Berkeys Plumbing, AC & Electrical

Located in Houston, Texas

Address: 4311 Belmont Ave Suite 125, Dallas, TX 75204, United States

Phone: +1 214-612-0133

Rating: 4.9

Services

On-site services
Appointment required
Credit cards

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-08 - Rating: 5)
Kurt is very knowledgeable and experienced and provided context for the changes that are coming. It was a help in the decision making process. He is easy to talk with and an asset to Berkeys and your customers… Ismael, Christian, Rafael, and Roberto all did exemplary work and answered our questions. I learned a lot through this process thanks to them. Berkeys and their crews get top marks from us and we highly recommend them… thanks for a great job!

Review 2 (2025-02-20 - Rating: 5)
If you’re not using Berkeys for your plumbing needs what are you even doing? Today I had what I thought was a water heater leak. My technician Clayton was here within an hour of my panicked phone call, dug around in the attic and found it was actually my refrigerator water line that had frozen and was leaking above the water heater. He gave me 2 repair options and had it done quickly. We also discovered the same old copper line was behind the refrigerator and he replaced that as well. Then vacuumed behind it! Then after hours of work, going to and from to get parts, he said “is there anything else you need while I’m here?” He insisted on cleaning my sink faucet gasket that had decreased water pressure. Mark that off the list! No where else will you get service like this. Thank you Berkeys.

Review 3 (2024-09-18 - Rating: 5)
Very smooth, professional experience from start to end on my AC replacement. Courtney was excellent about explaining the options and process. Next day Ton and I didnt catch the other installers name but they did an awesome job as well. The whole team went above and beyond!

Review 4 (2025-02-21 - Rating: 5)
Berkeys has been terrific in fixing any of my plumbing issues through the years and I emphatically recommend them. Their appointment scheduling is direct and simple, their communications by text, phone, and email is clear and efficient, and their techs swiftly resolved my issues in each instance. No pressure or hard upsell for services not needed. Communications were clear and understandable. In each visit the tech explained what caused the issue and advised how to prevent or possibly resolve myself in the future. Glad to have a trustworthy service provider to rely on when needed. Thanks again Berkeys for the fantastic service!

Review 5 (2025-01-08 - Rating: 5)
Ive become a real fan of Berkeys! Ive used them for plumbing and electric in the past with great results. Thats why I called them this time when my water main broke near the meter. Theodis from Berkeys just finished repairing it. He rocked it! Great customer service. He designed a fix that is better than new and tested it to be sure! Thanks Theodis and thanks Berkeys!

Review 6 (2025-02-24 - Rating: 5)
Berkeys Is truly a company you can depend on. I’ve had other plumbing companies out to my home and the professionalism that Berkeys displays Is far beyond any other company. They are honest, trustworthy, and you can depend on them day or night for any problem you may have. Shout out to Derek who did an outstanding job evaluating our issue and being honest about the options. I highly recommend.Berkeys And you will not be disappointed

Review 7 (2025-02-18 - Rating: 5)
Great communication from Berkeys from the moment I first called them about my plumbing issue. They worked around my schedule and the technician was efficient, knowledgeable, kind, and professional. He even graciously worked with and around my dog and two cats. I highly recommend this company and would absolutely use them again.

Review 8 (2025-02-23 - Rating: 5)
AAAAAAA++++++ The shower wasn’t draining due to leftover grout from a previous remodel. I had, of course, done all of the sure fire suggestions on google. Nothing. I called Berkeys at 11 am and Wes came at 4:30 and by 5 the shower was all cleaned out and draining perfectly. Wes was professional, knowledgeable and very friendly. He left the bathroom as clean as he found it. You can’t ask for better customer service than I received from Wes and Berkeys. Thanks y’all!

Review 9 (2024-12-05 - Rating: 5)
Devin Gilbert is an extraordinary plumbing professional! He’s not only expert and experienced but also someone who goes the extra mile. Family man, totally trustworthy. He identified and expertly repaired a difficult and complex sewer line break — over the Thanksgiving holiday. He’s a major asset for Berkey’s AC Plumbing and Electrical, a top-notch company.

Review 10 (2025-01-23 - Rating: 5)
Ive used Berkeys for years and have had them out for plumbing, a/c and electrical. They are the only company Ill use because they always do a great job, show up on time and treat me fairly. Theyre transparent about the cost of their work and Ive never ever felt like they were nickel & diming me or trying to sell me something I didnt need. Chris, one of their electricians, was at my house today and was awesome. He fixed me and was a great guy doing it. I would recommend Berkeys to everyone.

Review 11 (2025-02-24 - Rating: 5)
Excellent work! Easy online scheduling, fast response, great service. Repeat customer for repairs and service-annual AC checkup this time. Randy was very thorough and efficient and fully explained the results of his inspection.

Review 12 (2025-02-18 - Rating: 5)
Our heater went kaput just as the temps were going way, way down and the pros at Berkeys provided top-notch advice and instillation the same day. They were professional, friendly, and left everything so clean you would’ve never known they were there. Would highly recommend for your HVAC needs.

Review 13 (2025-01-25 - Rating: 5)
My experience was positive from the first meeting all the way through post installation of all equipment. Sales person was very knowledgeable and patient explaining the details of my options. Multiple equipment Installation was completed in just one day. My discussion and interaction with the electricians, plumbers, supervisors, inspectors, etc was professional and cordial. Outstanding service. I’m glad I chose Berkeys !

Review 14 (2024-11-09 - Rating: 5)
Devin showed up and took care of the plumbing issue, explained everything to me in detail and was very professional and polite. I would recommend Devin and his service to any and everybody! I was stressing so much and when he showed up, Devin took all of that stress away by fixing the plumbing issue. Thank you sir!

Review 15 (2025-01-30 - Rating: 5)
We have two heat pump u its in our house ,American Standard. And Berkeys put them in. We have had duct work and new thermostats as well. When problems occur, as the do these days with all the digital and bells and whistles, Berkeys is here ASAP and get us fixed right up. Our relationship has been professional yet treated like family.We also had new fluffy white insulation added to our attic, they do that too.Berkeys wants their clients to be satisfied and their representatives go above and beyond to get the job done.Having a contract for two checkups and cleanings each year for heat and for air conditioning is good to have too. It also enables you to not have a service call charge if problems arise.Thank youBerkeys

Review 16 (2025-02-06 - Rating: 5)
I’m so glad I paid for Berkey’s to come out! Kyle was attentive and thorough in making notes about what we might need to have done. He took his time, and clearly cared about the job he was doing. If we ever have further issues, I know who I can count on. Thank you Berkeys for honest business and a skilled technician!

Review 17 (2025-02-06 - Rating: 5)
We can’t thank Luis and Nick enough on how hard they worked and didn’t give up on an electrical job that turned difficult -due to how our old home was wired back in 1980s.Absolutely love this company and will recommend them highly. Employees the best! Friendly kind and Knowledgeable.

Review 18 (2025-01-15 - Rating: 5)
We had great service from Matthew. We had some issues with our new water heater and he came and explained everything. He was very patient with us and did a great job. I would highly recommend Matthew and Berkey’s.

Review 19 (2025-02-26 - Rating: 5)
Excellent service all around. Office is knowledgeable and helpful. Techs are always skilled in their trade, efficient, on-time and professional. I have been a client for years and have never had an issue. Highly recommend.

Review 20 (2025-01-27 - Rating: 5)
Nick (one of the managers) was my original contact. He helped make the process quick and stress-free in getting the water heater replaced at my rental house. I chose Berkeys plumbing because of their warranty, and the fact that they stand behind their work. I would definitely recommend them to anyone looking for a reputable plumber.

Review 21 (2024-12-06 - Rating: 5)
Chris was absolutely fantastic. He was kind and friendly and so sweet to my dog. He explained everything to us so we could understand. He was integrous and straight forward and will definitely recommend him and he’ll be our first call should we ever need. The company is lucky to have him

Review 22 (2025-01-09 - Rating: 5)
Due to problem with water heater pilot light not coming on we had Berkeys send a tech out to install a new pilot light assembly we had purchased from Rheem. Connor Wilkins came out during the snow and bad weather to do the repair. He did a great job, was fast and thorough. Very knowledgeable and a very nice young man!

Review 23 (2025-02-06 - Rating: 5)
Im a long time customer of Berkeys, yet there have been no incidences requiring discussions with a manager. The service employees have been knowledgeable of my system components and able to perform the required services. They have noted and explained why an unexpected repair should be done. Scheduled services have always been on time, or I was advised of the delay.Berkeys will continue to be my a/c (plus a bit of plumbing) company into the future.

Review 24 (2025-01-23 - Rating: 5)
After finding the issue with my old HVAC unit, which was hard to do, the rest of the process was fairly easy. A sales agent presented options that fit my home. I applied for financing, was approved, and the install was scheduled. On installation day a team arrived and began work immediately. They worked more than 8 hours to get things perfect. They took pictures, instructed me about the new unit and thermostat and made sure everything was clean, all debris was removed, and there were no problems. They checked on me afterwards, made a final inspection to make sure there were no flaws- there were not. I had a warm home just in time for the frigid weather! If you have to make this large investment, you will do yourself a favor if you choose this reputable, friendly, and professional company. I’m a big Berkeys fan!

Review 25 (2024-12-31 - Rating: 5)
We needed a custom electrical outlet to mount a TV. Zachary was professional and friendly. The job took about an hour. I would use them again.

Review 26 (2024-12-10 - Rating: 5)
Called for service Monday afternoon and they were at my house Tuesday morning. Matt was thorough in looking at three items that needed repairs. Gave me a competitive quote and proceeded to fix all three items right away. Even got a reduced price on part of the quote that was deemed not necessary once he got into the repairs. Thats why I use Berkeys for BOTH plumbing and electrical. Very professional and knowledgeable.Jeff S.

Review 27 (2024-11-04 - Rating: 5)
The reason I am a return customer to Berkeys is that they have amazing technicians and staff who listen, clearly explain the work they will do and provide a variety of options to fit ones budget. Roman provided excellent customer service at my home. I appreciate how he took care of the area where he completed his work. I have had experiences with other companies that leave a mess behind, but the area looked great. Thank you!

Review 28 (2025-01-24 - Rating: 5)
I was satisfied with Berkeys service on our two furnaces. This was a sanity check considering we just moved into our house. Praimesh pointed to a couple of recommendations which we will likely consider, with Berkeys, in the near future. I believe the inspection was done thoroughly. I appreciated Praimeshs professionalism, and he was very pleasant to work with. Thank you.

Review 29 (2024-12-11 - Rating: 5)
There was a problem with the cord and plug of my garage door opener. The previous owner did something that was a bit unorthodox and it needed to be resolved before our new garage door opener can be installed. Cole Mecum and another technician did a wonderful job fixing the issue. They are very helpful and professional. It was a great experience working with them. Highly recommend.

Review 30 (2024-11-22 - Rating: 4)
Berkeys replaced our old heat pump in late 2023 with a new Lennox Elite system. Its worked flawlessly to date. Louis came out today and performed a scheduled inspection and maintenance. He was courteous, professional, and very knowledgeable. There were no issues other than a dead UV bulb in the air handler, which he replaced under warranty. He provided us some upgrade options as well, which we will take under advisement. Louis did an excellent job.Overall, we are very pleased with Berkeys as a company, and our Lennox system itself. The only negative is that their scheduling system does not allow specific time periods for technician visits. Wed scheduled the maintenance visit last week, and waited around all day into the evening -- no technician. We had dinner plans, so we called and rescheduled. The customer service agent was apologetic, but told us there was nothing more she could do.Providing a firm four-hour window is not too much to ask in this day and age.Other than that -- excellent company, excellent employees, and excellent product. Highly recommended.

Review 31 (2024-12-10 - Rating: 5)
Hunter did a excellent job installing two ceiling fans and adding two additional electrical outlets to my outdoor patio.He was professional and able answer any questions or concerns that I had during the process.I appreciate the work that was done all within a timely manner.Will be reaching out to Berkeys in the near future .

Review 32 (2025-02-19 - Rating: 5)
Michael was great! Made the repair quickly in freezing cold weather! He had been to our home before which made it better for all.

Review 33 (2024-11-15 - Rating: 5)
John came to my home for the annual electrical system inspection and to address a breaker issue. He was personable, knowledgeable, and professional. He reviewed everything in detail with me and very efficiently identified and fixed the breaker issue. He is a tremendous brand ambassador for Berkeys.

Review 34 (2025-02-06 - Rating: 5)
Ethan, the licensed electrician, was very professional and definitely sailed through replacing old front and back porch lights. They are gorgeous and I am relieved to know they were installed by a professional! This was my second experience with Berkeys. My first experience was a couple of months ago when Ethan replaced a ceiling light with a chandelier, and did an excellent job! Will definitely recommend him and Berkeys to one and all.

Review 35 (2024-11-19 - Rating: 5)
Have just had rep come out for an estimate. Was very friendly, knowledgeable and professional. Have had a new central ac installed. The install was the next day from getting my estimate. The techs were professional and worked in timely matter. The install looks great and everything works great.

Review 36 (2025-02-17 - Rating: 5)
We contacted Berkeys around 11 am on Sunday to report a major water leak and that our water was turned off. We were told that a plumber would arrive around 6 pm. Michael Hardin arrived about 6:45 pm, made the necessary repairs outdoors in 40 degree temps and finished around 8 pm. Michael did a good job and was a pleasure to deal with.

Review 37 (2024-10-23 - Rating: 5)
Chris was amazing. He explained in detail about the safety issues with our old panel and then he also shut off one of the switches due to fire hazard when he came to survey our panel. He was prompt with the job and awesome as a person. I highly recommend him and Berkeys.

Review 38 (2025-01-06 - Rating: 5)
Ive found Berkeys to consistently provide top-notch service personnel. Erick Brunken was courteous and competent, and had the repair done quicker and better than I expected. I have leaned on Berkeys for plumbing for several years now.

Review 39 (2025-02-20 - Rating: 5)
I honestly love this company. Not only do they save you money but they are truly honest.I recommend these guys to anyone. Fast acting too

Review 40 (2025-02-06 - Rating: 5)
Hunter was simply the best. Explained everything he was going to do and then did it. He also gave me several options to think about moving forward. He sent me info and pictures before he left. Very great service .

Review 41 (2025-01-29 - Rating: 5)
I called Berkeys out to check out some electrical problems that I was having. Nick Martinez was very knowledgeable and very nice to work with. He took a look at what I told him needed fixing, he told me that he would fix the problem and he did. I call Berkeys when I need plumbing, electrical, air conditioning/heating problems. They always have serviced my home well.

Review 42 (2024-12-06 - Rating: 5)
Eric, the technician that came out to service our tankless hotwater heater did a fantastic job troubleshooting the issue as to why we were having intermittent issues with hot water consistency. He went through all possible scenarios after descaling didnt solve the issue. He finally was able to get in contact with the manufacturer - they had a long wait time, and they both determined we had an issue with the pressure at the gas line. He was patient, friendly and kept us informed of what he was doing each step of the way. If we need any additional service we definitely will request him!

Review 43 (2025-01-28 - Rating: 5)
Always have a 5 star experience with Berkeys be it for plumbing, water heater or many other household needs. Received A+ service from Clayton to test our entire system for any gas leaks and install a sediment trap for our pool heater. Fantastic service provider.

Review 44 (2024-12-16 - Rating: 5)
Bryce did a fantastic job! Extremely courteous, very knowledgeable, and completed the job professionally and in a timely manner. We use Berkeys all the time, and if I have another plumbing need I am requesting Bryce for the job!

Review 45 (2025-02-27 - Rating: 5)
Caesar trouble shot our system quickly and efficiently. We needed our coil replaced and was covered under warranty. The next day the team of Lamont and Alex came out for the replacement install. Both men were courteous and professional. They left our attic and their work space cleaner than they found it. Finding a trustworthy AC repair company can be difficult but Berkeys process was painless and easy. From online appointment ability, to the online updates and phone calls, Berkeys was a pleasant surprise.

Review 46 (2025-01-17 - Rating: 5)
I received an all-around excellent service from Berkeys Plumbing. From initial internet and phone connections to installation completion, all went very well! I was especially impressed with the plumber, Theodis Ervin. He was on time and very efficient in completing the plumbing repairs.

Review 47 (2024-07-23 - Rating: 5)
Mr Keon was excellent and professional!!!If you need anything done to your water heater or anything else that has to do with plumbing, just give them a call and Janet that answers the phone will be more than happy to help you and for that matter everybody there was very pleasant and nice .

Review 48 (2024-12-13 - Rating: 5)
Chris with Berkey’s was straightforward from the first time we met. I was able to call him at anytime I had a question before my work was even complete. Chris was very flexible with my ever changing work schedule. If I need anything electrical I will for sure be reaching out to him again.

Review 49 (2025-02-04 - Rating: 5)
Our plumbing technician, Eric was amazing! So knowledgeable and dedicated to fixing our plumbing issues correctly. Great job and will certainly be a repeat customer!

Review 50 (2024-09-18 - Rating: 5)
Christopher Walker was one of the most attentive and consistent technicians I’ve had. I always go with Berkeys when I need A/C, Plumbing, or Electrical work and I’ve had quite a few experiences with this company. Chris faced an uphill battle with my A/C issue, which went from a simple fix to an all out issue. Nonetheless, he was thorough, thoughtful and tenacious in helping me fix my problem. I would definitely recommend this guy and will be working with him in the future if necessary.

Review 51 (2025-01-02 - Rating: 5)
Hudson serviced my both my heaters today. Also took care of a rattle noise coming from outdoor HVAC unit. Sheet metal screws loose. He was very knowledgeable and through. I have been very impressed by service Ive received from Berkeys whether on the phone or in person. Many thanks

Review 52 (2024-10-09 - Rating: 5)
Lamar came out to service my air conditioner. My system was not cooling he did a thorough inspection and concluded I had an airflow problem. He then went on to explain and support with pictures. He changed my air filter, and gave me a tutorial about my thermostat. I was totally impressed with the level of customer service, quality of the assessment and recommendations for next steps. I will be calling on Berkys for future service and would recommend Berkeys to friends and family.

Review 53 (2024-08-27 - Rating: 5)
Michael the HVAC Technician does excellent work, he walked me through the problem and thoroughly explained the solution. He saved me both time and money and has ensured my business for the foreseeable future. Thank you very much for your help keeping my family cool in this Texas heat. Strongly suggest Berkeys Plumbing if you have any HVAC or electrical issues and dont have the time nor, money to spend on subpar work, call them today!

Review 54 (2025-01-08 - Rating: 5)
I used Berkeys to update our electrical panel, and they did a great job. They showed up on time, gave a fair estimate, and got the job done quickly and efficiently. Will definitely use them again.

Review 55 (2025-02-27 - Rating: 5)
Matt from Berkeys did a great job serving my HVAC system. Very professional and concerned for my home. Thanks again for the great service.

Review 56 (2024-09-22 - Rating: 4)
Great experience with Clayton. Not only did he do a great job but was patient with all the questions we had and even walked us through the process.Can’t wait to have the water heater replaced tomorrow .Thanks Clayton for all the knowledge and being patient with us. You’re great at your job.

Review 57 (2024-11-27 - Rating: 4)
Hunter made a difficult job look easy. He was very professional and friendly. I am very pleased with his work. I think Berkeys prices are high for replacing fan/light combos in bathroom ceiling. $800 each. Should be $400 or even $500.

Review 58 (2024-12-09 - Rating: 5)
Hunter was polite, friendly and professional. He was interested in where I wanted the outlet installed, and offered a couple of options. The work was completed quickly and he cleaned up the area when he was done. He’s a great asset to Berkey’s.

Review 59 (2025-01-25 - Rating: 5)
One of the best things about Berkeys (Aside from being capable and doing a good job) is that I have the same technician very often. I had Edwin Dunbar today again. It is so nice to have a person in my home with whom I feel comfortable. He is kind as well as capable. Will use Berkeys forever!

Review 60 (2024-12-19 - Rating: 5)
Plumbing repairs are never pleasant. This was our first experience working with Berkeys and we’re very pleased with their patients and effort to communicate repair options and provide budget options. They finished strong with completion of repairs and cleanliness was very much appreciated.

Review 61 (2025-01-29 - Rating: 5)
Needed some help with a clogged bathtub drain. Berkeys sent someone out same day. Michael was great. Told me what was wrong and pricing was told before anything was touched. Always professional and always efficient.

Review 62 (2024-10-21 - Rating: 5)
Lamar was professional and courteous. He fixed our AC issue quickly and diagnosed our heat issue quickly too. He got the ball rolling for the needed part, the invoice sent, and put us on schedule for the next day. We’re going to be ready for cooler weather. Top tier service from Berkeys.

Review 63 (2025-01-23 - Rating: 5)
Less than 2 hours after reporting the problem Lonnie was at my house and fixed the problem. Their back-office is well organized and used the latest communication tools to keep me informed. Most of all, I never felt that they were trying to over-sell their service, and that is rare.

Review 64 (2024-11-27 - Rating: 5)
Francisco and his associate did a great job. They were very professional and even let me view the work when they finished. I would recommend them for your ductwork repair or installation. Removed all debris to curb for pickup and left area clean and neat.

Review 65 (2025-02-14 - Rating: 5)
I called Thursday night after a problem arose. They got me an appointment for the next day, were early, professional and diagnosed the problem for a very reasonable charge. Great experience! I will use Berkeys for all future issues.

Review 66 (2024-11-04 - Rating: 5)
Very knowledgeable and honest. I will request him again!So I had Mr. Velasquez out again to hang a ceiling fan. He did an excellent job and didnt take all afternoon to do it!! Hes got himself a loyal customer!!

Review 67 (2024-10-17 - Rating: 5)
Have been Working with Berkeys for 4 straight years & more importantly With Chris each time. From the Moment I called Vickie to the departure of Chris I gave the experience a perfect Ten!! Professional, Polite, Engaging & most important Effective!! We had a Laundry list of Lighting issues & can say Check, Check, Check!!! Thank You Vickie, Thank You Chris & Thank You Berkeys. Our house is now ready for our upcoming son’s wedding party!!! Job Well Done!

Review 68 (2025-02-21 - Rating: 4)
I was very happy that our broken water line was repaired the same day they were called out. Ross was very thorough with scheduling the crew to dig and he removed large roots from the water line trench when requested.

Review 69 (2024-10-15 - Rating: 5)
Derrick was an excellent and accommodating technician. He found out leaking pipe quickly and was very clean in doing so. Not our first time using Berkeys. We have been satisfied every time

Review 70 (2025-02-10 - Rating: 5)
Used Berkeys for years. Their team is well trained, pleasant, and punctual. They get things fixed properly, the first time . I like that their phone is answered off hours as well to book appointments.

Review 71 (2024-11-07 - Rating: 5)
I highly recommend Berkeys Plumbing. From the first call in they were kind and professional. Their technician Michael Smith was extremely knowledgeable and was able to troubleshoot quickly and walk us through the options for repair transparently. Their pricing is very fair and I never felt once like they were trying to take advantage of the situation or me. I will definitely be calling them for all future plumbing needs.

Review 72 (2025-01-26 - Rating: 5)
Lonnie explained everything & was very polite & professional. I’ve never used Berkeys before I have added them to my contacts. Seems to be a good company. They come with all the equipment to fix everything.

Review 73 (2024-11-27 - Rating: 5)
Derrick was fantastic. He came out to assess for a new gas line and water heater. He was professional and helpful throughout this initial visit- explaining current issues, potential barriers, options for getting the work done, and laid out what I could expect for next steps. He was incredibly patient and understanding while I called my parents to give me some reassurance I was making the right choice. His customer service and knowledge was truly exceptional. The next steps were smooth, and what I was led to expect. He also came back out today when the city inspector came and approved all the work. Again, very professional and caring.Kazin did the install for both the gas line and water heater. He was also professional and knowledgeable. He was efficient in getting the work taken care of, but also took the time to answer all my questions. He even swept up the debris and dust that had settled under the old water heater, which I super appreciate. I really couldn’t have asked for more- he was excellent all around.Berkey’s also installed a new a/c and furnace for me last year and that was a great experience as well. Everyone I’ve encountered at Berkey’s really takes pride in their work and customer service.

Review 74 (2024-10-03 - Rating: 5)
Cody did an excellent job it was very accommodative. Easy to work with and very attentive. He listened to my crest and showed sincere concern about getting the job done correctly. I would recommend him again for sure as well as Berkeys Electrical.

Review 75 (2024-11-28 - Rating: 5)
Kyle Oliphant From Berkeys gave us the best service of all the Berkeys technicians we have ever had in our home. He was knowledgeable and thorough as well as respectful, giving good advice on the care of our HVAC unit. We will ask for him exclusively from now on.

Review 76 (2024-11-16 - Rating: 5)
The company responded quickly and resolved my problem. Randy my plumber was outstanding!! He was friendly and very professional. I would hope he was the plumber I got in the future. You are lucky to have him as an employee.

Review 77 (2024-09-17 - Rating: 5)
Berkeys was excellent in providing pre-service visit communications.Raul, the service technician, arrived within the timeframe communicated. He was pleasant, got right to business, answered my questions, gave me some very helpful (and new) information and tips for maximizing maintenance of my AC/Heating units, and left our house without mess.I highly recommend both Berkeys and Raul.

Review 78 (2025-01-20 - Rating: 5)
Alex diagnosed our problem quickly (caused by a contractor’s mistake) and pinpointed what needed fixing, then performed other scheduled repairs quickly. Contractor returned and found the problem right where Alex suggested, and was able to fix it in no time. I’m warm again!😀

Review 79 (2025-02-26 - Rating: 5)
Alex was our service tech today. He arrived promptly, listened to our concern, immediately knew what to do! Did the job at hand and gave my husband and I a quick lesson on how to operate our new thermostat! Supper job, very nice man. We highly recommend Berkeys HVAC/Heating!!

Review 80 (2025-02-21 - Rating: 5)
Always have a great experience. I had a pipe break from the cold. They were out within an hour and the tech was able to find the leak quickly and diagnose the problem.

Review 81 (2025-01-07 - Rating: 5)
Christopher Walker is the greatest technician ever, and accomplished something 6 previous technicians could not do. He is my hero and very professional. The companies Greatest asset. Thank you

Review 82 (2024-09-23 - Rating: 5)
Randy did a fantastic job helping us replace our kitchen faucet and drain line pipe transition. He was punctual, the communication was clear, and the work product was quality. I would recommend to anyone with plumbing needs.

Review 83 (2025-02-06 - Rating: 5)
Our service technician today was Jay who was very thorough explaining what he was seeing and recommendation. He completed the clean up and install in a timely manner. Thanks!

Review 84 (2025-01-21 - Rating: 5)
Raul at Berkeys fit us in late into the evening. Not only did he fix our issue, he gave helpful, preventative tips. He also saw another issue and repaired that as well. Thanks Raul & thanks Berkeys!

Review 85 (2025-01-20 - Rating: 5)
We are impressed and so glad we called Berkeys. The service has been great and.your technician is amazing. Very professional, fast, pleasant, we just cannot say enough.

Review 86 (2024-12-18 - Rating: 5)
Berkeys really helped us out when our old house sprung a mysterious leak. Their communication was fast and excellent, and Matthew was very knowledgable and helped explain things every step of the way, as well as helping me save money on repairs. Much appreciation!

Review 87 (2025-02-27 - Rating: 5)
Clayton was my technician and he was very attentive and took time to explain what caused the problem and how he was resolving it. Will definitely use Burkeys again.

Review 88 (2024-11-08 - Rating: 5)
Berkeys is very reliable and does a great job in communicating to the customer what needs to happen and how much it will cost. They are expensive, but they will make you happy with great communication and standing by their work. If you have any issues, they will be back to help. Professional and courteous. Hunter was great on my recent project.

Review 89 (2025-01-27 - Rating: 5)
Good afternoon,I’ve been an BERKEYS customer for close to five years now since I moved to North Texas and can honestly say anytime I called either for my plumbing problem or my annual maintenance the staff in the main office and their technicians has been extremely professional. They never pressured myself into something I couldn’t afford.I am very grateful to the Mr. Yalheem Washington for professionalism and big smile.

Review 90 (2024-10-22 - Rating: 5)
Kyle was very professional; He went right to work. He spent with what I considered to be reasonable time examining my HVAC system. Pleased to get the go ahead and systems clear. Looking forward a warm and cozy winter.

Review 91 (2024-09-26 - Rating: 5)
Dennis Ross was fantastic. Even though he couldnt fix on the spot he figured the problem, and the part is in warranty. I just had Berkeys do a tube up 5 days ago so I was hoping it was a simple fix of something not put back on, but no, motor went out. But unfortunately the labor fee is out of my reach, so Ill have someone else do it.

Review 92 (2025-02-14 - Rating: 5)
Customer service make appointment very friendly and answer all my questions. Received service day.The service man very friendly and took the time to answer all my questions and explained all my questions very happy with Berkey plumbing. That I purchased a twice year check up agreement.

Review 93 (2025-01-25 - Rating: 5)
Conner came out to fix a couple toilets acting up, but also pointed out that our 50 gallon hot water heater that is original to the house built 15 years ago could benefit from the < $1,995 special Burkeys is running on all-in replacement with commercial-grade hardware. With over a thousand hot water heater replacements under his belt, we were impressed with his expertise and ultimately with the hot water heater replacement!

Review 94 (2024-12-18 - Rating: 5)
Needed a new HVAC system (everything but ducts) and not only did they answer the call, they beat the nearest competitor by thousands. Their payment options were very reasonable and the turnaround time was incredible. 10/10 would recommend

Review 95 (2025-01-03 - Rating: 5)
Theodis was very knowledgeable and explained what he was doing step by step.He was clean with his work and left things as he found them. Very easy to communicate with as well.He did not try to sell me something that I didn’t need. Overall rating was five stars

Review 96 (2024-10-16 - Rating: 5)
These guys were great. Tankless hot water went out and they came out same day and had the repair done in two days after the correct part came in. It was estimated to take a week to get the part but they tracked it down quickly and got us fixed up.

Review 97 (2024-12-07 - Rating: 5)
Pedro and team spent over 12 hours replacing our furnace, A/C unit, and rerouting the duct system. Complete dedication! Everything went smoothly and I highly recommend Berkeys to every homeowner!

Review 98 (2024-08-30 - Rating: 5)
Jay found the problem quickly and looked up my system to find that it was still under warranty. That saved me a lot of money.The new coil came in within a couple of days and he installed it within a few hours and had my house cool before bedtime. He was professional, friendly, and efficient. I highly recommend him and will gladly do business with BERKEYS again.

Review 99 (2025-01-22 - Rating: 5)
Alex did an outstanding job. He explained what he would have to do to make the repair and what it would cost. He was fast and efficient in taking care of our leak.

Review 100 (2024-12-31 - Rating: 5)
Berkeys definitely sent the A team to replace my water heater. Thomas was professional, experienced and extremely knowledgeable with all the technical components of my new system. I am very happy with everything!

Review 101 (2024-10-04 - Rating: 5)
Berkey’s installed our HVAC system almost 10 years ago. When we do have problems with the system, and it’s rare, they address them quickly. After a recent repair, the system still was not running properly. I reached out to the repair department again. Raul was sent out this time.Raul took the time to correctly repair all issues that we had. He also kept me informed throughout the entire process. I’m very please with the results. I greatly appreciate techs that are very meticulous while engaged in a repair, take the time to ensure that all issues are resolved and the customer is happy before leaving.Thank you Raul!

Review 102 (2024-11-05 - Rating: 5)
My technician Mark worked hard to get my sinks unclogged and he did an excellent job. I am very happy that I called Berkeys. Great Company for all your plumbing needs.

Review 103 (2024-11-18 - Rating: 5)
Kyle Oliphant from Berkeys arrived on time, used foot covers, quickly and professionally serviced the heating system. Also did a quick visual inspection of the outside coils since Dallas will continue to have warmer days. Good service, good people, and Kyle all make for a good company.

Review 104 (2024-11-13 - Rating: 5)
Daniel Mendez from Berkeys did an excellent job at my mothers home. He was on time, professional, knowledgeable, and willing to explain to me. If the other employees are as good as him, then I highly recommend Berkeys.

Review 105 (2024-10-09 - Rating: 5)
I have been experiencing great customer service and Professionalism throughout my years of using Berkeys. I dropped my 19yr Home warranty because Berkeys always answers the phone and experienced technicians come within 24 hr. You will never regret using and buying complete hvac and heating systems. My home is big and electric bills are very low. Put them in your phone and let them show you their value. They do not try to sell anything else but what it takes to fix your issue.

Review 106 (2024-08-28 - Rating: 5)
I had to purchase two ac units after another company scammed me. Everyone at Berkey’s has been a complete pleasure to work with. Super professional and excellent all around. Courtney came out the same day I called to diagnose the system and discuss replacement options. He was detailed with out a high pressure approach. He came on Friday and scheduled the replacement for the next day. He came back later to make sure everything was done properly. Guillermo and Edwin came with their crew to install the new systems. They were on time, professional and courteous. Jacob came to do the after installation inspection and took it upon himself to dig out the rocks around the unit and replace it with dirt because it didn’t look good. I wouldn’t have noticed. That’s exceptional service.

Review 107 (2024-12-23 - Rating: 5)
Chris was efficient, went right to work and generously offered explanation with maintaining my units. I hope to use Chris agIn in the future, He is very knowledgeable and I felt assured by his recommendations.Jonathan arrived promptly, on the day before Christmas Eve no less, which I am so grateful. He promptly ordered a new water heater for me which should be installed tomorrow morning at the latest. Jonathan was very helpful and encouraging in setting this up for me. My Kids are traveling home this evening and we need hot water! Thank you Berkeys! Thank you Jonathan! +

Review 108 (2024-09-02 - Rating: 5)
Rubin and Bryan did an excellent job in installing my new air conditioner. They answered all my questions and also have me additional information that I might in the future. Berkeys has always done a top notch job on all my repairs and that is why I continue with your company.

Review 109 (2025-02-11 - Rating: 5)
Technician explained all that he would look at and test and went over items he felt should possible issues. Great service and communication to me

Review 110 (2024-12-12 - Rating: 5)
I have to say that Wayne from Berkeys made my day!Not only did I get my toilet repaired, but with the Most professional gentleman ever!Wayne was so knowledgeable , Kind, And so Customer Service oriented there are just not enough words to say !!I highly recommend Wayne and Berkeys for anyone in need of a plumbing repair!I previously had Berkeys’s out for an electrical issue and had a great experience, so Berkeys’s is number one in my book!Thank you, Wayne and thank you Berkeys for hiring such a great guy!Joan

Review 111 (2024-09-20 - Rating: 5)
We had a problem with our icemaker water line, so we called the best: Berkeys. It was a positive experience start to finish. Not only did we get the problem taken care of within a couple of hours, our technician, Thomas Dudley, was very courteous and knowledgeable. Everything went smoothly, with no inconvenience to us. Highly recommend Berkeys and Thomas!

Review 112 (2024-10-02 - Rating: 5)
Christian did a great job. He was professional, courteous, and even used shoe covers inside our home. I appreciated his clear explanation and documentation of our problems. Will definitely use in the future.

Review 113 (2025-01-22 - Rating: 5)
Jake, Preston, and Nick arrived on time and worked efficiently as a team with not only the electrical work, but also the stand up and tear down of the required scaffolding. Removing old ceiling fans and reinstalling new ones on a 25 foot cathedral ceiling was challenging effort, however, all work was executed flawlessly. Thank you Jake, Nick, and Preston!

Review 114 (2024-11-15 - Rating: 5)
I recently had an excellent experience with Clayton Mowdy from Berkeys. He was prompt, courteous, and professional. He installed a new toilet and kitchen faucet and the quality of his work was outstanding. I highly recommend Clayton Mowdy for anyone in need of reliable and skilled plumbing services.

Review 115 (2024-10-11 - Rating: 5)
Jacob L from Berkeys plumbing, A/C & Electrical was here on for a routine check and he did a great job. After the service, he did inquire to check if we were facing any other issues, listened to us patiently, and at the end also explaining any other needs. A true professional and I would definitely recommend their

Review 116 (2025-01-24 - Rating: 5)
The guys did extra things like putting and leaving boards in the attic that would make it easier for me to change filters. They were extremely conscientious about cleaning up. The work was cleanly and professionally done.✅

Review 117 (2025-02-08 - Rating: 5)
Burkeys employees were very respectful of my home.They did their job very well. 10 out.Of 10 would recommend.

Review 118 (2024-11-06 - Rating: 5)
Taylor was very efficient with my furnace routine maintenance. He found an issue and spent quite some time trying to fix it. Very honest assessment and advice. Thank you Taylor and Berkeys.

Review 119 (2024-12-31 - Rating: 5)
I have had nothing but great service and great results from BERKEYS. Darcell Webster was exceptional in his work to install a replacement tankless water heater with very little modification from the previous one.

Review 120 (2024-09-19 - Rating: 5)
Michael did a great and thorough job servicing the system. He made sure everything was checked to insure maximum efficiency. He was very professional and I felt comfortable that my support is in good hands!

Review 121 (2024-11-25 - Rating: 5)
Technician was quick and efficient. All I needed was some advice and a quote on updating my lighting and he was able to give me great advice and provide a straightforward quote in less than 30min!

Review 122 (2024-10-01 - Rating: 5)
The experience with Courtney & Alma was very good. My apologies to them both for my tardiness however, they waited until I arrived later than expected. Courtney was very knowledgeable about the furnace and I learned a few new things along the way. Thanks look forward to the AC tune up in the spring.

Review 123 (2024-12-04 - Rating: 5)
Mark was polite and professional. Cleared the drain quickly and made some suggestions how to take care of it to keep it clear. I would highly recommend Mark for future plumbing issues.

Review 124 (2024-12-20 - Rating: 5)
Mark & Darcell were very knowledgeable with walking us through the problem and helping to understand with pictures and step by step process of what was recommended to fix the problem. Definitely would recommend them as services tech to other people.

Review 125 (2024-10-21 - Rating: 5)
Chris Kohr from Berkeys came over to our residence in Plano with over 20 years of electrical background and was able to clearly explain what steps were needed to safely address our work order. He was punctual, professional and made a service suggestion that met our home’s needs. I highly recommend Chris for future work! Best - BT

Review 126 (2024-10-02 - Rating: 5)
Berkeys is wonderful! Fast response, transparent pricing, and friendly technicians that fully explain/address any issues. Im grateful for Berkeys who was one of the only AC companies that was willing to come to my house after they found out my unit is on my roof. There were a number of DFW ac companies that gave me the run around or refused to come out when they found out that my ac unit is located on my roof.

Review 127 (2024-10-28 - Rating: 5)
Eric was very polite, helpful, and informative. He resolved the pipe draining issue and identified the root cause of the clog. Im very happy with Erics quality of service and would recommend him to a friend.

Review 128 (2024-07-18 - Rating: 5)
We have used Berkey’s for over 25 years. Keon did an excellent job installing a new sink and faucet for us. He was very meticulous in his work and left the area very clean. He was very friendly, courteous, and respectful. I would highly recommend using Berkeys for all of your plumbing, AC and electrical issues.

Review 129 (2024-06-20 - Rating: 5)
Ivan Rico and associates from Berkeys installed a new water heater and they did an exceptional job. Ivan explained the process and how to maintain our water heater.Rico is very pleasant and professional in his service to us.

Review 130 (2024-08-29 - Rating: 5)
Courtney came out for quotes he was so amazing! I was in the middle of an appointment for window replacements when he came by and he was very patient with me on getting the information! Very friendly and just all around wonderful customer service! He explained what was going on and what all I needed for my new ac unit. I’m a new home owner and just this entire process has been so amazing!

Review 131 (2024-09-12 - Rating: 5)
Great service, great communication. Identified the plumbing problem and had crew scheduled for repair very quickly. Have used them for A/C maintenance and repair as well, returning customer and very satisfied. Ivan was very professional and thoroughly communicated repair!

Review 132 (2024-10-02 - Rating: 5)
Daniyl Mendez was excellent. He arrived on time. He was courteous, knowledgeable and professional. I would welcome him back anytime we have a plumbing need.

Review 133 (2024-11-11 - Rating: 5)
Cole was our electrician and he did an amazing job installing a new ceiling fan for us. He was super polite, professional, he wore disposable booties which showed a sign of respect for our home. I am super pleased with the service!Updated: weve had Cole back for a few other jobs and always a pleasure to have someone you can trust inside your home. Grateful!

Review 134 (2024-09-11 - Rating: 5)
Had trouble with one of our A/C units during a short visit home. Berkeys was responsive, sending a technician out the next day to assess the situation. A new compressor was needed and the technician diligently worked to find one the next business day, and then install it before we left, working until 8pm to accommodate our schedule. A great job and dedicated staff! Thank you!

Review 135 (2025-01-23 - Rating: 5)
Matthew was honest and super fast! I would 100% recommend! Thank you Berkeys and Matthew!Miguel was sent to my home for A/C heating issues. He was fantastic and went above and beyond in making sure my system runs smoothly!! Thank you again Berkeys and Miguel!

Review 136 (2025-02-21 - Rating: 5)
The tech did a thorough investigation of our plumbing issue and determined that the drain lines were frozen. We have to wait until everything thaws out to see if there is any breakage.

Review 137 (2025-02-08 - Rating: 5)
Overall good experience, same day service, the plumber was very knowledgeable and courteous. These folks may charge a little more than some of the other plumbing companies, but if you want it right the first time use them.

Review 138 (2024-09-07 - Rating: 5)
As a long-term Berkeys customer, I have had many service calls. Today, Benjamins service was great - technically speaking he focused on ID key issues, and quickly focused on solutions while providing a clear explanation of alternative solutions. As a person, he was pleasant, detailed on his reviews of the issues that needed to be addressed, and kept us informed throughout. Happy to have him again if/when needed.

Review 139 (2024-09-23 - Rating: 5)
Keon was courteous and professional. He answered our questions and concerns about replacing the hot water heater and recirculating pump in the Attic. He was very knowledgeable and worked with us and came same day. We think he is an asset to your company. Pricing was also the best of three large plumbing companies in the area. Janet over the phone was also very courteous and professional. Thank you. The Fergusons

Review 140 (2024-09-19 - Rating: 5)
Mark, the Berkeys technician, did an excellent and thorough yearly maintenance job on my HVAC system today. He was very informative with some great suggestions. Did I mention he was polite and professional as well.Thanks Mark.

Review 141 (2025-01-13 - Rating: 5)
We just had our entire HVAC system replaced in the upstairs of a 100 year old house. We are very pleased with the work. In the initial consultation, Cesar was very knowledgeable and thorough in his assessment and recommendation. Cost and warranty was very competitive and they offered a 0% financing option for qualified customers. Alfredo, who led the installation was great to work with. Very knowledgeable, polite and professional. They worked a very long hot day in the attic and returned to complete the job early the next morning. We would use them again and definitely recommend BERKEYS for your project01/13/2025Technician Alex Roque arrived on time and completed the annual service on our units relatively quickly and without incident. He was very knowledgeable, polite, and professional.

Review 142 (2025-01-16 - Rating: 5)
I really appreciated Louis‘s ability to explain to me what was going wrong with my heat pump. Yes there are lots of technical terms, but he broke it down for me and gave me my options. Such a nice gentleman and I plan to continue to do work with Berkeley’s.

Review 143 (2025-01-20 - Rating: 5)
Great communication from Berkeys through the whole process. Mark F. was professional, knowledgeable, timely follow up and taught me a lot during the visit. I highly recommend them!!!

Review 144 (2025-03-01 - Rating: 5)
Berkeys did a great job repairing our broken hose bib from the freezing temps. I highly recommend them for your plumbing needs.

Review 145 (2024-08-28 - Rating: 5)
My technician was Louis C. and he was very courteous, clean and highly knowledgeable. He answered all the questions I had and gave me some information about my system I did not know and explained to me what he was looking at and the various checks that were being performed. Louis also took photos of my unit so I could visually see what the written aspects were to get a better understanding of the repairs needed and the most cost effective method. I highly recommend Louis and using Berkeys heating and ac service for your system needs .

Review 146 (2024-09-27 - Rating: 5)
Courtney was courteous and patient in answering all of our questions. He was professional and very knowledgeable about everything concerning our ac needs. He took time to explain the mechanics of an HVAC System, and made it easy to understand. He also explained how a heat pump work within the unit. We went over pricing and my options to pay. Overall, I count Courtneys visit a 10; with 10 being the highest score!!!

Review 147 (2025-02-22 - Rating: 5)
Berkeys is top notch and the service is excellent. Very professional and courteous! So happy I purchased my A/C through them.

Review 148 (2024-08-27 - Rating: 5)
Kurt came out at a time most convenient to my family. He explained my options and what was going on with my unit in terms I could understand. I didn’t feel pressured into buying a new unit. I feel that the company itself is reliable and quick to answer your questions and get some out to your house quickly. Definitely a professional and reliable company you can trust.

Review 149 (2025-01-22 - Rating: 5)
Berkeys is honest, reliable and trust worthy. Makes all the difference in the home services industry and we will continue to be customers (going on 5 years now).Very happy

Review 150 (2024-09-18 - Rating: 5)
Derrick more than exceeded my expectation.He was punctual, professional, efficient and thorough.He not only addressed my immediate concerns but identified a game plan for some additional work I should consider.Overall a very good experience with Berkeys.

Review 151 (2024-10-29 - Rating: 5)
Mr Ervin was very knowledgeable and fixed my problem with my water heater. He was also friendly and explained things to me with patience. I’ll know who to call next time I need a plumber, No complaints whatsoever!

Review 152 (2024-09-03 - Rating: 5)
Theodis did a fantastic job on our plumbing. He came out within hours of us needing help and quickly fixed our issues. Berkey’s is professional and experienced. I highly recommend. Thank you!

Review 153 (2024-10-25 - Rating: 5)
Cole did a great job. He explained everything so we knew what he was doing on our project. Our project looks great. We would call them in the future for electrical work.

Review 154 (2024-12-05 - Rating: 5)
Taylor was our A/C technician and was great! Taylor was friendly, very thorough, and was able to answer all my questions. I bought the maintenance service plan over two year ago, and it’s been worth it!

Review 155 (2024-09-04 - Rating: 5)
Courtney did an excellent job working on my air conditioning unit. He got the unit running enough to keep my wife and I cool over the long Labor Day weekend. If he hadn’t done that we would have burned up. He came back today with a part to make sure the unit was going to work or not, unfortunately my unit is still going to have to be replaced but he was so thorough is the process. I would highly recommend BERKEYS and Courtney to work on my air conditioning unit. Their service was excellent and they called me to make sure the time was good for Courtney to come out.

Review 156 (2024-12-19 - Rating: 5)
Josue did a fantastic job! He was friendly, courteous and efficient! Got my tankless hot water heater up and running quickly!

Review 157 (2024-11-26 - Rating: 5)
Hunter was a extremely pleasant professional. He was prompt and very transparent about everything he did and needed to do. Will definitely use them and recommend to others in the future.

Review 158 (2025-01-27 - Rating: 5)
What can I say but that BERKEYS is amazing! From the friendly, helpful, considerate women that take the phone calls down to each HVAC rep that has been to our home down to the managers, Ryan, Jacob, and Ricky down to Nick Martinez, all amazing and wonderful to deal with. BERKEYS has went above and beyond to help us with our new air/heating unit. If I could give them 100 stars, I would. I highly recommend BERKEYS to anyone!Luwana Lee & Joyce Thompson

Review 159 (2024-12-04 - Rating: 5)
SirMaj Williams was extremely helpful and professional. He was knowledgable and answered all of our questions. He gave us options to consider and explained everything in great detail. We are very happy with our experience. Would recommend this company to anyone.

Review 160 (2024-11-05 - Rating: 5)
Luis Herrera was a wonderful tech who knew exactly what my problem was and got the job done well. He was very friendly and professional. He is definitely an excellent electrician.

Review 161 (2025-01-30 - Rating: 5)
Devin is a sharp and thorough plumber. Knew his business and went right to work. Did a superb job, cleaned up and his estimate was spot on

Review 162 (2024-12-19 - Rating: 5)
Derrick was very professional and was able to get my drain unclogged with no issues. Very nice, great service. Would recommend Berkeys hands down!

Review 163 (2024-09-25 - Rating: 5)
Roman Reyes did a fantastic job with our electrical outlet and checking our panel. He was professional, friendly, and informative. He went above the typical repair and offered to check for any other issues around my home. A rare practice these days from contractors! I will request Roman for future electrical needs and suggest you do too!

Review 164 (2025-01-30 - Rating: 5)
Jacob was great! He was on time, courteous, professional and explained everything. I couldnt be more happy with his work.

Review 165 (2024-11-16 - Rating: 5)
Excellent job as always with Berkeys! Quick response to our call. Tech was on time. Courteous, knowledgeable, addressed our plumbing concerns and fixed the issues professionaly and quickly.

Review 166 (2024-09-13 - Rating: 5)
I alway call Berkeys. Dont let that they are a big company fool you. Their prices are actually less than most local, independent contractors. Today I needed my water heater serviced. They had a special of NO service fee. They could not fix the problem so it cost me nothing for them to come out and do an inspection. Other work Ive had done was great and their communication is excellent by not having you wait around all day. They call and text you when they are 30-45 minutes away. Great company and technicians. Devin was exceptional in knowledge and technical skills. Highly recommend.

Review 167 (2025-01-29 - Rating: 5)
Cesar was very friendly and efficient. He gave great recommendations and addressed all of my concerns was patient and even addressed my son-in-laws concerns and questions. I would recommend Berkeys to all my family and friends.

Review 168 (2024-12-16 - Rating: 5)
Theodis from Berkeys was fantastic.Fixed our issue quickly and gave great service and a smile.Would highly recommend him to anyone with plumbing needs.Happy Holiday Theodis and Thank You!

Review 169 (2024-11-27 - Rating: 5)
Wes Rutledge did a good job of resetting our tankless heater. We had a similar problem six weeks earlier and he said he would ask his manager to send out a tankless heater expert. He followed through on his promise and hopefully this issue will be resolved for once and for all.

Review 170 (2024-11-08 - Rating: 5)
Tommy was amazing with the service. Great process and a very helpful person. Great and SPEEDY experience from the whole Berkey team after the initial call. Answered all my questions and were very upfront about the service.

Review 171 (2024-10-06 - Rating: 5)
Berkeys was probably the best experience we have ever had regarding a major home-related service need. And that includes experiences in California, New York, New Jersey, Illinois and Michigan over 60 years as an adult. From the initial point of contact, through the engineering work-up, through extremely impressive technicians like Usiel Valadez, we were amazed at the competency, dedication, and respect at every turn.Berkeys is truly an asset to the Dallas area.The entire team from Berkeys was outstanding. Clayton Mowdy was the electrician on their technical team and worked deep into the night to get our new system operating ASAP. His work quality was outstanding, and he had to work in a difficult environment. His demeanor was always upbeat and reassuring - and respectful. He is a true asset for Berkeys. Usiel Valadez was a principal installation technician on the Berkeys team sent to our home. He was amazingly dedicated and competent - respectful of us and our property. He kept us informed, and confident that the task was in the best of expert hands. He also is an outstanding representative for Berkeys - another true asset to the company. Again, there were no exceptions to the competency and professionalism of all with whom we came in contact from Berkeys. Another example is Roman Reyes who visited with us to ensure that we were satisfied with the installation team and their progress. That was a unique experience for us - a company that is so perfectly thorough in ensuring customer satisfaction at all stages of the project. Just amazing.

Review 172 (2024-09-13 - Rating: 5)
Matt did a GREAT job. I had an additional issue he unexpectedly had to take care of, and he not only made an extra trip to pick up the needed plumbing supplies (which took over an hour in rush hour traffic), but stayed past dinnertime to finish the job. I have now used Berkeys for both electrical & plumbing, and will continue to recommend them to everyone!

Review 173 (2024-09-09 - Rating: 5)
Wonderful experience with Berkeys. They were able to fit us in for a same day appointment which was very helpful. We had a clogged sink and toilet simultaneously in our kitchen bathroom. Theodis was efficient and successful in diagnosing the cause and in fixing our issue. Will definitely be using Berkeys again for future needs!

Review 174 (2024-09-07 - Rating: 5)
Christian arrived early and explained what he would do. He listened to my concerns and observations and checked everything. He provided pictures and explained the problem. No attempts to push anything just clear options and timelines! Excellent! Update: Christian came back to finish installing a new blower motor. He finished quickly, provided pictures, and explained all the details of the system. I truly appreciate the courtesy and thoroughness of his service!

Review 175 (2024-11-22 - Rating: 5)
The TV jingle may sound corny, but Berkeys really was there when I needed them! Randy came quickly to help us with our small gas leak & he was very friendly, too! Would absolutely recommend Berkeys & will use them again in the future for my plumbing needs.

Review 176 (2024-10-17 - Rating: 5)
We used the services of this company for about 8 years now for our residence and commercial properties as well. They have never disappointed us! Outstanding service every time, they will come back and correct something with outmost courtesy. Overall outstanding Jacob Landre was wonderful as always

Review 177 (2024-10-21 - Rating: 5)
We had a late Sunday night plumbing emergency. When other “24-hour” plumbing companies said they couldn’t come out until Monday, Berkeys saved the day. Our plumber Michael was friendly, professional, understanding and fast. He didnt try to upsell us on things we didn’t need. Trust and responsible business practices still exist. Thank you, Michael and thank you Berkeys.

Review 178 (2024-11-08 - Rating: 5)
Had a water leak at our kitchen sink. All steps, processes and pricing was explained well. Work was done in a organized and timely manner. Once again, thank you Berkeys for A+ service!

Review 179 (2024-08-16 - Rating: 5)
Berkeys to the rescue! Our issue was fixed within 3 hours of my call to them to request a service technician appointment. Colin was the Best! Very polite, courteous , respectful, punctual and very clear in his explanation of the issue. Their service and customer service continue to amaze me! Thank you for taking such great care of us!

Review 180 (2024-11-04 - Rating: 5)
Mr. Mendez was thorough and finished the plumbing job with high fidelity. He gave us good suggestions to keep this problem from happening again. Thanks sir I learned a lot.SincerelyWalt Smith

Review 181 (2024-10-23 - Rating: 5)
Lamar was wonderful. Very patient with me. He answered all my questions. I would have him back anytime I need service. Berkeys is an outstanding company to work with!

Review 182 (2024-12-06 - Rating: 5)
The technician was very helpful and informative. He was quick to resolve my issue. He cleaned up after himself and made sure I understood the issue and how it was resolved.

Review 183 (2024-10-01 - Rating: 5)
Cody was very knowledgeable and his diagnosis as well as subsequent installation was excellent. He looked at my issue and rather than just fix a previously poor design, he came up with an alternative that is so much better! I would recommend Berkeys and especially Cody for any electrical problems big or small.

Review 184 (2024-10-09 - Rating: 5)
Chris was very professional and personable. He explained in detail about the current A/C system (which is over 20 years old) and working very hard to maintain coolness in the house. He prepared a proposal with some options and explained each of the options, how long it would take to install the system, and what we could expect from the new unit. I was very pleased with the information provided.10-9-2024 Jacob is and has continued to be very professional. He has been educating myself and daughter on how air conditioners actually work besides keeping me cool. He takes the time to explain the mechanic of what is or is not happening with the ac. For all of my ac issues, I will be requesting Jacob

Review 185 (2024-10-23 - Rating: 5)
The technician was excellent. He examined all the things I was worried about! Very qualified and knowledgeable! The company is great to deal with. Everyone is polite and friendly.

Review 186 (2024-12-11 - Rating: 5)
Yes, Zachary Davis, the Electrician did a fantastic job in identifying and switching out both bad circuit breakers that needed to be replaced. Also, the A/C Heat technician, Hudson Dillingham was able to identify and have my heat working like it was brand new by conducting much needed overdue maintenance. The great news is now Im signed up for all three services that are offered by BERKEYS. No more service fees whenever they are called out and Im on a maintenance plan now for all three! Im just waiting for the plumbers from Berkeys to repair my tankless water heater and replace my garbage disposal. Thank you BERKEYS!Hey, Berkeys technician inspected and advised me to follow up with my builder on my tankless water heater since it is under warranty through my builder. Also, replace my garbage with a two year warranty for the part and labor. Keon Koontz did an excellent job and I appreciate his insights and professionalism! Thank you for a superb job! Thank you again, BERKEYS!

Review 187 (2024-09-30 - Rating: 5)
Very happy with the repair to my 12 year old HVAC system performed by Miguel from Berkey. Problems were discovered during a routine maintenance check. Needed to replace both input transformers and a stuck gas valve. Systems work great again. Miguel was very knowledgeable and courteous and took time to explain to me what needed to be done and why. Showed me even pictures of the problem areas. Will use Berkey again.

Review 188 (2025-02-19 - Rating: 5)
I was able to schedule online which was fast and easy. The team arrived quickly and they were professional and efficient.

Review 189 (2024-08-10 - Rating: 5)
I had a water leak right off my meter. Taylor was sent out and was very knowledgeable. He had no problem answering any questions I had regarding the repair. He gave me great confidence in his repair. The price seemed a little high to me but I think at the end of the day it was money well spent.

Review 190 (2024-09-18 - Rating: 5)
I had water leakage from the pipes and garbage disposal under the kitchen sink. I called Berkeys plumbing and they immediately gave me an appointment the Same day.They sent a plumber Keon Koontz ,he assessed the damage and explained the problem in detail to me.He told me what the cost would be and gave me options .In less than 2 hours, he installed anew garbage disposal and new pipes. He did an excellent job, very knowledgeable, and a respectful young man. I was so stressed about the leakage .Thank you Betkeys plumbing for your quick response and for employing excellent Technicians. This was my first time with you and I will not hesitate to call you again .You eased my stress. Keep it up .

Review 191 (2024-08-14 - Rating: 5)
Caleb did an outstanding job of diagnosing and correcting the issue with our drain. He explained everything very clearly and advised us how to avoid the issue in the future. He was very knowledgeable, professional and friendly. We would be very happy to work with Caleb any time we need plumbing service.