Laurel Canyon Apartments
Located in Houston, Texas
Address: 10809 Westwood Loop, San Antonio, TX 78254, United States
Phone: +1 210-880-1748
Rating: 3.6
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Apartment rental agency
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-26 - Rating: 5)
I have just recently moved in and so far I am very pleased with my time here! I’ve only a few minor maintenance requests but they were always done right away! The Maintenance team is great! Also the front desk people are always super helpful and very responsive! Would recommend! -
Review 2 (2024-09-28 - Rating: 4)
If you enjoy being in a bustling area but not feeling like you are in one when at home, this apartment complex is perfect. Maintenance always takes < 48 hours. The apartments are nice and clean.The gym is lacking equipment but has enough that if you casually work out there is no need to buy a membership.The only two issues I have are:1. The gates will always be broken. Broken for 3/4 weeks and fixed for 2 months. If its not the gates its the phone app to open them.2. The walkways between apartments are never clean. Ive lived here for six months and the liquid from the trash is still there. -
Review 3 (2024-12-11 - Rating: 5)
Adriana was so sweet! She helped us find our perfect place. Highly recommend speaking to her for your apartment needs. She had fresh baked cookies ready for us upon move in! Outstanding service. -
Review 4 (2023-05-25 - Rating: 5)
Perfect property with apartments that immediately feel like home❤️ Pool is always clean, gym as well. Office staff is super helpful and kind. Everything you need is nearby. Love this place😊 -
Review 5 (2024-12-11 - Rating: 5)
Adriana was awesome! So helpful with the application process. Answered all of my questions and her staff greeted us with smiles and fresh baked cookies! -
Review 6 (2024-02-11 - Rating: 5)
I went in to Laurel Canyon on a Saturday with no appointment, just a walk in. It was VERY busy, but the leasing agent, Jacqueline seemed SO calm. I would’ve freaked out lol. We had a great experience! The floor plans are great and the prices are pretty good! I love the surrounding area with the trails and all and the fact that there are in unit full size washers and dryers! The kitchen for the (I think it’s 723 or 729 square ft) is a little tight but not too much of a big deal. Another iffy thing is the area it’s in, Culebra traffic is insane. However I really like the apartments. The floors are very nice, I hate carpet so the fact that it’s hardwood all around is a plus! We applied for a unit right after the tour and we’re very excited! Hopefully the experience of living there is great, I hope to update this review later on! -
Review 7 (2024-02-21 - Rating: 5)
I love living here!! This is so close to everything. The fitness center is great. The team is very helpful whenever I need something taken care of. My apartment is beautiful with all the upgrades too. I am so excited to have my place to call home! This is close to the highway too. -
Review 8 (2024-12-11 - Rating: 5)
Adriana is amazing! Her fresh baked cookies were a warm and welcoming. -
Review 9 (2023-09-07 - Rating: 5)
I’ve been living here for 6 months and this place is great! I honestly don’t want to move. They’re quick with service orders and inform you every step of the way from when it was received to when it’s been completed. They always have fun things going on like tacos or baked goods! The staff from maintenance to front desk are great people! -
Review 10 (2022-11-29 - Rating: 4)
Very convenient, close to everything like restaurants and shopping. Friendly staff. I was actually amazed by the leasing agent. She’s very professional and poised to be so young. The leasing office as a whole is very nice. Our favorite part about the complex is the pool. It’s beautiful and spacious. When looking at the model apartment I noted the updated look and style which is another great feature especially for the price. -
Review 11 (2022-11-18 - Rating: 5)
I moved in January 2020. Management was on there A game the property was flawless! I mean, I was very impressed to see how clean it always looked. What I really like is that Maintenence is and has been the same crew since I’ve moved in. With the exception of one new guy which he does an awesome job now of getting back to the glory days of a clean community after they transitioned and promoted the old groundskeeper who did amazing as well! It takes a good team! Thank you! They are efficient and do their best with all the back orders on parts all last year. It was brutal! I believe that the residence have just as much responsibility as management to keep our community clean here. The schedule of pick ups between the dumpsters have changed in 2021 got really bad. That has improved 100% to date. During pandemic things happened, some staff left for good, residents left and things were scary and tough. The office did the best they could to make sure the residents had all the resources to help with rent and they really worked with everyone. I am very thankful as I almost died here in my own apt with the Virus and recovery was HARD. I had no issues with the assistance they provided. I feel like grey star owners for this property are always coming by. After each visit post pandemic, I’ve seen improvements. I’ve seen them progress forward. I love Sandra she was constant and the heart of the place. I miss her! I’ve had over the years great conversations, real hard conversations, disagreements and even called corporate on issues I’d like to see change with the community. I have never had one complaint about anyone in the office they have all been kind and give me facts. I leave my message and things get done or I get communication back. The office is very accommodating in areas that are flexible if your in a tough situation. I don’t agree with fees like the fetch it’s hands down a useless service to this community. I would like to see improvements where maybe we can opt out of this service as some may find it useful. I think it’s fair for the residents to choose. I do love that they added full size washer and dryers to all units and it’s included in base rent. I love the new update to Dog park and the pools. Very pet friendly community and hoping they add a doggy wash station soon! Vandalism has been really bad this past year and half. Not sure what’s going on but the vandalism is big issue city wide with gangs spray painting cars garages etc. at apt complexes. Cars getting broken into. I know the office is trying their best to figure out a better solution. The security guy that comes thru now only drives around once and is out. I’m night owl and I see him often. The other guy when I first moved in walked the entire property every night. The area this property is located is just convenient and everything is a hop skip and jump away. Traffic not always pretty but that’s this side of town in general. I love all the trees and very peaceful community for the most part. You got a couple of the young and dumb and just plain stupid. But hey to each their own! I don’t have parking issues bc I rent a carport so I can’t speak to the open parking. Mailbox issue has only happened once since moving in. I’ve made at least 7 friends living here and counting. So the people for the most part are great! I see lots of families of all sizes here, very diverse community. If I had a magic wand I would magically -Make fetch an option for residents , -Bring Sandra back, -Have SAPD as our security, -enclosed or monitored mailbox station, - cameras at gate entries of vehicles , -doggy wash station and expand the dog park. ***If your planning to move here ask ALOT of questions based on more recent reviews. They are happy to answer! It’s not a bad place to live. Take care neighbors and see ya around the property if you choose to lease here. -
Review 12 (2024-12-11 - Rating: 5)
Very pleasant experience living here for the past year. Love the location as well as it being gated -
Review 13 (2020-07-07 - Rating: 5)
I LOVED living here! The apartment we were in was perfect, great layout and the grounds were always kept clean. We enjoyed the two pool option, amazon lockers on site and the friendliness of all workers. The front desk ladies were amazing and the maintenance guys were fast and efficient. Thank you Anissa, Bri, Jocelyn and Sandra for a great experience! If it werent for us moving out of state, we would for sure have stayed here!!! Would recommend this apartment complex to everyone!!!!! Thank you again for the wonderful living experience!!!! Will miss you ladies! -
Review 14 (2024-02-14 - Rating: 5)
Toured the property and was impressed by how nice the staff was! I like their amenities and what the units have to offer. The best part of this property is how its hidden next to the park, so its nice and peaceful!! -
Review 15 (2019-04-30 - Rating: 5)
Ive lived here for almost 3 years, and its been nothing short of fantastic. Maintenance is the quickest Ive ever seen at an apartment complex. I once had an issue with the dishwasher, put a ticket in that night and the next afternoon when I got back from work it was fixed. The pools are great, the gym is nice (although lacking a lot of heavy weight plates). No noisier than any other apartment complex. Front office staff is awesome and has never been anything but kind to me. Rent is extremely reasonable especially being in such a convenient area, everything you could ever want is right across the street. The only negative in 3 years is someone busted the mailboxes once and we had to get our mail at the post office, but you cant blame the complex for that (at least I dont, they fixed it pretty quickly as well). -
Review 16 (2019-02-06 - Rating: 5)
We are very happy in our new home. The staff are very polite and professional. The day we came just to look around searching for a place that will fit our budget and a nice place, we all found it here!!! To apply was simple, they even help you out and same day we were approved. It’s going to a month and I can’t complain it’s quiet, to me very peaceful! The gym it’s great and the best is that the stores are so near by and that’s a deal for me. But, nothing is perfect so ... the only thing that to me is negative and positive in a way it’s the garbage fee, it’s high and I have the dumpster right across my apartment, but hey like my partner say “they come and pick it up you don’t have to deal with it” but it was not on our budget list I say.... but I really do recommend this place, all I want and need is here, it’s home .... thank you Jessica, the assistant manager Katie and manager for all your help and support!!! Bless you all -
Review 17 (2024-02-22 - Rating: 5)
Toured the property and was impressed with how peaceful the property was. I love that it has a walking trail to the city park next door. The staff was friendly and helpful! Looking forward to moving in soon!!! -
Review 18 (2024-08-30 - Rating: 5)
Best apartment complex that I have ever lived in. Staff and maintenance workers are always polite and saying hi or answering question if they can at the time. -
Review 19 (2019-11-18 - Rating: 4)
So far so good. The pool and barbecue area is very nice. My only concern is that the trash piles up over the weekend after parties and isnt taking out until Sunday evening or Monday morning.These apartments are really good for the price. I would definitely recommend them. I hope the neighborhood portal takes off. It will be nice to stay connected. -
Review 20 (2024-12-11 - Rating: 5)
Great apartments! Loved the office staff -
Review 21 (2016-01-06 - Rating: 5)
Have been here almost a year! The complex is very quiet. Never had any issues when maintenance is needed they are quick to respond and help. Love love the location right in Alamo ranch but with all the trees you cant even tell that your in the a huge shopping center! Walmart is walking distance! The park that somewhat connects to the apartment that has a walking trail now!This is my first time in an apartment and this complex has made my experience very positive and makes my apartment feel like home. -
Review 22 (2016-07-10 - Rating: 5)
I Love It here!! Dont know why people are so mean. Staff (Gabbi, Samantha, Jessica and Robbin )are great ladies that Ive met. No problems there. The locate is great and the needed stores are walking distance if you want to walk. The complex is beautiful and so much shaded areas. Neighbors are nice, friendly and quite. At least in building 6. I also feel very safe since I work very early hours. Maintenance workers do thier job well too. Im happy here and plan to safe here for a long time. Great Job!! -
Review 23 (2019-12-27 - Rating: 5)
Sandra is nothing short of amazing. We have had really bad experiences at past complexes & the moment we walked through the doors at Laurel Canyon she made us feel so at home. She has made everything from application to move-in very smooth & stress free. We absolutely adore her & everyone else we have met working in the front office & we are so excited to be living here! -
Review 24 (2023-05-25 - Rating: 5)
Beautiful area with great access to schools, parks, shopping and eating. Staff is great and the value of my unit is perfectly reasonable. I love Laurel Canyon Apartments! -
Review 25 (2020-06-05 - Rating: 5)
Just love it here! Grounds are always clean unlike other apartment complexes. LoveyFlowers sprinkled all over the complex. The pool is so clean and inviting i just couldnt wait to take a dip . They even have gas Bar BQ pits right beside the pool area that are well maintained. My apartment has a great lay out . when im on my balcony i have such a lovey view of the trees . clean pet stations for your fur babies even bark parks that are also clean . trails to walk through and even a well maintained gym love it here. -
Review 26 (2018-04-22 - Rating: 5)
The units are in a great location. The renovated units are nice. The pools and gym are very clean and nice. The main office and public space are very nice. Rent its reasonable and parking is decent. The gate has some trouble every now and again, but overall the grounds are nice and well kept. I only wish the units could get fiber speeds but sadly its copper into the units, do dont expect anything above 30mbps. -
Review 27 (2024-12-11 - Rating: 5)
Thanks for the amazing cookies Adriana! They were soooo good!! -
Review 28 (2019-07-18 - Rating: 4)
So far so good. I have only been here less than a month. No major issues so far. The staff does their best to keep the property clean and presentable, but of course, people will be people. If I had to comment on anything it would be 1) the entrance gates pretty hardly ever work. 2) It is obvious that someone has tried to break into the mailboxes. That is a real concern to me. I really think they should get that fixed. 3) Lastly, maybe a little more lighting around the pool. 4) Almost the entire apartment is carpeted. I HATE carpet. I have two boys and a dog. Recipe for accidents. Feels like a setup. Thats pretty much it for now. -
Review 29 (2022-09-24 - Rating: 4)
My family Has been living in the community for three years now. Through management changes things have gotten better and we really enjoy the community events that are hosted throughout the year! I chose this community because of its Location and I like the fact that it is near so many schools as well as stores and shopping centers!Also have to say Ms. Sandra is the best! -
Review 30 (2016-07-25 - Rating: 5)
Update 7/25/26I have lived here 7 months and I love it!!! I work late and I feel safe when I get home after midnight. EXCELLENT STAFF(Sammy, Gabby, Jessica and maintenance guys) AND EXCELLENT CUSTOMER SERVICE and grounds are kept beautifully . Keep up the GREAT WORK!! All of you deserve a big raise!!!!Beautiful, safe and clean complex. I work evenings and feel extremely safe coming home. -
Review 31 (2020-06-30 - Rating: 4)
So far its been enjoyable for having been here a little over a month. Havent seen/ heard any drama. Fairly quiet at times. Parking its plentiful. Property upkeep is decent. Its been a while since the onsite gym has been open due to COVID-19 so had to spend a little extra money to join Golds gym which is literally a 4 minute drive. Love the convenience of everything being nearby (shopping, eating, entertainment). Staff and maintenance crew here are great. -
Review 32 (2018-01-30 - Rating: 5)
While I have not moved in yet (apartment complex is renovating an apartment for me), my experience with them has been phenomenal! The entire staff, especially Sandra, is friendly and helpful in many ways! After viewing many other apartments around town, and I am confident in my decision with Laurel Canyon Apartment. Undoubtedly, they are a hidden gem in Alamo Ranch! -
Review 33 (2024-12-12 - Rating: 5)
Staff is very friendly , the apartments are Beautiful ! -
Review 34 (2019-05-16 - Rating: 5)
I literally never review things, but Im currently working on leasing with Laurel Canyon. The two ladies Ive dealt with over the phone: Sandra & Jocelyn have been sweeties & I cant wait to apply ♥** Update ** I applied & was approved. Tomorrow will make a week & I can honestly say Im so happy with my choice of moving here ♥ -
Review 35 (2017-08-26 - Rating: 5)
I have not lived here but only applied so my review is not of the apartments, though they seem lovely. My review is of the absoluly wonderful woman, Sandra, who I initially spoke with when I called and signed on with. Shes so sweet and made me feel very much at ease! Yall have a good one with Sandra. -
Review 36 (2024-12-11 - Rating: 5)
Always a pleasant experience , Adriana always finds a way to help out -
Review 37 (2017-09-07 - Rating: 5)
Toured many places before deciding on this apartment and have been very pleased with the service from the staff and move in process. No complaints. Fitness center is the best Ive seen and its never over crowded. I was skeptical on the valet trash fees but figured it would be worth it to have trash picked up at the front door -
Review 38 (2020-05-14 - Rating: 5)
I have lived here for 4 months and I absolutely love it here. Its so quiet and peaceful. I would recommend to all friends and family. The staff here is amazing. Maintenance are nice and prompt. They get the job done. If I have any issues the problem gets resolved no later than the next day. -
Review 39 (2024-01-31 - Rating: 5)
I’ve lived in apartments for two years and I can definitely say this is the most comfortable and content I’ve been in one. Very family friendly environment, awesome community events that my little one enjoys, and great staff -
Review 40 (2023-11-11 - Rating: 5)
Jackie is an amazing agent! The community is gorgeous and located a beautiful area! Very friendly and professional staff! I cannot wait to move-in next month! -
Review 41 (2017-05-04 - Rating: 5)
We visited Laurel Canyon Apartments today and both me and my husband fell in love with this place and we both agree that it will be the best place to raise our daughter so next week we are going to do the application and see what happens from there. Jaqueline helped us out a lot. This was our fifth apartment in two days that we had seen and we just love the layout and everything.Mrs. Gleason -
Review 42 (2024-04-24 - Rating: 5)
I have loved living here, the community is quiet and safe and the staff is very helpful!! The area is also very complete and has all the stores and restaurants! -
Review 43 (2024-02-14 - Rating: 5)
This is the place to call HOME!!!My move in was great! Manager Beth is amazing! Whenever I need anything she’s always available! -
Review 44 (2023-02-11 - Rating: 5)
Great location, the pool is my favorite and the office staff is always friendly. Quick to try and resolve my issues. Especially the girls at the front desk. Thank you ladies! -
Review 45 (2017-02-19 - Rating: 5)
Been living here for almost 4 years its a great complex. The property is well taken care. The office staff and maintenance staff are great. Havent had any issue that couldnt be taken care of quickly by the staff. -
Review 46 (2020-11-15 - Rating: 4)
11/15/20Its been ok since the last review.... the Karen neighbor hasnt made a fuss but I suspect one coming. Funny how shes the ONLY one that complains about everyone else but herself. Ive NEVER had noisy downstairs neighbors but shes my first. 🤷♀️ -
Review 47 (2023-02-11 - Rating: 5)
I can honestly say this is such a wonderful place to live! The office staff are always so nice and willing to go above and beyond! It’s a great price and great location but the employees are what makes this place Home! -
Review 48 (2014-02-12 - Rating: 5)
I living here for 2 and half years would . Moved cause I was ill. But now am better and thinking of living there again. Loved it there ,nice and quite . Only complain is parking ,wish they are arrange to your apartment number. -
Review 49 (2017-08-19 - Rating: 5)
I love my apartment and the community is very peaceful and calm. The staff is great and very attentive to your needs and one of the representatives name Sandra is very sweet and does her best to help anyone out. Only the best service here! 😊 -
Review 50 (2018-02-27 - Rating: 5)
This place is incredible! I moved around quite a bit and this is by far the best place Ive stayed. The two things I love the most about this place is how secluded you feel (youre not by some noisy street) and the staff make this place feel like home. You wont be disappointed. -
Review 51 (2020-04-03 - Rating: 5)
Ive only been here a few weeks but so far I love it, friendly neighbors, parking isnt great, but I just got a covered spot so Im good. Clean around the buildings and Im so happy the trash is picked up 5 times a week, super helpful. -
Review 52 (2022-05-11 - Rating: 5)
Love it very nice and clean…. The people in the office are so sweet… love my apartment just the right size for me and my little one.. love the fact that they have to pools -
Review 53 (2024-03-19 - Rating: 5)
The complex staff does a great job of keeping the community clean and looking its best! We really appreciate all their efforts! -
Review 54 (2018-06-26 - Rating: 4)
Maintenance is quick with repairs. Management is friendly, professional and quickly resolve any issues that may occur. The grounds are always clean And both pools beautifully maintained. -
Review 55 (2019-05-31 - Rating: 4)
Friendly and knowledgeable staff has a great response time to our requests. Maintenance is hard working and good at getting repairs done in a timely manner. Grounds are maintained and kept pretty clean. -
Review 56 (2019-01-18 - Rating: 5)
Its been great so far, although im barely home on weekdays but on weekends im home, its very peaceful and quite. My neighbors are friendly and so are the apartment office staffs. the location is perfect. -
Review 57 (2022-11-29 - Rating: 5)
I called and spoke with someone regarding the location, and the property. The young lady that I spoke with was kind and was able to answer all of my question. She was very helpful. I will be on my way to see a unit and I’m looking forward to it. Great staff! -
Review 58 (2024-12-12 - Rating: 5)
Beautiful property and great, attentive staff. -
Review 59 (2023-06-07 - Rating: 5)
This is such a nice Apt Complex. They have perks that everyone is a part of, if they so choose. They care. Dont see that much these days. I would recommend these Apts for your next home! -
Review 60 (2017-12-20 - Rating: 5)
The new management for Laurel Canyon has been absolutely incredible. They have quickly and efficiently helped me solve a financial crisis that was caused by the original management. I could not be more thankful. -
Review 61 (2022-12-28 - Rating: 5)
When I walked in I was greeted right away, staff was super friendly. Price was good for a one bedroom! Would absolutely recommend -
Review 62 (2023-02-11 - Rating: 5)
I recently did a tour and the young lady in the front assisted me was very kind and helpful. She was able to answer all of my question. I’m looking forward to moving in. Great staff! -
Review 63 (2024-12-11 - Rating: 5)
Great service from Adriana very knowledgeable -
Review 64 (2024-12-11 - Rating: 5)
Adriana makes the best cookies -
Review 65 (2018-06-01 - Rating: 5)
Sandra is amazing and really makes you feel at home. Complex is beautiful and I am truly happy to have chosen Laurel Canyon. -
Review 66 (2023-05-25 - Rating: 5)
It’s a really good apartments but one problem is that there are cats everywhere at night and likes to get into the trash -
Review 67 (2022-11-30 - Rating: 4)
My daughter resides there, the staff is friendly and the property is well kept,plus the floor plans are really nice!!! -
Review 68 (2022-09-24 - Rating: 5)
I love how they have events to get the community involved and to meet others that live here. Especially being new to Texas, today having brunch, super yummy! -
Review 69 (2023-07-16 - Rating: 5)
Outstanding location, great apartments! Very friendly and efficient staff. -
Review 70 (2021-06-20 - Rating: 5)
AWESOME place to be! Love the office staff! They all rock and all help as a TEAM! From day 1 they answer all your questions promptly and excellent customer service! -
Review 71 (2024-12-11 - Rating: 5)
Cookies were delicious! -
Review 72 (2018-03-10 - Rating: 5)
Really enjoyed it here, only moving because I’m getting a house. The staff is extremely welcoming and I’ve never had an issue with neighbors. -
Review 73 (2017-07-09 - Rating: 4)
Safe, relatively cheap in a good location. Noise can be hit or miss. Staff was always quick to respond to any issues. -
Review 74 (2017-11-09 - Rating: 5)
Lived here in 2012 from 2013. It was a nice place. Good staff. Very fairly priced with a great area surrounding. -
Review 75 (2019-02-02 - Rating: 5)
Huge property with lots of space to walk around between units without feeling clustered. Plus two pools! -
Review 76 (2018-05-01 - Rating: 4)
Great apartments for awesome price, pet friendly. Great place to start off if just pcsing. -
Review 77 (2024-07-12 - Rating: 5)
Thank you for always handling my clients with care! -
Review 78 (2022-09-10 - Rating: 4)
A walking trail, 2 pools, 2 dog parks, a community center. Hospitable and friends staff -
Review 79 (2022-03-16 - Rating: 5)
Very nice but rent increases without consent, to match the market increase! -
Review 80 (2021-06-19 - Rating: 5)
AWESOME place to be! Love the office staff! They all rock and all help as a TEAM! From day 1 they answer all your questions promptly and excellent customer service! -
Review 81 (2019-06-01 - Rating: 5)
This place is awesome! Its very clean! Also very spacious for a great price! -
Review 82 (2022-01-01 - Rating: 4)
The office staff here is awesome! They are always very responsive. -
Review 83 (2022-07-11 - Rating: 5)
Great apartments, very beautiful place to live. -
Review 84 (2018-08-17 - Rating: 5)
I think this is a great apartment . Love the gym and the trail . -
Review 85 (2022-12-30 - Rating: 5)
Super friendly and helpful staff! Thank you, Dominique, for answering my questions and for all your help! -
Review 86 (2021-06-11 - Rating: 5)
Great place to be! Outstanding staff, theyre all so awesome! -
Review 87 (2024-12-11 - Rating: 5)
Nice staff ! -
Review 88 (2025-02-11 - Rating: 4)
Nice place! -
Review 89 (2019-04-26 - Rating: 5)
Nice place - to live - quite - beautiful surroundings - great people -
Review 90 (2022-09-24 - Rating: 5)
What an amazing brunch. Love living here. -
Review 91 (2016-06-21 - Rating: 4)
Everything is so close by. No issues or problems with neighbors. L -
Review 92 (2020-09-05 - Rating: 5)
Loving place very quiet and management is amazing. -
Review 93 (2019-05-15 - Rating: 4)
I like the cool wind sounds, preettyy! -
Review 94 (2022-04-09 - Rating: 5)
The staff here is very professional but friendly. -
Review 95 (2018-02-09 - Rating: 5)
Great staff always nice and helpful. -
Review 96 (2018-06-18 - Rating: 5)
Nice gym -
Review 97 (2017-09-26 - Rating: 5)
BELLA -
Review 98 (2025-03-04 - Rating: 5)
Dave was awesome with answering all my questions about my move in. Looking forward to moving in soon -
Review 99 (2023-09-16 - Rating: 5)
Very good place and good facilities -
Review 100 (2023-01-12 - Rating: 5)
A beautiful and quiet place 😄