Stoneleigh on Cartwright

Photo of Stoneleigh on Cartwright

Located in Houston, Texas

Address: 500 W Cartwright Rd, Balch Springs, TX 75180, United States

Phone: +1 833-894-0532

Rating: 4

Services

  • Online appointments
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • LGBTQ+ friendly
  • Transgender safe space

Categories

  • Apartment rental agency
  • Apartment building

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-13 - Rating: 5)

    I went to tour this apartment and I was assisted by one of the new staff members (can’t remember her name she was Hispanic ) but she was very down to earth and was very thorough with explaining everything about the apartments. Out of all the apartments I toured I really like this one. It was very quiet and beautiful. The complex was clean and I loved how spacious the parking lot was. I am definitely interested in leasing an apartment here.

  • Review 2 (2025-01-28 - Rating: 5)

    Living here was the best decision I could have made! The cozy atmosphere and neighbors make it feel like home. I never thought I could find such a comfortable and great place to reside in. The down to earth staff and convenient location make life a breeze. I would highly recommend this place to anyone looking for a place!

  • Review 3 (2025-01-29 - Rating: 5)

    I stopped by in search of a 2-bedroom apartment, the staff was super friendly and Aracely was incredibly helpful. She asked all the right questions and provided lots of information about the community and the apartment. I can’t wait for my lease to be up so I can see if there’s something available for me at that time.

  • Review 4 (2025-01-28 - Rating: 5)

    This is by far one of the best places i have tour. Everyone at the office is welcoming and very helpful. I will definitely be putting in my application. Cant wait to call this place my home. 😊

  • Review 5 (2024-05-07 - Rating: 5)

    BEST EXPERIENCE EVERI have to start by saying the Director of the property (Michelle Arnold), is amazing. Very professional and knowledgeable and eased all concerns about leasing an apartment. The leasing agent Diana is awesome, she is very welcoming and also very professional. Michelle and Diana made my decision easy to pick living here and I have no regrets. The process was so smooth to get in and Im enjoying living here. Management and leasing staff really make you feel at home. Huge plus that the property is also very well maintained and secured. Thank you Michelle and Diana for a awesome experience!!!!

  • Review 6 (2024-04-25 - Rating: 5)

    I would like to congratulate the staff at Stoneleigh on Cartwright for their top notch customer service and professionalism. In particular, I would like to thank Brittany for her consideration and compassion during the move out process. She went above and beyond facilitating a dire situation. I am truly grateful for her assistance.🙏 Diana Gonzales was also very professional and pleasant during my stay there. She always made me feel at ease and so easy to talk to. My highest compliments to the maintenance staff as well. Thank you!! ❤️ 😊

  • Review 7 (2024-07-06 - Rating: 5)

    Went in today to look at an apartment. It was extremely busy. The young lady in office Brittany was extremely professional and handled everyone accordingly. She is gem ❤️❤️❤️❤️ and her customer service was on point. I will be putting in my application for an apt tomorrow.

  • Review 8 (2024-05-07 - Rating: 5)

    I had moved to Texas in January and had been looking for a place to call home. Going to Stoneleigh and meeting Brittany, she made things so much easier. From the showing of the apartment to the paperwork to moving in, she had been there every step of the way. Now me and my children have a place to call home. Thank you Brittany!

  • Review 9 (2024-03-03 - Rating: 5)

    Brittany was extremely helpful with the move in process. I love the unit and she was informative about any and everything. Very excited to be moving in. My new home is beautiful. The complex is very clean and well kept. Friendly neighbors and the area is quiet and welcoming.

  • Review 10 (2024-02-03 - Rating: 5)

    Decided on relocating to a (Balch Springs) after living in DFW metroplex for years. Once I found this location, I decided to book a tour. Britney was very helpful with me making the decision to resign here. The grounds of this apartment complex is kept up very nicely. She let me know the things that they do for their residence and also the special they have available for their apartments. Apartment hunting can be very strategic, but this individual made it easy breezy! I will recommend anyone to come here. The team here is awesome. They answered all my questions and concerns. After finishing all my paperwork and the timely matter I’m now resigned here I’m so happy about the decision made. Will kept and quiet community. and I feel this was the best decision made. Thank you so much Brittney you’re awesome!

  • Review 11 (2024-05-04 - Rating: 5)

    I had the opportunity to meet Britney who has an amazing spirit very positive great personality. First as I walked in the main office I was greeted professionally the decoration along with those candle smell was a plus for me. No matter what question was asked I gotten a full understanding response. I noticed on my tour the entire complex was quiet & clean. Inside the units are very spacious, the tile flooring along with the countertop is a plus or your choice of the carpet. Now that’s how you take a resident on a tour.Thank you Stoneleign

  • Review 12 (2024-10-17 - Rating: 5)

    Very nice apartments. Araceli was so helpful and answered all my questions. Highly recommend!

  • Review 13 (2024-03-29 - Rating: 5)

    Brittney is sooo great, she made my move very easy. Her communication is great and her energy is the best, and that’s what a person looks for when moving into their new home. She made it feel like I was family lol. Thanks Britney I love my new home, thanks for your heart filled energy

  • Review 14 (2024-02-03 - Rating: 5)

    After a search of a clean, updated, & fully functioning apartment in this community, Leasing Agent Brittany was a huge influence in this decision. Solely based on her guided & professional assistance throughout the entire process of the inquiry, floor plans, tour, etc. So far so good, zero complaints!

  • Review 15 (2024-07-03 - Rating: 5)

    Hello I would like to say this is a really nice place to live and if any body is looking a place to call home and that nice and clean please go see Ms.Brittany she is real nice and friendly and the other young lady I believe could be the manager she is nice and sweet. They make you feel at home

  • Review 16 (2024-02-26 - Rating: 5)

    I had the esteem pleasure of meeting Michelle at Stoneleigh on Cartwright a few weeks ago as I am looking for a one bedroom apartment closer to work. She did a wonderful job, answered every question I asked and now I am really excited about potentially leasing an apartment in the near future.

  • Review 17 (2022-03-02 - Rating: 5)

    I have lived here since August of 2004. Management is courteous, caring and on top of any problems that arise. Maintenance orders are handled very quickly and fixed the first time they are reported. The apartments are nice, the complex is quiet, has great amenities, on site courtesy officers, and the grounds are clean and well maintained! The entire staff is courteous and professional. I could go on and on about how much I love this place and why I am still living here. Stoneleigh on Cartwright isn’t just another apartment complex, it a great place to call home!

  • Review 18 (2023-08-30 - Rating: 5)

    UPDATE: I have now been here almost 4 years, and I still give it 5 stars. By far the best apartment community I have lived in. The staff is nice and the maintenance team is prompt and also very friendly. 10/10 recommend!Old review from 2020:I have had the BEST experience with Stoneleigh on Cartwright. Misty was so great to work with during the application process! The property is so clean and well kept. I love living at Stoneleigh on Cartwright!!

  • Review 19 (2022-11-18 - Rating: 5)

    The apartment was beautiful, I want to say thank you to Ms Ashley for taking the time the time to make sure I knew everything that this property has to offer. She was extremely helpful. Property is clean and upkeep is extremely well! Even though they didn’t have any units available for what I was looking for I will definitely let my friend and family know about this great community! Thank you Again Ms. Ashley. I look forward to working with you in the future

  • Review 20 (2022-03-02 - Rating: 5)

    I moved here in March of 2010 after my husband passed. My stay here has ALWAYS BEEN ABSOLUTELY FANTASTIC! Derrick and the other office management team have never been anything but absolutely helpful, kind and professional. The atmosphere here is quiet which I love and Derrick and the management team always make sure that the property is always clean and no people hanging around loitering, etc. The maintenance team is absolutely fantastic and prompt when a request is made which I might add is not often because everything is well kept and maintained up to code. The security team is fantastic and always on call when and if ever needed of which I have never needed but have noticed them patrolling the property to ensure safety at all times which is great! Ive read some of the negative reviews and can honestly say that my excellent living experience here at Stoneleigh on Cartwright since 2010 speaks volumes for this complex and its staff! It is a great place to live!

  • Review 21 (2024-04-30 - Rating: 5)

    Brittany the leasing consultant was very professional and nonweldable of the complex. I was very pleased with the apartment she showed me. Cant wait to move in.

  • Review 22 (2022-03-02 - Rating: 5)

    I moved in at the beginning of the year and I love it! The staff are so welcoming and nice and they talk you through everything! My apartment was clean and up to date when I moved in. The people even come to your door to get your trash daily!!! I never want to leave here! I am right by the little dog park so I get to see all the dogs playing, I love it. The high school bus even comes to the entrance! You will love living here!

  • Review 23 (2022-12-21 - Rating: 5)

    I am looking for a place for my mom for July of 2023, and I came across these apartments and I did speak with the office lady I think her name was Diane and we were going over the details since my mom is coming out of state I was already drawn to these apartments but speaking with the staff took it to another level of me being comfortable having my momma stay there. I have to give it to these apartments because they know how to actually listen and help you find what you need, especially for an older person. I’m still waiting to see what they will have available for that time

  • Review 24 (2024-02-21 - Rating: 5)

    I must say the ladies at this company are extremely nice and very informative, Very smooth transition and nice environment. Brittany was a great help. Can’t wait to enjoy my new home with Stoneleigh at Cartwright !

  • Review 25 (2020-01-09 - Rating: 5)

    I spent almost 4 years here and never had issues. It was quiet and it was more of a community than an apartment. I felt like family when I went to the office. The staff were always polite and went the extra mile if anything was wrong. Maintenance was fast and did a great job, not a quick fix like other places I’ve lived. I saw various staff come and go but the current team is great. They have events like a monthly breakfast to get to know one another. And they have pool parties..etc that always were a great time. My neighbors were great and kept an eye out for one another. The dog park was nice to give my pup some exercise. There are dog cleanup stations that all over the property, which helps when you are walking. I overall loved living here and would have stayed if my job didn’t take me elsewhere. The valet trash was great as they came 7 days a week. When people brought their own trash the neighbors seemed to not be able to put it in the dumpster. Valet trash made this complex better. Thanks so much to the team for always greeting me with a smile and a conversation. I appreciate the way I was treated and living in an amazing apartment.

  • Review 26 (2022-03-02 - Rating: 5)

    Ive been living in this community for about 4 years now. I love the location and the amenities. The neighbors are friendly and the management is wonderful. Anytime I call the office, Derrick (property manager) is very helpful and is always cheerful. As a matter of fact, all of the management staff is wonderful and helpful. This will be my home for a very long time.

  • Review 27 (2015-01-02 - Rating: 5)

    I have been living at the these apartments now for 2 years with my husband and daughter. The staff her is remarkable. I moved into the DFW area pregnant not knowing anyone or anything of this area. They took me under their arms and made sure I felt like this was my home. The staff here goes above and beyond to make sure that all of their tenants are happy and well taken care of. I have noticed that they try to appease everyone and their needs. The neighborhood here is kid friendly and safe. I would recommend this property to anyone who is new in the area and wants a place that feels like home away from home.The apartments look amazing on the inside and outside. The walls are painted a different low tone tan or grey. Which is way better then just white walls. When ever I call for maintenance they are there in a timely matter. Miguel is the gentleman I am familiar with and is always happy to help and make my life easier when something breaks in my apartment.Thank You guys for making sure we are happy as your residents.

  • Review 28 (2022-03-02 - Rating: 5)

    I was in desperate need for an apartment an it just so happen I ran across Stoneleigh Apt. An explained my situation an was approved. I love my view in the front seeing the park from my balcony an the soccer park. The manager an staff has been very helpful to me an resolve issues quickly. I love the maintenance because anytime I call, i get a quick respond. They can be tough but its a safe place to live an feel comfortable any time of day an night! Chexk us out!

  • Review 29 (2022-06-02 - Rating: 5)

    We have lived here for 3 years and i am very proud to call stoneleigh home. The entire staff works very hard to keep the complex up for us to have a wonderful place to come home to. Anytime weve needed maintenence the staff is quick to get the job done. Best apartments in mesquite in my opinion.

  • Review 30 (2022-03-31 - Rating: 5)

    My experience with Stoneleigh has been nothing less than spectacular. The faculty was exceedingly helpful, any questions posed were met with meaningful and prompt responses. The property was very nice and well kept from what I have seen, compared to most apartments that I have toured recently.

  • Review 31 (2022-03-30 - Rating: 5)

    Came in looking for an apartment and Mrs Smith help me. She was very knowledgeable about the floor plans and gave me all the benefits of living in Stoneleigh Apt. The people were great and the atmosphere was nice. Made me feel Great..... Thanks Ashley, hope people meet her, shes Awesome

  • Review 32 (2019-12-28 - Rating: 5)

    I love this complex! The management team is amazing and very friendly! They offer breakfast each month and they really seem to care about the property and residents! We have lived here for years and we love the change from the dumpster to valet trash! It’s nice not to drive on property and see the many people who didn’t follow the management rules on dumping trash outside the dumpster! The new valet rules are simple and we can throw trash away 7 days a week. They continue to do there best to improve the property and resident living experience! It amazes me how people complain on here but I’m sure not one person has brought there concerns to the management staff! Anytime I have a problem I’ve always gone straight to management and they handled it as best as they can! I know they have limitations as do we all that work in customer service or management but they do try! I’m proud to say I live here and will continue to renew!

  • Review 33 (2015-11-10 - Rating: 5)

    I have lived in these apartments for a long time, and I love it here. The staff here is amazing, because they always take care of anything that I need. Even though this is really personal... at a time when I was having trouble making rent, Cathy talked with me about all of my options, and even suggested ways to borrow the money that I needed, so I would pay less fees. After reading the previous reviews, I have to wonder if maybe the people complaining are just not following the rules, or are just upset that she didnt give them the answer they wanted. I have never been treated badly here, and I love how they try to help everyone get to know each other. They even go out to eat with the people who live here to try to get to know them better. Miguel is amazing, and even knows my pets name! The staff here really does go above and beyond to make you feel welcome here. So I would definitely recommend anyone giving them a chance.

  • Review 34 (2023-02-08 - Rating: 5)

    These by far are the nicest apartments Ive been in. The grounds or always clean, theyre very quiet, but also pricey, I can understand because of the piece of mind youll receive living here. Keep up the good work

  • Review 35 (2018-12-19 - Rating: 4)

    So I am in the last 60 days of my lease and it has been a great 12 months (I signed a 14 month lease). This apartment complex is spectacular , the inside is beautiful , maintenance is always swift and efficient , the property is clean, the complex is quiet, there are stations for pet cleaning so you aren’t stepping it dog poop all the time, they are ( although on the expensive side) are pretty reasonably price, and there are no bugs.With all of those good things there is only a few bad things I have to say. We had a problem with our down stairs neighbor , we have two nephews who frequent our house quuit often and sometimes can be a bit much but for the most part we try to keep them quiet and under control. She kept calling the office on us saying we were being loud and even had the police come out one night when EVERYONE in the house was asleep. The office instead of calling us to ask us what was going on , just instead threatened us with fines or evictions if it kept happeneing. I felt like they should have reached out to us instead of automatically taking her word and asked us if we were being loud, there were a few times we were and immediately took accountability for it and apologized and made it known it wouldn’t happen again. So with these few instances I didn’t understand why we weren’t getting the same treatment . My fiancée said it was because we were black and gay( being that this is a predominantly white community ) but I truly don’t think so I think they were just being very unprofessional and rude about it and could see how it would come off that way. We did have a few problems with water it would smell foul and our toilet wasn’t working for like a month , it wouldn’t apply pressure so toilet paper couldn’t go down.Other than that no complaints from me I would recommend this apartment to anyone looking in the area just make sure you get to know your neighbors and make sure you communicate with the office. That all we had to do and haven’t received a phone call since. I’m sad to be leaving but we need a bigger apartment and this place was just a little out of budget or we would have just stayed .

  • Review 36 (2022-03-03 - Rating: 5)

    I have lived here on the property for serval years. Management Team has always helpful. Staff cares about the up keep and appereance of the apartments. Excellent response time from the maintance team. This a place where you can tell that the management staff cares about the tenants and the property as a whole. Great place to call home in Balch Springs/Mesquite.

  • Review 37 (2020-01-04 - Rating: 5)

    Its a very safe area because we are a senior couple with pets we walk them at all times of the night don’t have to worry. The ppl in the office were very nice to myself and family. I love the valet trash pick up. Yes !! I recommend Stoneleigh to anyone that is a mature adults. Because at this stage of our life the rules are not that hard. We have been here 1 year And renew for 2 more years...5 ⭐️ ⭐️⭐️⭐️⭐️#pwilliams

  • Review 38 (2024-04-30 - Rating: 5)

    The service Michelle and Britney provided was A+. They took care of me like I was family, this transition was difficult but they made getting home so comfortable. Thank you guys.

  • Review 39 (2021-07-17 - Rating: 5)

    Awesome Apartments and beautiful site seeing. I didnt have to look any further I decided that same day to rent an apartment, it requires lots of information for a new lease, but at the end the leasing agent Michelle was of great help. I will definitely recommend this apartment complex 👍

  • Review 40 (2018-02-08 - Rating: 4)

    Great place to live! The only issue is the dumpster area is closed on Saturday and Sunday and lots of trash is left by the door.I feel safe, never had any issues, plenty of parking space, nice staff.Love my apartment!

  • Review 41 (2018-01-16 - Rating: 4)

    Wonderful staff. Respond to maintenance request in a timely manner. Loved that it is gated in. Only down fall is the price increase for a 1bed/1bath for the lease renewal. Sad to leave this complex but the price is a little high for a small apartment.

  • Review 42 (2022-03-30 - Rating: 5)

    I went in to apply for a 2 bedroom and love the assistance I received. Ashley Smith is amazing!! She answered all my questions and went above and beyond to help me and my husband. Love it

  • Review 43 (2020-03-17 - Rating: 5)

    I lived at Stoneleigh for 10 years. And I have nothing but good things to share with the community about Stoneleigh. Staff is great, maintenance team is on call for 24hrs, and the up keep of the property is amazing....

  • Review 44 (2021-01-16 - Rating: 4)

    Trying to move from michigan to Texas is hard. Ive heard good things about this complex. Derrick S Bivens has really been working with me regarding the application process.Hope i get the apartment staff seems nice.

  • Review 45 (2022-08-01 - Rating: 5)

    Nesha is a very friendly, hospitable ,welcoming and very important is she is a funny person, she always welcomes us with a big smile on her face. Nice to have her here in this office.

  • Review 46 (2021-03-13 - Rating: 5)

    Ive had nothing but great experiences living here. From the management team to the neighbors, everyone has been very friendly and welcoming. Enjoying the move to such a nice community.

  • Review 47 (2012-01-22 - Rating: 4)

    Like everything about this apartment but one person who work there. Her name is Kathy (or Cathy) just avoid her and you will love the apartments. Tamie, the manager is pretty good

  • Review 48 (2023-08-24 - Rating: 5)

    Had a great experience with front office staff, very knowledgeable, and helpful in seeking to relocate here and I must say ,I searched and felt most comfortable at Stoneleigh. Reasonable pricing.thank you,Bri

  • Review 49 (2024-02-26 - Rating: 5)

    Michelle and her team were awesome. They were able to assist with all of my questions.

  • Review 50 (2023-07-07 - Rating: 5)

    These guys were so easy to work with. They are awesome people there was on points and I love everything they did for me and I was satisfied with the apartment. Thanks again guys.

  • Review 51 (2023-12-08 - Rating: 5)

    Man the process was super easy, and the staff Brittany OMG she’s amazing stood on her word. She got me in and got me done. Thank you,Thank you, Thank you 🙏

  • Review 52 (2022-03-02 - Rating: 5)

    Stoneleigh Apts on Cartwright is the place to live. Ive been here 6 yrs. Management & Maintenance Svc. A+. Surrounded by a Beautiful Community & People! Come join us!

  • Review 53 (2022-11-18 - Rating: 5)

    Went apartment hunting and I came across this gem…went to the office to ask to view the unit and the woman that assisted me was very pleasant and knowledgeable…you can tell she loves what she does and wants you to love your experience while housing with them, whether it’s short term or your forever home

  • Review 54 (2020-06-17 - Rating: 5)

    We love living here at Stoneleigh onCartwright. We are in our 6th year. We have our own family here. Neighbors are great. We have no plans to go anywhere else. We are home here.Maxine and Art

  • Review 55 (2024-05-31 - Rating: 5)

    Britney was very helpful and the apartments are nice definitely worth it!

  • Review 56 (2024-02-03 - Rating: 5)

    Britney is a blessing to this company and was very helpful to me and went over and beyond to assist me and got everything worked out for me

  • Review 57 (2018-05-01 - Rating: 5)

    My friends live here. We visited their apartment for a family night and enjoyed the space. Very clean and well-kept apartments.

  • Review 58 (2022-03-03 - Rating: 5)

    I enjoy living here honestly, something so calming about it all, I highly recommend if you are struggling to find someplace new, this will do trust me

  • Review 59 (2023-06-26 - Rating: 5)

    Awesome Director and Assistant Director love this place so peaceful and staff was very helpful to me and my mother

  • Review 60 (2024-04-08 - Rating: 5)

    I love this place so much no words can explain how great this place is thank you for your help!

  • Review 61 (2024-05-01 - Rating: 5)

    Brittany was great in helping me gret

  • Review 62 (2017-05-06 - Rating: 5)

    My parents moved there recently and I love how the management has taken care of their every need.

  • Review 63 (2020-06-30 - Rating: 5)

    The property it’s self is great! MISTY IS FREAKING RUDE!!! She deserves no stars!

  • Review 64 (2018-02-04 - Rating: 5)

    We absolutely love Amber she is great and very helpful!

  • Review 65 (2014-11-14 - Rating: 5)

    I think Tammara and Kathy do an excellent job with the property and tenants

  • Review 66 (2021-04-18 - Rating: 5)

    Great place dog friendly and nice office staff love this place.

  • Review 67 (2018-07-16 - Rating: 5)

    Very nice and pricey apartments with a gated community.

  • Review 68 (2022-04-08 - Rating: 4)

    Ashleys a great leasing agent.

  • Review 69 (2021-05-05 - Rating: 5)

    One of the best apartments complexes Ive seen

  • Review 70 (2019-05-15 - Rating: 5)

    My sister lives there and loves it.

  • Review 71 (2020-03-11 - Rating: 4)

    Phenomenal place to live, quiet, friendly staff!

  • Review 72 (2022-03-03 - Rating: 5)

    Peaceful lovely apartment complex

  • Review 73 (2016-02-19 - Rating: 5)

    It

  • Review 74 (2022-11-18 - Rating: 5)

    Awesome place!!

  • Review 75 (2019-12-22 - Rating: 5)

    Nice apartment

  • Review 76 (2025-01-17 - Rating: 5)

    I will start living in this apartment complex and so far everything is very beautiful, a quiet and cozy place to live, Juana helped me with my lease contract Juana was very kind to me and explained every detail if you are interested in renting an apartment She could help you with the process of your new home.

  • Review 77 (2022-12-19 - Rating: 5)

    I just went for a little while on Friday and I liked the way they treated me so much because the girl was very invited and attentive, I expected less but I was surprised because it is in Balch springs. very good person for the business. I hope that the lady helps more people like me with finding a home and with her good service

  • Review 78 (2024-02-24 - Rating: 4)

    I am very happy with the service, they are very kind, I recommend them.Many thanks to Diana who helped me with the entire process, very attentive.

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