Victoria Trails Apartments

Located in Houston, Texas

Address: 5609 John Stockbauer Dr, Victoria, TX 77904, United States

Phone: +1 361-226-7121

Rating: 3.7

Review 1 (2024-10-17 - Rating: 5)
I went to go apply to see if I could get into an apartment and Connie was amazing! She was so patient and very knowledgeable about the property and whole application process she answered every single one of the questions my friend and I threw at her with grace! She is so nice and very helpful! I didn’t end up moving in only because I found another place closer to my job. Yes! I advise all to go to Connie when in need of looking for a place! The property was clean and pretty calm.

Review 2 (2024-10-17 - Rating: 5)
I moved here in February and haven’t had any issues. The 2 lady’s in the office Connie and Juanita have been very kind and helpful with anything I need. The kids love going in the office on Tuesdays and Thursdays to get a snack after school and say the ladies are really nice. Overall I have had a good experience here and with the staff.

Review 3 (2024-10-16 - Rating: 5)
Connie was absolutely fantastic in helping me with my recent move. She was incredibly knowledgeable about the entire process and made everything so easy. She was always available to answer my questions and was very responsive.

Review 4 (2024-11-16 - Rating: 5)
It’s nice and affordable! I was in urgent need and had a deadline & took into consideration! This is the first time I’ve been comfortable at any place I’ve lived!

Review 5 (2023-08-31 - Rating: 5)
A Night-and-Day Transformation Thanks to Jackie!Ive been a resident at this apartment community for quite some time now, and Ive seen it go through its fair share of ups and downs. However, things have taken a remarkable turn for the better ever since Jackie took over as the property manager. Its like a breath of fresh air. Jackie has truly revitalized this place. The level of professionalism and dedication she brings to her role is evident in every aspect of the community. The property itself is cleaner and better maintained, which speaks volumes about the attention to detail that Jackie and her team now provide. If youre looking for an apartment with top-notch management, look no further – Jackie has transformed this place into something truly special.

Review 6 (2023-07-27 - Rating: 5)
Office staff is nice and helpful. I’ve had to talk to the shorter lady with glasses a few times on issues with our apartment and she has always been quick to file the work orders we put in and very apologetic. If I’ve ever had to call the office she usually answers or will call back when I leave a message in a time manner.

Review 7 (2023-08-10 - Rating: 4)
Office staff was helpful about questions i had regarding application deposits & monthly rent. Apartments looked good with they had more available.Only thing that i didnt like is the fact that some residents leave dumpster area with garbage all around it. That attracts roaches & rodents.

Review 8 (2021-09-02 - Rating: 5)
Been here almost a 3 weeks so still fairly new but I’m always greeted with a smile and answers to any of my questions! Had an issue with the dishwasher and the next day or two maintenance was here to fix it! The maintenance man is so sweet always with a smile and even gets into playing with my two little ones. Every morning I see one of the women picking up trash out of the parking lot! Kids are a little wild around here but to me kids will be kids and all the teens have been friendly with not just me but my kids as well. I feel like I picked a very good place for me and my family! Definitely check them out yourself before just reading all the reviews!!!! I did and will never regret it

Review 9 (2017-03-07 - Rating: 4)
Lived here for almost five years now. Great Location!!! Management is very nice, maintenance is very good about getting things done quickly. My only complaint would be that the landscape could use some work. We do not have grass in front of our apartment we just have dirt, and its the same in front of a lot of peoples doors but other than that its a great place to live, lots of kids, all the neighbors are Great!!!

Review 10 (2023-07-29 - Rating: 5)
Lived here going on 2 years now and never an issue that cant be fixed! Works orders done in a timely manner. Ladies In the office always have a fast response to any question I have! THANK YOU VICTORIA TRAILS!!

Review 11 (2023-07-27 - Rating: 5)
Juanita, has been very helpful, very real on when things can get fixs. she’s always informing when events are for the kiddos. always welcoming when going into the office overall great personality for the job.

Review 12 (2024-10-16 - Rating: 5)
Wonderful place to live the office staff is nice and helpful

Review 13 (2018-01-12 - Rating: 5)
I have lived here for 7 years now. Love the management. Kids are wild though. Parents dont make them mind. Pound on your door. Talk back to grown ups. Bicycles and skates boards everywhere. They dont move for handicap people to walk. Love the location. Also a lot of partying at night. Loud. Cant sleep. Otherwise Im still here.😃

Review 14 (2023-07-27 - Rating: 5)
Gold stars to Juanita for always being on the ball in the office a very professional and sweet lady when spoken too answered all of my questions and made sure I was happily taken care of would recommend her in the near future

Review 16 (2022-10-25 - Rating: 5)
Great place to live. The staff has always been friendly, safety wasnt a concern, the place was probably the cheapest Ive ever lived in. Placement is town is good