The Lucas Apartments
Located in Houston, Texas
Address: 2924 Lucas Dr, Dallas, TX 75219, United States
Phone: +1 972-628-6460
Rating: 3.8
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Apartment rental agency
- Condominium complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-14 - Rating: 5)
My roommate and I have lived at The Lucas for the past year, and weāve been impressed by the positive changes weāve seen. The addition of a working gate in the garage has significantly improved security, giving us peace of mind about our vehicles. The new management team is another standoutāthey genuinely care about residents, actively organizing community events and being responsive to individual concerns. On top of that, the apartments are modern and well-maintained, standing out compared to other options in the area. Overall, The Lucas has become a great place to live, and we truly appreciate the improvements! -
Review 2 (2024-07-26 - Rating: 5)
Iāve lived at the Lucas now for three years (2021-present) and over the last few months Iāve noticed a significant improvement in the management and operations of the building. Property Manager, Ryan Fleming, and his team have done an astounding job elevating the quality, security, and sense of community for the property. The level of communication from management to residents has increased ten fold and is greatly appreciated. Safety and security has always been a major concern for many residents. Over the last few months, they have installed and implemented several security measures to combat this concern and it is working! They have held several resident community events to which I say ākeep them coming!ā In conclusion, there has been more done for this property in the last few months than in the entire time before then. I hope Ryan and his team keep up the good work and know all of it is noticed and greatly appreciated. -
Review 3 (2025-01-24 - Rating: 5)
I have lived at the Lucas for 2 years and will be doing another year because we love it so much! Paulina and ruby have been nothing but helpful and patient! Every question or concern weāve had has been taken care of with great time management! I recommend these apartments to all of my friends! Maintenance is quick and efficient. -
Review 4 (2025-02-03 - Rating: 5)
I have been a resident at the Lucas for over a year and just renewed my lease for another year. Paulina has been doing an amazing job throughout my time here. I highly recommend this property. Itās always clean, safe and welcoming. -
Review 5 (2025-01-25 - Rating: 5)
I walked in for a tour a week ago. The lady Patrice took me right in and gave me a tour. She was very easy to talk to. Im very interested in Lucas. I will be back in town next month and would like to take another tour with her before I make my final decision. Great customer service. Thank you -
Review 6 (2025-01-22 - Rating: 5)
I just move to the lucas the assistant manager Paulina helped me and she was a pleasure to work with super sweet and helpful! all the employees Iāve ran into have been extremely welcoming and I love my apartment! location is extremely convenient , I couldnāt be happier with my decision. -
Review 7 (2024-01-30 - Rating: 5)
I have lived at The Lucas since it was built 3 years now and have had an outstanding experience. The staff, specifically Shara and Tameka have been incredible. Iāve hosted my husbands birthday each year in the Clubroom with friends and family. They rave about the amenities and overall design/layout of the complex. Itās been an incredible experience to live in this new community and share it with the people we love. I absolutely highly recommend this place for any new comer to Dallas and also to anyone wanting a vibrant and welcoming experience in the downtown Dallas areas. -
Review 8 (2024-08-16 - Rating: 5)
Iāve lived at the Lucas since 2019 Period since Ryan and his team have taken over as a new management, I have seen significant improvements to the community. The leasing agents are more professional than ever. All of My requests Have been handled in a timely manner, and a special shout out to Danielle! Danielle has been fabulous and is always a joy to work with. Her enthusiasm and energy is infectious and contagious. Always love when I run into her around the community. -
Review 9 (2024-10-01 - Rating: 5)
It has been such pleasure working with Paulina and Danyelle since I have moved into the Lucas. I enjoy the property and all the amenities provided. I look forward to seeing the great changes that Shannon and Ruby will bring. -
Review 10 (2024-08-11 - Rating: 5)
The entire team has been a pleasure to work with! Paulina the assistant manager, is a ray of sunshine! I toured with her originally at the end of a very busy Monday, she appeared to be alone that day but never made me feel rushed and always had a smile on her face! The manager Ryan was such a doll and made me feel very comfortable about the apartment home I was going to lease. Fast forward to move in day Danielle and her friendly smile was there waiting for me with all the info in hand, she took her time and helped me with anything I needed that day! Iāve been here a few weeks and any maintenance items I needed have been handled promptly! The entire team is amazing and I feel comfortable knowing they will take care of me as a resident! The apartment home is so nice and spacious, amenities are great and parking hasnāt been an issue for my guest as there is usually plenty of street parking and guest parking you can register for. If you are looking at The Lucus go for it! I havenāt had any complaints āØā„ļø -
Review 11 (2025-02-07 - Rating: 5)
Iāve Lived here for a bit and I have to say itās been an improvement. The management staff are quite patient and understanding despite the overwhelming needs of resident. I have to give it to Paulina for being attentive and proactive. Definitely recommend. -
Review 12 (2025-01-24 - Rating: 5)
Spoke with a lady name Patrice, she was so nice and helped me with my questions and concerns with great customer service as well the tour was wonderful she made conversation easy and comfortable I will definitely be putting an Application in April. -
Review 13 (2024-05-02 - Rating: 5)
The new office staff take over has positively turned over my experience living here. Ryan & Paulinas dedication and care towards this property and its residents is truly notable.I have noticed a significant improvement in communication regarding new projects and work getting done around the property. Their prompt and effective sharing of information has made a real difference. Also, the maintenance staff is doing a great job maintaining the building and promptly servicing work orders. -
Review 14 (2024-11-13 - Rating: 5)
Living here is 10 times better now thatās its under new management the front desk great and very friendly and responsive . Maintenance comes in a very timely manner. You can see major improvement in just a couple of months.! -
Review 15 (2024-04-16 - Rating: 5)
I want to give Ryan and Paulina a shout out for doing amazing customer service since they have token over management. Iāve had a very bad taste with the Lucas for over a year now with all of the previous management. False promises, unexpected charges that I never got refunded, horrible transition to my new apartment. The list can go on and on, but ever since Ryan and Paulina has token over Iāve seen the change dramatically at this apartment and especially how they treat the residents. It has been a great experience so far with the new team Ryan and Paulina. Keep up the good work. Also the new maintenance team has done a lot better as well :) -
Review 16 (2025-01-22 - Rating: 5)
Moved in a couple months ago. The management has been really good at addressing my concerns! Has really made a difference and a good experience overall. -
Review 17 (2025-02-14 - Rating: 5)
New management has made many improvements over the last year that I have lived here, definitely a good spot to be with reasonable rent and good location! -
Review 18 (2024-07-24 - Rating: 5)
Absolutely love the office staff at The Lucas apartments! They are quick to answer emails and take care of whatever needs to be taken care of! They throw events which keeps us knowing our neighbors! You will feel like family here! -
Review 19 (2024-08-15 - Rating: 5)
Ryan is ahead of the new management and is absolutely amazing! He has done so many additional improvements to the property. Him and his staff pay attention to detail and get things done in a timely manner. -
Review 20 (2024-04-17 - Rating: 5)
The New Management is doing an awesome job bringing the community back together! Theyve been super responsive and communicative with us residents, and we can really see the positive changes taking place. Shout out to Ryan and Paulina for working hard and having their doors open to us. If youre after a cozy spot in Dallas that wont break the bank, this is definitely the place to be! -
Review 21 (2024-04-04 - Rating: 5)
I am a resident at The Lucas Apartments under the new management of Ryan, and I must say, the experience is nothing short of IMPROVEMENTS! It is evident that Ryanās dedication to maintaining a clean, inviting environment is transforming the property.Ryanās attention to detail is commendable. The buildingās cleanliness is consistently better, reflecting his commitment to providing residents with a comfortable living space. Moreover, the propertyās overall appearance has significantly improved under his leadership, with noticeable upgrades to the parking facilities and other amenities.One of the most impressive aspects of Ryanās management style is his proactive approach to addressing resident needs. He actively seeks feedback and implements changes to enhance the communityās living experience. Itās evident that he genuinely cares about the well-being and satisfaction of the residents.Overall, I cannot say thank you enough to The Lucas Apartments, for Ryanās outstanding management. If youāre looking for a clean, well-maintained property with a manager who goes above and beyond to ensure resident satisfaction, look no further than The Lucas Apartmentsā¦ thanks Ryan! -
Review 22 (2024-05-18 - Rating: 5)
I have noticed a HUGE difference with the new management, you can tell Ryan & Paulina are trying to make big changes to the complex and I appreciate how well they have been communicating about getting these problems resolved. This is my fourth year living here and Ryan has been the absolute best with helping me with any issue that I have had come up recently. I look forward to seeing all the great changes they have coming up and look forward to another year here at The Lucas! -
Review 23 (2024-06-25 - Rating: 5)
Came in on a whim while looking for an apartment and the employees made it easy for me! The person who helped me was Paulina. She had me cracking up the whole tour and showed me multiple units . She is so great! Highly recommend to speak to her if you are searching. Canāt wait to move in ! -
Review 24 (2024-07-24 - Rating: 5)
So far my stay has been great. Iāve lived here for about a month & have been enjoying my stay. The complex is always clean, the workers are friendly, & I love my apartment. Super quiet and not too noisy. -
Review 25 (2024-05-10 - Rating: 5)
Was really worried about the direction of this property until Ryan got here. He came in and cleaned up shop. He has an open door policy and actually listens to the concerns of the tenants, but not only does he listen he takes action. Honestly best property manager weāve had and heās made me love the Lucas! -
Review 26 (2023-04-26 - Rating: 5)
Its been great living at the Lucas for the past 1 year-ish. The staff were friendly and welcoming during the move-in process, and the apartment itself is quite nice with modern appliances and finishes. I really like the large windows that provide good lighting and views of the surrounding area. The communal areas like the clubroom, fitness center, and pool area are also fantastic, (and clean) and Ive met some wonderful people here.The location is perfect, with plenty of great restaurants, bars, and shops in the area. Its also easy to get to downtown Dallas from here, which has been convenient. I feel like Im right in the middle of everything and I never run out of things to do. -
Review 27 (2024-03-28 - Rating: 5)
Iāve been here 4 years and a lot has happened in that time frame but Ryan the new manager on property is really doing everything he can to make this a livable place and actually allowing me to feel heard and itās just very heartwarming to finally see a manger here that cares.Again thank you Ryan for everything youāve been doing around here. Finally seeing someone that cares means the world. -
Review 28 (2024-03-27 - Rating: 5)
RYAN IS THE BEST! Im in the beginning stages of planning my move to Tx and he still took the time to answer all of my questions and made sure I understood the process. He was extremely helpful and professional. Im super excited to finalize my plans and move into a new, gorgeous apartment at The Lucas. -
Review 29 (2024-03-06 - Rating: 5)
I moved here to Texas from Atlanta 2022 and I moved here to the Lucas apartments. And I have seen mangers and assist mangers come and go. Let me tell you are new Assisting Manger Ryan is everything he takes care of business . Ryan is approachable and I like how he assured me if there is anything else I need make sure just to let me know. I was not but on whole for my issue he handle it ASAP!!!!! LaTasha V -
Review 30 (2024-04-09 - Rating: 5)
Iāve lived here for less than 6 months and i love Ryan ( our property manager ) will literally give the shirt off his back to make sure his residents are safe and feel at home . Definitely recommend . Thank you Ryan for making this move very pleasant. -
Review 31 (2024-06-27 - Rating: 5)
Third update: there has been significant improvement since Ryan and Paulina have been here. They really do care about the community. Things are being fixed and rules are being enforced which I am so glad about. Things are on the up and up and Iām starting to like living here again. -
Review 32 (2024-09-05 - Rating: 5)
The staff is great, very attentive and quick to respond to requests, especially Ryan, the property manager. The price is great given the amenities, location, and age of the complex. -
Review 33 (2024-08-31 - Rating: 5)
Tons of kudos for Ryan, Paulina and team. This is now a great place to live in clean and organized.Thank you for your hard work guys šš -
Review 34 (2024-07-24 - Rating: 5)
Such a great place to live in the area. Im so happy there was an apartment available when we were looking. The rooms are giant and so are the closets! I wouldnt be happier anywhere else! -
Review 35 (2023-11-14 - Rating: 4)
Update: The Lucas is under new management. The new property manager, and her staff, have listened to the renters and have agreed on positive changes with more promised to come.The dog waste situation has been better. I now see staff walking the property and making changes as needed. Although my first 5 months were challenging I am hopeful for my future here at the Lucas. I will update my review in a month or two.My experience at the Lucas has been awful. I would not recommend this complex to anyone. Edion, my leasing agent, took 3 weeks to respond to my emails and the 25 voicemails I left. I had questions about the application but could not get answers to my questions. I ended up losing two different units because no one would answer the phones or respond to voicemails left.Youre probably thinking, why didnt you just go somewhere else. I should have; however, I was moving from California and couldnt see any other places.I lost two different units that were on special. No one apologized for the lack of communication, and the staff kept blaming each other.After 3 weeks, it took me calling every minute for 30 minutes, leaving voicemails until the voicemail box was completely full for someone to finally pick up and answer my questions. After filling out the application, I spoke with Edion, who assured me I had completed the application process and I was approved.When I showed up to collect my keys, I was told that I hadnt filled out the application and was FORCED to reapply. Mind you, I had two moving trucks and my family waiting outside for TWO hours while they processed my application. And, of course, they tried to double-charge me for the processing fee. When all was set and done, the apartment I had applied for was not move-in ready, and I would have to come back the following week.After almost losing my cool, the manager found me an apartment to move into. However, it was filthy. The fridge broke, the microwave busted, and my water heater was dripping, causing mold issues all in my first month.After speaking with the current property manager, although promises were made there continues to be a dog poop all over the complex, inside and out. It has become apparent that the property managers need to walk the property more regularly. There is dog poop left in hallways for days, the common areas reak of dog piss, and the trash situation is ridiculous. I feel bad for the maintenance staff. I dont know if they have retention problems or if the complex wont pay for more workers, but they all seem super stressed. They do an excellent job and are always super sweet, but I can tell the maintenance manager is overwhelmed.In 5 months there has been issues every single month. Oh and if you think that rent is 1400, its actually 1500 with all of the fees that are attached to your lease. I never use the trash valet. I think its disgusting to leave my smelly trash in front of my apartment and be forced to bring in my can before 9am. Im handicapped and getting out of bed is hard for me. If its not in by 9am you are fined $75. on the rare occasion that the floors are mopped the water is not replaced once its dirty so they literally are just smudging the dirt around the ground. My doorstop is ALWAYS filthy.I have never left a review of a complex but I have always lived in California where the laws protect the leaser before the the business. -
Review 36 (2024-03-13 - Rating: 5)
Ryan made the process of moving here really easy, he made sure everything went smooth and the staff was very accommodating as well. The new updates are nice too. Love my new home! -
Review 37 (2024-05-24 - Rating: 5)
Michael did a wonderful job of giving us a quick, sharp, no non-sense tour while looking and being professional as can be. Between him and the gorgeous apartments, in the end we couldnt say no. Thank you Michael! -
Review 38 (2024-04-19 - Rating: 5)
Since the new manager arrived two weeks ago, everything has been on point at this apartment complex. We have cameras everywhere for security, suitable study spaces, and a very nice atmosphere. -
Review 39 (2021-09-24 - Rating: 5)
We loved The Lucas apartment. my husband and I decided to renew our lease because the service is excellent, the location is perfect and we are very happy here. the apartments are just so beautiful and very well thought out. Our apartment is very spacious and modern. this is why we chose these apartments in first place. The staffs response to our needs have always been very quick and profesional, all the amenities and other areas ( elevators, hallways, and stairs) are always in a in a great condition. the drive up parking is a life saver. Itās helpful and there is always enough space. Andrea has been with us since the beginning of our stay. We love her so much. -
Review 40 (2024-06-26 - Rating: 5)
Went in to inquire about potentially renting an apartment for my bf and I & Paulina was so sweet to come out and help assist us as it looked pretty busy. Customer service always goes a long way with me. Thank you Ms.Paulina -
Review 41 (2021-09-27 - Rating: 5)
We love the Lucas! Ive lived here for a year now and its been great. Whenever Ive had an issue, theyve always been quick to address it.Andrea Rojas, the assistant manager, was amazing! She was very helpful with my renewal. Two thumbs up for her! The leasing agents are also very friendly and accommodating. An overall great community! -
Review 42 (2023-09-04 - Rating: 5)
This property is GORGEOUS! When I came in to see what they had, I was blown away with Judithās customer service. She gave me all the information, even though I was looking so far in advance to move. I will definitely be coming back here when my lease is up! -
Review 43 (2021-07-14 - Rating: 5)
Amazing customer service. I was here about a week ago, touring a unit with Alex. He is the absolute freaking best! Heās so genuine and friendly!! Even though I ended up not signing for the place, he was so helpful in all my questions, and made the experience even better, he was so nice and seemed genuinely happy to be there helping me which is the last thing I ever find when touring apartments! Usually people are grumpy and not willing to help with questions I may have but he made the experience remarkable. These apartments were located at a perfect place, in a reasonable price range and are an absolute perfect place to live, unfortunately I was not able to sign. I recommend this apartment complex to my friends especially touring with Alex. -
Review 44 (2020-04-03 - Rating: 4)
I honestly came here to leave a 5-star review, due to my appreciation for the staff, specifically Shara, and the incredible design of this community- amenities, apartment size, business center, sky lounge, gym, pool, and overall maintenance. The community itself is a 10/10!However, after reading other reviews, I canāt neglect how unsafe the surrounding area is. My car was recently broken into (third floor of the parking garage) - luckily no damage and little to nothing stolen as I do not leave anything of value in my vehicle. Other cars were damaged and not so lucky. Iāve been told this happens often, which is unsettling given the fact these are āluxuryā apartments. Security needs to be seriously increased for these apartments to receive 5 stars. All in all, I am incredibly grateful for the staff and thoroughly enjoy living here at the Lucas! Thanks again to the incredible office staff and maintenance crew for always being so helpful and kind! Keep up the great work. -
Review 45 (2023-06-23 - Rating: 5)
I appreciate everything they did for me in such short notice both young ladies Morgan and Monet were beyond amazing in every way. Iām going to love living there. They had the best spirt and smiles I have ever seen walking into an apartment 10/10 I recommend -
Review 46 (2021-04-13 - Rating: 5)
This is the most wonderful experience I have ever had leasing and moving into an apartment, ever. Andrea showed an apartment, the one I would be moving into. The apartment was clean as a whistle and ready for move in. She helped every part of the way during leasing to make sure we were ready for move in day. Andrea is thoughtful, caring, and so sweet. We LOVE our apartment. It has storage space, a yard, and just feels SO comfy like HOME! Thank you! -
Review 47 (2023-06-02 - Rating: 5)
Edion and Morgan are my favorite people in life literally! I love what I pay in relation to the value I get living here. If. Paulās Corp would consider one or two more car charging stations for us EV users that would be phenomenal. We have on average about 6 EVās to 1 double-head charger. The upgrades and new paint is nice too. Thanks so much. Keep up the great work! -
Review 48 (2021-05-20 - Rating: 5)
Me and my wife are interested in this complex and we walk-in for an appointment. We had the pleasure to meet and work with Andrea Munoz and her professionalism is one of a kind. She was super friendly and informed us everything about the lease and property. We immediately feel like home and without a doubt, this apartment is going to be our next home. Highly recommended! -
Review 49 (2024-04-09 - Rating: 5)
Ryan and his office staff have been awesome from day one. Very communicative! Great atmosphere! If youāre looking for a place in the Dallas area, check out The Lucas. -
Review 50 (2020-10-21 - Rating: 4)
Ive lived in the Lucas for about 2 years now. I like how quiet and serene the ambience is. Everything seems to be in order, from how the gym is managed, to how the common rooms are put together. I also like the way the maintenance guys fix issues in a timely manner. Kudos to all the staff also for their effective communication. You guys really keep us in the know about what is going on. We appreciate you!! Please just help us out with the parking lots. They could do with a little cleaning. -
Review 51 (2023-12-21 - Rating: 5)
Update 12/21/23- i just renewed my lease another year. I believe the management has changed recently, and things definitely seem to be getting better. New security system on doors, and the property feels cleaner/more maintained. The maintenance staff are very responsive and friendly. -
Review 52 (2021-11-02 - Rating: 5)
Had a very great experience when I visited this property and took the tour. Excellent customer service from the two young ladies that I had the privilege of meeting. Which by the way had the same names, Andrea. This place had everything I was looking for to call my next home. The only thing that kept me for leasing was the commute to and from work each and every day. Other than that I wouldāve become a resident of the beautiful location. Very highly recommended. -
Review 53 (2020-09-30 - Rating: 5)
Shara is without a doubt the best person I could have found to help me throughout this moving process. Moving to a new state is a big deal, itās a true commitment, and having someone who takes the time not only to listen to you needs but help make them a reality is priceless.She was able to provide great details about the Lucas apartments, surrounding areas, and Dallas as a whole. She was extremely informative, professional, and quickly made herself a available for any and all questions, no matter how small, that I had.Simply put she was a great comfort through this process. Very much appreciated! -
Review 54 (2021-07-14 - Rating: 5)
Wonderful apartments and even better customer service. I toured a one bedroom with the help of Alex, he is truly what made my experience touring the Lucas astronomical. Finding an apartment is already tough and stressful, especially with being new to the Dallas area and with the abundance of properties around it almost feels impossible to find a good place with kind and caring people taking care of the residents. However, Alex absolutely exceeded my expectations, it didnt even feel like I was being given a tour. He exuded nothing but the utmost warmth, hospitality, and wasnt too pushy or gimmick-y, like a true southerner! And at the end to find out he had only been doing this a month dang near dropped me on my rear end, I need all apartment complexes to have an Alex lol! -
Review 55 (2021-01-19 - Rating: 5)
Wonderful apartments with an excellent location! Andrea was friendly and super helpful making for a smooth leasing process. The apartments are beautiful and well maintained. I cancelled my gym membership because the fitness center had everything you need to get a great workout in! Highly recommend! -
Review 56 (2020-09-09 - Rating: 4)
Although I havent moved in yet, I Move in later this year. I just wanted to comment on some of the crime post. At my job I am a dispatcher and monitor CCTV cameras, parking garages, etc across the country and work with multiple locations all over Dallas. In my experience I would say that no matter where you move within the city you will have crime, especially in a parking garage. Ive seen it happen night and day, yes even in more secured areas of the city. I think anybody who wants to move to the city needs to realize that you will encounter crime and homeless people daily. Thats just simply the nature of the living in the city. The Lucas is off of maple which has had a fair share of homeless people but they tend to stay in the park near the lesser apartments and near the gas stations on maple. Although this could present an inconvenience for people not used to dealing with homeless in the city its not out of the norm or overwhelming again its the City. Overall crime is not as rampant as some reviews make it, and the Location of the Lucas is very convenient and you will regularly see people out walking dogs, walking to restaurants/bars, and exercising around the neighborhood at all times. Katy trail is also a ten minute walk from the Lucas for example. The neighborhood also has a very caring and attentive community on the Next door app. The staff is very nice, I believe I worked with Andrea. They made my wife and I feel at home from the beginning and are very attentive and went above and beyond to get us the apartment we wanted. The Apartments are clean and the amenities are really nice. You regularly see the maintenance and groundskeepers cleaning and maintaining the property. The Lucas is secured location and typically you will not see random strangers inside the property unless they are let in by residents or if they sneak into the parking garage, these things are not the fault of the Lucas and is next to impossible to fully prevent. Word of advice when living in the city, dont be flashy, dont leave items laying around or in your vehicle and always be aware of your surroundings no matter what part of the city you may be. One wrong turn can have you in a good or bad -
Review 57 (2024-05-02 - Rating: 5)
Iāve Move to this apartment Complex about a month ago and I have no complaints Paulina and Ryan have been so helpful , and also maintenance team are so nice and hard working , I love the communication through Emails and text , and everyday they try to improve the community, I feel safe with my family and enjoy all the amenities. -
Review 58 (2020-09-11 - Rating: 5)
Andrea was the beautiful leasing consultant who helped me. She was very knowledgeable With her property and was able to answer all the questions I had. She made me feel very comfortable which is very hard to find right now with everything currently going on in the world. I was looking for a later date but will definitely be returning to this property and leasing because of Andrea. If you are interested in this property I will highly recommend you ask for her!!! -
Review 59 (2021-10-08 - Rating: 5)
I went to go visit a friend today at the Lucas Apartments to drop off a bday gift, I walked the entire complex searching for my friendās unit and ended up at the leasing office for help. Alex contacted my friend to ensure that he knew who I was before directing me to his unit. My friend appreciated the safety precautions that were taken. Not to mention that he is so friendly and easy to approach. Great employee up there, happy to meet him! -
Review 60 (2022-12-20 - Rating: 5)
The new staff has been AMAZING! Completely understanding and goes above and beyond. All they ask for is communication. I donāt have a negative thing to say at all. Communicate and they will help you. Morgan, youāre the best. Thereās another young lady that works in the front office that recently got back has been EXTREMELY helpful as well. -
Review 61 (2018-06-11 - Rating: 5)
We love living at the Lucas! Denise and team do a great job managing the property. It has updated amenities and the apartments are built well. Maintenance is prompt and very good, and everything is online! Highly recommend living here - we just renewed our lease!. -
Review 62 (2020-10-22 - Rating: 5)
I have lived at The Lucas for almost 15 months and plan on renewing my lease. The property is clean, and for the most, pretty quiet! The Management and Office Team has always been accommodating! Andrea Munoz is a breath of fresh air to our community! She is an advocate of the recycling program (which may seem silly, but itās a big deal to me! We only have one planet, you all!). The energy is infectious! Shara is more than willing to help out with all of your needs and to the extra mile to make you feel valued and more than just a resident. Indeed a community and team that cares.Thank you, The Lucas!Jake -
Review 63 (2021-10-13 - Rating: 5)
Andrea Rojas is phenomenal! She understands customer service and attending to the residents needs. Iām super impressed by your professionalism and willingness to listen and communicate effectively. Kudos to her now please give her a raise! Sheās been on top of everything Iāve asked since I came into contact with her! -
Review 64 (2021-02-11 - Rating: 5)
Just wanted to give a huge shout out to Andrea Munoz.. looking for an apartment is never easy ... The Lucas was my first look and wanted to say that Andrea was amazing , she was extremely helpful with answering all my questions and was very detailed in her presentation with all the features and amenities the property offers .. letās just say no further looking around at other properties after meeting with her ... Andrea you nailed it !!!! I move in this month .. highly recommended.. Ask for Andrea.. āļøāļøāļøāļøāļø -
Review 65 (2019-06-19 - Rating: 5)
Living here is delightful. Itās a quiet neighborhood with wonderful staff. Shara and John are FANTASTIC. Shara went out of her way to help me out when I was in a time constraint and consistently makes herself available to be helpful around the community. John has been on the receiving end of a few phone calls and handled situations for me with attention to detail and fluidity.More than anything, I moved in let minute, and have felt at home because of the peaceful environment, incredible amenities, and exceptional staff.From the front office, to the maintenance crew, everyone greets with a smile and is willing to be helpful no matter what. Iām grateful and blessed. -
Review 66 (2021-07-15 - Rating: 5)
I love this apartment complex. The amenities are what drew my husband and I here and once we arrived we had the pleasure to meet Alex, who went above and beyond to help us. He was kind, patient and attentive to our questions and concerns. Definitely felt like this is the place for us. We felt right at home! -
Review 67 (2021-05-07 - Rating: 5)
I canāt say enough about The Lucas, itās honestly the best place to live in Dallas! I love my new place, itās modern, the maintenance and landscaping is impressive, the pool is so enjoyable with this Texas heat... but the best part is the overlooking view of the city ššš The girls at the office are all so attentive! I had the pleasure to work with Andrea Rojas who listened to me and knew exactly which apartment would suit me. She really did go over and beyond. Oh, and did I mention the view š -
Review 68 (2019-08-01 - Rating: 4)
The Lucas has nice amenities, and is in a great part of town. We love our apartment, and have had 0 problems with neighbors, maintenance, or bugs. Parking garage could use some touch-ups and regular cleaning. Staff are very friendly, but lack the responsiveness I would personally like from them. Community events havent been exciting, but August 2019 has a few nicer things planned. Overall, if youre looking for a two bedroom apartment I would recommend the Lucas. (Not sure their prices on the one bedroom are worth the going rate.) -
Review 69 (2020-10-29 - Rating: 5)
Andrea helped my boyfriend and I find the perfect apartment for us. We love it here, there are very luxury and unique amenities along with so many great details in the apartment itself. We definitely love living here! -
Review 70 (2024-07-25 - Rating: 5)
This place is everything, I love living here our Leasing office staff are such a treasure Especially Ryan and Paulina , they always make sure the residents are taken care of ! -
Review 71 (2018-02-23 - Rating: 5)
Amazing amenities, beautiful courtyards and great customer service!! My wife and I moved in right after our wedding and are in love with these apartments, weāve had a few little complains but nothing worth mentioning.I was also part of the architectural team that design this place and couldnāt wait to move in as soon as it finished construction. As soon as you walk from the garage into the building and turn to the courtyard youāll know what I am talking about, I canāt say enough about this place and how well design it is :) very positive experience for my wife and I. -
Review 72 (2024-03-14 - Rating: 5)
Ryan was very patient with me throughout my decision making process. I appreciate his thoroughness and highly recommend working with him for a smooth quality experience. -
Review 73 (2021-01-19 - Rating: 5)
I move a lot and I always have to book new apartments , I have never dealt with someone as good as Andrea Munoz here at the Lucas Apartments. She is the absolute best. She goes above and beyond and is a great asset to this company. She will go far!! -
Review 74 (2020-09-23 - Rating: 5)
Been here almost 2 years and itās been a pleasure. Other than the power outages randomly itās been good staying at the Lucas. The service is excellent. The maintenance guy Antonio is spot on with everything great guy in my opinion always working with a great attitude. Next is tameka at the front desk aka super woman. ANY TIME Iāve had an issue thatās my go to. They other folks are cool but itās always that one you have that bond with and thatās definitely tameka. I donāt think she knows how much sheās appreciated. As far as the property itās well maintained. Love the front pool but the back is where itās at šš¤« -
Review 75 (2018-06-10 - Rating: 5)
My husband and have had a great experience living here! Maintence is so easy to work with, you use an online portal to submit any issues and they usually take care of it within hours of you requesting help. Management is super friendly and always helpful. They also installed new locker packages that are convenient and easy to use, instead of going to the office every time you got a large package. I would highly recommend living here! -
Review 76 (2020-10-31 - Rating: 5)
Shara gets 5 stars all by herself, The Lucas is just a plus! Weve been here a little over a year, and just renewed. There were a couple of things that werent managements fault that had us thinking about moving, but having customer service is everything and Shara exceeds all expectations. Plus she just a nice human being! -
Review 77 (2024-04-09 - Rating: 5)
Ryan in the front office has been very helpful! Been living here just a few months and can say it has been great; friendly atmosphere and love the amenities provided. -
Review 78 (2020-01-09 - Rating: 5)
I absolutely love The Lucas so much that I moved back a year later. I love the courtyard, business center, gym, and most importantly the team at the office from the front to upper management. Probably the best apartment community to live at in the Oak Lawn area hands down. Shara assisted me originally and John, Tameka and Christina have wonderful ever since I moved in. -
Review 79 (2022-08-29 - Rating: 5)
From my experience with Ms. Nicole , Everyone should live here. From her tone to her body language, was a one.I think itās amazing how she was so professional but also made me feel comfortable and not just me but the residence thatās currently living there.in I feel like thatās what helps make a home ( comforter). Ms.Nicole didnāt give on this one lady even though she spoke a different language, nor did she show any type of frustration and she donāt show whatās going on outside of work. From the lul time I did spend around her she a hero with no Cape and does amazing at her job. Keep it up MSSS.NICOLE the world need more people like u š¤š½ -
Review 80 (2020-10-26 - Rating: 5)
The management are incredible and the community well maintained! I regularly speak with Andrea and she is always the most helpful and professional. I am a Realtor and this property for years has been a client favorite. I have never received any negative feedback. Highly recommend! -
Review 81 (2023-11-20 - Rating: 5)
Greg was very informative, professional and knowledgeable about the property. He made sure my client was secure in her choices. I recommend booking a tour with this gentleman. -
Review 82 (2024-03-28 - Rating: 5)
Ryan thank you for everything youāve done to make this a place I can call home. Really seeing the improvements around here and itās an honor to see how someone can take this roll and allow this process to be this easy.Thank you again. -
Review 83 (2024-07-24 - Rating: 5)
I love living here, the management have been giving 110% and killing it! Night and day from my last place and Im so happy we moved here! -
Review 84 (2020-10-02 - Rating: 5)
I have lived in many different apartments across Texas, and this complex by far has the best management. I always ask for Andrea. She consistently always knows exactly what to say to help with any questions that I have. She always answers with a smile and she Is extremely knowledgeable and patient. 5 stars for Andrea. -
Review 85 (2019-05-08 - Rating: 5)
The entire Lucas team has been quite helpful within my two-year tenure at the property. The Lucas provides a nice building, close proximity to downtown (cheap Uber, Lyft rides) and professional staff and management. Additionally, I like the various amenities, the spaciousness of the apartment/building and sense of general approachability to the staff. I have had no issues and feel pretty good about moving here from Illinois sight unseen. I strongly recommend others to give the Lucas a chance because it is a great property to stay at.Lastly, I wanted to shout out Tameka and Gabby for phenomenal experiences. They have been my go-to people for any semblance of an issue (i.e. maintenance requests or general property related queries).~Al -
Review 86 (2020-07-22 - Rating: 5)
I am very happy with my home at The Lucas Apartments. The staff are very friendly and helpful. I love the apartments they are so new and modern the only problem I have is the noise coming from the apartment above me. Otherwise I love living at the LUCAS and I am so glad I chose to make this my home. -
Review 87 (2021-07-14 - Rating: 5)
My wife and I are thinking about moving back to the Dallas area after several years. If we do we already know where to go. Alex and the whole team were awesome when we were just ākicking tiresā so to speak. And as far as Greystar goes, Iāve taken care of their properties in other states as a plumber and can say 1st hand that they take very good care of them. -
Review 88 (2021-09-11 - Rating: 5)
Andrea M was very nice and upbeat. These apartments were out of our range, but that didnāt stop her from jumping right in and seeing what she can do for my fiancĆ© and I. Great Place very beautiful and lovely people. Thank you! -
Review 89 (2024-03-02 - Rating: 5)
Ryan, is amazing he helped me correct a two year issues of getting charged for my renters insurance, even though I have sent the document to management multiple time. THANK YOU SOO MUCH RYAN! -
Review 90 (2021-05-07 - Rating: 4)
I met the new assistant manager Andrea Rojas and she was so helpful. She was able to address all of my concerns with no problem me left me with a great impression. I look forward to living here and hope everyone is as knowledgeable as her. -
Review 91 (2024-05-02 - Rating: 5)
Michael did a great job with the tour and helping us out thru our process with our first unit here. -
Review 92 (2018-03-09 - Rating: 5)
Moved in last year! Just recently bought out by new company; new management truly values the residents and are super nice! Have view of outside patio area with fire place from apt so cant complain; the location is great and the amenities are amazing. Gym also open 24/7!! -
Review 93 (2021-06-06 - Rating: 5)
I had such a wonderful time touring this place. Andrea MuƱoz was wonderful and walked me through the entire property, and made sure I knew the amenities offered. She was so welcoming! The property is beautiful! Would def recommend. -
Review 94 (2018-07-13 - Rating: 5)
My friend lives there. I stop by and visit very often, as we love his amenities. The pool is usually a fun spot to hang out and the conference room is a great spot to get some work done. Rooms are very quiet. -
Review 95 (2021-11-17 - Rating: 5)
I have lived here for 5 months now and the front office is very attentive every time I come in. The leasing agents Alex & Andrea are so friendly and greet me with an amazing attitude. The Assistant Manager Andrea R. Is very attentive and always friendly. -
Review 96 (2019-08-30 - Rating: 5)
So far so good! They have been pretty spot on with everything. Not bad for someone who is about to move in next week Sept 3rd!The complex is really nice and smells so good in the leasing office and elevators - that is new to me! -
Review 97 (2019-01-31 - Rating: 5)
I love love love these apartments! Theyre beautiful and well maintained inside and out. The staff is super helpful and friendly! We hosted a birthday party in the community club; it was beautiful and elegant. I would definitely recommend THE Lucas apartments! -
Review 98 (2021-02-19 - Rating: 5)
THANK YOU! To Andrea, for always accommodating to me & my clients in person & on the phone. You are a great fit for the community and we appreciate how thorough you are. Furthermore, thank you for being so kind and patient because these are the key elements to a winning management team; The culture created, starts with you! -
Review 99 (2021-01-19 - Rating: 5)
Andrea Munoz. More like first name Legend, last name DARY. Ever since we moved in Andrea has been super friendly, efficient and easy to work with. Her customer service makes chic fil a workers look like Arbyās employees! I would 100% recommend these apartments and Andrea to fellow friend or Bro. Seriously if everybody was like Andrea in this world thereād be no more wars or world hunger. Will definitely be sending edible arrangements on her birthday! -
Review 100 (2020-07-02 - Rating: 5)
I recently moved in from out of town, and despite all the struggles with COVID, Shara made this process extremely easy. I had a great experience working with her, she was very helpful with my many questions, and this unit is exactly what I wanted. Great experience! -
Review 101 (2021-08-17 - Rating: 5)
Wanted to give a shout out to my leasing agent Bianca, when I started the app process she was always there to assist whatever questions I had she had a answer and if she didnt she made sure to get back with me with those answers. She made the process smooth and easy. -
Review 102 (2023-05-11 - Rating: 5)
These apartments are amazing!! Brandon gave me a great tour and I was impressed. The prices are pretty good too. That pool view was A-1 -
Review 103 (2020-06-23 - Rating: 5)
My husband and I went recently and viewed the Lucas. It is absolutely gorgeous! Weāve been working with Shara. She has been amazing and so professional. Looking forward to possibly moving in. -
Review 104 (2021-01-19 - Rating: 5)
Just got off the phone with Andrea Munoz and I have to say she is one of the kindest/ most professional person Iāve encountered! She went absolutely above and beyond to help me out and deal with all the issues I was having! Great job hiring Andrea -
Review 105 (2021-01-20 - Rating: 5)
Andrea Munoz went above and beyond my expectations. She made moving a walk in the park for me. The apartment she found me was gorgeous and she made it super easy. Highly recommend! -
Review 106 (2021-01-20 - Rating: 5)
Next level amenities and top notch customer service so far. Especially from Andrea Munoz who weāve worked with on numerous occasions. My wife said the other day that this place is the Ritz Carlton of apartments which made me chuckle, but I think she may be right! -
Review 107 (2020-09-11 - Rating: 5)
Just moved to The Lucas! My wife and I love the pool it is beautiful. We cook daily and our kitchen is so nice, the reason we leased here was Andrea she was so helpful. Enjoying my first night -
Review 108 (2021-09-22 - Rating: 5)
The Managment staff is excellent. Andrea and her team really do care about their tenants. We have never had a better experience anywhere else. -
Review 109 (2019-03-02 - Rating: 5)
Thank to both John and Shara for assistance with navigating the Resident Portal to pay for rental of Club Room. Many would ask why am I thanking them about making a payment; simply put both John and Shara were very professional and had great enthusiam .The event planned is to benefit women affected by domestic Violence and help them pay for support and legal fees. Thank you @thelucas -
Review 110 (2023-09-03 - Rating: 5)
The new office staff has definitely made some improvements the maintenance staff has improved as well I will definitely be renewing my lease -
Review 111 (2024-06-25 - Rating: 5)
Staff has been very helpful. Paulina has helped out so much and has true dedication for her work -
Review 112 (2021-01-29 - Rating: 5)
Ive been at the lucas for going on about 6 months and I am truly in love ! I from the amenities to the staff ! Especially Andrea ! She is always there when I have a concern or questions and she takes care of the concern as quick as I could hope for ! This is truly a beautiful community ! -
Review 113 (2024-06-24 - Rating: 5)
Easiest transfer move ever. Thanks to Ryan and the team for making this transfer so easy this weekend. -
Review 114 (2020-09-04 - Rating: 5)
So happy with my new home, great views, great finish outs and amenities. Amazing staff as well. This has been one of the easiest moves I have ever made. I definitely recommend. -
Review 115 (2022-05-27 - Rating: 5)
Just toured and applied at this complex. I appreciated that the leasing officers went above and beyond to make sure we got the unit we wanted at the price we were looking for. Alessandro was fantastic! -
Review 116 (2021-03-13 - Rating: 5)
Bianca was very helpful in assisting me with all of the leasing information. Quick replies to emails and she made the move transition very simple for me! -
Review 117 (2024-03-13 - Rating: 5)
Ryan was perfect at making my transition over to the Lucas! Very quick to respond on all matters. -
Review 118 (2020-06-26 - Rating: 5)
Shar is great! Always Friendly, helpful and neighborly. Her attentiveness and kindness is the reason I renewed my lease here, -
Review 119 (2024-03-13 - Rating: 5)
The maintenance guy Dennis was amazing. He worked quickly and efficiently and provided amazing service! -
Review 120 (2021-07-15 - Rating: 5)
I was looking for a new apartment to move into in the area and came across these. The gentleman, Alex was who assisted me. Amazing customer service and he took his time to help me find what I was looking for and what best suit me and my budget. Thank you. -
Review 121 (2019-07-15 - Rating: 5)
I love living here. I have made some great friends at this property. I enjoy going to the small pool on my days off. And the SPAW is great for my lil pup. -
Review 122 (2021-06-14 - Rating: 5)
Andrea MuƱoz, such a beautiful soul and specially 110% helpful in what your looking for. Definitely ask for her at leasing office and she will do the job best. šŖš½ -
Review 123 (2024-03-05 - Rating: 5)
Ryan is an amazing person, Heās extremely passionate about his work and he is extremely accommodating.