Abacus Plumbing, Air Conditioning & Electrical
Located in Houston,
Address: , , ,
Phone: +1 281-528-1610
Rating: 4.8
Categories
- HVAC contractor
- Air conditioning contractor
- Air conditioning repair service
- Electrical installation service
- Electrician
- Service establishment
- Furnace repair service
- Heating contractor
- Plumber
- Plumbing supply store
Photos
Latest AC Repair Services in Houston
Comments
-
Review 1 (2025-01-21 - Rating: 5)
Robert was professional and was able to resolve the issue in an expedient manner. A sensor had failed and Robert had to go get a new one. He quickly was able to secure the part and within a very short time our heating system was operational. -
Review 2 (2024-11-18 - Rating: 5)
Mario was great! Very knowledgeable and professional. He was able to provide valuable feedback for questions that I had, and I would definitely recommend him for anyone looking for Heating and Air Conditioning Support/Services. -
Review 3 (2025-01-22 - Rating: 5)
Grateful to Mr. Muse for resolving the leak issue. I found him to be very professional and knowledgeable. He listened to my concerns and took time to explain what the cause was and he provided options to resolve. He also answered additional questions and never appeared to be in a rush. Im glad I made the call to ABACUS! -
Review 4 (2025-01-10 - Rating: 5)
I called about a water leak at 8 AM and Juan was at my door at 9:30 AM. He was very knowledgeable, helpful, he completed the removal and reinstalation very quickly. Another fantastic employer for Abacus. Thank you for sending him out! -
Review 5 (2025-01-11 - Rating: 5)
Had to replace my old panel box. Abacus had their electrical guy, Ron, over the next day for a free estimate. Ron went over all the options, including financing, and was back a week later to replace it. Fast, friendly, and always on time. -
Review 6 (2025-01-16 - Rating: 5)
Oliver Reed did a great job doing his best to figure out what was wrong with our Generators and was kind the entire time! Such a chill guy! Will definitely recommend everyone to call these guys since they know whats up! -
Review 7 (2024-12-08 - Rating: 5)
Abacus is wonderful. completed a big job in a few hours. Aaron Duff was exceptional. He explained things to me and kept me in the loop as he put in new toilets and shower head and fixed another. Gustavo Rivas efficiently delivered everything needed. 5 stars -
Review 8 (2025-01-17 - Rating: 5)
Leo was friendly and very respectful of our home. Blue shoe coverings before he came into the house! He was efficient and explained everything he was doing as he worked. I appreciate his expertise. -
Review 9 (2024-11-12 - Rating: 5)
I was very pleased with Zack Butler. He was very professional and his skill set in the field of plumbing was outstanding. He did and excellent job on my repair as needed. -
Review 10 (2024-12-29 - Rating: 5)
I have used Abacus for plumbing and electrical problems several times, and each time the job was done very well and timely. The technicians were friendly and professional. I am very happy with their service, and will call them the next time I need their services. -
Review 11 (2024-12-20 - Rating: 5)
Ive had nothing but good experiences with Abacus and its always a pleasure when Jose comes to the house to handle my electrical needs. He is professional, pleasant, and informative! -
Review 12 (2025-01-13 - Rating: 5)
Al was very customer friendly and thorough. He showed me the problem with breaker box. He took pictures of outlets took them from the wall to show me the problem. He explained potential fire problems. Shared info about fire detectors. He shared prices and will email all his findings. Al was kind and knowledgeable. -
Review 13 (2025-01-07 - Rating: 5)
Abacus has some of the most friendly and knowledgeable staff. Jorge (JJ) did a thorough examination of our pool panel and found the underlying issue to get us back up and running. -
Review 14 (2025-01-08 - Rating: 5)
Cheyenne did a FANTASTIC JOB! She was prompt. She got right to work. She offered advice and suggestions on possible upcoming repairs. Would definitely recommend!! -
Review 15 (2024-12-11 - Rating: 5)
Tony was skilled and friendly. He completed his work in a professional manner and answered my questions quickly and completely. I would definitely use him and his company again. -
Review 16 (2025-01-03 - Rating: 5)
Antonio was very polite and courteous. He explained everything in detail. We will definitely ask for him again for any electrical services we need. Thank you for making us feel safe. -
Review 17 (2024-12-14 - Rating: 5)
Cole addressed all of the power issues I had, and helped me get approval for financing to do major electrical work to my home. I highly recommend using their services. -
Review 18 (2024-12-02 - Rating: 5)
JASON was AMAZING! Very cordial and knowledgeable! A conflict of earlier technician did not arrive .. no phone call and customer care was “ Johnny on the Spot’ to locate the next technician in line which was JASON! He made our experience with ABACUS an ease! I look forward to wrking with ABACUS if needs arise … NO REGRETS! JASON IS TOP NOTCH!!! 💥♥️ -
Review 19 (2024-12-17 - Rating: 5)
Abacus and Julio stand behind their work. I had a callback on some plumbing work done for me. The issue involved a manufacturing defect that was not obvious and not under the control of Abacus. Julio came back and spent significant time troubleshooting the issue and correcting it by replacing the offending part. Abacus is a great plumbing house and trustworthy. I highly recommend Abacus -
Review 20 (2025-01-11 - Rating: 5)
Excellent experience with Jonathan of ABACUS! Very thorough, very polite, explained issues very well and simply. -
Review 21 (2024-12-20 - Rating: 5)
Cody LaRue is an exceptional young man!!So very thoughtful, kind and knowledgeable!!! I really appreciated how he took care of my problem!! -
Review 22 (2024-12-03 - Rating: 5)
Noe was amazingly smart when it comes to HVAC systems. I have all electric and heat pump. He was able to tell me how my system works, how to protect it from over use, filteration techniques, etc... Definitely would use again. -
Review 23 (2024-12-12 - Rating: 5)
As usual with Abacus, every rep and technician was polite , professional, and informed. Miguel,the gas tech who came out, listened to my description of problem of natural gas smell that gas company and other plumber could not pinpoint, and carefully checked everything out. He showed me the problems and explained the source of the smell. Now we can replace the new stovetop and hope it solves this 6-weeks old problem. Thanks to the diligence and experience of ❤️Abacus employee, Miguel!! -
Review 24 (2024-11-10 - Rating: 5)
Angel came snaked out my drain for me. He was very polite and professional. He was able to explain the problem and fix it in a timely manner. I was very impressed. -
Review 25 (2024-12-26 - Rating: 5)
Due to Bretts tenacity to fix the issue, on Christmas Eve no less, a major problem was found and corrected the day after Christmas. Great attitude, even while working in the rain. A million thanks! -
Review 26 (2024-12-01 - Rating: 5)
Sebastian went above and beyond for us! He explained the repairs needed in detail and was up front about costs. He was friendly, kind and professional! He is truly an asset to your company! -
Review 27 (2024-12-08 - Rating: 5)
Dustin is a true professional and a great asset to Abacus. His knowledge of his trade and his ability to explain his finding and solutions is exemplary.5 stars PLUS! -
Review 28 (2024-12-05 - Rating: 5)
Alfredo and Bob were awesome and honest technicians they took there time to explain what I had going on . I felt they went above and beyond there job description really glad they were assigned to me .If I could give them 10 stars I would . -
Review 29 (2025-01-17 - Rating: 5)
Robert and Jeremy were prompt and thoroughly explained the process of first investigation the cause for the leak, then what next action steps would be if we selected Abacus to complete all work. -
Review 30 (2024-12-24 - Rating: 5)
Baron is knowledgable and very personable. He did great work! He made my home safe and is an asset to Abacus. -
Review 31 (2024-12-21 - Rating: 5)
Eric was very thorough. He explained everything in details. Very easy to understand how the system works. He was also very pleasant! -
Review 32 (2024-12-27 - Rating: 5)
Very professional and courteous. The inspection was detailed and information given on what needs to be done if anything. -
Review 33 (2024-12-15 - Rating: 5)
Our electrician Loranta worked so diligently and hard to replace our electrical box. What is supposed to be a 2 man’s job was done by Loranta by himself and he didn’t stop until the task was complete. Hire yourself someone as dedicated to this field as Loranta is and you won’t go wrong. -
Review 34 (2024-12-02 - Rating: 5)
Stephen was incredible. I will only call and ask for him. Truthful and transparent. Amazing! -
Review 35 (2025-01-17 - Rating: 5)
Very Knowledgeable of Lenox systems. Listen to my concerns and found solutions for them. Although labor is going to be high. -
Review 36 (2024-11-18 - Rating: 5)
Xavier came to service our reverse osmosis and water softener. He was friendly and took the time to give a little more info about our setup. -
Review 37 (2024-12-09 - Rating: 5)
Jimmy proved himself to be very knowledgeable and offered suggestions and options for items that were currently working OK but preventative action could save time and money in the future. He also explained the why behind what he was doing which was great as I learned several things. He also made it fun!Jimmy inspected my plumbing while Abacus technicians also installed a surge protector/replaced breaker box and also inspected my furnaces for the winter. I am truly impressed with the quality of Abacus personnel! -
Review 38 (2024-11-27 - Rating: 5)
I am so happy i decided to call Abacus! My technician Alfredo was very knowledgeable, professional, and thorough! My kitchen sink and drain line had been clogged for 2 months, John Moore tried to fix it and could not. Alfredo stuck with it and was able to clear the clogged line with his persistence to resolve the issue. He made sure the water was running smoothly and advised me how to prevent future issues since the line runs 60 to the septic. I am so excited that on Thanksgiving Eve i can use my sink again! I have a new plumber and they have a customer for life! Thank you Alfredo!! -
Review 39 (2024-11-16 - Rating: 5)
The electrician was professional and friendly. He explained the work that needed to be done that was easily understood. Then the work was done efficiently and quickly. -
Review 40 (2025-01-10 - Rating: 5)
Israel was amazing, he found the problem, told me how I could save money, he was very professional, not trying to up sale! -
Review 41 (2025-01-20 - Rating: 5)
Bobby was professional and efficient. We appreciate know our unit is in proper working condition. -
Review 42 (2024-11-19 - Rating: 5)
A very meticulous worker and does it perfectly well. So glad that he was assigned to do our kitchen faucet change out. -
Review 43 (2024-12-20 - Rating: 5)
Al was very thorough and knowledgeable. Very courteous and respectful. Great person 👏 -
Review 44 (2024-12-15 - Rating: 5)
Austin assessed the repair and performed the work very efficiently. Will definitely recommend for future work. -
Review 45 (2024-12-25 - Rating: 5)
Ronnie was fantastic, friendly, and professional. Would definitely recommend. 10/10. -
Review 46 (2024-12-25 - Rating: 5)
Very professional. Explained the issues we had in detail. Monjur was great!! -
Review 47 (2024-12-17 - Rating: 5)
Uli was great when we called for emergency plumbing leak repair...friendly and competent...thanks! -
Review 48 (2024-12-31 - Rating: 5)
Great job! Addressed all my concerns! Very respectful and courteous! -
Review 49 (2025-01-18 - Rating: 5)
Always a great experience with Abacus. Notification and customer service is outstanding! -
Review 50 (2024-12-13 - Rating: 5)
Bobby was courteous, polite and neat in his heating system inspections. Thank you. -
Review 51 (2024-12-30 - Rating: 5)
Ryan did a great job and addressed all of my concerns. -
Review 52 (2024-12-28 - Rating: 5)
Did a great job super knowledgeable. Definitely using again!!!! -
Review 53 (2024-12-15 - Rating: 5)
The agent was on time , friendly and well explained about the tune up process -
Review 54 (2024-11-27 - Rating: 4)
Very professional, nice and really seemed to know what he was doing. -
Review 55 (2025-01-07 - Rating: 5)
Great experience working with Jerrado. During routine maintenance on HVAC unit he discovered a gas leak. Problem resolved in 24 hours. Jerrardo did a great job explaining the problem, what needed to be done to fix it, and got it done. Thank you for your professionalism. Kathy -
Review 56 (2024-11-15 - Rating: 5)
Robert was great, got the job done and was very efficient. Very happy!👍 -
Review 57 (2024-11-14 - Rating: 5)
Matt took the time to come back to my home and verified that all the work was done accordingly. -
Review 58 (2024-12-07 - Rating: 5)
Zachary did a great job at a very challenging job. -
Review 59 (2024-12-04 - Rating: 5)
Technician was very thorough and professionalService completed quickly -
Review 60 (2024-11-20 - Rating: 5)
The technician was very polite and knowledgeable about what he had to do -
Review 61 (2024-11-10 - Rating: 5)
Our techniowas thorough and very courteous frat customer!! -
Review 62 (2025-01-13 - Rating: 5)
Called to have a leak repaired in upstairs bathroom sinkThey replaced the leaking tube within 24 hrsVery professional -
Review 63 (2024-12-01 - Rating: 5)
Dustin was awesome. Knowledgeable and thorough. -
Review 64 (2025-01-15 - Rating: 5)
Very professional, timely and efficient! -
Review 65 (2025-01-07 - Rating: 5)
Very professional and empathetic advise provided. -
Review 66 (2023-07-05 - Rating: 5)
Our AC stopped working in the summer heat and Abacus had a HVAC tech come out next day. Noe Guerra was very kind and had our AC fixed in less than an hour. He was helpful and informative about how we could take better care of our unit in the future. Thank you Noe! -
Review 67 (2019-08-15 - Rating: 4)
Overall this was a great experience. Anthony, the electrician assigned to my job was fantastic! He was friendly, personable, knowledgeable and provided some good tips as well. Clean, professional and efficient...I felt very comfortable with the quality of his work.Hilda, the customer service rep who took my call and scheduled me was also exceptionally nice. I was surprised and happy that she was able to get me scheduled for the same day.I did feel the cost was on the high end in terms of price or would have otherwise rated 4.5 to 5 stars as the customer service / experience was exceptional -
Review 68 (2024-12-26 - Rating: 5)
Jason did a great job! -
Review 69 (2024-12-19 - Rating: 5)
Very polite, professional and knowledgeable. -
Review 70 (2025-01-17 - Rating: 5)
Very professional and customer service was top tier -
Review 71 (2023-03-13 - Rating: 5)
Javier was courteous, efficient, and thorough in his work. I really appreciate Abacus helping me with my plumbing leak. Definitely recommended! -
Review 72 (2022-04-11 - Rating: 5)
Jeremiah was very professional. He came in and was nice and fixed my water leak problem. Mike came later and installed a faucet in my kitchen. He was also professional and very friendly. He gave me some advice for the future with plumbing problems. I was very pleased. -
Review 73 (2017-02-14 - Rating: 5)
The representative that was sent out was very friendly and professional. He explained everything to me and was very knowledgeable. He even tried to tighten my faucet but didnt have the specialized tool, which I appreciated that he took the time. I would recommend Abacus to anyone. I was very happy with the service. -
Review 74 (2025-01-13 - Rating: 5)
Dustin was awesome! Thank you! -
Review 75 (2019-08-13 - Rating: 5)
Mike notified me he was on his way and showed up on time. He was very thorough in his inspection of my AC unit and made adjustments to cool the house based on his assessment. He then provided a couple of preventive maintenance suggestions to ensure the efficiency of my system. Very satisfying to have such skilled and well versed technicians working on my home. -
Review 76 (2024-12-04 - Rating: 5)
Brian did excellent work. -
Review 77 (2025-01-03 - Rating: 5)
Always great service with Abacus! -
Review 78 (2017-05-16 - Rating: 4)
Luis and Ulises were great. They were able to complete the replacement of my water heaters on the same day they came to do the estimate. They were clean, polite, efficient and amazingly quiet. Cant say enough good things about them. -
Review 79 (2017-06-13 - Rating: 5)
Bill did a great job. He was on time, thoroughly demonstrated and explained the problem, and fixed it quickly. He made several suggestions on how to prevent this from happening in the future without being pushy or pressuring us to add additional services. We felt very well taken care of and will definitely call them again if needed. -
Review 80 (2020-05-13 - Rating: 4)
The service was very professional. Travis cleared the drain and it functions very well now. Justin presented the remaining current and future needs and gave us options and estimates. We dont know if this is a good value because we dont have anything to compare it to. Overall, we are very pleased. -
Review 81 (2022-03-26 - Rating: 5)
Travis did an excellent job diagnosing the problem with our old toilet and installing a new one. He was professional, knowledgeable, and courteous. He arrived exactly when he said he would and addressed the problem quickly. Very pleased with his work. -
Review 82 (2017-10-13 - Rating: 5)
Joe is the absolute best plumber Ive ever worked with, without exception!!He is so intelligent, considerate, honest and careful with our home. He was also quick to find the issue and resolve it! We are so grateful to know him, as we all really like him as a person as well!! -
Review 83 (2022-04-14 - Rating: 5)
We needed an inspection of a possible plumbing leak in the restroom. The technician arrived promptly and diagnosed the problem in no time. He explained what he found out in a way that we understood. He gave us advices and choices on what could be done to alleviate the problem. Overall, we are happy to have used their service. Thanks! -
Review 84 (2020-05-12 - Rating: 5)
Ricardo Espinoza was great. He exercised proper social distancing and was very helpful in the maintenance of my a/c system. He offered additional safety products for purchase and did not pressure me to buy anything, just a recommendation. I appreciated this a great deal as I am currently out of work due to the pandemic. I would recommend Ricardo for my next service. -
Review 85 (2017-04-18 - Rating: 5)
Agent showed up on time, made the necessary inspection of the problems and recommended solution that was satisfactory to me. Found the representative helpful and knowledgeable. Subsequent removal of old system and installation of new systems (2) took a great deal of time (8-9 hours, 4 men). They were very thorough and careful about safety and protection of my home. I would recommend Abacus to anyone who needs such services -
Review 86 (2022-04-06 - Rating: 5)
Robert Mendez installed my new water heater last year. He was professional, friendly and efficient. Today Andrew Medellin came to do an inspection of the water heater and flush. And to my surprise the service I signed up for includes a whole house plumbing inspection. He was very thorough, courteous, professional, patient and knowledgeable. I really appreciate when people take the time to listen to the customers concerns and explain things. He also said he would send me a report complete with pictures and estimates for any recommendations made. I look forward to seeing the report. So far I have had only positive experiences and hope to keep Abacus as my go to company. Thank you for having such professional and competent staff! And for being a reliable and honest company. -
Review 87 (2019-08-07 - Rating: 5)
Just had ac drain cleaned. Brit did an excellent job. He answered all my questions, so I feel secure knowing it was done right.Excellent experience. I am very satisfied and recommend him and Abacus. -
Review 88 (2017-09-17 - Rating: 4)
Unit would not start at 9:30 PM, called Abacus and by 11 PM, Keith was at my house ready to solve my problem. He was fast and courteous, and was able to resolve our problem promptly!Service was 5 stars, but a bit pricey so gave them 4. Other than that great service -
Review 89 (2017-06-16 - Rating: 5)
They were fast and arrived before scheduled so even better! Stefan Lewis was the tech and he was very friendly and knowledgeable. Now I have cool air and I couldnt be happier! Also it was not expensive either. -
Review 90 (2019-08-05 - Rating: 5)
Thos company has amazing customer service, from the phone operator to technicians to finance to installers!! They were all professional, knowledgeable, efficient, patient, and really nice. Our a/c when out, they were able to assess the problem, tell us how to fix it, financed us, and installed it the next day. They are not cheap, but honestly, you get what you pay for. Would definitely recommend this company to everyone. -
Review 91 (2023-01-12 - Rating: 5)
Rick Muck was fantastic! Professional, knowledgeable, courteous, and hard working. He went above and beyond. I highly recommend him. -
Review 92 (2019-08-12 - Rating: 5)
This is the second time I’ve called upon Abacus for my plumbing needs and I wouldn’t have it any other way! The technicians are professional, personable, knowledgeable and always seem to have my best interest in mind. Although their pricing is reasonable, I still utilize coupons received in the mail or online to optimize my savings and they encourage the same. I’m so glad there’s still a service provider out there who stands behind their work and provides an exceptional level of customer service. Thanks Abacus! I’m definitely a fan! -
Review 93 (2022-04-01 - Rating: 5)
Rick came out after midnight and had our issue fixed in an hour. He couldn’t have been nicer and more professional. He clearly explained the issue we were having and the options to fix it. Would definitely recommend to anyone with plumbing issues!!! -
Review 94 (2022-04-14 - Rating: 5)
I appreciate the education and professionalism that Sebastian shared about water heaters, installation procedures, and the difference between licensed professionals and unlicensed professionals. He helped me make an educated decision. Plus they were able to complete the service the same day. He cleaned up after himself completely and walked us through everything we needed to know. I am throughly impressed! -
Review 95 (2017-01-16 - Rating: 5)
I had an excellent experience with this company. The service on the phone in terms of courtesy, promptness and attention to detail was excellent. Our plumber Thomas was also very courteous and polite and did an efficient job in correcting our particular issue & was wonderful to work with. -
Review 96 (2024-11-30 - Rating: 5)
Excellent service!!! Thanks Alex and Abacus! -
Review 97 (2017-01-08 - Rating: 5)
Jarrod was great. Was on time and gave us our options for a new disposal. He installed it and tested it and saw no drips. He also gave us a heads up on another issue we may want to address in the future. He shot a picture with his phone and showed us corrosion under the sink where the facet is attached. He said it looked ok for now, but told us to keep an eye on it. We will do that, and when its time to have it replaced, will ask specifically for Jarrod. Very nice gentleman and gave us all our options. Very pleased. -
Review 98 (2022-04-15 - Rating: 4)
The Technician was very informative, courteous and professional. Explained how he would take care of our issue. Offered to be at our resident if we needed his services. We appreciated his follow-up the next day. -
Review 99 (2017-01-21 - Rating: 5)
Thank you Abacus for your excellent staff. Mr. Rey Rios arrived several minutes early and was excellent in explaining the problem with our system. He was very thorough, patient and explained everything in simple terms so that we could understand the problem. He is very knowledgable and I appreciated his expertise. -
Review 100 (2022-03-25 - Rating: 5)
Jair was courteous enough to wait for my arrival during 5PM Houston rush hour traffic. He was able to easily diagnose the problem with my shower and offered timely solutions. He also recommended how to adjust my water valve during extended periods away from home. He is truly professional, demonstrated great customer service, and was knowledgeable! Great work! -
Review 101 (2017-06-14 - Rating: 5)
I called Abacus to diagnose a problem with a slow draining bathroom sink. Customer Service was very helpful in scheduling an appointment and managing expectations. The technician, Roger, arrived on time, was very friendly and proceeded to correct the problem, leaving the bathroom perfectly clean and the sink working like a charm. All the paperwork was electronic and sent to my email address. I was thrilled with the service and the results! -
Review 102 (2017-01-05 - Rating: 5)
Highly recommend this company to do any work. We are happy with the service we received and how courteous all the workers were in the midst of a rainy day. Also the Abacus representative was the best. He gets a 5 star plus more in our opinion. Thank you!!!! -
Review 103 (2020-05-13 - Rating: 5)
I was very happy with the service. A regular check-up was scheduled but it turns out I needed a new thermostat. He had one in the truck and was able to put it in quickly. Very polite and trustworthy service. -
Review 104 (2017-01-20 - Rating: 5)
Joe was the technician who repaired all the faucets in my house. He was very courteous and professional. While Abacus services may cost a little more than some, the quality of their work and knowing it will last is worth the extra money. No more leaking faucets and they work as good as the day I bought the house. -
Review 105 (2024-11-29 - Rating: 5)
On time, very professional. Explained options -
Review 106 (2017-04-20 - Rating: 5)
We had a very knowledgeable technician who took the time to inspect and service our AC System. We received a courtesy call and the operators were easy to work with while setting up the appointment. Would definitely recommend them to a friend! -
Review 107 (2018-01-26 - Rating: 5)
We had a plumbing issue in the middle of the night and Jair was at our house within 30 minutes of our initial call. He helped us with the issue, explained everything and gave us referrals on taking care of the damage caused by our over flowing toilet. He was very personable and I am extremely happy. Will request Jair & Abacus for any future issues that we may have! -
Review 108 (2018-04-27 - Rating: 5)
Jackie was extremely professional and more importantly personable. He educated me as well as provided great options for new installation service. I never write reviews but this was a really good experience -
Review 109 (2017-06-18 - Rating: 5)
Our Master bathroom sinks stopped draining the previous night. Called up Abacus (already use them for my HVAC) and they dispatched Jason Wells the next morning. Jason did a great job, took the time to explain what the problem was and different options that he could take to fix it. Took about an hour to complete and when he finished he also took the time to explain how we could prevent it in the the future. Overall great service.Thanks again! -
Review 110 (2019-08-08 - Rating: 5)
Outstanding service. Offered a much less expensive option for my problem than I asked for and even did a bit of extra tightening of faucets on the way out. Very personable and honest. Will definitely use them again. -
Review 111 (2019-08-11 - Rating: 5)
Very impressed with the plumbing diagnostic capabilities and facility to explain the problems I was experiencing. The job has not begun yet, but Brit demonstrated that he was a professional in dealing with my issues. Looking forward to working with Abacus in the future. -
Review 112 (2022-04-14 - Rating: 5)
We’re thankful that some last minute appointments were available, as we experienced a plumbing issue two days before flying out of state for a trip. Robert was professional and friendly and explained what he was doing along the way. This is our second time using Abacus and we have been pleased both times. -
Review 113 (2017-02-15 - Rating: 5)
Called out Abacus to troubleshoot issues with one of my AC units. Matt was very professional and knowledgeable and found the problem right away. He found I had a leaking coil and also helped determine a fix for another issue Ive had for the last 7 years. Highly recommended! -
Review 114 (2017-05-20 - Rating: 5)
The gentleman that came to check my air conditioner was very nice and knowledgeable about his work he explained to me what the problem was. He did not repair the A C because the unit is less than five years old and I decided to call the company that installed it as it is still under warranty. If this does not work out I will definitely call Abacus Air conditioningI was very impressed L. Gonzales -
Review 115 (2020-05-12 - Rating: 5)
Found out we needed an entire HVAC system replacement, including new duct work, in our home, due to old, deteriorating equipment and a “growing” health concern. Technicians were available to come as soon as we needed and they completed the retro-fit in one day. They were on time, prepared and very professional. It was a long day for these guys but we are very grateful for their quality install! -
Review 116 (2017-01-20 - Rating: 5)
Wonderful experience . Rey was very through and experienced. His inspection was more complete than we had previously received. He explained the problem and made recommendations. Very nice employee. -
Review 117 (2017-01-09 - Rating: 5)
I had Abacus come out for an electrical and plumbing issue. The techs were extremely nice and knowledgeable. They offered great tips before doing the work and they always had options for you to choose. Their recommendations were based on the situation and not the pricing of the job. -
Review 118 (2017-05-20 - Rating: 5)
Josh showed up on time and quickly diagnosed my problem and made suggestions on a path forward. He then enlisted the help from other crews to complete my all day job. I highly recommend them for any plumbing need. -
Review 119 (2017-07-12 - Rating: 5)
Monte was very professional, friendly and welcomed my interest in the job. He explained how the A/C unit worked and quickly isolated the problem. I am happy to have found a company that is of integrity and hires team members with high integrity. -
Review 120 (2022-04-01 - Rating: 5)
Very professional. Did a thorough job of examining drain pipe connection to sewer and identified a problem area to follow-up with my utility district. Ensured drain to sewer was working. I highly recommend! -
Review 121 (2018-05-01 - Rating: 5)
Just had Dan over to look over HVAC units. Very professional and courteous. They hire some great people at Abacus. Very happy to be using them for all my home needs as they arise. Keep up the good work fellas! -
Review 122 (2017-01-05 - Rating: 5)
Very pleased with service received. Jarrod was on time, very professional, and despite unexpected difficulties remained on site until the job was completed to our satisfaction. Well done Jarrod!! Another satisfied customer. -
Review 123 (2020-01-15 - Rating: 5)
Lets face it, when it comes to A/C repairs, cheap is never part of the conversation. However I am more than happy to pay for a service that I feel exceeds expectations. Jaret definitely exceeded my expectations on responsiveness, explaining the issue, options on repairing, and expectations for future repairs that may be needed. Zero pressure on additional items that he noticed were needing attention, outside of the main concern to get the A/C working. After the educational discussion, he earned my trust which is very hard to do with a new customer expecting a HUGE expense and hard sell. Completely the opposite. Thank you!!! -
Review 124 (2022-03-31 - Rating: 5)
Austin Jones visited us today, tested our water, and gave us free estimates on the water filters they provide. He was extremely kind and knowledgeable and answered all of our questions. Side note, this service was offered to us through another appointment we had made with ABACUS, and I was interested but definitely not considering following through right away, but after speaking with Austin and learning more, we will be scheduling an install in the next few days. We are grateful and ready for the peace of mind that will come with cleaner water for our home! Thanks Austin and ABACUS! -
Review 125 (2022-04-14 - Rating: 5)
Jobs done quickly and professionally. One was an underground water leak that our sprinkler guy thought was the main supply line for the house. Abacus came out and quickly diagnosed the problem as a sprinkler line issue, then tested his theory, proving that he was right. They waived the service call charge. Im quite happy -
Review 126 (2017-06-13 - Rating: 5)
Thomas M. arrived to clean a drain line from my kitchen to the sewer main. He was very professional in his appearance and his manner. He went right to work and had the line completely clean in less than an hour. He then ran a camera down the line to ensure that there was no additional problems. -
Review 127 (2022-04-03 - Rating: 5)
The technician B.Neal was great. He was very professional and quick to resolve the issue. I used the emergency plumbing service because my issue occurred at 12 am. -
Review 128 (2024-11-12 - Rating: 5)
Well done, courteous and quick -
Review 129 (2017-02-19 - Rating: 5)
On 2/17/17 Bryan Installed 2 lighted ceiling fans with fan speed control & dimmer switches as well as 4 First Alert Smoke alarms with Onelink (when downstairs goes off, so does the upstairs). He was on time, extremely professional and did a beautiful job on installations. I highly recommend Bryan & his team of electricians! -
Review 130 (2017-01-21 - Rating: 5)
Abacus Tech Isaac Middleton responded to our call to inspect our heating system after detecting a burning smell throughout the house. He did an excellent job detecting the problems with the system. Due to the fact that we have a 10 year warranty with another company, he suggested we contact them for the resolution. Abacus is always on-time and their techs are always courteous and extremely knowledgeable. I highly recommend Abacus !!! -
Review 131 (2019-08-03 - Rating: 5)
Carlos came out to complete diagnosis on our A/C. Very knowledgeable, professional and provided all answers to our multiple. questions. He only provided a repair quote and told us Alan would come price out our options. We are holding our breath. More to follow. -
Review 132 (2017-06-13 - Rating: 5)
After losing a/c in the middle of the night, I reached out to Abacus 24/7 technical support. Jason M. was out within 30 minutes and assessed my issue quickly. I was able to have my house back up and running smoothly and Jason went the extra mile in securing the wiring and other components that were exposed in my older a/c unit. I will definitely be calling them back in the future if any need arises. -
Review 133 (2017-01-07 - Rating: 5)
Doug was timely, professional, comprehensive, and possibly most important, on TIME. As a busy professional, with a problem (no heat on the coldest day of the season), my family needed a tech who could respond immediately, ascertain the problem, fix it, and offer solutions. Doug was all of that, and more. Sincerely appreciate all of their efforts and expertise, and will definitely use again. -
Review 134 (2019-08-03 - Rating: 5)
Outstanding job by Hunter!!! Very knowledgeable, polite, fair with pricing. He actually stuck around and installed hot water heater with help from Jessie. Would highly recommend Abacus!!! -
Review 135 (2017-05-22 - Rating: 5)
Called on a Sunday and they were still able to get someone out to our house on the same day! Adam was great, fast & professional without trying to sell us a bunch of extras or a brand new unit! -
Review 136 (2019-08-14 - Rating: 5)
I have been extremely satisfied with the people that do the job for Abacus, they r not cheap but I like the quality of work that they do, very friendly and professional, that means more to me then the price. They have done water heater; A/C repairs, plumbing and right taking care of an unfortunate problem with a tree root breaking an outside pipe. Extremely satisfy with Abacus and there people, Thanks -
Review 137 (2017-01-17 - Rating: 5)
Chris C. from Abacus spent the entire day with us and got us all set up with a new tankless water heater for our home. We are very excited! Service was great and we would definitely recommend both Chris and Abacus. -
Review 138 (2022-04-10 - Rating: 5)
Best service ever. I had a clogged water line in my kitchen. Mike, the technician couldn’t get it unclogged from under the sink so he went on my roof and unclogged it from the pipe vent. Usually I cringe because plumbing cost are so expensive and you never know what you are in for. The service was exceptional and the price was very fair and reasonable.Abacus is definitely my go to plumbing company from now on.Abacus even kept me posted with a picture of the technician so I would know who to expect.Great job Abacus 🌻 -
Review 139 (2017-01-20 - Rating: 5)
My hot water heater went completely out late in the evening and I could not get anyone to come out. I called Abacus , they classified me as priority, dispatched a highly qualified technician who was very knowledgeable and had no problem sharing it, and got the job done in an amazingly short amount of time. Good job and thanks Jason -
Review 140 (2022-03-30 - Rating: 5)
Outdoor spigot broke off while I was trying to remove tight water house with a wrench The copper pipe broke off at the brick and to make matters worse, occurred in the evening and was quickly flooding mine and my neighbor’s yard. Simply turning water off till the next morning was not an option with 2 kids in the house. I made after hours call to Abacus. Robert Zepeda called to give me an eta, he made it to my home and assessed the work that was needed. He gave me options, and then worked on quickest solution to avoid disturbing my neighbors and fix the problem. Repair was completed within an hour of his arrival. I highly recommend both Abacus and Robert Zepeda. -
Review 141 (2017-01-21 - Rating: 5)
Very fast service, I needed to replace entire A/C system, and remove/replace all duct work (Had asbestos covering on ducts). They were out the next day to replace condenser, and also next day, after duct work was removed. 10 year warranty on all work :) Highly recommended! -
Review 142 (2018-05-01 - Rating: 5)
Called Abacus to locate a drain pipe from the street to the back yard. They were very professional, had up-to-date equipment, and provided reasonable pricing based upon the drain pipe portion that they were able to locate/trace into the back yard. Would definitely recommend! -
Review 143 (2022-04-01 - Rating: 5)
Travis my technician kept after the problem until we finally found the culprit. Another Plumbing company I had come out was ready to tunnel under the house and that isnt where we found the leak. Saved me $4500. -
Review 144 (2019-08-12 - Rating: 5)
I had a drainage problem in my bathrooms that was a nightmare. I Called another company first (ARS)and was literally left holding a plunger with my issue unresolved. Rick and Justin arrived from Abacus and I was emidiatly relieved! Professional, experienced, and polite!!!. If you are like me you hold your breath when having to call for repair services because you dont know if you can trust them. I was extremely impressed with the equipment and knowledge to get the job done. -
Review 145 (2022-04-06 - Rating: 5)
Mike came promptly and worked hard to clear the drain. He called for help and the problem was solved. Mike was very professional and friendly. He answered my numerous questions. -
Review 146 (2022-03-26 - Rating: 5)
Jerry was able to walk me through resetting my thermostat by phone. He was professional and helpful. He was patient and told me step-by-step what I needed to do. -
Review 147 (2017-02-04 - Rating: 5)
Louis was great! We felt comfortable with the service that he and Bob provided and for future recommended service. At no point did we feel like we were being taken advantage of. -
Review 148 (2022-04-12 - Rating: 5)
Anthony, Terrance, Al, Justin all were great. Anthony is truly professional, compassionate and personable. In addition Michael is just as friendly and everything about Anthony fits him too. Thank you Abacus for making my home safer. I appreciate the freebie’s you gave to us. -
Review 149 (2020-05-12 - Rating: 5)
Mr. Rick was very knowledgeable and he found the issue really quick. I will definitely be using them again I’m so glad I called. I’m very happy and Rick meet all my expectations.Thank you! -
Review 150 (2022-03-29 - Rating: 5)
I contacted the company for Ac tune up after another company did not show up, they were very responsive and professional. Got me schedule right away, technician arrive on time way ahead of schedule took his time and explain everything to me. Love the service, true customer service! -
Review 151 (2022-03-31 - Rating: 5)
Carlos Banegas went above and beyond for my installation. He is a good representative of the Abacus brand and the high quality service level expected! Carlos did a phenomenal job of explaining everything to me and installed my new products efficiently and thoroughly. Very pleased and highly recommend both Carlos Banegas and Abacus for all of your HVAC needs! -
Review 152 (2022-04-12 - Rating: 5)
Shower drain was backed up. Chris pulled a rat sized hair ball out in minutes. wonderful personality and very professional. Abacus is the very best! -
Review 153 (2022-04-03 - Rating: 5)
I called Abacus late Saturday because I thought my A/C went out. They got someone here within a couple of hours and its all good to go again (thankfully it was just a very minor fix). The technician and the person who set up my appointment were very friendly, professional, and helpful. Id use them again for any future issues. -
Review 154 (2022-04-12 - Rating: 5)
I called Abacus and they had a tech out here within the hour. Fidel showed up and was very professional. I will use services in the future. Great to know someone can come out so quickly. -
Review 155 (2019-08-14 - Rating: 5)
Chad Bolcerek just left my home and was very knowledgeable about my drainage needs. He knew exactly what to do to solve my issue and gave me several options on how to fix my issue. Next time I have a plumbing issue.. send this guy! -
Review 156 (2022-04-12 - Rating: 5)
Eduardo did great HVAC work for us today! Very reliable company and always gets the job done (and even stays late to do so!). -
Review 157 (2022-04-08 - Rating: 5)
I informed Jacob that I drained and flushed my water heater. I used the pressure relief valve to vent the tank while draining. When finished the valve would not shut allowing water to pass. Jacob showed up and I told him what I did. He showed me what to do and let me do it. It worked. Valve worked as it was supposed to. I thanked Jacob and asked him what I owed. He told me a hand shake. I will definitely be using this company again in the future when needed. Thank you Jacob. -
Review 158 (2019-08-01 - Rating: 5)
Our AC went down after hours. Called a bunch of companies. Abacus responded immediately, and got a technician to us right away. He was knowledgeable, efficient, and very professional. However, their service isnt cheap (apart from the initial inspection fee). Caddilac service, but with a caddilac price. -
Review 159 (2019-08-11 - Rating: 5)
The customer service that they have is incredibly valuable. From beginning process of setting up the appointment with Cleon to the finished project with Alex. They make sure to give you all the information that you need to make your decision. -
Review 160 (2022-04-13 - Rating: 5)
Technician Michael diagnosed our electrical issue (power loss in certain rooms of the house) quickly and efficiently. Michael was exceptionally knowledgeable, competent and appropriately friendly. Abacus lives up to its great reputation. -
Review 161 (2024-11-19 - Rating: 5)
Very good advice. Thanks -
Review 162 (2019-08-04 - Rating: 5)
As always, awesome efficient work. Time arrival and guesstimates on completion time are on target. Carlos did our summer aircon check-up and did a very thorough job. Our passed with flying colors with zero issues. We love the print out, photo, and description of what was checked also with a quick follow up via email. You probably ask why have yall been using them for 3 years?---everyones house begin to age certain things in the home are starting to need replacement. I see that up and down my neighborhood..plumbers/ electricians showing up from various companies to replace things. We started using yall 3 years ago. Everyone is always fully certified and highly qualified Yall always have the right tools and technology for the job needed. We always know things will be done RIGHT, and we trust yall with everything that needs to be done. Instead of replacing things piece by piece and delaying the total breakdown of things yall are always good about telling us our options, how detrimental the situation is, the solution options for them, and how long certain fixes will last if we choose to procrastinate on certain fixes vs total replacement. Sometimes its hard to hear the truth, because of the cost involved. -
Review 163 (2022-04-14 - Rating: 5)
Professional, timely, accurate, listened to our concerns and final work was outstanding. Cleaned up conscientiously and well, and was overall an outstanding experience. -
Review 164 (2018-02-24 - Rating: 5)
Our alarm company installer punctured a water line when installing a box on the wall. We are pleased that Abacus was able to respond to our service call, even though it was 11:00 pm. Thanks to Abacus, we don’t have to go the entire weekend without water in the kitchen. -
Review 165 (2019-08-02 - Rating: 5)
Sam called and showed up on time and got our sewage unblocked. He let us know what caused the problem so it doesnt happen again. Reasonable price. Will use them again if we have any problems in the future.Lindle Romero -
Review 166 (2022-04-06 - Rating: 5)
Douglas Palacious was amazing! He answered all of my questions and educated me on a lot of things regarding the electrical work to the water heater. Great Work! and very professional and knowledgeable. -
Review 167 (2019-08-07 - Rating: 5)
Chad was amazing. Patiently answered all my questions, let me monitor the work, showed me where the problem was and the best course of action. Chad was focused on addressing the root cause not fix the symptom. Highly recommend Abacus and particularly Chad. -
Review 168 (2022-04-06 - Rating: 5)
I am Madeline St. John, not Thomas St. John. I requested the water heater flush which was offered with the ABACUS membership. Jeremiah came to our home and not only did the water heater flush, but inspected our entire water system and tested our water for chlorine and water hardness. He did an awesome job and I look forward to using ABACUS services in the future. Madeline St. John -
Review 169 (2022-04-12 - Rating: 5)
I was very impressed with Zacks service, as he went through the process of elimination patiently to find the cause of my AC not working. Very professional and highly recommend Zack and Abacus. -
Review 170 (2020-05-12 - Rating: 5)
Samuel Padron was quite helpful in determining why my kitchen drain was stopped up. My Peeps have all been told not to pour grease down the pipes time and time again. Lets hope this holds til the second family moves out. Thank you, Samuel for the several options to choose from to complete my request. -
Review 171 (2017-02-17 - Rating: 5)
I cant say enough good things about Chris Castro. Professional, courteous and went above and beyond to help us with our plumbing problem despite being his last call for the day and it being late in the afternoon. I would absolutely recommend abacus plumbing to anyone looking for help!!!! -
Review 172 (2018-03-30 - Rating: 5)
We have used them for over a year now and had 3-4 service calls including a complementary inspection. Every service person has been clearly knowledgeable and well-trained. We have no complaints. -
Review 173 (2019-08-06 - Rating: 5)
Chad came to the house and explained the plan and then followed it. He also took the time to show me with his pipe camera what the issue might be. He was very helpful with my drain problem. -
Review 174 (2017-01-03 - Rating: 5)
We had Abacus install a complete two stage Lennox system with variable heater to handle our humidity problems for our Kingwood home. Both upstairs and downstairs units with complete duct changes in the attic. A very big project for which we needed the best we could find. We cant say enough good things about the professionalism of the installers and the sales person who expertly guided us through the selection process, Ron Dixon. All considered an outstanding company with which to deal for such a large project. -
Review 175 (2022-04-08 - Rating: 5)
Javier Murillo was first class. Very professional and persistent in staying with the job until completed. He literally went the extra mile. -
Review 176 (2019-08-12 - Rating: 5)
Excellent service. Godwin was very professional and answered any questions with complete information. Abacus and their technicians continue to impress us after several appointments. -
Review 177 (2022-03-25 - Rating: 5)
Sabastian, was prompt did a good job in a reasonable time. I would use Abacus again. Very friendly and respectful of my time and my property. Keep up the good work! -
Review 178 (2019-08-01 - Rating: 5)
Needed to replace 12 year old water heater.Abacus came when they said they would in early afternoon and installed the new water heater within about 2 1/2 hours. I could not have been happier with the service, as I always am whenever I use Abacus. Super company to work with! -
Review 179 (2019-08-04 - Rating: 5)
Chad was great. Professional, nice and knew what he was doing. Thank you for sending him our way. We can always depend on Abacus. :) -
Review 180 (2022-03-29 - Rating: 5)
Austin was great. Explained our problem and provided a quick easy solution. Abacus is an honest and responsible company to use. -
Review 181 (2018-02-24 - Rating: 5)
My wife was distraught because another plumber was planning to tear up her remodeled from the flood house. After calling Abacus they sent Steve as our technician. He found the problem within 5 minutes. Awesome service from Steve and the office staff. Planning to switch from my Home Warranty plan to an Abacus plan. -
Review 182 (2017-08-12 - Rating: 5)
Great service every time we need to use Abacus for a plumbing-related issue. Robert is one of their excellent staff members and does a thorough, complete job both times we have needed plumbing help recently. -
Review 183 (2017-05-18 - Rating: 5)
Service to replace ac and furnace went well and as scheduled. Service was very professional. Did ask installers to check on air flow to back bedroom where we had been having problems with old system, but we got no response from them with new system (?).Overall very satisfied with the experience.Mike Young