Kens Heating and Air Conditioning

Photo of Kens Heating and Air Conditioning

Located in Houston, Texas

Address: 2102 Commerce St, Marble Falls, TX 78654, United States

Phone: +1 830-693-5152

Rating: 4.9

Services

  • On-site services
  • Repair services

Categories

  • Heating contractor
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-27 - Rating: 5)

    I got a new airconditioner with heat pump install about 8 months ago and yesterday my new system had a small component fail (it happens, boo the manufacturer). I called Kens for service, and I know it was a little lucky, but they had a team at my door in literally 15 minutes.This was an intermittent failure and was (annoyingly) working when help arrived. The technicians didnt not dismiss an intermittent issue and troubleshooted deep into the machine where by touch they found a component much hotter than it should be. The failing part was ordered and delivered next day. The technicians came with the new part, installed and tested everything, and I am back up 100%. With a failed component, time from phone call to back in action was 22 hours. That is pretty bloody amazing. Kudos to a great service!I have recommended Kens to people before, and with service like this, you better believe I will continue to recommend them in the future.

  • Review 2 (2024-10-13 - Rating: 5)

    I really appreciate Patrick of Kenā€™s Heating and Air for coming out and first educating me on my options when it came to cooling and heating my garage. He was very informative and professional, handled any concerns that we had. Ended up with a mini split unit that gets the job done. Called them out again when my home AC stopped in the middle of the summer. He came out the very next day, and once again educated me on the problem and my options. Needless to say we wonā€™t be using any other company for our AC needs.

  • Review 3 (2024-11-25 - Rating: 5)

    Iā€™ve exclusively used Kenā€™s for the last 15 years. Itā€™s hard to find honest, reliable people to work on your house. And Kenā€™s have also dealt me straight and done excellent work. Cooper came out to my house today and fixed my broken AC in no time flat. He was super polite and professional. Kenā€™s is always quick, attentive and affordable. High recommend for me. Love this company.

  • Review 4 (2024-11-13 - Rating: 5)

    We are always satisfied with the prompt and courteous service from Kens Heating and Air Conditioning employees. Scheduling was simple and very well organized. The technician was on time, he explained what he was doing and completed the inspection of our system without any problems. We recommend Kens for your heating and cooling needs.

  • Review 5 (2024-12-11 - Rating: 5)

    It was such a pleasant experience to deal with ā€œKenā€™s Heating and Air Conditioningā€. Communication is everything that matters in situations where you have a need to fix something ASAP. They were on top of it and called every time that there was a new development in the process. Sometimes it takes time to fix things, specially when there are parts that need to be replaced, but having someone that is guiding you step by step makes it easy to go thru the process. Techs were well trained and knowledgeable and very respectful. Issue was identified in 15 min. Parts took time to arrive. Fix was done effortless. I would recommend this company 100%. Prices are fair. One more thing, in my humble opinion house and appliances warranties are useless, the process is over complicated and you would be better off saving the same amount of money and paying out of pocket than dealing with a house warranty process. It would expedite your process. In my experience house warranties make the process as painful as possible to not pay for the repairs. You would be better off dealing directly with the repair companies directly.

  • Review 6 (2025-02-14 - Rating: 5)

    After wrestling for almost 2 months with a home warranty company to repair my HVAC system, I finally threw in the towel and called Kens Heating and Air. What a breath of fresh air! A very knowledgeable tech was out the next day to diagnose the problem which was fixed the following day at a fair cost. They kept me informed every step of the way. That is what I call superior service.

  • Review 7 (2025-02-13 - Rating: 5)

    Friendy, professional and affordable are the first words that describes Kens Heating and Air Conditioning.Their crew walked me through every step of the process and kept updating me periodically.Their social responsibility to give back to the community by offering free A/C tune ups to veterans and first responders is amazing.Thank you,RobertU.S Navy Veteran

  • Review 8 (2025-02-14 - Rating: 5)

    Love, love, Kenā€™s! Every technician is friendly, on time and thorough! I wouldnā€™t use anyone else!

  • Review 9 (2025-01-02 - Rating: 5)

    Great communication! They got us on the schedule quickly and sent reminders for the appointment! Their crew was friendly, and very knowledgeable! They helped us with our split units and thatā€™s hard to find in this area ! HIGHLY RECOMMEND

  • Review 10 (2024-11-01 - Rating: 5)

    They were awesome! Came out one day and I called that evening with a few minor adjustments that needed to be done and they came right out the next morning. Everything adjusted in a matter of minutes. I would recommend this company for whatever your needs are!

  • Review 11 (2025-01-16 - Rating: 5)

    We have used Kenā€™s for many years and have always been pleased with their service and today was no exception. Great job by both young men. Thank you.

  • Review 12 (2024-12-21 - Rating: 5)

    The customer service I received from everyone at Kens was super great. The stuff was very helpful in making sure I received the correct unit. I would use them again and refer them to anyone.

  • Review 13 (2025-01-03 - Rating: 5)

    Our experience with Kenā€™s has been top notch and all our technicians are so friendly and knowledgeable. We have an older unit and theyā€™ve never once tried to ā€œupsellā€ us. Thank you Kenā€™s Heating and AC!

  • Review 14 (2024-12-30 - Rating: 5)

    Tristan was very courteous, thorough and knowledgeable. The appointment process was easy and scheduling was prompt. He arrived ahead of schedule but I was notified of his name and that he was on his way. All in all a very pleasant experience.

  • Review 15 (2025-02-14 - Rating: 5)

    Adam was a very professional, Christian young man. We received a quote the same day of him coming out to our place of business.We would recommend you all to anyone in need of heating and cooling services.

  • Review 16 (2024-12-19 - Rating: 5)

    Crew came in on time, installed a mini split system in 3.5 hours. Made sure they cleaned up behind themselves and left the property the same way they found it. Very professional, I would definitely recommend using them - they have serviced my existing system for over 7 years.

  • Review 17 (2025-01-28 - Rating: 5)

    On time very polite and competent. Entire system changeout and ductwork completed in about 4 hours including lunch break. Weā€™re very happy with Kenā€™s work.

  • Review 18 (2024-10-26 - Rating: 5)

    Kens H&AC does a spring and fall tune-up yearly. The peace of mine is priceless.Cooper was the latest tech for the fall tune-up and he tightened the ceiling vent that had become noisy.Good folks to let into your home.

  • Review 19 (2024-12-07 - Rating: 5)

    We had a fire in our ductwork. Cooper was able to diagnose and fix the problem very quickly. He was very courteous and professional. Repair cost was very reasonable for an emergency service.

  • Review 20 (2025-02-12 - Rating: 5)

    Quick service on my broken AC system. The technicians were friendly and polite. We have used Kens for years, and they are great. Highly recommend them.

  • Review 21 (2024-10-13 - Rating: 5)

    They are the best! They communicated well via phone calls, texts, and emails. The technicians were knowledgeable, on time, and so polite. I have AC again so super happy!

  • Review 22 (2024-09-27 - Rating: 5)

    Kenā€™s got the A/C business organized in the most professionally planned approach to system validation, diagnosis, correct fix, and repair complete to successfully functional unit operation status. 100% satisfaction rating!

  • Review 23 (2024-08-16 - Rating: 4)

    Technicians arrived ahead of schedule and completed the work quickly. The main office kept me apprised of their new arrival time. After they left I went into the attic and saw that the drain pipe they suctioned had not been reconnected to the air handler so I did it myself. Overall a good service call but the technicians need to make sure that everything is buttoned up before leaving. 4 out of 5 stars.

  • Review 24 (2024-10-16 - Rating: 5)

    Ryley had great communication prior to the appointment and during. He explained things well, and was patient with my questions. Friendly, responsive phone staff as well!

  • Review 25 (2024-11-18 - Rating: 5)

    Have been dealing with Kenā€™s for several years now, probably the most reputable company Iā€™ve ever dealt with. Great work and great price.

  • Review 26 (2025-01-08 - Rating: 5)

    I figured calling as late as I did, I would be waiting for help. They came out quickly, solved the problem and checked some other things that I will need in the future. They were here and gone in no time. Highly recommend.

  • Review 27 (2024-11-25 - Rating: 5)

    They are a great company with super people who are knowledgeable and friendly. I called them this morning with a problem and they were here at 9:00 and fixed it:-)they made extra trips to get a new thermostat so everything would work together. Outstanding company:-)

  • Review 28 (2024-09-17 - Rating: 5)

    Arrived on time, Cooper was super nice and very knowledgeable. Ive used Kenā€™s for years at all my different homes and theyā€™ve always been great.

  • Review 29 (2024-11-18 - Rating: 5)

    Very knowledgeable and helpful, Iā€™ll absolutely use Kenā€™s again, I forgot my service reps name but he was absolutely awesome.

  • Review 30 (2024-05-26 - Rating: 5)

    We called Kenā€™s late afternoon on a Saturday of Memorial Day weekend. They came first thing the next morning. The service man was very nice and knowledgeable. They were very communicative about arrival time and further work needed to be done and they were great about setting up a time for an estimate and scheduling to come back out. I highly recommend Kenā€™s Heating and Air! Best service weā€™ve gotten since we moved to the Hill country almost 10 years ago.

  • Review 31 (2024-10-29 - Rating: 5)

    Amazing company. I called and the technicians were here within two hours. The problem was diagnostic and we are now waiting for the part. I recognize them highly.

  • Review 32 (2024-09-19 - Rating: 5)

    Cannot say enough good things about these guys. Professional, efficient, and super high on customer service. Nobody like having to fork over money in a pinch but they help along the way by getting the air back on quickly.

  • Review 33 (2024-09-11 - Rating: 5)

    Derek and his partner got me all taken care of. They were polite and professional, taking time to explain what happened and how I can prevent future leaks. Love Kenā€™s! TY

  • Review 34 (2024-12-11 - Rating: 5)

    Tristan did a great job servicing our ac unit. Enjoyed meeting him very friendly young man.

  • Review 35 (2024-10-02 - Rating: 5)

    Very pleased with Kens AC. Techs came out and changed out a condenser pump quickly. Worked on freeing up a drain tube clog relentlessly until cleared. Very satisfied with customer service throughout the repair.

  • Review 36 (2024-12-27 - Rating: 5)

    Kenā€™s is, and always has been amazing. The technicians are simply THE BEST. This is a five star operation from scheduling to service. It doesnā€™t get any better than this.

  • Review 37 (2024-11-05 - Rating: 5)

    Cooper showed up on time fixed everything very quickly! Extremely polite and friendlyRiley and Tristan came out and fixed the problem quickly and ready to help

  • Review 38 (2024-08-21 - Rating: 5)

    Thank goodness for Kens Heating & Air!My A/C stopped blowing cold air. They came out and fixed it same day. Great pricing, good guys, nice office staff...Highly recommend.šŸ‘šŸ»šŸ‘ØšŸ»ā€šŸ”§ā„ā˜ƒļø

  • Review 39 (2024-10-29 - Rating: 5)

    Ryley and Tristan worked very diligently getting the new coil installed on the Mitsubishi on our back porch. It was a tedious procedure but they took care of it in a timely manner.We really appreciate Kens AC. Thank you for being our AC units on call.Walt and Iris Vaughan

  • Review 40 (2024-05-22 - Rating: 5)

    I cant say enough good things about this company. The first time we used them was when our 20 something year old a/c system decided to cease to function on one of the hottest nights of the summer, and of course, on a weekend. They had our new unit installed so fast, we hardly suffered.This time my compressor stopped working. They had a technician out within 2 days. He diagnosed the problem very quickly and had another technician bring the replacement part to fix the problem. They had the part in stock which I also appreciate.The office people are great too. They answer the phone promptly, and are knowledgeable and courteous. They communicate very well during the appointment process.Overall an outstanding experience.

  • Review 41 (2025-02-08 - Rating: 5)

    I gave him cash 200.00 for Airconditioner repairs. He was very pleasant and thorough. Thank you.

  • Review 42 (2024-07-15 - Rating: 5)

    Kens Heating and AC did a fantastic job on short notice for us. Quickly diagnosing the issue with our AC and expediting delivery of a part from a different area of TX in order for us to host a gathering last weekend. Great service, great people and highly recommended!

  • Review 43 (2024-08-23 - Rating: 5)

    We just had Kenā€™s heating and air come out to check our two HVAC units and one mini split. Derek Was extremely knowledgeable and was able to check everything proficiently. He explained how to do self maintenance To minimize any potential issues. He also explained the operational choices with the Gree mini split. Sometimes YouTube is not enough. They Got us scheduled quickly, and I was notified prior to his arrival. I have and will continue to recommend Kenā€™s Heating and Air to my real estate clients and friends.

  • Review 44 (2024-11-23 - Rating: 5)

    The three young men that came to my house, were very courteous and helpful. It would help if you could provide them with shoe covers.

  • Review 45 (2024-10-18 - Rating: 5)

    The technician was very friendly and very knowledgeable in his work. We will continue to rely on Kens Heating & Air in regards to our heating and cooling service. Fantastic company and employees.Thank you.

  • Review 46 (2024-06-07 - Rating: 5)

    5 star service for Kenā€™s heating and cooling. They went above and beyond to help us get our air running again. Miss Valerie was excellent and knowledgeable. She was very kind and super understanding. The guys were so polite and professional and did not mess around. They got the job done! Excellent customer service!

  • Review 47 (2024-09-25 - Rating: 5)

    This company has a strive for professionalism and were very assiduous with their task. I have also come to find out this company surpasses expectations.( my go to heating and ac company)Thank you Kens in Marble Falls

  • Review 48 (2024-07-17 - Rating: 5)

    After experiencing multiple challenges with our 2 year old York HVAC being down and having to be serviced at least 4 to 5 times, the staff at Kens made sure we were taken care of. Their owner has excellent customer service and gives it her best to solve the problems and get a technician out as soon as possible.

  • Review 49 (2024-10-15 - Rating: 5)

    Super pleased with Kens! They were very responsive and were able to respond to our service call w/in 24 hours. Moreover, the diagnosis fixed our issue and helped eliminate additional cost.

  • Review 50 (2024-12-04 - Rating: 5)

    Iā€™ve been using Kenā€™s for years and Iā€™ve always been very happy with the service. Everyone is veryHelpful and courteous.

  • Review 51 (2024-06-28 - Rating: 5)

    I was very impressed with the service I received from Kenā€™s ! My AC was not cooling as it should so I called yesterday afternoon to get it serviced! They got a very nice service technician out at 8:00 this morning, added freon and now itā€™s working great! I highly recommend them!

  • Review 52 (2024-07-23 - Rating: 4)

    Unit went down on Saturday of Memorial Day weekend and could not get anybody until the following Tuesday. We used to have 24/7 with Kenā€™s, and we understand that they could not get people on board to support that. Service is always great, but because we could not get help, we knocked a star off for now. Hopefully Kenā€™s can staff up to help on nights and weekends soon. Please šŸ¤—

  • Review 53 (2024-07-27 - Rating: 5)

    I was very please with my experience with Kens Heating and AC. I called for assistance with one of my units and Nick was at my home within a couple of hours on a Saturday. Very responsive. Nick was excellent in diagnosing/resolving the problem very quickly.

  • Review 54 (2024-06-18 - Rating: 5)

    Technician Riley was great to work with and he will hopefully help us in the future. Great company and great technicians. Technician Cooper came out today to put in the new part and finish up the service and he also did a great job. Well done!

  • Review 55 (2024-07-10 - Rating: 5)

    Patrick was excellent in his service delivery. He was very knowledgeable and precise on what the problem could be. The AC issue was resolved immediately after diagnosis. Thank you very much.

  • Review 56 (2024-07-25 - Rating: 5)

    Kenā€™s Heating and Air Conditioning is a great company! They were on time, very knowledgeable, and completed the job in a timely manner. I will definitely be using them in the future!

  • Review 57 (2024-08-29 - Rating: 5)

    I appreciate Kenā€™s Heating & Air coming out promptly and repairing AC. Cooper and Derek remind me of southern gentlemen -experts at their craft, respectful and courteous! Thanks, Pat Young, owner and operator! šŸ’•šŸ™šŸ¾šŸ’•

  • Review 58 (2024-06-27 - Rating: 5)

    We bought a unit from Kenā€™s that was now two yrs old that gave us problems in last 6 months going out. Kenā€™s fixed it each time and ultimately got it replaced, getting a new one from the factory. When it went out last week, they assessed it, got a new one in from Austin and got it installed within 2 days. The owners and service tech Ron got it done when it counted. Excellent service!

  • Review 59 (2024-07-18 - Rating: 5)

    Quick but not rushed on time or before the scheduled appointment, they text you to let you know theyre in route, great feedback and my area is not 100% hospitable because of its naturistic qualities but no complaints from them. These folks have responded to immediate service needs same day next day etc.

  • Review 60 (2024-10-08 - Rating: 5)

    Repairman solved our AC issue and suggested what we could do to prevent it from recurring. He was courteous and worked diligently to resolve our issue.

  • Review 61 (2024-12-10 - Rating: 5)

    Tristan was on time, professional, and thorough in his explanations. I will recommend Kenā€™s to others!

  • Review 62 (2024-09-02 - Rating: 5)

    These guys are AWESOME! Exceptionally professional, courteous, and right on time! Kenā€™s is the only service that we will use! Customer for life!

  • Review 63 (2024-12-09 - Rating: 5)

    Kens heating and air worked tirelesly to fix a multitide of problems with our Lenox unit. They were able to determine the issues and finally got our unit up and running

  • Review 64 (2025-02-28 - Rating: 4)

    Guys did great. Friendly and kept me informed

  • Review 65 (2025-02-23 - Rating: 5)

    Great pricing and service. Easy to deal with for sure!

  • Review 66 (2024-02-20 - Rating: 5)

    I was so impressed with this company. Not only did they get there within 2 days while we were have a bitter winter storm but they fixed the problem the first time. The tech was extremely professional but explained in detail what the issue was! I would recommend them over any other company! First class operation!!

  • Review 67 (2024-11-01 - Rating: 5)

    Best service, most friendly, and always professional!!! Thank you for your fast service today!! It would be nice if all companies gave this kind of service! I wonā€™t use anyone else.

  • Review 68 (2025-02-08 - Rating: 5)

    We were pleased with the professional and friendly service provided by Kenā€™s team.

  • Review 69 (2024-05-22 - Rating: 5)

    Kens is by far the best HVAC business we have ever used. They are very caring and personable. They went out of their way to expedite our repairs and we are truly grateful. We highly recommend using Kens for all your HVAC needs.

  • Review 70 (2025-01-14 - Rating: 5)

    Cooper and Tristan were terrific. Polite, efficient. Good guys.

  • Review 71 (2024-05-08 - Rating: 5)

    Quick and efficient!! Came out same day and got thngs cooling. Patrick was such a pleasure to deal with and I have every confidence that I will be pleased with my new unit once installed.

  • Review 72 (2024-09-27 - Rating: 5)

    This is the best AC company we have ever worked with. They are wonderful people and truly care about their customer.

  • Review 73 (2024-02-07 - Rating: 5)

    Steven arrived on time. Installed our new Google Nest Thermostat. Helped set it up on my iPhone. All is working great. Steven very professional and friendly exactly like he was his last time out for another service call when our old thermostat stopped working correctly. We certainly recommend Kenā€™s and for sure Steven if heā€™s available.

  • Review 74 (2024-11-16 - Rating: 5)

    I am so grateful for the great service I have come to count on with Kens Heating and Air Conditioning. The Installation Team did their job of installing the new unit and cleaned up afterwards as well. Thank you for your thoughtful caring service.

  • Review 75 (2024-08-30 - Rating: 5)

    Great service! Friendly techs! Diagnosed problem quickly. Took a day to get the part. Installed it quickly and back up and running.

  • Review 76 (2023-11-07 - Rating: 5)

    Kens is an incredible HVAC company owned and operated by amazing people!! We have an older unit that needs extra love and they are the only people we trust. They are professional, knowledgeable, fair and honest. They stand behind their work and will go the extra mile to ensure customer satisfaction. No matter what issue weve had theyve been able to resolve it quickly. They are communicative and easy to reach. Its such a relief knowing that if something goes wrong with our system we dont have to wait days to get ahold of someone. They have always provided top notch service with kindness and professionalism. We will continue to use and recommend them to anyone looking for a dependable and trustworthy HVAC company!!

  • Review 77 (2024-04-17 - Rating: 5)

    Ryley was fast, efficient and very helpful with everything. Best of all the air conditioning unit is working great. Thank you for taking care of our unit so quickly.

  • Review 78 (2024-07-15 - Rating: 5)

    The technician Nick was friendly and answered every question I had. When I called to make the appointment in the morning they were here by noon. The lady on the phone was very nice. GREAT SERVICE! Thanks

  • Review 79 (2024-11-05 - Rating: 5)

    Always fixes our fridges and freezers really quickly, super knowledgeable. Great guy!

  • Review 80 (2024-12-24 - Rating: 5)

    Nice young men. Very personable and knowledgable about our ac/heat system.

  • Review 81 (2024-07-22 - Rating: 5)

    Steve and Nick did a fantastic job installing our new systems. They kept running into problems but handled them like pros. Kens heating and air was great to work with.

  • Review 82 (2024-07-18 - Rating: 5)

    Excellent company. Tech was excellent and courteous. The company made a special effort to schedule me in on the same day I called. Would highly recommend them!!!

  • Review 83 (2024-05-08 - Rating: 5)

    Technician arrived within an hour of my call and explained everything clearly. Weā€™ve used Kenā€™s for years and have been impressed with their knowledge and professionalism!

  • Review 84 (2024-05-21 - Rating: 5)

    This is our second A/C unit from Kenā€™s Heating and Air. The entire team at Kenā€™s was a pleasure to work with. Everyone was professional, courteous, knowledgeable and communicated every step of the way from order to installation. We highly recommend Kenā€™s Heating and Air to everyone.

  • Review 85 (2024-10-11 - Rating: 5)

    Ryley was very professional. We will see if his recommendation does the job.

  • Review 86 (2025-01-11 - Rating: 5)

    Once again kens heating and air went above just fixing our unit .the tech was a very nice young man .was very respectful to us

  • Review 87 (2024-06-24 - Rating: 5)

    First visit by Patrick Young was exceptional. On time, very professional and personable. Have requested a bid on a split unit.

  • Review 88 (2024-02-07 - Rating: 5)

    Kens was outstanding in repairing our Daikin mini-split heat pump (dont buy one of these--their failures are frequent and costly even while the parts warranty is still in force). They handled the frustrating negotiations with Daikin for getting them to replace the failed compressor and board(s) by replacing the entire outside condenser unit, and Kens charged fair rates for their labor and materials.

  • Review 89 (2024-03-11 - Rating: 5)

    Trustworthy, dependable, reliable, on time, communicative, competitive pricing. All the good things about Patrick and the Kens Heating and Air group. Will continue to refer and use them as I have over the years

  • Review 90 (2024-05-29 - Rating: 5)

    I have had to have service on our a/c twice in the last year. Everyone at Kenā€™s has been very nice to work with. Highly recommended.

  • Review 91 (2024-02-01 - Rating: 5)

    These guys and gals are outstanding. They were very puctional, listen to all my concerns taking time to address all of my needs and were very knowledgeable on handling my HVAC issues. I would highly recommend Kens Heating and Air Conditioning.

  • Review 92 (2025-02-04 - Rating: 5)

    Quick and thorough. And the techs were super polite!!!

  • Review 93 (2024-12-09 - Rating: 5)

    Ryley and Tristan are great - very efficient, knowledgeable and courteous

  • Review 94 (2024-08-15 - Rating: 5)

    The two techs did an excellent job diagnosing and servicing my HVAC system, and I highly recommend them.

  • Review 95 (2025-01-22 - Rating: 5)

    Polite, professional, and honest.Good overall service experience.

  • Review 96 (2024-05-08 - Rating: 5)

    Technicians were prompt, professional and efficient in completing bi-annual service call as well as replacing exhaust vents destroyed by latest hail storm. Valerie in the office was stellar, keeping us in the loop on all aspects on the logistics side. Thank you all.

  • Review 97 (2025-01-06 - Rating: 5)

    Kenā€™s Heating and Air are our only go to trusted company to always keeping our home temperature perfect. They are always fast, reliable, and extremely professional.

  • Review 98 (2024-07-02 - Rating: 5)

    I want to thank the entire staff at Kens Heating & AC for not only a great job done but also the amazing service I received from start to finish. Yall are a God send and worth every dollar spent to get my AC working again in this extreme heat.

  • Review 99 (2024-12-06 - Rating: 5)

    Very professional and very polite , was completely happy with the service. He gladly answered all my questions and concerns . Very recommend this company for your A/C service and more

  • Review 100 (2024-10-18 - Rating: 5)

    We received excellent and fast service! The team was incredibly friendly and helpful.

  • Review 101 (2024-05-19 - Rating: 5)

    Technician was great and fixed the problem fast only advice that I would give is the individuals that install the AC, make sure they install and do everything right. they capped a pipe they shouldnā€™t have. so when it overflowed, it would trip and turn off our AC and that was what was causing it to be hot on that side of the house

  • Review 102 (2024-06-24 - Rating: 5)

    Thank you Kenā€™s for repairing my AC ductwork so quickly! Just in time for my guests to arrive, and no one knows the AC was out. Really appreciate you jumping on this and getting it done! Thank you!

  • Review 103 (2024-08-21 - Rating: 5)

    Had the outside unit freeze up. Cooper had it diagnosed, ordered parts needed. Today Cooper and Rylie installed new parts. Unit is cooling and feels great. Thank You Cooper and Rylie.

  • Review 104 (2024-04-17 - Rating: 5)

    Excellent Service from the start. Getting me bids, being on time for installation, Told me 4 hrs and done! I am very satisfied and will recommend to all my friends

  • Review 105 (2024-03-13 - Rating: 5)

    Patrick always does great work. We trust him and will always go to him for our AC needs. Would 100% recommend to family and friends.

  • Review 106 (2024-07-05 - Rating: 5)

    We have depended on Kenā€™s for years. The 2 young men were polite, friendly, & did a great job for us after a long, hard day.

  • Review 107 (2024-05-24 - Rating: 5)

    I have used Kens HVAC for several years and they provided us amazing service and response time. I highly recommend them for any HVAC services.

  • Review 108 (2024-11-19 - Rating: 5)

    Outstanding service. Systems were completely checked and serviced. Technician and staff were very professional and caring. Wholeheartedly recommend Kenā€™s

  • Review 109 (2024-02-08 - Rating: 5)

    Kens Heating and Air Provided great, professional service. Excellent communication, and a very courteous staff. I highly recommend them for all your heating and cooling needs!

  • Review 110 (2025-01-06 - Rating: 5)

    The technician was great!! Friendly and knowledgeble.

  • Review 111 (2022-07-13 - Rating: 5)

    Kens has taken great care of us for years! Our AC went out yesterday at 4:40 while the temperature was 104. They had us back and cool before 2 PM today! We will have them replace our unit in the fall since its 19 years old but at least we are not suffering now. Highly recommend Kens

  • Review 112 (2024-08-12 - Rating: 5)

    Kenā€™s is the best HVAC service company I have worked with! Keep up the great work!!

  • Review 113 (2024-03-06 - Rating: 5)

    I called Kenā€™s heating and Air with an emergency cuz my Ac unit went out and I had a new born babyā€¦ they was very understanding about my situation and made a way to come out after hours to fix itā€¦ I would definitely recommend these guys

  • Review 114 (2024-03-11 - Rating: 5)

    Kenā€™s Heating and Air conditioning has great customer service. Patrick, the technician was quick to find the issue & quick to fix it. Excellent professionals! Thank you!!

  • Review 115 (2024-12-02 - Rating: 5)

    Thank you Tristan and Cooper for a pleasant a/c heating service. Such kind and very professional!

  • Review 116 (2024-05-13 - Rating: 5)

    The young man came out and was able to fix my issue very quickly! He was very nice and kind! Thank you so much!!

  • Review 117 (2024-11-15 - Rating: 5)

    As usual , same great service that I have always received!

  • Review 118 (2024-06-11 - Rating: 5)

    Ryley was cheerful, pleasant, and efficient in checking our AC unite for maintenance. Would that there were more like him!

  • Review 119 (2025-03-05 - Rating: 5)

    Service means taking care of your customers and thatā€™s what this company does. AC quit on Saturday afternoon and I was cool again in less than 24 hours, now thatā€™s service!!!

  • Review 120 (2024-05-14 - Rating: 5)

    The best ever, always fast and never lets you down. As a property management company we have to call often so a trusted company is key. Always call them first.

  • Review 121 (2025-02-27 - Rating: 5)

    Great service. Timely service. Great technicians.

  • Review 122 (2025-01-03 - Rating: 5)

    Thorough and on time. I am happy and will use again.

  • Review 123 (2024-02-22 - Rating: 5)

    Steve was very knowledgeable in diagnosing the issue with our AC, and did two separate tests to confirm that the issue is a failed-closed expansion valve. Also while hear he looked at potential to install a mini-split system in the downstairs area of our house.

  • Review 124 (2024-12-31 - Rating: 5)

    Great attitude and fast evaluation. Way to go!

  • Review 125 (2024-06-19 - Rating: 5)

    The repairman was very personable and knowledgeable. I find Kens heating and air to be a very good company.

  • Review 126 (2025-02-03 - Rating: 5)

    Excellent service. Very professional

  • Review 127 (2024-08-31 - Rating: 5)

    Once again kenā€™s has come through and kept me cool. From the owner to the installers everyone is fantastic!

  • Review 128 (2024-05-24 - Rating: 5)

    Bear King Brewery Loves Kens Heating and Air. They are fast professional and fair. They are our only call in the Hill Country.

  • Review 129 (2024-06-05 - Rating: 5)

    Kenā€™s is efficient, reliable, and professional. They take great care of multiple properties for me.

  • Review 130 (2024-12-03 - Rating: 5)

    The Tech Tristan was thoughtful; punctual; and explained things very well.

  • Review 131 (2024-06-21 - Rating: 5)

    Wonderful service! Attentive, professional, expeditious. HIGHLY recommend Kens A/C!

  • Review 132 (2024-07-04 - Rating: 5)

    Cant say it enough I love Kens they are fast, fair, and honest. A breath of fresh cold air!

  • Review 133 (2025-02-21 - Rating: 5)

    Very quick and responsive with service.

  • Review 134 (2024-06-26 - Rating: 5)

    Ryley Flanagan was quick and polite. He had our ac running in no time.

  • Review 135 (2024-09-20 - Rating: 5)

    They arrrived early and completed the work efficiently and cleaned up.

  • Review 136 (2024-07-01 - Rating: 5)

    Good communication.On time. Polite. Showed concern for the issue & making the repair. Satisfactory repair.Reasonable rates.

  • Review 137 (2024-07-01 - Rating: 5)

    Extremely friendly, caring and knowledgeable šŸ¤— Kenā€™s is the BESTā¤ļøNicest employees in Marble Falls ā£ļø

  • Review 138 (2024-02-21 - Rating: 5)

    Steven was great. Answered all questions with detail and provided confidence in his service.

  • Review 139 (2020-08-13 - Rating: 5)

    Kens did a complete AC install, inside and out. The technicians were highly professional, courteous, well trained and they left NO mess! I would highly recommend (TWO THUMBS WAY UP) Kens for HVAC work in the Burnet, Marble Falls and surrounding areas! I will definitely first evry time!

  • Review 140 (2024-06-11 - Rating: 5)

    Service was excellent, technicians were knowledgeable and efficient. Both workers were friendly.

  • Review 141 (2024-05-08 - Rating: 5)

    Ryley was fast, kind, respectful and mostly importantly my ac is blowing cold again. šŸ˜Š

  • Review 142 (2016-03-20 - Rating: 5)

    I am an A/C contractor in Marble Falls as well (All About Air). I send any work that Im too busy for to Kens. Ive personally seen there work so I know the quality they provide. They are knowledgable, fast, and provide top of the line quality. This is the only company around that I trust enough to send one of my customers to when Im too busy.

  • Review 143 (2024-09-23 - Rating: 5)

    Kens is great. Punctual and professional.

  • Review 144 (2025-01-25 - Rating: 5)

    Very easy company to work with.

  • Review 145 (2024-08-08 - Rating: 5)

    Really fast response and professional on location. Prices were competitive.

  • Review 146 (2024-09-09 - Rating: 5)

    Courteous and capable repairman. Will call again!

  • Review 147 (2025-02-26 - Rating: 5)

    Steven did a great job. Found some areas that could be improved, and is doing more for further improvement. Thanks, JW

  • Review 148 (2024-01-29 - Rating: 5)

    Professional technicians who have found the problem with our heating unit. Quick and friendly service.

  • Review 149 (2021-11-25 - Rating: 5)

    We use Kens for regular maintenance and recently had them install a mini split. Always on time and they do great work.

  • Review 150 (2024-05-15 - Rating: 5)

    Ryley was awesome and professional. Great turn around in response time.

  • Review 151 (2016-08-19 - Rating: 5)

    5 Stars to Kens Heating and Air in Marble Falls TX.I purchased a premium York air conditioner 3 years ago from a different AC company. It was working with the exception the thermostat displayed Error Faults 3 to 5 times daily. Even with all the error faults it still kept on cooling my house. But 2 or 3 times a year it would stop working completely and Id have to call the original installer (Not Kens) to perform warranty work. He would scratch his head because he couldnt find anything wrong and than reset the system which would work for a few months and considered it fixed. He quit taking my calls. I had a few other AC technicians out to trouble shoot my AC unit without success.Finally I called Craig Schooler at Century A/C Supply and explained my situation. He referred me to his top company, Kens Heating and Air in Marble Falls. I live in Austin TX... Ken Goad, his technician, and Craig (the York Rep with Century) all came out and spent over 5 hours trouble shooting the entire system. They finally discovered the original company I purchased it from had messed up and wired the system incorrectly. After 5 hours, my system was fixed!With their many years of experience, Kens Heating and Air was the only company that took the time to diagnose my AC correctly and fix it. If you ever have an AC problem or need a new AC installed, I highly recommend Ken Goad and the staff at Kens Heating and Air as the only AC company you should call. Any company can sell you an AC, but very few can actually fix it if something goes wrong.A big thank you to Ken at Kens Heating and Air and also to Craig Schooler, the York Rep with Century AC Supply. Job well done!Mark B

  • Review 152 (2023-09-22 - Rating: 5)

    Had another company take care of my restraunt equipment, but they are short staffed and didnt show up anymore, so I called kens, and they were prompt, professional, and priced about the same as others that do sub-par work.

  • Review 153 (2024-05-25 - Rating: 5)

    Ryley and Ken were.knowledgeable and professional. Did a great job

  • Review 154 (2024-09-22 - Rating: 5)

    Always honest. My go to in marble falls.

  • Review 155 (2024-09-20 - Rating: 5)

    Great service!! Highly recommended

  • Review 156 (2024-01-12 - Rating: 5)

    Great customer service with friendly staff. Techs were very professional and timely.

  • Review 157 (2024-02-29 - Rating: 5)

    Service was great! On time and on budget.All is fixed and up and running.Regards, jim

  • Review 158 (2022-06-07 - Rating: 5)

    The staff is very professional. Showed up on time they said they would. They did a great job fixing my AC didnt take them long either.

  • Review 159 (2024-12-02 - Rating: 5)

    Technician was on time, professional and efficient

  • Review 160 (2024-07-25 - Rating: 5)

    Great company to use. Always fast and and efficient.

  • Review 161 (2024-05-14 - Rating: 5)

    Very prompt and courteous. Everyone is so courteous and kind. A/C is working great now.

  • Review 162 (2024-08-20 - Rating: 5)

    Showed up on time and was professional and courteous.

  • Review 163 (2023-07-19 - Rating: 4)

    Answers calls but was a week out and expensive just to do the service call. I did not have anything done by them. Just clarifying.

  • Review 164 (2024-08-28 - Rating: 5)

    Great company to do business with for 20 plus years.

  • Review 165 (2024-07-29 - Rating: 5)

    Great service! Thanks for the prompt response and repair.

  • Review 166 (2024-10-15 - Rating: 5)

    Very professional and a quick fix

  • Review 167 (2024-03-27 - Rating: 5)

    Shane and Donn showed perfectly. Diagnosed the situation excellently. Hi praise!

  • Review 168 (2024-06-07 - Rating: 5)

    Rep was great, friendly, helpful and answered our questions.

  • Review 169 (2024-10-31 - Rating: 5)

    Very professional tech in Ryan.

  • Review 170 (2024-06-26 - Rating: 5)

    Great service! Patrick was very helpful. šŸ‘šŸ»

  • Review 171 (2024-04-26 - Rating: 5)

    Kenā€™s Ac company was outstanding. Communication was superb.

  • Review 172 (2024-05-02 - Rating: 5)

    You guys were extremely friendly. They knew what they were doing and went above and beyond.

  • Review 173 (2024-05-09 - Rating: 5)

    Ryley had our ac back up and running in less than 15 minutes

  • Review 174 (2024-06-24 - Rating: 5)

    We had water leaking from AC inside and they found a way to squeeze us in ASAP!

  • Review 175 (2024-04-18 - Rating: 5)

    Very friendly did a great job answered my questions.

  • Review 176 (2024-07-11 - Rating: 5)

    Got here faster then anticipated with awesome service!!!

  • Review 177 (2024-10-31 - Rating: 5)

    Arrived on time. Very professional and polite

  • Review 178 (2024-02-27 - Rating: 5)

    The technician arrived quickly and on time to fix our issue.

  • Review 179 (2024-10-02 - Rating: 5)

    They were quick to respond and did a great job.

  • Review 180 (2024-06-22 - Rating: 5)

    Great service and communication. Cooper was great!

  • Review 181 (2024-03-06 - Rating: 5)

    The installers were great and the new system runs smoothly

  • Review 182 (2024-08-17 - Rating: 5)

    Professional company with excellent service!

  • Review 183 (2022-09-06 - Rating: 5)

    Trust is a thing when choosing. I rolled the dice on this guy. Good roll. Trust him. Loyal now.

  • Review 184 (2024-08-08 - Rating: 5)

    Kenā€™s is trustworthy and services are exceptionally good and reliable!!!

  • Review 185 (2022-06-26 - Rating: 5)

    Always on top of helping you out. Quick service thats always the best. Even after hours on the weekends.

  • Review 186 (2024-04-12 - Rating: 5)

    On time! Completed scheduled maintenance! Happy customer!

  • Review 187 (2024-09-10 - Rating: 5)

    Very professional, on time, and friendly

  • Review 188 (2024-10-22 - Rating: 5)

    Would not use anyone else.

  • Review 189 (2024-08-06 - Rating: 5)

    Prompt and professional - Great service

  • Review 190 (2024-01-18 - Rating: 5)

    Excellent service. Very thorough and friendly.

  • Review 191 (2024-08-19 - Rating: 5)

    On time, did the work efficiently

  • Review 192 (2025-02-05 - Rating: 5)

    Great service. Thanks!!

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