NOVU New Forest
Located in Houston, Texas
Address: 6301 Pale Sage Dr, Houston, TX 77049, United States
Phone: +1 844-940-2675
Rating: 3.9
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Apartment rental agency
- Apartment building
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-11-12 - Rating: 5)
Ive been living at Novu for 4 months so far and I have been extremely happy with the property, management and office staff. The layout of the complex is nice and spread out. All of the amenity areas are always very well maintained which makes it very inviting! Overall, my stay here has been nothing short of wonderful, thanks in large part to the incredible team behind the scenes. I highly recommend this apartment complex to anyone in search of a comfortable, convenient and truly exceptional living experience. -
Review 2 (2024-01-26 - Rating: 5)
I love these apartments. Unit and amenities are exactly like model. Move-in was very easy thanks to Stephanie . I haven’t had any issues this far -
Review 3 (2024-11-22 - Rating: 5)
Stephanie Campos was a big help to get my family in a unit. I will recommend this apartment to everyone looking for a good place to stay with good leasing agents. -
Review 4 (2024-06-12 - Rating: 5)
I work with veterans and have referred two guys to Heather Getty. She was very helpful in getting the guys all the information they needed and made their transition very smooth. She is very knowledgeable in her field and I feel confident sending more people her way. -
Review 5 (2024-03-10 - Rating: 5)
I came to tour their 2bd 2ba floor plan and was amazed!!! I didn’t have to wait, the leasing agent Meriah was kind and very knowledgeable. The floor plan was very spacious and their prices are very responsible! I most definitely would recommend to anyone one who’s looking for a comfortable yet luxury place to stay at affordable price! -
Review 6 (2024-01-28 - Rating: 5)
I’ve been living at Novu for about a year and a half. I got a flat tire on a Sunday afternoon, 20 mins after the leasing office opened. I didn’t know what to do, or who to call as I’m from out of state and all my family is far away. My friends in HTX are far from where I was. I went in the leasing office not sure what to ask but hoping someone would be able to help somehow. The employee on duty, Meriah, asked me to show her where my car was and came out. To my surprise she already knew how to change a tire, and not only helped my situation by getting my spare on, but also taught me during the process so I’ll know in the future if I’m ever in a situation like that again with no one to help or no AAA to call. She definitely gave “going above and beyond” in customer service a new definition to me! I’ll always remember her and that situation as a significant moment for me and am very grateful. Not many leasing offices would offer their own help- there’s many other people who would have brushed me off not knowing my situation and left me alone to figure it out or told me the generic “call someone” type of answer. It showed me a lot about her character as not only an employee but a person. Much respect! Thank you Meriah! You made a situation that could have been a lot worse, a lot better and more manageable for me. I appreciate you! -
Review 7 (2023-02-08 - Rating: 5)
Me and my partner have been searching in the area for apartments and when this one popped up we got very excited. We drove up and were just so ready to see what it had to offer and Wendy was there more than happy to help us. She answered all of the questions we had and made sure we were taken care of. Our experience was great because of her! Definitely would recommend! -
Review 8 (2023-01-17 - Rating: 5)
While visiting multiple apartments in the area, we decided to stop by Novu New Forest. We were immediately greeted by Hailey upon walking in. Hailey was friendly, professional, and knowledgeable, and provided us all the information we needed to help us with our decision making. She gave us a tour of the property and all of the amenities. This property checked all the boxes: nice pool, updated gym, and modern apartment floor plans and finishes. The location is also great, and is a quick drive to downtown Houston.We visited other properties, but found that this one had everything we wanted, and for a competitive price. Submitting the rental and lease applications were fast, and simple, which was great since I don’t currently live in Houston.So far, everything is been a smooth process, and I look forward to moving in soon! -
Review 9 (2021-05-22 - Rating: 5)
Harmony was absolutely amazing! We went in just to inquire about a new 2 bedroom apartment and end up going forward and getting a new lease. She was able to show us the apartment and the amazing amenities that comes included. It is a big change from what we are currently living she made the experience easy and quick which is usually a pain at other apartments. The area was clean and they had everything covid safe which is a plus that they took the precautions on being safe. If you’re looking for someone to lease your new apartment ask for Harmony she will let you know from the beginning how it is. -
Review 10 (2023-06-01 - Rating: 5)
Ms. Loretha Green did an awesome job of showing me the property and making me feel welcomed. From the moment I walked into the office, she greeted me with a smile and took the time to go over any questions that I may have had. She definitely made me like the complex even more, and I am glad that she was the one who was available to help me through this process. -
Review 11 (2023-07-01 - Rating: 5)
My boyfriend and I toured this property about two weeks ago and we fell in love immediately! We had toured a few other properties that day, but when we met Loretha we were sold. We showed her a page with information from the property we viewed prior, and she let us know all the ways Novu would be a better fit for us. She is a knowledgeable, kind and extremely patient leasing agent, which we are appreciative for. We filled out our application today as we are finally ready for the move, and when I reached out to her for assistance she responded almost immediately despite being sick. I am excited to call Novu our new home. -
Review 12 (2023-05-11 - Rating: 5)
I toured this apartment complex about two months ago and I fell in love with the complex.Haile did my tour and she was very polite and helping when it came to details and answering questions. Stephanie helped me through all of my questions during the application process so special s/o for that. The community is beautiful and is also in a good and convenient area. -
Review 13 (2022-06-14 - Rating: 5)
Harmony is the best leasing manager ever! She helped me with the entire process of moving in and she also made sure to follow up with me in regards to any issues I have. So far as a first time renter I loved the entire process and Novu new forest management team is awesome always ready to help. -
Review 14 (2023-05-04 - Rating: 5)
Love Love Love Wendy!!! My experience was great because of her! She made sure I was up to date on everything and she responds quickly. The apartments are clean, quiet and super cute! -
Review 15 (2022-09-19 - Rating: 5)
Excellent Place to call home. I feel welcome when I enter the office at Novu New Forest Apartments. The office staff is polite, friendly and is very helpful. Tiffany, Wendy & Alison always answers any questions that I may have about the property. I thought about moving but since the staff here is so wonderful. I have decided to stay. : ) -
Review 16 (2023-02-08 - Rating: 5)
The apartment is very well kept up. Me and my partner had been searching and this was just what we were looking for. Upon entering Wendy was ready to help us with whatever we needed and she did just that! All our questions were answered immediately. Our experience has been great thanks to her. -
Review 17 (2023-06-04 - Rating: 5)
From the moment I called to set up a tour, Mrs. Loretta Green made sure to make me feel welcomed. She did not hesitate to give me a tour even though the front office was about to close. She was very professional throughout the whole tour, she answered all of my questions and made sure to find what would be best for me. Mrs Loretta was awesome and the complex should be very grateful to have someone like her help us whenever we need it. -
Review 18 (2021-04-29 - Rating: 5)
WOW! What an amazing experience. I have a friend that loves living her so I decided to reach out and see what they had to offer. Absolutely blew me away! This place is not only beautiful online but in person as well as a great office staff. I called to get pricing and Shannon took time to answer all of my questions (which I had a lot of). She did not make me feel rushed at all and even emailed me additional information and virtual tours until I could visit the property. Even though I have been there before to visit my friend, she wanted to make sure I had all of the information. I was able to come for visit and got to see all of the beautiful amenities and even locations of available homes. I am actually in property management and this place is top notch customer service so I want to give credit where credit is due. This is definitely the place to be! -
Review 19 (2022-05-02 - Rating: 5)
Loving it here!Alison has been extremely helpful getting us set up in the apartment. The amenities are pretty great, lots of spaces available for different activities. Parking is not too difficult. They also have valet trash here, which can be handy if you don’t feel like coming out. I love the granite countertops, it’s not cheap feeling painted over kind of countertops.I’m enjoying the spacing of the apartment as well, it’s pretty well designed. Just one thing, a lot of light switches and outlets! Not complaining, it’s actually refreshing being able to have that flexibility with electrical stuff. Thank you. -
Review 20 (2021-06-05 - Rating: 5)
From the moment we walked in the scenery takes your breath away. The anemities of this apartment complex are really welcoming and modern. The overall look inside and out of this complex is by far the best around town.Harmony was a great help and her uppity attitude was the best part of the tour. She went into great detail about the apartments and what the complex offered. She was honestly the key selling point of why we chose to rent here. -
Review 21 (2019-10-11 - Rating: 5)
Good Afternoon... First I would like to say this place is an great place to live. The office staff members which I have spoken with are Blaine, Beth & Joanna are the most unique individuals.They are soo caring & very respectful and friendly. My son & I did experience ants coming in from outside that did all of the sudden came in. I did call the office to advise of this & they took the steps to have the exterminator there the next day. I just love the office staff , they are very helpful and eager to help everyone, Overall I love this complex and area as well. This complex is a blessing to my sons and I . I am very happy to be living here. -
Review 22 (2020-10-06 - Rating: 5)
This place finally has a good staff! The new company has an entirely new staff which is in the office to answer questions, answering phones, and they make me feel like my concerns matter! These are nice apartments and should have a great staff for their residents, and they finally do. Thank you Julie and your team for all your help and caring about your residents !!! -
Review 23 (2023-04-24 - Rating: 5)
Stephanie helped me with my process. She was very kind and attentive. The apartments are beautiful and pretty quiet. Please see Stephanie to help you with your application if you plan on applying!! -
Review 24 (2023-06-19 - Rating: 5)
Mrs. Loretta Greene was extremely helpful when I called an inquired about leasing. She was knowledgeable and went above and beyond to give me every scenario available. Thank you Mrs. Greene for all your help today and making the leasing process easy! -
Review 25 (2021-07-29 - Rating: 5)
Not counting the fact that the complex is gorgeous and so much to do, Harmony and Tiffany have been AMAZING to work with! They answered every question we had, Harmony toured us around and was very knowledgeable and so friendly, all my calls have been answered and when messages are left, they are quick to respond. It is truly a wonderful environment with family like atmosphere! -
Review 26 (2022-05-02 - Rating: 5)
The property is beautiful. The leasing agents are professional, quick and patient. Any concern Ive had has been addressed in a timely manner. Im glad my partner and I moved here. Thank you Alison and the rest of the team at NOVU New Forest Apartments. -
Review 27 (2021-06-04 - Rating: 4)
Harmony has made my application process so seamless, I tremendously appreciate the customer service skills she exhibited. She showed empathy and assisted me with my solution. She was fully educated on NOVU and was able to answer by questions as well as provide me the quotes I needed. I am even more anticipating staying here knowing theres a staff like this, thank you NOVU! Only 4 stars due to me not being a tenant yet. -
Review 28 (2021-05-06 - Rating: 5)
Ive lived here for 2 years and Ive loved it. I understand that people have negative situations happen, but that hasnt really been my experience while living here.Notably, Channin and Milton have been AMAZING! They were always very caring, always kept an open channel of communication with me...and just overall took time to answer any questions and were never the kind of management team to make you feel as if you were a bother. I really dont think you can ask for better than that. So appreciated! -
Review 29 (2020-12-08 - Rating: 5)
The area is very welcoming and the staff is super communicative. They got so many things too - a nice pool, a super cool lounge, a nice gym, a doggy park, and a grilling area as well. The staff of the property is totally new, fresh, and ready to work and help the guests. I would definitely recommend renting out here. -
Review 30 (2018-01-24 - Rating: 5)
Looking for a place closer to work I accidentally came across Domain Forest. Immediately I was impressed with the visual of the structure. Although still under construction I could see the beautiful layout. I left my contact info and received a call from Alyssa. Her customer service is wonderful! She did not hesitate in assisting me. She went above and beyond in helping make the hassle of moving pleasant!! Big thanks to Alyssa! Some people still appreciate great customer service. -
Review 31 (2019-11-26 - Rating: 5)
Dear Domain Team, I want to take this opportunity to thank each one of you for my wonderful stay at Domain New forest for more than a year. Excellent customer service, caring and nicest front office team that I have been associated with. A special thank you to Joanna, Beth and Blaine. Joanna is amazing, she helped me with the moving in and made the entire process smooth and hassle free and was always available to help. Beth was kind, helpful and courteous with a smiling face. Once again, thank you to one and all. Hoping to be back soon! -
Review 32 (2021-09-21 - Rating: 5)
This apartment has been great, the maintenance has been amazing here. Miguel, is always fast and gets the job done fast and is very helpful with talking about whats wrong with things and how to prevent them from happening! Need more people like him in our apartment faculty. -
Review 33 (2021-06-21 - Rating: 5)
The scenery was absolutely amazing walking in, the service was truly helpful, respectful, and easy to understand. The apartments themselves look amazing and the environment gives off positive vibes. Mark was very helpful and professional, and clarified all my questions and concerns. -
Review 34 (2023-05-14 - Rating: 5)
My husband & I toured this apartment complex and fell in love, Stephanie did our tour and was so nice and helped us throughout our questions. Lorita has also been amazing helping us out with out applications and staying in contact with us . Thank y’all so much for y’all help. -
Review 35 (2020-02-24 - Rating: 5)
I’m living in Utah as we speak but Brooke my apt Agent seem very nice n I hope by the grace of God they can get me approved of the place by May 12 before I move in Even thou I have one breaking lease in the passed!! But Brooke kind words n confidence leave me no doubt that they will help me get the place! I love u Brooke n Joanna I heard so much about u in this review! I can’t wait to be part of the team! -
Review 36 (2019-03-05 - Rating: 5)
I move in next week, and I cant wait! The transition from moving from another apartment can sometimes be difficult, but the process was easy and smooth thanks to Joanna. She has helped me with all the questions and concerns I have had. Highly recommend! -
Review 37 (2019-06-01 - Rating: 5)
Beautiful property - definitely the nicest in the area. The team is excellent and makes customer service their number one priority! The pool, club room, game room and gym are all something that look like they would be on a 5-Star resort in the Caribbean! I would definitely recommend this community! -
Review 38 (2022-06-08 - Rating: 5)
The property is beautiful. The leasing agents are professional and patient. Any concern Ive had has been addressed in a timely manner. Thank you Harmony and the rest of the team at NOVU New Forest Apartments. -
Review 39 (2018-07-20 - Rating: 5)
I am totally in love with my new apartment, the amenities are amazing Its like being at a resort at home the maintenance are on top of my needs every time I had requested anything super fast to resolve any issue.The office staff is very professional and extra friendly couldnt have a better Agent always available and informative the most professional Leasing agent highly recommend Joanna. -
Review 40 (2023-02-11 - Rating: 4)
My mom is moving into this complex now. I’ll be honest the process started out a little rocky because we preferred to speak to someone in the phone versus through text. They responded very quickly through text!!But overall Hailey got the job done! -
Review 41 (2022-01-28 - Rating: 5)
This apartment complex is great starting from my tour to signing my lease and living here. The amenities are great, it’s very clean and spacious, and any repair request was solved the day of or the next day. I highly recommend moving here plus it’s in a great area of town. -
Review 42 (2023-03-11 - Rating: 5)
Hailie was so nice and helpful during the whole process. I called back to back daily all the way up into approval and she was still so nice after me being annoying😂. I love it here so far. Apartments is nice and amenities are awesome. -
Review 43 (2018-09-04 - Rating: 5)
I’ve been living here for a little over a month, and I am very satisfied with this property. I moved here from the northeast without coming to see the place prior to moving in, but with the assistance of an apartment locator. Very risky, I know, but I took the risk and everything has been great so far. Great office staff, great amenities, and the maintenance staff work on requests you put in as soon as they can. -
Review 44 (2023-04-03 - Rating: 5)
The apartments here at NOVU are very beautiful and spacious. NOVU also has several great amenities to offer their residents as well! The office staff is very kind and helpful to assisting your needs and questions. -
Review 45 (2022-01-28 - Rating: 5)
The amenities though. These apartments have so many indoor and outdoor places to spend time with friends and family. The finishes per unit are modern and gorgeous. Also the floor plans dont have wasted space, they just make sense. -
Review 46 (2018-01-31 - Rating: 5)
These apartments are AMAZING!! All stainless steel appliances , large floor plans, beautiful apartment layout, large fitness room, movie screening room , arcade game room, lounge area, OMG..I can go on and on!! And the Leasing Agents are AWESOME , very professional and friendly! I had the pleasure to tour with Alyssa and she wa the best! The pricing was just just a little out of my budget definitely worth it for someone who can afford it -
Review 47 (2023-10-01 - Rating: 5)
Meriah Rivera was very nice . She really cares for the tenants here at NOVU . I would recommend dealing with her for all your needs . -
Review 48 (2018-07-20 - Rating: 5)
Hands down most def the best luxury apartments in the area not to mention the great service my leasing Agent Joanna Escobar provided me with all detailed information very profesional and humorous, she gave me a great special that accommodated to my price range and due to the short time I had to move in she went that extra mile to approve me the same day and hand me my keys the same day walked me through step by step with setting up my electricity and renters insurance instantly.Amenities beyond my expectations and extra new concept new apartment couldnt ask for moreThank you Joanna ! -
Review 49 (2021-07-10 - Rating: 4)
I had been eyeing these apartments for a while now. I finally decided to apply and I have to say that between Harmony and Ms.Tiffany I was able to get approved! Which came as a big shock to me!While giving me a tour Harmony made me feel at home and very welcomed. I cannot wait until I’m able to officially call NOVU home🤍 -
Review 50 (2020-04-30 - Rating: 5)
So far so great! Just moved in and I want to especially thank Brooke for helping me find an apartment I feel comfortable in! And Jose with Maintenence! I’m probably just being picky cause I’m expecting my first child In the middle of this historic pandemic but all of my concerns have been quickly resolved ! I’m sure I will love making this our home.... -
Review 51 (2018-07-22 - Rating: 5)
This is my third week so far living here and I am enjoying the luxuary amenities and the great service provided by the personnel especially Joanna. She is very professional and willing to help all the time. I wanna give credit to everyone as well. Again thank you Joanna for making our stay enjoyable. I recommend this place to everyone, it is such a luxuours apartments for sure.Thanks Joanna -
Review 52 (2018-03-18 - Rating: 5)
Alyssa is on top of her game! We came down there just a few minutes after they opened for the very first time. She was able to answer all of our questions and we were able to get the process rolling right away. I am moving from a house in ND to this apartment in TX and she has gone as far as personally measuring our unit so we know dimensions and what items we can bring. She e-mails back very quickly and clearly takes pride in her work. I am so excited to move into this beautiful brand new community! -
Review 53 (2021-11-23 - Rating: 5)
GREAT maintenance service by Miguel Angel. He was very quick & helpful when it came to fixing all the little issues i had. He even helped take my broken down boxes to the dumpster. I am pleased with the work he did. 10/10 would recommend if you need any maintenance done.Thank you Miguel, keep up the great work ethic! -
Review 54 (2022-03-08 - Rating: 5)
Amazing Property! Very Modern and Excellent Access to all Directions of Houston! Office Staff is Wonderful and attentive! Residents were Great, as well! Any Maintenance issues were completed in a Timely Manor. Thanks NOVU Staff!!! -
Review 55 (2021-08-26 - Rating: 5)
I’m happy that I found these apartment complex! I’ve been here for a month already and I love it here!! These apartments are so beautiful and spacious! I appreciate Wendy for helping me with the application process and her great customer and communication skills! -
Review 56 (2023-11-10 - Rating: 5)
Went in and was greeted by Stephanie she helped me find the perfect apt had so much patience and kept in touch throughout the whole process ask for Stephane she’s great ! -
Review 57 (2021-05-07 - Rating: 5)
This apartment complex is absolutely wonderful. Chanin was so very hospitable and great with my kids during the entire showing of the complex. I highly recommend and will be signing a lease with them ASAP. The amenities are great and floor plans are beautiful ❤️. -
Review 58 (2024-12-10 - Rating: 5)
Heather was fantastic! I won’t move anywhere else -
Review 59 (2023-05-23 - Rating: 5)
I am relocating to Houston from the east coast and this has been very stressful process. Lorita from the leasing office was very helpful with answering all my questions and being a point of contact via telephone. She answered the phone both times I called and was very informative and guided me through the application process. -
Review 60 (2021-08-03 - Rating: 5)
Harmony Phillips was very nice & informative! She gave us a tour of these beautiful apartments and it was amazing! She gave me all the information I needed to apply. I’m sold! NOVU shall be my new home -
Review 61 (2023-07-31 - Rating: 5)
The registration process was easy and fast. Did the application online and Stephanie reached out right away to help me with the process and all I needed. Did what they asked for and got the keys on the day of move in. -
Review 62 (2018-11-15 - Rating: 5)
Joanna is the best! Help me on my new apartment lease she explain me all the process and she make everything easy, she has a great attitude. I definitely recommend this apartments and the staff. -
Review 63 (2021-05-23 - Rating: 5)
Charles was a great help in finding the perfect apartment for us! Love the amenities, amazing pool and gym. Also, was really impressed with the security offered at the apartment complex. -
Review 64 (2022-05-02 - Rating: 5)
Allison was great very friendly made my move to houston very stress free communication was great. Beautiful property and my unit is great. The area is close to everything. Would recommend anyone to move to this property -
Review 65 (2023-09-26 - Rating: 5)
In love with my apartment ever sense I’ve moved I’ve been súper confortable in my first home been living here now for 7 months and haven’t had any issues with my homeThe ladies in the front Desk are very nice especially Mariah she’s very helpful and very caring about her resident if you have any question or need any help I highly recommend to speak to her for any concerns or need !!☺️ -
Review 66 (2022-06-14 - Rating: 5)
Loved loving here! Harmony was very accommodatingand had such a great personality. The apartments areso spacious and nicely modeled. -
Review 67 (2022-10-01 - Rating: 5)
Wendy arguello was a excellent and professional person gave me all the information I need to apply in this complex I love the place she was really helpful and I will definitely come back and finish my document. thank you for having a lovely person and professional inside your complex. -
Review 68 (2021-04-11 - Rating: 5)
NOVU is a beautiful property that has come leaps and bounds since the new management company took over last year! Outstanding staff & customer service, luxurious amenities, as well as a great location. Definitely check out this wonderful property. -
Review 69 (2021-07-30 - Rating: 5)
So excited to call Novu home. Wendy and Harmony were extremely helpful and informative when it came to leasing and letting me know what needed to be done. Definitely made the processes so much less stressful than I thought. :) -
Review 70 (2022-04-07 - Rating: 5)
It was a great experience harmony and Wendy was a great breath of fresh air they were very informed about the property. Which helped us make a better decision on moving in. -
Review 71 (2021-05-10 - Rating: 5)
Charles helped me as soon as I walked in, he was very knowledgeable and friendly. The tour he gave me was fast, detailed and very organized. He answered all my questions fast and helped me have a smooth process during my application time. -
Review 72 (2021-06-17 - Rating: 5)
Everyone is so professionally and friendly whether it’s talking to an agent over the phone to in person. The best experience I’ve had thus far while searching for my new home. I would highly recommend them to my family and close friends. -
Review 73 (2024-05-06 - Rating: 5)
I just leased an apartment here and Tiffany was so great . Very helpful and got me approved quickly. -
Review 74 (2021-06-05 - Rating: 5)
Ive been trying to find an apartment and Novu seemed like the perfect place but Harmony completely sealed the deal for me. She was so supportive and understanding about the whole process. Thank you Harmony! -
Review 75 (2021-08-25 - Rating: 5)
Tiffany Nava gave me the most wonderful experience while apartment hunting! She is so fun and energetic, most definitely love this place because of her. -
Review 76 (2021-04-05 - Rating: 5)
Highly recommend this community to anyone looking to move to the area! Amazing floorplans and reasonable pricing. Milton & Ashley have been such a pleasure to work with and the assistant looks very pleasant too. -
Review 77 (2019-02-03 - Rating: 5)
I recently moved in and had to give the five star to this place as it deserves. The office staff is amazing. Not only friendly but extremely accommodating. Service request was completed in a day. Happy to move in here. -
Review 78 (2021-09-25 - Rating: 5)
Great apartment and staff up front!! Any problems or concerns I have get taken care of quickly. Hard working man by the name of Miguel came and fixed my microwave shoutout to mi amigó Miguel!! -
Review 79 (2023-01-17 - Rating: 5)
I love staying here! Affordable prices, quiet and safe apartment complex. Renting for our 2nd year and are very pleased with our leasing term. -
Review 80 (2021-08-25 - Rating: 5)
I have no complaints about Novu Forest Luxury Apartments. My time living here has been pleasant and true. Over all great and grade “A” on my perspective. -
Review 81 (2021-08-27 - Rating: 5)
This complex it’s not just beautiful it has great amenities, and the leasing process was so easy and stress free, Wendy took care of my leasing process and did a great job, she really provides a great customer service and everyone at the office it’s so kind and quick to respond. I’m very happy to be living at NOVU -
Review 82 (2021-05-16 - Rating: 5)
I am absolutely blown away by the professionalism and attention to detail Charles and Tiffany had. They answered all of my questions and helped me through the application process. There was a slight hiccup during the application process and Charles immediately fixed it. -
Review 83 (2023-12-14 - Rating: 5)
The whole application process was straight forward and they made it convinced to apply gave me feedback when ask the management staff was amazing. -
Review 84 (2021-06-14 - Rating: 5)
Working with Tiffany/Harmony in applying for a new apartment was such a great expierence they both were able to help me and answer all my questions I would told recommend speaking with them when inquiring information for these amazing apartments. -
Review 85 (2023-02-11 - Rating: 5)
After reaching out to the leasing office about information on a particular unit Office personnel Hailie was extremely helpful with information I needed and was able to get me the unit I wanted she was so nice and professional I’m happy I was able become a new resident 🙂 -
Review 86 (2023-10-05 - Rating: 5)
Very helpful. I spoke with Tiffany about possible moving un the future. She was very informative and helpfulful with all of my questions. -
Review 87 (2023-10-03 - Rating: 5)
I had a great experience when inquiring for information and visiting. Stephanie was very helpful and informative. She answered all my questions patiently and kindly. I appreciate the service provided! -
Review 88 (2021-04-29 - Rating: 5)
This is a stunning property! So many changes since the new management took over! They listen to their residents, and actually care. The property is always clean and the staff is inviting! -
Review 89 (2021-08-04 - Rating: 5)
I had an amazing experience with this apartments complex and Harmony was extremely helpful and kind with me and my fiance! We are super excited to call Novu our new home!! -
Review 90 (2021-08-26 - Rating: 5)
I’m so happy to be living at Novu, Wendy it’s always quick to answer whenever we have a request and the whole staff at the office it’s very nice.She will make the leasing process stress less . -
Review 91 (2021-07-20 - Rating: 5)
Working with Wendy in applying for a new apartment was such a great expierence she was able to help me and answer all my questions I would recommend speaking with Wendy when inquiring information for these amazing apartments. -
Review 92 (2023-10-30 - Rating: 5)
Very easy process. Stephanie is the one who helped me and she was amazing. I feel very welcomed. -
Review 93 (2019-04-26 - Rating: 5)
New resident and hands down the best apartment! People mind their business, no bug issues and quiet at night! My only complaint is people need to clean their dog poop! -
Review 94 (2022-04-06 - Rating: 5)
I love my new apartment complex!!! It’s so calm here and the front staff are so nice all the time!! Come check them out you won’t regret it! -
Review 95 (2021-04-05 - Rating: 5)
I have been loving this complex since I’ve moved in a couple of months ago. Love the amenities and how well maintained the grounds have been. The staff in the office are also extremely nice and helpful! -
Review 96 (2021-06-23 - Rating: 5)
Mark and Harmony were very kind and helpful in answering all of my questions and taking me through the application process. The property looks very nice and I am excited to move in soon! -
Review 97 (2021-10-25 - Rating: 5)
Only leaving 5 Stars for Miguel’s work ethic and commitment to resolving all my issues in my unit, he’s gone above and beyond in just 20 mins fixing all my issues and this complex needs more maintenance people like him very good people! -
Review 98 (2023-07-03 - Rating: 5)
Loretha green Is a very great leasing agent she is very respectful , & she helped me with everything I need I give her a 5 star she was great through this whole new process -
Review 99 (2018-04-05 - Rating: 5)
Im moving in next couple of days and Im already very happy with my decision, my leasing agent Joanna assisted me and explained it all into details being my 1st time renting, I was browsing around trying to get an idea and options for apartments, I leased the same day I tour..Great prices, great location, awesome place highly recommend it!! -
Review 100 (2021-08-25 - Rating: 5)
Very great customer service. Tiffany walked me through everything i needed to know. I really enjoyed my time here and all of my concerns were taken seriously. -
Review 101 (2021-08-27 - Rating: 5)
Wendy has been son helpful since the beginning of our leasing process until this day every time we need something she always take good care of us. -
Review 102 (2023-01-04 - Rating: 5)
Its very nice community, the amenities are great, i was living on this complex before, and im verey happy to come back, Wendy and hailey were very nice and helpful. -
Review 103 (2023-03-12 - Rating: 5)
I have been searching for an apartment and Tiffany has made the process so much easier. Lovely property and amazing staff. -
Review 104 (2022-07-12 - Rating: 5)
Wendy was help me a lot, and she is very professional, very nice personality,5 star services.we like her very much. -
Review 105 (2020-12-22 - Rating: 5)
New management in these apartments are great. Quickly resolve issues and enforce rules that keep community safe and clean. -
Review 106 (2021-09-20 - Rating: 5)
Great experience! Harmony Phillips was super nice and gave us an amazing tour. Process was also super easy and fast. -
Review 107 (2021-06-11 - Rating: 5)
I took my dad to look for an apartment and Harmony was an absolute jewel. The apartment was welcoming and modern and just what we were looking for. -
Review 108 (2022-12-23 - Rating: 5)
The best in the area for the price. Well maintained, great amenities, and very friendly staff. Ms Wendy has been so helpful with everything -
Review 109 (2022-06-14 - Rating: 5)
I was welcomed here with exceptional customer service Such a warm and welcoming atmosphere! Definitely a recommended stay in Houston! -
Review 110 (2021-04-23 - Rating: 5)
I have enjoyed living here, the people are friendly and never had any issues and I want to give a big thanks to Chanin Norwood shes very helpful, and always responds very quickly with any questions you may have! thank u thank u -
Review 111 (2021-04-06 - Rating: 5)
Novu New Forest was a great place to live! Great amenities, Close to shopping center and restaurants,, and great staff! Would recommend to anyone who is looking into this place! -
Review 112 (2023-07-15 - Rating: 4)
Loretha Green has the most welcoming spirit and really made my moving in as easy as possible. -
Review 113 (2021-08-28 - Rating: 5)
Love to be living at NOVU, Very happy with the new management, everyone its willing to help all the time, Wendy its always very patient. -
Review 114 (2023-03-10 - Rating: 5)
Heard great things about these apartments and excited to live here ! And thanks to hailie for making this happen !! -
Review 115 (2022-06-15 - Rating: 5)
Very nice place, at the pool every one comes and chill. It’s definitely a vibe here in the summer. Nice clean amenities. -
Review 116 (2021-08-27 - Rating: 5)
Very nice place to live. So clean and peaceful. Nice and helpful employees specially Ms. Wendy. I will recommend this place to my family and friends. -
Review 117 (2021-04-05 - Rating: 5)
In love with the Property. Great amenities and great staff. The Maintenance team is quick to respond to work request. -
Review 118 (2021-05-10 - Rating: 5)
This places is amazing! Tiffany was a great help and I’m looking forward to moving here. I highly recommend. -
Review 119 (2023-10-30 - Rating: 5)
The People in the office really are very helpful and was able to get me my new home for a while. -
Review 120 (2021-05-23 - Rating: 5)
Thank you Charles for getting me a great apartment deal here at Novu really appreciate all your help, you’re awesome! Can’t wait to move in! 😊 -
Review 121 (2018-07-23 - Rating: 5)
Joanna was very kind and very thorough in regards to getting our new apartment. This place is beautiful. Thank you. -
Review 122 (2021-08-27 - Rating: 5)
Just moved in recently, Wendy did a great job helping me get an apartment in a timely manner! -
Review 123 (2020-10-06 - Rating: 5)
Since the new management took over this place has been amazing! Friendly staff, great maintenance and the complex is so nice! Good job -
Review 124 (2021-09-04 - Rating: 5)
Great team! Tiffany, Mark, Wendy, Harmony and the awesome maintenance crew are awesome. -
Review 125 (2021-01-04 - Rating: 5)
Great place to stay, security on standby. Very luxury.Grass always cut, great dog park, easy parking. -
Review 126 (2021-05-14 - Rating: 5)
Charles helped me out, did not hesitate to answer any questions was very friendly, helpful and patient with me. 100% recommend him! -
Review 127 (2021-07-17 - Rating: 5)
The Employees are respectful and willing to help you out with whatever you need. It’s a quiet place with a lot of fun stuff to do. -
Review 128 (2023-01-30 - Rating: 5)
Meriah has been such a huge help with the whole moving process and always being available to answer questions I have! -
Review 129 (2018-03-30 - Rating: 5)
Cystral and Alissa amazing ladies. Love them to pieces for making sure the application, move in date and just checking in on me. -
Review 130 (2023-02-28 - Rating: 5)
Been here for a little over two week. It’s very quiet and the area is very nice. -
Review 131 (2021-04-13 - Rating: 5)
This has been a dream come true! I love this place is absolute lutely 😍. I have so many family members come through said they loved it . -
Review 132 (2021-01-04 - Rating: 5)
Great place to stay, always quiet, easy access parking. Great amenities. Great updated appliances. -
Review 133 (2018-03-06 - Rating: 5)
Really nice place the lady that helped me Joanna answered all my questions if it wasnt that I was stuck in my lease for another 6 months I would move now. -
Review 134 (2022-01-28 - Rating: 5)
Maintenance is super quick to respond & the place is overall 10/10 for cleanliness. Staff is very friendly and attentive -
Review 135 (2022-03-02 - Rating: 5)
I love it, very good attention, Wendy always attends with kindness.