Emerson at Trace
Located in Houston, Texas
Address: 618 El Rio St, San Marcos, TX 78666, United States
Phone: +1 833-350-1828
Rating: 4.5
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Apartment rental agency
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-24 - Rating: 5)
Best place I’ve lived at! They are quick w maintenance work & love how friendly the staff are! Especially Cassie & Stephanie! They make you feel at home with their energy! I’ve never had an issue.. you looking for a place to stay it’s here. I’ve been here 2 years it’s been a blast! -
Review 2 (2025-02-21 - Rating: 5)
The apartments are beautiful, and I thoroughly enjoyed getting to tour the facility. I love all of the amenities and love the area! Being near the highway means being close to neighboring areas like Austin, TX. Cassie was incredibly sweet and helpful. If anyone is interested in touring these apartments, I recommend booking with her. -
Review 3 (2024-10-23 - Rating: 5)
I don’t even know where to begin! As a Leasing Professional myself based in Houston, I’ve been so involved in my mom’s big move from our home state, and she’s been understandably nervous about the whole process. I cannot express enough gratitude to the incredible team at Emerson at Trace—Stephanie, the Leasing Professional; Joanna, the Assistant Property Manager; and David, the Property Manager. They have truly been a godsend!They went above and beyond, answering all our questions and making the entire experience smooth and stress-free. Working in property management, I know firsthand how challenging it can be behind the scenes, and I’m thrilled to say that this team has exceeded all expectations. Not only is the property beautiful, but it’s the front office team that sets the tone, and they are absolutely nailing it!Thank you all so much for taking such good care of my mom—I know she’s in great hands. Keep up the fantastic work! -
Review 4 (2024-10-25 - Rating: 5)
Beautiful property! Did an event here for the tenants and had a great time! The staff truly enjoy what they do and it shows through all of their efforts as the staff go above & beyond to make sure tenants have everything possible at their disposal easy. Simply put they spoil you!! Looking forward to visiting again soon! -
Review 5 (2024-07-29 - Rating: 5)
I moved in ~1 month ago and so far things have been great! Cassandra and Stephanie on the management team are truly wonderful, they’re great communicators and genuine people. Our move in went smoothly and maintenance was consistently responsive and helpful. The community is encouraged to mingle with weekly food trucks visiting the complex. The facilities are kept updated and clean, and staff is consistently reachable and friendly! Again, I have to mention Cassandra’s name because her attention to detail is outstanding- she is a clear representation of an organized and caring management team. -
Review 6 (2024-11-01 - Rating: 5)
They have everything nice gym ,in unit laundry, nice pool when its clean, grill area is also nice very professional office staff.Cons parking needs to be enforced, maintenance needs to do a better job, or they need to hire more techs. -
Review 7 (2024-08-08 - Rating: 5)
Everything has been a great experience, everyone in the front office is AMAZING and will help you out even for the littlest things. Johanna and Cassie are the best! Maintenance has been great as well; very fast and efficient when something needs fixing. One of the most important things we looked at while shopping for an apartment is always parking. We have lived here since October 2023 and they had parking passes which we loved! During the transition with switching managing companies a couple months ago; they did away with the parking passes, so we are currently fighting for parking everyday and having to walk from buildings away. It’s like we can’t come home after 6pm because then we won’t find parking. I’ve talked to a few other residents and they have said the same thing. It sucks because we love this apartment complex; it’s so quiet and nice but the parking is huge issue. I hope it gets fixed soon. -
Review 8 (2024-10-24 - Rating: 5)
What a beautiful experience. Just move in, I can only say I love this community. The attention of Cassie and Stephanie is awesome 👏 I love them. They make you feel home 😘😘 I will love to give 10 stars ⭐️ -
Review 9 (2025-01-10 - Rating: 5)
Loving all the amenities! (mainly the coffee machine LOL)Cassie and Stephanie do a great job at community events!! cant wait to see what else they have in store 🫶🏼 -
Review 10 (2025-02-17 - Rating: 5)
Update: currently training to run a half marathon and running the outskirts of the community has been an amazing help. So beautiful and easy to add up the miles! Me and my boyfriend have loved living here! We enjoy coming home and completely being away in our own oasis. We constantly use the gym and typically it’s just us towards night time so super great to have lots of equipment to utilize! We also use the fire pit when it gets cold to go read and drink our coco, and it’s so nice to be able to get away from everything else in our cute little apartment complex. Maintanece are always fast and great on my work orders and I’m not always the easiest to please but they are very respectful and kind!Our building is gorgeous and neighbors are great lots of families next to us, and other young couples who are great! The neighborhood is also a plus super close to the school and we can jog with an amazing view of the sunset! Super grateful and happy with our stay here the last 6 months! -
Review 11 (2024-08-10 - Rating: 5)
I recently moved into my new apartment, and I cant say enough good things about the team at Emerson at Trace . Cassie, Stephanie, and JoAnna were absolutely amazing! Cassie guided me through the entire move-in process with such ease, making what could have been a stressful experience feel smooth and seamless. Stephanie was incredible in helping me find the perfect unit that checked all my boxes. She really listened to what I was looking for and found the exact fit for me. And JoAnna was fantastic in explaining how renewals will work, giving me peace of mind for the future. They even love to help businesses like food trucks for resident events on week days!On top of all that, I’m completely in love with my new apartment, especially the giant closet! The whole team was friendly, knowledgeable, and genuinely cared about making sure I was happy. I couldnt be more pleased with my experience at Emerson at Trace. Highly recommend! -
Review 12 (2024-07-28 - Rating: 5)
Ive lived here for the past year and have absolutely loved it. The layout feels very homey and I love the location. Cassie and Stephanie have been very accommodating in help me with any issues Ive had. I would definitely recommend living here to anyone apartment hunting! -
Review 13 (2024-05-21 - Rating: 5)
Recently moved here, and we love it! The neighborhood is quiet and peaceful. Only one exit away from restaurants and the outlets with easy access to the highway! My kids school is right in the neighborhood, as well. Cassandra from the front office is so sweet, and very responsive. She made my move-in process so smooth. Definitely recommend this place. -
Review 14 (2024-10-08 - Rating: 5)
I enjoyed my tour and loved the atmosphere. Joanna Tovar did an amazing job, made me feel right at home. I look forward to making this my home. -
Review 15 (2024-07-17 - Rating: 5)
This has been my favorite apartment complex I have lived at. The apartments are very modern and spacious. The amenities are new, very accessible, and well taken care of. The staff is awesome especially Cassy and Steph who have been such a great help on anything I needed. This is a great complex and its where you want to be! -
Review 16 (2024-07-24 - Rating: 5)
Took my granddaughter and her kiddos on a tour here because we always pass by and wanted to see the complex. Location is ideal right down the street from the elementary school. Prices were the best ones we have found for such modern and updated apartments.I am only making a review because our tour guide Kassie was the sweetest girl and the whole staff made us feel welcomed. She offered the kids popsicles and was so patient even when they spilled! We had a great tour and really adored the pool area and all the space in the apartments especially in the closets… -
Review 17 (2024-07-31 - Rating: 5)
I rarely leave reviews but this place is awesome! The leasing team is great (especially Cassie & Jordan) and they take such good care of their residents. Maintenance is quick to resolve any issues I’ve had and they’re very accommodating and helpful. I highly recommend Emerson at Trace! -
Review 18 (2024-11-12 - Rating: 5)
Great staff and the community is very welcoming. The apartments are very spacious with a rapidly growing community around them. -
Review 19 (2024-07-26 - Rating: 5)
Place is amazing, just moved in and is by far the best apartment complex I’ve ever lived in. Shout out to Cassie and Stephanie for making my move as stress free as possible. Both of them work super hard to give a positive experience for apartment seekers. -
Review 20 (2024-08-10 - Rating: 5)
Loved this place ! The apartment and Amenities checked off my list of must haves . Every single feature I wanted too . Stephanie and Cassandra were amazing at helping me find a floorplan I liked and they answered all my questions . Best experience I’ve had with apartment hunting . Thank you Stephanie and Cassandra for making it a great experience! -
Review 21 (2025-01-24 - Rating: 5)
I absolutely love Casey! She’s awesome! She’s very helpful and always very sweet! -
Review 22 (2025-01-10 - Rating: 5)
Keep up the great work Cassie and Stephanie! Always so welcoming !! Plus yalls outfits SLAY !!!! -
Review 23 (2024-09-06 - Rating: 5)
Cassie in the leasing team was very outgoing and knowledgeable. I wont be moving there for unrelated reasons, but Id recommend checking them out! -
Review 24 (2024-07-29 - Rating: 5)
Been here since May and absolutely love it. The maintenance has been top notch. I really appreciate that the lawn is taken care of every week in a timely manner. -
Review 25 (2023-12-21 - Rating: 5)
I Visit Emerson quite often due to having some friends live there so I thought Id leave a review. I work for the City and know all about customer service and how reviews impact a business or individual so Im going to keep this simple.This complex and the amenities have always been clean and operational. (Swimming pool, gym, dog area) You constantly see maintenance on their golf carts cleaning or handling business. My friend had an issue and Amado quickly responded and corrected the issue. He was polite and very friendly and understanding.I hope this review could help someone. -
Review 26 (2023-07-22 - Rating: 5)
Our biggest concern when moving in to an apartment complex is the quality of the management, but that hasn’t been an issue here since everyone at the front office is always so responsive and helpful. Great neighborhood with plenty of kids and dogs running around and playing outside. The complex hosts regular neighborhood get togethers for everyone to meet one another and mingle. The apartments themselves are new, fresh, and updated. I’m in love! -
Review 27 (2023-10-12 - Rating: 5)
I am so excited for the new Team in the office, I have been living in the Property for few months now. I had some questions and Jackie the manager, was so nice and answered all my questions patiently. I am glad I chose Emerson at Terrace as my home and I want to welcome Jackie, I know she will do great things. -
Review 28 (2023-07-22 - Rating: 5)
The staff is always so friendly and welcoming to their residents. Anytime you have a question or an issue they are there to resolve the request quickly. They are always doing fun things for the residents and make it more than an apartment complex but an actual community. -
Review 29 (2025-01-10 - Rating: 5)
Great place to live, I would recomend it to enyone. Very quiet and reliable -
Review 30 (2023-12-28 - Rating: 5)
Moved here from California a year ago and living here has been quite pleasant. Apartments are modern, complex stays pretty quiet, and I love the location from Austin and San Antonio in which I commute to regularly for work. -
Review 31 (2023-07-22 - Rating: 5)
Just resigned our lease. Love living here. Maintenance is quick when theres an issue and the amenities are maintained pretty well. the staff is always super nice. Its really all you could ask for out of an apartment complex. -
Review 32 (2023-12-22 - Rating: 5)
Came across Emerson on social media, and after taking a tour I can say that it lived up to my expectations and I will definitely be signing here. Eryn was extremely helpful and informative. She was very welcoming and I was able to ask her all the questions I had. -
Review 33 (2024-07-25 - Rating: 5)
As a vendor who visits quite a few apartment communities, Cassandra and JoAnna are extremely professional and welcoming. I would recommend coming to take a tour from them! -
Review 34 (2024-10-08 - Rating: 5)
Joanna was excellent at explaining everything in detail. Very friendly and polite. -
Review 35 (2024-10-14 - Rating: 5)
So clean upon move, spacious and beautiful townhome style apartment -
Review 36 (2022-11-15 - Rating: 5)
Fiancé and I just moved in with our baby and our Husky, the complex is very beautiful. Staff is very friendly and cool! Made us feel welcomed and They do try their best to accommodate our needs :) -
Review 37 (2024-12-24 - Rating: 5)
Great community!Front office ladies are a great help -
Review 38 (2023-12-29 - Rating: 5)
The staff is amazing, the location is great, and all they have to offer just makes it all worth living here. Seriously thank yall for everything and making living sweet! -
Review 39 (2023-07-22 - Rating: 5)
All of Emersons staff & maintenance are professional & friendly! The property is very modern & stylish and the amenities are amazing! Highly recommend! -
Review 40 (2022-11-04 - Rating: 5)
Amazing community!! Office staff is professional & friendly, making my move in enjoyable! Maintenance has also been very welcoming and helpful! -
Review 41 (2023-07-22 - Rating: 5)
Great customer service and nice peaceful property. -
Review 42 (2024-06-05 - Rating: 4)
Parking is ridiculous and management never answers the phone.Update: things are starting to look up with the new management. Keep up the good work!! -
Review 43 (2024-05-20 - Rating: 5)
I stopped in last week. Management and staff were friendly, helpful, and welcoming. They answered all my questions. -
Review 44 (2022-06-27 - Rating: 5)
Looking for an appt for my brother in law. The lady that helped us was great and answered every question we had and was very straigh foreward with fees and monthly costs. The units look amazing and very modern....too bad I own my house or I would live here -
Review 45 (2023-02-28 - Rating: 5)
The entire application process was seamless! Ella was very helpful, attentive, and responded to emails in a timely manner! I highly recommend -
Review 46 (2023-07-22 - Rating: 5)
Great apartments overall as well as the staff. Would highly recommend to anyone. -
Review 47 (2023-07-22 - Rating: 5)
Great apartment with amazing office staff. My dog loves the dog park! -
Review 48 (2024-05-02 - Rating: 5)
Very nice and clean. Easy access to many locations -
Review 49 (2023-07-22 - Rating: 5)
Great staff and friendly ! Apartments are brand new and dog friendly! -
Review 50 (2024-05-20 - Rating: 5)
Love this place!! So excited about the new staff!! -
Review 51 (2023-03-11 - Rating: 5)
Beautiful property! Heather and Ella were super helpful! :) -
Review 52 (2023-07-22 - Rating: 5)
I live here 💖☺️ its really cute, inclusive, and diverse -
Review 53 (2023-12-21 - Rating: 5)
Maintenance is second to none! Very timely, very efficient best in the business -
Review 54 (2023-07-22 - Rating: 5)
Amazing community!! If youre looking for a new home THIS is the place HANDS DOWN!!!!! -
Review 55 (2023-07-31 - Rating: 5)
I love this place. Quiet and cozy. Its so perfect. -
Review 56 (2023-07-22 - Rating: 5)
Really good staff and amazing experience all around -
Review 57 (2023-07-22 - Rating: 5)
Such a good place to be. Would recommend. -
Review 58 (2022-10-17 - Rating: 5)
Beautiful complex and great staff! -
Review 59 (2023-07-22 - Rating: 5)
Great place to live! -
Review 60 (2023-07-22 - Rating: 5)
This place is pretty neat -
Review 61 (2024-01-11 - Rating: 5)
A good place to live -
Review 62 (2023-07-22 - Rating: 5)
Great staff -
Review 63 (2025-03-05 - Rating: 5)
Lived here for about 7 months now, and have zero complaints. I love my unit and the community, and the front desk and maintenance staff have always been incredibly kind. Keep up the great work, you guys! -
Review 64 (2023-07-22 - Rating: 5)
Very nice place and very friendly employees