Providence at Memorial

Photo of Providence at Memorial

Located in Houston, Texas

Address: 1370 Afton St, Houston, TX 77055, United States

Phone: +1 713-681-8365

Rating: 3.1

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-06 - Rating: 5)

    Melissa I greatly appreciate your kindness towards our family! You are always ready and happy to help the community. Going to 4 yrs in this community. SchoolIs great and everything around us works perfectly fine. The management works hard every day to make this property become a better place for family and friends . I greatly appreciate it all that you guys do for my family 🙏🙏🙏❤️❤️❤️

  • Review 2 (2024-11-06 - Rating: 5)

    ⭐⭐⭐⭐⭐I had the pleasure of working with Iris, the manager at Providence Memorial, and I cant speak highly enough of her professionalism and dedication. From the moment I walked in, she made sure I felt heard and understood, addressing all of my concerns with care and attention to detail.Additionally, Melissa, the managers assistant, was equally wonderful. She was incredibly responsive and helpful, ensuring that everything ran smoothly and providing seamless support throughout the process. Its clear that both Iris and Melissa go above and beyond to ensure that their clients receive the best service possible.I highly recommend Providence Memorial, not only for their excellent facilities but also for the exceptional staff like Iris and Melissa. They truly make a difference!

  • Review 3 (2024-11-06 - Rating: 5)

    Im new the attention to details was the first thing that caught my attention with my move in. Ive been here for over a month now and each need I had was meet. Melissa ,Kathleen and Iris has literally made this one of the most comfortable moves Ive ever experienced....

  • Review 4 (2025-02-12 - Rating: 5)

    The management to the maintenance crew even my neighbors are just the best people I have personally had the pleasure to meet, I want to thank you Melissa I am forever grateful for your understanding, kindness & help when I was living there.

  • Review 5 (2023-08-15 - Rating: 5)

    I love the staff at Providence! They speak Spanish and English, which is nice. The apartment came with stainless steel appliances and granite counters. They are clearly working hard to improve the property. Their fountain looks amazing!

  • Review 6 (2024-10-25 - Rating: 5)

    Top maintenance team starting with Ulises, Jose, Luis, and Oscar!! They did an outstading job. The team was professional, efficient, and exceeded my expectations. I highly recommend them!!!!! 👏

  • Review 7 (2024-11-01 - Rating: 5)

    The leasing agents in the office are friendly and helpful. I moved a few months ago and they are always taking care of my needs. Thank you girls!!😉

  • Review 8 (2023-08-03 - Rating: 5)

    Providence is such a great place to live. I love all of the green grass and trees, it makes me feel much more at ease and comfortable. The new manager Kim and her team are really making a lot of great improvements to the property. The whole team is super helpful and make living here a much happier experience. Thank you! Cody

  • Review 9 (2024-03-15 - Rating: 5)

    The place was really nice from what I saw. The apartment was pretty and from what I saw which was thumbs up for me was that the washer/dryer was inside not outside, but Im still looking for more options til my lease end

  • Review 10 (2024-06-19 - Rating: 5)

    I have had very good experiences in the apartmentsThe office employees are very friendly and have been able to solve the problems in the most professional and rapid wayIt is a place where you can consider your new home

  • Review 11 (2018-10-04 - Rating: 5)

    Previous comments & reviews on here, I can understand. Parking, yes, has issues, but after Harvey, there are parking issues everywhere at other apartment complexes. We live in TX, THERE ARE BUGS!!!! We have tons of different roaches. If neighbors do not live clean, in which that is apparent around here due to trash will be on the grounds verses the dumpsters that are provided for everyone here, then yes, you may have a roach issue. Not maintenance or office making this your problem!Old property, there will be issues that need to be addressed-otherwise, go live at a new property where you will still have issues.Ms. Edwards, check your spelling before you try to blast someone for spelling errors! Or learn the difference between your & youre, theyre & there & their. Clearly you as well have blatant spelling errors! There is spell check!Old property & yes a little on the reasonable side in price & as it is known, you get what you pay for.The grounds are cleaned daily and I have noticed that the maintenance more attentive to the trash outside & even the ladies in the office pick up trash when they are outside walking or at least when I have seen them out, they are. Dont know many that will get their hands dirty for others.The dumpsters seem to get full fast, but maintenance gets quick to clearing it up so that it doesnt look like a disaster out there; there is only so much that can be done when its neighbors that do not care about where they live & just trash the property & grounds.I have lived here since 2002 & have been through all the changes with different management companies, office people, maintenance crew & fellow residents and I can say that this office staff seems to care more than the past has & maintenance has really improved!Thank you Minessa & Angela for doing all you try to do & thank you maintenance guys for all you do!You are appreciated by those of us who have been here through it all!THANK YOU!

  • Review 12 (2021-06-25 - Rating: 5)

    Went to check these apts out last week and I must say Im impressed. I am looking to downsizing once my divorce is final and I think I found my spot. Its very close to my job. Having a pool to lounge in is a major plus during these hot months coming up. Property looks clean & well kept. Grounds look inviting. Staff was very accommodating and patient with me and my rambunctious 6yr old. I think Ill be making the big move soon! No need to look further.

  • Review 13 (2016-10-12 - Rating: 5)

    Its been a while since Ive written a review anywhere. I am living in this apartment building for few months, i am very very happy and Im recommending it to everyone. Best apartment complex,Great amenities, fast turn around time on getting things fixed, quiet neighbors, classy area. I love living here. Its big pool, and landscape are great and the location is very amazing. Very secure, very quite, and office staff very friendly, I will never move out of here, the only thing is important to know about is parking place. It is very big and easy to park any car. There is hardly any availability because nobody wants to leave. Thank you Providence at Memorial.

  • Review 14 (2021-09-24 - Rating: 5)

    Totally love living here. The office staff is always so helpful and professional. When you walk into the office they make you feel completely at home and welcoming. The rooms are spacious and I love the floor plan. Everything is super clean and the grounds are very well maintained. I am so happy to call Providence Home!!!

  • Review 15 (2023-09-23 - Rating: 5)

    Leaving 5 stars because the leasing agent was kind. I just didnt apply due to the strict credit checks they do here. Other than that, it would have been a nice apartment to rent.

  • Review 16 (2018-10-04 - Rating: 5)

    My lady & I moved here in 2016 & we have been pleased since the changes.Minessa has been here as long as we have & she has always been helpful & kind & has made the transition for paying by check to online so easy for me. I would not have been able to do this without her.The new manager that has at least made it longer than a few months has been very kind to us and grateful that there are familiar faces still in the office.Would recommend our apartments if you want an actual community and not just another apartment place to live where you are not known.Great job Minessa & Angela!

  • Review 17 (2020-11-18 - Rating: 5)

    I love that Thelma and Veronica are really turning this place around! It looks amazing when I walk the apts with my kiddos! I’ve seen them both stay late and get here early to make sure the property is looking it’s best, after all we are considered memorial so I’d expect nothing less from these amazing ladies! Keep up the awesome job you ladies are doing, I love living here and don’t plan on going anywhere anytime soon I’ve already been here 3 yrs!!

  • Review 18 (2019-10-19 - Rating: 4)

    POSITIVESI’ve stayed here for about 3 months and I’m content with it. I do feel like some ppl are overreacting a lil with some of the previous comments. First thing first I LOVE Jennifer. She definitely the nicest one of the 3 there. I’ve spoke with all 3 separately before and they all seemed okay and helped me with my issues. Jennifer definitely my fav and the nicest one to me. I try to go to her only just because I do feel like she’s the nicest one. I love her tho! As for Thelma woe lots of bash and negativity on her 💀 I’ve spoke with her and she seemed okay to me I had no issues with her. Katy is super nice too I just didn’t like how she only gave me one parking pass one time I went and I was like what? I don’t wanna keep coming here for visitors parking passes. Little issue no big deal but she was nice. Just try to go to Jennifer I always recommend her nothing against the other 2 hahaRecently I requested an issue on its webpage and they were quick to react and fix it. Literally in a couple hours they fixed my issueThe location is LOVE!!! Love love love the location. I have not seen any crime. Ppl usually arnt even outside after 10. There is a security guard out there too but me personally have not seen any robbies or anything like thatRoaches always a problem with apartments. I know a friend who stays in the Galleria are his apartments literally are 3 years old they NEW and his already has roaches. Even leaving dog food will cause roaches I believe. You just have to clean up but honestly. It’s super rare to find any apartments with no roach issues. I’ve havnt had any roach problem so far at least. I see a lot previous comments about it and it’s not bad at least for my specific apartmentNEGATIVESThese apartments are like 50 years so yeah there might be some wear and tear on em. I really wished they would fix the potholes outside cause lord. Pothole city basicallyAs far as parking sometimes you do have to park on the other side because that’s the only ones available but honestly give me a walk and free parking vs paying for it. I wish you could just park on unreserved for visitor’s (Like my old apartment) because keep going to the office for parking passes can be annoying BUT like I said gimme free parking and a lil hassle vs paying for itOVERALLThere’s other issues they can fix honestly like they can just make the outside more luxury I guess the word to put it but overall I’m content with it. These arnt luxury 5 star apartments so I can’t give em 5 stars but for the price and everything else 4 stars is fair. They are good ppl and it does seem like they trying and THE LOCATION >>>>

  • Review 19 (2016-10-12 - Rating: 5)

    I am really impressed with their services. They provide affordable,aw-inspiring apartments.They offer different floor plans,from which you can choose your desired one.Most important part is this,you can enjoy different facilities such as school,college,hospital,shopping etc near to the apartment.If you are looking for extremely comfortable apartment within reasonable price I think Providence at Memorial apartments is the best platform to meet your demand.

  • Review 20 (2023-09-01 - Rating: 5)

    Staff and maintenance are wonderful and curtious. Very clean grounds. Familys welcome! Constantly updating the apartments. Safe environment.

  • Review 21 (2016-10-12 - Rating: 5)

    I was traveling and in between I visited here a few weeks ago. And I must say that it is a wonderful place and i personally loved it. The cost is reasonable and all the facilities and security is amazing the place itself is mesmerising. I would recommend this apartment to everyone looking for a place to settle down.

  • Review 22 (2021-05-21 - Rating: 5)

    I have experienced the best customer experience since being at the providence of memorial apartment with Mamjot kaur. She was extremely pleasant and knowledgeable with ever question and concern we had. She has gone above and beyond to make sure we were heard and satisfied and that is why we will continue to appreciate her presence at the providence of memorial.

  • Review 23 (2021-01-25 - Rating: 5)

    Staff is extremely friendly! Have lived here for 2 years and the overall experience has been good. Overall appearance could improve a little bit but thats with every place, so theres no doubts they are trying their best to improve on that!

  • Review 24 (2021-01-26 - Rating: 5)

    I stopped by today and I really appreciate the customer service I received from staff. Miss Sabrina showed a lot of professionalism & she was nice enough to guide me through the website to find prices and availability. This community is surrounded by a nice neighborhood near the marquee and the prices are generous.

  • Review 25 (2021-05-05 - Rating: 5)

    Lynette is very friendly, helpful.I’m very happy with her service. It is my first time renting an apartment and without all her help everything would have been difficult for me.Thanks so much Lynette.

  • Review 26 (2021-01-28 - Rating: 5)

    I absolutely loved the experience and welcoming atmosphere I received at providence at memorial. Leasing consultant Kiara made sure everything need and want was met! Definitely a great experience and will recommend to family/friends.

  • Review 27 (2016-09-29 - Rating: 5)

    I had heard that renting apartment is better than a hotel – more cost effective and roomier. I remained very satisfied by the excellent customer services I received from Providence at Memorial. It is a fantastic place and I will never forget my experiences there.

  • Review 28 (2018-08-31 - Rating: 4)

    A/C went out last night. I texted the Manager and she got her team over her asap. within 1 hour of the call my AC is blowing snowballs again. I love the way she makes me feel like I am the most important part of this property.

  • Review 29 (2020-04-28 - Rating: 5)

    Amazing place to live and Thelma Katie and Jennifer are all amazing people who care so much for their tenants! They go beyond what they have to to help us out! Thanks for everything you guys do and especially for what you guys do during this covid19 pandemic!

  • Review 30 (2016-10-09 - Rating: 4)

    Im able to explain to your advancement seems to be pleasant along with clean up Brand-new operations staff members is extremely good along with discovering boss is incredibly very good n easy to use troubles. Troubles are generally consumed proper care means more rapidly currently.

  • Review 31 (2020-01-27 - Rating: 5)

    My application process has gone super smoothly thanks to Jennifer. She has been extremely kind and thorough throughout the entire process. I am excited to start living here. :)

  • Review 32 (2020-11-18 - Rating: 5)

    I would have to say the property manager Thelma has done an outstanding job with the property. They have done a great deal lately with upgrades and getting the area looking very nice, its also a safe and affordable place to live.

  • Review 33 (2024-02-24 - Rating: 5)

    Went to go get a quote for a 2 bedroom and met Leslie who was very helpful/professional in providing all the information I needed.

  • Review 34 (2021-01-26 - Rating: 5)

    I visited the community early this week and I absolutely loved the enthusiasm from miss Sabrina when I walked in and when I toured the model for a one bedroom I was impress with the renovations. Overall a great community & professional staff!

  • Review 35 (2016-09-29 - Rating: 5)

    Very nice affordable and safe apartments.. the service is good...rent is low..and i would recommend them eyes closed..your search for apartment ends here..i loved the place when i visited !! thumbs up !!!! moreover it has all the amenities like shopping mall etc nearby..so no worry...

  • Review 36 (2016-10-12 - Rating: 5)

    Providence at Memorial apartments in Houston, they offers a fresh take on apartment living. they provide a variety of floor plans, certain to meet your needs. i always like this .truly i recommended this apartments..

  • Review 37 (2016-10-12 - Rating: 5)

    This is a very nice place to visit and stay. Everything is good at this place and well maintained. The locality of the area is also good , local shops and malls are nearby if you need to buy anything. Other than that they have a good room service too.

  • Review 38 (2024-04-16 - Rating: 5)

    Love my apartment it’s calm great school near to as well 👏🏽🙌🏽❤️🙏🏽

  • Review 39 (2017-04-05 - Rating: 5)

    Super hoston and i like it The cost is reasonable and all the facilities and security is amazing. I would recommend this apartment to everyone looking for a place to settle down.Helpful?

  • Review 40 (2018-10-04 - Rating: 5)

    Minessa & Angela are awesome in the leasing office!They are quick to work with us here & help us out when we need to get things done.Thank you ladies!

  • Review 41 (2021-01-22 - Rating: 5)

    A great place to live. The entire staff always greet you with a smile and very helpful to our needs and are quick to respond to any problem that arise.

  • Review 42 (2017-10-08 - Rating: 5)

    Very good quality and place to live.I really like the fountain and the large pool.I live at the far east and The Dairy Queen (DQ) is a bonus to walk and get dessert.

  • Review 43 (2018-06-05 - Rating: 5)

    Very impressed with this beautiful property and the new management. Very responsive on maintenance too! Would definitely recommend living here if youre looking in the area.

  • Review 44 (2016-09-29 - Rating: 5)

    I visited here a few weeks ago. And I must say that it is a wonderful place. The cost is reasonable and all the facilities and security is amazing. I would recommend this apartment to everyone looking for a place to settle down.

  • Review 45 (2017-03-25 - Rating: 5)

    We just moved here this month and my family loves it... The office crew is very amazing,personable and also beautiful . We all of are very happy.

  • Review 46 (2024-07-12 - Rating: 5)

    Very nice 👍 place to live noticed improvement after New management has taken over just renewed our lease for another yearHave n

  • Review 47 (2021-06-23 - Rating: 5)

    I absolutely loved the experience and welcoming atmosphere I received at providence at memorial. The team made sure everything I need and want was met! Definitely a great experience and will recommend to family/friends.

  • Review 48 (2018-09-26 - Rating: 5)

    Great place to live! Angela and her staff are always smiling and very helpful every time I walk in the office and need help. Thank yall!

  • Review 49 (2021-09-24 - Rating: 5)

    Riquelma has been great she is always quick to respond with any issues I have had. Would recommend to live here!

  • Review 50 (2016-09-29 - Rating: 5)

    I have heard before about this service and now i have experienced about their service. I truly appreciate and satisfy with this service and i hope i will come again here if i get opportunity in next time. I want to say everyone to enjoy this service.

  • Review 51 (2021-08-31 - Rating: 5)

    The office staff has been so great with my recent move and I am so glad I decided to call this property my new home

  • Review 52 (2021-08-31 - Rating: 5)

    Great property to call home and great leasing staff they are very helpful when I need anything done in my apartment

  • Review 53 (2024-02-05 - Rating: 5)

    Great propertyVery cleanManagement team very helpful

  • Review 54 (2021-05-20 - Rating: 5)

    Great office staff If you ever need anything they are there to help. Great place to live.

  • Review 55 (2016-08-01 - Rating: 5)

    I have lived here 5 years and I love the changes the new management are making everyone is so friendly.

  • Review 56 (2019-03-06 - Rating: 5)

    The office staff are very helpful. They always take care of me. Liking the new manager staff.

  • Review 57 (2021-10-22 - Rating: 5)

    I almost moved here but had fam issues, leasing staff is great...

  • Review 58 (2017-03-25 - Rating: 5)

    Very beautiful place. Every necessary thing is located nearby. they have nice management. I really recommend this.

  • Review 59 (2019-03-15 - Rating: 5)

    Living here great people awesome workers great help...Jennifer Katie..and Thelma..are the best come check them out...👍👍👍

  • Review 60 (2024-03-10 - Rating: 5)

    Its OK Im here because of my work

  • Review 61 (2016-09-29 - Rating: 5)

    This really a very good website. I am very lucky to use that websites for tour. Thank you very much for such a helpful website.

  • Review 62 (2017-04-05 - Rating: 5)

    Everything is well maintained and well furnished here. Enjoy your good days here

  • Review 63 (2016-09-26 - Rating: 5)

    A heavenly memorable place ever I visited. Loved it and wish to visit again soon.

  • Review 64 (2016-09-26 - Rating: 5)

    Good place to visit. You will be cheerful to go here, I liked it so much

  • Review 65 (2024-02-22 - Rating: 5)

    The staff is absolutely wonderful and helpful

  • Review 66 (2016-10-17 - Rating: 5)

    Providence at Memorial service is good and Providence at Memorial place is good and there are so good enviorment.

  • Review 67 (2016-09-26 - Rating: 5)

    Heared about it,I m very interested to visit it soon...!!!

  • Review 68 (2024-01-31 - Rating: 5)

    Great 👍

  • Review 69 (2018-09-26 - Rating: 5)

    This is a really cute property! Really helpful staff!

  • Review 70 (2020-09-04 - Rating: 4)

    Pretty quiet and clean. Staff is nice.

  • Review 71 (2020-02-26 - Rating: 5)

    Amazing staff and amazing living space

  • Review 72 (2017-03-25 - Rating: 5)

    Very beautiful. I liked it.

  • Review 73 (2021-01-23 - Rating: 5)

    Outstanding Service and very professionalism!!!

  • Review 74 (2023-12-01 - Rating: 5)

    Great place

  • Review 75 (2024-12-10 - Rating: 5)

    They are very good apartments, the service is excellent in the office, they are very understanding and will assist you with any problem in the apartment. Melisa is very kind and cordial.

  • Review 76 (2020-11-18 - Rating: 5)

    I have lived here for more than two years, and I have been very happy. I love the location. Excellent Management!

  • Review 77 (2021-07-21 - Rating: 5)

    I have been living in this place for 16 years and I am very satisfied and now with the new manager, her kindness is excellent and the manager treats you very kindly.

  • Review 78 (2019-03-14 - Rating: 5)

    The attention of Miss Katy and the young maintenance people is very efficient. I am very satisfied living here for 9 years.

  • Review 79 (2019-09-16 - Rating: 5)

    Very nice apartments inside and quiet when moving Katy helped us a lot

  • Review 80 (2019-09-13 - Rating: 5)

    Katy serves people very well. If you are looking for an apartment, ask for her.

  • Review 81 (2023-01-24 - Rating: 5)

    Such a quiet place to live