Westmount at Eldridge

Photo of Westmount at Eldridge

Located in Houston, Texas

Address: 2255 Eldridge Pkwy, Houston, TX 77077, United States

Phone: +1 281-609-7057

Rating: 3.4

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency
  • Apartment complex

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-22 - Rating: 5)

    I have lived here going on 3 years never had a big issue the apts are very nice, the staff at the office are very friendly and helpful with whatever issue you might have, the residents are great too. Highly recommend!

  • Review 2 (2024-08-01 - Rating: 4)

    I have lived here over a year. The apartments are really nice and spacious. The nose level is pretty quiet and the landscaping is well kept. I enjoy engaging with the leasing office, who are very helpful and courteous. Thank you 😊

  • Review 3 (2025-01-24 - Rating: 5)

    Denise has helped answer my questions significantly! She was so kind and told me how the process goes. The property is beautiful!

  • Review 4 (2024-11-03 - Rating: 5)

    I am very pleased with Virgilio! I waved him down in the complex and he came to help immediately! My fridge and some outlets were messed up, and he came and fixed EVERYTHING. 0 complaints- will be requesting him if i need anything else fixed.

  • Review 5 (2024-04-08 - Rating: 5)

    Ive stayed at the property for five years and had to move out for work. Property is well maintained, clean, safe. Ive had my ups and downs with maintenance issues due to backlogs but overall its been a pleasant experience. I did want to call out that the whole checkout and the refund process was made so simple and convenient thanks to Nancy, the community manager. Shes always very empathetic and quick to address any issues with the highest standard of care. This wasnt the same experience with some of the previous executives but with Nancy it finally feels like theres an element of care associated with the whole landlord-tenant relationship. Thank you Nancy for all that you do.Regards.

  • Review 6 (2025-01-22 - Rating: 5)

    Nancy was super helpful and professional throughout the whole process!! My family and I couldn’t be happier with the service and quality that was provided.

  • Review 7 (2024-04-10 - Rating: 5)

    I love this community. It is neat and quiet. The rent is reasonable comparing with other communities nearby. The manager, Nancy and staffs are friendly and nice. They answered all my questions patiently. I would recommend everyone to live here.

  • Review 8 (2023-12-10 - Rating: 5)

    The property here is always extremely well kept and I love having a clean sanitary pool to swim in all the time!The staff is really friendly, Wilmer is always personable and makes sure anything I’ve needed fixed is done properly and efficiently. He’s my favorite of the crew!All smiles!

  • Review 9 (2024-12-04 - Rating: 5)

    I was looking for a apartment and i spoke to Denise, she was great to work with, but unfortunately I found somewhere closer to my work location.

  • Review 10 (2024-05-14 - Rating: 5)

    I was very impressed with their fast online application and approval procedure as we needed to move in within two days of contacting Westmount. Cecilia was such a huge help to me! Our time so far at Westmount has been great 😁

  • Review 11 (2019-08-05 - Rating: 5)

    Been living here for 2 years exactly. The Staff is amazing! They are always willing to help out. If I ever have any problem with anything, the staff is always looking to take care of the issues. The staff is amazing at putting together events every month for residents, which we really enjoy! I just moved to a bigger apartment in the same complex and everything was in great shape! Every person I have invited over to my Apt. has always said they appreciate how quiet and calm it is in the complex. Maintenance guy is awesome, he always waves and says hi to residents! Parking situation is good, never had a problem finding parking except like twice when i showed up from a late night at work at 1 am. But either way still found parking at the front office area. Amenities are good, gym is big enough to work out and pool is fun for my family and I. I can only say good things about this place and I hope Greystar realizes what great staff they have working here! Ive lived in different places and the staff can really make a difference, the one here is doing great at managing! There are little things that I think can be improved, but management always sends out surveys asking about what can be improved, so I typically give them honest feedback. If your looking for a quiet, fun, calm and respectful staff in an apartment complex, then this is the place for you. Of course things arent always perfect but thats because they also have lives in which they have to get other emergencies out of the way first in order to get to others, which in my book is understandable. Regardless, every issue was always taken care of and done professionally.

  • Review 12 (2018-03-02 - Rating: 5)

    I love love love this apartment! Its so peaceful and quiet and a very secure atmosphere! Management are as sweet as they come and my neighbors are seriously nice and friendly! When I need something fixed maintenance comes and fix it asap! They too are very nice and helpful! This apartment is differently pet friendly! When I got here there was no dog park, however after a few months they built one and its been a good thing for my puppy she met so many dogs and friendly people , she made more friends than I did! Im glad I came when there was special going on because now its a bit pricey but kinda worth it!:) I recommend anyone to live here if they like quiet, peace and security atomosphere!!!

  • Review 13 (2024-04-10 - Rating: 5)

    I would give this community 5 stars“. I have shopped lots of apartments, and it is the best one. The leasing agents helped me to apply for new unit step by step patiently and professional. Also, the technical staffs come to my unit to fix very soon once I sent my request. They are effective and providing good service.

  • Review 14 (2024-04-10 - Rating: 5)

    The manager Nancy is amazing!!She was professional and patient with all of my questions. She is very knowledgeable about the property and quick to answer! She made the process very smooth and comfortable.

  • Review 15 (2025-01-22 - Rating: 5)

    The staff is incredibly friendly and responsive . Especially the manager Nancy was really helpful!

  • Review 16 (2018-05-13 - Rating: 5)

    Management and staff are the best! They are so friendly and helpful. Also maintenance requests are met in a timely manner. Lived there for two years 2016-2018 and faced no problems. Community was very good, the room sizes in the apartment are reasonable, the closet in the master bedroom is spacious which i liked alot. Overall i liked the floor plan of the apartment. They had nice events every while to gather the community together.A place you can call home :)

  • Review 17 (2018-03-06 - Rating: 5)

    If you want the short story then I definitely recommend these apartments.Long story is I love the convenience of the area and the service I receive here. Management and staff truly go above and beyond. The repair crew is amazing and really quick to fix any issues that arise. I feel relieved I dont have to chase down the staff to fix anything. I had a lot of problems with that in my old apartments I lived at. Its located in the energy corridor which is close to my work and about 10 to 15 mins from downtown if there is low traffic. Theres also a Kroger right down the block which is the best thing since sliced bread which I can also buy there. If I had to give them any advice I would tell them the guest gate opening machine is really narrow for my guest. Other than that I love the place!

  • Review 18 (2021-01-31 - Rating: 5)

    I’ve lived in this complex since 2016 and I love it! I’ve had a few loud neighbors over the years but that comes with the territory of living in an apt. Maintenance (Gus) has been superb! Of course there are times when they can’t make it right away but if it’s an emergency, they’ve been “Johnny On The Spot”. I see them on the grounds still working long past their shifts.I have noticed the quality of tenants have changed over the years; some just don’t care about their environment or their neighbors. Trash tends to accumulate awfully quick before Monday’s and some tenants would rather throw the trash on the ground in front of the dumpsters when it is no where near full. This causes maintenance to have to act as grounds keepers, in turn, taking time away from the actual maintenance duties.But overall, this is a great place to be! There are a few of us long timers that love it here!

  • Review 19 (2017-07-19 - Rating: 5)

    The entire staff at West End Apartments always ensures that the residents are well taken care of. Kara, Maria, and Shariffa treat me and my dogson like family. They consistently go above and beyond and for that reason I dont plan on moving until Im ready to purchase a home. The property is always well taken care of and the exterior upgrades are beautiful. The maintenance staff is wonderful as well! The serenity and cleanliness in this complex brings me peace!

  • Review 20 (2020-07-07 - Rating: 5)

    West End Boutique is a great place to call home! It is conveniently located, a bit of an older yet updated property with great space, has great amenities, and knock on wood we have never had an issue. All of the team members at West End - management, leasing, and maintenance - are kind, smile lots, are welcoming and supportive, have a positive attitude, and just really seem to love what they do! I can feel the passion and as a resident truly appreciate this! I have lived here for a long time and am thankful for a peaceful, beautiful, safe property. Kudos!

  • Review 21 (2018-11-06 - Rating: 5)

    Moved in this year and I don’t have anything bad to say about this place! Any work orders I have placed have gotten addressed by Gus who is amazing. It’s an apartment not a house so I don’t except things to be perfect. Love the office staff. They are always so friendly and welcoming. Would highly recommend if you want people who care about you unlike some apartment complex’s who don’t even care about how you think or feel!

  • Review 22 (2016-12-24 - Rating: 5)

    Every experience that I have had with leasing agents in the West End Apartments has been warm and inviting. I am moving in around the Christmas holiday and things are typically busy and some business customer service declines around this time. Not West End, they helped me to move in to my new apartment with ease. They added all finishing touches to my apartment that I requested such as the paint in the living room and the shelves in my bedroom closet. The place is nice and beautiful. I especially appreciated my welcome gift. This is the most excited I have been to move into an apartment in my life, and Ive lived in like 5 places. West End is quiet and the premises are beautiful! Sherifa and Maria are efficient and pleasant!

  • Review 23 (2018-12-08 - Rating: 5)

    2016-Current👉🏾 I love the West End Apartments! The neighborhood is wonderful and beautiful. Sharifa and the rest of the staff are the best! Sharifa is always professional and very attentive. The maintenance guy Gus is hardworking and very pleasant.Things get fixed in a timely fashion. The schools are amazing. Unfortunately, I’ll be moving out when my lease is up (toughest decision ever). It’s a calm place, very nice pool, good environment and parking is very accessible. I would definitely recommend!!!! Overall, West End Apartments deserve all 5 stars!!!

  • Review 24 (2019-03-04 - Rating: 5)

    Staff here are helpful and very professional. Their resident events are top notch, and the leasing agents are personable and get to know the residents by their first name. Maintenance here is very fast and get the job done in a timely manner. Amazing place to check out if you are looking for apartments near the energy corridor!

  • Review 25 (2020-05-30 - Rating: 5)

    This complex is really a hidden gem! We’ve been here since January and we haven’t really had any complains other than the walls being thin and parking can be a pain if you get home too late BUT there are garages and covered parking available! Gus on the maintenance team has the sweetest soul and always has a smile on his face. Also as dog parents we really appreciate the dog park with the washing station and honestly that’s probably what stood out the most to us. Annnnd the other dogs and owners in the community have so far been very sweet and personally I haven’t noticed any issue with people not picking up after their pets.

  • Review 26 (2021-08-11 - Rating: 5)

    Love the West End apartments. Cozy and relaxing. I love my new home!!!Look no further when it comes to Luxury Apartments, West End come out tops.Love the way the processing went. The courtesy and professionalism of the apartment representatives are second to none.

  • Review 27 (2017-10-29 - Rating: 5)

    Among all the apartment communities I have lived in Houston, West end by far has the best management. The staff treat all residents with so much respect. They organize so many events in the community and keep us all very connected. The apartment is very close to major grocery stores Kroger, Target, HEB. It is at walking distance from so many parks and very conveniently located near many restaurants on Westheimer. There is a very good diversity in the resident community. They are also very pet friendly. West end is the best and they know how to make their residents feel special. I would highly recommend this place .

  • Review 28 (2017-11-01 - Rating: 5)

    I enjoy living at the West End. The staff is extremely friendly and accommodating. The apartments are clean and spacious and the area has lots of great adjacencies. I have live here for over three years and I continue to see changes for the better each time! The team does a great job!!

  • Review 29 (2017-05-17 - Rating: 5)

    We moved in recently and have been extremely happy. The office staff are always friendly and attentive and the maintenance staff have been very friendly and helpful. I always feel safe in the complex and really have no complaints. I highly recommend West End for those looking for an apartment in the area

  • Review 30 (2016-01-17 - Rating: 5)

    Amanda is great and always extremely helpful. we moved in about 3 months ago and our time thus far has been great. its a pleasant atmosphere and feels like home. My wife and wondered if west end apartment staff could top what we were used to at The Portico and i have to admit you guys have exceeded our expectations

  • Review 31 (2018-05-25 - Rating: 5)

    Been living here for the last 6 months. 810sq ft 1 bed room apartment with covered parking all within a very reasonable price. A lot more quiet and peaceful which was my main criteria for choosing this place. Maintenance guys are prompt and courteous.

  • Review 32 (2022-04-03 - Rating: 5)

    Very cute apartments but super over priced. The neighbors dont mind their business and will tell on any suspicion even when theres nothing to be suspicious about. They just got new management so yeah good luck.

  • Review 33 (2018-07-23 - Rating: 5)

    The most amazing apartment community I’ve ever lived in! Wonderful staff, awesome resident events, and fantastic living. I would always recommend this complex to my friends and family. I’m about to renew for a second year and I’m upgrading to a bigger unit. So excited!!

  • Review 34 (2022-03-29 - Rating: 5)

    I had the pleasure of visiting this complex and meeting with “DIANA”. She was very polite, professional and showed me exactly what I was /am looking for in my new home. I loved the unit and look forward to hearing from her in regards to my move in date. Relocating fromChicago, Is already stressful. Diana was a blessing and definitely helped lighten the load! Thank you Diana! I appreciate you for ALL your help!!

  • Review 35 (2023-08-31 - Rating: 5)

    If you’re looking for a fresh start in a peaceful environment, with great scenery & courteous staff/residents; then the Westmount at Eldridge is the place for you! The application process can be dramatic but don’t fret ELAINE will definitely be there to save the day!

  • Review 36 (2023-11-03 - Rating: 5)

    I’ve lived here since march, I loved it! Staff is really nice. It is located in a really nice place right off Westheimer. I’ve had a great experience.

  • Review 37 (2017-03-16 - Rating: 5)

    Gorgeous LUXURY style apartments. Apartments are super spacious with great amenities. They are also kept clean and quite. Love, Love greystar! The staff is always amazing and attentive. Plus being off of Eldridge your in reach of some of the best food and all shopping Houston has to offer. Karah is a rockstar and together with Sharifa and Maria you have an amazing team to lean on that make you feel like your speaking more with friends than leasing staff.

  • Review 38 (2015-11-16 - Rating: 5)

    I was hesitant with using kinkos because I have had some pretty bad past experiences with them, but I called and placed an order. When I arrived, the gentleman at the counter, Jose, had the item printed and ready to go for me! Super happy with my service and how polite he was even though I came an hour before closing.

  • Review 39 (2017-07-24 - Rating: 4)

    The building staff are so friendly! Karah, Maria, Sharifa and Gus :) they have resident appreciation events like Saturday breakfast, paint nights, workout sessions etc - makes WestEnd feel like home! Special shout out to Sharifa from building 12 for following up on all service requests!!

  • Review 40 (2017-07-21 - Rating: 5)

    Ive loved living at West End the last year! The entire team has made me feel right at home. The location, amenities, and building decor are AWESOME! (Building 15 is the best!)

  • Review 41 (2018-12-20 - Rating: 5)

    I loved it here. Staff was extremely helpful. Maintenance was very nice and timely. Great quality apartments and great price!!! Highly recommend this place!

  • Review 42 (2017-07-11 - Rating: 5)

    Love the community. Staff is caring and helpful. Despite the remodeling going on it is quiet and peaceful. Apartment size is perfect and amenities are a big plus.

  • Review 43 (2023-12-10 - Rating: 5)

    The maintenance man Wilmer is an excellent employee at this property and a very hard worker thank you Wilmer great job.

  • Review 44 (2023-12-10 - Rating: 5)

    I just move in and the service that they provide is amazing the workers that they have are super professional and fast, I send a request and they took care of it next day morning.

  • Review 45 (2018-06-23 - Rating: 5)

    Great community!!! I have loved living here for almost 3 years!! Great team and easy living! Great for people.who are new to Houston and easy access to everything!!

  • Review 46 (2023-12-09 - Rating: 5)

    If you need maintenance help, Wilmer is the guy. Great guy and don’t mind going out his way to help

  • Review 47 (2020-12-13 - Rating: 5)

    I’ve been here for 2 months everything seems good, area is nice, quiet and clean complex, staff is great if there is something to get fixed they respond immediately..definitely the best place I’ve lived...good job !

  • Review 48 (2024-03-09 - Rating: 4)

    Good customer and atmosphere, little too far for me but i wouldve considered applying

  • Review 49 (2017-07-25 - Rating: 5)

    Great community. Friendly staff. They have great residents events and really care about their residents! Nice clean environment. Definitely would recommend it!

  • Review 50 (2017-08-02 - Rating: 5)

    Me and my husband have living here for 3 years, we love it here from the ladies int the front office to the maintenance crew top notch.

  • Review 51 (2024-09-24 - Rating: 5)

    Loved It

  • Review 52 (2017-08-31 - Rating: 5)

    Westend is an awesome complex, leasing team is great. Wouldnt wanna live anywhere else...

  • Review 53 (2023-12-09 - Rating: 5)

    Wilmer from Maintenance has always been great.

  • Review 54 (2017-07-13 - Rating: 5)

    Moved in around March of this year and have been happy ever since. Sharifa is the best and has been very helpful!

  • Review 55 (2022-12-23 - Rating: 5)

    Small community,clean and convenient location

  • Review 56 (2016-02-12 - Rating: 5)

    Good

  • Review 57 (2022-03-01 - Rating: 5)

    My experience was good, my score was 5, maybe you are seeing another users score, thank you, nice day.

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