American Air Conditioning & Heating Co.
Located in Houston, Texas
Address: 12820 S Zarzamora St, San Antonio, TX 78224, United States
Phone: +1 210-928-2665
Rating: 4
Services
- On-site services
- Repair services
Categories
- HVAC contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-19 - Rating: 5)
Recently my heater went out. I have used American Home Shield for warranty in the past and requested they send American Air Conditioning and Heating because I had a positive experience with them in the past. Mr Corey Yarbro and another gentleman arrived promptly, and diagnosed and repaired the problem quickly. They explained their findings with me as they went along and made me feel comfortable with their work. They cleaned any mess they made prior to leaving. In short both technicians were very nice and professional. I will not hesitate to use American Air Conditioning and Heating in the future. -
Review 2 (2024-08-07 - Rating: 5)
This is the first company I’ve ever used that actually has techs that know how to work on the units. The builder of my home used a bad AC company for the install so I’ve needed services a lot over the past few years and this company is the only one who could diagnose the problem promptly and had a solutions to fix it right away. Larry from American AC & Heating Co. is the best tech I’ve ever had and hopefully in the future I don’t need a fix, but if I do, this will be my company of choice! -
Review 3 (2024-09-23 - Rating: 5)
After much run around with another company, my home warranty selected American Air-conditioning and heating and they proved to be the best service. Both Edward and Victor were professional in the service they provided and answered all my questions. I enjoyed learning about my systems and were diligent in making sure everything was aligned and cleaned before they left. Thank you and God bless you all! May your services continue to succeed. -
Review 4 (2024-10-08 - Rating: 5)
My experience with American Heating and Air has been excellent. Jalen and Victor were the two technicians that installed the new compressor and I was completely happy with the work they did. Not only were they friendly and professional but they also showed me everything they did and explained fully what they did. I really appreciate their work. -
Review 5 (2024-09-27 - Rating: 5)
American Air Conditioning & Co. Got the job done. The technician Juan was professional, polite and took care of our AC in a reasonable time. He explained to me what was going on and didnt leave me questioning what I was paying for. Definitely recommend their services in the future;if needed and to my friends and family. If youre looking for friendly and accurate give them a ring. -
Review 6 (2024-09-16 - Rating: 5)
A little over four years ago, I contracted with American A/C and Heating to install a new A/C system for my home. For nearly 16 years, I was always concerned that the builder installed system was inadequate for the size of my house. When American A/C was contracted to come out and fix the old system, they agreed with my earlier assessment. Accordingly, I had the entire system replaced. To this day, my monthly heating and cooling bills are nearly $100 less than what I had been paying. The good news does not stop there. Their 10 year warranty program is excellent. Recently Corey Yarbo (the lead tech) came out to repair a capacitor failure. He arrived on time within the window that I was given. Diagnose the problem and restored service in less than four hours from the initial report to the company. American A/C and Heating only sends out the very best. Cory then took time to check both systems in other areas to ensure that everything was functioning properly. The guy is really good. The best of all is that I paid nothing for parts and labor, only a very modest service charge. American A/C & Heating Co. is number one in my book. Definitely “5 stars” all the way. -
Review 7 (2024-07-17 - Rating: 5)
My AC stopped cooling. I called a few companies, (4 to be exact), and either they would not return my call or theyd schedule an appointment and then not show up. No phone call to explain why or even to reschedule. By day 3, I was very frustrated of not having a cool place to come home to. I called American Air and was greeted in a friendly/professional manner by Cindy. I was happy to have someone answer my call for starters, she listened to what I had experienced the 3 days prior, and although it had nothing to do with her or their company, she was very apologetic and assured that they would do right by me. Sure enough, she scheduled a same day appointment. John, the tech that was scheduled to service my unit, called me when he was 25 minutes away. He was friendly, professional, and punctual. He checked my unit, found and repaired a small leak, and recharged it with freon explaining the process along the way. Its been 3 weeks and Ive had no more problems! Thank you American A/C for your excellent customer service, affordable rates, and for keeping this woman from melting in this hundred degree weather! I will be recommending you to my friends and family. -
Review 8 (2024-09-27 - Rating: 5)
American Home Shield sent American Air Conditioning to service my unit. My Technician was Juan who was extremely professional, knowledgeable, and respectful. My issue was fixed same day and I am very pleased with the entire process of this company. Would Definitely recommend to anyone. -
Review 9 (2024-10-11 - Rating: 5)
Andrew and Cory were amazing! They came in and removed the old unit then placed our new unit. They were professional and quick! Lots of laughs during the process. Truly enjoyed the service we received. -
Review 10 (2024-08-14 - Rating: 4)
The company itself needs improvement. The office staff is very professional as were the technicians. The office staff spoke with and explained with no rush my delays and process.The first tech that came to determine my service needed was at first a little on the rough side.He stated my AC was running fine. I stated it runs low with no cold air. While we discussed my issue that was not being verified, my A C proved me correct. It stopped blowing cold air and it was a very dim flow. He determined my coils had a leak. He then informed me another team would be here to pick up coils and take to shop for repair and test. I made contact with my warranty on a Tuesday— July 29. Tech came out on Thursday—July 31st. I was being booked for Monday Aug 4th to have could picked up because the AC company does not work weekends. I was able to get office to have my coil picked up on Friday with Monday as next in line to be reviewed and analyzed.When the second guys came out — Andrew and Edward, they told me the folks at repair shop would schedule my repair and diagnostic. The longest I could be without AC would be 2 weeks since the shop does not work weekends and part would not be at warehouse until Friday afternoon.I followed up a week later and was informed by office staff of my estimate cost. The coil was covered but not the required Freon of 14 pounds and they wanted payment in full. I stated coil has not been completed as fixed and freon was quoted as 5 pounds not 14!The actual Freon was 5 pounds when coil was return with no repair, and not 14 pounds.The coil was not issue. Andrew and Edward returned coil and only added five pounds of Freon.Job was completed on August 12.Andrew was very knowledgeable about what he needed to check to get my AC operational.If first tech had just cleaned the lines like Andrew did, there would not have been no need to take my coil for repair.With 100 degree weather days, there was no need to take coil and only to have lines cleaned and add Freon.I prefer companies that work on weekends and not limit their hour to 730am until 3:30 pm.There are lots of other companies that have longer customer service hours and provide weekend services.It was just my roll of the dice that my warranty carrier selected them as my repair provider.If given the choice, I would have selected a company with longer customer service hours and days.Britney and Elaine provided excellent office service.Andrew was very informative and professional with his experience and has great customer communication skills. -
Review 11 (2024-09-29 - Rating: 5)
The technician Juan Gonzalez was sent to work at my home. He was so patient with me when I had any questions and did an amazing job! Very kind, hardworking, and super nice!!! Will definitely recommend this company and this technician to anyone who needs work done! -
Review 12 (2024-10-01 - Rating: 5)
The service that Juan Gonzalez provided was absolutely beyond our expectations. He was professional, knowledgeable and patient with my questions. I have been known to be a hard critic on home service techs. I am putting my stamp of approval on Juan Gonzalez and American Air Conditioning and Heating!!! -
Review 13 (2024-10-25 - Rating: 5)
My compressor worked perfectly in early hours of the day but would stop working around sunset. Juan quickly solved this problem which was so confusing for many of us. The drainage had clogged up due to calcium buildup where it was the least suspecting. After removing the calcium buildup he worked on the compressor and added an extra part to rejuvenate the old horse without me even asking him to do it. He was friendly yet professional and skilled. Thanks Juan, my house is cool again. -
Review 14 (2024-10-29 - Rating: 5)
The repair tech, Andrew, was super polite, respectful and very knowledgeable. He even explained processes I had questioned. I initially had some reservations and concerns with this company. It gave me a sense of ease and better understanding, when it was complete! Thank you Andrew! -
Review 15 (2024-10-03 - Rating: 5)
Victor & Jalen arrived as they quoted. Had to replace our compressor. Excellent workmanship and communication. Checked indoor temperatures to makes sure unit was cooling correctly, It is A new Rudd compressor that is very quiet and powerful.Thanks to American Air for the excellent service and to Victor and Jalen.Highly recommended!!!!!🙏🙏🙏🙏🙏 -
Review 16 (2024-10-01 - Rating: 5)
Juan Gonzalez did outstanding work on my A/C unit. He was committed to his job from the beginning and the level of professionalism was beyond amazing. I will be recommending American Air Conditioning and Heating to all my friends and neighbors because of Juan. Thank you, Juan! -
Review 17 (2024-11-07 - Rating: 5)
Corey and his assistant were very prompt, from the time quoted they would arrive, and personable! Corey explained how my furnace was operating, what repair was needed, and were able to repair it on the spot!! I would recommend American Air Conditioning and Heating. -
Review 18 (2024-07-23 - Rating: 5)
Our AC unit stopped working properly, every company I called line was either busy or they picked up in a rude manner until I came across this company and the way I was greeted over the phone with such great, kind and friendly service by Cynthia, immediately made my whole day!! The service was great, so very informative and answered all my questions gave me quotes! I loved being completely acknowledged about everything! Got my unit up and running within such a timely manner, I didn’t have any hassles or problems going back and forth!! Absolutely loved it! Will definitely be recommending to every one who has issues with their units! American AC & Heating, 10/10!!! -
Review 19 (2024-05-31 - Rating: 5)
Juan Gonzalez was a great technician. He showed us the issues that we were having and how to prevent them in the future. I appreciate the time he vested in making sure we knew our system! -
Review 20 (2024-10-29 - Rating: 5)
Top tier customer service and professionalism! I can not recommend them enough! Juan Gonzales was my tech and did an exceptional job, was courteous and explained everything. Thank you! -
Review 21 (2024-08-21 - Rating: 5)
The service technician (Nate) was thorough and obviously an expert in this industry. Temperatures reached over 109°F and I was miserable and needed service fast. He spotted that the replacement thermostat that was installed in my home was not compatible to my gas furnace which was causing the system to malfunction. Excellent attention to detail and excellent service. Nate is a man of integrity and honestly one of the most delightful people Ive had the pleasure of meeting. Id recommend American Air Conditioning and Heating Company over and over again. -
Review 22 (2024-10-15 - Rating: 5)
Corey has a wonderful personality in addition to his expertise, I have been through several HVAC companies trying to get the a diagnoses for my Mitsubishi Maultizone system with no luck. He was able to track the problem and get the best solution quick with confidence. Thanks a million for his Managment as well as they have a very professional follow up system for scheduling . Once again thanks Corey. -
Review 23 (2024-09-04 - Rating: 5)
I want to give an above and beyond, one that goes even further than outstanding (but not to praise him) to Juan Gonzales. Five stars isn’t enough, so here’s what I believe you should have. **********. He has sold me on American Air Conditioning, if (and which I have seen) all their technicians are equally knowledgeable of his job, respectable of the customer time, and willingness to explain every detail of what he was doing. This is beyond the standard services that other companies provide. And he stayed in place until he was sure that the issue was resolved. Thank American Air Conditioning and A greater thanks to Jaun Gonzales. -
Review 24 (2024-07-09 - Rating: 5)
My technician was Juan. He came out and did a great job at explaining everything and helped me understand the “why” behind my issue. You could tell he knew his stuff and he was very honest and just an all around good person. I filed a service call through my home warranty and they were able to come out within two days. Highly recommend! -
Review 25 (2024-08-20 - Rating: 5)
Had a great experience with this company after our warranty company assigned them to fix our AC. The dispatcher Elaine was very professional and courteous and instilled confidence the job would be handled as quickly and competently as possible.Our assigned Technician Larry was also very professional and clearly had the knowledge and expertise to handle any HVAC issue. He was kind and thoughtful and also left us feeling that he cared about our situation and wanted to reach a resolution as soon as possible. He out a great deal of effort and care into repairing and maintenance of the outdoor HVAC unit. I would be lucky to have American Air Conditioning & Heating assigned to our next repair/maintenance issue. -
Review 26 (2025-01-24 - Rating: 5)
Juan was the nicest man. He came and did and excellent job and cleaned up afterwards. U deserve a raise Juan!Nice work. -
Review 27 (2024-07-03 - Rating: 5)
They did a wonderful job when fixing our AC. Unfortunately, it took 4 separate visits to get our unit to work properly (by no fault of theirs). The technician’s were always on time and never left until a problem was diagnosed and resolved. Nate (Nate’s partner) and Juan were a huge help. They did everything in their power to assist us and confirm we were completely satisfied. Overall they have a great team full of professionals, who are respectful and provide quality service. -
Review 28 (2024-05-22 - Rating: 5)
My AC went out and my warranty company sent American Air Conditioning out to inspect my unit. From the very beginning I had a great experience. The office was very polite and professional setting up my appointment and getting a technician out asap. Technician by the name of Juan came out and was very pleasant and knowledgeable. He explained the problem and fixed it In a timely manner. Now my unit is working better than before!!! I would definitely recommend this company to family and friends and request for this company to be my first choice in service. Thank you American Air Conditioning for being so Awesome!! -
Review 29 (2024-08-07 - Rating: 5)
I had a great experience getting my AC serviced by Nathan! Very knowledgeable and professional! He gave me a call the next day to make sure everything was up and running smoothly! Im a new home owner and I now feel safe knowing I can get my AC serviced by a company and person i can trust! -
Review 30 (2024-09-02 - Rating: 5)
Excellent company very reliable service! My technician Andrew P. was very knowledgeable and walked me through what was causing my AC issues. He repaired it in a timely manner and at a fair price! I’ll use them again! -
Review 31 (2024-07-31 - Rating: 5)
Juan called me let me know when he was on his way. He arrived promptly and got to work. He showed me where the issue was and provided me some tips on prevention of the same issue. He was very courteous and down to esrth!! Im glad I cancelled the other company and had them reassign my service order to American Air conditioning. -
Review 32 (2024-08-12 - Rating: 5)
I didnt get the name of the tech that came to my house, but it will be easy to match up since my house is cursed. He came to fix a broken fan blade and ended up also replacing the motor that died while he was here....he was a really great guy and went way above and beyond what he needed to, he clearly cares about his work and the quality of it and it showed. i had some questions about cleaning the coils and asked if he could show me where the inside coils were, he not only did that but took a look at them for me, showed me a picture, and told me the home warranty company I use would pull and clean it for me.I have been impressed with all the techs that have come out from American Air, but even amongst the rest he stands out and was an absolute blessing to have work on my unit -
Review 33 (2024-10-28 - Rating: 5)
Andrew and Jalen did an amazing job! They were very courteous and helpful and got my new compressor installed quickly and efficiently! -
Review 34 (2024-07-16 - Rating: 5)
Our Technician Juan was very knowledgeable, and took the time to tell us what to look for and to maintain to make sure that our AC continues to run efficiently. Came in on a Friday evening after hours and worked to solve our issue. Saving my sons first birthday party! Would definitely recommend -
Review 35 (2024-07-17 - Rating: 5)
I have experienced many difficulties with my AC and have been working through my home warranty company for repairs. Andrew, Corey and John have been to my residence to find a possible solution to the problem. Each one of them was very professional, friendly and polite kindly answering all questions I asked. I was provided with a date and time they would arrive and each of them was on time. The customer service people, especially Brittany, were very polite and tried to provide me with the information I requested or refer me to somebody who could help. Thank you American Air. I would recommend! -
Review 36 (2024-09-24 - Rating: 5)
Professional and efficient. Gabriel from American Air conditioning & heating came and quickly diagnosed the issue, and installed the part needing replacement with my ac, when 2 other technicians from other companies (whom AHS warranty sent) before him, couldnt properly diagnose the problem!..a month with no ac working!. until American air conditioning & heating came to my house. Thank you American air conditioning & heating and thank you Gabriel for your work. -
Review 37 (2024-11-07 - Rating: 5)
I am very pleased with Corey and Jaylan work on my AC unit. Not only they were very professional and thorough, but Corey answered in detail all the questions I had and explained the issue with my system. -
Review 38 (2024-07-11 - Rating: 5)
My AC was blowing hot air so I called American Air and spoke with Elayne. She was very nice and made the process very easy. Had a technician come out as soon as possible. He arrived 5 minutes before the appointment time and resolved the issue the same day so that was a PLUS for me! Service was great. I highly recommend this company for your AC services. -
Review 39 (2024-09-28 - Rating: 5)
Nate and Jalen are two of the best AC technicians that have ever worked on my system. They were professional and efficient in doing their job. Thank you guys! -
Review 40 (2024-08-08 - Rating: 5)
I called American Heating & Air Conditioning and spoke with Cynthia. I give them 5 stars for excellent customer service & staying in communication with me! I had so many questions and they were all answered thoroughly. She even took the time to offer me some quotes on a new system versus just repair fees so that I could make the most affordable decision. I highly recommend American Heating & AC. -
Review 41 (2024-08-29 - Rating: 5)
I highly recommend American Air conditioning & Heating Company!!! I was serviced by Juan and he did such a phenomenal job on getting my unit up and running in such a quick time. Thank you, Juan for being very professional and knowledgeable. If your AC goes out, call this company and ask for Juan!!! You will not be disappointed. -
Review 42 (2024-08-23 - Rating: 5)
Andrew Pacheco did an amazing job fixing my AC. Very knowledgeable and professional. He notified me of arrival time well in advance, replaced the blower wheel in less than 30 minutes, would ask by name for every job if I could.Thanks Andrew! -
Review 43 (2024-08-30 - Rating: 5)
Cindy was amazing very professional along the whole process of fixing my ac, and John was a very helpful. Elayne helped me get scheduled quickly with no mix ups. BIG thank you to all of them for their excellent service!!! -
Review 44 (2024-06-12 - Rating: 5)
Our units stop blowing cold air in in the middle of summer. An American air conditioning and heating were able to see us quickly. Juan took good care of us. He answered all of our questions and taught us things to watch out for. He was able to teach us how to maintain our machine and made sure that things were running smoothly before he left. Service was quick. Very kind and knowledgeable will definitely recommend. -
Review 45 (2024-08-31 - Rating: 5)
Juan from American Air Conditioning & heating Co. Took care of our faulty ac unit in no time. I am very pleased with the quality of work he performed even though its 100 plus outside he diligently worked until it was fixed. Highly recommend American Air conditioning and Heating Co. And remember ask for Juan !!! -
Review 46 (2024-07-23 - Rating: 5)
I called American last week to schedule service for my ac. Spoke with Cindy and she was very helpful and pleasant. She understood exactly what I needed. Appointment was scheduled and tech came out next day to solve my issues. Thank you Cindy Arredondo for your excellent customer service! -
Review 47 (2024-11-13 - Rating: 5)
The technicians that came out did a great job. They had great attitudes and professional demeanors. I would like to thank them for their service. Great job! -
Review 48 (2024-08-29 - Rating: 5)
American Home Shield sent this company to service my unit. I was really dreading the Texas Heat but Juan showed up & got my unit working better than before! He explained everything in detail & was extremely professional. This guy deserves a raise!! Hopefully I dont need to, but I would definitely request American Air Conditioning again in the future! Thank you -
Review 49 (2024-08-30 - Rating: 5)
I recently had the pleasure of working with Cindy and John for my HVAC needs, and I am beyond impressed with their service.Cindy, the office manager, is an absolute gem. From the moment I called, she handled my inquiries with the utmost professionalism and warmth. Cindy was incredibly knowledgeable, providing clear explanations of the services offered and what I could expect. Her organizational skills are top-notch; she ensured that everything was in place for a smooth service visit. Cindy’s friendly demeanor and excellent communication made the entire process stress-free and enjoyable.John, the technician, exemplifies expertise and dedication. He arrived on time and was thoroughly prepared to tackle the issues with my heating and air conditioning systems. John’s technical skills are evident; he quickly diagnosed the problem and explained the necessary repairs in a way that was easy to understand. His meticulous approach and attention to detail were commendable. John worked efficiently and ensured that my systems were running perfectly before he left. He also provided helpful maintenance tips to keep everything in optimal condition.Together, Cindy and John make an outstanding team. I highly recommend their services to anyone in need of HVAC assistance. Thank you so much Cindy and John, for your exceptional work and dedication!!!! -
Review 50 (2024-07-12 - Rating: 5)
Although I waited over 2 weeks for my insurance company to replace my compressor I overall had the best experience with American air conditioning. Office staff were super helpful and informative throughout the entire process. Elaine made the scheduling process easy and the technicians did an outstanding job getting my ac cooling again. I definitely recommend American air conditioning to anyone! -
Review 51 (2024-09-12 - Rating: 5)
Jalen and Nate went above and beyond to get our a/c fixed. Kept us in the loop every step they took. They even talked to us about future prevention plans. Absolutely amazed by their experience. Can’t thank them enough for ehat they did! -
Review 52 (2024-09-05 - Rating: 5)
Raul and Ricardo did an outstanding job they answered all my concerns I have some really bad experiences in the past with roof damage and they fitted my drain pans and ensured I was good to go. God Bless you. Cindy was also outstanding explaining everything and easing my mind a big thank you. -
Review 53 (2024-06-03 - Rating: 5)
Corey the lead technician provided excellent service. He explained every step and was diligent in his efforts to restore air to my home. I am happy with his service and wish he was the first contractor who addressed and resolved the lack of air conditioning in the home during very hot temperatures. He was great and professional! Hopefully he’s responsible for training others. -
Review 54 (2024-09-05 - Rating: 5)
Woke up Monday to no air flow out of the vents. Made the appointment and was assigned American AC & Heat. Juan was dispatched to us and was very professional and COMMUNICATIVE. Which for the wife and I, is a big deal. I have some knowledge and deduced it toal a faulty blower motor and Juan verified that finding. Luckily he had an ECM motor on hand and was able to swap it out within an hour. Again, he communicated what he was doing and made the whole experience that much less stressful. He did a check of the system as a whole once he was done and let us know all was well. Will definitely be requesting this company and individual if he is still available in the future. -
Review 55 (2024-09-02 - Rating: 5)
Had trouble with my A/C on my rental property, after a few quotes, I decided to go with this company, I wasn’t disappointed, the Tech we had was Andew Pacheco, he really came through for us. He was not pushy and was very honest and straightforward, he did a great job and was so pleasant to talk to, a big smile and always respectful, please ask for Andrew so you will experience what I did. -
Review 56 (2024-07-02 - Rating: 5)
Larry was awesome. He even showed up way after hours the day I called , so I really appreciate it. I had no AC over the weekend but they made sure I was taken care of Monday. Larry was fast, professional, and fixed my HVAC system in an hour or maybe less. The lady at the front office, who picked up the phone was also fast and professional. Thank you! Highly recommend this company 5/5 -
Review 57 (2024-06-12 - Rating: 5)
Juan the HVAC repair tech was awesome. After an entire day of waiting! Juan made us feel at ease! He handle the situation with ease, made sure we were comfortable. He was the nicest person you can imagine with a great smile. He went above and beyond! My wife and I thank you and we thank American air conditioning and heating -
Review 58 (2024-05-16 - Rating: 5)
I had the best experience using this company for my A/C needs… from the repair techs to … Cindy in sales… to Ricardo/ Raul who actually did the new install. They were very professional and kept me informed along the way, I would definitely recommend the company and the professionals that work with them, they take “ pride “ to another level. Thank you!! -
Review 59 (2024-08-21 - Rating: 5)
American Air Conditioning and Heating is the BEST around! Thank you soo much for helping my mother-in-law out with her AC issue. A very special shout out to Andrew who came out and finalized the job. I know the heat had us a bit frustrated. But Andrew was very polite, and professional, the whole time he was at the house. He even patiently waited to make sure the AC was cooling before he left. Thank you very much Andrew, God Bless you In Jesus Name. -
Review 60 (2024-06-13 - Rating: 5)
Highly recommend this company! They came out as scheduled for AC repair in the morning and made a second emergency trip later the same night to fix another issue. Juan G. is hands down the best technician! He was extremely professional and took the time to make sure everything was working the way it should before leaving. Working with him made a frustrating AC problem (during this Texas summer heat) a great experience! -
Review 61 (2024-08-02 - Rating: 5)
Called the company. Spoke to Cindy and I definitely would recommend Cindy and her company American Air Conditioning to all of my friends and family. The process was smooth and I am highly satisfied. Thanks again for your great customer service and prompt attention and assistance. -
Review 62 (2024-11-13 - Rating: 5)
Corey was tremendous. Professional, efficient and very knowledgeable. Fixed and maintained my 4 units and educated me at the same time! -
Review 63 (2024-07-04 - Rating: 5)
This company has awesome people working for them! Juan Gonzalez was very professional and courteous, wore covers over his shoes when he was going back and forth and was very knowledgeable. Raul and Ricardo were awesome, coming in and installing a whole new system quickly and efficiently. The three were all great HVAC technicians 👍 -
Review 64 (2024-08-29 - Rating: 5)
After being burned before by other HVAC companies, Im very skeptical.American AC was spot on and will use them again in the future. I trust them 100% and they have my future business.Juan was the Tech who helped me and was very professional and knew exactly what my unit needed and didnt scam me for services not warranted. -
Review 65 (2024-07-26 - Rating: 5)
Miranda helped me so much and was very professional in assisting me. She kept me updated on my parts that were taking awhile for me to receive, through the home warranty. She got me scheduled right when we received them. And my house is now cooling! -
Review 66 (2024-10-30 - Rating: 5)
Hands down the best experience with a HVAC company ever. My system started acting up and Victor and Jalen came to save the day. Definitely recommend! -
Review 67 (2024-04-27 - Rating: 5)
We called American Air Conditioning & Heating Co. and scheduled for the same week. Great communication, I really appreciated being notified when the service technician Juan was on his way and also getting a photo. The work was done quickly and I was pleasantly surprised that I could get a technician conveniently at such short notice. Service technician Juan was friendly, thorough in examining the system and when searching for current and potential future problems. They were extremely professional and courteous; we will definitely recommend American Air Conditioning & Heating Co. to everyone we know based on the quality of professionalism and the work they do. -
Review 68 (2023-10-19 - Rating: 5)
I had an excellent experience with American Air Conditioning Conpany. The Technicians were always polite and courteous. They even took the time to answer all my questions I had while they were doing the installation. They never lost their professional patience with me throughout the process. The owner worked with me and gave me great options during my decision process. He followed up with me after the installation to ensure everything was working properly and that I had no issues. As a disabled Veteran myself I truly appreciate their honesty and professionalism!!! I would highly recommend them to my friends and Family. -
Review 69 (2024-08-31 - Rating: 5)
Juan Gonzalez was great and professional. He helped me understand what was going. Very polite and courteous. Would do business with him again -
Review 70 (2024-09-06 - Rating: 5)
Outstanding service from Nathan (Nate) and Andrew! The knowledge, skills, professionalism, care, character respectfulness and timely repair from these two gentleman was beyond reproach! 5-Stars for American Air Conditioning & Heating! -
Review 71 (2024-07-23 - Rating: 5)
If there were a category for Customer Service Wizards, Cindy would be its reigning queen, and Id give her more stars than a galaxy has planets! Seriously, Cindys customer service skills are so good.From the moment I was desperately crying on the phone due to a hot home, Cindy greeted me like a long-lost friend she was genuinely excited to chat with. I could hear her smile, which probably could power a small city, and her enthusiasm for helping customers was infectious. I half-expected her to break into a victory dance after successfully fixing AC my problem, but alas, she kept it professional (and dance-free).What really blew me away was Cindys ability to make even the most mundane questions seem like thrilling adventures. She tackled my inquiries with the precision of a ninja and the charm of a game show host. I half expected her to shout, And for our next question, in aisle three!In all seriousness, Cindy is the kind of customer service rockstar that companies dream about. She was upfront and honest about all cost, and I eventually was installed a NEW AC unit vs paying thousands of dollars to fix my old one. On the bright side, I made two new friends, Cynthia & John. If you ever find yourself in need of assistance and a good laugh, look no further than Cindy at American Air Conditioning. Shell solve your problem and leave you wondering if you should start a fan club in her honor. Trust me, shes that good. -
Review 72 (2024-11-21 - Rating: 5)
They did great work and made sure I knew everything going on. Andrew and Victor did awesome work. Good job guys -
Review 73 (2024-05-25 - Rating: 5)
Give this company a try despite some of their negative reviews. They were amazing to us! Juan came out the first day to see what needed to be done and he was very professional from start to finish. He let me know that the parts had been taking 7-14 through american home shield but to call them and let the office and american home shield know about my situation(two of my kiddos are special needs) within 4 days andrew and Ryan was out at my house and had our air back running colder than it ever has since I bought the house! The office and all the techs were absolutely great and all very nice and professional! Would definitely use them again if we ever have issues with our air again!! -
Review 74 (2024-06-27 - Rating: 5)
I cannot express how grateful we are for this company’s assistance today. Brittany was extremely kind and helpful in securing a fast appointment time. Gabriel was very professional and very thorough in his diagnosis and resolve our AC issue very quickly!! -
Review 75 (2024-06-14 - Rating: 5)
Our home had been without AC for almost a week and summer time in Texas is No Joke! Juan came out first thing in the morning as scheduled he was prompt, polite, informative and quick but completely thorough. He had our AC up and running in no time at all. Juan is definitely our summertime HERO! 5 STARS! -
Review 76 (2024-07-13 - Rating: 5)
Juan was a great technician. Very professional with his work. Explained everything he was going to do from the beginning until the end of the job that needed to be completed. Gave me great advice regarding upgrading my current unit. Awesome job Juan! -
Review 77 (2024-07-09 - Rating: 5)
My A/C went out and Raul and Ricardo got the job done! They came in and were very polite and explained everything.Not like other A/C companies they actually cared and by the end of the visit my A/Cwas up and running :) I want to thank them for being nice and having patience and most importantly saving the day especially in this Texas heat -
Review 78 (2024-07-12 - Rating: 5)
It’s so hard these days to get good customer service.. but I called in today to get a quote and received OUTSTANDING customer service! I spoke with Cindy and she knew exactly what she was doing. It was so refreshing and I was completely impressed with her professionalism and customer service. Thank you so much Cindy for making things less stressful and I truly appreciate you! -
Review 79 (2024-08-16 - Rating: 5)
Juan has an absolute gem! He was honest, so friendly and very thorough and professional. I appreciated him explaining his work process to someone who knows not much about HVACs! -
Review 80 (2024-10-01 - Rating: 5)
Highly recommended company ,Thank you to the Technician Juan Gonzalez who came out to fix our A/C he did an Amazing job, excellent customer service he definitely goes above and beyond,we have to say he is one of Best. -
Review 81 (2024-05-17 - Rating: 5)
I’m very satisfied with the quality of service I received on getting my a/c units changed out. The team from Sales/ to Installation crew was among the best I’ve ever seen. I would definitely recommend this company to all my friends. Job well done, a customer for life. -
Review 82 (2024-04-18 - Rating: 5)
I had your employee Juan come by and do some work on my AC unit. His customer service was outstanding. He was very attentive and did his work with caution and in a timely manner. I was pleased with his services. I will definitely be going back to American Air Conditioning, and will definitely be recommending to my family and friends. Was very satisfied. -
Review 83 (2024-11-15 - Rating: 5)
These gentlemen were very professional. They kept me updated and cleaned up when the job was done. Excellent customer service by the whole company. -
Review 84 (2024-06-27 - Rating: 5)
Ok first of all, your company saved us. Brittany ensured we got a quick appointment scheduled (she was so helpful) and then Gabriel Bustamante was the BEST! He accurately diagnosed our issue and had our AC system up and running within less than an hour! We have a 1 year-old baby in the house, so that was critical for us. We are forever grateful. -
Review 85 (2024-07-18 - Rating: 5)
Juan was awesome! Very friendly and knowledgeable. He was able to accommodate our urgent situation and get our AC fixed up and our house cool quickly. 10/10 recommend! -
Review 86 (2024-04-30 - Rating: 4)
I was given a complimentary AC check by my home warranty company and American Air was their preferred vendor. Roger, Raul, and Ricardo were all very helpful and professional. There was a delay the first appointment scheduled, but they were on time for the second appointment and everything went well. Would recommend. -
Review 87 (2024-08-29 - Rating: 5)
We had the pleasure of having Juan as our tech from American Air conditioning & Heating Company. Juan was very knowledgeable & he got our A/C system up and running asap in this Texas heat! Definitely recommend America Air Conditioning & Heating Company ask for Juan!! -
Review 88 (2024-06-17 - Rating: 5)
American air conditioning left me astonished. The professionalism of ms Cindy was wonderful and made me feel comfortable throughout the whole process. When the technician by name of Juan came by he was just as courteous and knowledgeable about the work that needed to be done. I will definitely recommend this company to my friends and family in the future. -
Review 89 (2023-07-19 - Rating: 5)
AHS sent this company out for a second opinion after a previous company came out 4 times without resolving the issue of my AC running constantly but not cooling lower than 80 degrees. I was apprehensive after reading the reviews here.Miranda got me on the schedule same day due to some cancellations they had and Larry came out, listened to my concerns, and assessed the ductwork and system. He found it to be low on Freon so he recharged the system with 6lbs. of Freon, added Stop Leak in case of a small leak somewhere, and discussed some ductwork configurations that would help in the future but nothing that was pressing in regards to the current situation.The AC is now cooling appropriately without running constantly. I even had to pass out blankets to my family.I had an excellent experience with American Air Conditioning & Heating. Ask for Larry! -
Review 90 (2024-10-15 - Rating: 5)
Larry and Jalen came out and were fast, efficient and very courteous. We would definitely recommend American Air Conditioning & Heating Co. -
Review 91 (2024-07-14 - Rating: 5)
Corey came out with loaded guns to tackle our A/C issues. Knew exactly where to start trouble shooting. Boom. Found a blown fuse in our unit that prevented it from running. Checked the serviceability of the capacitor in the outside unit. His knowledge and professionalism had us up and running in no time. Great job American, and Kudos to Corey!Thank you . -
Review 92 (2024-06-26 - Rating: 5)
Corey was very knowledgeable, professional, and efficient. He demonstrated a deep understanding of the repair process, addressing every issue with expertise and confidence. From the moment he began, he communicated clearly and consistently, ensuring that I was well-informed at each stage.His professionalism was evident in his punctuality, attention to detail, and the respect he showed for both my time and property. Corey and his coworker, made what could have been a stressful experience seamless and reassuring. -
Review 93 (2024-10-30 - Rating: 5)
They were awesome! Andrew was wonderful and got our A/C up and running again! Much appreciated! -
Review 94 (2024-07-31 - Rating: 5)
The AC tech Juan was very informative and nice. Truly respect a person that can brave this Texas heat like he did to make sure my wife and myself had ac for our comfort. Thanks Juan and company.Henry DJ MusicMan Williams 😁 -
Review 95 (2024-05-22 - Rating: 5)
I had a great experience with American Air. My technician, Larry was excellent. I would give him a 10👏. I have had 3 companies look at what was going on with my AC since last year. Larry was the only one who addressed the issue and took time to fix it.Scheduling and communication was also fantastic.I will always request American Air and Larry! -
Review 96 (2024-05-20 - Rating: 5)
We woke up Sunday morning and found that the blower for our central air conditioning was not working. Bear in mind this was Sunday morning…I called American Air Conditioning & Heating around 9 a.m. They had a Technician here at 11 a.m. This may not happen every time they are called but, I know they will go the extra mile for their customers. I have used this company several times and every time the experience is the same.Friendly, knowledgeable and professional service.You get what you pay for. They may not be the cheapest but, it was a lot less than the big companies. -
Review 97 (2024-09-12 - Rating: 5)
Nate and Jalen were amazing, and busted their butts doing a lot of work to take care of our old system. Giving them a big shout out. Big thank you to them and American Air -
Review 98 (2024-07-26 - Rating: 5)
Great company I called them to cancel fast. They diagnosing my problem and they fix it within an hour and the guy he did that his name Andrew Pacheco great guy is to talk to honest very friendly if you call this company I recommend this guy thank you, Andrew. -
Review 99 (2024-08-23 - Rating: 5)
Juan fixed our issue right away. He answered all my questions and explained everything very well. I appreciated his professionalism, and his friendly manner. He undoubtedly deserves a raise! -
Review 100 (2024-06-05 - Rating: 5)
Andrew did a great job repairing my AC. He made sure everything was repaired and he was very polite and professional. He even had and used his own shoe covers. He checked and double checked before he left. Thank you Andrew! -
Review 101 (2024-03-21 - Rating: 5)
Have used this company several times with American Home Shield. They have been quick in scheduling appointments and have had no issues with ordering parts and getting them installed. Every time the technicians have been professional and have had no issues. I just used them for the AHS tune up/inspection service since my regular company stopped services for no reason. Technician was great, explained everything, and showed me the issues. Parts were ordered and replaced within a few days, all covered under AHS. Im also a disabled veteran and will probably continue to use this company services since they are veteran owned. -
Review 102 (2024-07-23 - Rating: 5)
Our AC was diagnosed. When parts were ordered and planned for repair, Raul Rodarte and Ricardo Anguiano, our heron technicians came to the rescue!! Fascinating work, Team. We are excited for this summer to have AC in our home. From the call to the actual repair to the rundown of the maintenance plan during our experience was outstanding. Raul and Ricardo came early and communicated accordingly which I value entirely with a busy mom’s schedule. -
Review 103 (2024-07-23 - Rating: 5)
Cindy and John from [Air Conditioning and Heating Company] provided exceptional service. Cindys efficiency in scheduling and Johns expertise in fixing our AC were top-notch. Highly recommended for their professionalism and great work! Thank you so much for all the help! -
Review 104 (2024-08-10 - Rating: 5)
I was looking to purchase a new AC unit for a fair price. After discussing quotes with Mrs. Cynthia Arredondo, my unit was delivered and conveniently installed. 10/10 would recommend. -
Review 105 (2024-08-23 - Rating: 5)
Juan the technician that was sent out to help with my AC problems was professional and took the time to explain what the issue was with my unit. Friendly and knowledgeable, I would trust him with any repairs on my unit in the future! -
Review 106 (2024-08-19 - Rating: 5)
Very happy with American Air Conditioning & Heating Co. Andrew and Edward did a fantastic job fixing our air conditioning unit. They were very knowledgeable on what the issue was and were quick and efficient in fixing the issue. -
Review 107 (2024-10-30 - Rating: 5)
Just wanted to thank Juan for a job well done. Was extremely informative and knowledgeable at what he does. Recommend this company to everyone. -
Review 108 (2024-07-09 - Rating: 5)
I was assigned this company when i went through my home warranty company, AHS. My system was fixed less than 10 mins ago by Roger. He was prompt and extremely professional. He educated me and my husband on how to prevent the problem in the future. He was also able to explain the why certain parts of my house feel different in temperatures. Roger was an absolute pleasure.I would also like to give props to Miranda, who answers the phone. She was extremely polite and accommodating. She was also able to confirm the arrival time of Roger since the tracking system that AHS uses was NOT tracking the technician properly. -
Review 109 (2024-04-17 - Rating: 5)
From beginning to finish, American Air & Heating Co. sets the standard for efficient service and communication!Though our needs thankfully turned out not so complicated, nor costly, we were contacted and accommodated immediately!Our customer service with their schedule manager (forgetting her name at the moment but will update later) and their technician, Juan, was seamless, beyond helpful, and delightful!Thank you! -
Review 110 (2024-10-30 - Rating: 5)
Juan the man appreciate you bro! Was having some problems took a couple ppl they couldn’t fix it… called up he came thru on time n got it going quick! Thank you -
Review 111 (2024-10-03 - Rating: 5)
Jalen and Victor were great the were clean fast efficient and super polite answering any questions or concerns that we may have had I definitely recommend them if your needed assistance -
Review 112 (2024-06-05 - Rating: 5)
Juan at American Air Conditioning came out to our home in boerne and did a great job repairing our air conditioner. American Air schedule me in quickly. Juan was knowledgeable and shared a lot of information to help me keep my system running smoothly. I would recommend American Air to anyone needing fast, reliable service! -
Review 113 (2024-06-27 - Rating: 5)
Juan was on time and very professional. He did a tremendous job explaining all the troubleshooting steps and his diagnosis/resolution of the issue (leaking air handler). He offered some maintenance advice and offered to come back should I notice anything else. Great experience all around, thank you Juan! -
Review 114 (2024-07-24 - Rating: 5)
Larry visited my house today to help repair my AC problem he is fast, knowledgeable and very professional. I am so thankful for the communication along the way and the fast appointment setting from American Air Conditioning company to help repair my AC unit so fast and not a long wait in this summer I highly recommend 10/10 -
Review 115 (2024-07-12 - Rating: 5)
I recently contaced American Air Conditioning & Heating Co. to inspect my ac unit, Cindy was very helpful and assisted me with getting an appointment scheduled. This company takes pride in customer service fron the front office to the technicians who came out. I would definately recommend this company in the future. -
Review 116 (2024-04-18 - Rating: 5)
Juan was very attentive. His customer service was spectacular. The diagnosis on my unit was perfetional and quick .Keep up the good work. I will definitely recommend American air conditioning to my friends and family -
Review 117 (2024-06-20 - Rating: 5)
So thankful for the responsiveness and professionalism of our technician, Juan. He did a thorough job and was very respectful of our property (I.e. shoe covers before entering our home). He tested everything before leaving and explained everything that had been done. Recommend highly! -
Review 118 (2024-08-30 - Rating: 5)
Cindy, has came through for me time and time again. I refer everyone I know to her because of her wonderful customer service and knowledge. She always take care of us. -
Review 119 (2024-05-17 - Rating: 5)
Cindy is so helpful and courteous. She always kept in communication with me through the entire process in getting a new A/C. She gave me multiple options that best suited my needs and next business day replacement. Thank you for being so responsive! -
Review 120 (2024-07-09 - Rating: 5)
Raul and Ricardo were prestige and professional. They were able to troubleshoot and locate the problem and repair. Very polite and quick got the job done I would definitely recommend and use there service in the future. -
Review 121 (2024-07-03 - Rating: 5)
Living in a six-year-old home, I’ve experienced HVAC issues three times. American A/C & H provided the service any home owner can receive. Juan Gonzalez was assertive and on point, explaining my unit issues and the way ahead! -
Review 122 (2024-04-16 - Rating: 5)
Larry did a great job in every way. He texted prior to showing up. I was a little annoyed with scheduling personnel, but I decided to show up and give Larry a chance. He thoroughly impressed me. He went right to work and took time explaining the past diagnosis, company policies, and the repairs he was making. He really made me want to keep using the company and gave me insights on what I can do as a homeowner to maintain my unit. -
Review 123 (2024-07-26 - Rating: 5)
We had American come out and diagnose a couple of our units and they did not disappoint! Andrew was very friendly and helpful and was able to explain everything in detail through the whole process. Thanks again! -
Review 124 (2024-07-16 - Rating: 5)
Raul and Ricardo spent 12 hours in the attic in early July. They ran into a variety of problems with our aging equipment and had to do so in a cramped attic. Kept us updated and informed throughout the day. Impressive dedication after a long day of cooking in my attic. I’ll recommend the compsny and specifically them in the future. -
Review 125 (2024-08-07 - Rating: 5)
Andrew arrived. Was professional answered all our questions.Best Tech to have worked on my unit.This guy deserves a raise.Great job Andrew! -
Review 126 (2024-08-08 - Rating: 5)
Juan was very helpful and informative, fixed my AC quickly and did a great job. I would definitely recommend Juan and American Air Conditioning & Heating. -
Review 127 (2024-07-22 - Rating: 5)
Juan was very professional with a positive attitude. His attention to detail was great with excellent explanation on solving the issue with my AC unit. -
Review 128 (2024-07-11 - Rating: 5)
I highly recommend this company. I was very pleased with the customer service I received. I spoke with Brittany and she was very professional and knowledgeable which made making an appointment a breeze. I was also able to get an appointment sooner than I was expecting which was a plus!! -
Review 129 (2024-07-23 - Rating: 5)
Cynthia, was very helpful and very friendly. She was able to get me all set up with an on time worker who wasted no time solving my a/c problem. I highly recommend this company. For at home and commercial businesses. -
Review 130 (2024-05-31 - Rating: 5)
A/c wasn’t blowing cold enough. Made and appointment through these folks and they set it the next day. It was a 3pm -8pm time frame. They came out about 7:30 and obviously the tech had been working all day. None the less even with the ac tech being tired and working all day in the heat he did check everything that needed to be and found the problem. Ac now works fine.I would definitely recommend this company for a/c repair. -
Review 131 (2024-08-31 - Rating: 5)
Extremely professional and fast service. Juan did an amazing job explaining everything to me and he got The job done quickly. Definitely recommend this company!! -
Review 132 (2024-04-16 - Rating: 5)
My technicians Raul and Andrew were great. Very knowledgeable, professional, and answered all of my many questions. I have had multiple issues with my unit and they did not leave until they made sure everything was working properly -
Review 133 (2024-06-03 - Rating: 5)
My tech was Juan and he was fantastic. He diagnosed the issue and fixed it quickly then stuck around to ensure it was running at capacity. Great customer service mindset, thanks again Juan. -
Review 134 (2024-07-11 - Rating: 5)
5 out of 5 recommend American Ac . Want to give a shout-out to Elayne G for going above & beyond during the scheduling process! Was very knowledgeable & helpful! John an amazing Technician as well ! Will definitely recommend this business to family & friends! -
Review 135 (2023-03-15 - Rating: 4)
Brittany at the office was extremely pleasant to deal with and the two technicians were professional. The response time on getting a repairman out was excellent; however the follow up on when the repair was estimated to be complete was not as expected. This took six weeks and I understand the process with a home warranty company, however, this is not my first experience and have never had it to take this long even with having to order a part. I had to start the process of getting information concerning what is going on. I would recommend them but just be prepared to be the one that initiates the phone calls. -
Review 136 (2024-08-21 - Rating: 5)
Jalen and Andrew were very professional and very knowledgeable. They explained everything down to my level...greatly appreciate their assistance and would ask for them by name in the future. -
Review 137 (2024-07-22 - Rating: 5)
Thank you Mr. Juan Gonzalez for being on time, your professionalism and getting my AC working after running multiple tests. He explained everything to me and answered all my questions. He is definitely an asset to your company! -
Review 138 (2024-05-28 - Rating: 5)
Juan from American AC is a great representative for American AC..he notified me of his eta, talked through what he was doing and gave me excellent advice. I would welcome him for any other AC service and recommend him! -
Review 139 (2024-08-30 - Rating: 5)
Our tech Juan was so helpful & professional! He fixed our AC issue quickly & was so kind to our home & dogs! 12/20 -
Review 140 (2024-07-21 - Rating: 5)
Really appreciate the service received. The technician, Andrew, was on time, courteous and professional. He was respectful of our property and took time to answer our questions. Will definitely use again. -
Review 141 (2024-07-31 - Rating: 5)
Juan did an amazing job. He is very knowledgeable and efficient. He did an excellent job explaining the process and is very professional. -
Review 142 (2024-06-04 - Rating: 5)
Juan is amazing! He was very patient with me in understanding my AC unit and the maintenance it requires. I couldnt be happier with my experience. A+ -
Review 143 (2024-07-12 - Rating: 5)
Ive dealt with quite a few Air Conditioning Co and American Air Conditioning & Heating is the Best so far. Not to mention the customer service. Cindy was awesome and knowledgeable. Loved her customer service. -
Review 144 (2024-11-06 - Rating: 5)
Juan was very cool guy, knowledgeable and very good at what he does.He went the extra mile to make sure the Job was complete! 🙏🏾 -
Review 145 (2024-01-17 - Rating: 5)
Juan and Andrew came out and looked at my heating system. Very pleased with their arrival and knowledge of my system. Glad they were here to ensure my heat is working on this very cold day. Excellent service from both Juan and Andrew 5 stars. -
Review 146 (2024-10-28 - Rating: 5)
Jalen & Andrew were courteous and helpful. Explained what we needed to do to prevent future problems. -
Review 147 (2024-07-11 - Rating: 5)
Raul and Ricardo arrived on time and worked efficiently. They provided thorough explanations of the repair process, Overall the experience was great. A big thank you to raúl and ricardo 🙏🏽 -
Review 148 (2024-05-29 - Rating: 5)
The techs that came out were very professional. Introduced themselves and got to work immediately. They quickly resolved the issue and checked my system. Can’t ask for anything more appreciated their professionalism the most. -
Review 149 (2024-04-13 - Rating: 5)
Juan was very helpful and knowledgeable of my AC unit. He gave me recommendations on how to keep my AC running at optimum performance and was a tremendous help. Above and beyond service. Thank you sir. -
Review 150 (2023-10-24 - Rating: 5)
My technicians were amazing. My initial problem was unit was not coolong. After the part was ordered and delivered I had another issue. The part did not have all the screws. Andrew ran to Lowes and replaced it right away. I would definitely recommend him and this company. -
Review 151 (2024-10-02 - Rating: 5)
Jaun just left and he was very professional with the work very nice and friendly he is a very valuable asset to your company I really liked him -
Review 152 (2024-07-13 - Rating: 5)
I had the best customer experience with Elayne Gonzales! Thanks to her my family is not suffering from the heat! If I ever have any issues again, I know who I’m calling. Thank you, Elayne! -
Review 153 (2024-07-23 - Rating: 5)
My experience at American Air Conditioning & Heating company was amazing (Cindy Rios-Arredondo) is extremely helpful she met all of our needs! Call & ask for her she is the best one there!!! -
Review 154 (2024-08-31 - Rating: 5)
Juan did a Great job fixing my Ac he came in a timely manner and he explained very thoroughly what was wrong in a way i can understand it!! -
Review 155 (2024-04-10 - Rating: 5)
American Air is the best. Corey always does a great job, and he’s helped us several times. Everyone that has come out has been fantastic. This is a great company. -
Review 156 (2024-07-18 - Rating: 5)
Juan was great! Fixed our AC, explained what was wrong and what was fixed. Will recommend American Air Conditioning! Juan even liked our dog. Thank you!! -
Review 157 (2024-08-16 - Rating: 5)
Juan Gonzalez with American air was fast, efficient and professional. He quickly diagnose the problems with my ac unit and fix it. -
Review 158 (2025-01-28 - Rating: 5)
Great to work with. Their whole team was very professional and knowledgeable. -
Review 159 (2023-09-06 - Rating: 5)
American Home Shield assigned us this contractor. While we were hesitant about this companys previous ratings, it seems theyre on the up-and-up. Corey was the name of our technician. He came in a timely manner, was friendly and professional, immediately diagnosed and fixed the most glaring problems (broken capacitor and half-tripped breaker). He even went the extra mile to inform and show us how we can best keep our central air running smoothly (eg. provide at least 3ft of space around the unit, change filters regularly, spray down dirty coils with the hose, etc). Thank you so much! -
Review 160 (2024-04-18 - Rating: 5)
Juan did an awesome job fixing our a/c. He took the time to assess our needs and provided recommendations tailored to our home. Polite and professional. -
Review 161 (2024-05-06 - Rating: 5)
Oohwee! I cant say enough good things about this company or their technician Juan! Where did they find this guy? Not only was the AC service amazing but the customer service of Juan was unbelievable. I dont know how much he makes but I know he deserves more! I would highly recommend this company! -
Review 162 (2024-05-03 - Rating: 5)
Thanks guys JUAN was the right AC professional To help me with the inspection of my AC to be ready for the Texas heat this summer. Amazing work ethic and professionalism. Overall, I will definitely be working with you guys more often. Thanks. -
Review 163 (2024-09-25 - Rating: 5)
Nathan and Jalen were awesome very professional and did an amazing job! -
Review 164 (2024-08-14 - Rating: 5)
Andrew and Edward did an excellent job of building out the flue for our heating system. They were both very friendly and professional. -
Review 165 (2024-07-03 - Rating: 5)
I had a problem with my AC but Raul and Ricardo resolved it in no time. They were as thorough as they were efficient and very knowledgeable as they explained the problem and how i could prevent it in the future. 10/10 no complaints would recommend👍 -
Review 166 (2024-09-01 - Rating: 5)
I had 4 different companies come out to check on my unit and they gave me excuses juan came out assessed the problem corrected it and I havent had trouble since highly recommended -
Review 167 (2024-07-11 - Rating: 5)
Miranda was very helpful and friendly. Very professional and polite and I am. Quality Assurance Auditor and it was a pleasure speaking with her. -
Review 168 (2024-08-30 - Rating: 5)
Juan Gonzales serviced our home and we couldnt be happier. Very knowledgeable and great personality! Would definitely recommend him to anyone!