Airtron Heating and Air Conditioning Houston

Photo of Airtron Heating and Air Conditioning Houston

Located in Houston, Texas

Address: 16225 Tomball Pkwy Building B, Houston, TX 77064, United States

Phone: +1 281-406-3331

Rating: 4.8

Services

  • Online estimates
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-26 - Rating: 5)

    So far, no complaints whatsoever. Ive only had to call them twice and both were for reasonably minor issues, but they dispatched a tech within a day or so. Were still under warranty and none of the calls have required any payment (we recently signed up for their Essential Home Care plan, the terms on which are quite attractive for the very reasonable monthly cost).The tech, Andy, has been the same each time. Probably one of the best techs weve ever worked with. Courteous, knowledgeable and ready to help. Our last call was because our system was making strange noises when it was very cold. Turns out this was normal, part of the defrost cycle. He could have chuckled at my naivete, but - instead - tricked the system into defrost mode so that I could verify the sound I was hearing and that it was normal. I hope that theyll dispatch Andy for each of our service needs.

  • Review 2 (2025-01-25 - Rating: 5)

    I had an outstanding experience with Alex from Airtron ! They were punctual, professional, and extremely knowledgeable. My heater was acting up during the coldest week of the year, and Alex quickly diagnosed the issue and provided a clear explanation of the problem and the solution.Not only did they fix the heater efficiently, but they also gave me great advice on maintenance to prevent future problems. The service was top-notch, and the pricing was fair and transparent. I highly recommend Alex and Airtron for anyone looking for reliable and honest HVAC service!Thank you for keeping my home warm and comfortable!

  • Review 3 (2025-02-28 - Rating: 5)

    I can’t say enough good things about this heating and air-conditioning company! The technician, Andy was on time and highly professional and knowledgeable. He was able to diagnose our issue right away.I’m so glad I had the EHC plan. They found a faulty part in my air conditioning system that would’ve cost me hundreds of dollars to fix, but since I was a plan member, the part and labor was covered! If you don’t have this plan, I highly recommend getting it! It will pay for itself in the first call!!If you’re looking for an HVAC company that cares about their customers, this is the company for you!

  • Review 4 (2024-11-19 - Rating: 5)

    Our tech, Calvin, was very friendly and knowledgeable. He finally fixed our noise issue and explained the cause. He also checked to ensure a prior repair was done correctly (it was) and followed up to make sure we were able to take advantage of a promotion.

  • Review 5 (2025-01-07 - Rating: 5)

    Mr. Thomas Swain arrived on time, actually early, and handled his business with our unit. Very helpful, communicative, knowledgeable and respectful of our home and property. When he left, we felt that we knew everything we needed to keep our unit in tip-top shape. Will definitely continue to use AirTron.

  • Review 6 (2025-01-31 - Rating: 5)

    1/30/2025Just had Justin review with me the condition and financing of a AC system, from Air Tron .Certainly a very knowledgeable, professional and most of all appreciative company representative .Thank you Mr.Justin ScheurerSincerely,Lamont E Kelly

  • Review 7 (2024-10-03 - Rating: 5)

    Calvin and Joshua were very professional and know the meaning of customer service. Calvin patiently answered all my questions and concern. Joshua was a great team player assisting Calvin. They have completed their job successfully in timely manner. I will definitely recommend Airtron because of my positive experience with Calvin and Joshua. Thank you so much guys!

  • Review 8 (2024-10-19 - Rating: 5)

    AirTron has been to our house 4 times over the past few months providing essential & reliable maintenance & repairs to our 12 year-old 2 & 5-Ton units & evaporator replacement on the 5 Ton unit. Their technician Richard has accurately spearheaded the troubleshooting and clearly communicates the issues and options. I appreciate the end of job report on what was found and done during each visit.

  • Review 9 (2024-11-25 - Rating: 5)

    Keith Krause&Joseph Crenshaw was very,very helpful and knowledgeable of her job abilities and skills. They were and got to the root of the problem. AirTron need more employees like Keith and Joseph. Thanks Again Happy Holidays. Eugene&Laura Smith.

  • Review 10 (2024-10-10 - Rating: 5)

    I had the pleasure of meeting Mr. Calvin and his trainee at the time, Joshua, today to give my hvac system a tune up. They were some very professional cool guys and got the job done in a good timely manner. Now I’m ready for any weather. Thanks!!

  • Review 11 (2024-10-10 - Rating: 5)

    For the annual inspection of my A/C and Heating Unit Jose R. was the technician. He was very professional and informative. He explained thoroughly what service was performed on my a/c system which I very much appreciated. Thank you Jose Jose is truly an asset for Airtron.

  • Review 12 (2023-12-26 - Rating: 5)

    Gilbert came back today for his third and final trip. He was successful in fixing our a/c and making sure our thermostat, power board and blower motor were working properly. I can’t thank him and Airtron for the continued service of the highest quality.

  • Review 13 (2024-08-26 - Rating: 5)

    Very professional. My AC has worked perfectly so far. They came to check a leak problem. I received a call ahead of time since they were slightly delayed, they said who was coming. Leo and Mario were efficient, kind, and explained the issue in detail. Thank you.

  • Review 14 (2024-12-08 - Rating: 5)

    Mr. Aguirre did a great job. He arrived during the allotted timeframe competed the job efficiently and effectively.

  • Review 15 (2024-10-23 - Rating: 5)

    Airtron has been efficient and helpful in my a/c service. Technician Shahzad Gulamali is very knowledgeable and very good at explaining technical issues in language this layman can understand. Much appreciated!

  • Review 16 (2024-04-20 - Rating: 5)

    Alex did an excellent job. He came out and took his time to address my needs. He also thoroughly checked out all of the systems of my HVA. He diagnosed the problem very quickly and fixed it. He goes above and beyond and answers all my questions.

  • Review 17 (2024-12-03 - Rating: 5)

    Ricky did a fantastic job, and quickly identified the issue and fixed it fast. He also followed up to make sure the issue has been fixed.

  • Review 18 (2024-11-25 - Rating: 5)

    Excellent tech. Great customer service and very knowledgeable about his work. Thank you for the service

  • Review 19 (2025-01-26 - Rating: 5)

    Our technician Shahzad Gulamali was absolutely amazing. He went above and beyond with what we needed!

  • Review 20 (2024-10-17 - Rating: 5)

    Customer service is always excellent! Thank you Calvin for ensuring I am safe. You are truly an asset to Airtron!

  • Review 21 (2024-07-02 - Rating: 5)

    Since I bought my house back in 2002, I have been with Airtron Air Conditioning company for my Air Conditioning maintenance & other services. I have been with this company because I can rely on the work that they do. Jim McKinney is one of the best employees this company has. He is very knowledgeable, courteous & professional when dealing with customers.Donna Dozier is one of the managers that I like to deal with all the time. She is very understanding, considerate & patient when dealing with customers. She tries to help you in any way she can to resolve any air condition issues you might encounter..In my opinion these two employees are a great asset to the company. They do their best to resolve any A/C issues you might have.I strongly recommend this company for your air conditioning needs.

  • Review 22 (2024-10-28 - Rating: 5)

    Easy scheduling, arrive on time and was a nice person and accurately identified the problem and continued to review and test the entire system

  • Review 23 (2024-08-06 - Rating: 5)

    I called Airtron and on same day they had a technician out here servicing my house AC unit. The technician was on time and communicated in layman terms where I could understand what he was doing and what the problem was with the AC unit. The problem was corrected. The kindness, concern and professionalism given to me by Airtron was very comforting on a very very hot day. Thank you Airtron. GREAT JOB 👍

  • Review 24 (2025-02-03 - Rating: 5)

    They guys were amazing, they explained everything to me. They change the filter and checked the thermostat.

  • Review 25 (2024-05-16 - Rating: 5)

    Our air conditioner was not working properly and not reaching the set temperature on the thermostat. On two separate days our home reached unbearable temperatures. Finally on 5/15 Airtron was contacted by our maintenance department.I received a phone call from Sam at the company and after my explaining what was happening she was able to secure an appointment for a technician within an hour. I was extremely impressed with her listening skills, her necessary questions and her troubleshooting acumen. She was a real professional.Keith arrived within the designated time and immediately went out to the unit after listening to our complaints. He completed the repair and before leaving explained the problem in both technical and layman’s terms.Sam and Keith at Air Tran are to be commended. They made 2 Senior Ladies very happy, and cool and comfortable!

  • Review 26 (2024-04-23 - Rating: 5)

    I had an issue with our system and we set up an appointment. Keith is Amazing!! He is very thorough in explaining how they did the service. Banjo is another technician who is amazing.Keith also explained how to take care of the system.

  • Review 27 (2024-07-26 - Rating: 5)

    Calvin did an amazing job of finding the root cause of our humidity problem and resolving. He called a senior tech for advice on what he found and took care of everything necessary. Calvin was the third tech sent out for this issue, including senior techs, and the first to finally resolve. He deserves a lot of credit for his customer commitment!

  • Review 28 (2023-12-12 - Rating: 5)

    Christian and Shannon were extremely professional. They took their time to explain the issues to me and what my options are and offered to schedule repairs and estimates.They both were very polite and helpful.I appreciated their kindness. They are also very friendly. Any future issues I have I would definitely request Shannon and Christian.

  • Review 29 (2024-12-27 - Rating: 5)

    Luong Do is on time, missed him today but dispatch, customer service and him were able to make it happen today. He always does great job, knowledgeable and do Excellent customer service. I’ll definitely request him to come back.

  • Review 30 (2024-02-14 - Rating: 5)

    Keith was very thorough and helpful. He was willing to spend time answering my questions and explaining my system.Edit: Keith and Jose returned to replace parts under our warranty. They provided great customer service and took the time to explain the repairs that were made, suggest how to optimize our system, and answered all of my questions. Very happy with the service we’ve received from these two guys.

  • Review 31 (2024-06-23 - Rating: 5)

    Justin exceeded all expectations and helped us navigate a horrible HVAC installation by our previous builder. He was patient, knowledgeable and instilled a sense of confidence in us from the very first meeting. We had numerous challenges with technical and aesthetic quality and Justin helped us reach an outstanding conclusion. We spent more than budgeted, but only because Justin’s expertise helped us to make a fact based decision based on a detailed pro con analysis. He and the entire Airtron team treated our home with dignity and respect which we were not experiencing until we hired Airtron. They helped us with aesthetic challenges and tended to every minor detail with quality, care, and precision. Justin continuously went above and beyond to make a bad situation a great experience! Hire Justin and the entire Airtron team if you want professionalism, expertise, quality, respect for your home and everything in between!

  • Review 32 (2024-01-05 - Rating: 5)

    Today, we received excellent service from Christian. Having been without heat for the past few days with a toddler at home made the situation challenging. Christian attentively listened to our concerns, diagnosed the issue, and promptly worked to resolve it. Despite challenges with the timeline and payment logistics, he guided us through thoroughly. We truly appreciate his outstanding service and hope to continue working with him and your team in the future.Adding: Alex came today to finish the project and took great care of us! This has been an amazing team and we look forward to servicing our unit with them.

  • Review 33 (2024-04-15 - Rating: 5)

    I required a check of the indoor A/C unit due to an unusual noise, the company sent their technician Leo who did an excellent and professional job. He was in charge of reviewing the unit in detail to make a diagnosis and solve the problem. I appreciate that Leo did a very good job and had very good communication with us. thank you Leo.

  • Review 34 (2024-02-23 - Rating: 5)

    Keith with AirTron did an amazing job diagnosing, fixing and explaining every single issue I had or didn’t even know I had with our new build home. He took great pride in his work and left me extremely confident in his work. Would absolutely recommend and will call again in the future with any new issues that come up over the life of the unit.

  • Review 35 (2024-07-15 - Rating: 5)

    Purchased a maintenance plan a little over a month ago and received my tune up today. Found out my capacitor was going bad or bad and had tube replaced. My technician Jonathan did a great job at explaining and taking his time to complete the tuneups that were needed. Definitely recommend Airtron and the maintenance plan to save you money in the long run.

  • Review 36 (2024-05-07 - Rating: 5)

    Had an issue with our thermostat and Gilbert was able to fix and replace our old thermostat in no time! He was kind, understanding and efficient. We really appreciated him helping us in such a short notice. Thanks, Gilbert!

  • Review 37 (2024-12-17 - Rating: 5)

    Shehzad (?) was very knowledgeable, pleasant, patient and cooperative. I will ask for him in my future tune up calls. He deserves a solid TEN from us.

  • Review 38 (2024-06-28 - Rating: 5)

    Shahzad did a great job, very thorough and respectful of cleanliness (kept the booties on inside the house and took them off before going outside). Explained everything very well. Txt when he was on his way too, which is always appreciated. Highly recommend!

  • Review 39 (2024-03-15 - Rating: 5)

    Jose and Keith took the time to properly identify the problems, diagnose the issue, and resolve them. They also walked me through what they found and how they resolved it and happily answered any questions. Both of these gentlemen took pride in their work and ensured the job was done right, which as a homeowner is what you want at the end of the day.

  • Review 40 (2024-10-07 - Rating: 5)

    They seems not to be tired of my continuous callsThey are bent on putting a lasting solution to the probCalvin and team were superb

  • Review 41 (2023-10-05 - Rating: 5)

    Alex was great and extremely professional. He provided lots of information regarding my specific issue. He patiently addressed all questions and took his time to work on the problem.Update: Keith performed a Followup call at my home and was very helpful. He seemed very knowledgeable and patiently took the time to explain all his findings. Would definitely recommend him.

  • Review 42 (2024-04-02 - Rating: 5)

    Had a minor issue with my AC. I called and scheduled an appointment over the phone, and the techs arrived within the time window provided. I also appreciated the confirmation call about 30 minutes prior to their arrival. Vanjo and Keith were professional, kind, and took time to thoroughly inspect my system and provide guidance for maintenance in the future. So grateful for the help and peace of mind as we approach the warm (aka scorching) months that are summer in Houston.

  • Review 43 (2024-05-13 - Rating: 5)

    Christian came in and reviewed our situation with high humidity and he reviewed our solution options. His recommendation was adding a dehumidifier system (AprilAire) to lower humidity in our home. We decided to move ahead to get more comfortable environment. Christian was very thorough in his explanations of different solutions.

  • Review 44 (2024-02-11 - Rating: 5)

    Christian was awesome! Came out to a troubleshoot call once while we were away on a family emergency, offered to stay until we got there and even came back a second time the next day when we were ultimately able to give him access to the unit. Really knowledgeable, professional guy and diagnosed our issue right away.

  • Review 45 (2023-11-18 - Rating: 5)

    Great service from AC Tech. Gilbert! Very professional and I can tell he has lot of knowledge on each equipment. That gives customers more confident on their tech. He takes his time to make sure all equipments are functioning efficiently. The best part is he will show you his results from each test before he leaves and offers advice to keep AC efficient. Overall, very happy with the service.

  • Review 46 (2023-09-02 - Rating: 5)

    Eric was very respectful, courteous to us, and was showing outstanding professionalism. I recommend him 1000%

  • Review 47 (2024-04-04 - Rating: 5)

    Ricky and Alex did a great job. Ive been having an issue with a ringing noise that is coming out of the outside unit and it seems like they found the fix! Definitely happy with the service ver professional and knowledgable.

  • Review 48 (2023-10-26 - Rating: 5)

    Eric was fantastic. Got into the job promptly and conducted himself very professional throughout. Polite and well mannered. Made sure we felt reassured and talked through everything he had done for us. Great experience all round.

  • Review 49 (2024-07-30 - Rating: 5)

    Our technician, Moukhles, was friendly and knowledgeable. He was patient answering our many questions and very thorough with the tune up. We are very appreciative.

  • Review 50 (2024-02-28 - Rating: 5)

    Just had Christian with Airtron over to the house, he was quick any and very efficient. Communicated very well with how he explained the issues. He had parts with him and had it repaired in only 20 mins or so. He did a great job for sure.

  • Review 51 (2024-04-09 - Rating: 5)

    Alex was a great technician. He thoroughly checked our AC unit and dehumidifier units and explained to us how everything operates and helped solve our issue. We would definitely recommend Airtron and will be continuing to use them for all of our service needs.

  • Review 52 (2024-05-22 - Rating: 5)

    Stephen was a great tech I have had many tech just say I need a new unit and though my unit is fairly old I know the compressor was fine and have built units before so I knew it could be fixed just shy of the knowledge stephen has so he done a awesome job repairing my unit big props

  • Review 53 (2023-08-25 - Rating: 5)

    I recently had the pleasure of working with Eric for my AC repair, and I am truly impressed by his exceptional service. He demonstrated deep expertise, quickly identified the issue, and efficiently resolved it. Not only did he fix the problem, but he also took the time to explain what went wrong and how to prevent it in the future. Eric’s professionalism, knowledge, and dedication to ensuring my comfort are highly commendable. I wholeheartedly recommend his services to anyone in need of AC assistance. Thank you, Eric, for going above and beyond!

  • Review 54 (2024-04-25 - Rating: 5)

    The technician was very professional and communicated very well on all the questions I asked. He was very informative on my a/c units overall. This was my first experience with AirTron and very satisfied with the service. My a/c issue was resolved in a timely manner and I am very happy . Thank you!

  • Review 55 (2025-01-03 - Rating: 5)

    Great service, nice, polite and responded all my questions, thank you Justin for everything

  • Review 56 (2024-04-05 - Rating: 5)

    Christan and Justin were amazing! I am pleased with there service they were fast, courtious and friendly. They were completely knowledgeable and helpful! They answered all my questions and concerns. I definitely recommend Airtron for all A/C needs.

  • Review 57 (2023-10-26 - Rating: 5)

    Cristian was very through with his work. He quickly identified that there was a leak on the cooling coil and further ran diagnostic that confirmed this from the pressure reading.He was helpful to further confirm that the defective part is still under warranty and had his office place a replacement part with the manufacturer.Overall I am very happy with the Service provided by Cristian and he did apologize for arriving a few minutes over the scheduled time.

  • Review 58 (2023-09-05 - Rating: 5)

    Alex was wonderful! He was dispatched to our home to look over a few issues we had concerning our AC unit. I cannot thank him enough for his patience in listening to me explain the issues at hand. He got to work and was able to find many issues due to improper install. (I believe another company completed the install) His knowledge was impressive as he was able to diagnose the problem from my non -technical description. He was also able to get proper air flow to my sons bedroom, which the previous 2/3 AirTron service techs could not. He was so kind and explained everything to us in great detail. We are happy that our AC unit will be working at full capacity now due to his adjustments. I would highly suggest requesting Alex if you need someone who is kind, efficient and extremely knowledgeable in his job.

  • Review 59 (2024-06-20 - Rating: 5)

    These five stars are for Mo! He wasnt even here to help us with anything of the sort! He saw us struggling to bring our new grill to the back of our house because the delivery guy abandoned us! He was so sweet the entire time.We know who to call for air conditioning problems!! Mo!❤️❤️

  • Review 60 (2024-08-31 - Rating: 5)

    Great service! This dispatchers are very friendly and knowledgeable. The ac technicians are hard workers and very knowledgeable as well.

  • Review 61 (2024-01-30 - Rating: 5)

    Leo was amazing and explained everything really clearly. He listened to my concerns and addressed all the issues I had. Thank you Airtron and Leo for your hard work and dedication to doing your job right!

  • Review 62 (2024-07-31 - Rating: 5)

    We followed through a recommendation by the builder to balance the entire HVAC system when we completed moving into the house. We could feel some rooms being too cold and some being not cold enough. We also had some incipient issues with humidity as well.Jose, my assigned tech, was very knowledgeable and cared to explain us how the HVAC system works in an easy to understand manner. He managed to tune up the equipment as well as teach me about the satellite HVAC systems and proper filter maintenance.Shout-out to Jose, thank you!

  • Review 63 (2024-02-12 - Rating: 5)

    Alex is an absolute PRO! He listened to my concerns and took the time to explain his actions. He gave future suggestions in maintaining the effectiveness of my hvac unit. He didnt rush the process, but he definitely moved at a speed that showed his experience. More than satisfied with the service and investment I made to have cleaner air for my wife and kids.

  • Review 64 (2024-11-06 - Rating: 5)

    11.06.24 new motor had to be put in today, Raul and Christian did a great job and even hung out for a few minutes to make sure the unit is working accordinglyAwesome service, Put In a call yesterday and they sent out a tech today, Christian was awesome, on time, courteous and explained things thoroughly....makes this stressful process so much easier

  • Review 65 (2024-02-29 - Rating: 5)

    I had a great experience with Alex from AirTron. He visited to address an AC system humidity issue, explaining the problem thoroughly. Alexs professionalism and knowledge left me extremely satisfied. I appreciate his excellent work and want to extend my kudos to him. AirTron should acknowledge and commend his great service.

  • Review 66 (2023-12-13 - Rating: 5)

    Gilbert id an outstanding job with our air conditioner. My husband and I are very pleased. Gilbert worked very delingently on the AC. Gilbert was very kind, professional, and knowledgeable. Mr. Gilbert represented Airton Heating and Air Conditioning very well he was courteous and professional. Airton needs more technicians like Mr.Gilbet. Mr. Gilbert made sure the air conditioner was working before he left our residence. Gilbert was very knowledgeable. Thank God for him. The house was very cold. We are soo glad we are warm. Keep Up The Great Work. Thanks again The Smith Family.

  • Review 67 (2024-09-16 - Rating: 5)

    Service technician Shahzad Gulamali did a great job. Also, explain the operation very clearly.Great customer service

  • Review 68 (2024-03-11 - Rating: 5)

    The Technician was able to diagnose and solve the issue quickly. The scheduling appointment process was my biggest issue, they should keep people more updated of the arrival time so people could do other task while waiting for the visit.

  • Review 69 (2023-12-04 - Rating: 5)

    Shannon did a wonderful job. On time. Took the time to explain all that was going on. No issues and made great recommendations. Will look forward to having him back for the next service.

  • Review 70 (2024-01-11 - Rating: 5)

    Leo and Alex came out and was very quick and helpful in our services. Very professional and knowledgeable. We able to resolve all our problems that we have been having for the last few weeks. Did full workup and saved us in time for the freeze. Great job.

  • Review 71 (2024-02-08 - Rating: 5)

    Airtron came back today for the third and final trip. Each trip was to fix one thing then another issue surfaced and had to wait for parts. Office staff wasted no time getting the parts ordered and scheduling service each time. Leo and Alex were successful in fixing our a/c today and making sure our system worked properly. They were knowledgeable, attentive, and informative. I can’t thank the technicians, installers, and Airtron office staff enough for the excellent customer service they all provided.

  • Review 72 (2023-12-20 - Rating: 5)

    Gilbert was great. He fixed our heater/AC issue. Now our home will have heat for the winter and AC for the summer. Gilbert was nice and very knowledgeable. Also great customer service. He explained what was wrong the unit.Airtron is lucky to have Gilbert. Any future issues, I would like to have Gilbert to be our technician.

  • Review 73 (2023-09-28 - Rating: 5)

    Gilbert was super helpful and friendly. He gave us recommendations on how to better our home and keep up with our maintenance to prevent any further issues. He was happy to answer all of our questions and made sure we were satisfied before leaving!

  • Review 74 (2023-08-23 - Rating: 5)

    Shannon did our AC tune up yesterday and he did a great job. Hes very professional, courteous, respectful and knowledgeable. He checked upstairs and our outside unit and found that we have a bad capacitor so he replaced it. Very happy with the result. He even gave a courtesy call this morning to check hows everything. Thanks Shannon for a job well done.

  • Review 75 (2024-08-06 - Rating: 5)

    Worked with Airtron on identifying issues with AC cooling issues. Very quick scheduling and the technician was very knowledgeable and professional. Would recommend the company and Shahzad for all jobs.

  • Review 76 (2024-03-18 - Rating: 5)

    Alex was very professional. Explained everything he was doing with clarity. Fixed the AC issue with no problem and still double checked all other components of the HVAC system to ensure no other discrepancies were present. Recommend

  • Review 77 (2024-01-29 - Rating: 5)

    Jose and Kieth were so attentive. They found the issues and informed me every step of the way. They also educated me on how to keep the unit running efficiently and what I should be aware off during certain temperatures.I feel these two gentlemen came with the desire to get my unit running properly. Thank you!

  • Review 78 (2023-11-01 - Rating: 5)

    My experience with AirTron thus far has been great! From speaking to their customer service agent over the phone to set up my appointment and maintenance plan to our home visit today. I would highly recommend our technician, Andy, who came out to service our home today. He was courteous, professional and knowledgeable to answer all of the many, many questions that we had. I will definitely try to request Andy again for our next service appointment.

  • Review 79 (2024-03-26 - Rating: 5)

    Ricky provided excellent customer service. I wasn’t home when he arrived however he waited untilI arrived and completed my services . I amtruly appreciative of him for not leaving and making me reschedule.

  • Review 80 (2024-09-05 - Rating: 5)

    It took a week but really appreciate all the excellent service they provided.

  • Review 81 (2024-01-19 - Rating: 5)

    Eric is truly the best – incredibly polite and kind. His manner and respect surpass all expectations. He not only addressed the issue we were complaining about for the whole year and although 2 other people been send before him from the company they did nothing , but eric fixed it.thanks

  • Review 82 (2024-02-22 - Rating: 5)

    My Technician Keith was very professional and helpful in explaining some mystery issues I have been having with my Air Conditioner. And he provided some additional helpful information on my Fresh Air Unit in my attic. So Thank you. I’m a happy camper.

  • Review 83 (2024-04-09 - Rating: 5)

    Christian was excellent and showed me the problem area. He installed the UV light to take care of it. He is very professional and very knowledgeable. I am satisfied and will request him next time.

  • Review 84 (2024-04-01 - Rating: 5)

    Calvin and his partner provided excellent customer service and were both so personable! Thank you to both of you for being so helpful and also taking the time to assist me with programming my thermostat!

  • Review 85 (2023-12-12 - Rating: 5)

    Shannon did a great job today. He was super professional and super friendly with all, including my dog. His work was very thorough and detailed.

  • Review 86 (2023-10-21 - Rating: 5)

    Andy did an excellent job explaining his findings and the end results. He was very professional, a great communicator, gave good eye contact. I would like to have him as my tech going forward. Thanks Andy for doing such a great job.

  • Review 87 (2024-01-30 - Rating: 5)

    He is one of the best, he solved my problem with high knowledge. Really respectful and knowledgeable person who doesnt shy away from the problem. You guys sent so many people before but no one was able to really solve the problem, but he did. I really appreciate 🙏 his help. Ceser is the best among Airtron team

  • Review 88 (2023-10-18 - Rating: 5)

    Andy with Airtron came out toOur home today to check on our systemAnd I was so impressed by how thorough he was in checking our system, as well as responsive to all of our questions and concerns. He truly went over and above any other AC companies I have ever used in the past. Truly remarkable work and customer service.

  • Review 89 (2023-07-14 - Rating: 5)

    Shannon did a great job and is very thorough with his work. He is very knowledgeable and doesnt miss a step. He fixed our drain issue and I would highly recommend him in the future. Thank you

  • Review 90 (2024-04-18 - Rating: 5)

    Ricky was the technician that came out to diagnose the problem we were having with our AC. He was quick, professional, informative with explaining the problem we were having. Overall great service. Our AC is now fixed.

  • Review 91 (2023-12-20 - Rating: 5)

    I have been with Airtron for 2 years now and I’m giving them 5 starts solely because of Rosalio’s (Leo) service today. Not only did he display great customer service but he also took the time to educate and explain everything he did. Furthermore he went above and beyond to make sure our unit was working at its best performance and I greatly appreciate him doing so. I am HUGE on customer service and providing exceptional service and Leo did that today. Airtron, you as a company have a great employee on yalls hand I want you to know that employees like Leo is what keeps business like Airtron look good and keep customers like me continuing to do business with you.

  • Review 92 (2024-03-15 - Rating: 5)

    Alex was very informative and helpful in delivering 100% customer satisfaction in his services. The appointment was easy, he came and got everything done smoothly. Thank you 👍

  • Review 93 (2023-11-03 - Rating: 5)

    Exceptional services and genuine honesty, highly recommended him.Our air conditioner repair guy exceeded our expectations, from the moment he arrived, it was evident that he was highly skilled and knowledgeable. He quickly diagnosed the issue with our air conditioner and efficiently repair it, ensure that it was functioning optimally. Thank you so much for your help today

  • Review 94 (2024-11-08 - Rating: 5)

    Calvin was an excellent professional and I highly recommend him.

  • Review 95 (2024-03-01 - Rating: 5)

    AirTron came out this morning to address issues found after my 1 year inspection. Calvin and his teammate did a very thorough inspection and a few adjustments were made. I am very pleased with the service I received today.

  • Review 96 (2023-07-11 - Rating: 5)

    Ricky did an outstanding job identifying a problem and fixing it immediately. Very professional and courteous. Highly recommended. Thanks very much to Ricky.Christian with AirTron did an outstanding job. On time - very professional, courteous, and identified the problem immediately. Also recommended a great warranty to cover the expense of my repair so I could have AC during the heat of the Summer ! Excellent Service. Highly recommended.

  • Review 97 (2023-09-24 - Rating: 5)

    Leo was so knowledgeable. My home had been feeling really humid and he adjusted my fresh air system, explained what he’d done, made recommendations to keep humidity levels normal, checked my a/c unit outside and let me know it was missing coolant, he got it taken care of and he shared how to maintain both systems. He was awesome. Thank you!

  • Review 98 (2024-12-21 - Rating: 5)

    Quick service withing 24 hoursI like service fully recommend this company Airtron a/c

  • Review 99 (2025-01-29 - Rating: 5)

    The 2 gentlemen that came out were very nice. They took the time to explain my ac system and how the trap works. They answered all my questions

  • Review 100 (2023-10-29 - Rating: 5)

    Leo and Alex just left my home and they really made sure that I understood the issues before starting job. They were on time and explained how to keep my system running good for years to come.Great experience!

  • Review 101 (2024-01-25 - Rating: 5)

    Leo is very professional. He actually found additional issues the builders did not complete. He is very thorough and explains what the issue is and what needs to be done to fix the issues. Very friendly, also cleans area after project is complete.

  • Review 102 (2023-10-25 - Rating: 5)

    Our service tech Leo, was very professional and very knowledgeable. He answered all of our questions and helped us with the issue we had. We feel safe knowing that Airtron has people like Leo who can assist their customers with their installed units.

  • Review 103 (2024-04-05 - Rating: 5)

    New issue with ac/heating. Keith and his apprentice were very helpful. The identified the issue for a vent to be moved. Hopefully it will get resolved asap.The young man that came today was very good. He listened to the issue I had, took pictures and seems to have solved the issue. I was very thankful he took the initiative to solve the problem.

  • Review 104 (2023-09-08 - Rating: 5)

    I had Alex to check my one year warranty issues. He was an awesome technician. He shared and suggested lots of things to manage our system better. I highly recommended such people in this field to help owners. Thank you Airtron for sending him.

  • Review 105 (2023-11-20 - Rating: 5)

    Airtron is really excellent and very professional in each service calls. Their techs are very experienced and investigates the issues in depth and explains better. I have Christiana came over today to replace a part and he is excellent. Very professional and nice to work with. I would recommend tech’s Christiana and OG of Airtron for any AC issues.

  • Review 106 (2023-07-03 - Rating: 5)

    Leo and Noah arrived early, and were very respectful. They found the problem quickly, and did not mind explaining, to myself and my dad, multiple times what was wrong with my unit. I highly recommend them. they were very courteous and respectful of my property. definitely five star service.

  • Review 107 (2023-10-28 - Rating: 5)

    Alex was super helpful identifying a problem with my A/C unit. Appreciate his attention to detail and customer service! He was super good at communicating the issue and double checking other features just to make sure everything was functioning properly. Thank you Alex!

  • Review 108 (2023-09-26 - Rating: 5)

    Ricky was extremely helpful! He fixed a few things and noticed things that other technicians did not. Christian and Michael were also very helpful. Both helpful, super polite and friendly guys. Definitely will call them again!

  • Review 109 (2024-01-25 - Rating: 5)

    Keith came in today to check air balance in our master bedroom. He immediately found the issue and was able to make the adjustment. He also shared lots of knowledge on how to use the HVAC more efficiently. He was polite, patient and very knowledgeable. We will recommend Airtron to our neighbors and friends.

  • Review 110 (2023-05-12 - Rating: 5)

    Charity is absolutely the best.This company is very good. The customer service level is excellent. Things will always happen, but how we manage or react to it is what matters.I highly recommend them.Thanks Airtron for the great work you are doing.!!!

  • Review 111 (2023-08-15 - Rating: 5)

    Eric is ABSOLUTELY WONDERFUL!!! He’s very polite, has great customer service and was very respectful of our home. He kept communication with us and talked to us about our issues with resolutions planned. I couldn’t have been more grateful to have him serve us. Because of HIM and his knowledge and compassion of what he does, I will continue to use Airtron. Thanks Airtron…. Eric represents your company very well!!!!

  • Review 112 (2024-11-04 - Rating: 5)

    Great response time, best program available for my ac system Essential Home Care

  • Review 113 (2023-11-01 - Rating: 5)

    Alex was extremely professional and courteous. He came in and wasted no time solving our problem. He was very polite and took time to put us at ease. We appreciate him helping us out!

  • Review 114 (2023-09-11 - Rating: 5)

    Losing AC when it’s 100 degrees outside is a killer. My wife called the after hours emergency line and got a call back almost immediately. Destiny helped us get scheduled quickly and Leo was awesome. He was able to get us running correctly. He was informative and helped me feel confident that his diagnosis and corrections were what we needed. Thank you!

  • Review 115 (2024-04-05 - Rating: 5)

    Keith and Vanjo (Banjo Cazooie) did a great job this morning. They were friendly, well-informed, and professional at all times. Highly recommend!

  • Review 116 (2024-03-08 - Rating: 5)

    Gilbert the technician with Airtron was very helpful, professional, and answered all my questions and concerns. He explained everything, and even offered specific plans if we wanted to join. Excellent person.

  • Review 117 (2023-11-21 - Rating: 5)

    Cesar was great, very detailed, went the extra mile to insure the equipment was working properly. He even took the time of going to the hardware store to purchase the needed materials. After having multiple technicians come out to fix the issue, he was the first one to actually fix it.

  • Review 118 (2023-10-03 - Rating: 5)

    Argelio was knowledgeable and professional. He did an outstanding job and would recommend him to anybody I know. He fixed an ongoing issue I had for years after having many techs come out. Good job Airtron for having an amazing tech on their team.

  • Review 119 (2023-10-20 - Rating: 5)

    Cristian S maintenance service/tune up was done very well. He explained to me well about my air condition and heating system and explained the steps and corrections I needed to do to correct and maintain my air-conditioning system. He changed filters. I was pleased with the service.

  • Review 120 (2023-07-11 - Rating: 5)

    Leo and Noah were fantastic! They discover many issues with the set up of our unit on our brand new home. Though every issue was simply based on a poor installation initially, they were fast. Knowledgeable and courteous.Highest possible rating for these two.

  • Review 121 (2023-09-07 - Rating: 5)

    Alex made a trip out within a few hours of my AC issues beginning. He was very knowledgeable, friendly, and got everything working right!! I really appreciate your help, Alex, and I look forward to working with you all in the future!

  • Review 122 (2024-01-10 - Rating: 5)

    Ricky did a great job for us. He was able to identify a gas valve that needed to be replaced on our old furnace. Airtron got the part in quickly, and Ricky came out to replace it. He did the work efficiently, and our furnace is heating once again.

  • Review 123 (2023-06-16 - Rating: 5)

    Ricky was gracious, professional and respectful on his visit to fix our faulty AC! He arrived on time and first performed a diagnostic exam on our AC and then he quickly got it working again! He let us know what the issue was and saved us from melting in this crazy Houston heat in June! God bless him. Definitely recommend.

  • Review 124 (2023-12-27 - Rating: 5)

    I’d like to thank Alex, he was very helpful and knowledgeable in his craft. He gave me insight on what I didn’t know and what I should know. He even pointed out some deficiencies I had that I didn’t even know, along with better maintenance with the equipment I already have.

  • Review 125 (2024-01-05 - Rating: 5)

    Ricky came over on time, completed the job efficiently, and checked out an issue as well on the same visit. He ordered the part, explained my warranty, was professional all the way, and was great overall.

  • Review 126 (2025-02-13 - Rating: 5)

    Thank you Hector. You did a 👍 good job!

  • Review 127 (2023-08-30 - Rating: 5)

    Cesar and Ronald did an amazing job when working on my AC. Both were polite, professional, knowledgeable about everything they did. Took the time to show me and explain what was going on. Would definitely recommend working with them when possible.

  • Review 128 (2023-10-19 - Rating: 5)

    Lio performed a re-balancing of airflow throughout our house as part of our new home warranty. He did a thorough checking of our system, discovered and troubleshooted a few things, and provided excellent explanations of what was going on and how he recommended addressing it. Very courteous and professional; thanks for your service!

  • Review 129 (2023-07-27 - Rating: 5)

    Very thankful for Shannon he came in on time. Kept us informed each time he had a chance. He even made phone calls for us and kept us updated. We are very appreciative, we have a wasp problem in the attic and he still made sure he did what he had to do to make sure to keep us cool.

  • Review 130 (2024-04-23 - Rating: 5)

    Ive dealt with Airtron since we moved in and the experience has been great. Had a issue over the weekend and they came out as scheduled. Argelio, the techincian found the problem and explained to me what the problem was. Airtron will get he parts and repair tomorrow. Dealt with Sam (inside) and she was very helpful and pleasant to work with. Everytime I call I come away nowing that Ive been helped.

  • Review 131 (2023-05-03 - Rating: 5)

    Excellent experience with Leo and Noah from Airtron today. They came out on a warranty call and they were super professional and informative. Leo showed me the components of the unit in the attic and explained issues he found in terms that made sense. They were very thorough and knowledgeable! Would definitely call on them again!

  • Review 132 (2024-02-05 - Rating: 5)

    Leo with Airtron just finished servicing my air conditioner unit. He was thorough and clear on all aspects of my ac unit and what was changed, what was beginning to wear out and on the positives of my unit both inside and outside. I’ve never had someone take the time to explain what’s going on with an appliance in my home and I truly appreciate his knowledge, time and patience. Thank you Leo and Thank you Airtron!

  • Review 133 (2023-09-12 - Rating: 5)

    Keith was very professional. He came, greeted me, and listen to what i had to say about the issues We were having with the ac. He checked each room, took his time and explained why some rooms were getting air flow better than others.

  • Review 134 (2023-10-11 - Rating: 5)

    Christian with AirTron did a VERY thorough inspection and service of our unit today! He went above and beyond answering all my questions about our above average unit and thermostat. He took videos of my ducts as well as sent me a couple YouTube videos so I knew my options moving forward. I look forward to having him out again to make sure everything is in tip top condition!

  • Review 135 (2023-09-19 - Rating: 5)

    Ricky did an awesome and thorough job when checking out why my home had such high humidity levels. He was detail orientated and took his time, he stayed until the issue was resolved. Great service and very polite!

  • Review 136 (2023-09-01 - Rating: 5)

    Keith was a true professional. Arrived on time, addressed our hvac concerns and got us back up and running in no time.Expedient, friendly, and knowledgeable service. Very professional would definitely keep them on my speed dial!

  • Review 137 (2024-01-07 - Rating: 5)

    Leo did an excellent job of fixing the problem I was having with my AC. He even ordered an extra part for me to replace just in case that part went out too. I am very satisfied with the work he did for me.

  • Review 138 (2023-08-24 - Rating: 5)

    Keith and Alex were awesome! They quickly diagnosed and did some troubleshooting! The great customer service and professionalism was a bonus! It’s hard to find wholistic care and service, but they were amazing overall!

  • Review 139 (2023-09-26 - Rating: 5)

    Eric did a great job rebalancing our house. He took his time looking over everything making adjustments and checking it over before moving on to the next room. Eric also explained everything to me on what he found and the adjustments he made. Definitely someone who I would want to come back for services my unit.

  • Review 140 (2024-06-15 - Rating: 5)

    Tech came before expected wait time on a Friday evening. Evaluated the issue and performed necessary repairs. Maintenance contract covered everything. I am very pleased.

  • Review 141 (2023-09-22 - Rating: 5)

    Gilbert did an amazing and very clean job installing a p-trap on my A/C unit, he went the extra mile and also installed insulation where there wasnt before. When he finished, he explained to me how the p-trap works. This is something I always appreciate. Then he proceeded to ask me if there was something else I needed in a very cordial manner. Great job and most importantly, great attitude!

  • Review 142 (2023-11-21 - Rating: 5)

    Keith was incredibly knowledgable and able to answer all of our questions when he was here. He went out of his way to walk us through how everything worked and was able to resolve all of the issues we were having.

  • Review 143 (2023-10-18 - Rating: 5)

    Great experience with Cristian! My parents are more comfortable speaking Spanish and AirTron was able to send over a technician that spoke Spanish and was able to communicate with my parents easily. He was able to explain to us what is going on with our unit and he performed a tune up on our furnace and AC unit. He was great!

  • Review 144 (2024-03-22 - Rating: 5)

    I have been having trouble with AC/ Heat issue such as leaking and sometimes stopping running, Christian come to my house, he was able to explain the issues. He is knowledgeable about the issues, and takes time to explain.Highly recommended.

  • Review 145 (2023-06-29 - Rating: 5)

    I really appreciate Noah’s and Leo’s professional courtesy and knowledge. They came in, quickly diagnosed the issue with my AC, and fixed it in less than 30 minutes. They also took time to explain the issue to me, and guide me on the quickest way to cool the house after two days of no AC. Also, Airtron was very proactive in calling me to see if I was available earlier than my appointment since they had a cancellation and could be here sooner. Definitely recommend Airtron.

  • Review 146 (2024-04-02 - Rating: 5)

    Coming into a new home and not knowing much about AC, Leo helped my husband and I understand how the air should be throughout the home. He did not only check the room that had AC problems but also made sure the whole house had enough air flow. We appreciate Leo at Airton Heating and Air conditioning Houston.

  • Review 147 (2024-05-06 - Rating: 5)

    Airtron’s customer service was outstanding in the making of our scheduled appointment and update of the timeline for the technician’s arrival.The technician, Mr. Moukhles Al-Mashaqbeh arrived promptly at the scheduled time, which I appreciated. His professional demeanor and courteous attitude put me at ease. Mr. Mashaqbeh thoroughly inspected our HVAC system and explained the issue in simple terms providing clear solutions, as well as answering our questions.We highly recommend Airtron for any HVAC needs. (Mr.& Mrs. Malcolm)

  • Review 148 (2024-03-27 - Rating: 5)

    As soon as we closed the door my husband and I in unison said “that’s a nice guy!”. The Tech was very nice, did a though job and explained everything in detail and had photos of the hardware to show us the condition of our system.

  • Review 149 (2023-08-22 - Rating: 5)

    Lio was very professional and knowledgeable. He knew what was wrong before I could even finish explaining the problem. He offered solutions and fixed all the issues we were having from the big things to the small minor things that others may dismiss. Excellent service!

  • Review 150 (2023-12-15 - Rating: 5)

    Shannon is a very knowledgable and skilled AC technician, who went above and beyond in checking out my AC situation(s). Very experienced, in fact remembered everything about our home and our system from a tune up visit 4 years ago. Very helpful, personable, and was able to educate more than any one ever before about the things that need attention on my system. It was a pleasure to have someone of Christians demeanor, knowledge, and ability in my home. I will request him for any future visits.

  • Review 151 (2024-02-02 - Rating: 5)

    Excellent service provided by Airtron Heating & AC!!Technicians were very patient and amazing answering all my questions and concerns; they checked every area in the house that I had questions on. The technicians sent to our house were Cesar and Ricky.I highly recommend this company for any HVAC concerns.

  • Review 152 (2024-10-16 - Rating: 5)

    Shahzad Gulamali , helps me figuring out the issue on drain problem and suggest the maintenance works, he came in on time and balance the room temperature as well. Highly recommended to have Airtron. Thanks

  • Review 153 (2023-08-30 - Rating: 5)

    Eric came to my house because one of the room was too hot and others were too cold. He redirected the air and adjusted everything. Checked and ensured Everything was good. He was very professional, explained me what he did! Really good job.

  • Review 154 (2023-07-27 - Rating: 5)

    Christian was very helpful and explained everything so that I understood what was needed. He also reached out to management to help with cost seeing as we didnt expect this issue. Very respectful and considerate. I definitely would recommend this company.

  • Review 155 (2024-11-22 - Rating: 5)

    Rosalio is very professional and find the root cause and fixed it quickly.

  • Review 156 (2023-11-30 - Rating: 5)

    Christian came to perform service my heating unit and he was amazing. I will request him when I need my heating serviced again because he is informative, polite and makes sure he cover all bases of problems. You Rock!

  • Review 157 (2024-03-22 - Rating: 5)

    Not even the intermittent rain kept AirTron technician CHRISTIAN from reporting promptly as scheduled and tuned up my AC system straightaway. He informed me what he did, and advised me 2 simple ways to keep the system working efficiently. Very pleasant and polite and professional young man.👌AirTron technicians are pleasant and very professional in their service.

  • Review 158 (2023-01-10 - Rating: 5)

    Justin (estimator) was great to work with. Professional, thorough and very detailed. He answered every question and had a great attitude about it. My business was almost lost due to a prior bad experience with another technician but Justin more than made up for it and won me back. Great job!I need to also give kudos to the installation team. Miguel and his crew were on time, prepared and got the job done in a few hours. They were respectful and clean. They did not leave any clue major work had been done. Miguel also reviewed all details of the installation with me and made sure I knew how to work the thermostat before they left. Stellar job!

  • Review 159 (2023-02-27 - Rating: 5)

    Leo and Keith did a wonderful job. Very professional and thorough. Explained the work being done and issues found with correct recommendations. Really great experience!Follow up - Recommended maintenance issues were promptly addressed by Ceaser and David. Grear professional service!

  • Review 160 (2023-03-20 - Rating: 5)

    Leo did a great job explaining how our system works & the potential causes of our heating problem. Not only did he fix the issue & advise how we could optimize our system’s efficiency, he also discovered an instillation mistake that was made when the house was being built & immediately scheduled the proper person to come correct the install error. Great service by Leo.

  • Review 161 (2023-11-08 - Rating: 5)

    Shannon Glaze was highly professional and timely during todays visit. He was very thorough in his review of our home system and left information that I may reference if needed going forward.

  • Review 162 (2023-11-07 - Rating: 5)

    We were having issues with the humidity levels in our home, Leo came out and did a thorough inspection of the unit in the attic, as well as outside. He was detailed in his explanations of everything he was doing, as well as provided information on what to do if certain scenarios were to occur. I would definitely recommend Leo and Airtron!

  • Review 163 (2023-07-21 - Rating: 5)

    ⭐⭐⭐⭐⭐ 5 stars for Tim at Airtron!I cant say enough good things about Tims service with our HVAC system. From the moment he arrived, he was professional, courteous, and incredibly knowledgeable. He took the time to thoroughly inspect our system, explaining everything he was doing and providing valuable insights along the way. Tims attention to detail and dedication to his work truly impressed us. Not only did he fix the issue promptly, but he also went above and beyond to ensure the entire system was running efficiently. Our home has never felt more comfortable!Tims friendly demeanor and genuine passion for his job made the entire experience enjoyable. Its evident that he takes pride in his work and genuinely cares about his customers satisfaction. If you need HVAC services, look no further than Tim at Airtron. We highly recommend him for his exceptional skills, professionalism, and outstanding customer service. Thank you, Tim, for a job well done!

  • Review 164 (2023-03-07 - Rating: 5)

    Sam is great! Super helpful and explained the service to me throughly. After I signed up for the service with Sam, Leo and Keith came out for my bi-annual tune-up, and were excellent! Super professional and willing to explain everything to us.

  • Review 165 (2023-10-12 - Rating: 5)

    They just left, so we will see if everything is working as it should. But so far, the velocity and increase of air in my master bedroom has already seemingly improved and hopefully I won’t hear anymore noises when the AC is turning on/off. Cesar and the trainee (forgot his name, sorry ): ) were very helpful and professional, and advised me on different filters I need to purchase for the future. I was very pleased with their customer service.

  • Review 166 (2023-10-02 - Rating: 5)

    Christian was very quick in diagnosing the issue. He was polite and professional, wearing shoe coverings and respecting our home and time. He quickly solved the issue. I would definitely recommend to family and friends.

  • Review 167 (2023-11-27 - Rating: 5)

    Christian was Amazing!! He thoroughly walked us through the options for eliminating mold from the AC plexus. We are very happy with his expertise and kindness.

  • Review 168 (2023-11-06 - Rating: 5)

    My technician was Leo. He was very informative and patient with ALL of my questions as a new homeowner. I will most definitely request him in the future if needed. Thank Leo for your professionalism.

  • Review 169 (2023-01-03 - Rating: 5)

    Christian S. Was very polite and professional. He came to do the maintenance and made proper recommendations. He installed a hospital grade UV light to make the air we breathe cleaner, fresher! We appreciate your honest opinion! Thank you for the all around job you did! Thanks for taking your time.

  • Review 170 (2023-08-11 - Rating: 5)

    I’m writing this review in regards to your Technician Shannon Glaze. The showman texted us to let us know that he was on his way, and arrived shortly after, and came in and talk to us to have us explain what the issues we were having with our thermostat. He patiently walk us through the steps on how to use this thermostat, and answered any, and all of our questions posed to him. He is one of the most polite people. I’ve run a crossed in quite some time, and honestly as a credit to Airtron he answered all of our questions, explain what he was doing when he was showing us the steps on the thermostat And patiently answer any and all of our questions. He’s a credit to a Airtron. I did an excellent job on behalf of your company.

  • Review 171 (2023-06-30 - Rating: 5)

    Ricky was knowledgable, professional and helpful. He arrived on time and explained everything that he found and answered all my questions. He double checked everything to make sure our ac would work properly. Outstanding customer service. Quick response time and efficient work. Definitely recommend.

  • Review 172 (2023-08-01 - Rating: 5)

    Leo was very knowledgeable, professional, and helpful. He took his time to diagnose our AC problem and was able to explain the issue to us in detail. I am very pleased! We will definitely keep Airtron on speed dial!

  • Review 173 (2024-02-15 - Rating: 5)

    We had the most positive experience when Rosalio, aka Leo, visited our home to troubleshoot our AC. He is probably one of the most valuable assets that Airtron has.For background, we bought our house in 09/2022, and the HVAC had a 2 year warranty, but only 1 year for air balancing. We called them out for air balancing in 08/2023 because two rooms in our house were either way too hot or way too cold. The guy back then adjusted the dampers but nothing else.Fast forward to 02/2024, several guests who’ve stayed overnight have commented that those rooms are too hot or too cold, so we called Airtron out to figure out what was going on. They said air balancing is no longer covered and would be $460+. But we called them out anyway.The fact that they sent Leo was the best thing to happen to two Texans frustrated with their AC. He told us that our dampers weren’t even powered! Not actuating at all. It wasn’t even an air balancing issue: the whole system hasn’t worked properly for 17 months. The last technician may have adjusted the dampers, but didnt even bother check to see if they had power supplied to them.We peppered him with so many questions (we are engineers, so naturally we want to know exactly how everything works), and Leo was so patient and incredibly knowledgeable. He answered all our questions and even gave us tips and advice on how to maintain our system. After he diagnosed the issue, he ran a diagnostic test on the whole system (since apparently it wasnt operating properly this whole time), checked all the details and metrics, fixed anything that was even slightly less than satisfactory, and now our AC actually works!!!Leo commented that the first guy certainly didn’t do anything because had he even looked, he should’ve known the system was unpowered.If you ever need to call Airtron for a technician in the Houston area, ask for Leo.Airtron, give Leo a BIG RAISE!

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