Citadel at Lookout

Located in Houston, Texas

Address: 15453 Lookout Rd, Selma, TX 78154, United States

Phone: +1 630-491-6705

Rating: 3.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-05 - Rating: 5)
Deja was awesome! she made the move in process so easy. she also would respond within 10 minutes of me emailing her EVERY TIME! love her customer service, & so happy to call this place my new home!

Review 2 (2025-01-31 - Rating: 5)
I was looking for a place to move to while living in another state. Deja was amazing when I first spoke with her. I came to visit and look at the apartment she was very understanding with my situation on how quick I needed to move in. Deja made a stressful situation a very calming situation!! She is extremely knowledgeable about the property and a consummate professional Thank you!

Review 3 (2025-01-06 - Rating: 5)
I have been a resident for some time now and I have nothing but great things to say about this property and its employees!! It’s close to my workplace (which I love) and in a great area! I also love how if I need help with anything, the staff is always happy to help! If your thinking about moving to the Selma/Live Oak side of SanAntonio, do yourself a favor and check out Citadel at Lookout!

Review 4 (2025-01-30 - Rating: 5)
Deja was amazing! She helped me through the whole process without getting frustrated even though I was! She is very knowledgeable and understanding to all different situations! She was a blessing to work with!!!!

Review 5 (2021-12-23 - Rating: 5)
So much to say about this community! We recently moved to the Selma area and Miranda was very kind and informational from the beginning. We were very nervous because we didn’t know the area and I’ve never felt more at home in such a short amount of time. The maintenance man is always prompt on repairing what ever needs fixing. The apartment is beautiful and quiet. It’s truly a place I’m so happy to call home. Highly recommend this apartment complex! It’s also the PERFECT location near plenty of restaurants and entertainment. :) Thank you for taking care of this community!

Review 6 (2022-02-27 - Rating: 5)
This place is a very quiet community. I feel very safe here. The staff is very nice and friendly! The gym is very nice and always open for use.

Review 7 (2025-01-30 - Rating: 5)
Deja is phenomenal! Always ready to assist and quick to respond when I have questions/concerns.

Review 8 (2023-07-22 - Rating: 5)
Beautiful property was invited to the pool with a friend of mine and let me tell you the kids loved the pool area very gorgeous and kept up. Saw the gym area but I didnt have time and my friend had to go but can imagine the gym just from the looks of it looks amazing. This is one reason why I kind of miss being in an apartment compared to a house you get to meet new neighbors much easier and the environment is so inviting. Highly recommend and definitely looking into this once my lease is up

Review 9 (2024-11-16 - Rating: 5)
Deja was AMAZING! Service with a smile! She answered all our questions!Thank you so much!!

Review 10 (2022-12-21 - Rating: 5)
I have lived at Citadel for 10 months now and have absolutely loved it. The place has been great, but it’s the people who’ve made it amazing. The whole staff Stephanie, Anissa, Shannon, and Sam. The one person I really want to highlight is Leasing Professional Shannon Moran. She has, from the very beginning, been the main reason why I am calling this place home. She has made the whole process effortless. Shannon was extremely professional but made you feel like family. The most important part to me, and probably to anyone that rents, is the follow through. I am a disabled Vet and required a little extra attention. Any and every time I have needed anything, she has handled it expeditiously with a smile. Again all of the staff are great. If you’re looking for refreshing change to the norm, get in touch with Shannon. She goes the extra mile to make your stay enjoyable and she does it with a smile.

Review 11 (2022-11-07 - Rating: 5)
We have been living here for 4 months, best community. We used to live in Brio, if you are thinking between these two... choose citadel. Property is always clean, amenities are GREAT, the gym is super complete, 24 hrs resident lounge with coffee, the best area to work from home is on the third floor (with elevator) and theres no one there, ever, you can work peacefully, and it has a conference room. We live in a first floor apt, close to the pool, we have never had any noise issues.Its been great so far, and the leasing office responds fast, they are helpful. Plus, the neighbors seem nice, I walk my dog very early in the morning and night. I have never felt unsafe, theres really good outdoor lighting.

Review 12 (2024-05-07 - Rating: 5)
This is a great place to live. The staff is friendly and knowledgeable. Justin and Sam (Maintenance personnel) are quick to respond to maintenance requests. They always go above and beyond to assist the residents in the community.

Review 13 (2022-12-22 - Rating: 5)
My daughter and I have lived here almost 2months and this was by far the BEST decision I made for my tiny family! Mrs.Georgia and Shannon in the leasing office ARE HEAVEN SENT! I promise y’all i’m not paid to review the property LOL but you will definitely not regret the move here at The Citadel.

Review 14 (2022-03-14 - Rating: 5)
Been here for 3 weeks now and I am so happy I went with Citadel as my first apartment. The experience with my Locator and with Shannon and Miranda here at Citadel has been really wonderful and welcoming. The only down side is maintenance does take a while. Other than that, amenities are great, excited for the next food truck event, and people are friendly here 😊

Review 15 (2025-02-14 - Rating: 5)
They really take care of their residents!

Review 16 (2022-01-04 - Rating: 5)
I moved from El Paso, TX to San Antonio, TX on Memorial Day Weekend last year. I decided to use an apartment hunter Brenda Perez she is a beast when I met her. She found me an apartment that was close to my job and the apartment was brand new. Anyone that is looking for an apartment I would recommend her to anyone. Leigh Ann is an amazing woman also she was the only person working as the manage for the Citadel at Lookout she had me approved for my apartment within a couple of day and she was able to let me move in a couple of day early that made me so happy. I must say that this apartment seem like a resort to me because there is so many things that is so nice about these apartments.Mary G.

Review 17 (2022-10-15 - Rating: 5)
I love the office workers they help me out a lot. And Is a very good company and community. And I got a lot of help with the paperwork and it was fast and easy for me to get help. And I get a lot of help from Shannon she help me a lot with the paperwork and she makes so much effort to help you out she even came in early just to help me out on the weekend

Review 18 (2021-11-22 - Rating: 5)
These are Good apartments. Mrs.Shannon is very sweet , and helpful . The process was very easy as well as far as applying for the apartments.The Pool is nice , the fitness area is lovely , and it’s a good area as well.

Review 19 (2023-01-09 - Rating: 5)
Finally enjoying our new home @ Citadel. Move in wasn’t smooth, but the office team has made it all worth it. Best office team, especially Shannon & Jennifer Thank you!

Review 20 (2024-02-21 - Rating: 5)
Love living here. Everyone is awesome. Always prompt service on workorders.

Review 21 (2021-12-23 - Rating: 5)
Love the property, the amenities are great! Miranda is super sweet and always makes sure everyone is taken care of!

Review 22 (2023-07-02 - Rating: 5)
This Apartment Complex Is So Crazy! The LandScape Is Amazing And The Amenities Are Even More Crazy, This Place Is Definitely Worth Checking Out

Review 23 (2022-12-21 - Rating: 5)
Shannon was super amazing help us w it h anything we needed and went above and beyond to make sure it’s a perfect fit

Review 24 (2022-05-19 - Rating: 5)
What a pleasure it was getting into my new apartment! Shannon was a tremendous help in the process!

Review 25 (2025-01-10 - Rating: 5)
Nice safe place to live

Review 26 (2021-12-23 - Rating: 5)
Nothing but an outstanding, gorgeous property. Leasing office staff is great!

Review 27 (2022-12-21 - Rating: 5)
This place is absolutely beautiful, amazing community and very nice people:)

Review 28 (2021-11-19 - Rating: 4)
Nice apartments but on busy street and still not completed

Review 29 (2024-05-19 - Rating: 5)
Very nice apartments!

Review 30 (2022-12-01 - Rating: 5)
Pure comfort n peace

Review 31 (2022-01-29 - Rating: 5)
Very beautiful community.

Review 32 (2022-08-15 - Rating: 5)
The apt complex is lovely

Review 33 (2023-10-25 - Rating: 5)
Great management.

Review 34 (2022-12-07 - Rating: 5)
Excellent community to live in, very comfortable and everything clean. I was living in an apartment on the corner of the pool and it was very cool, I never heard noise and neither did I hear noise from the top floor. Highly recommended 👌

Review 35 (2023-12-20 - Rating: 5)
Very good service, nice people ready to serve you and with a lot of respect and they try to solve problems instantly, they really are excellent, they never change