1st Class Plumbing Heating & Air in Houston

Review 1 (2017-04-20 - Rating: 5)
When I recently called 1st Class with a plumbing issue the person who answered my call was so sweet and helpful. When I stopped by in person last time I was even more impressed. I truly thought the customer service was exceptional. I have been doing business with Donny for a while now and he has been so professional and courteous that I am now sending my friends to his businesses all the time now. Keep up the great work!

Review 2 (2018-08-16 - Rating: 5)
I am so glad that I called 1st Class!! Customer service was phenomenal. Every single person that I interacted with went above and beyond. Amanda in the office was so helpful! Daniel and Karl were great and thourough. They were patient to explain things and to help educate us. They will always be my first and only call for our heating and air service. Thank you so much 1st Class!

Review 3 (2022-04-01 - Rating: 5)
This place is GREAT!!! Every time they have come out to our place, the guys have been so nice, friendly & professional! Also, if they cant fix the problem on the first go (or need to order a part), they do NOT charge you for another service call. And that is an awesome thing - especially with skyrocketing gas prices...!! (Thanks, Mr. Biden...🙄)

Review 4 (2016-12-15 - Rating: 5)
Amanda(The one who was answering the phone) was very helpful and got me the information I needed even after me calling multiple times! Chad came in very professional and was able to find the issue to our shower and fix it in a timely matter. They cleaned up the mess they made(from cutting a hole in the wall) and helped in any way that they could! I definitely recommend 1st Class Plumbing to anyone and everyone! We will be using them for any future needs.

Review 5 (2018-06-25 - Rating: 5)
First class is awesome. They came out and ran all new pipes for our business. I will definitely recommend them and use them again for all of our needs. Thank you again for the great work that you all do.

Review 6 (2018-06-15 - Rating: 5)
The young man that came out to work on our a/c was very polite and friendly. He worked quickly and got us back up and running in no time. We were extremely satisfied with his customer service, something that is often missing these days.

Review 7 (2020-01-03 - Rating: 5)
Friendly staff and quick response even during a holiday week! They came out, fixed our problem and it only took about an hour. I hope we dont have to, but I would definitely use them again!

Review 8 (2018-06-16 - Rating: 5)
Nice and fair service. Used them 2 times so far and have been great on price. This last time our unit really did not need service but changed out a thermostat that I had previously purchased with no problem. Great price!

Review 9 (2019-04-11 - Rating: 5)
Very professional, knowledgeable, friendly. I had a total replacement of the AC unit and air handler... done exceedingly well. The whole process took less than a business day and the cost was not unreasonable at all.

Review 10 (2017-10-05 - Rating: 4)
They came in and checked everything and fixed the problem. I am truly grateful. However one of your employees made a snide remark about my house and it angered me. The main Guy Danny was professional, courteous, and friendly.

Review 11 (2018-01-14 - Rating: 5)
Bennie has been here several times. He does a great job, gives the customer helpful and useful info and keeps the cleanest worksite ever!Highly recommend !

Review 12 (2018-04-09 - Rating: 5)
The guys that came out where great. So nice and took their time to make sure the job was done right. I will definitely use them again!

Review 13 (2017-10-12 - Rating: 5)
1st Class responds in a timely matter. Daniel took the time to show me what was wrong with the heater. He was courteous and professional. 1st Class is my go to vendor for plumbing, heating and air repair.

Review 14 (2018-03-23 - Rating: 5)
Great customer service. When no one else would sell me a part for my central air unit, 1st Class did. Thank you!!

Review 15 (2018-08-08 - Rating: 5)
The plumber was very nice and courteous and did a great job on what was needing to be done. I would use them again!

Review 16 (2018-05-19 - Rating: 5)
Great customer service. I’m 100% satisfied with the service they provided for me.

Review 17 (2017-08-26 - Rating: 5)
The guys were very professional and quick. Did u great job

Review 18 (2017-12-07 - Rating: 4)
Nice people .always do great service however today was a little over priced for a7 minute visit.

Review 19 (2022-03-25 - Rating: 5)
Great work! Quick, friendly. Will use them again.

Review 20 (2018-01-09 - Rating: 5)
Used 1st Class 3 times during a stressful Home renovation. Will always use again!

Review 21 (2021-03-01 - Rating: 5)
These guys are awesome!Excellent work & prompt! 👍

Review 22 (2018-05-16 - Rating: 5)
Really quick, friendly, and answered all my questions! Calling them from now on.

Review 23 (2019-04-16 - Rating: 5)
Excellent service and done quickly. I recommend!!

Review 25 (2022-03-22 - Rating: 4)
Plumber n helper were professional. Would use again

Review 26 (2017-06-07 - Rating: 5)
Thank yall so much for coming fast and taking care of the problem .

Review 27 (2018-06-19 - Rating: 5)
Very efficient and friendly! Would recommend!

Review 28 (2018-02-26 - Rating: 5)
Only place in town tht had what I needed to fix my mess

1st Class Plumbing Heating & Air