Port Royal Apartment Homes

Photo of Port Royal Apartment Homes

Located in Houston, Texas

Address: 5350 Military Dr W, San Antonio, TX 78242, United States

Phone: +1 210-673-7993

Rating: 2.9

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency
  • Apartment building
  • Apartment complex
  • Low income housing program

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-14 - Rating: 5)

    Ive been living in this apartment complex for two years now. I love calling Port Royal home. The office staff is amazing Kelsi and Michelle. Kelsi and Michelle are always available to listen to concerns whenever we have them. Maintenance is also awesome and quick to get to repairs. I also love that they do activities for us residents and show their appreciation. In the two years that we have been here the apartments have changed drastically and for the better.

  • Review 2 (2025-01-17 - Rating: 5)

    My mother had lived here for years and have seen several management come and go and I have had the privilege to do so as well as her daughter, and I will tell you that Michelle the manager has done more for my mother and her residents compared to other managers who she has spent years with. I just want to thank Michelle for keeping it professional and also making sure she shows empathy as well which has made things so much easier. And can’t forget Kelsey who’s been there for years who I appreciate so much. For the price it’s doable but glad to have the staff and management they have now 👌

  • Review 3 (2025-02-20 - Rating: 5)

    I have been at Port Royal Apartments for 5yrs. The NEW staff and Kelsi is EXTREMELY EXTRAORDINARY. The service and attention to my needs have always been taken seriously.The maintenance has gotten so much better, David is great at getting work orders done! port Royal definitely has a great team now!!!! Thank you for all that you do guys!!!! 😊

  • Review 4 (2025-02-20 - Rating: 5)

    I just want to give a huge shout out to Michelle, Kelsi and their team on their amazing customer service!! They helped my mom move in and I really appreciate how they took care of her. They take care of their tenants like family and just made things so much easier! Thank y’all so much!

  • Review 5 (2025-02-27 - Rating: 5)

    GREAT SERVICE! Tammy & Michelle were great. Michelle worked miracles, she got me in within 4 days!!! They work with you, loved the management. I highly recommend these apts! They also gave a welcome gift!

  • Review 6 (2025-01-14 - Rating: 5)

    These apartments have really come a long way! The new manager Michelle really loves and takes care of the property! Cleaning it up and making sure her residents are safe and the grounds are clean! Highly recommend if you need a place go see her and the staff all very helpful and welcoming.

  • Review 7 (2025-01-24 - Rating: 5)

    I moved in these apartments a few months ago, I love calling Port Royal my home. The office is amazing! Michelle and Kesli welcomed me with open arms, assisting me with all my paperwork! The maintenance is excellent, grounds are always clean.

  • Review 8 (2025-02-19 - Rating: 5)

    Apartments are well kept. Michelle the property manager is easy to speak with and always is on top of her stuff and does exactly what she says she does. That’s tough to come by now and days

  • Review 9 (2025-01-14 - Rating: 5)

    Just a guest, I was really amazed by the friendliness of the staff. Repairs were done quickly. David was extremely nice and was respectful of my friends apt. A+ just thought it was worth leaving a review I appreciate you.

  • Review 10 (2025-02-20 - Rating: 5)

    Like any place you live there’s issues , I’ve been here almost 2 years and I haven’t had any problems with my neighbors or the girls in the office. They have always shown me kindness and respect. Thank you for everything.

  • Review 11 (2025-02-24 - Rating: 5)

    These awesome, welcoming staff Michelle and Kelsi were top tier in helping us find our home and will work with you through everything to bring you comfort here. Excellent staff!

  • Review 12 (2025-02-19 - Rating: 5)

    This place has really been cleaned up in the last year I’ve been here! New property Management Michelle is the nicest and understanding manager we’ve had. Looking forward to renewing my lease

  • Review 13 (2025-02-02 - Rating: 5)

    I came to visit the property to get information for my sister. Michelle was so kind and helpful! She took time with me and addressed all my questions and concerns. She provided me with excellent customer service! Thank you Michelle!

  • Review 14 (2025-02-14 - Rating: 5)

    A great place to live in , wonderful community and very friendly.Had the best help from Michelle she was super friendly and helpful. Made the move in process effortless for me and my wife ! Great job 👏

  • Review 15 (2024-10-17 - Rating: 5)

    Office staff 5 star for sure!I went in with my parents and Kelsey,Litzyaleny and new manager were extremely helpfull, I use to have family back in 2010 and office was never useful happy to see yall have a strong and supportive team now. Leasing agent was extremely patient with my mom, as she is a diabetic and lost her vision world needs more people like these ladies, park vista down the street they were so rude and treated her poorly due to her condition…. I highly recommend these apartments, they may not be all that the staff definitely makes you feel at home, Thank you ladies for your support💚💛🧡💜💙❤️🩷🩵

  • Review 16 (2025-02-13 - Rating: 5)

    The manager and Kesly are super kind an nice and they are always trying to help you in everything you need. They always listen to you always find solutions. I recommend them so much! I love them!

  • Review 17 (2025-02-22 - Rating: 5)

    This apartments are very spacius,and the office staff and maintance are awesome.Kelsi is the best very hard working.

  • Review 18 (2024-10-17 - Rating: 5)

    I have to say everything here has drastically improved!New leasing, Litzy is a sweetheart!!!Very helpful and kind she helped us so much New staff and New Maintenance have improved as well.

  • Review 19 (2025-02-20 - Rating: 5)

    Michelle is amazingggg definitely recommend renting here lovely staff I felt so welcomed and the community is real quiet and nice

  • Review 20 (2025-01-14 - Rating: 5)

    Very impressed by David Sanchez at Port Royal Apt he was very helpful and got the job done in a timely manner. Maintenance crew is very polite and respectful.

  • Review 21 (2025-02-19 - Rating: 5)

    Office staff is so helpful, Michelle and kesli really care about there residents, great place to call home

  • Review 22 (2025-01-15 - Rating: 5)

    Michelle is such a good women she has help me and my family so much sweetest women ❤️🫶💯 nice apartments have no problems

  • Review 23 (2025-01-31 - Rating: 5)

    The people who work here love their jobs and make me feel important! They took very good care of me moving in & this establishment!

  • Review 24 (2024-08-28 - Rating: 4)

    The new Manager Michell is great, I’ve been here 1year and she has assisted me more in the past month than the previous Manager. It’s definitely been major changes in maintenance as well. Hope things continue to improve.

  • Review 25 (2024-11-21 - Rating: 5)

    Ms.kelsi is so very professional and very understanding and takes very good care of her residentsMitchelle she might be new but she is very helpful and is getting everything done thank yall for everything yall are doing

  • Review 26 (2025-01-31 - Rating: 5)

    I love the staff and manager of this establishment!! Very friendly & Always willing to address my concerns about anything!! Very professional and knowledgeable in this business!! Thank you for everything!

  • Review 27 (2025-02-14 - Rating: 5)

    Love the way they help you out so much thank you Michelle for helping me through the paperwork when I didnt know what I was doing your the best.

  • Review 28 (2025-02-19 - Rating: 5)

    Kelly and Michelle were great help and very helpful.Excellent service and job with the apartmnets

  • Review 29 (2025-02-24 - Rating: 5)

    Kelsi is very helpful I only like dealing with her she knows it all.thank you Kelsi

  • Review 30 (2024-10-18 - Rating: 5)

    Lezit(hope that how u spell her name) she has been so helpful getting me started. She is so nice, people like her make a huge difference. Thank you so much for all ur help.

  • Review 31 (2025-02-24 - Rating: 5)

    Very thankful with Kelsi for helping us out throughout the whole process!!

  • Review 32 (2025-02-28 - Rating: 5)

    Staff is always willing to assist me with whatever I need and are understanding of my situation

  • Review 33 (2025-02-22 - Rating: 5)

    Kelsi has the best customer service ,she is very helpful.Thank you for everything you do.

  • Review 34 (2025-02-24 - Rating: 5)

    Great place to live, Michelle and Kelsi have excellent customer service

  • Review 35 (2025-02-03 - Rating: 5)

    Office staff is the best very helpfulAnd maintance are great too.Thank you for the great costumbre servíce

  • Review 36 (2025-02-06 - Rating: 5)

    The office staff has excellent customer service! Michelle and Kesli are polite and professional

  • Review 37 (2024-06-12 - Rating: 5)

    Been here a year and I can honestly say I never had any issues with the ladies in the office. On the contrary they’ve been very helpful and friendly. They can only do so much. If residence would do there part these apartments would be nicer. People clean up after yourselves and your kids. I am a single mom and when we go to the pool or to throw trash away it’s sad to see how ppl don’t put there trash in the dumpster there so lazy they set it on the ground by the dumpster. Or for instance we were at the pool and there were kids and teenagers even grow adults taking food into the pool. Leaving there trash. It’s pretty simple ppl if you don’t like it just move and problem solved. I always say treat ppl how you want to be treated. I’ve witnessed many ppl coming into the office being rude and disrespectful. The office ladies work hard and can only do so much. Shout out to Jessica she’s amazing. 😁

  • Review 38 (2025-01-31 - Rating: 5)

    Just moved in with the help of the manager & staff very helpful and friendly making me and my family feel important.

  • Review 39 (2025-02-05 - Rating: 5)

    Very kind office worker named Michelle. Walked us through everything in our lease resigning

  • Review 40 (2025-02-06 - Rating: 5)

    Michelle property manager is very kind and helps with anything needed right away! Thank you so much!

  • Review 41 (2025-02-24 - Rating: 5)

    Awesome staff!! Kelsi was super helpful and super funny.

  • Review 42 (2025-01-17 - Rating: 5)

    Beautiful apartments ,I love the inside ☺️is big and has a lot of space

  • Review 43 (2025-01-14 - Rating: 5)

    Shout out to Port Royal apartments your maintenance man David Sanchez is awesome thank you

  • Review 44 (2025-01-15 - Rating: 5)

    Great management ,I love my apartment !!!will recommend this apartment complex to everyone

  • Review 45 (2025-02-27 - Rating: 5)

    Tammy was amazing everyone is so nice smiles everywhere !!!

  • Review 46 (2025-01-13 - Rating: 5)

    Kelis was great help. She gets the job done all the time

  • Review 47 (2023-08-24 - Rating: 5)

    I recently moved into the property despite all the bad reviews. I have noticed that the property manager is trying her best with whatever help and funds are available to make the property better. But it also falls on the residents as that is their homes.. As for my apartment it may not be the best but that is where I sleep every night and where I call home. So I’m for team Port Royal and give them two 👍👍 up for their effort. And for those of you who helped bring the property down ; I hope you get your karma. Best of luck.. sincerely one happy Resident..

  • Review 48 (2025-01-31 - Rating: 5)

    Kelsi and Michelle and all maintenance are the best ,Port Royal is a great place to live

  • Review 49 (2025-01-24 - Rating: 5)

    Kelsi gives great customer service,she is the best so helpful.Thank you 😊

  • Review 50 (2025-01-13 - Rating: 5)

    Nice apartments,nice staff kelsi and Michelle are super nice...

  • Review 51 (2025-01-14 - Rating: 5)

    David Sanchez was very courteous and helpful. Thank you so much!

  • Review 52 (2025-02-10 - Rating: 5)

    Great place to live, office staff excellent customer service

  • Review 53 (2023-10-30 - Rating: 5)

    Lived here 3 years , Kelsi was always super helpful & made sure things would be taken care of the moment I called. Like any complex there are problems & things caused by residents who live here & don’t clean up after themselves. Staff really tries to make changes & has lots of programs to help residents. Thank y’all for making our experience here pleasant.

  • Review 54 (2024-12-27 - Rating: 5)

    This has been a up grade for me but love my apartment.

  • Review 55 (2018-08-06 - Rating: 4)

    I have lived here for sometime now and I noticed a big difference in the current staff(team). From the leasing office to maintenance they have done a 360 compared to the previous staff. The manager here is awesome but most of all informative and fair. The other two ladies who work in the office are attentive and hospitable to new and current tenants which is very much appreciated . The maintenance supervisor is extremely courteous and honest. With that being said I just want to thank the Lynd company for giving Champions at Port Royal property at team and not just staff.Keep up the GREAT work!

  • Review 56 (2025-02-20 - Rating: 5)

    Amazing office staff and great customer service

  • Review 57 (2024-09-09 - Rating: 5)

    Michelle was very helpful and answered all our questions may I add she was the sweetest

  • Review 58 (2025-03-01 - Rating: 5)

    Kelsi help me so much when I move in.thank you Kelsi

  • Review 59 (2025-01-14 - Rating: 5)

    David Sanchez is a very respectful employee.

  • Review 60 (2023-09-21 - Rating: 5)

    Ive lived in these apartments for a year, i love them. The office always does their best to help us.

  • Review 61 (2019-09-11 - Rating: 4)

    I recently made this my new home in san antonio texas!! I like it here so far. Staff is always nice and pool is always clean...many workers keeping the grass picked up of garbage or debris and repairs made in a timely manner. IRENE and LIZ are very kind sweet ladies who are always helpful and make the whole process go very smoothly!!

  • Review 62 (2021-05-02 - Rating: 5)

    I really really liked the offices bathroom it was very comfortable and very smooth soft colors I was very accommodating it was not too cool but it was not too hot especially on such a hot day it was really nice to have cold water to wash my hands with cold water

  • Review 63 (2018-04-04 - Rating: 4)

    I dont live here just looking at reviews and some of the complaints are unreal sickening and some of yall want pacified and just are NEVER satisfied with ANYTHING life has to offer. Oh and another thing, stop making it seem like just because youre on housing or get section 8 youre trash because there are plenty of people who ARENT on housing who live like fkn pigs. Its the people not the damn programs DUMMIES

  • Review 64 (2025-01-13 - Rating: 5)

    Staff was very professional and helpful

  • Review 65 (2016-09-16 - Rating: 4)

    I love my apt. I just dislike the bottom neighbors. Cant live without them banging on their ceiling for everything. Hello, these are apts.

  • Review 66 (2020-05-15 - Rating: 5)

    IVE BEEN LIVING HERE FOR 6 YRS.. THE NEW MANAGEMENT IS VERY HELPFUL. LIZ AND KELSEY HAD BEEN HELPFUL WAY BEFORE CHANGES WERE MADE WITH THE NEW COMPANY. ANY PROBLEM THAT I HAVE HAD THEY BOTH HAVE WORKED WITH ME. IM VERY HAPPY WITH THE NEW MANAGEMENT. THEY ARE WORKING VERY HARD TO HELP THEIR RESIDENTS...EVEN MORE SO DUE TO THIS COVID 19 GOING ON. HAVE A BLESSE DAY.

  • Review 67 (2025-01-13 - Rating: 5)

    Helpful staff and maintance!

  • Review 68 (2020-01-24 - Rating: 5)

    Living here is peaceful wonderful staff and great managers always happy n good spirits when I walk in the office no complaints here.

  • Review 69 (2020-10-01 - Rating: 4)

    The neighborhood was quiet. I underestimated the area. I attended a peaceful , safe, clean baby shower.

  • Review 70 (2025-02-19 - Rating: 5)

    Michelle is great

  • Review 71 (2016-09-17 - Rating: 5)

    I have no complaints or problems with these apartments me and my family been here 2 months and so far so good

  • Review 72 (2017-05-03 - Rating: 5)

    Me and my husband love our apartment, helpful management, and lexi is just the best!

  • Review 73 (2018-04-20 - Rating: 4)

    It,s good and its good if the pool is open only on summertime.

  • Review 74 (2024-09-17 - Rating: 5)

    Its great

  • Review 75 (2023-03-02 - Rating: 5)

    This are good apts I want to work here

  • Review 76 (2017-04-27 - Rating: 5)

    Really big inside and there refrigater makes ice

  • Review 77 (2021-02-12 - Rating: 5)

    Its very clean and new inside

  • Review 78 (2016-12-20 - Rating: 5)

    Ive been living here for six years

  • Review 79 (2019-01-03 - Rating: 5)

    Awesome Manager Emma Perez

  • Review 80 (2021-10-03 - Rating: 4)

    They look good.

  • Review 81 (2016-07-08 - Rating: 5)

    Cool.

  • Review 82 (2023-03-13 - Rating: 5)

    Just helping an apt

  • Review 83 (2018-11-05 - Rating: 5)

    Beautiful

  • Review 84 (2021-08-17 - Rating: 5)

    Trash

  • Review 85 (2018-05-24 - Rating: 5)

    Great place to live

  • Review 86 (2017-06-12 - Rating: 5)

    Hey

  • Review 87 (2018-07-27 - Rating: 5)

    Good place to live

  • Review 88 (2015-10-04 - Rating: 4)

    Nice environment

  • Review 89 (2017-07-02 - Rating: 5)

    Love this place

  • Review 90 (2019-04-17 - Rating: 4)

    A nice place

  • Review 91 (2025-03-06 - Rating: 5)

    Michelle was great and so knowledgeable!! Loved the location as well!!

  • Review 92 (2025-03-06 - Rating: 5)

    This community is great! Michelle was amazing and made the process super easy for my husband and I☺️

  • Review 93 (2025-03-05 - Rating: 5)

    Couldn’t be more happier! Thank you Michelle!

  • Review 94 (2017-12-06 - Rating: 5)

    Ok

  • Review 95 (2025-01-17 - Rating: 5)

    Excellent apartments, very large and beautiful, very safe, the police live on the apartments, Kelsi is very nice to treat people 😍👍🏻

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