Roberts Air, LLC

Photo of Roberts Air, LLC

Located in Houston, Texas

Address: 1413 23rd St, Galveston, TX 77550, United States

Phone: +1 409-402-0508

Rating: 4.9

Services

  • Online estimates
  • On-site services

Categories

  • Heating contractor
  • Air conditioning contractor
  • Furnace repair service
  • HVAC contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-20 - Rating: 5)

    Aaron was really great. I called because the unit was not cycling on. Aaron was here within the hour. He was cheerful, helpful and efficient. Iā€™ll definitely use Robertā€™s Air again.

  • Review 2 (2024-11-13 - Rating: 5)

    I recently called Roberts Air, and I was thoroughly impressed with the customer service I received from Christina. She was an absolute pleasure to speak with. She had a friendly, welcoming tone and was more than happy to answer all the questions I had. Itā€™s rare to find such knowledgeable and courteous service over the phone, and it made the entire experience smooth and reassuring. Thank you for such excellent customer support!

  • Review 3 (2024-12-04 - Rating: 5)

    Love Roberts Air! Steve has taken care of us for years. My tech now is Aaron...who is also fantastic. He walks me through everything he inspects and/or repairs and does an excellent job of explaining it all to me. Highly recommend them.

  • Review 4 (2025-02-22 - Rating: 5)

    Your man was very helpful to make sure the unit did not burn up He reduced the amps coming from the heater to ensure the fifty amp breaker. was not overloaded. Thanks for the great response.

  • Review 5 (2024-11-13 - Rating: 5)

    I recently had the pleasure of speaking with Christina Ochoa over the phone at Roberts Air LLC and I couldnt be more impressed with the level of service she provided. Christina was incredibly helpful, attentive, and knowledgeable. She went above and beyond to ensure all my concerns were addressed and provided solutions that exceeded my expectations. Her professionalism and friendly demeanor made the entire experience seamless and enjoyable. I highly recommend Christina and Roberts Air LLC for any air conditioning needs.

  • Review 6 (2024-12-14 - Rating: 5)

    First class service and communication! Our building was given a bulk offer to replace our old units this past June. With that we get two free service calls and their office contacted us to coordinate the winter furnace check up. Mario worked with our schedule and was efficient and friendly. Very pleased with them overall!

  • Review 7 (2025-02-10 - Rating: 5)

    Roberts came on a Saturday within 45 minutes of my call. They had my AC up and running with a new fan motor immediately for a reasonable price. This is my second time using them and I will continue to do so!

  • Review 8 (2025-02-11 - Rating: 5)

    Mario, technician who services us, always does great work and represents the company very well. During this visit, he found a tiny gas leak which we had smelled off and on for months. He also installed a smart exhaust.

  • Review 9 (2024-12-05 - Rating: 5)

    Mario did a great job checking out unit 2 weeks ago. He has helped us before. He is so good and Roberts is the very best! I hope we dont need to call for service, but if we do, we will call Mario at Roberts Air!!

  • Review 10 (2024-12-19 - Rating: 5)

    I had an issue with my HVAC system and the company was great. But special thanks to Mario!!! He was an amazing technician, gave great customer service answered all my stupid questions and made me feel better. I would highly recommend him anytime!!! Thank you Marion!!!!

  • Review 11 (2024-12-11 - Rating: 5)

    Always prompt and great service!!! Aaron was on time, checked all our heaters/acs, sent pictures of everything, and even changed all our filters. Have always used them for our Galveston house. Fantastic people!!

  • Review 12 (2025-02-18 - Rating: 5)

    Renewed annual contract with Roberts again yesterday. These guys are great - prompt, capable, and fair. Highly recommend.

  • Review 13 (2024-12-19 - Rating: 5)

    I recently called to get a quote for an AC replacement. Mario was the technician who came out and he was fantastic. He was kind, knowledgeable, and professional! Thank you.

  • Review 14 (2024-12-03 - Rating: 5)

    Top notch company. Always prompt and always available no matter what time you call them. Have dealt with many AC companies and have never had service that comes close to the service Robertā€™s provides.

  • Review 15 (2024-12-05 - Rating: 5)

    Thank so much for the service! I had a great experience using this company and Christina was very helpful. I appreciate her support through the process. Thanks again!

  • Review 16 (2025-02-19 - Rating: 5)

    The team at Roberts Air are fantastic. I have used them for both emergency and non emergency repairs, and both times I get scheduled within 24 hours. Their prices are reasonable and fair. Aaron came out for an emergency this time and found a burned wire. He changed it out and repaired the part in less than an hour and before the hard freeze came in. I highly recommend This company. I use them for both my home as well as my rental properties.

  • Review 17 (2024-12-16 - Rating: 5)

    We absolutely love Roberts air! Christina was such a refreshing person to speak with and the guys are so nice, informative, and efficient!

  • Review 18 (2024-11-13 - Rating: 5)

    They have the best customer service by far . I had so many questions on a new system and Christina was very informative and professional. I will highly recommend this company and look forward to doing business in the future .

  • Review 19 (2025-01-29 - Rating: 5)

    AARON was fantastic. Knocked all the repairs out in no time Robert air continues to be our go to for our personal and property management.

  • Review 20 (2024-08-08 - Rating: 5)

    Aaron did a thorough job inspecting and doing maintenance on our unit. From the initial call to updates about the appointment to showing up right on time for my scheduled service, I couldnt ask for anything more. Highly recommend.

  • Review 21 (2024-07-31 - Rating: 5)

    I highly recommend Roberts Air! My technician, Mario Sanchez was extremely professional and accommodating. Such a polite young man and he went over and above to get parts and make the installation work with my schedule. Thank you, Mario and Roberts Air!!

  • Review 22 (2024-11-14 - Rating: 5)

    I called for an estimate and spoke with Christina. She helped answer all my questions and gave me different options. She was extremely sweet and helpful and I will be scheduling with them soon.

  • Review 23 (2024-11-20 - Rating: 5)

    Roberts Air provides exceptional service from start to finish. They are responsive, communicative, and quick to respond to problem-solving.

  • Review 24 (2024-12-05 - Rating: 5)

    Great customer service at Robertā€™s Air. Spoke to Christina and she was very helpful. Thanks for the prompt service! Highly recommend!

  • Review 25 (2024-12-26 - Rating: 5)

    The Roberts guys were fantastic. Weve used them numerous times in Galveston and they never have disappointed.

  • Review 26 (2024-07-23 - Rating: 5)

    Had some A/C trouble after the hurricane passed through. Roberts air was prompt and professional. Aaron was honest and worked quickly, didnt try to sell my anything I didnt need but was honest with me about my current system and what maintenance/service life would be. I had a problem shortly after Aaron left, he made time later the same day to come get the A/C back up and running. Im sure he was super busy but he took the time to make it right. Highly recommend, was my first time using Roberts air but we will be using them moving forward.

  • Review 27 (2022-05-12 - Rating: 5)

    Prompt on time service. Tech showed up. Professional quick and made his recommendations. Felt very informed and like my AC unit is in good hands. 100% recommend using them. The tech was super nice and made sure to put cloth down to not scratch our new floors. He went above and beyond.

  • Review 28 (2024-06-11 - Rating: 5)

    5 stars+ to both the company, Roberts Air, LLC and their technician Aaron. I had a last minute emergency call last week, that had to be remedied before my guests arrived at the condo. The technician Aaron was extremely thorough in both his expertise and his patience in explaining the problem and what had to be done. He identified, diagnosed and remedied the problem before he left. I would recommend them based on their quality of work and most of all their service.

  • Review 29 (2025-01-23 - Rating: 5)

    Aaron went above and beyond for us today! He didnā€™t give up until he figured it out and solved the problem. Great job!

  • Review 30 (2024-11-15 - Rating: 5)

    Aaron came to take care of our Winter service. He did a wonderful job and went above and beyond what I expected.

  • Review 31 (2024-11-01 - Rating: 5)

    Aaron with Roberts Air is a Rock Star. He showed up immediately, diagnosed the problem accurately and quickly, and went above and beyond to provide excellent service! I wish I could leave 10 stars!!

  • Review 32 (2024-12-17 - Rating: 5)

    Outstanding serviceBeing in the restaurant business it is very demanding to ask for quick and reliable serviceRoberts Air does bothI greatly appreciate the dependable service and the qualitySherry Smith

  • Review 33 (2024-07-01 - Rating: 5)

    Excellent service! Aaron was professional, polite and friendly. He explained the problem, let me know my options, was super patient and very knowledgeable. Our house was 90 degrees inside and he got our AC up and running in no time.Previously I had spoken to another technician and he was also friendly and gave a call back which was awesome. The lady who scheduled us so quickly is an Angel. THANK YOU Aaron and everyone @ Roberts Air!!

  • Review 34 (2025-02-18 - Rating: 5)

    Roberts Air in Galveston has taken care of my home for a while now. They are honest and fair.

  • Review 35 (2024-07-02 - Rating: 5)

    Aaron came out and immediately was able to identify the problem with my clients air conditioning unit he was very knowledgeable and his customer skills were astounding. He removed the part and replaced it all in record time! I will definitely recommend Robertā€™s air conditioning make sure to ask for Aaron! 100% satisfied customers and fur babies! He saved us from the summer heat!

  • Review 36 (2024-05-19 - Rating: 5)

    Since being on the island, I have been on the search for a dependable ac specialist. After going through several companies, I have finally found quality service with Roberts Air. John has always been our technician and I am extremely satisfied with his knowledge and promptness. Every time I have called with an issue they have come out same day. I can not recommend this company enough.

  • Review 37 (2024-05-24 - Rating: 5)

    Arrived at my house on Friday at the start of memorial day weekend and found that the unit wasnt cooling. Called Stella at the office and wasnt expecting to get service today. Within an hour Aaron the technician called me and he came right out. He did a great job, put in a couple of lbs of Freon and now I am cool once again. Thanks Aaron for doing a great job.

  • Review 38 (2024-11-13 - Rating: 5)

    I just called for a quote and the customer service from Christina was amazing. She was very knowledgeable and helped answer all my questions.

  • Review 39 (2024-04-26 - Rating: 5)

    Roberts Air has done a wonderful job installing and maintaining our AC unit. They are always easy to get a hold of and prompt with their service. We recently had a new filter installed and Mario did a great job! Highly recommend.

  • Review 40 (2024-06-18 - Rating: 5)

    Aaron has been great. He always communicates well before arriving and after if there are any issues or not. I highly recommend their service and their service plan. They have saved us several times. They have always been prompt and available when we need them.

  • Review 41 (2025-01-09 - Rating: 5)

    All good. Aaron is awesome, very professional and knowledgeable. Perfect experience!

  • Review 42 (2024-05-29 - Rating: 5)

    Aaron promptly came out to check our A/C unit when we were having problems! He did a great job in getting us up and running. Great customer service, he went out of his way by changing the filters for me and could not have been nicer. Great job!!!

  • Review 43 (2024-11-14 - Rating: 5)

    Aaron correctly diagnosed my A/C problem as a refrigerant leak, added additional refrigerant to the system, and fully explained the source of the problem. He arrived at my house within an hour of contacting their office, was highly professional , and very thorough in his work. I highly recommend them.

  • Review 44 (2024-09-11 - Rating: 5)

    Roberts Air is a great place to work. Shout out today to our technician Mario Sanchez - you are a 5 Star!!HAPPY BIRTHDAY!

  • Review 45 (2024-05-20 - Rating: 5)

    Robert Air has been a pleasure to work with. Iā€™ve had them out a few times over the last couple of years. Mario is very knowledgeable and always makes sure we understand exactly whatā€™s happening with our systems and what our best course of action is. I recommend them highly.

  • Review 46 (2024-06-17 - Rating: 5)

    This is the second time I have had Roberts Air come out on a last minute call on a Friday afternoon. The tech was there within 2 hours and quickly diagnosed the problem and made a fix without trying to upsell me anything. Fair prices and excellent customer service. Highly recommended. Props to Mario S.

  • Review 47 (2024-07-19 - Rating: 5)

    The most friendly,knowledgeable and reasonable ac shop on Galveston Island. The you man was friendly and showed me respect and made me feel comfortable and trusting towards him. They have a customer for life here.

  • Review 48 (2024-06-06 - Rating: 5)

    Technician Aaron came by the house today to do our VIP Service inspection. He was knowledgeable and worked around my schedule. He identified an upcoming issue that didnt need to be resolved immediately but I am now able to start saving for a a future problem. I am always happy with the service Roberts Air provides and would reccomend them to anyone on the island.

  • Review 49 (2025-02-18 - Rating: 5)

    Excellent service. Very thorough and got it done in a timely manner.

  • Review 50 (2024-12-05 - Rating: 5)

    Roberts Air is absolutely the best! They were punctual, professional, and thorough from start to finish.

  • Review 51 (2024-12-10 - Rating: 5)

    Mario with Roberts Air did a fantastic job at our home finding a problem with our heating system and doing a full maintenance check-up.

  • Review 52 (2025-02-28 - Rating: 5)

    John did a great job of looking after our system.

  • Review 53 (2024-06-22 - Rating: 5)

    Robertā€™s Air has been great, Iā€™ve had their VIP system checkup routine for a year now. Each technician has been professional and very courteous. Your HVAC deserves their care :)

  • Review 54 (2024-05-18 - Rating: 5)

    Later this past Friday afternoon I realized my A/C was not kicking on. John Garey came out shortly after I called and got us up and running. He showed me how he figured out what the problem was then promptly fixed it. Really great service!!

  • Review 55 (2024-04-25 - Rating: 5)

    John was able to come out with short notice and tuned up my system. Seems to be a very honest and reputable family business with quick, excellent service. Ill call them again next time I have an issue with my system.

  • Review 56 (2024-09-10 - Rating: 5)

    Called Roberts air to come out and check out my air conditioning unit. Aaron was extremely Professional and knowledgeable I would highly recommend this business for all of air conditioning needsšŸ‘šŸ™‚šŸ™Œ

  • Review 57 (2024-05-28 - Rating: 5)

    Thank you Roberts Air for sending Aaron to maintain our cooling system. He was professional and thorough with his work and got the job done. If you are in Galveston and need any HVAC work done. Robertā€™s Air is the one to call

  • Review 58 (2024-01-25 - Rating: 5)

    The technician, Aaron Harr, and his assistant, whom he was training, showed up very promptly. Aaron was extremely knowledgeable and wasted no time in installing my new unit. The team was courteous and had a great deal of patience dealing with our dog who was very happy to see them. Once the unit was installed, tested and fine tuned, Aaron and his assistant cleaned everything. There was no evidence they were ever here except for our new system.Thank you Roberts Air, and especially Aaron, for making this instalation a very pleasant experience!

  • Review 59 (2024-09-06 - Rating: 5)

    Roberts air was phenomenal. Arrived on time and got everything working before the party arrived. Highly recommended.

  • Review 60 (2025-01-15 - Rating: 5)

    Aaron was very polite and gave good advice and explained what the problems were in our house.

  • Review 61 (2023-10-24 - Rating: 5)

    Connor West from Roberts was extraordinary. He was absolutely relentless in making sure our unit was functioning. He charged me the agreed upon price even though he had to make extra visit to correct it. Itā€™s so nice to deal with a company who stands by their word and goes above and beyond to provide the best service possible.

  • Review 62 (2024-08-08 - Rating: 5)

    I called for a service appointment around 8:30 am, the tech, Mario, showed up around 11am and had repaired our air conditioner by 11:30. Very polite and professional.

  • Review 63 (2023-09-25 - Rating: 5)

    I am a local realtor and was helping the owner get a second home ready to list. The a/c went out a couple days prior to listing and on a Saturday. Roberts came out for a reasonable price and replaced the capacitor within a few hours. Love their responsiveness, professionalism, and honesty! Thank you, Roberts!!

  • Review 64 (2024-08-19 - Rating: 5)

    Aaron was very helpful, they were prompt and Iā€™ll definitely be using them again.

  • Review 65 (2023-06-14 - Rating: 5)

    Roberts Air provided exceptional, professional, timely repair service for a recent AC failure at our home. Our AC stopped blowing cold air late one afternoon. I didnā€™t call Roberts Air until around about 4:30 p.m. that day. They were able to schedule Mario to come to the house the next morning. Everything was working correctly by noon the next day. Mario was courteous and professional while he was here. I donā€™t believe anyone likes to pay for an AC repair, but dealing with a company like Roberts Air made the $ting a little more bearable.

  • Review 66 (2024-05-28 - Rating: 5)

    Roberts Air is the best HVAC company on the island. Aaron came out same day and was communicative and kind with our tenants. Highly recommend.

  • Review 67 (2023-07-11 - Rating: 5)

    Mario Sanchez did an OUTSTANDING job repairing our home AC unit. We were out of town when it went out and Mario had to communicate with us over the phone. He was thorough, knowledgeable and professional. Thanks for taking such good care of us!!!Don and Sharon

  • Review 68 (2025-01-05 - Rating: 5)

    Regular maintenance checkup for a unit installed last year. Great service as always!

  • Review 69 (2024-05-25 - Rating: 5)

    Aaren was super nice and accommodating. When my businesses ice machine broke down and needed a part that wouldnā€™t be available for days, he brought us ice to get us through the weekend. He even lent us his cooler šŸ™šŸ‘šŸ’Ŗ

  • Review 70 (2023-06-18 - Rating: 5)

    Steve answered my call at 7:00 am on Fathers Day. And did not hesitate to assist in addressing an outage at our beach house on the West End. By Noon he had it running and made thoughtful recommendations on mitigating future issues. I was so happy, I had no problem with the weekend fee, and left him a gift card to boot. Wonderful experience.

  • Review 71 (2024-08-04 - Rating: 5)

    Came out to diagnose and fix my AC after hours on a Saturday within hours. Was back up and running in no time. Thanks Roberts Air!!

  • Review 72 (2023-12-18 - Rating: 5)

    Roberts Air does excellent work. We bought a new A/C unit from them and they did a great job installing it. Now, they service it very well. I highly recommend this company!!!!

  • Review 73 (2024-05-28 - Rating: 5)

    I retired here on the Island and one thing I am absolutely happy with is the service I get from them. They have never cancelled on me, the guys are very nice and informativeOf what they do. If your looking try them out.

  • Review 74 (2024-05-12 - Rating: 5)

    Connor Vest took great care of us and got our AC up and running again in no time at our beach house in Galveston! Heā€™s our go to guy from now on. Thank you Roberts Air

  • Review 75 (2023-11-13 - Rating: 5)

    I simply love Roberts Air. They are so responsive and get the job done. Their popularity is growing on Galveston Island, but I wouldnt want to call anyone else for my Airbnb. The salty air in Galveston is hard on appliances and air units. When you call, I hope you get Connor. Hes so knowledgeable and thorough.

  • Review 76 (2023-06-21 - Rating: 5)

    John and Steve and Conner at Roberts Air ALL showed up for me to get my unit replaced and back up running. Every phone call was answered and I felt like a priority even though their work load is huge right now. I cannot say enough good things about this company and the men who responded. I will recommend you to everyone I know! I wish there were more than 5 stars. Jenn

  • Review 77 (2023-11-24 - Rating: 5)

    I have worked with several HVAC companies in Galveston and have been less than impressed. Robertā€™s Air was amazing, from the owner, Steve to his office staff and Mario, who came out to service my unit - everyone was super professional, honest and upfront. I signed a service agreement where they will come out again in the spring to get the unit ready for summer. Hands down, best HVAC company on the island.

  • Review 78 (2024-11-27 - Rating: 5)

    Service team arrived promptly and did a great job!

  • Review 79 (2022-11-19 - Rating: 5)

    We had no heat when we were moving in to our new condo. Our realtor who knew everything about the condo called Roberts Air. She contacted them and they sent out Mario. He was very nice and professional and did a great job. We will definitely contact them again!

  • Review 80 (2024-11-13 - Rating: 5)

    Christina gave great customer service and was a pleasure to speak with.

  • Review 81 (2024-05-28 - Rating: 5)

    Thank you Roberts Air for sending Aaron out. He was prompt and professional. Did his job with kindness and courtesy

  • Review 82 (2025-02-28 - Rating: 5)

    Roberts Air is great ! Prompt fast service !

  • Review 83 (2024-11-13 - Rating: 5)

    Christina was a pleasure to speak with and was very helpful with assisting me.

  • Review 84 (2024-05-18 - Rating: 5)

    Ac went out and they were there and had it fixed within 20 minutes. Mario had it under control. Really appreciated how easy they were to work with. Thank you!

  • Review 85 (2024-05-22 - Rating: 5)

    Aaron did a great job of figuring out the problem with my AC quickly and fixed it right away. He is also polite and well-mannered.

  • Review 86 (2021-06-26 - Rating: 5)

    Called at 8:30 on a Friday night and my call was promptly and pleasantly answered. A service technician arrived fairly quickly and did a wonderful job getting our unit up and running. The service technician, Dalton, was pleasant, professional and cordial. He trouble shot the unit and in fairly short order had us ā€œCOOLā€ again! I highly recommend Robertā€™s Air and will use them again should the need arise. And if I can request Dalton, I will. Canā€™t say enough about his professionalism and pleasantness. Iā€™d give him six stars if I could!

  • Review 87 (2024-05-09 - Rating: 5)

    Mario did a great job. He was very courteous & professional. We couldnā€™t be more pleased.

  • Review 88 (2022-02-12 - Rating: 5)

    Mario from Roberts Air LLC was awesome! Very professional, courteous and reliable. He was able to diagnose the problem and to fixed the issue in no time. The unit is now working and running perfectly to keep the house warm. I know who to call now if I ever need anyone for my HVAC needs. Strongly recommend using Mario!

  • Review 89 (2020-11-12 - Rating: 5)

    Ive used Roberts Air twice now, and both times have been very good experiences. They are very professional, show up on time, and do good work. Theyve never tried to sell me something I dont need, and theyre always very clear and helpful. Special thanks to Dalton, who had to wait for me to get there and was incredibly polite and got the work done quickly and efficiently. Highly recommend this company if you need AC work.

  • Review 90 (2023-12-01 - Rating: 5)

    Roberts Air Team is #1 in my opinion. They give excellent service in a timely manner from the first call request to completion. You rock!

  • Review 91 (2022-06-01 - Rating: 5)

    They were on time, quick, and very professional! They estimated arrival time between 12:30-2:30, the technician showed up at 1:15 and was done by 1:45. He even swept up the dirt that fell from the attic and made sure he re-locked all doors he used that were locked when he got here. The technician was very friendly and knowledgeable and he made sure to keep me in the loop with what was going on. He asked for permission to proceed with repairs before doing them to make sure I agreed to the amount it would cost. I highly recommend this company!!

  • Review 92 (2021-04-06 - Rating: 5)

    The February freeze took one of my heat pumps down. One company worked on it about seven times over three weeks and it was still down. I called Roberts Air on a friends recommendation. Dalton and Mario arrived on time and diagnosed the problem in about 10 minutes. Most impressive, they had the parts they needed to get my air back on in the truck. The whole job took less than an hour and the price was fair. I was amazed and pleased. These guys are skilled, professional and honest. I wont use anyone else again.

  • Review 93 (2025-02-27 - Rating: 5)

    Great job as always. Thank you.

  • Review 94 (2024-06-07 - Rating: 5)

    Aaron came out to conduct my annual service check up and repaired an issue we didnā€™t even realize we had. He is super professional and does things right. We really appreciate you, Aaron!!!

  • Review 95 (2024-05-28 - Rating: 5)

    Great customer service from the initial phone call to the service call. Aaron is nice and knowledgeable, he fix the clogged lines and had me running in no-time......

  • Review 96 (2021-03-14 - Rating: 5)

    My AC went out and I needed a new one installed as soon as possible. I called around to several other AC companies. Their prices did not compare to Roberts Air. Roberts Air was extremely prompt and was at my house within 30 minutes of my initial call. They ordered the unit and were there the next morning promptly at 8:30am just as they promised. The install took no time at all. Dalton and Mario finished everything even earlier then promised. I am one satisfied customer and will use them going forward for any AC/Heating needs.

  • Review 97 (2023-11-29 - Rating: 5)

    They were fast and efficient. Mario, the tech, had the diagnosis within a very short period of time. Once I cleared the job(blower motor replacement), he had it completed in under an hour.

  • Review 98 (2023-01-24 - Rating: 5)

    I have used Roberts at two different homes for both regular maintenance and also repairs. These guys are awesome. Super professional. Great work quality and responsive. I will use them again!

  • Review 99 (2024-06-06 - Rating: 5)

    Came out to do summer tune-up. Aaron did a good job, very efficient and clearly explained any issues I had. See yall in the fall!

  • Review 100 (2021-04-11 - Rating: 5)

    I highly recommend Roberts Air and Dalton the technician who came out on a Saturday night at the last minute to fix my air conditioner unit after the company that had installed my unit refused to come out until the following Monday. Dalton was very knowledgeable and professional had the unit running in no time. Dalton was absolutely amazing!From now on I will only use Roberts Air for all my heating and cooling needs.

  • Review 101 (2022-07-29 - Rating: 5)

    We contacted this business after hours. The technician, Connor, showed up in less than half an hour. He was professional, and very knowledgeable. If needed, I will definitely use their services again, and would certainly refer them to friends & family.

  • Review 102 (2024-11-14 - Rating: 5)

    Christina was very informative and great customer service!! Answered all my questions!!

  • Review 103 (2020-09-10 - Rating: 5)

    My AC unit went out and I was in need of a new one over the Labor Day weekend. I got a couple of quotes and was originally going to go with a different local company. I tried to set up an installation time but it felt like my inquiries were a big inconvenience for them. Nothing irritates me more than service companies that feel like theyā€™re doing you a favor. I decided Iā€™d rather deal with no AC over the long weekend than give them my business. I called Robertā€™s AC on Tuesday morning to get a quote. Steve came out within 30 minutes, walked the job, provided a quote, and we set up an installation time. Steve, Mario, and Dalton showed up on time ready to go to work. I also needed a crane for the install and it showed up when expected. The guys did a good job on the installation and were very courteous as well. I appreciate it when people do what they say theyā€™re going to do. Iā€™ll certainly use Robertā€™s going forward.

  • Review 104 (2024-07-22 - Rating: 5)

    John and Aaron were amazing to repair the air conditioning at the rental we were in . Vacasa was horrible but your techs came through!

  • Review 105 (2025-02-21 - Rating: 5)

    So Super Mario juiced up my heater. All seems good!

  • Review 106 (2023-05-06 - Rating: 5)

    Mario did an excellent job. Explained very well and clear report.On time, detailed and clear.We have used Roberts air for both out galveston properties, very pleased with them

  • Review 107 (2021-12-06 - Rating: 5)

    John was here within 10 minutes of my call to Robertā€™s AC. Friendly, professional and had the job done in less than 45 minutes. Highly recommend!! Didnā€™t think Iā€™d need my AC fixed in December but so glad I called them!

  • Review 108 (2021-05-14 - Rating: 5)

    We came to Galveston for the weekend to take care of some business and when we arrived at our condo, the AC wasnt working. We contacted Roberts Air and they were able to replace our AC unit right away! Steve oversaw everything and his team (Dalton, Conner and Mario) was incredible! Extremely prompt, courteous and professional.

  • Review 109 (2022-05-20 - Rating: 5)

    Contracted with Robertā€™s to do routine maintenance on 4 AC units at our vacation home. Connor came out and did a great job. He provided a thorough and comprehensive diagnostic report, much higher quality than what I get from a competitor who does my AC maintenance at my home residence. There was no high pressure sales pitch like you get from a lot of other companies. Instead, Connor pointed out things that are going to need attention in the near future, allowing us to plan and budget for unit replacement vs being caught without an AC in the August heat. I will definitely be using Robertā€™s and Connor again.

  • Review 110 (2024-05-20 - Rating: 5)

    John does an amazing job taking care of our unit, whether it be repairs or just annual maintenance. Highly recommend!

  • Review 111 (2021-06-14 - Rating: 5)

    Dalton and Conner are great. Very professional and courteous. They diagnosed the problem very quickly and had it fixed in no time. The unit is up and running perfectly and the house is cool again. I will never use anyone else for my HVAC needs. Strongly recommend them.

  • Review 112 (2022-11-09 - Rating: 5)

    Ive been using Roberts Air for several years. I highly recommend them. They are quick and efficient. Super nice and friendly technicians whom you feel comfortable and confident carrying for your home.

  • Review 113 (2021-05-20 - Rating: 5)

    Steve was very professional and helpful throughout the whole process. First they came to try and service my unit and when we found out it was outdated and needed to be replaced Steve had multiple options to choose from. Him and his team did a great job on the install and were very professional and maintained a clean worksite even with the heavy rains outside. I would highly recommend Roberts air for all your A/c needs

  • Review 114 (2021-04-17 - Rating: 5)

    I was referred to Roberts Air by a friend in the business in Dallas. Damon came out very quickly to diagnose our AC problem after our initial call and they installed a new system the very next day! How many service people call to come out early? Everyone we dealt with was polite and efficient and today we were cool and comfortable thanks to Roberts Air!

  • Review 115 (2021-07-06 - Rating: 5)

    Called on July 5th holiday observance, left a message and the returned my call within minutes. John, the Technician, was quickly responsive with his call and arrival. A capacitor was replaced in no time and the a/c worked perfectly!! Fantastic job, super responsive, professional, and fair pricing. Would definitely recommend them!

  • Review 116 (2024-05-09 - Rating: 5)

    Arron installed a coil for my air unit this morning. He did a great quick and efficent job; also friendly and courteous.

  • Review 117 (2019-09-27 - Rating: 5)

    We switched to Roberts Air for seasonal service of our HVAC units about three years ago, and have been very satisfied. Last night when we got home from work (about 5:45) the main unit was not cooling. I called, expecting to leave an after-hours voicemail, but the phone was picked up right away by a very pleasant lady who got us on the schedule. Steve came out this morningā€”we were his second callā€”diagnosed the problem and had us back up and running in no time. I would recommend Roberts Air to anyone in Galveston looking for quality work, fast response time and excellent customer service.

  • Review 118 (2023-04-16 - Rating: 5)

    John was absolutely amazing! He came on a Saturday to take a look at our walk-in fridge, he got here quickly & got us squared away within an hour! So thankful theyā€™re open 24/7 & THEYRE LOCAL!! Amazing!!! Thanks John!!!

  • Review 119 (2021-03-05 - Rating: 5)

    Dalton and Mario came out today to check on my AC and were fantastic! they explained the problem in non-AC person talk and walked me through the fix. Very honest and great to work with! 10/10 recommend!

  • Review 120 (2023-05-22 - Rating: 5)

    We manage a number of vacation rentals on the island and Roberts Air is our company of choice to handle anything HVAC related. Weve conducted all manner of projects with them, from preventative maintenance and check ups, to full system installs on residential and commercial properties. In each circumstance they have provided effective, efficient, and high quality work, going above and beyond at times, and all for very reasonable costs. John in particular stands out as a stellar industry professional on their team that makes us regularly stop to appreciate that our HVAC needs are being well handled. We couldnt be more convinced that if you have any need of their services, then they should be the company you call.

  • Review 121 (2023-11-07 - Rating: 4)

    First call was around the being of June for 3 units, to this day only one unit was fixed. I have called multiple times attempting to get updates on the other 2 and been told multiple times that they where going back out or they would call me back. Used for the company we manage in the area. Updated 11/7/2023, they follow up, fixed the concerns and continue to be of good service to us

  • Review 122 (2024-01-11 - Rating: 5)

    Roberts Air has been providing quality HVAC services for my home and business for over 25 years. I personally think that they are the very best and most knowledgeable Air Conditioning Company on the Island. Robert Mihovil, Mihovil Photography

  • Review 123 (2022-11-01 - Rating: 5)

    We have used Roberts Air for many years, including maintenance and new compressor units. Stella and the entire gang are outstanding professionals. On one harried weekend, Bill (co-owner) came out himself to fix an overflow problem in the attic from excessive Galveston condensation himself, thanks.Recently, Mario Sanchez performed our autumn maintenance in a timely fashion with expertise and kindness (took off his shoes at the door). All of our experiences have been top notch, timely and reasonably priced.Thanks, Greg and Machele Chaljub-Galveston.October 31,2022.

  • Review 124 (2024-06-21 - Rating: 5)

    Aaron was great at checking all of our units and finding the problems. He was thorough and professional.

  • Review 125 (2024-05-19 - Rating: 5)

    Professional, experienced, polite and some of the hardest working people Iā€™ve met.Would highly recommend John Garey for any A/C issues !!

  • Review 126 (2021-06-23 - Rating: 5)

    Roberts air was great! They were out our house within 2 hours of me calling to fix our AC issues. They even gave us tips on how to keep the problem from occurring again. Thank yall so much for the quick response on this HOT summer day!

  • Review 127 (2024-05-24 - Rating: 5)

    Great service! Friendly and thorough. Aaron came over and was very professional- highly recommend

  • Review 128 (2023-05-03 - Rating: 5)

    Mario and Stella were both a delight to deal with and they got me all fixed up in a matter of hours after my initial call. Highly recommend.

  • Review 129 (2020-11-11 - Rating: 5)

    Dalton and Mario were great. Professional, thorough, and fixed a tough situation in a timely matter. It is great working with people who truly care about the customer and their company. Great experience!

  • Review 130 (2023-01-13 - Rating: 5)

    Mario was pleasant and efficient. He installed a float switch and wifi thermostat. Communication with Roberts was always prompt, and they accommodated our schedule.

  • Review 131 (2019-09-27 - Rating: 5)

    Roberts Air has saved us so many times in the past few years since moving to Galveston!! We have multiple units and they were not new when we moved in and seem to need new parts. We have short nosed dogs that can not handle the heat and will die without air conditioning. With a call to their office they make us a priority and always show up within minutes of our call. They are reputable, honest, reasonably priced and a stand up company! I have recommended them to several of my clients and friends an they have all been happy with their service as well. They try to fix something with a fair price instead of charging a ton of money and recommending some kind of new unit for thousands of dollars!!

  • Review 132 (2020-02-23 - Rating: 5)

    I live in Dallas but I have an AirbnB in Galveston. My guest checked in and called to say they could not get the heat above 63 degrees and it was 6:35pm and COLD. I called Roberts Air and spoke to Ms Stella who relayed my information to a technician. He called about 30 minutes later and went out to the location. He found and fixed my problem within 40 minutes if that long. I RECOMMEND! RECOMMEND!RECOMMEND! these guys if and when you have any heat or air problems. They are prompt courteous and most of all they did not charge me an arm and leg. Hopefully I wonā€™t need them again but if I do I will be sure to give them a ring

  • Review 133 (2021-06-22 - Rating: 5)

    Last week our AC quit blowing cold air - it was a true nightmare in this Texas heat. After a short phone call to Roberts Air our vents were blowing cold again in under 30 minutes. Thank you so much to Dalton & Connor for your timeliness and proficiency so we could resume comfortable sleeping. You are amazing and so appreciated!

  • Review 134 (2024-06-03 - Rating: 5)

    Air out in our condo. Got there first thing and got it working. Aaron was professional and had great communication.

  • Review 135 (2022-12-15 - Rating: 5)

    Very professional and quick. We had a complete new ac system put in our business and they did an outstanding job for us. Thanks for all you did to make it happen so quickly

  • Review 136 (2020-07-26 - Rating: 4)

    Came to a rental beach house and upstairs air wasnā€™t working. Management company got Roberts Air out very quickly...added Freon and made another fix to get the air up and running within an hour or so. Big shout out to Dalton for cooling us off!

  • Review 137 (2022-06-03 - Rating: 5)

    AmazIng service !!!! John GAREY came on a very short notice to repair our broken AC! Canā€™t say enough of good things about him and this company and will be recommending them to all my friends and clients!Very reliable . Very professional . Super fast!!!

  • Review 138 (2020-06-22 - Rating: 5)

    I called Roberts Air, LLC in Galveston at 8:56 a.m. on a Monday. By 10:45 a.m., my AC was repaired and blowing cold air again! Super AWESOME service is hard to find on the island and Roberts Air delivered 5 stars! Shout out to Steve Garey for being so professional!

  • Review 139 (2020-09-12 - Rating: 5)

    Needed someone quick to repair a AC at 7:30pm. They arrived in 15min. Dalton was extremely professional and figured what was going on immediately. Save them in your phone cuz these guys are the ones to call.

  • Review 140 (2022-07-12 - Rating: 5)

    The technician was here within 30 min of my call. That was luck Iā€™m sure because I know they r busy. Mario was professional and friendly. He had our unit up and cooling within half an hour. Thanks!!!!!

  • Review 141 (2024-12-05 - Rating: 5)

    John the technician was very helpful & knowledgeable!

  • Review 142 (2024-05-17 - Rating: 5)

    Best AC company experience ever! John arrived, found the issue and, got everything repaired in no time at all.

  • Review 143 (2020-07-31 - Rating: 5)

    Great company. John explained the problem, said what time he would be there to fix the problem and was there exactly on time. He and his crew (Dalton) completed the repair super quickly and professionally. highly recommend.

  • Review 144 (2020-12-18 - Rating: 5)

    I purchase a ptac ac/heat pump from Roberts Air. They were wonderful. They came to my condo, assessed my old unit, ordered a new one and promptly installed it. I rent my condo and I was on a time crunch because I had a booking within days. They did all of the work professionally. I wasnt sure if the condo HOA wanted to keep the old unit for a spare because the air conditioning function still worked. They said if the HOA decided they didnt want it, Roberts staff would make another trip out, at no charge, to pick up and dispose of the old unit. I could not ask for more professional service.

  • Review 145 (2024-05-15 - Rating: 5)

    Conor did a great job and he explained all the things that needed that was doneThank you Conor.......

  • Review 146 (2022-05-21 - Rating: 5)

    Always answers always ready to go. Ive called them at many different hours of the day/night and I always get an answer and they always send someone out quickly. They do the job right and I will continue to use them. I highly recommend them to anyone looking for ac services!

  • Review 147 (2021-06-04 - Rating: 5)

    Dalton was fantastic! He was punctual, friendly and got to work on fixing my AC unit immediately! A very courteous and professional company on Galveston island!

  • Review 148 (2023-05-06 - Rating: 5)

    John comes out every year to make sure my ac is running in tip top shape. Wonā€™t call anyone else. Highly recommend!

  • Review 149 (2024-05-29 - Rating: 5)

    Fast & friendly service. Tech was very helpful and Honest. Thank you so much, for the service you provide

  • Review 150 (2024-12-05 - Rating: 5)

    Great guys. Thanks for the good time !

  • Review 151 (2023-03-09 - Rating: 5)

    These guys took care of us and replaced our furnace in a very professional manner. We are very happy with their service and will continue to use them.

  • Review 152 (2024-06-23 - Rating: 5)

    Aaron was great! Very professional and speedy. Great service.

  • Review 153 (2024-06-18 - Rating: 5)

    They are the best! They come out no matter what time of day or night you call...I would not use any other company! Aaron is the best!!!

  • Review 154 (2020-11-12 - Rating: 5)

    Dalton did a great job servicing our heating unit and well have him back out in 6 months to tune our a/c unit up before the heat comes back. Highly recommended!

  • Review 155 (2021-05-12 - Rating: 5)

    Dalton was great! We were so happy when he came after hours to our rental that had no A/C. He was efficient and friendly.

  • Review 156 (2024-06-10 - Rating: 5)

    Excellent communication and prompt service on a Saturday night! Thankful for Robertā€™s Air!

  • Review 157 (2024-08-30 - Rating: 5)

    Great fast service. Only one to call in Galveston.

  • Review 158 (2024-06-19 - Rating: 5)

    5 stars to Aaron for our spring check up. Weā€™re ready for the summer heat!

  • Review 159 (2024-05-17 - Rating: 5)

    John came out and fixed my ice machine with no problem, youre the best thanks John.

  • Review 160 (2020-12-21 - Rating: 5)

    Dalton and Mario were professional, courteous and on-time. Great service and great to have high-quality right here on the Island. Thanks and blessings*

  • Review 161 (2021-06-26 - Rating: 5)

    Our AC broke with an electrical issue on a Friday night in the middle of summer. Itā€™s thanks to Dalton that we could sleep in a livable climate. 5 stars well deserved.

  • Review 162 (2022-07-13 - Rating: 5)

    I use Roberts Air on a daily basis with the company I work for. They do the absolute best work and always make the impossible happen. I wouldnt know what to do if they werent around. Absolute the best ac team around.

  • Review 163 (2020-08-01 - Rating: 5)

    Mario and Dalton fixed the issue with the air conditioner at my house very quickly. They diagnosed the problem and replaced the bad part immediately. I will call them for any air conditioning problems in the future.

  • Review 164 (2021-12-06 - Rating: 5)

    John showed up in time and did a great job. Definitely will use again. Beat service from any company in Galveston .

  • Review 165 (2023-04-19 - Rating: 5)

    Gave these guys a call and they had one of their technicians over in about two hours. Mario, the technician, was professional and got my A/C running in no time.

  • Review 166 (2023-03-18 - Rating: 5)

    John came out on a Saturday and got our ac fixed. Very knowledgeable. Will be calling them for any future problems we may have!

  • Review 167 (2021-06-28 - Rating: 5)

    My mother had her AC unit replaced on 06/24/21. Dalton and Connor did the install. She said they did a terrific job.

  • Review 168 (2022-07-04 - Rating: 5)

    Mario was great, he came out on the 4th of July when the a/c was blowing hot and in no time at all found the problem and repaired and back to cooling again

  • Review 169 (2022-06-17 - Rating: 5)

    Robertā€™s helped me out twice in two weeks. First for one unit and then for the other. Quick, friendly, professional techs. Great job.

  • Review 170 (2021-04-08 - Rating: 5)

    Called them up to repair an AC issue on my rental property. Dalton called and schedule a time within an hour they arrived and another 30 minutes the job was complete and cool air was blowing again šŸ™ŒšŸ¾

  • Review 171 (2021-12-04 - Rating: 5)

    We have worked with Robertā€™s Air for many years. They are timely and very professional. I am always happy with their work.

  • Review 172 (2023-12-20 - Rating: 5)

    Crew showed up on time and completed the job in short order.Particularly liked the filter change service.

  • Review 173 (2024-05-25 - Rating: 5)

    Aaron Hurr gave us 5 star service this weekend! Thank you for your help!!!

  • Review 174 (2023-03-18 - Rating: 5)

    John came out and installed a Wi-Fi thermostat for me. Took the time to connect it to my phone and show me how to use it. Highly recommend

  • Review 175 (2022-07-03 - Rating: 5)

    I had received help from Mario, he arrived fast and fixed my ac very quickly and displayed a very professional profile. Very helpful

  • Review 176 (2024-06-23 - Rating: 5)

    Service was prompt and Aaron was friendly, thorough, and had a good attitude

  • Review 177 (2024-06-10 - Rating: 5)

    Aaron was quick & efficient. Will ask for him in the future!

  • Review 178 (2024-05-28 - Rating: 5)

    Aaron did an awesome job, helpful and kind!

  • Review 179 (2024-05-17 - Rating: 5)

    John did a great job and responded to the call quickly. Thank you!

  • Review 180 (2022-02-13 - Rating: 5)

    Mario has done a spectacular job. Great details given before he starts work. I highly recommend him.

  • Review 181 (2021-06-08 - Rating: 5)

    Always quick to come out & resolve any problem we have had. Friendly techs. Reasonably priced. Dalton was great!

  • Review 182 (2022-02-11 - Rating: 4)

    Our upstairs heat went out. Prompt response, quick service.The tech, Mario, quickly figured out what was wrong and we were up and running within an hour!

  • Review 183 (2023-12-03 - Rating: 5)

    They work on all of our airbnbs and they always do a great job!

  • Review 184 (2022-02-12 - Rating: 5)

    Family came over to my house and my ac would not cool.I called Roberts Air, they immediately answered and sent a technician who came out fixed my AC.Mario was very polite and got my system cooling again.

  • Review 185 (2023-12-20 - Rating: 5)

    This is some of the best service I have ever had. Mario did a great job.

  • Review 186 (2021-12-07 - Rating: 5)

    John showed up within the hour and repaired my system very quickly. Will definitely call again for future repairs!

  • Review 187 (2020-10-10 - Rating: 5)

    Dalton and mario came out and fixed the problem very quickly. Turns out it was a ground wire in the attic causing the problem. Would definitely recommend.

  • Review 188 (2025-02-16 - Rating: 5)

    The best

  • Review 189 (2023-05-26 - Rating: 5)

    Great Company! From Customer Service to new Installs and Maintenence - Company has a great Team!

  • Review 190 (2024-11-13 - Rating: 5)

    Super professional and dependable!

  • Review 191 (2023-03-10 - Rating: 5)

    Was on vacation and was amazed how timely and professional they were. High-five to John and Mario yā€™all are welcome anytime to fish or have dinner

  • Review 192 (2021-06-27 - Rating: 5)

    Dalton is the best - could not have asked for faster service to take care of us on such short notice. Give this man a raise!

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