Village at Collinwood

Located in Houston, Texas

Address: 1001 Collinwood W Dr, Austin, TX 78753, United States

Phone: +1 512-836-8810

Rating: 3.9

Review 1 (2024-03-13 - Rating: 5)
Lots of things to say, I went to tour this complex with my mom for my mom. Lets start with management. Abigayle Martinez was wonderful. She was bubbly and patient because we had lots of questions. I did notice how wonderful the grounds were kept but was told the complex was getting a make over and she was excited for her tenants. I could tell she cared. I also liked that it was tucked into a well established neighborhood but we were still close to main transportation, like highways and stores. We need to see a few more places but this one is at the top of our list. Thank you Mrs. Martinez for all your help, we hope to see you soon.Christina P

Review 2 (2018-07-27 - Rating: 4)
We came by here to visit our aunt in the senior living residences. The gate was secured, but it was partially open so that one would be able to slip into the facility areas. There did not appear to be any security cameras or a walking patrol or mobile patrol in the area. During our visit, we did not see anything that seemed to be of a dangerous nature. Our aunts residence appeared to be in good condition and the water, gas, electric, and air was working on our arrival. The swimming pool appeared to be clean and well kept. The grounds were well kept and the walkways were clean and well kept. The elevator was in working condition upon our arrival and there was several handicapped spaces available for use as observed.

Review 3 (2024-03-23 - Rating: 5)
Toured last week with my mother and met Kenny which was a great experience. We toured 2 other communities and Kenny was the best, he made us laugh and we felt very welcomed. My mom will be moving to Austin in June and she has decided this is where she would like to live, thanks again for the great experience.

Review 4 (2024-03-27 - Rating: 5)
The staff is friendly and the rent is great. cant wait to move in!

Review 5 (2024-03-15 - Rating: 5)
Staff is awesome. Abby is knowledgeable professional and courteous. Listens to your concerns and makes every possible effort to resolve them. Unit is spacious and comfortable.

Review 6 (2024-03-13 - Rating: 5)
Just looked into village at Collinwood for my grandmother who is moving into the area Abbygayle, and staff were very knowledgeable about what it will take to move in and the area itself making herself and me feel so much better about finder her a place . We look forward to getting her moved in and enjoying the Austin area.

Review 7 (2024-02-29 - Rating: 5)
My experience at Collinwood West Dr has been excellent. The staff are wonderful and so is the maintance staff as well.There very pet friendly and the up .keep other property is well kept up .I just love and enjoy living here . Ms Brock

Review 8 (2019-06-24 - Rating: 4)
Well, she aint perfect, BUT she is home. I have lived in a lot of places in my life and I dont think any apartment is perfect. The gates are broken most of the time - but you cant blame the office girls or them maintenance boys really. People over 55 have vision problems because they keep hitting the gates and causing the issues! The maintenance man is slow and I mean SLOW, but he does get the job done when he shows up. I like Iris and Lisa. They always are ready with a smile and a hello. I dont see Iris as much as Lisa but thats not a problem. Lisa is very personable and she is always there to make you feel special. She makes everyone feel welcome. There are some cantankerous people who live here and they arent always nice to the office girls, but somehow they always keep their cool when dealing with these knuckleheads. I often sit back and have a good chuckle and go about my business. Its not a bad deal living here for a 55 and older spot. Its a great place to have that one last home before you forget how to wipe your but or forget where home is! I like it anyway.

Review 9 (2019-06-09 - Rating: 5)
I am an apartment locator for Apartment Aces. I have been to numerous tax credit or senior housing properties and never have I had this great of customer service. Lisa at the front desk is more than willing to help everybody in need. She made my client feel at home from the time we walked in to the time we walked out I am looking forward to working with her on many more occasions! The property was well-maintained and very homey.

Review 10 (2024-03-25 - Rating: 5)
The property look great!Mark and Richard are great maintenance guys and they both are great staff members on that property.

Review 11 (2024-03-13 - Rating: 5)
This place is amazing !!!! I went and took a look at it for my elderly parents, it is so nice .Walked around and it was so beautiful. Definitely on my list of look at agains for my parents!!!