El Paso Appliance Repair

Photo of El Paso Appliance Repair

Located in Houston, Texas

Address: 1822 Shreya St, El Paso, TX 79928, United States

Phone:

Rating: 4.5

Services

  • Identifies as veteran-owned
  • On-site services
  • Online estimates
  • Language assistance
  • Repair services
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Heating contractor
  • Air conditioning repair service
  • Appliance parts supplier
  • Appliance store
  • Furnace repair service
  • Appliance repair service
  • HVAC contractor
  • Plumber
  • Refrigerator repair service
  • Washer and dryer repair service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-17 - Rating: 5)

    George came out diagnosed my dryer in a matter of minutes. Found a bad motor and squeaky wheels. Ordered the parts on the spot, came back when he said he would installed within an hour or less. This man KNOWS his appliances and is a master of his craft. Highly recommend using El Paso Appliance Repair. Honest. Punctual. Fair priced. Quality work. Thank You EPAR for saving me from buying a new dryer. 👍🏽

  • Review 2 (2024-12-16 - Rating: 5)

    My experience with El Paso Appliance Repair has been incredibly positive. After struggling with previous services with other companies, it was a relief to encounter a company that prides itself on its work, prioritizes high-quality service, and offers fair prices. We found a trustworthy partner in George and his team, who consistently deliver results that surpass our expectations. If you need assistance with your appliances or any other services they offer, I highly recommend contacting El Paso Appliance Repair; you won’t regret it.

  • Review 3 (2025-01-16 - Rating: 5)

    George Smith was the man who arrived to service my dryer.He was very curtious and knowledgeable. I saw that he came with his own toolbox also (a very professional look). He was able to determine that the issue was the heating element in the dryer had gone out.He quickly offered a solution. He said he might have one in his truck, to which he did, I have to give it to Gerorge for being upfront and honest. He gave me a quote which was VERY reasonable. (That price was with labor and parts)To show how fast he was, he arrived at around 2:55pm. He was done by 3:20pm. He even checked it right in front of me.All in all, great work. I will be coming back to them for my appliance needs.

  • Review 4 (2025-01-12 - Rating: 5)

    Highly recommend! It was taking my clothes FOREVER to dry and my dryer was making a weird sound. I called him and he cleaned out all the lint & found lint in places it shouldn’t be. He even checked my washer out too and made a recommendation to replace the shocks. We went ahead and replaced them and after the first wash/ dry I noticed an immediate difference. It took me less than an hour to wash and dry where it would normally take me around 2 hours. So thankful I found his company! Would use again!!!

  • Review 5 (2024-12-28 - Rating: 5)

    Was very quick and affordable. George was friendly and got the dryer up and running in less than 30 minutes. Would recommend their business to friends and family. Will definitely be calling them again if something else breaks down.

  • Review 6 (2025-02-12 - Rating: 5)

    Quick and affordable! George was friendly and got my washer and dryer repaired in no time! I would highly recommend their business to friends and family. They are my go to for all my appliance repairs. Thank you!!

  • Review 7 (2024-10-13 - Rating: 5)

    George was awesome. I called in the evening and they had next day availability. He showed up at the time I was given, was extremely polite while listening to my concerns, and fixed my dryer quickly. Saved this as my go to appliance repair for next time.

  • Review 8 (2020-12-11 - Rating: 5)

    George just left the house and even though there were a few delays with the parts being ordered, they were super cool throughout the process! If you dont wanna break your bank buying a new washer and dryer, give these guys a call. Gaby is super nice on the phone and they know their stuff! Yall are my go to appliance shop going forward!Update:12/11/20A belt in the washer slipped out of place a couple of days ago and we called up Gaby right away! George dropped by this morning and repaired it free of charge!Our only complaint is that he wouldnt take our money when Priscilla insisted he at least charge for the visit. Next time take our money George cuz you know were gonna call again if we have issues. Thanks a ton El Paso Repair Appliance!

  • Review 9 (2024-11-14 - Rating: 5)

    Super thankful for this service. My stove was fixed quickly and George was up front and straight forward about everything. Thankful for the affordable pricing. I would definitely recommend!

  • Review 10 (2024-12-11 - Rating: 5)

    George and James came and repaired our freezer. Friendly service, explained the issues and gave lots of different options for repair, and a very reasonable price. Would definitely recommend these folks!

  • Review 11 (2024-11-16 - Rating: 5)

    Enrique with TruAppliance Solutions arrived on time and did a super job fixing my dryer! Would definitely call him again.

  • Review 12 (2024-10-24 - Rating: 5)

    My go to person for any appliances issues. Great service. Professional and fast!! Support local and dont go to third party people!

  • Review 13 (2024-10-31 - Rating: 5)

    My dryer stop heating. George, found and fixed the problem very quickly. Will be calling them again in the future.

  • Review 14 (2024-12-12 - Rating: 5)

    Great service . Very fast and reasonable price 👍🏻👍🏻 would call them again!

  • Review 15 (2024-06-12 - Rating: 5)

    I have dealt with ELP Applications Repair on more than one occasion and all I can say is, that their professionalism, the customer service and their work speaks for itself I will not hire anyone else but them. The whole team is awesome

  • Review 16 (2021-09-15 - Rating: 5)

    Scheduling was easy and convenient as I received a next day appointment! Appreciated the heads up that George was on his way. Within 5 minutes, he told me what was wrong and informed me of the price, which I felt was very reasonable. Overall, completed the job, in and out, within 40 minutes tops. Highly recommend and will contact again if we ever need assistance.

  • Review 17 (2020-12-11 - Rating: 5)

    I honestly forgot to write a review the last time these people were out to my home, which Im really regretting now. The repairman, George, is super professional and always wears his mask as well as maintaining his distance. The receptionist is really nice and schedules you in as soon as they have availability. They send you a confirmation text letting you know that youve been scheduled. They also send you a text with a link for the invoice for the repair. I never write reviews, but they deserve the best review for the best service. Thank you again, El Paso Appliance Repair!

  • Review 18 (2024-12-20 - Rating: 5)

    Thank you for the awesome service very quick and professional, very friendly.

  • Review 19 (2024-06-10 - Rating: 5)

    Called; he was there within 2 hrs... Fixed it in 10 mins, paid with a message in 1 minute... Never even got to meet him!! Great service

  • Review 20 (2020-07-16 - Rating: 5)

    This is our second time (for different reasons) having El Paso Appliance Repair fix our dryer. George was very professional, knowledgeable and friendly. We have had no issues. I recommend them 100% and will keep using them whenever I have issues with my appliances. Thank you for such great service.

  • Review 21 (2020-11-12 - Rating: 5)

    Always great communication from George and the team. Highest quality work and a great price. The best part is if any issues arise they are taken care of quickly. Feels nice to have El Paso business actually value customers!

  • Review 22 (2019-12-05 - Rating: 5)

    I recently posted a review on El Paso Appliance Repair and I gave them 1 star only because the issue was not resolved. I fault myself for not reaching back out to the company, if I did I would have known that the company has a warranty on their work for 90 days after the issue. Since my review El Paso Appliance Repair went above and beyond to fix the issue. I am all about customer service in which this company was superb in that area and with that being said I will be more than happy to refer this company and I would be a returning customer if need be. After this experience I chose to edit my review and give them what they deserve stars. Thank you El Paso Appliance Repair, George you are amazing keep the great work going!

  • Review 23 (2022-01-24 - Rating: 5)

    I received fine service from El Paso Appliance Repair. George Smith, their service repairman, was very gentlemanly. He had a kind winsome attitude. He initially came to remove lint from my dryer. That done, I identified a need for repair to my washer. A part(s) were put on order. Later, communication with regard to the part, its arrival and subsequent repair was expedited professionally thanks in part to Gabby, who mans the offices phone line. She is a conscientious communicator.

  • Review 24 (2015-02-02 - Rating: 5)

    I unconditionally recommend El Paso Appliance Repair to anyone needing such services. The company came highly recommended, yet still exceeded my expectations. Not only did George arrive for both appointments promptly, but he also is knowledgeable, efficient and reasonably priced. In addition, he cheerfully did an additional repair at no extra charge. I sincerely encourage you to give El Paso Appliance Repair a try. You won’t regret it.

  • Review 25 (2020-11-05 - Rating: 5)

    El Paso Appliance was able to schedule me within 24 hours. Great communication on a time frame when technician would arrive. He arrived and explained what was wrong and was able to fix my freezer (whirlpool appliance - freezer at bottom of the fridge). When making the appointment, their fees were explained. And again prior to the work being done. Great price and my appliance is fixed. Highly recommend.

  • Review 26 (2019-10-10 - Rating: 5)

    Very satisfied with the service! Very professional and great customer service. George knows what he is doing and fixed the problem in a short amount of time. We appreciate the fact the he came at the scheduled time and stayed until the work was done! Will definately recommend his business to friends, family and will call him in the future if needed!

  • Review 27 (2019-01-30 - Rating: 5)

    Very satisfied with the service. Very professional. Very competitive pricing. We had our water heater go out unexpectedly and George came out, had it replaced the same day. He was extremely friendly and professional. He also served in the military at one point so his professionalism was not surprising to me knowing he served. Much better experience with George than other local companies who were far less professional and more expensive.Thanks George for all your service 👍🏻Best regards,Bryan (Ret. Army)

  • Review 28 (2019-10-02 - Rating: 5)

    El Paso Appliance Repair is wonderful! Fridge was not working and George came out within a few days and fixed it. We continued to experience some issues but he gladly came back the next day and made additional repairs. Great customer service!

  • Review 29 (2019-01-05 - Rating: 5)

    My first experience with El Paso Appliance Repair was great! From the initial call to make an appointment to the end of service. They sent me a confirmation text of my appointment along with a picture of the person who will be coming to my house and check my washer. Saul (repair guy) was very respectful, courteous and honest. I definitely recommend their services as they have shown to be a professional business.

  • Review 30 (2020-10-27 - Rating: 5)

    I contacted them via phone call, scheduled an appointment, and George drove all the way from an appointment he had in Horizon to the Westside to service my dryer. He diagnosed the issue right away and had the part in his truck to replace the heating unit. Affordable and quick. I will definitely go back to them for other future repairs. Thanks!

  • Review 31 (2020-10-18 - Rating: 5)

    George showed up in a timely manner - even called to come earlier which was very convenient for me. He was scheduled for a fridge repair and after a simple fix he checked another issue with my sink that had come up. He unclogged the sink quickly. Will definitely use again!

  • Review 32 (2019-03-15 - Rating: 5)

    George Smith is the best that El Paso has.!!!! Easy to make an appointment, calls ahead to let me know when he was coming. Went right in and helped us with our hot water heater. Works great now!!! My wife has called him on other repairs needed and she is happy that she found him!!!! I would highly recommend that you call El Paso Appliance Repair anytime!!!

  • Review 33 (2019-04-26 - Rating: 5)

    George did a great job installing my new water heater! Called prior to coming out as promised and arrived within the time window that was given. Cleaned everything up and made it seem as if he was never there! I will definitely be calling El Paso appliance for any future projects. Thanks again George!

  • Review 34 (2019-03-13 - Rating: 5)

    I would HIGHLY recommend El Paso Appliance repair. Being a military spouse whose husband is deployed, I was so skeptical about who I could trust to not charge me an arm and a leg. Everyone we dealt with was amazing and did not stop until the job was done. From talking to Gabby on the phone to Saul and George’s amazing work ethic. They made sure to not give up until we figured out what the problem with the dryer was. By the time George had completed the job, I felt as if he were a family friend and had treated us as if he had known us a long time. They are extremely affordable and you’d be crazy not to choose them for all your repair needs. I hope we have no more problems with appliances but if we did, I would call them again in a heartbeat.

  • Review 35 (2019-02-26 - Rating: 5)

    George was a true professional and he repaired my oven in a matter of minutes. I highly recommend him due to his professionalism and expertise. He also provided friendly customer service and was punctual. Ill be calling for repairs to any broken appliances I may have in the future.

  • Review 36 (2017-07-08 - Rating: 5)

    We have utilized El Paso Appliance Repair twice and both times the service was excellent, not to mention how courteous George was and the person that answered the initial telephone call . He also went out of his way for a specific hose that we wanted for the air conditioner. We were very satisfied for the promptness that they provided. We will continue to seek their service and recommend the company to all our our friends. It is very difficult to find honest, and caring people.

  • Review 37 (2016-10-19 - Rating: 5)

    Great experience. I priced EP appliance repair with two other companies. George quoted me a price over $400 less for a water heater replacement. Other companies in town seemed to want to tack on a lot of extra fees. Pulling permits with the city for a water heater replacement???The quality of the job is excellent. I would use these guys again.

  • Review 38 (2022-05-25 - Rating: 5)

    Was very fortunate they had a cancellation and were able to fit me in. I didnt have an immediate need to fix my refrigerator, just happened to work out. Very professional when scheduling and at time of service. Were transparent of what was wrong and how to fix it. Will most definitely keep them in my contacts for future reference.

  • Review 39 (2016-09-08 - Rating: 5)

    George is amazing. Ive almost always experienced same day service, despite the fact that he is always busy. And hes incredibly talented... Ive used him for everything from air conditioning to heating to gas fireplaces to fridges and freezers to washers and dryers to ovens. Ive recommended him to friends and definitely recommend him here.

  • Review 40 (2020-06-08 - Rating: 5)

    I want to commend George and the person answering in the office if El Paso Appliance company. Both were very professional and knowledgeable in their business. Me. George is an exceptional service agent, very polite, knowledgeable and in his expertise. Easy to talk to and seemed very willing to help. I would definitely recommend this company to anyone that needs professional assistance. Thank you..cw

  • Review 41 (2017-12-02 - Rating: 5)

    Their ability to work with you on your issues hands down gives them 5 stars. The customer service and timely response and information flow 5 stars. Hands down the best deals on installation and repair for my appliance needs. They kept me up to date and was always honest, whether I wanted to hear it or not but saved us in the long run from bigger issues. Very professional and knowledgeable.

  • Review 42 (2019-03-27 - Rating: 5)

    I emailed them the night my oven wasn’t working and got a phone call the very next day and they gave me an appointment on the same day. They came out to see it and repaired it the next day. Very fast service! The guy who came and repaired my oven was very nice and understanding. We have an indoor dog and he’s all about wanting to get to know new people in our home.

  • Review 43 (2020-02-22 - Rating: 5)

    Had a very good experience with the tech, he was very courteous and knowledgeable of what was wrong with my dryer. He said it could be two things wrong after he asked what the dryer did before it stopped working. And he was right on point, it was the first thing he mentioned could be wrong. He had the part with him, and fixed the dryer right in front of me after showing me the broken part.Saved me time and money and Im very happy with his service.

  • Review 44 (2021-01-20 - Rating: 5)

    Since the phone call to schedule the repair service for our dryer until the job got done, i recommend 100% El Paso Appliance Repair service. George Smith explained what had to be fix and got done the job in no more than 30 minutes. Great service! Thanks!

  • Review 45 (2018-06-13 - Rating: 5)

    Great Service! I had two techs come out and look at my fridge before I called El Paso Appliance repair an they couldn’t figure it out. George was my last tech before I figured I had to buy a new fridge. He fixed it that day! I will definitely be using them again for repairs and would highly recommend to friends!

  • Review 46 (2017-08-24 - Rating: 5)

    Very professional and on top of it! I called several places and they had the best deals with the highest rating. They notify you constantly if they are going to be a little late or when your appointment is. The phone receptionist is very sweet and so is the repairman. Overall, great business and great rates! I would recommend them to anyone first.

  • Review 47 (2016-05-26 - Rating: 5)

    I had an excellent experience from the time I called to the very end of the service call. George answered my call, scheduled my service in a timely manner, and was quick to find the problem with my washer. The rate was affordable, and the service was friendly. The only problem I have is not being able to give Ep Appliance repair 5 more stars. I will definitely call them if I ever need a repair on one of my appliances again.

  • Review 48 (2019-04-18 - Rating: 5)

    Saul from El Paso Appliance was great! He was professional and did a very thorough job installing a new ice maker on my refrigerator. Wonderful customer service! I will definitely use them again. Thanks!

  • Review 49 (2015-12-05 - Rating: 5)

    El Paso Appliance Repair-West repair was great! They were very friendly and honest. He didnt try to sell me services I didnt need for my Samsung refrigerator. The cost was very affordable and he came between the time window I was given. I will be calling them for any issues I have with my appliances in the future.

  • Review 50 (2019-03-13 - Rating: 5)

    Initially hired to fix my dryer that wasn’t turning on, also ended up unclogging dryer vent. George was very nice, and did a good job. Pricing was fair. Will be calling them back at least once a year to clean out lint from vents.

  • Review 51 (2018-10-03 - Rating: 5)

    I recently started having trouble with my Samsung dryer. I used to have the matching washer, but that gave out within a month and was a nightmare to get repaired and eventually replaced. I was hesitant to call because of previous experience with another company not having parts and having to wait. I must say that’s I am absolutely pleased with the service that I received from El Paso Appliance Repair. From the moment I called the staff was extremely attentive. The tech, George S. arrived within the predetermined time window, was very respectful, and got straight to work, in and out within an hour. I will be calling them for any future maintenance needs and would highly recommend to anyone that may be in need of such service. Also, the tech noticed my AC was not working and offered to help, unfortunately I had already called another tech, however, if I am not pleased I will not hesitate to call EPAR. Thank you all so much!

  • Review 52 (2016-09-16 - Rating: 5)

    My washer broke down and I called George at El Paso Appliance Repair. He came out and told me what the problem was. Ordered the parts and he came back and installed. The washer came back to life! George was absolutely friendly and very professional. You can see that he takes pride in his business. I found my new repair guy! Thank you, George for everything!

  • Review 53 (2019-03-27 - Rating: 5)

    Had a hot water heater that needed to be replaced. Called several plumbers and EP Appliance Repair came in at a respectable amount. George confirmed the appointment and on the day of the job he was punctual and clearly knew what he was doing. The job was done to standard and he replaced the inlet water valve at no additional cost other plumbers said that would be an additional cost Give these guys a call youll be glad you did.

  • Review 54 (2016-05-12 - Rating: 5)

    Had George come out about a month ago to do some work on my refrigerator. He was able to change out the compressor and got it running and its been running great ever since. Leaving this review because I called him today to schedule an appointment for my dryer. He wasnt able to make it but sent someone else out that got it going.

  • Review 55 (2016-07-09 - Rating: 5)

    Left voicemail and Jorge called back within 5 minutes. Explained situation with a.c. unit he said he could have tech out in 30 minutes. Tech named Saul was out in 20 fixed issue in 10. Keep in mind company I was referred to by builder said no techs available until Wednesday and today is Saturday! With 100 degree weather outside no way I could have waited.Saul was polite and professional took the time to explain a few things. Before he left said if we ever needed anything else theyd be available. Fantastic customer service experience overall as a result if I ever need any appliance repair needs theyll be the first company I call.Thanks gentleman!! My kids and I are very appreciative.

  • Review 56 (2015-12-12 - Rating: 5)

    Ridiculously easy. Phoned, made appointment, They showed up. really fast Wow.Then he fixed our dryer. Uh, I didnt cry, I didnt have to wait for parts to be ordered, didnt have to deal with a big nightmare. A dream come true in repair service. Price was totally fair and reasonable. Thank you El Paso Appliance Repair

  • Review 57 (2018-12-04 - Rating: 5)

    Ive had George and Saul come to my house on two different occasions for my dyer and then my washer they arrived on time both of them were very nice and professional I would highly recommend them. I plan to call them if I need work done in the future.

  • Review 58 (2015-02-06 - Rating: 5)

    George, the owner was incredibly knowledgable when we spoke on the phone to assess what the problem might be with our dryer. In our experience calling around, he was very up-front about the cost for labor & parts whereas most places in the El Paso area were not readily addressing that information so that we could compare prices as consumers. He very swiftly came to do an inspection, and once we realized it was not the dryer itself, he was able to remedy and repair the situation which ended up being our electrical box. Very happy with our decision to hire El Paso Appliance Repair & George was friendly and efficient. Punctuality was also a major plus and all around did a professional job. Highly recommend. A+ business.

  • Review 59 (2019-04-24 - Rating: 5)

    Awesome experience!!! George was professional, prompt, kind, and very helpful, explained what he was doing or going to do, with reasonable prices. I would recommend his service to ANYONE needing repairs on any large appliance.

  • Review 60 (2020-11-19 - Rating: 5)

    Good service. George, tech , is very good and professional. El paso Appliance was upfront about scheduling and price for service fee. Only downside was had to wait for the part to be delivered. George was very upfront about price and about having to order the part needed.

  • Review 61 (2015-11-05 - Rating: 5)

    We have recommended Review El Paso Appliance Repair to everyone we know. They have fixed a multitude of items for us in an affordable and extremely professional manner. They are always prepared, they educate you in your appliances and have been great consultants to us. Do not hesitate in hiring them! They are the best!!

  • Review 62 (2020-07-24 - Rating: 5)

    Service was great. George was very professional and courteous. He explained everything very well. I will definitely be using them again if need appliance repair.

  • Review 63 (2020-11-20 - Rating: 5)

    George was extremely helpful. He was on time, practiced proper safety measures during the current COVID crisis, and let us know our problem quickly and explained the issue to us in a way we could understand. We will not be using any other repair company again!

  • Review 64 (2014-07-23 - Rating: 5)

    El Paso Appliance Repair is the go to business for HVAC repair in El Paso. Whenever I call they give me a same day appointment, which is important when you do not have AC in the summer. Other places I have called wanted me to wait a week for an appointment. The guys who come out are polite and knowledgeable and take care of the issue quickly and professionally. The service that they provide is also very reasonably priced. Five stars without question!

  • Review 65 (2022-10-11 - Rating: 5)

    Had excellent service, George Smith worked on my stove and my washer and fixed everything. Very happy with my experience with this company. I highly recommend them to everyone. Very pleasant people to work with.👍

  • Review 66 (2019-07-07 - Rating: 5)

    This is the second time I have had George work on appliances at my home. His honesty and professionalism impresses me more each time. I cant recommend him enough. He really is the best.

  • Review 67 (2021-09-18 - Rating: 5)

    Customer service was fantastic both over the phone and in person. George, our repairman, was courteous and professional. The service provided was top-notch. It was expensive, to be honest, but service like this is worth it.

  • Review 68 (2016-12-11 - Rating: 5)

    After I woke to my water heater leaking on a Saturday morning, they weren quick to help unlike all of the other companies I called. Theyre super polite and pleasant. I will gladly hire them again and I recommend them to family/friends.

  • Review 69 (2016-05-21 - Rating: 5)

    George came out within the time frame he promise and was very knowledgeable and really friendly. Fix my AC within mins and did not charge me an arm and a leg to do it. I highly recommend him to anyone.

  • Review 70 (2021-04-08 - Rating: 5)

    EP Appliance Repair was able to troubleshoot and repair our $3k+ Whirlpool refrigerator. The lights and Cooling stopped working and George replaced one of the electrical boards that activated the cooling compressor. The fridge failed a week after and George was right back at my house to get us going. We had to order another board which took another 2 weeks. All in all, I am super picky when it comes to work being performed at my house and EP Appliance Repair will be our go to. $400 repair, my eggs are now cold.

  • Review 71 (2014-10-07 - Rating: 5)

    Not once but twice, Ive called these guys late in the evening with oven repair issues - one of them a potential gas leak. Both times, Reuben answered the phone and spent several minutes talking me through the problem. He was generous with his time and very knowledgable. Though we didnt end up hiring them - once because the problem resolved itself and once because my landlord had a relationship with another company - I was so grateful and impressed that I asked if I could send a small check as a token of appreciation. Reuben gracefully turned it down and requested just a positive review. So here it is: these guys are honest and capable. Highly recommended.

  • Review 72 (2016-03-15 - Rating: 5)

    Call El Paso Appliance Repair to fix our Frigidaire ice maker. They set an appoint for the next day. They can on time and called to notify they were on the way. (HUGH 👍🏻). The technician was professional and informative. He showed me what was wrong. They quoted me a price and the final price was the same. (Unlike other places who change it along the way). I am very impressed with my total service and will definitely be recommending them to all my friends.

  • Review 73 (2014-08-16 - Rating: 5)

    Outstanding service! My refrigerator stopped working and I was afraid of my food spoiling if it wasnt fix right away, so I was willing to pay extra for a same day service from anyone. Called a few places and EP Appliance had the best feel. Their tech was very knowledgeable and was able to get my fridge up and running in no time at a price lower than what I expected. I would defiantly recommend EP Appliance to anyone and use them again.

  • Review 74 (2019-11-10 - Rating: 5)

    This company is awesome!! They called with status updates. He came during the times he said he would come. Very friendly. He made sure the area was clean before he left. I will definitely call them if I have any more house issues.

  • Review 75 (2020-11-13 - Rating: 5)

    I have requested repairs for three different appliances and all have been repaired successfully. Mr. Smith was very punctual and friendly, even on short notice. He goes above and beyond to provide customer satisfaction at a very reasonable price. Highly recommended!

  • Review 76 (2018-10-19 - Rating: 5)

    This man, George, deserves 10 stars out of 5. He came out same day on a Friday to fix our AC. Three other local businesses were going to let us suffer thru a West Texas heat wave for the weekend. He figured out our problem quickly, went and got the new part, had the AC up and running within a few hours of first arriving at our door. He’s come out a few other times for maintenance and such, but he won our hearts with that first miracle he pulled off.TL;DR HIGHLY RECOMMEND THIS BUSINESS

  • Review 77 (2014-07-20 - Rating: 5)

    We have called EP Appliance several times for various repair jobs. Refrigerator as well as air conditioning problems. All three times we have had courteous, excellent service. I would highly recommend Ruben and George to my friends and neighbors and will call them again when/if the need arises.

  • Review 78 (2013-11-12 - Rating: 5)

    I called EP Appliance repair and set up an appointment, they were here right on time and took care of my washer within fifteen - twenty minutes. The technician was very nice and professional and knowledgeable of he was doing. I will be calling them for any further repairs on any of my appliances. Highly recommend them.

  • Review 79 (2017-09-09 - Rating: 5)

    I first meet George at Peter Piper pizza . I had been staying at Spring Hill Suites . My homes A/C was out and my new refrigerator .Well dressed well mannered very professional . Compared to all the yahoos I called includeing the drunk , very unprofessional. This man Georg blew them out the water! I cant believe i was so blessed. Thank you for all the super hard work you did. Thank you for the recommendations and the photos of my A/C that you will be replacing.

  • Review 80 (2015-10-20 - Rating: 4)

    George fixed my washer and dryer and now they work like a charm. If you need your appliances repaired- hes your man! Professional, knowledgeable, and the price was incredibly reasonable!I will call this company anytime I need an appliance repaired.Thank you!

  • Review 81 (2019-01-31 - Rating: 5)

    Called regarding refrigerator service. Received a call back very quickly and was able to get an appointment the same day. Communication was excellent and service completed at very reasonable price. Would definitely use again!

  • Review 82 (2017-05-02 - Rating: 5)

    George did an awesome job. He was on time and did the work on my LG Washer and it has run flawlessly ever since. He is in my address book now for any future work I need done.

  • Review 83 (2018-12-08 - Rating: 5)

    Hello, just to let you know I am verySatisfied with your service. I always callEl Paso Appliance Repair for all myNeeds I have always been more thanServed whenever I called you.A loyal customer for 3 years.Ulla Hazel

  • Review 84 (2015-12-23 - Rating: 5)

    I can give only most positive feedback to El Paso for the quality, yet very affordable service. We called El Paso Appliance Repair to fix our whirlpool refrigerator. Freezer and ice maker were not working properly. They identified the problem fast and luckily had the required part in stock to fix the ice maker. He came back few days later and fixed our freezer. . A+ or 5-stars goes to El Paso .

  • Review 85 (2017-11-24 - Rating: 5)

    I called in a panic thinking I had basically ruined my furnace. George came out, was very courteous, and discovered I had only shorted out a transformer. What I feared would be a $1000 job was only $110.00. He returned the next day and had the furnace up and working within 15 minutes. I highly recommend El Paso Appliance Repair.

  • Review 86 (2021-09-15 - Rating: 5)

    Had been having some trouble with my dishwasher not draining. Had tried several DIY products but no luck.George came and in 5 min, it was fixed..........Happy to say my wife is happy and Im no longer sleeping in the dog house for my failed attempts lol.

  • Review 87 (2020-09-29 - Rating: 5)

    Mr. S. Ruiz was very nice, very helpful, professional. My fridge is working like a charm. Good job, El Paso Appliance Repair. I will be recommending EPAR to my friends and neighbors.

  • Review 88 (2017-08-17 - Rating: 5)

    I have very few moments I can recall in where I am speechless, and my entire experience with El Paso Appliance Repair has done just that. From the phone call all the way through to them getting my fridge fixed, the experience was flawless and amazing. They made everything so easy and effortless. I cant thank them enough! Thanks guys!!!

  • Review 89 (2021-01-22 - Rating: 5)

    This is a family owned business. I am proud to say they are awesome repair experts. During this troubling time it is extremely important to support family, ElPaso owned businesses. This is our third time using them and though fixing appliances is never fun, they work with you . My family is gratful for tour work. Thank El paso appliance repair

  • Review 90 (2017-02-14 - Rating: 5)

    George made a house call to check out my dishwasher. I decided to get a new one but I was really impressed with his professionalism. I really appreciated him informing me of my Appliance and what to look for. He even gave me a few suggestions of where I could find some good appliances. Thanks a lot George!

  • Review 91 (2019-03-20 - Rating: 5)

    Was hesitant to call a place that isn’t a Best Buy or Sears (rip) but these guys were fast and very friendly with always being in contact with you. They text to let you know your appointment call you to let you know they at eon the way or in my case called to see if they can come earlier and not just show up! Fair priced too

  • Review 92 (2018-10-04 - Rating: 5)

    To All Who Read This Message: El Paso Appliance Repair Company is the BEST repair company in the southwest. My ice maker and refrigerator rubber seals were replaced within 48 hours. Look no further, this is the company for all your appliance repair needs.

  • Review 93 (2020-07-28 - Rating: 5)

    Very professional and quick he knew what he was doing. The first appointment he came and gave me quote he actually new what was the issue of the dryer and show me the part that was broken. And when the part arrived it took him less then an hour to fix it.

  • Review 94 (2015-11-26 - Rating: 5)

    Just had my dryer fixed by them. He was quick, professional and to the point. I will definitely continue using this company. Price was very fair. Thanks El Paso !

  • Review 95 (2016-11-03 - Rating: 5)

    Jorge was great! I called and they were able to come out the same day and give an estimate. I have two sets of whirlpool cabrio(s), one I have owned for 5 years but has a bad bearing and a newer set that I inherited with my new home purchase. The new set needed a new suspension system and shaft. They assessed both washers and I was advised that it was cheaper and better to repair my old whirlpool cabrio platinum washer. They completed the work in a timely manner and saved me at least a few hundred dollars by not repairing that newer cabrio that needed a whole lot more work. Parts and work also came with a warranty. I will recommend them to anyone that needs an appliance repaired.

  • Review 96 (2017-05-05 - Rating: 5)

    We had our washer repaired by Mr George Smith from EP Appliance. He was very professional about the problem we had and within no time he was able to get the part we needed repaired and fixed the problem with our washer. We recommend EP Appliance to everyone who has a problem with their appliances because of their rates are low and their quality is high. 10/10.

  • Review 97 (2019-04-23 - Rating: 5)

    George was quick and efficient. Came in, started working right away and got our washer running. He also fixed our drum liner and gave a good tip to help reduce any smells.

  • Review 98 (2021-06-01 - Rating: 5)

    Happy I considered them , kept the appointment and showed they are a professional outfit. Will recommend to family and friends .George was very helpful and professional Thank You El Paso Appliance 👍👍

  • Review 99 (2021-06-09 - Rating: 5)

    Would highly recommend. Had to order part for broken washer, George came back and did the job in about 10 minutes. Will call them up in the future if I need help with any appliances. A++

  • Review 100 (2013-11-12 - Rating: 5)

    George and Ruben did a great job diagnosing and repairing our washing machine. I called them at 2:30 p.m. and at 3:45 p.m. they were at my house. They did not try to take advantage of us by saying of you need this or that. I believe these guys are very knowledgeable and honest and I certainly would recommend them to anyone looking for major appliance repair. Thank you guys!!!

  • Review 101 (2015-01-26 - Rating: 5)

    Great Service! Quick service and easy on the pockets. George is awesome he repaired my dryer in less than 30 minutes!!! Glad I didnt have to replace it.

  • Review 102 (2015-11-03 - Rating: 5)

    My washer broke and my dryer was squeaking so i called these guys. They came 2 days later and fixed everything. They were very professional and told me the price of everything before doing any of the work. I would call them again in a heartbeat!

  • Review 103 (2019-02-27 - Rating: 5)

    From the person who answered my call to the person who repaired my oven, they were courteous, professional, and knowledgeable. The repair person was quick and did an outstanding job. He also answered all of my questions. I’m definitely going to call this company again if/when I need an appliance repaired.

  • Review 104 (2016-10-13 - Rating: 5)

    I needed home a/c repair. These guys came through where two other local companies didnt even show up. Good service. Reasonable pricing. I had a good experience. Our house is cool again! Thanks!

  • Review 105 (2019-04-09 - Rating: 5)

    EPAR was great, they kept me informed of when the service tech would arrive so I could be there and I didnt have to wait. The service tech was professional, knowledgeable and courteous and thoroughly explained what was done and why .... I will use them again and would recommend them.

  • Review 106 (2019-04-27 - Rating: 5)

    Great people. Very friendly and helpful. They had my issue diagnosed and fixed in five minutes. I learned the company owner is also former military which is a plus for me.

  • Review 107 (2013-02-16 - Rating: 5)

    This guy was awesome! Called him this morning for my stove that had a gas leak, showed up on time, made the repair and was extremely affordable! Very professional and even looked at my other troublesome appliances. I highly recommend this guy for anyone with appliance repair needs!

  • Review 108 (2025-01-17 - Rating: 5)

    Excelent service, so fast, and efficient

  • Review 109 (2018-01-15 - Rating: 5)

    Had George come out on several occasions to help with different appliance repairs around the house. He never disappoints me. Highly recommend him for any of your appliance repairs.

  • Review 110 (2023-08-25 - Rating: 5)

    They were quick. They new the problem & fixed it do quickly thank you so much. Please call on them for any appliances repair,

  • Review 111 (2018-11-17 - Rating: 5)

    Very professional. They came when they said they would, called when they were within an hour away, George introduced himself and his partner when they arrived. They were professional, thorough, and then explained what the issue was. Will use them again, for sure.

  • Review 112 (2021-10-19 - Rating: 5)

    DONT GO ANYWHERE ELSE!If you are LOOKING TO SAVE A FEW DOLLARS and go to a Less Honest, Less Skilled Business....YOU ARE BEING FOOLISHGeorge is the BESTFair, Honest, Great Communication . .and Very Capable!Always Respond....Very KindTrustworthy to have around your family!

  • Review 113 (2017-11-16 - Rating: 5)

    El Paso appliance continues to me my go to company to service my appliances. I have called for services regarding my heating/ cooling unit, refrigerator, and most recently my washer. All the services that have been rendered are conducted quickly and properly at a good price.

  • Review 114 (2020-11-14 - Rating: 4)

    I appreciated the honesty and advise George gave and diagnosing the problem & cost up front. Appreciate that professional honesty in that line of work. Also, the precautions he took by wearing appropriate PPE.

  • Review 115 (2018-06-21 - Rating: 5)

    Proffesional service! George does a great job! We are so happy to get him to fix our AC issues. Strongly recommend him.

  • Review 116 (2021-08-20 - Rating: 5)

    Professional, Punctual, Friendly and awesome service! George found the problem right away! Fixed the issue in no time! Def recommend! The best part I dont have to buy a new fridge! :)

  • Review 117 (2015-12-08 - Rating: 5)

    My technician mark was professional, courteous and proficient. Not only did he take his time and respect our home but he corrected the issue. 5 service all around. Thank you! El Paso Appliance Repair-West

  • Review 118 (2019-03-19 - Rating: 5)

    Thank you for your prompt service today. Saul was great! We will definitely call you for future needs. May God continue to bless you and your business.

  • Review 119 (2018-12-07 - Rating: 5)

    I emailed EP Appliance Repair and I received a quick response. My dryer repair was the next day and we were drying our clothes that same day. Thank you George.

  • Review 120 (2019-09-07 - Rating: 5)

    George has been repairing my appliances for a couple of years now. He is knowledgeable,respectful,responsible. I recommend him without reservations

  • Review 121 (2014-03-07 - Rating: 5)

    Service was fast and courthouse. Took apart refrigerator and found that there was moisture build up cutting off circulation. Did not try to sell me an expensive repair. Gave me instructions and identified the part that would need to be replaced if freezer did not kick back up. Highly recommend company

  • Review 122 (2017-01-18 - Rating: 5)

    George was friendly, diagnosed the problem, got the part and came back to fix my ice maker all in an afternoon. I would highly recommend El Paso Appliance to anyone in need of repair!

  • Review 123 (2019-11-02 - Rating: 5)

    Maria Ruiz was awesome to work with. Very patient and explains everything that is wrong and what needed to be repaired. I would highly recommend this company to anyone who is in need of appliances repair.

  • Review 124 (2019-11-02 - Rating: 5)

    George was terrific, solved my furnace problems quickly. Very fair pricing. I will use them again if the need arises.

  • Review 125 (2020-07-23 - Rating: 5)

    Mr. Smith came to my house on time. HE worked continuously without interruption on my washer. Mr. SMITH has a good work ethic. He knew what was wrong and made repairs to my washer . He also guaranteed parts for one year.

  • Review 126 (2019-02-15 - Rating: 5)

    A+++ Service. The young lady when I called very professional, SAME DAY house call! The technician, Saul, was professional, knowledgeable, and friendly. Theyll be my go to appliance repair service going forward. Thank you.

  • Review 127 (2023-10-15 - Rating: 5)

    Had an issue with my washer and it even though it was an unusual problem he was able to fix it and was very professional with prompt service.

  • Review 128 (2013-11-09 - Rating: 5)

    I was very pleased with the services from EP Appliance Repair. The technician efficiently fixed my washer and dryer. He was punctual, professional and very trustworthy. I highly recommend EP Appliance Repair for any and all services.

  • Review 129 (2017-03-15 - Rating: 5)

    Great service! My tech George Smith was very knowledgeable, he diagnosed the problem with my washing machine quickly and was very helpful. Great tech, great service, happy customer!

  • Review 130 (2014-10-20 - Rating: 5)

    I recommend this company, very great customer service and knowledgeable. They offered same day service at a very reasonable price. I will continue to use them for all of my appliance and other service repairs

  • Review 131 (2018-02-14 - Rating: 4)

    Prompt repair with needed parts for gas dryer readily available, reasonable cost. Tech may have overlooked the lint hose, came lose next day, otherwise happy customers here.

  • Review 132 (2019-01-03 - Rating: 5)

    George & Ruben were great!!! Professional, prompt & did quality work!!! I will continue to use EP Appliance Repair in the future.

  • Review 133 (2017-04-27 - Rating: 5)

    George did a really good job and finished in a timely manner was very polite the whole time he was here working on the dryer. He was very professional.

  • Review 134 (2020-08-13 - Rating: 4)

    They sent a knowledgeable repair person, paying for service was very convinient, my only negative was that it took 3 weeks for the part to come in. He knew what he was doing and they followed through with the call.

  • Review 135 (2015-10-29 - Rating: 5)

    George was a life savior, came and fixed my dryer at a responsible price, worked around my schedule. Highly recommend.

  • Review 136 (2019-01-31 - Rating: 5)

    Fast and friendly service. Would recommend them to anyone that needs their dryer repaired. The technician George was amazing.

  • Review 137 (2019-11-10 - Rating: 5)

    They provided prompt and Excellent service, above all they are honest and very good price. Recommend you call them for your next repair or service with your appliances or AIr condition problems.

  • Review 138 (2019-04-21 - Rating: 5)

    Great, honest, and timely customer service. George was our technician, and was very professional, knowledgeable, and kind. Thank you!

  • Review 139 (2015-11-29 - Rating: 5)

    They fixed my fridge and just in time for Thanksgiving! They were on time and helpful. They also did a little extra maintenance to help it last longer. I highly recommend them.

  • Review 140 (2019-10-18 - Rating: 5)

    George was amazing! Got our fridge working for opening night and answered all my question when trying to find the best deal on a part.

  • Review 141 (2019-03-13 - Rating: 5)

    Very professional, timely, and attentive. George quickly repaired our washing machine explaining the issues and recommended future service. Thank you!

  • Review 142 (2021-04-20 - Rating: 5)

    Very friendly service and fair rates. Quick turnaround on parts and repair service, website was easy to use to schedule an appointment.

  • Review 143 (2018-12-17 - Rating: 5)

    George was able to figure out the problem with my washer, explain it to me so I understood, ordered the part and fix it all within a matter of one week.

  • Review 144 (2020-07-24 - Rating: 5)

    I’d like to thank George for same-day service very professional was very confident that he was going to fix my stove went out of his way to to fix it thank you !again customer for life!!

  • Review 145 (2019-04-11 - Rating: 5)

    Super easy to set up online. George was fast and efficient -- got our stove working in no time!

  • Review 146 (2021-12-31 - Rating: 5)

    Very professional explained every detail what was wrong with my washer ,washer was unable to be fixed but the gentleman went out of his way to clear all the excess water left Inside the washer which was very helpful so water wouldnt be all over my floor I think he went above and beyond very great service

  • Review 147 (2019-05-04 - Rating: 5)

    Fast, courteous and professional service. One of the few shops in EP that works on Samsung appliances. Would/will use again and reccomend to a friend.

  • Review 148 (2019-02-20 - Rating: 5)

    Very satisfied with the service. Fast repair and that same day I started using my dryer. Thank you for great service.

  • Review 149 (2024-06-10 - Rating: 5)

    Quick, precise and done right. George is a master of his craft.

  • Review 150 (2019-10-12 - Rating: 5)

    Amazing customer service. George is so nice and kind. Will completely recommended! Fair price !

  • Review 151 (2019-10-19 - Rating: 5)

    Called once for AC repair and once for water heater repair. Awesome customer service! Repairs went quickly, and fairly priced.

  • Review 152 (2016-10-12 - Rating: 5)

    Had an issue a while back with my fridge. Called and received expert and reliable service. Had meant to post this at the time but Le Google wasnt letting me.

  • Review 153 (2014-10-17 - Rating: 5)

    Reasonable price, very efficient and honest. They have repaired my washer, dryer and refrigerator. I will not use anyone else!

  • Review 154 (2019-06-16 - Rating: 5)

    They were really nice! I would highly recommend. They work on weekends that’s a plus! Decent prices as well!

  • Review 155 (2019-11-01 - Rating: 5)

    Awesome guy came the same day very nice called when he was on his way would highly recommend and also use again

  • Review 156 (2018-12-15 - Rating: 5)

    This place is garbage... guy comes and doesn’t even know what he is taking about.. no thanks.. they thought they were going to make us stupid.. good one, I am pleased after George came out and took care of the problem.

  • Review 157 (2019-04-01 - Rating: 5)

    Respectful and good customer service. Punctual on time for arrival times for service. Overall great experience and I would definitely recommend them.

  • Review 158 (2020-06-28 - Rating: 5)

    We’ve used El Paso Appliance Repair a few times over the last 4 years of owning a home. They have always been on time, and fair with their prices.

  • Review 159 (2014-08-19 - Rating: 5)

    This crew is the best in El Paso for any appliance repairs they are quick and dependable. Looking forward in doing more business.......AURYTE!!!!!!

  • Review 160 (2018-05-27 - Rating: 5)

    Holiday weekend, they still managed to get a technician out to resolve the problem the same day I called, Quick fix, fast service and Extremely friendly company

  • Review 161 (2024-12-20 - Rating: 5)

    Very good organization

  • Review 162 (2019-12-02 - Rating: 5)

    Cant remember the name of the tech but he was knowledgeable and pretty cool, would recommend them. Good service.

  • Review 163 (2020-02-08 - Rating: 5)

    Very good mechanic for a refrigerator... Loved the honesty and punctuation.. Id recommend this company. Well done guys.