Heritage Senior Residences

Located in Houston, Texas

Address: 1120 Moy St, Houston, TX 77007, United States

Phone: +1 832-240-3300

Rating: 3.7

Review 1 (2025-02-01 - Rating: 5)
My assistant manager Maya is the best. She was kind, courteous, and professional. When assisting me with paperwork, she did it with ease. She answered all of my questions and even made some good suggestions as. I never felt so much at home.I look forward to being a part of the Heritage Senior family. Thank you Maya with all my heart.

Review 2 (2025-01-30 - Rating: 5)
I just want to take a moment to Express my appreciation for Maya and all the hard work she puts in the office of the patient of being staying here.Shes helpful and Professional and always willing to assist with any questions or concerns! ASKS FOR MAYA SHES THE BEST.

Review 3 (2024-10-03 - Rating: 5)
Thanks Maya for giving me something to look forward to. Thank you for treating me with Respect & kindness, i truly appreciate all the Help youve given me. Looking forward to making this place to call home.

Review 4 (2025-01-24 - Rating: 5)
Maya helped me out alot I really cant thank her enoughI love my places best birthday gift ever

Review 5 (2024-06-08 - Rating: 5)
I just applied and got approved today!!!!!! So excited!!!!! I didnt know about these apartments until a few days ago when a friend told me that her mom just moved there a few weeks ago. I want this morning and filled out the application and got the money order fee and when I came back was told background check and everything came back approved and I can move in on the 14th!!!!! YAHOO!!!!! Also I am a marathon runner and had no idea the building is only a few minutes from memorial park!!!!!! Which is where I have been running for the last 12 years!!!!! AWESOME!!!!! I forgot the beautiful young lady who showed me around this morning. But my lease is up this month and the thought of being homeless frightened me!!!!!!!! But THANK GOD!!! I HAVE A NEW PLACE TO CALL HOME 🏡!!!!!!

Review 6 (2024-04-22 - Rating: 5)
I went on a tour with Ashley here on Saturday, April 20, 2024 aound 11am or so. I told Ashley that I usually look at the reviews of potential locations just to see what they (those locations are like) and after our tour, I said that I would give a favorable review after our tour. She was great and explaining the events that was going on and coming up. Showing me all areas from the pool/game area, fitness location, the Atrium (where the grilling area is located) and of course, a 1-bedroom apartment. I also want to say that Latisha was great when I called the location on the previous Saturday, April 13, 2024 around 2pm. She explained to me about the concept of the 60% of income since the location is income limited. Now, I have a better understanding of what income limited means at a 55 and up location means in the Houston area. I great appreciate both of them for fullfilling their duties and answering questions that I had while engaging with both of them. Lastly, I want to thank, I think his name is Trey, but I could be wrong and I apologize if I got it wrong in advance. But, I thank him for explaining the down payment process would be based on the completed application, and it would let the potential tenants know what that would be. I had not asked Ashley on my tour or afterward and had to call back later to get clarification on that topic. I look forward to completing my application soon. Great visit:)

Review 7 (2024-06-10 - Rating: 5)
This property and staff are beautiful inside and outside. Miya the assistant manager helped my mother and treats her with love and respect all the time. My mother calls me just to say “ I seen Miya today she changed her hair again “ seems like she loves her more than me. I love the fact that she doesn’t feel alone there. They have bingo and other events for the month. The residents there are kinda messy and any piece of information they get they take it and run with it. These bad reviews are not good at all and some of them are just to bring people down. I will not allow that. These people have been nothing but good to my mother. Why would you make a bad review about a place you lay your head at? If it’s that’s bad move. The staff are always in a good mood when I come visit my mother. Anything she needs they get it done. Office staff if you can see this you guys are doing the best you can so don’t let nobody take that away from you by a bad review. Bryant Gilbert, Patt , Zack and Miya you guys rock! If I can have this staff at my property I would never move.

Review 8 (2024-05-17 - Rating: 5)
Hello my Mother is a resident of your building, last night the lights went out and still TODAY no lights, my Mom is 75 years old living in a senior living apartment with others that’s on oxygen, breathing treatments ect. Not having any backup plans for the residents are Unacceptable!!! The elevators are not working no nothing!!!! When will help be sent out????? They have to do the ELDERS BETTER!!!!

Review 9 (2024-01-30 - Rating: 5)
Love these apartments the manager ashley is so welcoming and when she’s asked questions she explains for you to really understand. also the maintenance team is very respectful and helpful.

Review 10 (2023-05-29 - Rating: 5)
Great service so far while getting my mom situated with affordable housing. Swift application process and warm personalities making it easy to work with them. I look forward to opening date.