Garland Heating & Air Conditioning

Located in Houston, Texas

Address: 2113 S Garland Ave, Garland, TX 75041, United States

Phone: +1 972-278-3500

Rating: 4.7

Services

Identifies as women-owned
Online estimates
On-site services
Language assistance
Wheelchair-accessible entrance
Repair services
Appointment required

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-17 - Rating: 5)
Ted came to my home to assess my needs and sent Manny and the crew to install my units. Extremely helpful, so polite and went above and beyond my expectations. Made everything so easy and explained all and answered my questions. So pleased I went with this company and absolutely recommend them. I have used different companies and this company is definitely the best.

Review 2 (2025-02-20 - Rating: 5)
Tito was great! He came in and performed a maintenance and a minor repair no problem. They didnt charge me extra even though there was a polar vortex cold snap going on. Very knowledgeable, professional, and helpful.Ted the owner even came by.

Review 3 (2025-02-20 - Rating: 5)
Tito came out and did my maintenance on my heating system and did a great job. Very professional. I have used Garland Heating and Air for many years and they have always done a great job.

Review 4 (2025-02-28 - Rating: 5)
Thank you so much. The response was quick, and the service was completed in a timely manner. Tito was super nice in getting everything back to working. Thanks again, and I will definitely use their services again if needed.

Review 5 (2025-01-17 - Rating: 5)
Picture it, the middle of the night in winter, the heat goes out and the Arctic blast is in route. Needless to say I was a mess.I saw a lot of good reviews with this company and took a chance. And Im glad I did! One of the best experiences that I have had in all the years! Customer service is top-notch. I was able to make an appointment online and they contacted me the next day to get further clarification. Immediately I was feeling a little better given the situation.On the day of service (less than 24 hours), they sent a text letting me know that technician Jon was in route. My doorbell rang and there stood Jon. Let me tell you, his professionalism and likability put me at ease.Jon looked over everything ran his diagnostic and with lightning precision determined the issue. He explained the process, the cost and all the options. Swiftly, he fixed the problem and I now have heat right before the Arctic blast is about to hit! There needs to be more people like this company and Jon. Jon is a great asset to them, he makes them look good.This company and Jon impressed me so much that I am sticking with them for servicing my HVAC system and for my future purchase of a new system. . . because its almost time.If you need help with your HVAC system, dont hesitate to contact them. You will not regret it!

Review 6 (2024-12-04 - Rating: 5)
Wonderful company! Ted was there when the crew started and came back at the end. Great workers and fantastic customer service! They replaced our entire HVAC system in just over 4 hours. I would recommend Garland Heating and Air to anyone!

Review 7 (2025-02-06 - Rating: 5)
Tito was out to do maintenance and was very professional, polite and tolerated my pups. Found a couple of issues and took care of them right away. Garland Heating and Air is great and the employees, such as Tito are even better!

Review 8 (2024-06-16 - Rating: 5)
Highly recommend! The crew came by and had my system replaced with a 2hr turnaround and the work was professional. Ted drove to my house to meet me and shake my hand, check on his crew to see they were good and verify the install. The work and parts are guaranteed. I was extremely comforted from the very initial service appointment all the way to the end. This is a company that knows how to do business the right way. You will not be disappointed and youll get your moneys worth.

Review 9 (2024-10-26 - Rating: 5)
Manny, the lead installer arrived early and assessed the situation. Asked for the location of the access to the attic where existing equipment was located. When the rest of the team arrived, work began on two fronts and progressed effectively and efficiently. Manny communicated with updates several times and again to notify me of completion. I was impressed.

Review 10 (2025-02-25 - Rating: 5)
Tito Villanueva did an excellent job doing maintenance on my HVAC system. He was very polite and helpful, and answered all my questions knowledgeably and to my satisfaction.

Review 11 (2025-02-24 - Rating: 5)
Prompt response to service call. Technician John very thorough and explained what would be needed to get system back into working order.

Review 12 (2024-08-13 - Rating: 5)
The folks at Garland Heating and Air are lifesavers! A local company that is honest, trustworthy, responsive and they truly care about their customers. I came home late on a Monday to a hot house. It was already after hours but I took a chance and called anyway. The answering service took my message and shortly thereafter Andy called and I described my problem to him. He said that someone would be out the next day. The next morning (Tuesday) Ted came out went over the different options and their pros and cons. I decided on a two-stage system based on Ted’s recommendation. The next morning (Wednesday), Manny and his crew were out a little before 8am. They had the new equipment installed, inside and outside by 10am. Overall fast response and excellent service by all involved in the middle of a hot Texas summer. Thanks Garland Heating and Air!

Review 13 (2024-09-18 - Rating: 5)
John and Ted are personable and knowledgeable about HVAC systems. Ted is helpful with more than one solution and finance options.It’s very hard to understand the cost of a new system though. We could by a car or have a fabulous vacation for the cost of something that you can’t live without these days.

Review 14 (2025-02-26 - Rating: 5)
The technician was extremely polite, clear and concise, and professional. A great new addition to the team!

Review 15 (2024-06-25 - Rating: 5)
They were very quick. They showed up for the appointment ahead of the designated time. They also diagnosed the problem really quickly. Fast and efficient.Update: Jon De La Rosa came out to fix my issue with my unit a day later which was only because they had to order the part. Again on time, and fair pricing. He was in and out in about 30 minutes or so. He communicated what he needed to do and showed pictures once everything was done. Quick and easy and saved me from melting in this heat. Great service all around.

Review 16 (2024-08-06 - Rating: 5)
David Greer of Garland Heating & Air is a stellar ambassador for Garland Heating & Air. Their response was lightening fast. David patiently shared the scope of my HVAC issues. Now we wait for parts to arrive. I have every confidence that the team at Garland is facilitating and expediting everything my system needs…on this the hottest week of the year.Thank you in advance for taking such good care of me!

Review 17 (2024-12-26 - Rating: 5)
During the heat of the day the AC unit struggles to maintain household temperature below 80. Jon from GH&AC came by to check. He tested the unit, which he tells me is operating within normal parameters. Rather than telling me I need another unit, he walked the property and determined the issue to be my lack of adequate roof ventilation. I work in a mobile service industry, and I can attest that there are shady companies out there. Garland Heating & Air Conditioning is not one of them.10/24/24 Update: Jon came back for the annual furnace inspection, which passed with flying colors. The best compliment I can give Jon is that he is skilled at his job, affable, and an all-around decent human being. What more can I ask for? Ill work with GH&AC until I sell the house or die, whichever comes first. :-)12/26/24 The ball bearings for the furnace blower were failing. Knowing preventive maintenance is better than waiting for it to crap out at 1 AM, I called GH&AC. They ordered the part on 12/22 and Francisco G installed it on 12/16. Again, super fast (18 minutes) and professional without being stuffy. GH&AC turnaround is fast (within 1 hour of the original request), every technician Ive had here is super friendly, and they all seem to like where they work. Call them. You wont be disappointed.

Review 18 (2025-02-24 - Rating: 5)
We are very pleased with the service we have received from this company. They are responsive and reliable.

Review 19 (2024-08-03 - Rating: 5)
I called Garland Heat & Air this morning after 11 am. They had a technician here by 1:30. He quickly diagnosed the ac problem as a faulty capacitor. He replaced it and checked out the unit. Everything was working again by 2:30 I’ve used GH&A for years. They always do great work

Review 20 (2024-08-26 - Rating: 5)
Fast service. Jon explained everything in an easy to understand way and kept me informed of everything he was doing. Very impressed with his customer service skills as well as those of the office worker who answered my call. You are definitely’my’ HVAC company now!

Review 21 (2025-02-04 - Rating: 5)
Jon and Tito were professional, fast and knowledgeable. Thank you for your great service.

Review 22 (2024-10-29 - Rating: 5)
Jon did a great job. He arrived timely, serviced my unit, and explained everything.

Review 23 (2024-06-05 - Rating: 5)
David was great! He was thorough in diagnosing my problem and got my a/c running again quickly. Much appreciation to Kelly for her fast scheduling and ordering the part needed! Great folks, highly recommend.

Review 24 (2025-01-27 - Rating: 5)
Professional, courteous, friendly, prompt and very knowledgeable. They repaired my heat in a very timely manner. They went out of their way to find a heating element for my unit and came back and installed it same day. I would definitely recommend them for any service.

Review 25 (2024-08-13 - Rating: 5)
Garland heating & AC exceeded my expectation. Big repairs like HVAC are always personally and financially stressful, it always feels like they want to replace whole system for missing few nuts and bolts, But this company is NOT one of them. Jon de la rosa is an exceptional person and technician , The moment he visited for inspection he eased my worries. He then found issue and repaired in less than 30 mins. He was very honest and transparent about the issue and repair. He explained all my options and gave an amazing deal. Thank you so so much Jon.

Review 26 (2024-06-28 - Rating: 5)
I have had 2 visits in 2 weeks by A/C Tech Jon De la Rosa both times he has done an excellent job. Once for check up and another was a small issue I encountered. He explains what work he is doing and gives great advice on my unit.

Review 27 (2024-06-03 - Rating: 5)
David and John are top-notch techs for this company. Francisco as well. I have about eight units for my commercial business, And they are aging but these guys are keeping everything alive and running. They are very thorough, the company communicates very well and they keep their appointments!

Review 28 (2024-08-16 - Rating: 5)
David Greer was great. Excellent techService was prompt and he checked out the whole system. Capacitor was toast. Fixed and out the door in a short time.

Review 29 (2024-04-16 - Rating: 5)
Were always kept in the loop and updated on things when Jon does the semiannual service checks! He is very kind and exhibits patience in educating us on the HVAC system and home maintenance. We love his professionalism and look forward to seeing him booked for visits.

Review 30 (2024-01-13 - Rating: 5)
We had our entire duct work system replaced at a very competitive bid. David bid the job and was very knowledgable and answered every question I had. David and his coworker David (Dave) both were out today and completed the install and everything was left clean and all old duct work was removed. We have never had that much volume of air coming out our vents until today, no more space heater in the master bathroom! Office staff very friendly and we had our bid the very next day. This company has been around for many years and they come highly recommended, wished we found them sooner!

Review 31 (2024-05-03 - Rating: 5)
I will always call Garland Heating Air out for any repairs and services needed on my home. And specifically ask for Jon De La Rosa. He came over to our home knowing we may have a problem with our motherboard according to another service company. Jon diagnosed our system and determined the motherboard is fine and the thermostat was the problem. He had us up and running in minutes and saved us $100s in unnecessary repairs. That’s a great way to build trusting relationships with your community. Thank you Jon and Garland Heating and Air!

Review 32 (2024-05-06 - Rating: 5)
Garland Heating & Air came out today to check our system before the Texas summer gets into full swing and we couldnt be happier. Jon De La Rosa showed up on time and is friendly, knowledgeable, and efficient. He answered all our questions, checked all the system vitals, and gave us realistic recommendations for our 20 year old air conditioner. We highly recommend Garland Heating & Air and Jon De La Rosa!

Review 33 (2024-05-07 - Rating: 5)
Jonathan de la Rosa was the friendliest, most helpful service tech. He was very understanding that we had a baby at home and needed the ac fixed as quickly as possible and also provided advice in what we need for the future. Such a kind person!

Review 34 (2023-09-27 - Rating: 5)
I recently had the pleasure of experiencing top-notch service from Garland Heating and Air and I couldnt be more delighted with the outcome. From start to finish, their professionalism, expertise, and dedication to customer satisfaction were evident.First and foremost, their customer service is exceptional. When I reached out to schedule an appointment for my air conditioning unit, their staff was not only friendly but also incredibly accommodating. They were able to find a convenient time slot for me, which immediately set a positive tone for my experience.The technician who arrived at my home was punctual and courteous. They took the time to listen to my concerns and thoroughly inspected my AC system. Their knowledge and attention to detail were evident as they explained the issue in a clear and understandable manner. It was evident that they were well-trained and experienced.My experience with them exceeded my expectations, and I will definitely be calling on them for any future AC needs. Thank you, Garland Heating and Air, for keeping my home cool and comfortable!

Review 35 (2023-10-26 - Rating: 5)
I was very pleased with the installation of my new AC and Heating system. They arrived promptly and were very professional. Ted was fantastic and great to work with as well as the entire installation team!!Jon De La Rosa came today to perform my winter maintenance check. He was very thorough and did a great job!! He showed me pictures and described everything. He also provided information on when I need to go to emergency heat versus the normal heat setting. I was very pleased with his expertise and highly recommend him.

Review 36 (2025-02-25 - Rating: 5)
Jonathan is wonderful. He answers all my questions and listens to my concerns. He is a great asset yo your company.

Review 37 (2025-01-15 - Rating: 5)
John was extremely helpful. He was in and out and explained everything. Thanks

Review 38 (2024-01-18 - Rating: 5)
The team at Garland Heating and Air Conditioning was so professional, friendly, and helpful. They are extremely knowledgeable and transparent, which was much appreciated for such a large and important purchase. Thanks to them, the full replacement of our HVAC system was a smooth and successful experience. We will definitely use them for all future needs.

Review 39 (2024-12-06 - Rating: 5)
Mr. De La Rosa was very professional. He diagnosed the problem very quickly and made suggestions to fix the problem.

Review 40 (2024-08-20 - Rating: 5)
Jon De La Rosa did a good job and handled my 20 questions greatly. I will be keeping him and this company in mind if i need anything for AC work.

Review 41 (2024-05-20 - Rating: 5)
Great service. Highly recommended.Jon quickly diagnosed the issue with the AC and had the parts on board his van to get the unit working.Appreciate his honesty and punctuality.

Review 42 (2024-04-19 - Rating: 5)
Second time using Garland Heating and Air. First time had problems with condensation drain etc this time coil had a leak. Both times service was timely and professional. Cant speak to pricing as I didnt get other estimates. Would definitely use again.

Review 43 (2024-09-27 - Rating: 5)
John is prompt, knowledgeable and takes the time to explain any issues with our unit.

Review 44 (2025-02-21 - Rating: 5)
He was good and informed me about the system.

Review 45 (2024-07-25 - Rating: 5)
Prompt service. Diagnosed and identified the problem almost immediately. Explained everything to me. Quoted my price. I agreed. Very shortly thereafter it was repaired and running. Friendly and efficient! Been their customer for a number of years and plan to continue.

Review 46 (2024-10-07 - Rating: 5)
Excellent service. Prompt, polite and efficient. Always receive top notch service.

Review 47 (2023-09-23 - Rating: 5)
David was GREAT! After almost 2 years of having ZERO air flow in my master bedroom and bathroom, after having a brand new unit installed from Garland Heating and Air, and them being aware of the problem, David got our ducts rerouted yesterday afternoon. For the first time since having the new unit installed, me and my husband were actually able to sleep comfortably without sweating. David was very kind, knowledgeable and listened and got our problems fixed quickly.I will be requesting him in the future for any issues or servicing that we need. Thank you again David!

Review 48 (2023-02-18 - Rating: 4)
This team was great to work with and did a really nice job in replacing our duct system and doing what another reputable AC company said was too difficult for their company to work on. I gave them a four rating primarily because it took them a couple of times of coming back to make things fully right. However, they did so willingly and completed the job to our satisfaction. I would recommend them to others very readily.

Review 49 (2023-10-23 - Rating: 5)
6/12/2023Matt was thorough & informed me each step of the maintenance with pictures. And he was honest. I was concerned about some duct work, but he said it was fine. Thank you Matt! I always have great service with GH&AC.6/19/2023 Jon is a super tech. He kept me informed & finished the job ahead of schedule. He told me each test he completed & the readings. I knew my AC was working properly & was in good hands. Thank you Jon❗️6/26/2023 Thanks to Jon for checking out my AC. Luckily, it was a minor issue, but I still got 5 star ⭐️ ⭐️⭐️⭐️⭐️ service. He’s a great communicator & always on his A game. Thank you Jon❗️And also thanks to Kelly the office manager. She is so proactive about taking care of customers. Great communicator❗️10/23/2023 Jon completed a safety inspection of my furnace & took pictures to explain each step he took. I know now I’m safe this winter. Jon is always a great communicator. ⭐️⭐️⭐️⭐️⭐️

Review 50 (2025-02-13 - Rating: 5)
Prompt, friendly, knowledgeable.Thanks to my service technician Jon.

Review 51 (2023-01-27 - Rating: 5)
Jon came to our house today and provided us with amazing service! I was running a little late and he was so patient. I had questions and he answered them all with ease. I can tell that he’s not only a professional in what he does, but he cares a lot about his work. Will be signing up for the regular maintenance services they offer as they are very trustworthy. 10/10 will recommend.

Review 52 (2024-07-15 - Rating: 5)
John did a wonderful job at quickly assessing the issue and fixing the problem. He was a hero to my family today! Thank you so much John!

Review 53 (2023-11-15 - Rating: 5)
Great Service! Jon explained everything he did on my heating system, showing pictures and giving me all the details. Very nice young man who obviously knows how to work on an HVAC system. Im happy to finally find a company and individuals I can trust.

Review 54 (2023-06-20 - Rating: 5)
I have always had good experiences with this company. They communicate well, show up when they say they will, and do a great job fixing any issues with our AC/Heating. They also will often give options that are helpful to me in evaluating how much i want to spend or invest in the equipment, if some kind of repair is needed.

Review 55 (2024-04-02 - Rating: 5)
Once again ...Timely arrival. Took care of our system without a sales pitch for a new system...unlike the companies we have used in the past. Pictures of what they checked in review of the maintenance. Suggestions to help keep our 24 year old system running.Great job!!! See you again in six months. Great price for semi-annual system check.

Review 56 (2023-09-26 - Rating: 5)
The technician was very detailed on what had to be done, and very professional. The installation was done by skilled professionals and done as quickly as possible, and in an attic in mid August with temperatures way above 100 degrees. I am 100% satisfied with all the work they did.

Review 57 (2022-12-30 - Rating: 5)
Garland Heating and Air did an amazing job replacing our HVAC system! Ted was amazing to work with and made sure I was comfortable with everything before we continued. I truly felt like they cared about making sure I was satisfied. The install went perfectly and they made sure I was happy with everything. Ted then came back by to make sure everything was done properly. I cannot recommend them enough.

Review 58 (2025-02-25 - Rating: 5)
Very professional and helpful. Thank you Tito!!

Review 59 (2025-02-10 - Rating: 5)
John was a really friendly and nice Person. He arrived promptly and was very professional and excellent technician.

Review 60 (2024-06-29 - Rating: 5)
I had to call Garland Heating and A/C on Saturday morning for our A/C unit that stopped working the night before. They told me a time to expect the repairman. Before he came I got a text on my phone with the photo and name of the repairman that was on his way. David was very friendly and found and repaired the problem right away.

Review 61 (2022-06-17 - Rating: 5)
Garland Heating and Air is very responsive and professional. My A/C went out late yesterday evening and when I called today, they had an appointment just right for my daily schedule. Repair was done quickly and professionally. Matt, the repairman, was very nice and explained so I could understand what happened.

Review 62 (2024-11-25 - Rating: 5)
Very timely and professional. Helpful! Def recommend

Review 63 (2024-01-16 - Rating: 5)
Ted was very friendly and answered all questions that I had about the new system. His crew that completed the installation was very friendly. They were careful not to track in dirt and cleaned up their mess before they left. Manny showed us what all they did and answered questions. They did a great job and quite fast as well. I highly recommend them.

Review 64 (2023-05-16 - Rating: 5)
Nothing but good things to say about Garland Heating and Air. Scheduling is simple. Theyre always on time. Technicians are professional, courteous and knowledgeable. Each that weve had out to service our system has explained in detail what they will be doing, took time to educate me about my system (I learn something new every time), and have always given me multiple opportunities to ask any questions.

Review 65 (2023-06-10 - Rating: 4)
5 stars for sales, 5 stars for technician, 4 stars for installI’ve been using Garland Heating & Air Conditioning for 20+ years: twice-a-year for maintenance and all service and repair work. When my 24-year old system decided it had lived a good life but was now done, I naturally called GHAC. Their price quote wasn’t the cheapest nor was it the most expensive. Because of my great service for over 20 years I chose GHAC.5 stars to my sales person Ted for not trying to squeeze every dime out of me. We talked about the pros and cons of a 2-stage system and how long it would take to recoup the extra cost. Another company said I absolutely needed to change my duct work because it was dirty. Ted took a peek at my ducts, disagreed, and said to save that expense. He suggested to get the new system in and then see if there were air flow problems before spending an extra $3k. Ted was right! During the install I got a good look into my ducts and saw that they were indeed quite clean (HEPA filters really do work). Ted was also ALWAYS responsive, kind, courteous, friendly, listened actively, and answered my dozens of questions. I never felt pressure.4 stars for the install. The install crew did a decent job however I have a few gripes which knocked off a star. Without getting into details, the issues were with a crimped duct connection to the plenum, mastic sealing only on the easily-accessible ducts, and a loose support strap holding up the center (heaviest) section). Per my request to fix these issues, Ted sent a technician (not an install person) to me the next day.5+ stars for my technician David. David did such an AMAZING job finishing up the sealant, sealing in extra places, and tightening up the loose strap. He went above and beyond what I pointed out needed fixing, and did super high-quality work. David was also friendly, kind, and patient answering my questions. I will request to have him service my unit every time. He is a gem!Thank you GHAC for ultimately a great job. I love my new system and look forward to another 20+ years of business.

Review 66 (2023-11-03 - Rating: 4)
I had a blower motor go out on a furnace that is about 3 years old and under warranty. GH&A was not the original systems installer, but was responsive to me for providing repair services. They came out that afternoon to confirm the issue that the fan motor had failed. They procured the part and installed it the next day and I was only charged for the labor since the part was under warranty. Between the service call and next days repair, GH&A was on site for about ~1hr in total and the total charges for labor were about $525. Im assuming there is some billable time for filling warranty papers, and picking up the parts, but the labor charge felt a bit high for the amount of time on site. GH&A was professional and fairly good at communicating who and when they would be arriving for the work.Edit in response to the Owners comment noting that the OEM parts they use are more expensive than generic parts:I would understand the cost more if I was paying for parts, but the equipment was covered by a parts warranty so I should have only been paying for labor costs. The amount I paid for labor was high for the amount of time on site.

Review 67 (2024-08-21 - Rating: 5)
Their people are always knowledgeable, friendly & explain what theyre doing. Ive been using them, literally, for years. The thing I dont like is them requesting a tip when paying your bill.

Review 68 (2023-12-05 - Rating: 5)
John was knowledgeable and efficient during the semi annual system check-up. Weve been using Garland Heating & Air for years and are pleased with their service.

Review 69 (2024-07-29 - Rating: 5)
I’m so happy I called them 345.00 total we called bacon air and plumbing they said you are looking at around 8 to 9 thousand wanted to change out outside unit

Review 70 (2024-04-19 - Rating: 5)
Thanks, I had a great experience with Jon and appreciated all his insight and perspectives when it comes time to transition to a new unit. Will do business again.

Review 71 (2021-10-05 - Rating: 5)
Super professional and polite company. We were quoted a fair price for a new AC unit. Installation was fairly quick. The installation team did an excellent job and kept me updated on progress. I will definitely continue to use Garland Heating & Air Conditioning in the future.

Review 72 (2023-07-31 - Rating: 5)
Our AC unit stopped cooling our home and we had Garland Heating & Air Conditioning come out to check it. David, Jon and Dave all came on a couple different visits. They were fantastic! They were able to troubleshoot the problem, explain it to me and give me options. They replaced a blown out fan motor and added some refrigerant. AC is working great again.As opposed to the large big box companies in Dallas that don’t want to fix and push to buy a whole new unit. I would definitely recommend Garland Heating & Air Conditioning as they will be honest with you if your unit can be fixed or if it really does need to be replaced.

Review 73 (2023-07-19 - Rating: 5)
I was able to get someone out to fix my HVAC system the day after I called to fix an issue with my thermostat. They were quick but thorough and helped me get the heat on before a freezing weekend. Fantastic service!Update: Theyve come through for me again after an ac outage during a heat wave. Showed up the next day and had the air running again in under an hour!

Review 74 (2023-10-31 - Rating: 5)
Jon was great! He helped me with all my questions, did a thorough check on my unit and had great recommendations. I will continue to go to Garland and heating!

Review 75 (2024-07-02 - Rating: 5)
Had a great technician Jon De La Rosa come out today. He was very kind and helpful. Walked me through everything that he did and gave me recommendations on what to do if it happens again.

Review 76 (2022-01-17 - Rating: 5)
The price for a Monday morning repair was $75 which is very reasonable and comparable to a home warranty visit. They communicate and update often via text. I appreciate a company that is very responsive. The technician Jefferey was great. Professional and very helpful when he explained the issues with my furnace. My family will definitely use this company for some upcoming preventative maintenance to our HVAC system.

Review 77 (2023-04-04 - Rating: 5)
Garland H&A/C Knocked money off the quote I was given because the repair turned out to be a little easier than anticipated. Thats honesty I havent seen in a while from a service company. They could have charged me the full amount and I wouldnt have questioned it. Will recommend and use again for sure

Review 78 (2023-01-27 - Rating: 5)
John has visited our home multiple times over the last year to evaluate our system. He is always kind, thorough, and informative. He’s able to bring more of a consultative approach and we feel like we have a partner in managing our hvac system. 10/10 would recommend!

Review 79 (2021-09-02 - Rating: 5)
Jon did a great job, was friendly and quick! He knew what our problem was right away and fixed in no time. We have used Garland Heating & Air twice for different ac problems in this Texas heat and would highly recommend them to anyone. They are on time, professionals and great at what they do.

Review 80 (2024-03-21 - Rating: 5)
All good Jon is very knowledgeable and efficient. I have some concerns about a tip for a $450.00 charge to install a booster that took 10 minutes to installed

Review 81 (2024-01-11 - Rating: 5)
Great customer service and attitude. Jon arrived and was efficient in quickly diagnosing and correcting the problem. Left my unit in great condition. Thank you!

Review 82 (2023-08-01 - Rating: 5)
I had a problem with my air conditioner, and Air Conditioning Champions resolved it swiftly. The technician identified the issue and fixed it efficiently. They were honest and transparent throughout the process, which I truly appreciate.

Review 83 (2021-10-11 - Rating: 5)
Luis was here before time, was friendly, professional and very informative. He did not rush his work or all my questions and concerns. The part and labor were very reasonable also. We will most definitely use them if ever needed again, will refer them always and am happy they are here.

Review 84 (2024-04-21 - Rating: 5)
David was on time and extremely knowledgeable. If I could give more stars I would. Definitely recommend this company if your AC is having issues.

Review 85 (2024-11-21 - Rating: 5)
Jon De La Rosa was our service tech today and he did an amazing job, extremely professional, thoughtful and kind. Thank you!

Review 86 (2022-06-20 - Rating: 5)
Manny and his crew were great. They did the install of the new inside and outside units in the time I was told they would do it. Ran new thermostat cable in the attic and installed a new thermostat. All the work was done very professionally and they did a great job of leaving all the work areas clean.

Review 87 (2023-10-25 - Rating: 5)
They did exactly as they said they would. Ted, David, Jon, and Dave were all extremely professional and caring about my needs. I will trust them with all of my heating and AC issues in the future.

Review 88 (2021-02-02 - Rating: 5)
Customer service was very quick to respond and set up an appointment. They were also very friendly. The on site tech, Devon, arrived on time. He was very professional and knowledgeable. I’d highly recommend and plan to continue to use this team for all my heating and air requirements.

Review 89 (2021-08-22 - Rating: 5)
Excellent experience! Called them on Sunday at 1:45, Jon Brown was out here by 2:30, diagnosed, repaired, and thoroughly cleaned the outside unit all by 3:30. Communication from the first call to the follow up after he left is great! Jon was super friendly, knowledgable, and efficient. I will certainly use Garland Heating & Air for any future needs!

Review 90 (2023-06-08 - Rating: 5)
I will be using Garland Heating, And Air for all of my heating and cooling issues. The service guy was very professional very friendly. Explain the problems that we were having and went over it with me thoroughly.Matt was very professional and knowledgeable.

Review 91 (2024-06-26 - Rating: 5)
Responded very timely to my online request for service. Technician was professinal, thorough and knowledgeable. Problem was solved in less than 30 minutes and they did not charge me an arm and a leg.

Review 92 (2021-07-12 - Rating: 5)
Patrick arrived first thing in the morning with a smile! He was professional, knowledgable and genuinely interested in providing excellent service. He told me about the membership program which is reasonably priced and a load off my shoulders as a new home owner.

Review 93 (2021-08-28 - Rating: 5)
Patrick came out to clean our unit and replace one part yesterday to get the AC working. It continued to give us trouble last night, so I called the company again. They scheduled Patrick to come back out this afternoon, and he was able to replace other components at a great price and in an efficient manner. So thankful to have the house cooling again. Hes committed to coming back out if we continue to have future issues. The quality assurance, and the commitment to making sure it works has been helpful!

Review 94 (2022-06-25 - Rating: 5)
Called on Friday t 1:00pm to get an appointment due to air conditioner not blowing cold air...it is June 2022, 99⁰ outside. They were able to have a service technician at my house at 5.30pm the same day. Technician was very polite, courteous and fixed our issue within 30 minutes. Pricing was azing. Will definitely use them for all future services.

Review 95 (2024-08-09 - Rating: 5)
David was professional and knowledgeable. I’m glad that he was on time and honest.

Review 96 (2022-06-30 - Rating: 4)
Kevin was the tech who serviced this call. He did a great job and walked me through the steps as to what happened to the condenser unit. My family and i very much appreciated the help.Edit: I do not give out 5 star reviews. Conversely, I do not give out 1 star reviews either. I just leave room for improvement or could be worse vibes. It was not a shortcoming on your part. :)

Review 97 (2023-08-01 - Rating: 4)
Originally told technician would show up between 11-2. Then told time slot would be 3-4.At 6 I called them but only got answering service. Technician arrived at 7, very professional and quickly resolved problem (low on Freon)

Review 98 (2023-01-27 - Rating: 5)
Robert was very professional, attentive to our needs. He provided detailed information about our heating system and recommended additional services to keep the unit running proper. Job we done.

Review 99 (2023-06-27 - Rating: 5)
Matt is very professional it did not take him long to find the problem. I will definitely use this company again and sign up for the annual check ups. Thank you so much Matt.

Review 100 (2022-07-23 - Rating: 5)
Been using Garland Heating and A/C for almost 20yrs, wouldnt trust a/c needs to anyone else, guys came to install new system, in & out before you knew it. Quick efficient, professional and above all, friendly. Manny and his crew took care of our needs, answered all our questions and overall solidified the reasons why I have and always will call these guys.

Review 101 (2025-03-03 - Rating: 5)
Great service. Always friendly and courteous. On-time.

Review 102 (2023-03-27 - Rating: 5)
Very professional and patient. Explained how the heat pump works in the winter and spring. Also explained about how a surge protector would also help our system. We will definitely give them a call to install the surge protector and add the maintenance again for another year.

Review 103 (2025-02-19 - Rating: 5)
Thank you so much. Response was quick and service completed in a timely manner. Tito was super nice in getting everything back to working. Thanks again and will definitely use their services again if needed.

Review 104 (2021-09-20 - Rating: 5)
Had a leak in our AC unit in our attic. Called in the morning to get someone to come check it out and they sent a technician early afternoon. He was a good guy and knew what the issue was right away. Cleared out the blocked line and then we chatted about service plans if I was interested, since Id never used them before today. Didnt feel like I was being ripped off which is always a good thing. Will be using them again

Review 105 (2021-09-05 - Rating: 5)
Called on these guys last minute for Ac service on a rental property. The owner was very responsive. Jon was actually earlier than expected and corrected the problem immediately. The tenants are now very happy and cooling. We look forward to doing more business with this company!

Review 106 (2021-06-26 - Rating: 5)
We called on a Saturday and received a call back from Patrick within 15 mins. He was extremely prompt and had the a/c running just as promised. He represented the company with exceptional workmanship and I would call him back out in a heart beat. This is truly a trust worthy company. Thank you Patrick, you were a God sent!!!!

Review 107 (2023-10-03 - Rating: 5)
Very responsive and timely service. The technician that was sent out was able to quickly identify issue and offer a solution that would resolve it long-term.

Review 108 (2025-02-26 - Rating: 5)
Tito did a great job.

Review 109 (2022-07-07 - Rating: 5)
Extremely communicative and polite. Were able to make it out next day which was a HUGE help since we were closing on our home. Our tech Matt showed up even earlier than expected which was great. He explained everything very throughly and was super friendly. 5 star experience and we will definitely refer anyone who needs Anyang HVAC related. Thanks!

Review 110 (2023-04-19 - Rating: 5)
After seeing the benefits - dramatically reduced downtime! - of regularly scheduled maintenance on the huge roof units at work, I decided to start having GH&A do twice-a-year maintenance on my home HVAC system. They’re here when they say they’re going to be here - do a thorough cleaning and inspection of the equipment, and if needed, give solid advice on things that need to be watched and or added to prevent an HVAC malfunction cause structural damage (in my case, a cooling shutoff switch for if the main drain line from the evaporator coil pan gets clogged - will shut off the compressor to keep water from damaging the flooring or foundation).The three years that I’ve worked with GH&A on my business units has given me a lot of trust that they know what they’re doing and are honest about any work that needs to be done or equipment that needs replacing.

Review 111 (2024-10-04 - Rating: 5)
Good service, tech arrived timely, was professional yet cordial so all went well.

Review 112 (2022-07-01 - Rating: 5)
The tech that came out was absolutely amazing. He gave us all our options and explained what we could do ourselves to save some money. Great company, can’t recommend them enough!

Review 113 (2022-09-02 - Rating: 5)
Very friendly, professional and they do the job right. The last 2 companies I used were unreliable with confusing prices. Garland H & AC has been great.

Review 114 (2021-05-10 - Rating: 5)
Devin arrived on time, was very friendly and helpful, and answered all of my questions before leaving. He had some difficulty with service to take payment, but did not hesitate to close out the ticket and have someone from the office contact me for payment. Very professional in all areas of service!

Review 115 (2021-02-24 - Rating: 5)
Everyone that came out to my home with this company was so professional polite and informative. During the bad weather they continue to call and check to see if my unit was still working. Will definitely use them again. Devin and the three install guys where awesome.

Review 116 (2024-09-20 - Rating: 5)
An accurate diagnostic service is greatly appreciated at a reasonable price.

Review 117 (2023-06-22 - Rating: 5)
Came earlier than scheduled and they came out 2 hours after calling them at 1pm on Wednesday June 21st 2023 A very hot day that was awesome thank you so much and it was a commercial building not adding anything about the value no one likes spending money on stuff like this but it was definitely a fair amount to charge and two hours would of been worth more again thank you Matt J.

Review 118 (2022-05-15 - Rating: 5)
This was the first time I used this company and it was a great experience. Service was 3 hours from my call on a Saturday afternoon. The tech was very knowledgeable and had us up and cool in no time.

Review 119 (2023-07-07 - Rating: 5)
Jon was exceptionally logical and fast with his diagnostics and repair. I would not hesitate to call on him again if a repair is needed in the future

Review 120 (2020-11-06 - Rating: 5)
I called these folks for a second opinion when a certain large A/C company told us we needed a whole new HVAC system ($10,000!). The other companys tech wouldnt even measure the refrigerant levels after I asked and tried to rush me on a price.So I called Garland Heating & A/C. Their techs arrived quickly and diagnosed the problem without a question.Turns out, we only needed some refrigerant and to keep an eye on the coil. Nothing majorly wrong. Garland Heating & A/C saved us $9,800 and a major headache. Very polite and professional. Would recommend to everyone.

Review 121 (2022-06-24 - Rating: 5)
Kevin Walker repaired my AC very quickly and did some other things to improve air flow in the house. Same day service. He arrived within a few hours of my call.

Review 122 (2022-08-01 - Rating: 5)
Prompt & really great service from Johnny! He was so professional & friendly- He made me feel comfortable having him in & outside my (messy) home.

Review 123 (2018-09-24 - Rating: 5)
Ive been using Garland Heating & Air for the past six years and they still never fail to amaze me. Late last night, my AC was making so much noise I had to turn it entirely off as to not wake the neighbors. I called GH&A at 8 am and had Weston at my door before 9. My fan was replaced within the hour and he even went the extra mile to clean off the inside of my unit to help with air flow. As always, he was knowledgeable, professional and I was up and running in no time. There are simply not enough stars to rate this company as highly as I would like. If you, or anyone you know, is in need of heating and air help, these pros are most certainly the ones to call!

Review 124 (2022-07-26 - Rating: 5)
Matt did a great job replacing our units PCB. He was quick, thorough, professional and friendly. I would definitely recommend working with Garland Heating and Air.

Review 125 (2022-06-29 - Rating: 4)
Definitely late on appointment and was down two lbs of Freon from last time they serviced it and it’s not supposed to leak, but other then that reasonable and professional and good enough with customer service.

Review 126 (2023-10-06 - Rating: 5)
Same day service was great, but the technician replaced a part without my consent. He should have gone over problem and pricing before he did the work.

Review 127 (2024-01-11 - Rating: 5)
Jon was absolutely fantastic, knew what he was looking for, and gave me a detailed breakdown of the issue at hand. Great service, thank you Jon.

Review 128 (2019-01-03 - Rating: 5)
Great service. They had the problem diagnosed and fixed in less than an hour. The two gentlemen were very professional and courteous. Will call them again if needed.

Review 129 (2023-02-20 - Rating: 4)
Repair work wad fine but the repairman tore up our front yard when he failed to keep the truck on the pavement. Large divots in yard exposing the cable tv cable. This needs to be fixed by this company.

Review 130 (2018-08-10 - Rating: 5)
Garland Heating and Air Conditioning has a good group of employees. We have had experience with about 4 different employees and they have all been professional, courteous and friendly. They usually come while I am at work, and my wife (who is very wary of having repairmen in the house) trusts them. Our go-to guy was Greg Utley (who is no longer there) and he was great. We had a good experience with Raphael yesterday when our condenser was making a strange noise. These guys have never tried to sell me anything like other HVAC places I wont mention by name. If there was a problem, Im sure Garland HVAC would let me know, but they are not deceptive like these other companies. Their goal is to service the a/c and furnace twice a year at a competitive price and keep their clients comfortable and happy. They always offer to change my filter (I buy my own MERV 15 filters) but dont try to sell me overpriced filters. If there is an emergency, they get there pretty quick. The gentleman that answers the phone (I think his name is David) is professional and knows what hes doing. I trust Garland Heating, my wife trusts them and they have kept our a/c and heater running well. What more can you ask for? I would definitely recommend Garland Heating & Air!

Review 131 (2024-06-26 - Rating: 5)
Repainting was very respectful and they got the job done within 2 days

Review 132 (2022-06-20 - Rating: 5)
David and Ted came out to my mom’s house . They were very honest , and professional when looking at my mom’s air conditioner . They both spoke with care and concern. I would recommend anyone to use this company!

Review 133 (2019-08-21 - Rating: 5)
These guys are fantastic. They worked with me to finish the installation as quickly as possible after my AC went out. They even loaned me a cool spot to make it though the hot weekend. I highly recommend!

Review 134 (2024-10-22 - Rating: 5)
Another company was shady feeling. Things didn’t sound right so I called Garland AC. They were honest and didn’t want me to pay for tests that are outrageous. They will be my AC Company from now on.

Review 135 (2014-11-24 - Rating: 5)
I just had a new heater installed by David and Garland Heating & Air. David was awesome, quickly came to inspect our old heater as it was not working, thoroughly reviewed my options and quoted a very competitive price. His installers were extremely nice, very thorough, and even replaced tubing that was not previously installed correctly and without an additional charge. Their professional, clean and thorough work along with their politeness get a huge thumbs up from me! Our furnace is heating nicely and Im looking forward to seeing my next gas bill as it should be lower from the energy efficiency. David even called to check on everything the next week. If only every company would provide service like Garland Heating & Air!! Ill be back when my air conditioner dies!! I wouldnt look any further than Garland Heating & Air for any furnace and heating work!!

Review 136 (2024-06-24 - Rating: 5)
Jon De La Rosa was very helpful and detailed when he helped me with my AC.

Review 137 (2025-02-26 - Rating: 5)
Jon did a fantastic job servicing our AC! Very professional and on time! We are a very satisfied customer! Thank you so much Jon!

Review 138 (2022-02-07 - Rating: 5)
Good Heaven’s we’ve been calling these wonderful people for some time now. Always a joy to see with their respectful& professional nature. Always give youoptions to consider with the situation. The best part is they are reasonable!

Review 139 (2020-04-29 - Rating: 5)
If i could give more stars I would. Our unit was only 9 years old but our dog, unbeknownst to us, was using the unit as his personal urinal, thus, destroying the coils and causing the freon to leak, quickly. We called Garland Heating and Air on late Thursday afternoon and we had a technician out within the hour. We received the bad news and were given several options. But not before they researched, just by chance, if Carrier may cover the coils under warranty. Carrier wouldnt, of which I would not expect them to but was very appreciative that GHA tried.Knowing we had to replace the coils or the condenser, we chose the condenser. However, GHA could have told us they would have to replace the entire heating and A/C system and we would not have known the difference. But they didnt!!!!!!! What my husband and I thought was going to be a major financial set back for us, was better than we could have imagined. And its all because GHA cares about their customers.They were honest, caring and beyond professional. We are so grateful to everyone at Garland Heating & Air.

Review 140 (2021-06-26 - Rating: 5)
Patrick did an awesome job and quickly diagnosed the issue. He showed up 20 minutes before he said he would and was professional. Price was reasonable.

Review 141 (2024-03-08 - Rating: 5)
Technician came out to inspect the unit. Told me about possible fixes and prices. Overall good experience.

Review 142 (2023-06-14 - Rating: 5)
Professional and prompt. Always do quality work and their techs are top notch! Jon De La Rosa is great!

Review 143 (2021-04-12 - Rating: 5)
Garland Heating and Air kept me updated on when the serviceman was on the way. Devin arrived at the agreed time. He did a complete check on our rooftop unit. We are very satisfied with all of our dealings with Garland Heating and Air.

Review 144 (2024-04-11 - Rating: 5)
Great service, Ted, John, and James did great. Installation was great. Ready for the 100s.

Review 145 (2015-01-03 - Rating: 5)
AC went out at my rental property in Garland this past summer. Called another company who tried to sell me a whole new unit. Got a second opinion from Garland Heating and Air. Turns out, the entire problem was just a dirty air filter that caused the unit to work too hard and froze the evaporator coil. After it had time to thaw, the unit has been working perfectly ever since. Problem solved for the less than $100 service call fee. This is an honest and reliable company who will be getting all of my business in the future!

Review 146 (2023-08-04 - Rating: 5)
From initial contact, to installation, superb service from office and field techs! Professional, helpful and friendly. We appreciate the great service!

Review 147 (2022-06-08 - Rating: 5)
Gotta say. Wasnt looking good at first when the company moved my time slot without even asking me, but Kevin made up for it. He had the job done in maybe 30 minutes, and weve got cool air again! The company doesnt deserve him!

Review 148 (2023-11-28 - Rating: 5)
Jon De La Rosa was super helpful, professional, and fast! Had my issue repaired and back running in no time.

Review 149 (2024-03-04 - Rating: 5)
Fast service, great service, with friendly technicians. Im very pleased with my new air conditioner!

Review 150 (2022-06-20 - Rating: 5)
Had new HVAC system installed by Garland Heating & Air. Installation was done in 1 day, techs were very professional and work appears to have been done well. Ill continue to use this company in the future.

Review 151 (2022-06-07 - Rating: 5)
The service technician came immediately and worked to get my AC going again. So happy they were able to help on such a hot day, with more high temperatures ahead.

Review 152 (2023-11-14 - Rating: 5)
Professionals and precise. Jon did a great job in answering questions I had. Everything looking good.

Review 153 (2024-12-31 - Rating: 5)
Another great job by Garland Heating and Air.

Review 154 (2022-07-22 - Rating: 5)
Garland heating and air was the only company that responded to us with as much urgency that they could. Easy fix and we are back in business! Thank you Garland Heating and Air!

Review 155 (2018-11-29 - Rating: 5)
This Company met and exceeded our needs and wants. They LISTENED, Formulated A PLAN, Presented a FAIR PRICE, and did a PROFESSIONAL INSTALLATION. They followed up with a phone call AND our system is exceeding our needs and expectations. Try them and you will win.

Review 156 (2023-06-20 - Rating: 5)
They have always been very professional and have done a great job. Would highly recommend them for repairs or new units.

Review 157 (2022-09-04 - Rating: 5)
The technician was friendly and professional. He diagnosed the problem quickly and made a repair promptly. I will use them again for my heat and AC needs.

Review 158 (2023-03-07 - Rating: 5)
Showed up on time. Very professional and experienced. Excellent work ethic and very fair pricing. Thank you Jon.

Review 159 (2022-04-18 - Rating: 5)
They do great work. We have an older unit and they have never over charged, their work is great, their techs are knowledgeable, helpful, and nice.

Review 160 (2021-06-21 - Rating: 5)
We thought we needed service but didn’t. I have used Garland Heating & Air for a few years now and have always appreciated their honesty and not doing unnecessary work just for $$.Tammy

Review 161 (2021-05-28 - Rating: 5)
John K was very efficient, found the issue right away and fixed it, seemed very honest and competent. I was extremely happy with the result, which I got quickly and very affordably.

Review 162 (2023-10-30 - Rating: 5)
I needed a new thermostat, & was very pleased with Jon’s professional installation. He was helpful with my questions & concerns.

Review 163 (2022-04-20 - Rating: 5)
Been using Garland Heat & Air for years and have always been pleased with their service. Can recommend their work without any hesitation.

Review 164 (2020-07-31 - Rating: 5)
It was really excellent. They did a great job. They basically satisfied every need that we had. The price was fair. The interaction with the technician was excellent.

Review 165 (2024-11-18 - Rating: 5)
Jon was very thorough and professional.Answered all my questions.

Review 166 (2023-04-04 - Rating: 5)
Our system was leaking in our hallway, called and was able to get someone out sameday for no extra charge! Great service!

Review 167 (2024-08-16 - Rating: 4)
Teak arrived on time and was friendly and courteous.

Review 168 (2024-06-17 - Rating: 5)
John was very courteous and explained the problem very well. Great Job!

Review 169 (2023-11-13 - Rating: 5)
I had a very good experience with the technicians that came out. They were very personable and informative.

Review 170 (2022-08-06 - Rating: 5)
Erick Marshall was friendly, professional and fixed my AC. He is a great asset to Garland Heat and Air.

Review 171 (2023-06-21 - Rating: 5)
My tech was knowledgeable and very efficient. I would recommend your company to all of my neighbors. 5 stars.

Review 172 (2022-05-23 - Rating: 5)
Enjoyed the professional attitude of the entire staff. Service was prompt and made me feel comfortable with my decision. Thank you Ted and the entire company

Review 173 (2024-06-24 - Rating: 5)
On time, good communication. Solved the issue quickly and repaired just as quickly

Review 174 (2021-04-26 - Rating: 5)
A great company and good experience very professional if you want to do a one call service to take care of your air condition needs . Garland heating and air is the company to call