MAA Fall Creek

Photo of MAA Fall Creek

Located in Houston, Texas

Address: 8440 N Sam Houston Pkwy E, Humble, TX 77396, United States

Phone: +1 346-236-0768

Rating: 3.6

Services

  • Online appointments
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Pets welcome
  • On-site parking
  • Dogs allowed

Categories

  • Apartment rental agency
  • Apartment complex

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-24 - Rating: 5)

    I had a wonderful experience touring an apartment with Alyssa Esparza. From the start, she was incredibly friendly, helpful, and knowledgeable, making me feel comfortable and welcomed. She took the time to answer all my questions thoroughly and provided great insight into the apartment and its features. Her professionalism and attention to detail made the process smooth and enjoyable. It’s clear she truly cares about helping people find the right home. I highly recommend working with Alyssa for a great leasing experience!

  • Review 2 (2025-02-23 - Rating: 5)

    I’ve been living here for over a year, and everything has always been great! The customer service is excellent, Sasha is always there to help with anything you need. Maintenance is also amazing; kudos to Javier and Miguel for their hard work. Highly recommend!

  • Review 3 (2025-02-19 - Rating: 5)

    A big thank you to Alyssa Esparza for making settling into our new place a breeze. She’s beyond helpful in every way and always keeps a smile on her face. If you’re looking for a GREAT person to help out i would 100% recommend her.

  • Review 4 (2024-12-23 - Rating: 5)

    We love living here, the staff are very nice, maintenance is prompt and you can have you dog regardless of weight or breed so they helped me save my baby because majority doesnt allow dogs of 50 and very restrictive of breeds. We love the layout of the apartment we we got. I have my really big and beautiful bathtub and my husband has the kitchen he really enjoys. Neighbors are very nice and friendly and its nice and quiet.

  • Review 5 (2024-10-11 - Rating: 5)

    I have enjoyed my time at the property.Hannah Dennis helped me navigate the process seamlessly.I really appreciate how the front office staff takes our concerns seriously.I can always call and get an answer or a call back the same day.The property is well maintained and reasonably quiet.I would recommend this property as a good place to start out!No issues!

  • Review 6 (2024-09-26 - Rating: 5)

    I moved in MAA Fall Creek in June and ever since Ive moved in Alyssa and the other ladies in the office has been nothing but amazing. If you are looking for a great place to live I would recommend coming over here and checking out these beautiful spacious apartments. Its very quiet, friendly neighbors, lots of parking for you and your visitors which I love. Nice size Patio or balcony whichever you prefer. Two nice size Pools, two fitness center, clubhouse ( you can rent) , yoga center. I cant forget it about the Maintenance crew they speedy and on point you put in a work order and 5 minutes later they knocking at your door ready to fix the problem even after hours. Basically, come check it for yourself you will love it here.

  • Review 7 (2024-11-01 - Rating: 5)

    Just moved in last month. The virtual tour looked exactly like the unit I was assigned. Neighbors quiet & friendly. Great location for schools, food, etc. The front office made move-in incredibly EASY & the amenities are great! So far they have answered anytime I call & keep the property looking immaculate & I feel safe. I love it here!!!!!

  • Review 8 (2025-02-19 - Rating: 5)

    I recently toured this property, and it was beautiful. Sasha guided me through everything and answered all of my questions. The property is very well maintained and clean.

  • Review 9 (2024-10-21 - Rating: 5)

    Sasha is the best. Let me tell you about the management staff here at the property. One of the best management teams that I have seen by far… always willing to help, very understanding helpful yet patient that’s what you want when your dealing with the management office. Great job ladies keep up the best work.

  • Review 10 (2025-02-17 - Rating: 5)

    Ms.Hanna is totally awesome she continually kept me informed on my entire move in process.she was able to answer all my Questions. She was able to assist mein setting up my apps. I am very thankful.

  • Review 11 (2024-08-14 - Rating: 5)

    Ive lived here for three years. Ive never had any problems. Its been very quiet and have nice neighbors. The maintenance is outstanding. They come out the next day to take care of any problems and are very nice. Theyre no roaches. Ive seen three in the time Ive lived here. Not bad. Ive lived in other communities but this has been the best.

  • Review 12 (2024-08-24 - Rating: 5)

    As a prospective resident, I would like to take this opportunity to share my thoughts. First of all, the property is stunning. Numerous amenities are available, such as 24-hour fitness centers, swimming pools, and parking. Plus the landscaping is kept up nicely. Additionally, I would like to thank Ms. Hannah Dennis for her amazing and kind assistance. She was incredibly patient with me and eager to answer any questions I had during my indecisive leasing process. I can not wait to embark on this new journey at MAA Fall Creek because she has gained my trust and made things so simple.

  • Review 13 (2024-12-17 - Rating: 5)

    Amazing customer service, especially from Allyssa; she really goes the extra mile. Impressive professionalism and in communication, she was very clear and transparent while being patient with my questions.

  • Review 14 (2025-02-23 - Rating: 5)

    Ms. Alyssa is so knowledgeable and helped explain all the steps of the process while I was a little lost and overwhelmed. She is very good at what she does!

  • Review 15 (2025-02-20 - Rating: 5)

    A wonderful place to live. I am going to live here forever. The staff is amazing always ready to accommodate tenants.

  • Review 16 (2025-02-19 - Rating: 5)

    Alyssa Esparza is definitely recommended every single time. Great customer service , speedy replies and helps with any problems that come my way!

  • Review 17 (2024-12-10 - Rating: 5)

    Exceptional service! Sasha was friendly, professional, and made the leasing process a breeze. The community is clean, well-maintained, and has great amenities. Highly recommend!

  • Review 18 (2025-02-22 - Rating: 5)

    Hannah was an exceptional help to me during our tour. She was very professional and answered all my questions.

  • Review 19 (2024-12-10 - Rating: 5)

    The customer service is incredible. Sasha assisted me on the day of my visit; she was very polite, patient, and respectful.

  • Review 20 (2024-11-27 - Rating: 5)

    Hannah Dennis was a massive help when I had forgot something in my apartment after I moved out. Its a great place to live, staff is super helpful, and overall a very quite place to live.

  • Review 21 (2025-02-22 - Rating: 5)

    Miss Hannah was very informative, friendly, and attentive. She made us feel at home. Thank you.

  • Review 22 (2024-12-12 - Rating: 5)

    I came last week to ask questions and had a great experience thanks to Alyssas helpful and cooperative attitude, its wonderful to feel welcome and have your needs met at an establishment.

  • Review 23 (2024-09-26 - Rating: 5)

    Everyone at the front office is nice and attentive! Sasha was amazing and super sweet and will answer all the questions you have, always available to help. 10/10

  • Review 24 (2024-07-20 - Rating: 5)

    Alyssa helped me so so much!! I was super stressed out with my move in and she was so professional and kind with making sure I was comfortable with my apartment and really genuinely listened when I expressed my expectations. She went above and beyond! She is a real gem at this apartment and I wish everyone in the office was more like her.

  • Review 25 (2024-06-17 - Rating: 5)

    Exemplary Service from a Dedicated Maintenance ProfessionalI would like to take a moment to express my utmost appreciation for the exceptional service provided by Sonny from our maintenance team.Sonny consistently exhibits a remarkable level of dedication and expertise in every task assigned to him. His attention to detail is truly commendable; he not only resolves issues promptly but also ensures that preventive measures are in place to avoid future issues.Beyond his technical skills, Sonny possesses a wonderful demeanor that makes interacting with him a pleasure. He is always approachable, patient, and willing to explain the intricacies of the maintenance work being carried out.Thank you, for your unwavering commitment to keeping our facilities in top shape. Your hard work does not go unnoticed and is deeply appreciated by everyone in our community. Thanks for all you do.

  • Review 26 (2024-06-12 - Rating: 5)

    They have great service I have lived her since 2016 the front office are great Alyssa does a fantastic job sunny does a great job of maintaining

  • Review 27 (2024-05-20 - Rating: 5)

    Excellent place to live… I Love how attentive Maintenance is! Especially Michael L.… he is always present around the complex and always willing to help even if it something that he is not responsible for! The Maintenance guys are really appreciated and on top of the Job!

  • Review 28 (2024-11-05 - Rating: 5)

    The service is always great. In particular Duncan Ebanks did a great job and was quick in handling my service request great service always.

  • Review 29 (2024-06-17 - Rating: 5)

    Mike demonstrates remarkable adaptability and resourcefulness in handling a wide range of maintenance tasks. Whether its routine maintenance or handling emergencies, he remains calm under pressure and delivers results with efficiency.He consistently exceeds our expectations with his exceptional work ethic and dedication. He takes pride in his work, and it shows in the high quality of service he provides. We are grateful to have him as part of our maintenance team.

  • Review 30 (2024-02-06 - Rating: 5)

    I was there yesterday and Jennifer Flores helped me. She made me feel very comfortable and gave me all the information that I needed. It was a very fun experience and I appreciate Jennifer for her patience. Great Job!!! I was very satisfied with everything. I don’t leave reviews, but Jennifer was good. I had to.

  • Review 31 (2024-05-30 - Rating: 5)

    I just wanted to give a review on my experience since I been here, I came in to pay my rent and Ms Alyssa greeted me with a smile,as she did the first day I came in. So again I thank Ms Alyssa for making my stay so joyful. Keep up the amazing work.

  • Review 32 (2024-03-01 - Rating: 5)

    My experience has been great here. Very spacious apartments. Great amenities. The property is well kept and fairly quiet. KLei was my leasing agent and she was awesome with my move in.

  • Review 33 (2024-05-10 - Rating: 5)

    I just moved in to MAA Fall creek on 5/7/24. Needless to say I’ve had a hard time. My foot was broken right before move in. I have to order everything because I cannot drive. Today my order was misdelivered and Walmart told me there’s nothing they could do. I could re order or be refunded over $200 that would show in 7-10 days. I called the office. My order had been delivered across the complex. Jessica and Jennifer walked my groceries across the complex and up 3 flights of stairs. And they were smiling!!! Since day 1 I’ve encountered countless amounts of genuine interaction from the office staff. It has made my injury more bearable and this place so much easier to call home. They went above and beyond to comfort me. Thank you both so much!! Thank you MAA

  • Review 34 (2024-07-05 - Rating: 5)

    Abdou and Andrew are great! They always show up promptly and handle everything quickly. Best part of living in these apartments is the phenomenonal maintenance guys! Keep it up.

  • Review 35 (2023-11-21 - Rating: 5)

    Alyssa is wonderful! From the very beginning of my leasing an apartment she has been with me every step of the way! She is very polite, knowledgeable and accommodating. I shopped many apartments prior to The Cascade at FalkCreek and by far Alyssa has out shined all other leasing staff at other complexes.

  • Review 36 (2023-10-25 - Rating: 4)

    Everything is great far as living inside the apartment. Maintenance is top notch. From my experience they repair things soon as I make a request right away. (Same Day) They are always pleasant. Office staff are improving but no complaints for them. They can just be better. But you know how women are. Men always tend to outshine us when it comes to being professional on the job.One small thing I dont care for is the gym situation. The office gym is open however the door that leads to the vending machine, water fountain or bathroom is frequently locked after hours. Also, I go to the gym a lot and I would love to experience the other gym before my short term lease is up. It seems to have more equipment and a remote to their tv. When asked about it I was told that the other gym is closed due to the sensor being fixed. They also dont know when it will be open again. Idk why its taking so long for it to be repaired but I hope it gets done soon!Lastly parking sucks terribly. There is no where for residence to park after 6-7pm so if you get off work late good luck finding you a parking space. I had guest over on Sunday, I kid you not we had to park at the first entrance. Not at the leasing office, it was already full but we had to drive all the way to the 1st entrance and was able to find parking there.The grounds are clean and neighbors seem nice. A park for the children to play would have been nice to have.

  • Review 37 (2024-09-26 - Rating: 5)

    I have been living at MAA Fall Creek for a yr and I must say I am very pleased. The office staff is very nice

  • Review 38 (2024-03-09 - Rating: 5)

    Love the staff, wish I could remember everyone’s names but they are always courteous and super helpful whenever I go into the office (which is usually daily so my 4yr old can rummage for candy lol). Thank you K’lei for just genuinely being sweet and always helpful. Maintenance is always prompt when I have a problem, I have a favorite (older Hispanic gentleman who reminds me of my father) and again can’t remember names but I’m a baker and anytime he’s over I make sure to give him goodies. Great staff and maintenance team 😊

  • Review 39 (2024-08-17 - Rating: 4)

    This place is great, customer service is on point and didn’t have any problems whatsoever, had a young lady named Sasha show us around and give us more information my only complaint would be the maintenance on one of the main office doors, was never able to pass through since they’re were always too busy working on it

  • Review 40 (2023-03-15 - Rating: 5)

    So I recently moved here and I love it so far. The process was easy and the leasing agents are all nice. I had a great experience during the process. Not going to lie , the parking can be challenging however it’s not a deal breaker. I love my apartment it’s spacious and quiet over here. They include cable and wifi that’s a plus.-Candace D.

  • Review 41 (2024-06-07 - Rating: 5)

    Abdou and Andrew are the best part of living in this apartment complex. MAA is lucky to have them as a part of their maintenance team! They are quick, professional, and always go above & beyond!!!

  • Review 42 (2024-07-04 - Rating: 5)

    I just wanted to take a moment and say THANK YOU to KLei Mathis for EXCELLENT service!! I went along with my son to inquire about an apartment and she made the process so seamless!! Her knowledge, patience, and professionalism was EXCEPTIONAL!! Thank you KLei!!

  • Review 43 (2023-03-19 - Rating: 4)

    I have just signed my 3rd lease here. The community is quite and the new office staff are very pleasant to interact with. There are two issues that I would say that needs to be addressed. The first is my carpet which was used when I initially moved here, and I feel it should be replaced at this point. A cleaning would be futile. The second is there should be two dumpsters because the one dumpster near where I pay to park is always full and overflowing. My neighbors are very nice and I absolutely love my view from my balcony. The price is steadily increasing but so is everything else around us. I will definitely be here until I find the house I want. I would recommend these apartment homes to anyone in the Humble area and beyond.

  • Review 44 (2021-04-20 - Rating: 4)

    Overall very good place. Ive been living here for two years and the management (Felicia) and staff have been spectacular. Most of the maintenance tickets Ive placed have been solved within 48hrs of the request. The amenities are really good, pools, gym, etc. Ive used them multiple times with no issues. Usually on Tuesdays, there is a food truck on front of the lease office which is cool if you want to take a day off your kitchen.My only complaints would be the following: frequent break-ins to tenant cars. Although, it has never happened to me because I never leave anything on my car, its something Ive seen multiple times. Other is the parking; the lease office gives you two stickers for two vehicles per apartment but I see a lot of cars parked without the stickers, some of them that are not even moved for 6x months. Ive reported this but no action has been taken. This situation forces tenants with legit cars to park in areas more susceptible to break-ins.

  • Review 45 (2024-07-30 - Rating: 5)

    I had the best experience working with Amber Ramos, she was so helpful with filling the application out. We are looking forward to moving to MAA Fall Creek 🤗

  • Review 46 (2021-11-30 - Rating: 5)

    Great place to stay!The grounds are clean the apartments are spacious. You are close to the beltway and many stores. The workout rooms are clean and spacious and 24hrs. The people in the office are nice and its easy to get things taken care of. Also they have garage sales and constantly making improvements to the grounds. Its going to be pretty tuff to get me to move barring buying a home or business relocation.The negative would be parking but its not enough move move this place from a 5 ⭐.

  • Review 47 (2024-03-06 - Rating: 5)

    My move-in was stress free and easy! The staff in the office is exceptional and very welcoming! Brittany was very exceptional and nice during the process!

  • Review 48 (2024-05-20 - Rating: 5)

    Its truly a nice experience residing here at this community, since day one the staff has been very kind and courteous, and at this time I would like for your company to take notice of an employee by the name of Alyssa, who has been very helpful, with a positive attitude towards everyone she comes into contact with.Great employee.

  • Review 49 (2022-02-18 - Rating: 5)

    My husband (George Lewis) and I (Sheryl Lewis) have been living at Cascade at Fall Creek for a week now. Our first experience coming to Cascade at Fall Creek was meeting leasing agent Leslie White. She was so helpful, patient, & understanding when she was showing us the apartments there. Off the top we where excited about moving to Cascade and didnt need to look any further. We like the amenities of 2 pools, weight room, the computers that residents could use. Ms. White also kept us informed step by step of the process before moving in to our apartment.So with that being said. I give her, the maintenance team and Cascade at Fall Creek 5 stars.

  • Review 50 (2020-07-02 - Rating: 5)

    Great place to call home. Been here for 2 years and resign my lease for another 14 months. Super friendly staff, well put together team! Jessica, Lily, Lisa and Bria are AMAZING! Management team did a great job handpicking these individuals as their leasing agents. My move in was a bit hectic due to a transfer, the Jessica and the rest of the staff assure me that they would handle everything for me and they did. Can’t thank them enough for the amazing experience they have provided me with during the entire time I’ve been living here.

  • Review 51 (2024-02-22 - Rating: 5)

    I have lived here for a while now and I truly love my apartment the location is great I have had no problems and the front office is amazing especially Brittany she has been a great help.

  • Review 52 (2016-06-11 - Rating: 5)

    My boyfriend and I have been living here for the ver a year. Our experience has been very pleasant. Our neighbors are kind, maintenance has been great to us, during summer time the pool is always clean. Our A/C had a problem one time and a maintenance gentleman was there within 30 minutes, very efficient. I feel safe going out at night and getting food. The complex has implemented night security which I am extremely happy for. Leasing office maintains residents informed of updates and relevant news. Our cars have NEVER been broken into and complex is pretty quiet at night. No bugs which is a plus. Leasing office staff is super helpful. Location is great, there are so many places to get food and groceries nearby. I would recommend this place in a heartbeat. We just renewed our lease. The complex administration strives to keep the facilities clean and well maintained, nevertheless fitness center was recently renewed. This place is worth my every penny!. Dont understand any of the lower score reviews, from my experience if you follow the rules and reach out to the leasing office you shouldnt have any problems. Leasing my office has been helpful and attentive from day one.

  • Review 53 (2024-03-04 - Rating: 5)

    Went in today to look at an available unit, and was greeted by K’lei! Awesome experience, quick and easy. Great apartments and amenities, the tour of the unit was exceptional and informative!

  • Review 54 (2024-12-10 - Rating: 5)

    Love working with them. Jennifer was very accommodating

  • Review 55 (2022-01-13 - Rating: 5)

    Cascade at fall creek was the best experience moving I have ever had Ms. Lesley is the best she held out hand the whole journey and I appreciate her for everything. The process was so smooth and straight up front that’s what I love the most we completely no issue. Kudos to Ms. Lesley she is the best and I would refer my apartments Cascade at fall creek to anyone!

  • Review 56 (2023-10-27 - Rating: 5)

    Amazing apartment! The space, the environment, as well the ease of access to the major freeways and lets not forget about the leasing staff! Would recommend staying here.

  • Review 57 (2020-08-10 - Rating: 5)

    My move-in process was super easy thanks to Bria and Jessica! They contacted me often about any information they needed and questions I had! One of the best experiences I’ve had with moving! Did I mention that my move was from MS to TX! My new apartment is very nice! The entire process was awesome!! Thanks Cascade at Fall Creek for everything !!

  • Review 58 (2024-05-18 - Rating: 5)

    Abdellah was such a huge help in fixing our faucet and dining room light! He was such a delight and was so polite the entire time!

  • Review 59 (2023-03-31 - Rating: 4)

    Being a resident since 2020 my stay has been delightful just with minor issues. Service calls have been prompt and the leasing office representatives have been in great in following up on any concerns and issues that I have brought to their attention.

  • Review 60 (2023-10-04 - Rating: 5)

    As a resident of Cascade at Fall Creek for seven years I can say our current management team is fantastic. They are always professional, helpful, and are always there to assist residents with anything they need.

  • Review 61 (2024-02-23 - Rating: 5)

    Alyssa is a very kind hearted person she’s always so helpful.When I first met her she made me feel so welcome.Awesome young lady

  • Review 62 (2021-07-16 - Rating: 4)

    I love it here, it’s my fourth apartment that I’ve had but this one is by far the best, the only reason for why it’s not receiving all five star is because there is a few things wrong here. The water is always getting worked on so during the day it gets shut off for hours. Dog owners tend to not pick up after their dogs but are happy to take them out. I hate taking out my dog because once in a while he steps in poop. But other than that it’s a great place to sit, I’ve thankfully don’t have to deal with roaches or any of that so I’ve very happy about that!

  • Review 63 (2019-01-05 - Rating: 5)

    After reading the comments below I would not make the option to not move to this location, but noticed a couple of things that stood out to me which made me write this comment. For example comments were more focus on all negative, if a property manager or anyone in charge inform me“ to let her know if there is anything she can do to assist’ this sounds like someone that is trying to make things better or willing to help an anyway possible. I have lived at this location for over two years but like anywhere else in this world CRIME happens, my rent have never been in correct and I am pretty sure if you did noticed anything wrongfully posted to your account Ashley the AGM has no problem of correcting it or getting it removed. I have never put in a work order and it not get fix the same day with a note left on my kitchen island notifying me of the work completed and done by who! Also find it extremely hard to believe someone lived in apartment and was never informed by no one for two years that they were living in an apartment a murder was committed and it is trash but you renewed your lease after your 1st year.. SMH!! Shame on you! Most of the comments have no weight to it, as I stated before I have been living here for two years Crystal is amazing she knows her residents by name not numbers or people who pay rent . She knows her job and do a great job at it Managing this property, parking is a little challenging but so is it at each and every MALL in America but no one bashing them. These people that work here are like any other American they have a job and they come to do it, not be your friend or be a begging dog at your door to your request or needs. Ashley the AGM have respectful contacted me for an issues, she is great at responding to emails and call backs. The appliances are in good condition but like any other apartment if it don’t work or needs fixing notify someone, the office makes it very easy to do so by putting in a work order on the app any time of the day, the property is kept up very well. They have a gentleman that walks around picking up trash mostly every day, I have witness maintenance stop to help residents out with vehicle when they are have car trouble, even help change tires. This place is amazing its located near everything, this property even have FOOD TRUCK Thursday, Easter egg hunt with the kids, and even Halloween activity. DON’T just read these comments go out there and see it for yourself.

  • Review 64 (2023-10-28 - Rating: 5)

    Today we had the pleasure of touring and working with K’Lei. She was very professional, kind, and helpful in every way possible. Definitely deserves an additional star to put her at 6.

  • Review 65 (2018-07-10 - Rating: 5)

    I stayed here for a year, renewed again but got relocated to Dallas. I loved everything about the apartment, they are very nice inside and the property was very well taken care of. Everyone in my building had their loud days, so that was never a problem. Really didnt expirence anything bad here ever. Office management was great as well.

  • Review 66 (2024-02-21 - Rating: 5)

    Cascade at fall creek is such a quiet property. The staff ls so friendly and efficient. Klei in the front office is always so helpful.

  • Review 67 (2020-10-27 - Rating: 5)

    There are lot of improvements recently by management compared to earlier. maintenance requests are resolved on-time. pest control team is awesome. Overall they are taking good steps to keep the apartment community clean and safe.

  • Review 68 (2019-05-15 - Rating: 5)

    Love the complex. Awesome amenities. Great Location. Office staff was very helpful through my entire move in process. Jessica & Ykengia we great & very attentive! Love my new apartment home. Maintenance responds to all my needs promptly. Very happy resident.

  • Review 69 (2022-02-04 - Rating: 5)

    Ive lived at Cascade at fall Creek for the better part of 2 years now and I must say I have been more than pleased allowing Cascade to be a place I call home, Its perfectly nestled location serves both my needs as well as my lifestyle..I mean what better corner store could you ask for Walmart is Exactly 2.5 minutes away as well as every other eatery you could think of...No matter the location management represents the heartbeat of the community, Ive Gone through hardships while living at Cascade, Be it personal or business management Has always been in my corner, You will not find a better support system for the price!! I never experienced any problem Annabelle couldnt rectify.. Its been my pleasure...

  • Review 70 (2013-05-09 - Rating: 5)

    Reading all of the previous reviews is kind of upsetting. I have never experienced these things here. The Cascades is the best complex I have ever lived in and i have been living here for almost two years. I love the staff. The young ladies that were there before were not as friendly but Krysten, Kristina, and Lauren are all amazing people who always look to find a solution to any problem I may present them with. I really hate that Linda and Rosie are no longer management. They were also completely awesome people and the company really lost out by losing them. I would highly recommend this community to anyone looking to live here. Maintenance is great and efficicient. Staff is friendly and helpful. The community is beautiful. Move here if you are on the market! A great place to live!

  • Review 71 (2019-10-31 - Rating: 5)

    Ive been here for a year now and Im truly happy with the staff. Ykenya is always a help whenever I need it. Her professionalism speaks volumes and that is the reason why I renewed my lease here. The apartments are always clean and its very quiet. Again I cant say enough about Ykenya being a great person.

  • Review 72 (2022-09-21 - Rating: 4)

    4 stars because I was still charged 85 dollars for the application fee when I could not finish the application due to the website they had me uploading it on. Literally everything else is top tier! The ladies in the front are so nice, even walked me and my son back to my car in the rain! Thats customer service okaaaay lol. If I could have gotten my application im sure I would have been happy here. It looks super nice in person also!

  • Review 73 (2023-03-09 - Rating: 5)

    I happened to meet Annabelle who took me through the entire process, she was very professional and would make sure she called to check up on the progress of my application. Everyone at the community office is welcoming, would highly recommend.

  • Review 74 (2024-04-19 - Rating: 5)

    Amazing staff! Very friendly and helpful! Easiest transition Ive ever had when moving which takes so much stress off. Thank you team!

  • Review 75 (2024-08-07 - Rating: 5)

    The staff is wonderful here, i was having trouble on the computers and Alyssa took time out of her day to assist me i don’t think i would of been able to complete what i needed done without her she is a Superstar

  • Review 76 (2024-05-19 - Rating: 5)

    Abdul is awesome!!! He has fixed all our apartment issues so very quickly!!! 5 stars for him!!

  • Review 77 (2023-11-21 - Rating: 5)

    I have been living at MAA Fall Creek since Aug of 2023 and I must Klei was such a sweetheart she understood what I was looking for as for space she was very understanding and helped me out with paperwork and getting things fixed in my place Klei thank you so much for everything

  • Review 78 (2024-10-28 - Rating: 5)

    Duncan Ebanks was amazing, super friendly and efficient

  • Review 79 (2017-03-11 - Rating: 5)

    The nicest apartment I have ever lived! Bug free! Updated appliances, high ceilings, plenty of room in a one bedroom. They keep the property pretty clean, and the office staff is easy to work with. Maintenence has never been an issue if you put in a request online. My neighbors are some of the friendliest people Ive ever met.There isnt much in the area, but you have the essentials. Walmart, gas stations, fast food, and quality restaurants across the street.Only drawbacks are parking, it does fill up fast so my husband and I got a covered spot. Worth it! Also, I live in an older model that still has cream colored carpet. Invest in a carpet shampooer and youll be fine.I cant tell you enough how much my husband and I enjoy living here. The pros deffinetly out way the cons.

  • Review 80 (2024-02-05 - Rating: 5)

    Thank You So Much Juliani, you are a blessing. I am grateful to have met you and Thank you for your supportive attitude and your humble nature. May GOD bless you and protect you young man.

  • Review 81 (2022-11-08 - Rating: 5)

    The ladies in the office are super professional and some of the nicest people. They are always helpful and are quick to resolve any problems that may come up. It has been a wonderful experience living here!

  • Review 82 (2022-03-13 - Rating: 5)

    I am sooo happy about my decision to move to Cascade at Fall Creek. My first experience was meeting Leslie...who needs the Senior Citizen Award of the year....she was sooo positive and patient with me.....I love my apartment and many thanks to Mrs. White for your help....five stars 🤩

  • Review 83 (2020-01-03 - Rating: 5)

    The property Manager Ms. FeliCa is wonderful with a great tone & energy. Respectable, kind & have no problem with assisting customers. Great attitude!!! Give them a visit, anyone will be happy to help. Thumbs up!!! 👍🏽

  • Review 84 (2024-05-10 - Rating: 5)

    Totally a great show with miss Alyssa she presented multiple units and ideas.

  • Review 85 (2013-05-17 - Rating: 5)

    I do not want everyone to take heed to all these comments. Keep in mind each person has their own opinions and when they do not hear the answers they might like they tend to write negative comments. Its human nature to get upset and lash out, we ten to do this with retailers as well. This is a shame as I leased on my first visit a month ago with Lauren and she was nothing but nice to me. I went back time and time again to see the apt, take friends and family to see it as well. Needless to say I have been there 6 times and I havent even moved in yet.. Lol. Each time I have not only dealt with Lauren but the other staff memebers and they have been nothing but nice and helpful. I have been thru there on the weekend, afternoon and night and I can honestly say Im EXCITED to move to my new apartment after being a home owner for the past 13 years. I was hesitant at first as I havent rented in over a decade but Lauren over came all my concerns.

  • Review 86 (2021-03-25 - Rating: 5)

    This is a great choice of apartments if you’re looking in the Humble area. The staff is kind and courteous and try their best to accommodate you and your needs. Even when things are out of their control, they do their best in helping out their residents!

  • Review 87 (2024-07-05 - Rating: 5)

    Abdou did a great and fast job to fix the washer and stove in my apt.

  • Review 88 (2022-03-18 - Rating: 5)

    Anabell was wonderful! She provided awesome customer service from the beginning til the end. She went beyond the call of duty make sure the process was done correctly and friendly with a positive attitude!!!

  • Review 89 (2023-05-05 - Rating: 5)

    When I moved here I had two options. I have been living here for three months and I definitely feel like I made the right decision. Everyone is friendly and you never feel alone.

  • Review 90 (2024-02-14 - Rating: 5)

    Juliani took absolute good care of us and made the entire process as easy as possible. 10/10 recommend

  • Review 91 (2024-02-27 - Rating: 5)

    Everyone is nice love my new home 10 out of 10 thanks to Alyssa for your help also keep up the good work

  • Review 92 (2023-02-14 - Rating: 5)

    Anabelle is very professional and easy to work with. I highly recommend Casecade at Fallcreek. I love the way they welcome you and how fast they give you all the information you need.

  • Review 93 (2018-05-17 - Rating: 5)

    I was here for two years... I had a good experience, none of the issues listed in some of the other reviews. The only reason why I am moving is because I’m leaving the state, but I am staying with the company MAA because my experience was good . (Looks nice, well kept, helpful staff, affordable)

  • Review 94 (2023-11-11 - Rating: 5)

    K’lei and Brittany were great they took the time in the office to help me complete my application. They were very professional

  • Review 95 (2022-01-12 - Rating: 5)

    This complex is in a great location for me. The staff and manager Felicia has been great. The process moving went smooth and the unit was in great condition. I really like that xfinity is included

  • Review 96 (2023-10-18 - Rating: 5)

    Great apartment complex!!! They are nice and quite. It managed and staffed by great professional crew.

  • Review 97 (2021-08-24 - Rating: 5)

    I must say Giovanni in my opinion is the best this guy not only goes out his way to get things done but it’s like he truly cares about the issue as of it was his own. Cascade is a great overall living area

  • Review 98 (2013-05-30 - Rating: 4)

    I have lived here for a few years and I like the property. They keep the landscaping looking good and maintenance gets things done correct and on time. The office staff is very nice as well.

  • Review 99 (2024-03-04 - Rating: 5)

    K-lei was super helpful in helping us look at apartments. Very informative and nice !

  • Review 100 (2021-03-25 - Rating: 5)

    Management is impeccable! They have been amazing with any issues I have brought to their attention. The property is kept up very well. Its been a while since Ive been this pleased with a complex.

  • Review 101 (2024-02-23 - Rating: 5)

    I really like Alyssa because she has an elite personally!

  • Review 102 (2024-06-14 - Rating: 5)

    Abdellah and Felipe they gave us a good help with our air conditioning.

  • Review 103 (2024-10-31 - Rating: 5)

    Excellent service and very friendly attendants

  • Review 104 (2023-11-17 - Rating: 5)

    Klei and Alyssa were a great help they made my move in very easy

  • Review 105 (2024-03-08 - Rating: 5)

    K’lei and Jennifer were very kind and helpful in renewing our lease.

  • Review 106 (2023-11-09 - Rating: 5)

    The staff were great, Alyssa was very professional and answered every question I had.

  • Review 107 (2022-05-05 - Rating: 5)

    When you go to do the application or the Leasing process, ask for Anabelle F. Very excellent and maintains 100% communication and incredible fast process… She is the best one…

  • Review 108 (2023-04-01 - Rating: 5)

    My husband and I have lived here for over 3 yrs. We love it here. Its quite and is well kept.

  • Review 109 (2024-07-10 - Rating: 5)

    Abdou very good guy & he work very hard for this companyThank you Abdou

  • Review 110 (2024-06-13 - Rating: 5)

    Well, what can I say simple words Alyssa Esparza is awesome.

  • Review 111 (2023-11-20 - Rating: 5)

    They have great customer service, I spoke with their employee Klei and she was very helpful and patient.

  • Review 112 (2023-11-17 - Rating: 5)

    So far, it’s a cool place to live! I have 0 complaints plus K’Lei and her staff are always helpful

  • Review 113 (2024-02-22 - Rating: 5)

    Klei is a really nice office lady she always gives me candy

  • Review 114 (2024-09-09 - Rating: 5)

    Duncan Ebank did a great job

  • Review 115 (2023-11-09 - Rating: 5)

    Kaylie was a great leasing agent she had an answer for all my questions

  • Review 116 (2021-09-03 - Rating: 5)

    Staff has been amazing! Very friendly, helpful and courteous.A great example for you company.Special thanks to Giovanni!

  • Review 117 (2023-11-19 - Rating: 5)

    Despite not having chosen these apartments, Alyssa was very helpful over the phone.

  • Review 118 (2021-10-05 - Rating: 4)

    Hi, this is from the One and Only! I’m loving this place for real! Therefore, I highly recommend this apartment complex if you are new to town and looking for a nice place to stay!!😃

  • Review 119 (2024-07-05 - Rating: 5)

    Abdellah & Androu very good job with this guys very fastThank you

  • Review 120 (2020-08-17 - Rating: 5)

    I just moved in I like it so far all the food places are closer and the community is great and clean but at the end of the day it’s a cool place to stay

  • Review 121 (2023-10-26 - Rating: 5)

    Great service and very helpful. Love the staff and their support through the moving process.

  • Review 122 (2023-11-11 - Rating: 5)

    K’lei and Brittany are always a great help. Any issues I have they are always there to help me.

  • Review 123 (2021-06-06 - Rating: 5)

    My overall move in experience was smooth . I love these apartments and the staff .

  • Review 124 (2023-11-21 - Rating: 5)

    Klei has been such a great help she is always friendly and here to help.

  • Review 125 (2023-11-18 - Rating: 5)

    I was stopping by and Alyssa at the front is so kind and professional.

  • Review 126 (2024-02-14 - Rating: 5)

    Juliani was extremely helpful and made the process very easy

  • Review 127 (2023-04-12 - Rating: 5)

    I love my new apartment!! Great staff.

  • Review 128 (2023-02-02 - Rating: 5)

    Place has a hot tub for its residents. Not bad.

  • Review 129 (2024-07-15 - Rating: 5)

    Great service got the job done.

  • Review 130 (2023-10-28 - Rating: 5)

    Kylie Mathis was amazing! Super nice super informative

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