a very short time. He is such a nice gentleman & very professional, accurate, educated in his field & concerned about helping! I will definitely ask for him again. Axsom is lucky to have this young man working for them!

  • Review 134 (2024-08-26 - Rating: 5)

    Jeriod was awesome! He answered all of our questions and displayed top notch professionalism.

  • Review 135 (2024-08-01 - Rating: 5)

    My technician was Mr Clayton and he did a tune-up and cleaning on my air conditioner unit. Everything was done with professionalism and quality and overall I was satisfied with the service. Thanks Mr Clayton and Axsom!

  • Review 136 (2023-11-20 - Rating: 5)

    I highly recommend William Brust for professional plumbing services. Will was very professional and knowledgeable in diagnosing our issue (below slab leak) and installing the best solution to correct the leak. Exceptional service from start to finish!

  • Review 137 (2024-01-18 - Rating: 5)

    Our technician Bobby did a wonderful job! He had a great personality and knew how to do his job! Thank you Bobby for getting my home warm again!Aimee

  • Review 138 (2024-07-22 - Rating: 5)

    I would like to re-emphasize the prior rating that I had with these guys and basically say if you need a whole house generator, please go to these guys. Their service is great. They are very knowledgeable.

  • Review 139 (2024-08-18 - Rating: 5)

    Had some questions about the operation of our unit after Justin made repairs a couple days ago. Unit running great, just thought of a couple questions later. Different style unit than we are used to. Called late AGAIN! They still had a Tech come by within an hour. Clayton was top notch. Answered our questions at the end of a very long day and was just as polite and courteous as Justin. Asked him to please give me a ticket for the call out and he would not do it. Told me he doesnt charge for answering questions about a unit they take care of. We are new to the area but have found our HVAC company from here on!

  • Review 140 (2023-06-29 - Rating: 5)

    I want to thank William for the service and prompt attention he gave us on our new Genarac standby unit. He went above his duties to assist me in getting me in touch with propane company for unit. He understood that Im going through medical problems and jumped into action to set me up in a week .Job well done. Thanks

  • Review 141 (2024-08-07 - Rating: 5)

    Very happy with the Nathaniel. He is polite and knowledgeable. Keeps the customer informed.

  • Review 142 (2023-09-17 - Rating: 5)

    I have had recurring issues with water dripping from my AC air filter for 18-months. It was an atypical issue and on previous service calls, technicians would “try” this or that but never fully identified or remedied the issue. Nathaniel took his time and fully explored the issue and was able to fix the problem once and for all. It required him to completely re-tape my duct work to the air filter register. He was professional, polite and not going to leave the job until he had solved the problem. I will ask for him by name from here forward!

  • Review 143 (2022-11-10 - Rating: 5)

    Axsom has great service and they are always professional, knowledgeable, kind and considerate. Jeriod was great and very thorough. We feel very taken care of and know that they are there for us. They truly care about their customers. You are never just another number to them you are family.Thank you Jeriod for all you did for us today.

  • Review 144 (2023-07-03 - Rating: 5)

    Jared was very competent, professional, and courteous. He went the extra mile to keep our home cool while coordinating a new HVAC install. He showed up two hours after our trouble call and solved our cooling system issues.

  • Review 145 (2024-12-19 - Rating: 5)

    Nathaniel and partner did a great job and they were very aware of my time frame.

  • Review 146 (2024-11-12 - Rating: 5)

    Bill has been here before. He is much appreciated as he if efficient, friendly, and pleasant.Many thanks,Dr. Stanger

  • Review 147 (2023-01-27 - Rating: 5)

    Excellent service. Stephanie answered the phone and said she would try to get someone here by the end of the day. One hour later she called back and said a technician was on the way. Jeremy showed and fixed our plumbing issue quickly and professionally. Axiom has been a pleasure to work with over the years.

  • Review 148 (2022-10-05 - Rating: 5)

    The technician was very polite and respectful. He got here quickly. He quickly diagnosed the problem and waited patiently to see if I would be able to come up with the funds. The air conditioner is working better than it has in years. Im very pleased with the service and very very grateful! Thank you Justin!!

  • Review 149 (2024-10-09 - Rating: 5)

    Nathaniel Montgomery was very professional and helpful with the service and our questions

  • Review 150 (2025-01-22 - Rating: 4)

    I was very pleased with Clayton service. He fixed the issue and gave me tips about what is to come. Thank

  • Review 151 (2023-07-12 - Rating: 5)

    Nathan Montgomery and Malcolm Montgomery were very efficient in identifying the problem with my AC, replacing the defective part and restoring my unit to proper operation. They both were very well educated in HVAC and were able to articulately explain to me the cause of the problem and the factors necessary for a system to function properly. They were professional and pleasant in demeanor.

  • Review 152 (2022-09-12 - Rating: 5)

    Thank you to Cody H and Cody B. The service was great. They fixed my leaky faucet. Both guys were very professional and knowledgeable. Thanks again for informing about the different options for my repair and future upgrades, as well as the membership program.

  • Review 153 (2023-07-12 - Rating: 5)

    Had HVAC tune ups scheduled, then an AC went out 2 days before. Ended up coming the same day i called and seems our units pretty much toast. Multiple issues but tech was very helpful and knowledgeable. Now to figure out what to do next to get cool air.

  • Review 154 (2024-09-20 - Rating: 5)

    Malcolm Montgomery was Awesome!!! Thank you so much!!!! 9-20-24 Return visit after hours!!! Thank you Malcolm you are the best!!!

  • Review 155 (2024-10-18 - Rating: 5)

    Justin did a great job fixing my toilet.

  • Review 156 (2022-11-16 - Rating: 5)

    Clayton came to our home and checked out the system. Was very knowledgeable of the workings of the system and had read the previous calls for service to be aware of any prior problems. He explained everything in detail and answered all my questions. I was very pleased with his knowledge and professionalism.

  • Review 157 (2024-11-19 - Rating: 5)

    Nathaniel Montgomery is very helpful and informative with assisting me with my thermostat

  • Review 158 (2023-06-26 - Rating: 5)

    New Dishwasher connection! Justin was kind and thorough! I love how all of them explain and answer all the questions I have! I just trust them so much after having them work on our plumbing issues, hvac, furnace, electrical for about 2 years now! They really do go above and beyond for us and it’s one thing we don’t have to worry about, especially with the blizzards, strong thunderstorms, and all the other crazy weather we have been having!

  • Review 159 (2024-01-31 - Rating: 5)

    Plumbing technician did an excellent job diagnosing the problems and suggested solutions to repair the issues.He was friendly and respectful and explained what he was doing in a clear manner.

  • Review 160 (2022-10-21 - Rating: 5)

    Our technician Justin Abel’s was amazing, he answered every question we had about the problems we were having and about the repairs. He was timely and professional. Very satisfied with quality of work and how quick they were able to fix my problem

  • Review 161 (2024-04-12 - Rating: 5)

    BT came out assess some problems I was having with my HVAC cooling. He was very thorough. He checked all areas and soon got the HVAC Cooling again.He explained the importance of good maintenance. He explained the testing that he was doing. I was pleased at how he took ownership of the issues and got the system cooling on record timeHe is always polite and professional. He is the go to AC Yech.He was Awesome.Marie L.

  • Review 162 (2025-01-30 - Rating: 5)

    Michael conducted a thorough check of our plumbing system. He informed us that our system was in good condition.

  • Review 163 (2022-06-26 - Rating: 5)

    We had a wonderful experience with Aaron today. He was very knowledgeable and explained everything patiently and expertly. His friendly demeanor and professionalism was a breath of fresh air, and our dogs absolutely loved him. We would absolutely 10/10 recommend him to anyone needing help with their ac! Thank you Aaron, and Axsom Air!

  • Review 164 (2024-04-30 - Rating: 5)

    Bobby Terrell at Axsom Air was professional, courtesy and knowledgeable. We will be using Axsom for ALL our service needs moving forward.

  • Review 165 (2022-11-03 - Rating: 5)

    We just had our unit serviced by Mario Nash with AxsomAir for our yearly maintenance. He was incredibly friendly, efficient and professional. He took the time to straighten and organize our cables which was above and beyond what he needed to do which proves their commitment to customer service. We are happy to be continuing Axsom clients and recommend them to everyone with heating and cooling needs.

  • Review 166 (2024-04-25 - Rating: 5)

    Michael did a great job for us. He was very professional and pleasant to do business with.

  • Review 167 (2024-12-24 - Rating: 5)

    This guy was professional courteous and personable. I trusted him

  • Review 168 (2023-02-08 - Rating: 5)

    Clayton was awesome. He didn’t know anything about our system to start with but was very helpful and was able to figure out the problem and replace the parts. He also found out that our system was still under warranty so we only had to pay for parts and labor. Axsom Air and Clayton will be our go to from now on.

  • Review 169 (2024-08-31 - Rating: 5)

    Very knowledgeable and professional. Jariod thoroughly explained the various plans and answered any questions. Jeriod is an asset to your company!

  • Review 170 (2022-10-06 - Rating: 5)

    Cody B and Cody H did a great job and we’re very professional. They took the time to explain what needed to be done and some ongoing maintenance questions I had about my older house. Highly recommend.

  • Review 171 (2024-10-17 - Rating: 5)

    Malcolm with Axsom Air was very helpful, kind, and prompt! Go with Axsom Air.

  • Review 172 (2024-11-21 - Rating: 4)

    Clayton arrived on time. He was punctual, friendly, professional and knowledgeable. Thank you Clayton, for your service and making sure all of my questions were answered! I appreciate you!

  • Review 173 (2024-03-04 - Rating: 5)

    Bobby Terrell came help me on a Sunday. He was very professional and great AC technician. Thank you for a great job Bobby

  • Review 174 (2024-11-19 - Rating: 5)

    Thank you Mr. Nathan for being polite and a job well done. Thanks

  • Review 175 (2024-04-02 - Rating: 5)

    Clayton came out to service our AC before the summer heat hits. He did an excellent job. Even tolerated our little barking, annoying dog. :-)

  • Review 176 (2023-07-19 - Rating: 5)

    My experience with Axsom was great! Bill and DJ were great, super nice, and helpful! They came in and got the job done. I was very pleased with their work!

  • Review 177 (2022-04-21 - Rating: 5)

    Mario the technician was nice, knowledgeable, and professional. He took his time to make sure everything was done properly and in a timely manner. He even gave me recommendations on whats needed to get the maximum performance from my AC unit.

  • Review 178 (2025-03-04 - Rating: 5)

    Very good explain details well.

  • Review 179 (2023-02-17 - Rating: 5)

    Malcolm & his co-worker (sorry forgot his name) were professional, on time, and didnt hesitate to answer any of my questions. They installed a digital thermostat & helped set up the app. Exemplary service & price.

  • Review 180 (2024-12-20 - Rating: 5)

    The technician was patient, kind, and very knowledgable.

  • Review 181 (2024-07-11 - Rating: 5)

    Nice guy, answer all questions, clean up after Mr John Walker was very helpful, super nice person, easy to talk, he knew his stuff answers all the questions. We need more poeple in this world like Mr Walker. Thanks 🙏🏾 Five ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️

  • Review 182 (2024-09-09 - Rating: 5)

    Kevin did a great job installing the RV outlet for us.

  • Review 183 (2025-02-14 - Rating: 5)

    Nathaniel worked to solve the problem with our heater and breaker. Very knowledgeable and efficient!

  • Review 184 (2023-07-09 - Rating: 4)

    Malcome Montgomery, was awesome today! My husband was late getting back to the house. On a Saturday, he waited, was still very polite and knowledgeable, he’ll be back Monday to fix what the original installers messed up!

  • Review 185 (2022-10-12 - Rating: 5)

    Mr. William B. was on time, professional, detailed and was patient. He explained and walked through everything with my 72 year old mother and took the time to explain everything to me over the phone. In the mist of him working, he would stop and answer any of my questions I had while I was on the phone with my mom. Thank you so much for being patient, kind and understanding.

  • Review 186 (2024-11-09 - Rating: 5)

    Great guy sorry it was so rainy an nasty but still did the job

  • Review 187 (2024-03-22 - Rating: 5)

    The 2 services guys Nathan and Malcolm r very respectful, they really does a good job. They never deny helping u. Thnz Guys.

Similar Organizations