Reserve at Kingwood

Located in Houston, Texas

Address: 938 Kingwood Dr, Kingwood, TX 77339, United States

Phone: +1 281-954-3485

Rating: 3.4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-21 - Rating: 4)
The reserve at Kingwood: Nice and attentive management respects us and pays attention to and responds to our concerns. Blessed to live here. I’ve been here for three years now.

Review 2 (2024-08-16 - Rating: 5)
The reserve has always been good to us. The staff has rotated out completely and under new management they respond maintenance calls in a timely matter, always pick up the phone for issues and constantly communicate any issue and requests we have either through the app, over the phone or in person. Highly recommend.

Review 3 (2024-08-16 - Rating: 5)
Weve lived here for a little over a year and love it! The maintenance has improved and new office staff is very friendly. They did a lot for us after the hurricane and have each resident a $100 e-gift card to help out with whatever we needed. Would recommend this apartment complex to anyone.

Review 4 (2024-07-02 - Rating: 5)
This is my second year here. They have done a lot of remodeling and cleaning up the grounds so I renewed my lease and moved from a 1 to a 2 bedroom. Things got off to a horribly bad start. I won’t go into everything that went wrong because the new manager, Jasmine, came in like a problem solving ninja and fixed EVERYTHING. She went above and beyond my expectations to make this a beautiful and comfortable home for me. I LOVE it here now. One of the changes they have made since I moved here (beyond upgrades and appearances) is notifying residents when construction or work is being done on the property or on your building. This is Huge for residents struggling with PTSD or are on the spectrum and struggle with sensory. It creates an atmosphere of safety when you know to expect loud noises or strong smells. Lastly, I have seen other reviews complaining about the recent pool closure. Regarding that, I just wanted to add that we had a really bad storm that knocked out the power in our area for 2 days and the pool developed algae. That was not their fault and they were on top of fixing it and cleaning it ASAP as soon as power was restored. On top of that, they had food and water brought to the office to provide to the residents during the power outage, another situation where they have gone above and beyond for their residents. This is a really nice place to live and I would recommend to my friends and family.

Review 5 (2024-08-16 - Rating: 5)
Me and my husband moved here 6 months ago. The staff has completely rotated out with new management and the reserve team is always quick to respond to all of our issues. We look forward to renewing our lease in another 6 months!

Review 6 (2025-02-04 - Rating: 5)
Got recommended Mr.vick by Ashley for my internet and he was very helpful 10/10. Very informative with the packages they provided and what works best for you and your family i definitely recommend speaking to Mr.vick he was very knowledgeable and patient! Thank you so much optimum and Mr.Vick for your help and patience!

Review 7 (2024-08-08 - Rating: 5)
Dear Reserve at Kingwood,Thank you for your kindness and compassion in providing your tenants with a $100 gift card! This card will certainly help me with the costs of fridge and freezer full of food, which I lost due to Hurricane Beryl. The Gift card will also help with the 16 D batteries I had to purchase for my battery-operated fans!I greatly appreciate YOU!

Review 8 (2024-08-20 - Rating: 5)
Great customer service from the Staff! Loved the quiet location and convenient accessibility to the airport, shopping and dining. Thank you Jazmen for the phenomenal tour! You are amazing!

Review 9 (2024-08-17 - Rating: 5)
Great apartments, amazing environment, Jazmen and Ashlie were very helpful with finding and leasing my apartment, definitely recommend for first timers trying to find an economically sustainable apartment and the assistant manager always makes you feel welcome!

Review 10 (2023-06-19 - Rating: 4)
I lived here for 2 1/2 years and overall it’s a very nice place. It’s quiet and I felt very safe . I had a dog and I’m going to miss all the dog owners I met. I never dealt much with the office so I really don’t have a comment on them. However, I do wish the move-in process was more organized. I mean just tell me everything you need at one time. I was scrambling the day of getting my keys to get them a photo of my dog and his shot record. But that was a while back so not sure that’s still the case. I would definitely recommend Reserve at Kingwood Apartments.

Review 11 (2024-06-03 - Rating: 5)
I havent moved in yet, but so far my experience has been great. Hailey has been amazing and patient with me as I maneuver through all of the steps to make my move in seamless.

Review 12 (2023-11-02 - Rating: 4)
Our person who gave us the tour was named Kallie and we loved her. She answered all questions and went above and beyond for us! I really appreciate her. The unit is quiet for the most part and everyone is to themselves which I love. I just have had minor problems with the apartment but I love how quick everything gets done.

Review 13 (2023-09-26 - Rating: 5)
L have been a long time resident here at reserve at kingwood apts. i love living here. people always say there are problems at all apt complexes but for the most part i say its a great place to live. the girls in the office are awesome,sweet,and very nice they always are very helpful and good to get the job done.the maintance team they are the bomb and get to their jobs done as soon as they can. i love being a resident here.

Review 14 (2022-08-08 - Rating: 5)
I have only lived here for a few short months so far but I’m not understanding the negative reviews! Every time I’ve made a maintenance call it’s been taken care of same day, staff is nice even outside of office hours they are always super polite to my son if they see him riding his bike or at the pool ! I have not been the greatest with communication but they have always been so helpful and friendly and understanding with me. It’s always quiet and clean . This is my first place starting over and I couldn’t of picked a better community to be part of. And food truck Fridays rock!!!!

Review 15 (2022-08-15 - Rating: 5)
Morgan was the person that showed us the unit she was very nice in her greeting, very informative about the apt complex. She answered all of our questions and she made the visit very pleasant. She sent a follow up email thanking us and letting us know to feel free to contact her with any more questions. The application process was very easy and that was fantastic. Everything was smooth sailing. Other than delayed return messages sent via email there were no issues

Review 16 (2022-02-13 - Rating: 4)
Ive lived here for a year.It is beautiful. It is quiet. It is great for a first apartment. The pricing is great for how much room we have and everything works. Theres been minor problems. We had some bugs here and there but we pretty much immediately got sprayed for them in a timely manner. Almost every request weve put in has all been done on time and quick. I trust everyone here fully when it comes to maintenance request. Another problem is parking. It is a small community so parking is limited. By 9pm if youre not home good luck, at least in the front of the community. There has been some noise issues with construction on kingwood drive and in our apartments with the updated looks, but it was temporary. The one thing that bothered me mostly was the little to no communication on when painting was going to be done on the stairs or when construction was going to be going on. If communication was a little better I would if given 5 stars honestly....... also always lock your car doors we did have car break-ins one time since weve been here, no damages to anyones cars just stolen items if your car was unlocked. We do live next to 59 it is what it is 😬

Review 17 (2022-08-30 - Rating: 5)
The maintenance team at this complex is amazing. I rarely have had to reach out to them, however, when I do their response and execution is swift and they always go above and beyond to make sure Im happy with my home. Theyve even stopped to help me take large boxes to the dumpster and always ask me how I like living here. Great job guys!

Review 18 (2020-06-21 - Rating: 4)
I have only been here for a few months. I do enjoy it. Quite and not much goes on. I have a third story apartment and I love having a balcony. My days off in the evening i go out a listen to music and smoke a cigar. Almost no one uses their patios or balcony which is nice; less people to deal with. Its also close to my work so commute time is only 10 minutes. You can here the train if your in the back of the complex like myself but, I enjoy hearing it.The only complaint I have is tow of neighbors have cats that fight sometimes.

Review 19 (2017-06-03 - Rating: 4)
Apartments are decent and overall complex is well kept and clean. They have a great staff that are always friendly, as well as a great pool area that is well kept and always clean. The dog parks are decent size and its great to have two of them, although one is a lot cleaner than the other.My only complaints would be the ACs seem to have a hard time keeping your apartment cool, as well as the gates sometimes get stuck open for awhile.

Review 20 (2023-10-06 - Rating: 5)
Haven’t fully been approved yet, but we really love the community. Lia was the sweetest. She even gave us a tour in the pouring rain. Look forward to having a home here. :)

Review 21 (2020-07-21 - Rating: 5)
I love the apartment complex. So far my neighbors have been super friendly. The appliances are in outstanding condition.Personally to me , costumer service has always been super important and I’m pleased with the kindness and service of the management and staff. Overall I know that myself and my family will enjoy being a part of the community 😃

Review 22 (2016-03-31 - Rating: 5)
Great complex! Apartments are in great condition, and maintenance is awesome! Leasing office needs some work, everyone is friendly but they tend to drop the ball on leasing items. The units are priced well for the area, and the property is very well maintained. Great place to live.

Review 23 (2023-02-21 - Rating: 5)
Even though there were a little bit of bumps in a transfer. Reserve of Kingwood has amazing customer service shout out especially to Hailey who goes above and beyond in customer service she is a great asset to your company and truly cares! Keep up the great work.

Review 24 (2019-09-20 - Rating: 4)
I enjoyed living at Lodge. The apartments are beautiful, taken care of, and fairly quiet. The office staff was kind and accommodating. The grounds were well kept and beautiful. I had a few maintenance emergencies and the maintenance team was timely and professional. One thing I did not like about living here was the location in regards to rain/flooding. While the property hasn’t flooded, the roads in Kingwood do and there were several days where I wasn’t able to get home from work due to severe flooding on Kingwood Drive. Obviously this is out of managements control but definitely something I would have liked to know before signing my lease! Another thing I disliked was only being able to use Suddenlink for internet service at Lodge. I was dissatisfied with my Suddenlink experience and would have preferred to work with a different provider.

Review 25 (2020-04-24 - Rating: 5)
We have lived here 10 months now and are happy about our move. Very clean here, everything worked right when we moved in, and the property is well taken care of. Maintenance problems were taken care of speedily. Staff here are very nice; good amenities with a pleasant atmosphere. I feel safe here. No bad issues so far.

Review 26 (2020-10-21 - Rating: 5)
Nice and quiet. This is a lovely older property that is well maintained. The property looks beautiful The office staff Maria & Maddie are amazing and very helpful and the maintenance crew is top-notch. They have taken care of every issue I have had with my apartment, which really wasnt much. prices are great.

Review 27 (2015-09-04 - Rating: 4)
The community is a good place to reside. Is secured and no issue of unwanted visitors experienced.The appliances are too old - not energy saving - the management should consider replacing them with energy saving ones.Though is a fenced community but there is easy access to visitors - the gate remain open in as much as cars drive in

Review 28 (2020-09-20 - Rating: 5)
I moved in August 1st and it is better than I could have expected. I dont expect perfection but this is coming close. You may think this sounds corny but this place is my prefect. I have a forest in my backyard , I never hear my neighbors so it feels like I am all alone( I appreciate the peace and serenity) I would suggest everyone come and tour this property, I dont think you would be disappointed.

Review 29 (2022-02-28 - Rating: 5)
The location of this apartment complex is ideal for easy access to highway 59. Also close enough to enjoy town center in Kingwood. The leasing staff is always helpful, especially Christina. Pet friendly is a big plus.

Review 30 (2024-08-15 - Rating: 5)
All service requests are handled in a timely manner. I appreciate the timely responses and competent completion of the work. Much thanks to the staff.

Review 31 (2015-08-11 - Rating: 4)
Overall, I really enjoy living at The Lodge at Kingwood. Its a quiet, beautiful place with plenty of parking, and I feel safe here. The only thing that could be better is if they had 3 or 4 maintenance people instead of 2...its such a huge property with a lot of residents; and when one person is out, they only have one person to cover hundreds of units.

Review 32 (2024-11-26 - Rating: 5)
Victoria was very efficient in the leasing process.

Review 33 (2015-08-18 - Rating: 5)
Overall great experience with staff and complex! I moved from Chicago, Illinois and had no way to physically view the facility before my move in date. The staff was more than accommodating via the phone and the internet. My move-in day went smoothly! I would highly recommend staying at The Lodge at Kingwood!

Review 34 (2020-03-11 - Rating: 5)
We really enjoy helping move move to The Lodge at Kingwood Apartments. The apartment complex is clean and the staff is very friendly and helpful.

Review 35 (2020-10-22 - Rating: 5)
Maria is the property manager here. She’s super nice, always happy to help and her staff are super helpful. Before Covid they were super active with events and things at the property. The gym has most of the things you need, given that you don’t have to pay for a gym membership! There’s also a movie theater and a club room.

Review 36 (2015-12-30 - Rating: 4)
Appliances still need to be replaced with energy saving types.Control on pets should also be looked into by Management and residents pet owners - pets faeces are seeing on grasses.Overall, the community is a peaceful one and worth living

Review 37 (2018-07-31 - Rating: 4)
I like love bing at The Lodge at Kingwood, it’s quiet and the staff is very helpful and polite, the only reason I don’t give it five stars is cleanliness, lately is not as clean as it used to and many neighbors don’t clean after their pets. Also, I see people walking their dogs without a leash

Review 38 (2016-02-11 - Rating: 5)
I have lived here a few months. Very quiet neighborhood. Everybody from apartment staff to my neighbors seem very friendly. I like the security gate feature so only approved people can get into the complex.

Review 39 (2022-05-06 - Rating: 5)
Nicely updated apartments. Close access to the interstate and shopping walking distance. The resort style pool area and gym are always well kept and super convenient.

Review 40 (2023-01-22 - Rating: 5)
We toured this complex yesterday and Hailey was so awesome. She took her time to show us around and find us an apartment that we love!!! Wonderful place with a wonderful staff

Review 41 (2019-11-16 - Rating: 5)
There is Very friendly staff. Great amenities. The apartment was very clean upon move in. maintenance is very quick and reliable. All the neighbors are super friendly as well

Review 42 (2018-03-18 - Rating: 4)
The neighborhood is great. Close walking trails, stores and restaurants. Staff and maintenance are always nice. Only concern and dislike is people don’t pick up after their dogs!

Review 43 (2018-05-15 - Rating: 5)
Ive lived here for as month and love it! That staff is great. The grounds are immaculate, relaxing and quiet. I highly recommend the Lodge st Kingwood!

Review 44 (2016-02-23 - Rating: 5)
Great location and people.A wonderful staff with beautifully kept grounds. Maintenance needs are taken care of quickly. The clubhouse is nicely equipped for recreational needs. - 5 stars

Review 45 (2018-10-17 - Rating: 5)
Ive been living here for almost 2 years and I have to say I very much enjoy it when my lease is up in April of 2019 I will be upgrading to a two bedroom out of all of the apartments Ive lived in this has to be the best I love being in the Kingwood area and do not think I will be leaving this area anytime soon

Review 46 (2021-07-02 - Rating: 5)
This is a beautiful property, me and my husband toured a apartment with Cristina from the leasing office and we had a awesome experience. Special thank you to Cristina for helping us and being patient with all of our questions.

Review 47 (2021-04-02 - Rating: 5)
I just moved in a few weeks ago and so far my experience has been great. Everyone in the office have been very nice and extremely helpful in my moving process.

Review 48 (2017-08-08 - Rating: 5)
Best place to Live! Quiet and great staff! Great Community, nice pool, and nice area! Right down the street from local markets that you can ride a bike to. Best place ever!

Review 49 (2016-03-16 - Rating: 5)
Everyone is very friendly and helpful in the office, I really enjoy living here. Once when I had a package in the office and I had newborn daughter with me one of the office girls carried the package to my door for me.

Review 50 (2019-11-28 - Rating: 5)
Great place to live! We moved here in June, neighbors are friendly. The area is wonderful, many nearby restaurants, grocery stores, and shopping strips!

Review 51 (2018-04-02 - Rating: 5)
Great community! I really enjoy living here. I just resigned my lease for another 15 months. Heres to another year at the Lodge of Kingwood!

Review 52 (2015-08-13 - Rating: 5)
A great community with surrounded greens. The office is always helpful and the maintainence team is always on their feet to help the residents as and when required.

Review 53 (2019-03-15 - Rating: 4)
Peaceful, green, great connectivity and close to shopping areas and green belt. The service staff is active and does the job properly. Overall its nice

Review 54 (2020-10-27 - Rating: 4)
So far, so good. I am liking it here. I am new to the area, and have high hopes for this new residence and exploring things do to near my new home.

Review 55 (2022-11-04 - Rating: 5)
Hailey was such gem and very informative during my tour! This property is absolutely beautiful.

Review 56 (2016-02-25 - Rating: 5)
This is an awesome apartment complex! Its very nice, beautiful grounds, and the staff are nice and helpful!

Review 57 (2024-08-16 - Rating: 5)
Great service good place to live

Review 58 (2015-09-01 - Rating: 5)
The staff and apt are very nice. I love living here i would highly recommend them

Review 59 (2016-04-22 - Rating: 5)
Great community, front office staff is friendly and very helpful, and maintenance stays on top of requests

Review 60 (2020-07-16 - Rating: 4)
Everyone I have talked to has been friendly and so helpful. They have been happy to answer all of my questions!

Review 61 (2020-02-04 - Rating: 5)
Great place. A nice and well manicured community.

Review 62 (2019-10-20 - Rating: 4)
Seems good from a quick visit to a friends.

Review 63 (2017-10-18 - Rating: 5)
Love these apartments!

Review 64 (2016-05-01 - Rating: 5)
Great place to live convenient to everything.

Review 65 (2021-08-11 - Rating: 5)
Always friendly and productive

Review 66 (2022-07-24 - Rating: 5)
Great place to live in

Review 67 (2021-09-29 - Rating: 5)
It is a wonderful place ideal for my children to live. That is why I made the decision to apply at Reserve at Kingwood apartament and especially because of the attention provided by its staff. Delighted with the exclusive treatment I received as a client from Cristina muñoz. I think they do an excellent job. Grateful and satisfied for everything.