1st. Gen Heating and Air

Located in Houston, Texas

Address: 407 Nocona Dr, Waxahachie, TX 75165, United States

Phone: +1 469-724-2823

Rating: 5

Services

Online estimates
On-site services
Language assistance
Repair services
Appointment required

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-04-11 - Rating: 5)
Eric and his crew were amazing! My A/C went out on Monday and one of my neighbors recommended 1st Gen. I called around 4:30pm and Eric was at my house within 15 minutes. He confirmed my A/C coil was out and explained my options. He even called to find out if it was still under warranty. On Tuesday, I told him I wanted to get the entire attic unit replaced, and on Wednesday morning they were at my house at the scheduled time ready to go! He even honored my request for the brand of unit I wanted. He warranties his work, the crew cleaned up before they left, and Eric explained everything to me throughout the process. He even showed me pictures of what was broken. Did I mention they did all this while it was pouring rain outside & COLD!?! 1st Gens prices are also the best! Out of 3 large company quotes, Erics price was about $2K less! Once they left, Eric registered my new system for me, ensuring my warranty was activated. Such nice guys and AMAZING customer service. I cant recommend 1st Gen Heating & Air enough! 10 outta 10. A+. 10 stars. 100%.

Review 2 (2024-10-14 - Rating: 5)
Eric arrived on time and got straight to business he even cleaned out the fan and fix the problem within 30 minutes. Very well mannered I would highly recommend them. Thank you Eric!

Review 3 (2024-11-03 - Rating: 5)
I contacted Eric at approximately 5:50 PM on Oct 31 ,2024 and he reached my home within 15 to 20 minutes. Our dog had damaged the wires connected to the outdoor motor. Remarkably, he was able to fix the problem on the same day. Eric was not only kind and informative but also reliable and exceptionally helpful. I will certainly turn to his services for any future needs. I highly recommend this company for anyone seeking reliability and quality results.

Review 4 (2024-09-04 - Rating: 5)
Wonderful company! Called Eric at 8 AM and he was here by 9:30. Very polite, professional and knowledgeable. He assessed what needed to be done. Explained it to me, even showed me pictures on his cell phone that he had taken of the compressor outside. Very fair pricing! Would highly recommend his company to anyone! Being in the Plumbing business ourselves, we understand, the need for professionalism and cost-effectiveness. Eric was both of these.

Review 5 (2025-03-02 - Rating: 5)
I called for a AC tune up and Eric came out to do the job. Very professional, I’m glad I found a great have company. I recommend to everyone.

Review 6 (2025-01-08 - Rating: 5)
Really great service. Had an issue with my heater and he came out same day and resolved it. This included picking up the parts, handling the warranty and installation. I would highly recommend!

Review 7 (2024-12-21 - Rating: 5)
Eric saved us on Memorial Day!We were without the AC for several hours, and the temperature had reached 87 degrees inside our home.Our HVAC System was experiencing some serious issues, and he responded immediately!Eric inspected the system, he explain in detail the source, and other preventative issues, and the cost.He was very prompt, on getting us back up to par!If you want, Professionalism, and Honesty, 1st. Gen Heating and Air is the go to company for you!A customer for life, Mr. Ortiz

Review 8 (2024-08-23 - Rating: 5)
Eric is a very respectable & nice young man. He was on time. My ac was down. He diagnosed the problem quickly & installed a temporary part while he went to buy a new part. He did this to get my ac going while he was gone, for my comfort. Im very pleased with his service & kindness.

Review 9 (2024-10-06 - Rating: 5)
Thanks to Eric and his company. They took care of our AC unit same day. Our unit was only blowing hot air and he was able to diagnose the issue quickly. Will use again.

Review 10 (2024-08-30 - Rating: 5)
Eric was truly a blessing to our home. Not only was his knowledge and experience able to save us tremendously, but he also was prompt and exceedingly fast with getting our problem solved. Exceptional service and I will only be calling him going for my HVAC needs. Do yourself a favor and call him 1st!

Review 11 (2025-03-02 - Rating: 5)
Great service from Eric with 1st gen heating and air. Thank you for helping us with our ac system.

Review 12 (2024-09-15 - Rating: 5)
Eric has great service and is very nice! He responded fast to my call and suggested a few solutions. I will definitely have him on speed dial for future AC problems.

Review 13 (2024-03-05 - Rating: 5)
GREAT WORK & QUICKY FIXED !Just had our AC unit blow a short so i called 1st Gen Heating and Air and they were here in under two hours and we were blowing cold air in no time.Eric went up above and beyond for us !We will be doing a follow up service call for a new part !!

Review 14 (2024-07-19 - Rating: 5)
Highly recommend! I called Eric and explained to him what was going on with my AC. He showed up on the same day and 30 mins after our call. He was very nice and explained everything well. He fixed everything in under 1 hour and had my AC running right away! Thanks Eric!

Review 15 (2024-06-17 - Rating: 5)
It was a pleasure for Eric to repair our AC Unit! We noticed last week that our master bedroom air was not as cool as it should have been and decided to call 1st Gen Heating and Air this past weekend. Amazingly Eric answered the same day got our part today, and fixed our AC with no problem! He was very professional, courteous, and affordable. I’ll always call him for service and future needs. Thanks Eric for your help!

Review 16 (2024-03-31 - Rating: 5)
Eric was awesome, and very friendly so glad we choose him. He was very quick to diagnose the problem in our AC unit and give us a solution. He was very informative and made sure we were comfortable with the process at a very affordable price. Now our AC unit is working like a champ just in time for this heat. I highly recommend him you wont regret it guaranteed. Thank you so much

Review 17 (2024-06-06 - Rating: 5)
We used 1st Gen to service our a/c unit and clean out our dryer vent. They were prompt and affordable. Eric was our technician. He is very professional and helpful. He also found a problem with our duct work from when the house was built. We were wondering why part of our house never really got cool. I would recommend this company.

Review 18 (2024-06-14 - Rating: 5)
1st Gen Heating and Air helped when the compressor gave out on one of our AC units. Eric made it to our home and diagnosed the problem quickly. We were quoted a fair price for the service and parts were ordered and installed within 3 days. Follow up calls to 1st Gen have been incredibly responsive and helpful. Fully recommend Eric and his team for your AC needs.

Review 19 (2024-04-17 - Rating: 5)
Eric, is a very honest tech.He does almost whatever to accommodate the customer.Hes very knowledgeable and does his best to educate the customer.I would highly recommend 1st generation Heating and Air.Unfortunately, its hard to find trustworthy people, but Eric is one of the best at what he does. Takes care of the issues and the customer.You dont find many guys that have Erics qualifications. You can trust in Eric.

Review 20 (2024-10-08 - Rating: 5)
My AC was not working. I called them at 5pm and they were able to get to me within the hour. They came out very quickly and had me back up and running in no time. Very friendly would use them again.

Review 21 (2023-10-10 - Rating: 5)
Our air conditioner stopped working on a really hot day so we called first GEN air conditioning and Eric came out and gave us an estimate immediately…. His price was very fair and we were so impressed with his company and his crew. They did an amazing job! Eric and his crew or a bunch of really nice people and we were so pleased with their work I would highly recommend them to anyone! Thank you so much 1st Gen heating and air conditioning!

Review 22 (2024-05-29 - Rating: 5)
Eric, came out to give a second opinion/diagnostic about an issue I was having with my A/C not working at all. From the very beginning he was very thorough and explaining how everything should work, and started diagnosing right away, he was very helpful with any questions or concerns I had and answered quickly and honestly! I highly HIGHLY recommend anyone to not hesitate and give 1st Gen Heating and Air a call right away!!!

Review 23 (2024-06-20 - Rating: 5)
Highly recommend 1st Gen. I have an older ac unit. Most other companies would tell me to just buy a new system, but Eric was able to quickly identify the faulty parts and replace them for me. He helped me save a lot of money. He’s very responsive, timely and very professional. Highly recommend!!

Review 24 (2024-09-05 - Rating: 5)
I called Eric when my AC wasnt cooling like it should have been.The day of the appointment he diagnosed the problem and was able to get the parts same day. Now my house is cooler than it has been in months.

Review 25 (2024-07-25 - Rating: 5)
We had a great experience with 1st Gen 😊 he was able to come the same day within about 2 hours of calling and explaining our AC issue, right in the middle of summer. We felt at ease having him come into our new home and inspect things. Thank you 1st Gen!!!

Review 26 (2024-06-03 - Rating: 5)
Eric did a fantastic job with repairing our HVAC heating issue. His communication and promptness was very professional. You should definitely contact him for your HVAC needs.

Review 27 (2024-01-08 - Rating: 5)
Called for a repair to our heating system. Eric came out quickly, identified the issue, picked up the necessary part, and had the issue fixed within a few hours. Really great service and a very fair price. 100% recommend for any home heating and AC needs.

Review 28 (2024-05-04 - Rating: 5)
I highly recommend this company; they were on time and most importantly honest and did not over charge. Eric took the time to explain and show videos of the issue prior to repairing. Eric is professional and got the job done. I highly recommend this company.

Review 29 (2024-12-10 - Rating: 5)
Excellent experience and service from 1st Gen HVAC. They came when they said they would and took the time to do the work carefully and thoroughly. Thanks!

Review 30 (2024-04-05 - Rating: 5)
Awesome company! Eric, the a/c tech, did an excellent job troubleshooting and fixing the problem with our system. He was on time and very professional. I’ve already scheduled another appointment for 1st Generation to come out and clean our system. I would highly recommend this company.

Review 31 (2024-03-30 - Rating: 5)
Eric was great! He Performed our Ac tune up and gave us a few tips to help our air conditioner operate more efficiently. Highly recommend.

Review 32 (2024-01-20 - Rating: 5)
I would highly recommend 1st Gen to all my friends. Eric was very polite and knowledgeable and had my heating working in 2 visits due to parts needed. He followed up and scheduled his appointments and was on time on both occasions. In this day and age that is hard to find! I commend you on that!

Review 33 (2024-07-18 - Rating: 5)
Ive know Eric for several years, even worked with him previously. Hes a solid technician, a good man and will definitely take care of his customers!

Review 34 (2023-12-21 - Rating: 5)
Eric is very professional, knowledgeable, and prompt with his service. His rates are very reasonable he does quality work. Thank you for responding so quickly and getting our HVAC working again. I highly recommend 1st Gen Heating and Air for all of your HVAC needs. I hope you and your family have a very merry Christmas and a happy New Year!

Review 35 (2024-09-29 - Rating: 5)
Eric was amazing. Very professional. Diagnosed the Pringles abs quickly resolved the issue.

Review 36 (2023-10-20 - Rating: 5)
AC stopped working yesterday. Eric with 1st Gen came over within an hour of my call. He was able to quickly diagnose and repair the problem. Very impressed with his professionalism and amazing service. Would highly recommend.

Review 37 (2024-03-25 - Rating: 5)
1st Gen Heating and Air is the best HVAC service weve evert used!They seriously handle up business efficiently, and effectively. They explain what needs to be done and execute the solution with ease. The service was friendly and professional. They are our service from now on. We HIGHLY recommend them. Top Notch!

Review 38 (2024-05-18 - Rating: 5)
First gen air did a great job installing my AC and Coil unit. I called on Friday evening and they were able to get the job done the following day! I highly recommend this company.

Review 39 (2023-06-13 - Rating: 5)
I highly recommend Eric and 1st. Gen Heating and Air for all your HVAC needs. The team did a fantastic job when they installed a new AC system for us.Eric was kind and professional - he was able to give me an estimate the same day and get the work done in a timely manner. He took the time to explain things to me and went above and beyond when he took a look at my other AC system while he was here. He has great communication, a strong work ethic and is reliable and on-time. I will definitely be using 1st. Gen Heating and Air for all future HVAC needs.

Review 40 (2023-07-10 - Rating: 5)
I called Eric because our unit froze up and stopped working early Saturday morning. He came right over and checked everything out for us and he was able to figure out the problem within the first few minutes which was the motor. He even took a video of it. Eric ordered the part Monday morning and came over right away and fixed it. Problem fixed and ac running in less than 30 minutes. Fair price and did not attempt to upsale any services. Very nice and courteous & will use again! Thank you Eric!

Review 41 (2024-06-20 - Rating: 5)
My AC stopped working and I called around 6:30. They came out immediately and walked me through the issue they found. He was very professional and upfront about cost which I appreciated. I would 10/10 recommend this company to anyone!

Review 42 (2023-07-22 - Rating: 5)
Contacted Eric after noticing our thermostat wasn’t reflecting the correct temp. Being proactive about the situation and not wanting to deal with the trouble of something possibly going wrong, and also being new to the area didn’t know of any reputable business. Eric answered on the first ring, said he’d be able to get to me the same day to check It out. He was actually 15 mins early! He answered all our questions and concerns. I was so satisfied with the service i bought a new thermostat and had Eric come out again to install It for me.I will Forever be a customer of 1st Gen Heating and Air! Eric is a honest, hardworking, and a great guy to call on for your HVAC needs! And we will forever praise his business to others that might require his services.

Review 43 (2024-06-03 - Rating: 5)
Eric,Let’s start by saying thank you 🙏🏾 for your professionalism, your work ethic and your attention to detail. You made this process seem less. I would highly recommend your service to All my friends and colleagues in the Real Estate industry.

Review 44 (2024-09-06 - Rating: 5)
Super quick service! Appointments can be made online. They can do an inspection and repairs in the same appointment. Will be using them again.

Review 45 (2023-06-02 - Rating: 5)
We have known Eric for about 5 years, and he has always been very professional with his mannerisms and work ethics. Always on time, explains the issues, what cost is involed, and does the work right. Its extremely difficult to find someone who cares, and you can trust, Eric is one of those people. You dont find them very often. If you need your ac serviced , give him a call. You wont be disappointed.Thanks, Eric

Review 46 (2025-01-18 - Rating: 5)
Great work, great communication, great and friendly service!! Fast and easy!! Highly recommend

Review 47 (2023-04-27 - Rating: 5)
I contacted Eric to check my parents A/C first and he was really fast to response and scheduled my appointment. He took the time to explain what could be wrong and gave me different options. I then contacted him to check my AC system and he was here the next day!!!. Always on time and great communication. 100% recommended!

Review 48 (2024-04-18 - Rating: 5)
Eric and his company are first class! Came out quickly and took care of my ac problem! Would highly recommend to anyone looking for a reliable and dependable company! Thanks !!

Review 49 (2023-05-10 - Rating: 5)
Recently bought our home and wanted to make sure we were ready for the summer heat. We have an older unit, and Eric not only did the maintenance, but identified problems which were causing our AC not to optimally cool but also caused our lights to flicker when the AC came on. Now it is much colder and no flickering! Highly recommend 1st Gen Heating & Air. Fast, professional, high quality service. Will use again for our maintenance needs. Thank you, Eric.

Review 50 (2023-07-04 - Rating: 5)
We came home from the July 4th parade today and found the house about 10 degrees hotter than it called for and getting worse. We called Eric at 1st Gen and he was at the house in 15 minutes. By 45 minutes from placing the call he had the system diagnosed, replaced 2 parts and the system back running. Unfortunately, a gecko decided to walk onto the terminals of the capacitor on the outdoor unit and blew the capacitor. Relaxed the capacitor and the contractor that was looking pretty shabby and AC cooling again! Love showing our local business owners a chance and two thumbs up for good service fast!

Review 51 (2024-10-23 - Rating: 5)
Eric provided excellent customer service. Very satisfied with work he has done

Review 52 (2024-04-17 - Rating: 5)
I highly recommend 1st Gen Heating and Air! They are always reliable and get the job done efficiently. Don’t hesitate to give them a call if you need any work or maintenance on your AC and Heating systems.

Review 53 (2022-09-24 - Rating: 5)
Eric was absolutely great. He was very thorough with explaining the issues with my air conditioner. No high pressure sales stuff was used and I felt comfortable with him at my home. Five stars would definitely use again! Thanks Eric!

Review 54 (2024-02-04 - Rating: 5)
Called late afternoon on a Sunday with below freezing Temps because our heater went on the fritz. They were here within 30 minutes. Got it running in another 30 minutes. So on a late Sunday, our heater was running again in an hour. Exceptional service. Scheduled him to back out for a PM a couple days later. Will call again come summer our AC.

Review 55 (2022-12-27 - Rating: 5)
They were out within 24 hours on a holiday and saved us. Eric was professional, kind, had a pleasant demeanor and showed up exactly on time. He explained the repairs, the cost, and performed all the work on the spot. Excellent service and we would have them again!

Review 56 (2022-09-26 - Rating: 5)
Eric came to my house because my AC stopped working during a random heat wave! He was able to diagnose and fix the problem quickly..he even had the parts available! We were up and running in no time. My husband and I are very thankful for him and we will recommend to our friends!

Review 57 (2024-07-25 - Rating: 5)
I got speedy next daily service with a professional tech that took care of all my problems at a fair price. I would strongly recommend this company 1st Gen heating and air!

Review 58 (2024-07-16 - Rating: 5)
Eric and his crew installed a new Air conditioning system. Very happy with their work , i highly recommend this company.

Review 59 (2024-05-27 - Rating: 5)
Called on a Sunday afternoon, Eric came out and got my air conditioner up and running within an hour. Highly recommend this company.

Review 60 (2023-05-12 - Rating: 5)
Like most people, you find an A/C person but overtime forget who you used and Google search all over again but Im not going to forget Eric or 1st Generation Heating and Air. Eric genuinely cares about what hes doing, his customer base and business. Hes a rare gem.Id give more stars if able because a 5-star review isnt high enough.

Review 61 (2023-09-06 - Rating: 5)
We called a company who told us it was one part and not a leak on our system and was going to cost us a pretty penny. But 1st Gen came out and found it was a different part and a leak, actually showed us where the leak was, and fixed it. He Saved us money by finding the warrantied part and was very was professional, quick, and NOT looking to rip us off. He will be our go to anything HVAC from now on!! He should be yours too!!

Review 62 (2023-07-28 - Rating: 5)
Eric was awesome came within hours of my phone call. Fixed the issue within 30min. Knew what he was doing and will be calling him in the future for all my HVAC needs!

Review 63 (2023-06-23 - Rating: 5)
Eric came out on time, listened to issues, assessed the problem, and had it repaired in 1 hour. He was professional and the repairs were way cheaper than expected. Very trustworthy.

Review 64 (2024-08-09 - Rating: 5)
1st Gen gave me fast same day service. They explained exactly what parts were bad and had me back up and running in under a hr. 👍👍👍

Review 65 (2023-02-01 - Rating: 5)
Our neighbors referred us to Eric. Overall I’m glad we met. Very professional and knew exactly what the issue was. No time wasted very efficient overall. Also he was willing to come during an ice storm can’t get much better than that.

Review 66 (2023-04-18 - Rating: 5)
Eric is very Knowledgeable in his craftAnd very Professional I will definitely Be using them again for Future repairs thanks again my Air conditioner hasn’t worked this well in years!

Review 67 (2022-09-25 - Rating: 5)
Erick was beyond helpful and professional. He found the issue to our A/C unit and was able to resolve it right away!We felt very comfortable having him in our home.Thank you Erick!

Review 68 (2024-08-11 - Rating: 5)
Thank you 1st Gen! My ac went out earlier today and Erick showed up right away. He thoroughly explained the issue and had it repaired same day. Thank you, thank you!

Review 69 (2023-10-18 - Rating: 5)
Called 1st Gen Heading and Air for annual maintenance. Eric was professional, punctual, friendly, and knowledgeable. Great service. Definitely recommend.

Review 70 (2024-05-08 - Rating: 5)
Eric with 1st gen heating air was great repairing our hvac system. I highly recommend them to anyone.

Review 71 (2022-12-03 - Rating: 5)
Needed a new unit, they installed brand new indoor and outdoor unit at a timely manner. Ac/Heater now blows awesome in the house you can tell the difference. I’ll recommend him to anyone that needs repairs or a new installation very professional. Thank you 1st Gen Heating and Air your the best.

Review 72 (2024-04-26 - Rating: 5)
Eric has been wonderful. Just had him out for annual maintenance and he got us all squared away for the summer!

Review 73 (2024-03-30 - Rating: 5)
I would highly recommend 1st Gen Heating and Air . Eric was very polite and knowledgeable. He explained everything throughly and answered any question I had. Always appreciate professional help when you find it.

Review 74 (2022-10-26 - Rating: 5)
Eric is a phenomenal HVAC technician! He is professional, kind and cares about his customers! I recommend him and 1st Gen Heating and AC

Review 75 (2023-04-18 - Rating: 5)
My HVAC went out in the middle of Texas summer. I called Eric he quickly came over fix it the same day. Definitely recommend!!

Review 76 (2024-03-30 - Rating: 5)
Great service, and affordable prices. Eric had our air conditioner up and running within an hour.

Review 77 (2024-02-28 - Rating: 5)
Eric and his team did a great job installing our new a/c unit. I would recommend them.

Review 78 (2023-06-20 - Rating: 5)
Best service in the ellis county! Very impressed with the experience and expertise, Very honest business and no hassle on trying to sell the latest and greatest just honest work something thats a rare breed ! Erick is truly one of the best !

Review 79 (2022-09-26 - Rating: 5)
We used 1st Gen heating and air for our annual maintenance, service was excellent, Eric was great,very helpful and friendly. Will definitely recommend to family and friends.

Review 80 (2024-05-22 - Rating: 5)
Eric came out same day I called for service, Highly recommend this company.

Review 81 (2023-02-23 - Rating: 5)
Communication was the best!He explained everything to my husband and I about the maintenance that our unit requires from us.Would definitely use 1st.Gen heating & air again! 👍🏻

Review 82 (2024-07-11 - Rating: 5)
Called and arrived same day. Got my A/C running again! Amazing service!

Review 83 (2024-06-28 - Rating: 5)
Was professional and saved us when another company was trying to get us to replace our whole unit. Fully recommend.

Review 84 (2024-04-25 - Rating: 5)
Eric was very professional and reliable, service was great, I would highly recommend to my family and friends!! 👍🏽

Review 85 (2023-04-02 - Rating: 5)
Unit needed Freon, Eric with 1st Gen Heating and Air always does a Great job! Strongly recommend!

Review 86 (2023-04-10 - Rating: 5)
I found Eric to be very thorough and appreciated that he took the time to go over his meter readings with me to decide for myself the next steps.

Review 87 (2023-06-03 - Rating: 5)
Eric came as he said he would. Was very friendly and did a great job. I would totally recommend!!!

Review 88 (2023-06-30 - Rating: 5)
Im glad he was able to squeeze me in late in the evening.He was able to fix my AC that very same day.

Review 89 (2023-05-11 - Rating: 5)
I reached out with short notice, and Tech was able to make time in the busy schedule to give me a quote. Very prompt and professional.

Review 90 (2023-07-09 - Rating: 5)
AC went out on a Saturday. He came quickly and had it fixed in no time. Will be a repeat customer.

Review 91 (2023-04-20 - Rating: 5)
Eric was very responsive and knowledgeable with his information. There wasnt a question i asked he didnt have an answer for! Highly recommend

Review 92 (2024-04-18 - Rating: 5)
What a great company that you can depend on.Thanks 1st Generation Heating and Air!!!David E.

Review 93 (2023-02-23 - Rating: 5)
Thank you so very much for responding so promptly after we called. Did an outstanding job and very nice and pleasant technician.Thanks again,

Review 94 (2024-06-29 - Rating: 5)
1ST Gen is a great HVAC company!

Review 95 (2024-04-17 - Rating: 5)
Eric was very knowledgeable and helpful with my unit

Review 96 (2022-09-25 - Rating: 5)
Eric was very detailed at explaining the issue, he provided quick and great service.

Review 97 (2023-05-07 - Rating: 5)
Eric was great very professional. Explained everything to us.

Review 98 (2023-06-19 - Rating: 5)
The service was superb! Look nowhere else, the answer to your A/C repairs has been located!

Review 99 (2023-05-08 - Rating: 5)
Very professional.Recommend for future use in A/C home repairs

Review 100 (2023-04-18 - Rating: 5)
On time, professional, and informative on the issue we had with our system.

Review 101 (2024-06-29 - Rating: 5)
Amazing, quick, and honest! Saved my day!

Review 102 (2024-01-15 - Rating: 5)
The service was a great experience 5star

Review 103 (2023-04-17 - Rating: 5)
Content with the service. Definitely recommend.

Review 104 (2023-06-21 - Rating: 5)
Awesome technician, honest, knowledgeable, and clean.

Review 105 (2023-04-18 - Rating: 5)
Great service

Review 106 (2023-02-23 - Rating: 5)
Very efficient and professional. Eric checked that everything is working well.Very satisfied with the work and the price.