MAA Times Square
Located in Houston, Texas
Address: 7951 Collin McKinney Pkwy, McKinney, TX 75070, United States
Phone: +1 469-813-8607
Rating: 4.2
Services
- Online appointments
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Pets welcome
- On-site parking
- Dogs allowed
Categories
- Apartment rental agency
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-22 - Rating: 5)
My husband and I lived here for around a year. We toured on a Wednesday and had the lease signed by Thursday. The leasing process was very informative and efficient. I have nothing but praises to sing about this complex. It almost feels like your staying at a luxury apartment. The parking is amazing you and any guest you’re hosting have covered parking. The amenities are amazing our favorite was the pool and 24/hr gym. The maintenance team is phenomenal. A hour after putting in a request they show up with a smile to help you. The units are competitively priced , the tenants are considerate, and the location is 10/10. I’ve also never felt safer in a complex it eased my mind to know that you need a key fob/code to enter the residential area. My packages not once got stolen (even when I went out of town and it got left outside my door for a week) they have since installed a package delivery locker so even better. I don’t want to risk sounding like a commercial so I will say during our stay we did have very minor problems out of the complex’s control like two fire drills that woke us up (they are mandatory nothing they can do about that. They also tell you ahead of time when they are coming)and a temporarily out of service elevator (there was five others to use and management kept us updated throughout the entire process). I say all this to say I’ve loved calling this place home and If I am ever in Texas again we will 100% be coming back to MAA Times Square. -
Review 2 (2024-11-07 - Rating: 5)
The staff is extremely professional, if you ever run into any troubles they will do their best to accommodate you and are very understanding and kind. We resolved our issue in the most excellent way and I couldn’t be happier. Me and my parents both live in different units in the building and we are planning are resigning our lease for next year as they have exceeded our expectations. Definitely recommend moving here if you want a professional, quiet, clean environment and community.-Melika -
Review 3 (2024-10-18 - Rating: 5)
This is my third time living at this property. Everyone in the office is amazing. The property manager Mandy is a joy to talk to and Robin 🥴 is fantastic. She always addresses any issues or concerns with a smile and a beautiful positive attitude. -
Review 4 (2024-07-23 - Rating: 5)
To the Exceptional Maintenance Team at MAA Time Square,I wanted to take a moment to express my heartfelt gratitude for the outstanding service you provide. You never fail to exceed my expectations with your prompt and professional approach to every repair and maintenance request. Your dedication to making our living experience as comfortable and hassle-free as possible is truly commendable.Recently, I encountered issues with my refrigerator and dishwasher. Byron not only fixed these promptly but also addressed additional concerns with my door and the light above my stove. His willingness to go above and beyond, without any hesitation or complaint, speaks volumes about the exceptional service you all deliver.Having lived here off and on since 2012, I can confidently say that the greatness Ive witnessed in our maintenance team has remained consistent. You treat tenants with respect and understanding, never making us feel like a burden. For that, and for so much more, I am deeply appreciative.Thank you for all your hard work and dedication. You truly make MAA Time Square a wonderful place to call home.With sincere gratitude,VP -
Review 5 (2024-08-28 - Rating: 5)
I lived at MAA Times Square for two years. I recently moved due to purchasing a new house. Otherwise, I would still be living there. I honestly enjoyed living at this property, and never had any issues. The office and maintenance staff were great and very responsive to phone calls, emails, and repairs. I would recommend MAA Times Square to anyone looking for a nice place and area to live. -
Review 6 (2024-10-09 - Rating: 5)
Working with the team members has been amazing!! They always put the residents first and never leave you hanging in waiting in a response. If you are seeking to live at a number 1 property MAA Times Square is where you want to be!!!! -
Review 7 (2024-06-26 - Rating: 4)
Ive lived here for a year and a half and love the property! Friendly staff always makes sure you are well taken care of as well as your room! Only a couple of things to take into consideration. The fire alarm seems to go off every couple of months for a prolonged amount of time without threat of a fire. If you live facing into the patio area you will be dealing with children kicking and throwing balls at your windows. Im sure you dont have to pay for any damage caused by them, but the noises become quite irritating and the fear of broken glass is often heightened -
Review 8 (2024-10-10 - Rating: 5)
Robyn helped me with my application and move process. She made everything easy for us. My apartment was beautiful. Thank for everything Robyn. -
Review 9 (2024-05-02 - Rating: 5)
Ive lived at MAA Times Square for many years and the staff has been amazing from management to the outstanding maintenance team. There are rarely maintenance issues over the years and anything is taken care of quickly, if there are ever any concerns. The area also has great restaurants and quick access to the tollways and freeways. Great place to live! -
Review 10 (2024-10-11 - Rating: 5)
I transferred to another apartment, let me tell you. I have been lived in Times Square for 12 years. I have to tell you if you are looking for a great community this is the place to live. The management is absolutely the best. Management made the move simple and easy for me. I am so grateful for them. Been knowing Mandy for a long time she is an absolute jewel. We have two new managers I welcome them with open arms. Collin and Robyn are truly a gift perfect for Times Square. Since Ive been living at Times Square, MAA has had the best managers. I am happy to be a tenant here, and you would be too. I upgraded to a 2 bedroom apartment and I love my new place. -
Review 11 (2024-07-11 - Rating: 5)
I have been at Times Square for 10 years. I am grateful for each and every year. The wonderful people who have helped me over these years, both past and present, are the greatest. Our current crew are professional, proficient and always friendly. I am thankful for them every day! -
Review 12 (2024-07-30 - Rating: 5)
The maintenance staff here at Times Square at Craig Ranch are some of the nicest, friendliest and efficient people you can ever ask for to help keep your place of living free of any issues whether something needs to be fixed or replaced. Also just really good, wholesome people that take pride in what they do..it showes. Everytime I see any of them I say hello and thankyou for all they do and I hope they know how greatful I am that they are here. -
Review 13 (2024-10-23 - Rating: 5)
Great staff and apartments are very well taken care off. Maintenance and staff seems to really care for the community! -
Review 14 (2023-02-06 - Rating: 5)
I’ve had a great experience at Times Square. The apartment and building are very clean, safe, free of pests, and the staff are wonderful. Maintenance requests are responsed to in a timely manner and they always do a great job. We didn’t use the pool and the gym and the other common areas enough, but they’re very nice to have available and we enjoyed them a bit. We are moving out at the end of this month and having to break the lease for my job, but we will miss this place and would love to stay if we could. -
Review 15 (2024-07-20 - Rating: 5)
I absolutely love living at MAA Times Square because it feels very safe, is homy, comfortable, and especially because they are very prompt about responding to maintenance requests and the staff are very courteous and friendly. I recommend anyone to live here! -
Review 16 (2024-04-16 - Rating: 5)
I highly recommend Times Square at Craig Ranch. I have lived here for almost 7 years and the staff is absolutely amazing....Samantha Webb is my go to girl for questions, information and all around friendship. I feel like I am part of a caring family at Times Square and has referred many many people to go tour and live here!!!! -
Review 17 (2024-10-18 - Rating: 5)
Most friendly and helpful staff Ive ever experienced!! Very professional and efficient. Beautiful property and peaceful vibe. -
Review 18 (2024-04-10 - Rating: 5)
I love everyone connected with Times Square in McKinneyThe Maintenance and Office Staff are awesome. Office staff is incredible, all very professional with their shared knowledge. Would like to give a special shot out to Samantha Webb because she always has an exceptionally big smile on her face and is very quick at getting back to me with my questions. I highly recommend Times Square if you are looking for great place to live. -
Review 19 (2022-04-13 - Rating: 5)
I have been to this community countless times. I run a pizza company and have to deliver from time to time. The first time I stopped here I knew I wanted to live here. Fantastic amenities that actually work. The carpeted interior is a very nice upgrade. Most apartment communities didnt bother and the concrete flooring in the halls is stained and retains a very foul odor. Not here. It always smells so pleasant. Thats not to mention how Samantha and Mandy went all out to ensure the application process went smoothly for my partner and I. They answer back emails quickly and informatively. Over all my experience with this community has made me feel very welcome and at home. -
Review 20 (2022-11-30 - Rating: 5)
Excellent apartment community!!! From management (Mandy and Samantha) to leasing staff, maintenance, make ready all the way to the team that cleans the community…everyone is WONDERFUL! I always felt safe and welcomed knowing the team members throughout the community. The common areas are clean and I always feel proud to invite family and friends over. The privacy is unmatched. I cannot recommend this community enough! -
Review 21 (2024-03-28 - Rating: 5)
Been here a few years and by far this is one of the best places Ive lived at. Mandy, Sam and even maintenance works hard to make sure were taken care of. Theyre always going to make sure that they do their best to give the highest service. -
Review 22 (2023-06-29 - Rating: 5)
I really enjoy my time at MAA Times Square. The property is always well kept and I really enjoy the amenities. Office staff have always been super helpful and they put on great events. Samantha, Mandy, and Brianna always do their best to communicate and accommodate! -
Review 23 (2022-09-22 - Rating: 5)
This is the best experience I ever had at an apartment. The overall area is nice and the apartment had many amenities that i took advantage of. The staff is very knowledgeable and will find you exactly what you are looking for. I probably would still be there if I didn’t have to move for family reasons.10/10 recommend! -
Review 24 (2023-01-03 - Rating: 5)
We decided to move here after the amazing leasing agent Brianna gave us a tour and has helped us tremendously with fast response and service as well as the kindest agent, weve had to help us with our needs. We love all the amenities it has to offer and the cleanliness of the complex and how family friendly it is. Brianna has been amazing to work with and we couldnt be more excited to move here! -
Review 25 (2022-10-07 - Rating: 5)
Beautiful apartments, great service and super clean.I would definitely recommend. Lived here for about a year and I enjoyed every minute.Apartments can be a bit confusing but the amount of space to walk and explore is great.Lots of areas to hangout, have cookouts and enjoy a stay at home vacation. -
Review 26 (2011-02-05 - Rating: 5)
I absolutely love Times Square.[[[The Good]]]---------This place is really amazing. My wife and I got a 2 bedroom apartment on the east side of the building. I love that they have elevators that we can use instead of stairs like typical apartments. For example, instead of holding 20 heavy grocery bags in both arms while I climb 4 flights of stairs, I can now haul a small cart in & out of the elevator to carry the heavy stuff up!They also have a parking garage with plenty of roomy parking space, keeping my vehicle away from the weather.The staff is extremely friendly. Any time I have questions or a request they handle it immediately.Service requests are taken very seriously and handled in a timely manner. Most of my repair requests are handled the next day at the latest.[[[The Bad]]]---------Fire alarms. All the time. Since its one big building, any time someone does something stupid like smoke inside their apartment (against the lease terms) or burns their food because they suck at cooking, the fire alarms for the whole building go off and inconveniences the entire complex. This is the biggest negative of this place. It isnt uncommon for the fire alarms to go off twice in 2 weeks. However, weve had 3-4 month spans with no fire alarms as well.Another negative is if you are stuck with bad neighbors (above, below, or beside you), youre going to be constantly filing complaints (loud music, etc). However, this is a problem at any apartment complex you go to and really is just a matter of bad luck and has nothing to do with Times Square.[[[Conclusion]]]---------Ive lived in many apartments in the North Dallas area. The prices here are a bit high, but you get what you pay for in this case. This is a very well-rounded community and living is great. They have great amenities, great selection of floor plans, and excellent staff. This is the best apartment complex I have lived in by an order of magnitude. I would recommend this place to anyone, even though the fire alarms can get pretty annoying ;) -
Review 27 (2018-07-06 - Rating: 4)
This complex has been a great fit for us. The amenities are open even when office is closed. The pool table, theater room and business center are our open. The grounds are clean and well maintained. The staff have been very helpful. Lived here for 3 years. There are a few things that need improvement. The fire alarms are unpredictable going off at odd hours in the night and day. Service request can be handled slowly. Rent is increased too much yearly. There are some tennents that smoke weed in there apartments and it makes the hallways smell. Brought to the attention of management but no resolution. But all in all a great place to live! -
Review 28 (2023-06-28 - Rating: 5)
Samantha in the management office is AMAZING! She is so knowledgeable about the property & really took the time to sit down with my husband and I and answer all of our questions. The property is very beautiful. Exactly what we were looking for as newlyweds! -
Review 29 (2023-10-25 - Rating: 5)
The maintenance team is one of the main reasons Ive stayed for 4 years. Awesome and friendly service. And they are fast to respond, usually within 24 hrs. If I could tip them, I would. -
Review 30 (2024-10-18 - Rating: 5)
Absolutely beautiful apartments! Great location and amazing staff. -
Review 31 (2020-10-16 - Rating: 5)
90 day review: I have nothing but good things to say about my cozy apartment! The atmosphere and the amenities are a plus for me, coming from a house I had to get use to the space and thinking I’m in a fancy hotel to THIS IS MY HOME now. The staff is pleasant, maintenance has been on time and it’s a beautiful view of the patio area from my window. I’m getting use to the new Smarthome upgrade, other than that, I am satisfied. -
Review 32 (2024-10-19 - Rating: 5)
Robyn was great! Exceptional customer service. I really appreciated her help. -
Review 33 (2021-06-07 - Rating: 5)
I moved in on May 28th. The ladies in the office made me feel so comfortable that I felt part of their team. Crystal was a new employee and did her best with accommodations for my needs.Candace was absolutely was very professional and caring to make sure all documents were in order.Shavon, what can a person say about someone that goes above and beyond expectations. Her gift of customer service is an asset. She is amazing!! Every time I need something from the office, she is very responsive with making it happen if it is in her control. If it is not in her control, she gives information on contacts to work with for the final result.Still, after a week of living at Times Square, each of these mentioned ladies are willing to make this apartment complex satisfactory for everyone. It seems that these are the people that make the complex have a Happy and Comfortable home feeling. -
Review 34 (2023-10-25 - Rating: 5)
Great community and great people works on this community, been here for over 13 years! Best place to live! And the maintenance people are amazing, quick, professional, and they get the job done quick! Bravo to MAA! -
Review 35 (2018-02-20 - Rating: 5)
I have not moved into the apartments just yet but I will like to give my 5 stars for the customer service that I received today! Sarah Garza did an amazing job and she definitely stood out among the numerous people I have met while apartment hunting and even when I told her I wasn’t moving until July she still took her time with me like I was looking to sign in that moment and that definitely made me feel welcomed! I have no complaints whatsoever about the service I received and I once again want to commend her awesome customer service and if everything falls into place I definitely plan on moving once my current lease is up! -
Review 36 (2022-04-27 - Rating: 5)
Most tenants are friendly. Office and Maintenance Staff are the Best. Before living here I havent lived in an Apt for 45 years. So quite a change in lifestyle. If there is any wish for change, it would be that Tenants stopped treating our homes like a hotel and did a better job of cleaning up after themselves. Trash room, trash cans at Garage elevator entries, dont need to be overflowing and boxes need to be cut down as asked. Pool area...I do see glass containers by some residents and the noise level after 10:00pm needs to be followed by the Rules established in our Lease. THIS IS NOT THE FAULT OF MAINTENANCE. Just some inconsiderate tenants. - From a verified resident on ApartmentRatings -
Review 37 (2017-12-12 - Rating: 4)
I really enjoyed living here. The place is very quiet and easily accessible. No charge for parking which is very nice. Great amenities. I always felt very safe living alone there.The office management was very informative and attentive to any needs that I may of had.Not very service dog friendly, which is understandable because they don’t allow pets.I would definitely move back into this complex if I had a job nearby. -
Review 38 (2023-03-14 - Rating: 5)
Love the leasing office staff! Maintenance is efficient and very nice. Front office staff is very helpful and courteous. They try their best to solve issues and inform tenants of problems in a timely manner. - From a verified resident on ApartmentRatings -
Review 39 (2015-04-20 - Rating: 5)
This has been my favorite place to live thus far and I have lived in 6 apartment complexes and worked at 3. The apartments are definitely luxury apartments and the staff is amazing. They have always accommodating to me. Examples: delivered my FedEx/UPS packages to my apartment, they opened the doors after hours to give me a Christmas present on Christmas eve, they remembered my name every time I came in or called, ect. I enjoyed my neighbors tremendously and made friends there quickly. I would live here again if I could but family obligations required me to move. BUT I MISS IT! I hope you enjoy it here as much as I did! :) -
Review 40 (2016-03-16 - Rating: 4)
I have been living in my apartment for just a little over a year now. I love the apartment layout and amenities. Ill be honest, the apartments do have their flaws which some can be a plus and a minus. For instance, a plus is you get wood floors in your apartment no matter what floor youre on, a lot of apartments only offer wood floors on the first floor. The down side to that? If you just so happen to get a heavy footer above or that classy lady that likes to wear heels (you go girl)...you will hear it when she walks in the living, dining, or kitchen area. I do hate that they no longer offer package delivery to your apartment. But on the plus side.....you have regular elevators, as well as freight elevators to help you move. I love that option!!! Never have a problem with finding parking, parking is so open youll more than likely park in the same spot everyday and find yourself upset every blue moon when someone steals your spot that doesnt belong to you lol. I guess you get comfortable in that spot because parking is always so open so its still a plus. Even if your spot is taken you have another spot very close. Now about hearing when someone showers or use the restroom? I have to say that is very true. You will hear every drop of water flush down the pipes. But I just resolved all of my problems with one resolution, I moved.......TO THE TOP FLOOR.....BOOM, no more heavy footers or water pipes!!!! #ProblemSolved. P.S. They dont allow pets, so my daughter is a little upset about that...and so am I. Also, its a non smoking community. Not even in your apartment, but I dont smoke so Im fine with that. -
Review 41 (2022-09-22 - Rating: 5)
Definitely recommend living here!!! Amazing amenities and very friendly staff. I was impressed by the knowledge of all staff members from management to maintenance. Everyone is so helpful and property is always clean. Mandy is just exceptional!! -
Review 42 (2022-09-22 - Rating: 5)
Amazing experience I had with an apartment complex. I thoroughly enjoyed my visit with the friendly staff and am anticipating my future return. This complex is situated in one of the best areas of DFW and has many amenities to suit everyone’s needs, so if you’re looking for an area to move then start right here. -
Review 43 (2024-03-30 - Rating: 5)
This apartment complex is amazing clean and front desk management were really friendly both Josh Castillo and Mandy Reed were phenomenal to work with!!! -
Review 44 (2024-07-09 - Rating: 5)
Maintenance team is always on the case! I’ve unfortunately had to submit quite a few requests, but every time they’re here to help in a very timely manner! Much appreciated! -
Review 45 (2016-06-17 - Rating: 5)
I have lived here for almost a year. If i had a choice to stay here or leave i would live here as this is one of the best experiences i have had with a management that is so amazingly friendly, the maintenance guys Rock. Michelle at the Office has always been a pleasure to work with. Tricia the manager is very professional and always has come thru with any request or changes. If you are looking for a Place to live in, this is one of the best places in Mckinney/Plano area -
Review 46 (2013-05-03 - Rating: 5)
I would highly recommend living at Times Square at Craig Ranch. I have enjoyed the time I have spent here.Staff: Excellent; The women are professional, prompt, and fun to be around. Each of them have wonderful personalities and care about you and your stay here. I cannot say enough about the staff; the leasing process was made simple and very structured thanks to them. No surprises upon signing or leaving.Property and Unit: Very nice; I leased a one bedroom unit. I was very impressed with the cabinetry and flooring as well as the appliances. I was excited from the day I toured the grounds.Location: Perfect for thoes who like the city but rather stay outside of the hustle. Short drive to all large malls, business areas, and grocery centers. Also, directly across the street from TPC golf course and the Cooper Aerobic Center. Surrounding neighborhoods are pristine, and I really enjoyed walking through them. I always see groups cycling. Less than a mile away from The Ballfields at Craig Ranch, Dr. Pepper Star Center, and Michael Johnson Training Center.Price: You get what you pay for. Considering all of the amenities, location, maintenance and included utilities, I was honestly impressed by the price.Due to professional commitments, I am relocating to Houston. But, I didnt want to let my experience with Times Sq. not be heard. I will definitely look to resign if I return to the area. -
Review 47 (2018-01-04 - Rating: 4)
The key for our apartment wouldn’t work. After calling the “emergency” number with no response in 3 hours, we ended up staying at a hotel. In the morning, the front office staff helped us get into our apartment and explained to us that the maintenance man on call was not the regular person, who was on vacation. Management took care of our expenses and profoundly apologized for the unfortunate occurence. In spite of the inconvenience, we are pleased for the way they handled the situation afterwards. -
Review 48 (2023-06-28 - Rating: 5)
This property is very nice! The amenities are just what we were looking for! Samantha from their office gave us a wonderful tour. She was so sweet!! -
Review 49 (2022-02-09 - Rating: 5)
Worked with crystal to get applied the only downside is the site will adjust prices automatically so if you see something you like the price can change overnight. Move in experience has been good so far and am pleased with the overall experience, made a maintenance request for some minor issues which was handled quickly. -
Review 50 (2023-06-28 - Rating: 5)
I love living here. The community is kept clean and the staff, specifically Mandy, is amazing. By far the best community I have lived at. -
Review 51 (2020-12-14 - Rating: 4)
Krys Perez is very helpful. Really looking to move into here. I just dont know about the alarms. Can anyone tell me if they fixed that issue? I work sometimes at 2am or 3am. Dont want to be kept awake because of alarms. -
Review 52 (2022-09-22 - Rating: 5)
The staff members are great to work with, very caring and nice. The grounds are beautiful and I love the pool and fitness center. Plenty of parking also. -
Review 53 (2023-05-01 - Rating: 5)
Incredible service from the entire staff: Mandy, Samantha, Brianna, Byron, Jose, etc... The absolute best luxury apartment in the DFW Metro Plex. -
Review 54 (2021-06-16 - Rating: 5)
Beautiful complex. Our leasing agent was professional and kind. She helped give us a quote for a room we wanted and took everything into consideration. -
Review 55 (2024-10-11 - Rating: 5)
Amazing staff and community! Robyn Was amazing an professional! -
Review 56 (2016-08-16 - Rating: 5)
The staff is personable, friendly, and extremely helpful and responsive. The property is steps above most apartment complexes; well-constructed, comfortable, quiet, and secure. -
Review 57 (2024-07-23 - Rating: 5)
The maintenance team is attentive, personable and professional! Love the service! :-) -
Review 58 (2023-07-06 - Rating: 5)
Very Nice place to live. The amenities and the pool are awesome. The manager on site is super sweet as well! -
Review 59 (2022-09-22 - Rating: 5)
I’m so happy with this complex. From the awesome amenities to the personable staff. Brianna always has a smile on her face and always eager to help. -
Review 60 (2018-03-15 - Rating: 5)
Extremely happy with the woman that helped me at the leasing office, I have never been to a more friendlier leasing office in all of my apartment hunting. :) -
Review 61 (2022-09-22 - Rating: 5)
Went in to get information on an apartment everyone there was super nice !!! Especially Mrs. Reed she gave me all the information I needed -
Review 62 (2024-01-01 - Rating: 5)
I recommend to anyone who wants to be a part of our community, you are welcome to experience an amazing place to live. -
Review 63 (2015-04-16 - Rating: 5)
Very nice and quiet ...good luxury look ive been here for 7 months no problems -
Review 64 (2024-07-10 - Rating: 5)
Byron from maintenance is wonderful! -
Review 65 (2022-09-22 - Rating: 5)
Great management! Mandy, the property manager, is the bomb! -
Review 66 (2024-11-10 - Rating: 5)
Great service!! -
Review 67 (2021-05-13 - Rating: 5)
Thanks for promptly addressing the issue with my flickering bathroom light. -
Review 68 (2019-05-12 - Rating: 5)
Good place to live have a pool and more stuff -
Review 69 (2019-10-18 - Rating: 5)
The is a beautiful property and it is well managed and maintained. -
Review 70 (2023-06-25 - Rating: 5)
Nice looking and high end apartments. -
Review 71 (2023-06-28 - Rating: 5)
Friendly staff, clean property and very professional -
Review 72 (2023-11-29 - Rating: 5)
All the team was helpful, thank you! -
Review 73 (2022-09-22 - Rating: 5)
I love the leasing staff ! -
Review 74 (2023-06-28 - Rating: 5)
Great and friendly staff -
Review 75 (2019-05-03 - Rating: 5)
Great place to live. -
Review 76 (2017-09-23 - Rating: 5)
Carl was amazing -
Review 77 (2018-04-02 - Rating: 5)
Do sports, sweat and get out all the toxins... I recommend vacations in a place with extreme heat...