Verena at Cypresswood

Photo of Verena at Cypresswood

Located in Houston, Texas

Address: 16222 Stuebner Airline Rd, Spring, TX 77379, United States

Phone: +1 346-746-6737

Rating: 3.5

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency
  • Apartment building

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-10-11 - Rating: 5)

    We signed our lease August 2024. I was a bit taken by the idea of our apartment being 2 floors. I had never seen a townhome in this area built like this. Pretty fascinated with the area because the schools are close and shopping centers as well. I met the property manager, Monica and just felt like she was family. She didn’t throw any sales pitches or try to rush us into signing. She told me straight up that her and & team had taken over some months ago and were making several changes. She has made many word of mouth promises and has definitely kept them. From the updated appliances, to keeping an open line of communication. The staff is friendly and very personable. It’s now been 3 months and the dedication is still the same… The office staff even comes in early most days to make sure the kiddos get on their buses in the morning at the front of the property. I’m proud to call this our home!

  • Review 2 (2024-10-09 - Rating: 5)

    Just recently moved when Verena took over. We came and did a tour with Monica. Monica is amazing. The staff is amazing. The 2 maintenance guys are great at what they do. Super respectful and great communication. We had the chance to see the change from when we moved in to now. From the day we came to do our tour. Monica told us everything she was planning to fix and change. Slowly but surely, we saw the change. They really cleaned up. Our fence after the storm was up before other apartments did anything. The trash was cleaned up. Disrespectful tenants are gone. Monica is working to get the apartments better. When we moved in, they ask you was everything good? Be honest. We expressed how we felt and reported the problems. Turns out the company whorish hired to make ready the apartments for us to move werent doing their job. Monica has since reported that and hoping to get new people for that. Also, the valet trash, they are failing to their job. Monica is always calling to complain and has warned them or straight up or she will replace them. Whether you see it nor not. Monica is always working to better Verena. Rome wasnt built overnight. Everything she said she was going to do has been done, and her list continues to grow. And I dont doubt that it will be done as well. It really has become a quiet and cleaner apartment complex. Shes straightening out The Verena. And we love it. If you ask for help and communicate your concerns. Monica and her staff are amazing. We are grateful for Monica. I cant express that enough. Thank you Monica and your staff/ maintenance for all you do and continue to do.

  • Review 3 (2024-10-11 - Rating: 5)

    I am pleased with my unit. The staff are all friendly and respond quickly to any issues that may arise (though there aren’t many personally). They also do their best in making the residents feel comfortable and safe all while maintaining a clean property.

  • Review 4 (2024-10-18 - Rating: 5)

    “I recently moved into Verena at cypress wood and have had an excellent experience so far. The apartment itself is spacious, and well-maintained, just what I was looking for. A big thank you Monica Barajas and the rest of the team Juan and also Travis for being incredibly helpful and responsive. Anytime I’ve had a question or needed assistance, she has been quick to address it, which makes a huge difference. The location is also great, with easy access to shopping centers, and some great local restaurants. Overall, I’m very satisfied with my choice to live here and would highly recommend it, especially thanks to the wonderful property manager Monica Barajas.”

  • Review 5 (2024-10-07 - Rating: 5)

    Been living here for over 2 years and this is by far the best management there has been Monica and Nerivel are awesome we definitely need more people like them, definitely feels like home here they are a blessing sent, I love it here and definitely will be renewing….. great jobs guys

  • Review 6 (2024-10-07 - Rating: 5)

    Best apartment Ive lived in here in the Houston/Spring area. Move in process was quick and easy. Staff are super friendly and get work orders done in a timely manner.

  • Review 7 (2024-10-07 - Rating: 5)

    Couldnt ask for a better place to call home. Any time I have an issue, it gets resolved ASAP! My apartment was so clean and placed with all new appliances upon move in.

  • Review 8 (2024-10-07 - Rating: 5)

    Very quiet community. Only complaint is that the pool isnt open and they dont have a playground. Still a 5star complex! Everyone should want to live here in this area!

  • Review 9 (2024-10-29 - Rating: 5)

    Extremely helpful I’m a new resident and it was a very smooth process I already love it here Nerivel and Monica are the best team and they do their job very very well.- from a very happy resident

  • Review 10 (2024-06-18 - Rating: 5)

    Last year I wouldve said not to waste your time here, but as new management and crew came in at the start of the year, the place has been getting some SERIOUS love and care it desperately needed. Monica has been an absolute gem and the maintainence workers and staff have been incredible. There is not a single day you dont see something being fixed and dealt with. We had been living in a god awful unit when we first moved in a few years ago. Once new management took notice and saw the condition of the unit, we were promptly moved out of that unit and into a unit renovated to their standards and we couldnt be happier. They are very aware of the issues around the property and are working extremely hard to fix them. And Ive no doubt they will. Overall the whole place has done a 180. Cant wait to see whats to come. Needless to say, if youre looking to rent in the area I can now definitely recommend this place.

  • Review 11 (2024-05-02 - Rating: 5)

    I really appreciate staff who are so nice and helpful i met Travis when he was helping me with an issue in my apartment. he was very respectful and sweet. i’m usually not comfortable with new people in my home but he made sure i was comfortable. i hope y’all keep up the good work!!

  • Review 12 (2024-10-11 - Rating: 5)

    This apartment are the best I’ve ever stay in. Nerivel and Monica really helped me and my family out a lot y’all are amazing! 😁

  • Review 13 (2024-07-06 - Rating: 5)

    Just wanted to say that I appreciate all the positive changes I’m seeing here. This review is mainly for the management staff, Monica and Dalia. These ladies are always so helpful and they work very hard trying to make this a community we all can be proud of. Thank You Ladies for your efforts! Lastly, but Not least, Thanks to our Maintenance Team 🙏

  • Review 14 (2024-06-27 - Rating: 5)

    WOW…. This community has changed a lot since the new management has taken over. The office staff and maintenance is amazing. I watch them everyday pick up trash and turned this community around each day. I am no longer embarrassed to have company over to my home. I recommend this place 100%.

  • Review 15 (2024-04-26 - Rating: 5)

    Staff was so nice and welcoming. Mónica was great and friendly. Office was extremely clean and maintenance have always been outstanding in making the repairs necessary. Well recommended to live here. 5 Stars!

  • Review 16 (2024-07-03 - Rating: 5)

    From the moment I stepped inside the office, Monica has shown nothing short of exemplary professionalism and a desire to get her tenants anything and everything they need. Definitely my favorite in the leasing office ☺️ thank you so much for your help!

  • Review 17 (2024-02-19 - Rating: 5)

    I am relocating from Central Texas and Monica, Delila and Samantha worked with me so that I did not have to make several trips. I loved every minute of the application process. They were all so nice and explained everything thoroughly. I look forward to living here!

  • Review 18 (2024-10-14 - Rating: 5)

    The best of the best, I love the work team here every one is extremely polite and awesome at what they do, totally recommend this place !!!

  • Review 19 (2023-10-28 - Rating: 5)

    I am relocating to Tx from Memphis and I must say, I absolutely love these apartments. They are VERY spacious and affordable and not to mention the staff is amazingly polite and helpful. I can not wait to move into my new home and be apart of a community so admiring.

  • Review 20 (2023-05-17 - Rating: 5)

    After, a long day and unpleasant office staff apartment after apartment. I came here and met with a sweet young lady Amanda, she was very knowledgeable about the community and surrounding areas. She made this apartment hunt super easy, she listened to my wants and needs- pricing was great and she was super funny, she made my long day worth it! I will be recommending all my friends and family at The Wimbledon!!

  • Review 21 (2024-06-26 - Rating: 5)

    Anna was so nice and friendly! My wife and I saw these apartments and she was to attentive to our needs looking forward to coming back and leasing!

  • Review 22 (2024-06-27 - Rating: 5)

    Great customer service, I called to check on the floorplans yall offer. Im currently searching for different locations on the north side. I spoke to a nice young lady named Anna.She was very professional and helpful.

  • Review 23 (2024-10-14 - Rating: 5)

    I love living here Nerivel and Mónica are amazing the guys here get work orders done súper fast….. totally recommend this place

  • Review 24 (2024-10-11 - Rating: 5)

    I love it here in Texas🗣️I apprieciate Monica & the staff💯 Always helpful and when I need maintence they always come through💯Thank yall so much❤️

  • Review 25 (2024-05-01 - Rating: 5)

    Great place to live at, plenty of shopping nearby. I really appreciate the changes theyre making, all of the staff there is always very kind. The property is clean and well kept.

  • Review 26 (2024-02-19 - Rating: 5)

    Dalila, Monica and Samantha are very sweet, helpful and awesome!Went for a showing and blown away from how helpful and nice they were to my sister and me..The Apts are clean, and very nice.

  • Review 27 (2024-08-29 - Rating: 5)

    Had the best service from Ms. Monica and Ms.Nerivel they were very helpful and amazing attitude Im a fresh move in and Im already loving it… DEFINITELY RECOMMEND

  • Review 28 (2024-06-26 - Rating: 5)

    This place is fantastic. Everything was clean and fresh. The staff was exceptionally friendly and helpful. Anna handled everything we needed and then some. Would recommend

  • Review 29 (2022-10-05 - Rating: 4)

    Everything is going fine. The maintenance team is great. One thing I have a problem with is the disregard my neighbors have with the lack of respect for the property, throwing trash on the ground, outside gathering and leaving trash such as beer bottles on the ground, children digging up the dirt and leaving it on the sidewalks and stairwells. I just wish they would respect the property and their neighbors more.

  • Review 30 (2024-06-26 - Rating: 5)

    Anna was so nice and sweet she made me feel at home! She was knowledgeable these apartments are very clean

  • Review 31 (2019-12-10 - Rating: 5)

    I have never met a manager that is hands on with the clients. Ms. Lasso made me feel much more at ease when I went to Inquire about a two bedroom. Being a single parent and trying to find a place to raise my kids has been hard. I will definitely be applying here. She really cares about the clients and made me feel like I was already home!

  • Review 32 (2024-05-02 - Rating: 5)

    I love the management here everyones nice the apartments are beautiful inside out never had no problems or discussion with any neighbors nice a peaceful very much recommended

  • Review 33 (2020-09-29 - Rating: 5)

    Once we walked in the office , we were greeted with a warm welcome. The property manager, Mrs. Mayra Lares, was super helpful! My husband and I have been apartment hunting for a couple of days now & she is hands down the sweetest! Gave us all the information & was very hands on. I would definitely recommend this place to family & friends who are looking for apartments.

  • Review 34 (2019-03-21 - Rating: 5)

    The new Manager Daniel is really hard working and friendly. Hes renovating and improving the rooms and fixing everything up! The fence got repainted and everything too! Ive been a resident here since 3 years ago, before it was ok but the new manager is making it even better so a thumb up from me for being a good landlord and very respectful in my opinion 👍

  • Review 35 (2019-12-10 - Rating: 5)

    I recently moved in and I will say that the community appears to be very well kept. I appreciate the team and their willingness to help me find my new home. I will update the review in a couple of months. So far enjoying my new beautiful home!

  • Review 36 (2024-10-07 - Rating: 5)

    Great service love it here thank you Monica and nerivel, y’all are amazing

  • Review 37 (2019-01-30 - Rating: 5)

    I have literally watched this place transition from rags to riches overnight and still watching more improvements second by second. I had the pleasure of meeting the property manager Daniel Johnson during one of his morning walks around the property and he is beyond a delight to be around. Thanks to him I’m more than excited to make Wimbledon my new home!!

  • Review 38 (2019-09-10 - Rating: 5)

    Daniel took over from the previous manager and immediately started making changes for the better! Not only does he care he Is compassionate.Whatever your issue is he will fix it !!I highly recommend Daniel!!!I am so glad he has taken over from the previous manager.Daniel has made plenty of changes all for the better.

  • Review 39 (2017-07-01 - Rating: 5)

    Zamira has to be one of the best employees Ive ever seen, in any place that you could go to.She was very cooperative while assisting me in finding the apartment right for us, even though it took many trial and errors. We looked through many apartments which some were liked and others were disliked, then decided on the perfect one. Apartments staff as well were great, but not as the Zamira! The place was very well organized and maintained and would recommend it to other people coming in.

  • Review 40 (2024-01-27 - Rating: 5)

    New Management came with everything they got, property is clean and on a roll, Thanks to new staff keep it up 👏🏻👏🏻We tenants appreciate that.

  • Review 41 (2024-05-02 - Rating: 5)

    Been living here a couple of years now and it’s been great never had no problem staff and maintenance team are great and efficient and resolve issues quickly would recommend living here

  • Review 42 (2019-01-17 - Rating: 5)

    What a wonderful complex. I saw a renovated large one bedroom. Very nice. Connie was such a great help touring me and answering my questions. The staff was great. Will be referring this place to my friends and coming back when my lease is up.

  • Review 43 (2024-05-02 - Rating: 5)

    I like how the maintenance are so polite and helpful and respectful answer all my questions and his job was good is am not mistaken his name is Travis they A must !!!

  • Review 44 (2019-01-18 - Rating: 5)

    I am currently looking for my future apartment, I’d like to live near my work. Took a tour of a few properties in the surrounding area. Out of them all the Wimbledon and Connie stand out the most. All of my questions were answered and I did not feel as if I was being lied to. Now it is time for me to make my decision. this place has many pros vs the few cons.

  • Review 45 (2013-09-21 - Rating: 5)

    Wonderful place to live for years now, particularly compared to the craziness at previous locations. Convenient parks and walking trails. Library and a spectrum of restaurants in walking distance. Friendly people. Convenient access to 1960 area businesses. Wimbledon area is beautiful. Very little to not like.

  • Review 46 (2024-05-02 - Rating: 5)

    Monica was fantastic, the apartment looked amazing as well . Looking forward to moving to a comfortable home .

  • Review 47 (2024-06-26 - Rating: 5)

    Anna was great to talk to about moving here she explained in detail the great features this place has.

  • Review 48 (2019-01-31 - Rating: 5)

    I took a tour of the property with Daniel today and I loved everything about it. The windows, the spacious rooms and the upgraded appliances. Thank you so much Daniel for being such a great guide on this journey to finding my new place

  • Review 49 (2023-05-17 - Rating: 5)

    Spoke with a young lady by the name of Amanda, she was very pleasant and helpful. I needed a lot of questions answered and she answered all with a great attitude. Great customer sevice

  • Review 50 (2024-05-03 - Rating: 5)

    Loved the model unit and the staff was very friendly and answered all of my questions.

  • Review 51 (2023-11-22 - Rating: 5)

    Marisol should be getting paid alot more for the amount of hard work shes putting in, I cant wait to live here!

  • Review 52 (2019-01-30 - Rating: 5)

    I love the amenities of the home as well as the shopping thats close by. The staff is was very helpful as well as Daniel Johnson, he is really making major much needed changes inside and out.

  • Review 53 (2024-06-25 - Rating: 5)

    Awesome manager & staff since new owners took over this place has improved tremendously

  • Review 54 (2019-07-07 - Rating: 5)

    I love this upgrade apartments.Great condition, environment safe, everything is perfect. I love this apartments very nice location and on good area.Management very efficient.Excellent maintenance.

  • Review 55 (2022-09-19 - Rating: 5)

    Even when they are extremely busy they do the work fast and clean .and wonderful work ethic for completing their task .the managers and staff work very hard focused to make living here great 👍 so thank you thank very much

  • Review 56 (2019-01-30 - Rating: 4)

    The property manager Daniel Johnson has made many changes in the facility, emphasizing its appeal. So far, loving my experience.

  • Review 57 (2024-05-02 - Rating: 5)

    Amazing place to live , Monica made me feel at home & made me feel welcome .

  • Review 58 (2024-01-27 - Rating: 5)

    I would just like to say how the property has changed so much since new management took over! What a difference

  • Review 59 (2019-02-01 - Rating: 5)

    I love being here, it’s like a breath of fresh air, the staff is amazing. Daniel in the office is amazing. He is always so happy to help with anything.

  • Review 60 (2019-03-13 - Rating: 5)

    Wimbledon is a great place to live. The staff is so friendly and the property is always clean.

  • Review 61 (2019-01-30 - Rating: 5)

    Omg excellent experience here the people in front office was amazing especially my boy Mr.Daniel Johnson I highly recommend these apartments

  • Review 62 (2019-01-30 - Rating: 5)

    I received great customer service by the manager, Daniel Johnson. He was very helpful when showing me his apartment complex.

  • Review 63 (2019-01-31 - Rating: 5)

    The improvements of the living spaces are ideal since the last time I was a resident here the floor plans are more open compared to the laat time I was here Im looking forward to making this place my new home

  • Review 64 (2017-03-20 - Rating: 4)

    Good apartments, feels safe, small roach problem but not significant enough to give a bad review. I mean they have a little dog park so 👍🏻👌🏻

  • Review 65 (2024-01-26 - Rating: 5)

    Maintenance men are nice and very respectful and very punctual and thorough..5stars 👍😌

  • Review 66 (2019-01-31 - Rating: 5)

    Daniel Johnson along with the rest of the staff provided me great service & answered all of my questions. I will definitely be referring this property to friends and family.

  • Review 67 (2022-06-23 - Rating: 4)

    Repair issues have been handled promptly. Ive only been here for 2 months, but so far so good.

  • Review 68 (2024-05-01 - Rating: 5)

    Thank you to the team for always being eager to help out when there are things that need attention.

  • Review 69 (2024-01-27 - Rating: 5)

    Dalila helped a lot and I can see a lot of changes coming in this property

  • Review 70 (2019-01-17 - Rating: 5)

    Love this place, neighbors are polite, the office staff are really friendly and helpful, they help me with the process was quick and easy! really recommend it !

  • Review 71 (2019-01-31 - Rating: 5)

    Wow wimbledon apartments have really came along way.. Very nice good job for what daniel johnson is doing...

  • Review 72 (2019-01-30 - Rating: 5)

    Daniel and his team doing a great job! Keep up the good work! Great community!!

  • Review 73 (2023-01-01 - Rating: 5)

    Our maintenance request was completed the next day. Very prompt service!

  • Review 74 (2024-10-07 - Rating: 5)

    Management team are fabulous!!!!

  • Review 75 (2019-01-30 - Rating: 5)

    Daniel is doing great things here! And hes a great guy!

  • Review 76 (2019-01-31 - Rating: 5)

    Daniel Johnson is doing an amazing job, keep up the good work.

  • Review 77 (2018-10-19 - Rating: 5)

    The only reason I gave them a 5 star review is because there 5 star and having terrible service

  • Review 78 (2019-01-18 - Rating: 5)

    Awesome place!!!! Very clean and awesom staff!!! :-)

  • Review 79 (2022-10-25 - Rating: 5)

    Excellent, knowledgeable and caring staff

  • Review 80 (2016-12-09 - Rating: 4)

    Management was very friendly and helpful

  • Review 81 (2022-08-26 - Rating: 5)

    Very friendly and informative

  • Review 82 (2022-07-06 - Rating: 5)

    Great service as always

  • Review 83 (2017-09-04 - Rating: 5)

    Extremely nice

  • Review 84 (2024-01-27 - Rating: 5)

    I have lived here for 5 years and I was very frustrated with the staff that managed these apartments because they did not clean and there was a lot of lack of control in everything. Today the new company started just this week and we see changes, everything is cleaner and the office staff are very friendly. I am ready to renew my contract.

  • Review 85 (2024-06-18 - Rating: 5)

    I had the pleasure of living 18 months in this condominium, for work reasons I will leave but without a doubt I would live here again, and even more so with the New Management which is giving 110% with changes and improvements that will undoubtedly make this Condominium a Place Great and Beautiful

  • Review 86 (2021-12-01 - Rating: 5)

    Very happy with the service of my apartment. And all the changes outside.Plus the maintenance, thats why Im taking another 12-month dev contract

  • Review 87 (2021-12-01 - Rating: 5)

    I am very happy with the changes to my property.Happy because they closed the back gatesThe service of the ladies is very attentive.Spectacular maintenance.

  • Review 88 (2020-09-29 - Rating: 5)

    Grateful for the attention provided by Miss Maira and Krissie, they were very professional, 100% recommended