AC American Air Heating and Air Conditioning

Located in Houston, Texas

Address: 15614 Knollhollow, San Antonio, TX 78247, United States

Phone: +1 210-535-1515

Rating: 4.8

Review 1 (2024-10-07 - Rating: 5)
The service tech, Victor, was on time and got our AC going quickly! Another American Air and Heat man who knows what hes doing! Very polite man. Thank you Victor.

Review 2 (2024-07-15 - Rating: 5)
The service tech (Anthony) is awesome and experienced. The office staff is difficult to work with. Have to chase down my receipt for service and I dont get a reminder when its time for my 6 month service (I have a contract with them). If they could get the office staff under control Id give them 6 stars! I wont change just for that because their service is great.

Review 3 (2025-02-04 - Rating: 5)
Great service. They arrived when they said they would be there. Did the work quickly and answered any question I had.

Review 4 (2020-08-03 - Rating: 5)
Superior service! We contacted A/C American Air to request a seasonal inspection and preventative maintenance of our A/C system. Victor was very thorough and explained every step of the process. I sincerely appreciate the fact that Victor was straight forward, very honest, and extremely professional. It was a true pleasure doing business with Victor and definitely looking forward to contacting AC American Air for all my A/c needs in the future. I highly recommend AC American Air as it is evident that Victor takes pride in his work and focuses on ensure he takes care of his customers. Thanks Victor, your professionalism and integrity has earned my business!

Review 5 (2018-10-17 - Rating: 5)
Victor was very knowlegeable and professional! He fixed our unit on the first visit. Even after 2 other companies told us to replace the system! It has been 3 months and we still have no problems! They are very honest and make sure you understand exactly what was done. Thank you Victor and Manny! I recommend them to all of my friends and family!

Review 6 (2020-06-17 - Rating: 5)
We had Mr Victor come to our house, as our AC was blowing warm air. He came same day, and did a really good job. He communicated through the whole experience, letting me know what time he was arriving, what he was going to do, the issues he found, how he would fix, etc. The price was fair for what he did for us, we will definitely continue to use AC American Air going forward.

Review 7 (2019-09-07 - Rating: 5)
Victor is awesome! We have an older unit and have had to had a few parts replaced over the years. Hes always willing to make himself available, even in the late hours of the night. He explains everything thoroughly and will never try to make you replace something that doesnt absolutely need to. A+ service, A+ guy!

Review 8 (2019-07-31 - Rating: 5)
Victor was very professional and kind. He did an amazing job fixing my ac unit. He explained everything so well to us. We definitely will use him again!!

Review 9 (2023-06-25 - Rating: 5)
Amazingly fast service. My AC went out on a Sunday, I put a call in at 10:30am, got told the respond time would be 12-2, they were out right before 12 and had the problem diagnosed and fixed in less than an hour.Polite, courteous, extremely efficient service.

Review 10 (2018-10-10 - Rating: 5)
My moms ac went out so we called a couple of companies. We were told we needed to replace the whole system. I reached out to American AC and they said they could out for free that same day. We just needed a new capacitor. The technician was very professional and kind! Would definitely recommend them. Thank you Manny and Victor!

Review 11 (2023-08-26 - Rating: 5)
The Technician John was very good. Showed up on time was highly professional and got the AC up and running in half an hour.Would use again

Review 12 (2020-01-31 - Rating: 5)
Professional & Excellent response very detailed work. Used them as my second opinion and I’m glad I did. They found things the first AC company missed and they had better prices. They will be my new AC company form now on and I will refer to all my friends and family.

Review 13 (2019-06-21 - Rating: 5)
Called last night, and they were here first thing in the morning. Superior service. Affordable prices! Technician explained everything in detail. Recommend to everyone!

Review 14 (2020-08-24 - Rating: 5)
Showed up same day he was called, quickly and accurately diagnosed the issue, and fixed the problem in less than 2 hours. Professional and extremely capable.

Review 15 (2021-08-09 - Rating: 5)
Victor was kind, courteous and professional. Knows his business and was very open...no Upselling!!

Review 16 (2020-08-14 - Rating: 5)
Excellent service, very patient with my many questions, each person i talked with, and the work was done promptly , as i was told..thank you.

Review 17 (2020-06-06 - Rating: 5)
Very professional and helpful.Came in and identified the problem, Got the part and was done in 2.5 hours time.Will use again.