Hawthorne at Crenshaw

Photo of Hawthorne at Crenshaw

Located in Houston, Texas

Address: 4811 East Sam Houston Pkwy S, Pasadena, TX 77505, United States

Phone: +1 832-702-3389

Rating: 4

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Apartment rental agency
  • Apartment building

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-24 - Rating: 5)

    We have lived at Hawthorne since October of 2021, and I absolutely love it here! This community is incredibly family-friendly and always hosts events for the kids. They truly go out of their way to make everyone feel special. Over the time Ive lived here, weve experienced two pregnancies, and both times, the management surprised us with thoughtful baby gifts, which was such a kind gesture.Hawthorne also hosts monthly events that bring the community together, allowing us to interact and spend time with our neighbors. The amenities are fantastic – our son loves spending time at the park and pool, and my husband and I enjoy the game room where we can play pool and relax by the grill outside. Overall, it’s been a wonderful place to live, and I’m grateful for the sense of community and care we experience here.

  • Review 2 (2024-10-11 - Rating: 5)

    We’ve had an amazing experience at Hawthorne at Crenshaw! The entire staff is incredibly friendly and always willing to help with anything we need. Danielle was very helpful when we moved in and was always so nice when we go to the leasing office. They really go above and beyond to make everyone feel at home. The community events are always fun and a great way to meet neighbors, which really makes you feel like part of a community. The amenities are top-notch, and we loved spending time at the pool and fitness center. It’s such a welcoming environment, and we felt at home from day one. Highly recommend to anyone looking for a great place to live!

  • Review 3 (2024-12-28 - Rating: 5)

    I have resided in this community for the past three years and am thoroughly satisfied with my experience. The staff, particularly Danielle K, is exceptional in their promptness and dedication to resolving issues. The community is welcoming and inclusive, and the atmosphere is vibrant and engaging. The property’s convenience and accessibility to the beltway makes for easy commutes. Additionally, there are a variety of dining and shopping options located nearby.

  • Review 4 (2024-11-17 - Rating: 5)

    Ive been living here for a couple weeks now, and everything is great, Indira has been really helpful from the start! From giving me and in-depth tour of the property to answering all of my questions. Indira made the move in process so easy, explained everything to me and went over everything I needed for me and my dog to move into this beautiful property! Amenities are awesome and the apartment is beautiful and really clean when I moved in! Thank yall

  • Review 5 (2024-09-30 - Rating: 5)

    I had the pleasure of visiting Hawthorne at Crenshaw recently, and I was blown away by the experience! The property is immaculate, with beautifully landscaped grounds and top-notch amenities that make it feel like a resort. The apartments are spacious, modern, and thoughtfully designed to cater to all your needs.Alexus, the property manager, was fantastic. She was incredibly welcoming and took the time to give me a thorough tour of the property. Her knowledge and enthusiasm about the community were evident, and she answered all my questions with patience and clarity. Alexus’s professionalism and warm personality made a lasting impression on me.If you’re in the market for a new apartment, I highly recommend giving this place a visit. You won’t be disappointed!

  • Review 6 (2024-11-09 - Rating: 5)

    Danielle was an AMAZING tour guide for us this evening with the most amazing energy. After touring apartment complex’s all day we were feeling a bit discouraged and Hawthorn At Crenshaw felt like a breath of fresh air. Danielle took her time even with technical difficulties out of her power, to get to know us and our needs. We brought our 2 year old with us and she even stoped with us to talk about the complex by the playground which was just perfect for us and our son. The complex and the floor plans are beautiful and Danielle made our experience even better. Can’t wait to hopefully move here in the coming months.

  • Review 7 (2024-11-18 - Rating: 5)

    Beautiful community and excellent customer service. Im highly impressed with the tour I had with Alexus. She was so patient and helpful with my million questions!! Ill be applying very soon

  • Review 8 (2024-05-13 - Rating: 5)

    I have lived here for half year, and it has been an amazing experience. I cannot thank the property staff enough for all the work that they do. Their customer service is superb. They really go above and beyond. I always get a call back to follow up on anything that I need; they are really good at communicating both good or bad news. My unit is spacious, I never had issues with anything, and it’s quiet. They pick up the trash and the amenities are always clean. I read a few reviews here, and I would like to clarify that crime doesn’t have an address. It is not management’s fault that some people have no respect for other people’s property. It’s not fair to blame them or anyone about it, but the criminal. I am very happy and proud of where I live, and I will definitely renew my lease. I encourage anyone to come and be part of my experience.

  • Review 9 (2024-09-13 - Rating: 5)

    I lived here for 4 years now and Alexis, Danielle, and Yadira have been kind and helpful when weve had any issues. Mr. Jason, who does maintenance here is always greets you with a smile and a wave and most importantly always on top of his game.

  • Review 10 (2024-10-15 - Rating: 5)

    I’m starting out my second year here and I love it!! We play at the park often, and the pool is nice to relax (or not) with the kiddos!

  • Review 11 (2024-09-17 - Rating: 5)

    Danielle was a sweetheart and so informative and helpful! Love how she took care of me and helped me find such a great unit. Love all the amenities!

  • Review 12 (2024-09-11 - Rating: 5)

    Im going on 6 years living here and I wouldnt live anywhere else. The office ladies are absolutely wonderful and very helpful. The accommodations are excellent and its just a wonderful place to live

  • Review 13 (2022-11-17 - Rating: 5)

    I absolutely love Hawthorne at Crenshaw! They’re apartments are beautiful, the front office and maintenance are always on top of it and the grounds are always so well kept! 10/10 recommend. And if you do want to check it out, Alexus in the front office is the absolute best ever! She’ll take care of you!

  • Review 14 (2024-05-06 - Rating: 5)

    We just moved into our apartment with the help of Indira! So far we love the complex and that they’re pet friendly, can’t wait for our new journey here! The management has all been so helpful and nice during the process but specifically Indira, she’s helped us with making it a stress free and easy moving experience!

  • Review 15 (2022-03-31 - Rating: 5)

    Been here for about 6 months now and I have no complaints. The apartments are what they state to be. The staff is super nice, amenities always open & clean, and the maintenance is timely.

  • Review 16 (2024-11-12 - Rating: 5)

    Such a beautiful community with character! The office staff is always friendly when I come in and happy to help.

  • Review 17 (2023-08-09 - Rating: 5)

    My wife and I have lived here in building 15 for a couple years now, and I can confidently say that this is the BEST place I have ever rented. Everything from the apartment quality themselves, to the management, to the maintenance team, and the other features like the pool, work out space etc. Its ALL A++. I could go on and on about some key experiences I had here explaining why living here is so good.The management is top notch and they really care about the residents. I love how over the years they have done little get togethers for residents or even little goody bags for your pets, given out breakfast at the gate as you leave for work etc. They go above and beyond with these things and it really makes a huge difference. Ive never known another complex to do anything near as much as they do. Also if you submit a maintenance request almost always its completed by the end of the day. The workers that they have here are amazing and friendly and always do an amazing job.After a couple years of living here Im sad to be moving to a different state, I wish I could just stay! Highly highly recommend that you make the Hawthorne at Crenshaw your next home.

  • Review 18 (2024-07-23 - Rating: 5)

    I should write this. Living in Hawthorne at Crenshaw has been the best experience I have had in an apartment complex. Since the very beginning, I was received with my family in such a kind and pleasant way that without a doubt we moved. Danielle, Alexus, the whole staff... what a professional team! Last Sunday was our last day living there, but we moved due to a wonderful reason. Otherwise, I would continue living there like in a Paradise, because they work very hard to keep you in love with the place you are living. My family and I were packing to move out and it was impossible not to cry, because this type of complex with the activities, the community, the staff in charge, the maintenance team (Jackson, you are so valuable!), the design, the landscape, the convenient location, the beautiful and elegant apartments; builds an attachment. My son told me, mami, Im gonna miss this place a lot, please take my a photo in every place of this apartment!!. Indeed, every memory there, inside and out, brings a smile to our faces and deeply in our hearts. Thank you Danielle, Alexus, all of you working there, because you are marking peoples lives doing such a wonderful job!!!

  • Review 19 (2024-04-25 - Rating: 5)

    GREAT management! Thank you to indira for helping me & my boyfriend get moved in as soon as possible and is very very helpful , very kind and know what she is doing!!! Now were successfully moved in with great appliances clean apartment fits very well for me and my boyfriend thank you Hawthorne apartments!!

  • Review 20 (2024-11-19 - Rating: 5)

    Indira the leasing office was very good and fast on getting us into the complex! Customer service the best!

  • Review 21 (2024-02-29 - Rating: 5)

    From touring to moving in, the staff at Crenshaw at Hawthorne has been top notch! Danielle is super friendly and willing to answer all the questions. Alexus & Tannah have also been super helpful is answering my questions and willing to help me when learning about the various amenities on the property. My unit is very nice with modern appliances and hardware. The community is quiet, clean, and friendly.

  • Review 22 (2024-02-09 - Rating: 5)

    Iv toured many properties, but hawthorn was exceptional in all aspects. It seems like they really care about their residents with all the events I heard about. Specifically the wine tasting I’m looking forward too. Alexus was very knowledgeable & professional. I cannot wait to move in this year!

  • Review 23 (2020-07-27 - Rating: 5)

    First off, I would like to say how welcoming Cassandra was from the time we walked in to tour the community, she is truly awesome! her customer service is exceptional. I have not had one single issue since the time I moved In. my apartment is so beautiful and worth every penny. I could not be more happier with our decision to move here. The complex is so peaceful, quiet and every neighbor we have run into are always so nice! I feel so safe walking alone to my apartment coming from work, grocery etc and that says A LOT. Thanks to the front office staff and maintenance for making us feel right at home. You guys are doing so great!

  • Review 24 (2022-07-22 - Rating: 5)

    Friendly and helpful office staff and the amenities are really nice, tons of area to relax and grill etc. Pool is very resort style and gym is huge. My friend has lived here for years and maintenance has always taken really good care of her needs. Lots of fun resident events too! Definitely recommend.

  • Review 25 (2025-02-12 - Rating: 5)

    Very Nice Apartment Complex , office Staff Friendly and knowledgeable.

  • Review 26 (2020-02-05 - Rating: 5)

    This is my 1st apartment in Pasadena, TX since July 2018. I really like it here, overall great move-in experience. Extremely friendly Manager Amanda and staff who are easy to work with and always very helpful.No parking issues and it does not flood here thank God!...I have a washer and dryer in my Apt too!.The maintenance staff is responsive, respectful and kind. They go above and beyond just helping you...

  • Review 27 (2022-01-06 - Rating: 5)

    Recently had some repair needs. The maintenance gentleman came out that same day and took care of the problems. I mentioned something in my bathroom and he checked that. He had urgent needs to attend to and said he would be back by the end of the day. True to h is word, he came back and corrected that as well. I love these apartments. Quiet, wonderful neighbors, excellent maintenance, the best front office staff. Just love living here!

  • Review 28 (2022-10-05 - Rating: 5)

    I adore Devon she helped me with the process of getting my apartment. She is so kind, friendly, and definitely went out of her way helping me find the right floor plan, as well as showing me the available ones . She is truly a blessing to the apartments. Thank you she definitely deserves a raise. And she keeps you update with the process as well

  • Review 29 (2023-12-15 - Rating: 5)

    Absolutely gorgeous property, the pool area gives resort style vibes. the office staff is welcoming and professional. Feels like home!

  • Review 30 (2020-01-28 - Rating: 5)

    Been here for over a year and I have never lived in a better community. From Downtown and the galleria, this community is more focused on you the tenant and less on trying to cover its own faults. The gym is consistently being used and the individuals using it take care of it , the pool area is super clean, and the rest of the common areas are always cared for. If something is out of order, its usually fixed by maintenance asap.

  • Review 31 (2022-12-21 - Rating: 5)

    There is a difference at Hawthorne vs other apartments around the area. The staff are friendly, helpful and really do care about their residents feeling at home. Things break over time and Ive seen they’re quick to resolve the issue. The office staff are attentive to concerns when brought to their attention.

  • Review 32 (2017-10-09 - Rating: 5)

    I absolutely love it! My husband and I have looked at about 4 apartment complex before we came here and let me tell you it was nothing compared to Hawthorne at Crenshaw! From the moment we walked in, it was a great experience! Great staff. Very nice and clean! Hailey provided great customer service as well as August. Hailey took us on a tour and I immediately fell I love! I told my husband that this was it and I wanted to move in! It is a great location, very close to many great places and to top it off is that THEYRE NEW! Weve been here going on a month and we love it! I absolutely love my apartment! If you are looking for a place to live, I highly recommend Hawthorne at Crenshaw!

  • Review 33 (2017-09-18 - Rating: 5)

    I absolutely fell in love with this place. The staff is friendly and very helpful. I met with August and she took her time to show us around and made us feel wanted to be there. To be honest, I looked at 4 apartments before I went here and I told my fiancee, I WANT TO LIVE HERE. The complex is beautiful, the apartments are gorgeous, and the staff is AMAZING, especially Mrs. August. I will be in the process in moving in by the end of October. I f you are looking for an apartment, I highly recommend this place and schedule an appointment with Mrs. August. They are still building, I mean it is a NEW complex. Obviously there is going to be noise in the AM, so if you are NOT a morning person you might want to think about waiting until they are finished building. :)

  • Review 34 (2017-10-31 - Rating: 5)

    The leasing office and all of the employees are absolutely fantastic. If that’s not enough to make you want to stop by, just a look at one of the units will make you want to make this place home. Beautiful amenities, like the 24 hour cyber cafe and an AWESOME gym! All of our neighbors have been so friendly, and you can just feel how great this Hawthorne community is.

  • Review 35 (2018-07-03 - Rating: 5)

    I stayed at the Hawthorne with my friends for a few weeks and loved the location and staff! The staff are super friendly and take time to make sure youre well taken care of. The pool desk is awesome!! Fire pit zone equally epic. The Billiards room is nice and they got a nice table to challenge your friends. Gymnasium is a good size and has a lot of equipment and stations to chose from. Complex is secure and the loss prevention-security staff are cool! Management team is awesome as well! Its also centrally located near shopping retail malls, H-E-B stores, hardware shops, and the local hsopital. Fantastic location!

  • Review 36 (2020-01-16 - Rating: 5)

    This is a great place to live! The people in the office are professional and go out of their way to help us with whatever we need. The maintenance team takes care of us whenever we need anything too. We like the social events they plan for us and we have great neighbors. We love all of the amenities too.

  • Review 37 (2023-02-20 - Rating: 5)

    The management staff from day one has been responsive and attentive. The residents here are friendly and helpful as well. I feel safe in the community. The landscaping and cleanliness of the units and grounds is top notch. - From a verified resident on ApartmentRatings

  • Review 38 (2019-09-21 - Rating: 5)

    I have been living here about 2 months now and I absolutely love this place. I looked around at several locations including pearland and league city areas and this is by far the best. They have wonderful spacious layouts and amazing prices. The granite countertops, wood floors, and stainless steal appliances are beautiful. I have a layout with white cabinets and they are gorgeous. The staff are great as well, super friendly and will help with anything. They have an easy to use online portal for residents where you can pay for your lease and submit maintenance requests. The salt water pool is great and all the residents that are there are cool as well. Everyone is so welcoming and they have social events that are even fun for the kids. It’s gated and safe. Extremely clean property with professional staff. Always plenty of parking, and they even have Stockwell and Luxer One. If you’re looking for an apartment this is it. I’m happy to call this place home.

  • Review 39 (2021-03-13 - Rating: 4)

    (So pros and cons)Pros: the community is very nice, people are nice, staff is awesome and very helping, maintenance fixes apartment issues promptly. The pool area is very nice. parking is pretty sufficient except on the weekends smh. Lol. Computer area is very helpful and the grills around the community are very efficient.Cons: The community smells of poop often, it is very overwhelming coming from the dog park inside the community. Not enough poop disposal stations for people walking their dogs around the community to just get a bag and dispose of the poop. The TV’s around the chill areas and grilling areas never work, it’d be nice to see some RV while grilling, the billiard table sticks are messed up so no point in playing billiards. It would be also nice if a trash can was placed by the mail to dispose of junk mail. Not everyone wants junk mail. Just a thought as well.

  • Review 40 (2023-08-28 - Rating: 5)

    I came here because of the reviews and this place checking all the boxes on my list, but mainly I came here on the recommendation from Marquis at Hawthorne in LaPorte. The process was smooth and easy. Im looking forward to my move in and will update my review then. Also a special thanks to Danielle (spelling?) for my tour today and answering all of my questions! Regards, Josh B

  • Review 41 (2022-06-24 - Rating: 4)

    I lived here for 1 year. Everything was great. Never had any issues with the neighbors or management. the people upstairs from me were a little loud but that expected living in an apartment. I must say I enjoyed the year that I was there.

  • Review 42 (2020-01-25 - Rating: 5)

    The BEST community in Houston!!! I absolutely love it!!! I am impressed with the awesome customer service and the amenities WOW!Maintenance is unbelievable helpful!Everyone here goes above and beyond for us.They know residents by name which is extremely impressive!I love the homes and I recommend them 100%Thank you and keep up the good work!!!

  • Review 43 (2024-02-09 - Rating: 5)

    I deliver the mail to this complex the staff is always so nice! These apartments are the nicest and most kept up on my route.

  • Review 44 (2018-03-07 - Rating: 5)

    We were looking for nice apartments in this area so we stopped by to look at what Hawthorne at Crenshaw had to offer. The outside looked amazing and we were greeted by Sheree in the office with a smile and Starbucks Iced Coffee. We were already sold! The apartments overall exceed our expectations and feel like we finally have a lovely home to live in. Come by and visit their amazing, smiling staff!Thank you Sheree!

  • Review 45 (2024-11-06 - Rating: 5)

    Beautiful property, great amenities and is always clean!

  • Review 46 (2024-11-12 - Rating: 5)

    Beautiful community and very welcoming staff, such a sense of community here!

  • Review 47 (2023-02-13 - Rating: 5)

    Very responsive and efficient staff! They were quick to solve issues with regards to maintenace and utilities. The supervisor was the one who came and fix our breakers. Community is closed to all shops too.

  • Review 48 (2021-01-15 - Rating: 5)

    Customer service here exceeded my expectations! From the moment you arrive, touring, move in process, maintenance or anything you may acquire! Such a beautiful community and outstanding staff, really makes you feel right at home. Also pet friendly, and that’s a huge plus for me!!😊

  • Review 49 (2023-07-30 - Rating: 5)

    What an amazing community and amazing service . Danielle immediately made us feel right at home, provided answers to all our questions and detailed instructions on next steps. We are looking forward to our time there!

  • Review 50 (2021-09-14 - Rating: 5)

    The best management team around! My move from San Antonio to Pasadena was seamless thanks to everybody on the Crenshaw team. Beautiful property all around. I’m so excited to continue my journey here ☺️ 10/10 👍🏾

  • Review 51 (2021-11-19 - Rating: 5)

    5 Stars for sure!! I would give more if that was an option! Devynne is AMAZING!! Her customer service is above and beyond for residents and also future residents!!! The property itself is awesome and the quality of the units and amenities are all on point! Highly Recommend!! 💛💛

  • Review 52 (2022-12-21 - Rating: 5)

    This place is really nice, its almost like living in a resort with a bunch of amenities with Starbucks cafe and all!!! Most of all, the people in the Admin office are truly friendly and helpful. Best place ever :)

  • Review 53 (2022-09-30 - Rating: 5)

    Absolutely love this property!! Tannah was very personable and made me feel so at home. I will definitely refer anyone I know interested in moving here!

  • Review 54 (2024-02-09 - Rating: 5)

    This property is amazing the community they have created here is definitely top tier! The staff is amazing and always responsive and willing to help

  • Review 55 (2025-01-15 - Rating: 5)

    A gorgeous community, with awesone amenities!

  • Review 56 (2024-01-24 - Rating: 5)

    Beautiful property ! I love their events, and the staff is absolutely amazing! Im so glad I chose Hawthorne at Crenshaw!

  • Review 57 (2017-12-01 - Rating: 5)

    Beautiful apartments and a responsive and caring staff. Here, youll find compassionate people and a home youll love thats close to your new favorite restaurants!

  • Review 58 (2025-01-15 - Rating: 5)

    Beautiful complex! Highly recommend

  • Review 59 (2020-01-25 - Rating: 5)

    Top notch! They are always ready and willing to help. Maintenance team is prompt and efficient. Love living there. So many amenities and quiet.Definitely recommend this community!

  • Review 60 (2022-06-30 - Rating: 5)

    Great staff!! I stopped by today and had a great experience! Alexus was very helpful and knowledgeable with all the property questions I had! I would definitely recommend this property!

  • Review 61 (2020-11-20 - Rating: 5)

    Beautiful property, maintained very well, and competitively priced. I am extremely impressed!!!! If you are in the market this is worth checking out for yourself, it is the best I’ve seen and anxious to move in. More to come I will keep you posted.

  • Review 62 (2022-07-22 - Rating: 5)

    Took care of dishwasher issue the same day. I called in the morning as soon as the office opened, and the dishwasher is working now! Thank you so much!

  • Review 63 (2022-04-03 - Rating: 4)

    Very nice apartments , lots of great amenities but severely overpriced and tend to run a bit small in square footage for what rent they charge.

  • Review 64 (2020-01-25 - Rating: 5)

    Love this place and the maintenance team! They are always timely in getting things done. I appreciate the office staff as well. They do a great job.

  • Review 65 (2021-09-10 - Rating: 5)

    This community is beautiful and well maintained! The location is convenient and amenities are awesome. Devynne greeted us with a smile and was very knowledgeable and very helpful!

  • Review 66 (2020-12-07 - Rating: 5)

    Had a great time touring the complex. Right off the bat Anna was welcoming and helped with any questions we had, and really helped us find what would fit for us.

  • Review 67 (2021-10-28 - Rating: 5)

    This is a great community all the way from the maintenance to the lovely women who are so helpful in the office. I dont think any other community around is it more dog friendly

  • Review 68 (2021-01-26 - Rating: 5)

    Had a great experience with the office staff. Walked in and greeted with a smile. They were kind, patient, and very helpful in answering all my questions.

  • Review 69 (2021-01-16 - Rating: 5)

    Tannah is a ray of sunshine in the leasing office, and there are so many great amenities. Would definitely recommend leasing here!

  • Review 70 (2025-01-15 - Rating: 5)

    Gorgeous apartments!

  • Review 71 (2020-01-29 - Rating: 5)

    Kris was a fantastic guide showing us around. We are soooooo excited to moving to this beautiful property!

  • Review 72 (2025-01-16 - Rating: 5)

    Love the appartments!

  • Review 73 (2020-01-29 - Rating: 5)

    I love my apartment!! Maintenance is great and I’m so close to work! 👌

  • Review 74 (2018-05-27 - Rating: 5)

    Good place, the apartments are really nice and its pretty big for a tiny place!!

  • Review 75 (2020-01-29 - Rating: 5)

    Couldnt have picked a better place to live. Great staff always on top of everything, very friendly, glad I made it home!

  • Review 76 (2020-01-30 - Rating: 5)

    Live the community. Staff members are very welcoming. Great place to start a family.

  • Review 77 (2021-01-15 - Rating: 5)

    Beautiful and clean property. Management truly cares about their residents.

  • Review 78 (2017-10-06 - Rating: 5)

    Awesome place. Friendly staff. And fix things quickly. Beautiful property!

  • Review 79 (2020-01-28 - Rating: 5)

    Great community to live in. Love the staff!!! Always there to help. I highly recommend.

  • Review 80 (2020-06-10 - Rating: 5)

    Its a beautiful and excellent quiet property and give exceptional service I love

  • Review 81 (2017-12-05 - Rating: 5)

    Gorgeous apartments, very nice and professional staff..

  • Review 82 (2022-07-22 - Rating: 5)

    Beautiful property amazing management and maintenance!

  • Review 83 (2020-01-16 - Rating: 5)

    Great atmosphere, friendly staff and great amenities.

  • Review 84 (2020-01-25 - Rating: 5)

    Beautiful community, great location, friendly staff

  • Review 85 (2020-01-17 - Rating: 5)

    Nice

  • Review 86 (2017-12-24 - Rating: 5)

    Love everything about this place

  • Review 87 (2020-01-16 - Rating: 5)

    Great Community!

  • Review 88 (2019-12-14 - Rating: 5)

    Good place to move to

  • Review 89 (2017-12-07 - Rating: 5)

    Cute apartments

  • Review 90 (2017-11-28 - Rating: 5)

    Nice place

  • Review 91 (2018-01-17 - Rating: 5)

    Here we did the striping

  • Review 92 (2020-07-27 - Rating: 5)

    Visiting my son during my birthday

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