MAA Remington Hills

Photo of MAA Remington Hills

Located in Houston, Texas

Address: 1201 Meadow Creek Dr, Irving, TX 75038, United States

Phone: +1 972-782-5467

Rating: 3.2

Services

  • Online appointments
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Pets welcome
  • On-site parking
  • Dogs allowed

Categories

  • Apartment rental agency
  • Apartment complex

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-18 - Rating: 5)

    Only 5 star because of maintenance staff like Mark who will save the day after working hours ended.Otherwise be careful and know this is an older property with a lot of issues in terms of cleanliness and maintenance as a result.Neighbors don’t help with poor hygiene inviting pests across the property.They finally renovated the mail boxes after months of vandalism and having to go to the post office for mail. Let’s see how long these boxes survive.

  • Review 2 (2025-02-26 - Rating: 5)

    Excellent and great worker always approachable and willing to answer questions maintains a friendly and positive attitude.Displays a high level of professionalism in both attitude and appearance, making the residents feel valued and respected.Takes the time to address even the smallest issues, ensuring nothing is overlooked.

  • Review 3 (2025-01-22 - Rating: 5)

    My perspective for this apartment complex has changed since looking at this property in September 2024!! Im honestly not happy with the way this property and MAA corporation handles any issues. I was blindsided when they offered me a special on a two bedroom unit. Did a self guided tour and couldn’t believe the things that made me turn away from the unit! The unit was not walked properly, you can see where the apartment was not inspected due to mold in the ceilings, storage closet completely nasty and filled with bad stains. Restroom storage, and cabinets infected by water damage, dog poop on the back stairwell. Roach in the bedroom closet, missing light fixtures, not walk through ready. Honestly just a complete mess!!!I went back to the office to inform the staff of the issues that were missed. But they stated they would have someone rewalk the unit, but at that moment I decided I didn’t want that particular apartment. I asked if they had other unites that were available and they provided two options. Did a walk through in both units and found the one I liked. Went back to the office and let them know about the unit I wanted to lease out, sadly they informed that I would be charged a $100 transfer fee for changing units when I hadn’t moved into the apartment yet. So be careful upon signing a lease prior.Since living here I’ve completed several maintenance request and only one has been completed so far out of the last 4 months. The apartments are filled with stray cats, and to many raccoons. The unit I currently live in seems to continuously fall apart from the patch work. And tonight I’ve suffered from someone breaking into my car scattering all of my personal belongings , and stealing personal property. I would highly recommend this complex and MAA Association to resolve the issues and maintain their values of safety, comfortable living, protecting property as well as the residents.

  • Review 4 (2024-11-05 - Rating: 5)

    Nice property clean and nice 2 pool and 2 tennis court. To play with kids.

  • Review 5 (2025-02-27 - Rating: 5)

    My time here has been great and mainly due to the awesome maintenance team. Erik has helped me with almost every issue I’ve had and has been nice and efficient every time

  • Review 6 (2024-11-05 - Rating: 5)

    Working with Autumn and her staff is so easy. They communicate well, provide follow up and care about making sure needs are met. The improvements around the property have really been great!

  • Review 7 (2024-11-15 - Rating: 5)

    Absolutely love this place. Since moving in they have been nothing but great. If I have issued they are mere solved immediately and the staff is the best. I love going in the office just because.

  • Review 8 (2024-12-04 - Rating: 5)

    Marq is exceptional in the work he does. He makes sure everything works fine and is a great person. MAA is lucky to have someone as hard working as him. Highly recommended

  • Review 9 (2024-12-05 - Rating: 5)

    My tour experience of the appartment community was incredibly positive . Ask for Justin when you go tour this place. He was super friendly and incredibly helpful throughout the entire process, made sure all my questions were answered clearly . The apartment itself was exactly as advertised, clean and well-maintained . I truly appreciated the warm welcome from Justin and would highly recommend this complex to anyone looking for a great place to live in Las Colinas.

  • Review 10 (2024-08-27 - Rating: 5)

    Amazing maintenance service. I put in a work order to fix a bunch of things and within the same day Reggie came by and fixed everything. Service was very quick, efficient, and everything I needed help with was done within the hour. Reggie was also very friendly and went the extra mile to find a replacement part we needed.

  • Review 11 (2024-07-27 - Rating: 5)

    Mark has come to replace or repair many things and he’s always professional and efficient. As a woman living alone and having male maintenance personnel it can be uncomfortable, but never the case with Mark or any personnel. My request is always answered in a timely fashion as well.I wish we didn’t have trees surrounding the back pool so it stays cleaner longer. However they do their best to keep both pools clean and open all summer.Would love to see more community activities and events for residents.

  • Review 12 (2024-08-17 - Rating: 5)

    Today, my boyfriend and I had the pleasure of viewing an apartment with the amazing Kyle Knowles. He was extremely kind-hearted and very helpful. He answered all of my questions with ease, and he really made my day. I cant wait to become apart of this amazing community. Thank you again Kyle! (This man needs a raise for all the hard work and effort he puts towards this building and job!!!)

  • Review 13 (2024-07-31 - Rating: 5)

    Put in request for maintenance to fix my kitchen switch via app and within an hour Mark came over to fix the issue and went ahead and took care of our laundry door in no time. Great service and Mark is a very friendly guy. Thank you guys!

  • Review 14 (2024-09-13 - Rating: 4)

    Definitely one of the best places to live in Las Colinas surroundings. The service was great for any issue, they try to resolve at the earliest and Reggie did a great job in fixing a plumbing issue at my house…

  • Review 15 (2024-07-10 - Rating: 5)

    Hi, we were the residents of Apt B. Kyle has been spot on with his support and we had really professional and friendly interactions with him during our stay and also during our move out. He was always there to respond and help with any queries we had and addressed them immediately. Keep up the good work Kyle

  • Review 16 (2024-05-09 - Rating: 5)

    Worked with the leasing agent Megan and her manager Autum And they have been very helpful in being available to answer the questions that I’ve had in regards to renting in the future here.I’ve had some questions in regards to the reviews and they’ve Told me everything that they do to proactively address issues one might have when living in any apartment building.I look forward to working with them in the future.BB

  • Review 17 (2024-07-16 - Rating: 5)

    I recently moved here and my experience has been great with the leasing office and the maintenance. The washer was making extremely loud and the maintenance team was super quick in replacing it with a new washer.

  • Review 18 (2024-04-25 - Rating: 5)

    From the beginning the leasing agent Megan G, ( Remington Hills) was friendly , helpful, informative and took time and went to great lengths to look up the units that accommodated my needs and desires.I asked if I wanted to rent at another MAA apartment would that keep her from her commission and she said and I quote “ I’m not concerned with that , you may apply here but we just want to make sure your needs are met and hopefully under the MAA umbrella”I applied that day due to her and strictly her.I cancelled any other appt I had with other non MAA apartments and since have been approved .The process was quick and painless.The prices are great and I am excitedThank you Megan G ( Remington Hills) 😇Jennifer B

  • Review 19 (2024-12-10 - Rating: 5)

    Had a smooth and quick leasing process done within few hours. Justin is really kind and helpful.

  • Review 20 (2024-08-02 - Rating: 5)

    Just wanted to give a shout out to Brian and Mark for addressing a persistent noise issue with my ceiling fan, and I’m extremely pleased with your service. From the moment they arrived, they were professional and courteous. Thank you guys.

  • Review 21 (2024-11-05 - Rating: 5)

    Remington has come a long way. Lots of improvements in the last year. Thankful for the staff too!

  • Review 22 (2024-08-02 - Rating: 5)

    The last few times when I have visited & service was needed at my daughters unit, Bryan has come and been amazing. Today he was there in 1 hour! Bryan is always respectful & smiling.

  • Review 23 (2024-08-06 - Rating: 5)

    Mark has fixed few maintenance issues at our home. He’s quick, Professional and knowledgeable. Highly recommend him.

  • Review 24 (2024-08-08 - Rating: 5)

    Marq was very kind and polite. He came in and finished everything that was needed so fast and thorough. Would recommend him all the time

  • Review 25 (2025-02-26 - Rating: 5)

    I been living here for almost 2 years and every time I put in a work order Marq comes and fixes things immediately he’s very sweet and respectful and most importantly efficient

  • Review 26 (2024-07-30 - Rating: 5)

    Its a very good experience with Bryan Baxter...he is very handy and skillful at his work, he responds very quickly at maintenance requests and fix them promptly at his best...thank you!

  • Review 27 (2023-01-23 - Rating: 5)

    I have washer issue my washer is not working. My request was promptly considered and special thanks to Mr. Fernando Mejia who did a wonderful job in not only fixing all the issues but also handled few other things such as replacing filter while he was here. The whole time he was very polite, respected and motivated to help me. I would like to commend the management team and specially Mr. Meija for the wonderful experience.

  • Review 28 (2024-07-15 - Rating: 5)

    Kristina is very courteous and polite. So far the property has been a go for me. I love apartment

  • Review 29 (2024-06-27 - Rating: 5)

    Enjoy living here. Everyone in the office is super nice. Maintenance is always on top of it! My friends come over and always compliment where I live

  • Review 30 (2023-04-19 - Rating: 5)

    Todays date is April 18, 2023. I am vey disappointed in the top and lower level of MAA management. I mean from the cooperate office to the local management here in Las Colinas Remington Hills Apt have been irresponsible. I have been here 2 1/2 years with two MAJOR disappointments.1st -- After moving in on 2020(I believe), I had to be immediately moved (a month later) to another apartment due to the UNCLEANLINESS OR UNHEALTHY apartment that I had moved into. This decision was made after I had reported through maintenance requests that the apartment was very dusty and unclean. In other words, it was not ready for move-in. The apartment that I moved in (still here) met my satisfaction; but later on I noticed that though it was clean, the apartment had paint spots on the floor, white tape in the bathtub(I guess to avoid cleaning the tub or replacing it, mode water stains around the door frame entrance into the bathroom. and the like. Now,2 years go by without any major concerns, then the following happen and went unresolved for a month -- February 2023 ==>1. requested lock and key for outside storage--> quickly done2. request dishwasher part broken -- resolved ; but left the broken part in the sink3. requested faucet of facebowl --> resolved; but this was left undone from and earlier request4. requested for kitchen light fixture --> went unresolved and unattended for a whole month5. request-- air conditioning was not working --> went unresolved and unattended for a whole month; then when it was attended, the problem still persisted -- no air conditioning.6. request--- dryer went unresolved and unattended for a wholemonthIt was not until March 24, 2023, that all my issues were resolved by I believe--> Marquis Rousseau. He fixed problems from steps5 & 6 in 15 to 45 minutes. Thanks to Mr. Rousseau.Finally --> Between late February 2023 and March 24, 2023 I periodically informing the Remington Hills office staff that I still had unresolved issues --> I actually thought that they cared about a resident but also a resident in very good standing. There were occasions that I went to the office about my problems, they acted like they were right on the issue, but they were not being honest. Also, I went as far contacting the corporate office on Thursday, March 16, 2023; someone supposed to have called me back from corporate; but that never happened. Finally, I just succumb to the point that my issues will only be resolved WHENEVER!BUT THANKS TO MR. MARQUIS ROUSSEAU!!!!!P.S. For the person that supposedly fixed the kitchen lights, not Mr. Rousseau, that person left a bolt undone on my kitchen floor and the other screws were not completely tighten. Thus, I had to tighten the screws my. Supposed if the light covering would have fell on my head or fell off period. This is ridiculous-- someone in top management should address these ongoing issues.

  • Review 31 (2024-05-17 - Rating: 5)

    Good Apartment to live.I got good support from kyle for choosing and booking a home.Very smooth move-out.Happy that I choosed Maa remington hills .Such a wonderful community to live with kids.

  • Review 32 (2019-05-01 - Rating: 4)

    The new units as well as the updated units are very nice 👍🏽 Maintenance is good and the front office people are very kind and quick to address issues. They let you know when your maintenance requests have been completed and they offer you a chance to rate the work. The pricing recently has been a bit high but management has responded and brought some prices to a more reasonable amount. I have lived here over three years, so I’ve seen all the good and all the bad. The good definitely outweighs the bad. Yes there are some areas that management is challenged in getting addressed, but they are trying to address many of the concerns quickly and trying to make our community an even more comfortable place to live.

  • Review 33 (2018-02-07 - Rating: 5)

    Wow. I see so many negative comments on here. This is a very large complex and the buildings are quite old, but my apartment at least had been updated nicely and is very comfortable. I dont doubt that there are residents here who have the issues they are saying they have. But my apartment building is not infested in any way and I have been very comfortable. Any time I have a maintenance issue, it is taken care of right away, and the maintenance crew are polite and respectful. I have never had any issues with the office staff being anything but polite. I just want to make sure that its noted that not everyone here is unhappy. Its clear that the both the apartments and parking lot are in need of work, but they are working diligently to address the issues. They cant help that the ground moves so much in this area. Houses have the same problem. I have only been here 4 months and Ive seen crews repairing the parking lots all over, crews repairing stucco on the buildings, crews out to repair windows damaged by a recent hail storm. They always keep us updated on any repairs taking place. They offer resident events and breakfast. They keep fireplaces and alarms up to code. Honestly, I just want anyone considering moving here to know that they are doing their best and there may well be buildings that have infestations, but definitely not all of them.

  • Review 34 (2024-07-31 - Rating: 5)

    5 star rating for maintenance man Mark. He is always there & provides whatever is needed above & beyond expectations.

  • Review 35 (2021-10-13 - Rating: 4)

    The staff is great. So helpful and polite if I need anything. I live on the 3rd floor so due to hot air rising I think the a/c unit might just be outdated and can’t keep up so it can be a little warm in the hotter part of the day. The staff came urgently for any maintenance request I’ve made, literally the same day in each instance, so I’m super impressed with that. I’ve been here 3 months, and so far so good.

  • Review 36 (2016-11-28 - Rating: 5)

    I really want to write my feedback for Lisa, property manager with 5 stars for her.She is straightforward, honest and polite. She always cordial and willing to help all the residents. She is enthusiastic, energetic and displays positive behavior.She maintains good customer service relations, even under stress. She always looks for ways to streamline procedures to improve efficiency and customer service.All residents feel comfortable coming to her with questions and comments. She often offers workable solutions to problems and uses good judgment in solving problems and working with others.

  • Review 37 (2020-12-13 - Rating: 4)

    Last Saturday my daughter and I came to tour the apartment complex. Seem like a nice place. I have a friend that live in the same complex. She seems to like it. I have never heard her complaint about the things I read in the reviews. The reviews really make me second guess if I want to move here. I’m still looking for a place. Only because I don’t like the fact you have to pay gas. But Ashley Cloud was awesome to us, and she also reached out afterwards. This place still is one of the top favorite apartments in that area. I’m hoping all the other issues have been fixed. Because it’s very concerning, to hear about pest and maintenance issues.

  • Review 38 (2023-02-22 - Rating: 5)

    I think this is a great community. The park is just right across the street and is buzzing with activity seems like every night. The people in the office are very kind and helpful. If they dont have the answers immediately, theyll find them. Thats been my experience and it gets better each day I wake up here.

  • Review 39 (2023-10-16 - Rating: 5)

    I appreciate Megan Grabiec (Leasing consultant) for your quick response, taking an extra step to support. And moving stove & oven from dining hall to its original position. Also, helped me to move suitcases.also, quick response from MAA Remington Hills customer care and emergency maintenance team on Sunday as there was no power to pridge and dining hall. Thanks to customer care executive and Bryan Baxter for calling me back and guding to fix the issue.Raveesh, Resident

  • Review 40 (2024-11-07 - Rating: 5)

    Service people are good at their behavior and resolved the issue very fast.

  • Review 41 (2024-07-26 - Rating: 5)

    Mark did an amazing job, is always helpful no matter what the situation is really good worker!

  • Review 42 (2025-01-20 - Rating: 5)

    Justin helped us , he’s good and nice

  • Review 43 (2024-08-20 - Rating: 5)

    The guy named Reggie has lot of experience in the maintainence I will give 5 star for this budd

  • Review 44 (2024-08-15 - Rating: 5)

    Reggie from Maa Remington fixed the toilet flush issue very quicklyAppreciate his efforts and expertise

  • Review 45 (2024-08-28 - Rating: 5)

    Reggie was professional and did a quick repair on the fan down stairs.

  • Review 46 (2020-01-29 - Rating: 5)

    Great apartments, well priced and the staff is extremely friendly & helpful! Shout out Michael & Ashley for making my move so much easier than it could have been. Cant say enough good things about Remington Hills, A+ complex & A++ staff all the way!

  • Review 47 (2022-05-06 - Rating: 5)

    There were several issues regarding the floor, ceiling, bathroom that had to be fixed. The maintenance team acted very swiftly in fixing them. Fernando from the technician team helped me résolve all issues

  • Review 48 (2022-07-08 - Rating: 5)

    Kristina made everything easy for my girlfriend and I moving from Vegas to Remington Hills. We have really enjoyed our experience getting ready to move here and are very excited to do so in 2 weeks.

  • Review 49 (2019-01-01 - Rating: 5)

    These apartments are a little older, but really nice and in a great location. Truthfully though, the management staff is what sets this place apart. They are amazing! Super understanding, helpful, and all around great. My family loves living here!

  • Review 50 (2020-01-26 - Rating: 4)

    Maintenance support improves a lot in last couple of months.New property manager Michael is very effective. He committed few maintenance points during lease renewal time and done all the changes in time.

  • Review 51 (2014-09-10 - Rating: 5)

    I stayed for little over a year, Angela the manager was excellent, along with her team, Romeling, Karen and Emily... They were very friendly, courteous, respectful and helpful. I like the way they handled my calls. Their customer service was very good.Ben

  • Review 52 (2022-08-09 - Rating: 5)

    I had some minor problems including issues with the sink, flush and lights. My request was promptly considered and special thanks to Mr. Fernando Mejia who did a wonderful job in not only fixing all the issues but also handled few other things such as replacing filter while he was here. The whole time he was very polite, respected and motivated to help me. I would like to commend the management team and specially Mr. Meija for the wonderful experience.

  • Review 53 (2024-07-19 - Rating: 5)

    Bryan and marq did a great job replacing dryer and repaired leak.

  • Review 54 (2021-01-13 - Rating: 4)

    This is my 3rd year at Remington Hills and i really liked this place . Staff is polite, maintenance is good and also this place is close to schools, restaurants, movie , groceries. I appreciate management for doing wonderful job to keep this community livable

  • Review 55 (2022-08-12 - Rating: 5)

    Every time I have a maintenance request Fernando is out the next day and doing what needs to be done in my apartment . This last time I needed a weather strip on my patio door to stop air from going in or out of my apartment.

  • Review 56 (2024-02-18 - Rating: 5)

    Nice community - friendly neighborhood, good for evening and morning walks/ jogs, has nearby access to kids play area, nearby groceries accessibility

  • Review 57 (2024-08-20 - Rating: 5)

    Took over the issue very patiently and solved it. Very good person.

  • Review 58 (2022-08-24 - Rating: 5)

    Fernando Mejia is a Maintenance Tech that does his work delligently, He is very efficient and attends to us at apt 277 with huge smile.

  • Review 59 (2024-11-10 - Rating: 5)

    Friendly staff, easy to approach, quick to support

  • Review 60 (2024-08-02 - Rating: 5)

    Bryan did a great job in my apartment today thanks a lot

  • Review 61 (2021-09-14 - Rating: 5)

    Christy is awesome. Her attentiveness and patience is outstanding. She is still trying to solve my application related issues. Total 5 star Christy.

  • Review 62 (2024-08-06 - Rating: 5)

    Five stars for Mark from maintenance. He is the best

  • Review 63 (2024-06-28 - Rating: 5)

    Great staff in office helped me with all my application needs.

  • Review 64 (2024-09-20 - Rating: 4)

    He is kind and does the work perfectly.

  • Review 65 (2022-09-26 - Rating: 5)

    I moved in 2 months ago and the office ladies are very helpful and friendly. My apartment is good, and I am happy I chose to move here.

  • Review 66 (2024-06-28 - Rating: 5)

    Friendly staff manager great good at her job maintenance supervisor goes above and beyond

  • Review 67 (2024-07-09 - Rating: 5)

    Kyle Is an awesome office worker and he’s been so helpful!!!😁

  • Review 68 (2024-11-07 - Rating: 5)

    Alfredo was so helpful so much

  • Review 69 (2021-03-13 - Rating: 5)

    Ashley was so amazing and awesome. Love her! Ashley made the process simple easy and fun.

  • Review 70 (2020-12-04 - Rating: 4)

    Nice place to stay and lovely apartment...love the fireplace

  • Review 71 (2024-07-11 - Rating: 5)

    Marq is very professional and a great worker.

  • Review 72 (2024-12-05 - Rating: 4)

    Nice apartment, and clean

  • Review 73 (2024-07-26 - Rating: 5)

    Was quick and he’s very friendly

  • Review 74 (2023-01-24 - Rating: 5)

    Fernando Mejia did a great job unclogging the toilet very quickly.

  • Review 75 (2022-09-29 - Rating: 5)

    My fiancé and I were looking for an apartment, I visited the property and Autumn was so helpful and very kind.

  • Review 76 (2024-11-05 - Rating: 5)

    Love it!

  • Review 77 (2014-05-01 - Rating: 4)

    No real issues with the complex or the management. Buildings are a little bit older but overall I have no reason to complain.

  • Review 78 (2022-09-30 - Rating: 5)

    Fernando has been coming quick and doing what I ask with no complaints.

  • Review 79 (2022-10-05 - Rating: 5)

    Fernando Mejia did a wonderful job with replacing my toilet.

  • Review 80 (2022-08-10 - Rating: 5)

    Maintanence is good in the community and the service guy Fernando mejia has lot of experience.

  • Review 81 (2022-10-06 - Rating: 5)

    Victoria Pauken & Kyle Knowless,the leasing consultants..thanks for helping out..Gracias fernandez

  • Review 82 (2023-04-26 - Rating: 5)

    Customer service was great. community well taken care of.

  • Review 83 (2022-11-04 - Rating: 5)

    Hernando Mejia. He did a good job and did it really quick. Awesome guy.

  • Review 84 (2023-09-28 - Rating: 5)

    Very pretty inside and price is unbelievable low to rent

  • Review 85 (2024-07-18 - Rating: 5)

    Mark is a great maintenance man!!!

  • Review 86 (2022-08-10 - Rating: 5)

    Fernando Mejia is so kind he completed his work in next day as soon …..

  • Review 87 (2023-01-23 - Rating: 5)

    Fernando Mejia did an awesome job Thank you for very quick response

  • Review 88 (2023-08-18 - Rating: 5)

    I finally feel at home. Thank you Remington Hills staff and neighbors!

  • Review 89 (2022-03-22 - Rating: 4)

    Has shown tremendous growth since it’s been under new management!

  • Review 90 (2022-05-13 - Rating: 5)

    Caleigh was a very nice and quick and answered all my questions i had

  • Review 91 (2023-01-23 - Rating: 5)

    Thanks frenando Mejia helped with maintenance activity ..thanks for quick help today

  • Review 92 (2022-08-23 - Rating: 5)

    The service Crew named Fernando Mejia who comes all the time offers greats service

  • Review 93 (2022-08-10 - Rating: 5)

    Thank you Fernando for your continuous help and support. You are the best!!

  • Review 94 (2022-08-10 - Rating: 5)

    Fernando mejia is excellent service man 👨.Garacias .

  • Review 95 (2023-12-12 - Rating: 5)

    Great staff, units and location.