Broadstone East End
Located in Houston, Texas
Address: 5400 Jain Ln, Austin, TX 78721, United States
Phone: +1 512-877-4492
Rating: 4.3
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Dogs allowed
Categories
- Apartment rental agency
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-14 - Rating: 5)
I’ve had an incredible experience at Broadstone East End Apartments, and I can’t recommend this place enough! From the moment I moved in, the atmosphere has been warm, welcoming, and truly feels like home. The apartment itself is modern, spacious, and well-maintained – exactly what I was looking for.A special shoutout to Natalie, the Community Manager, who has been absolutely wonderful! She’s always available, attentive, and goes above and beyond to ensure that everything runs smoothly. Her dedication to the residents really stands out, and it’s clear she genuinely cares about the community. Whether I have a question or need assistance, Natalie is always there to help with a friendly attitude and prompt response.The entire team at Broadstone East End Apartments has made my stay here a fantastic one, and I’m so grateful for all their hard work. If youre looking for a top-notch place to live, this is it! -
Review 2 (2025-02-19 - Rating: 5)
This is a stunning community with modern apartments and high-end amenities. The location is convenient, and the property is always well-maintained. The staff is friendly and professional, creating a welcoming atmosphere. Highly recommend for anyone looking for a great place to live in Austin! -
Review 3 (2025-02-14 - Rating: 5)
I don’t live at Broadstone East End Apartments, but I’ve visited the property and have been really impressed every time. The building has a modern and upscale vibe, with beautifully designed spaces that feel both stylish and welcoming. The common areas, like the pool and fitness center, are top-notch and seem perfect for relaxing or staying active.I’ve also noticed how friendly and professional the staff is—they’re always engaging and attentive to residents and visitors alike. It’s clear they work hard to maintain a positive atmosphere.From what I’ve seen and heard, Broadstone East End Apartments is a great place to call home. It’s definitely worth checking out if you’re looking for a new apartment! -
Review 4 (2025-02-14 - Rating: 5)
The leasing team at Broadstone East End is amazing! From my first tour to move-in day, they made everything smooth and stress-free. Anytime I have a question or need assistance, they are always friendly and helpful. It’s refreshing to live in a place where the staff genuinely cares! -
Review 5 (2025-01-09 - Rating: 5)
Recently moved in and the support from the leasing team was amazing! DeAndre was my point of contact and he kept good communications and helped me out with favours even when he was out of office. Incredible staff and great building! I have no complaints. Would recommend anyone to move here with no hesitation. -
Review 6 (2025-01-09 - Rating: 5)
I enjoyed my time here at Broadstone East End. It is bittersweet leaving this place as it gave me a sense of community for my first year living in Austin. DeAndre made this place feel like home. Always smiling and having great energy. It was never a dull moment walking into the leasing office to ask for anything that I needed during my stay here. -
Review 7 (2025-01-09 - Rating: 5)
Broadstone East End is a fantastic place to live! I love its vibrant neighborhood, close to parks and trails, with great dining and shopping nearby. DeAndre was amazing in helping me find the perfect unit with the right size, a pool view, and easy access to amenities. Highly recommend! -
Review 8 (2024-10-03 - Rating: 5)
Ive been here 6 months and really like living here! Great amenities, nice unit layout and clean spaces.Ive had a couple maintenance issues that were addressed immediately and the maintenance guy was very friendly. The leasing staff is nice and always takes the time to help when I need it. I feel pretty safe here and there is solid night security!To weigh in on the other reviews, yes the walls are thin, yes I can hear my upstairs neighbor, and yes there is dogs that bark. Pretty normal for a big complex like this. Although I notice its not too bad, the sound mostly carries loudly through the halls but I rarely hear my next door neighbors from inside my unit. I do have two white noise machines running at all times near my shared walls which helps a lot. If you like a really quiet place it might not be a good fit but I dont mind it much! One con amongst many pros :) -
Review 9 (2025-01-15 - Rating: 5)
Best complex in Austin! Most helpfulstaff, clean and quiet community, beautiful maintance. for being 10 minutes from Downtown it has truly been a wonderful experience. I recommend everyone come take a tour where you will fall in love with Broadstone East End. -
Review 10 (2024-09-07 - Rating: 5)
DeAndre is the BEST leasing agent!!! He goes above and beyond to help you. I couldnt have done the leasing process without him, and he is definitely the person to get in touch with if you are looking to move into Broadstone East End. He deserves a promotion and raise!!!!The complex itself is nice. It is quiet, and the amenities are nice and well maintained. The gym is especially clean and modern, and the hallways are clean.The complex is in a location central to most things, so its a good spot to live in overall. 10/10 recommend. -
Review 11 (2025-01-10 - Rating: 5)
Moved into Broadstone a while back and it has pretty much been great! DeAndre is part of the management team and has been super helpful. The MVP of the team. The maintenance team is also very kind and relatively prompt. -
Review 12 (2024-10-27 - Rating: 5)
From the day that I toured and signed my lease at Broadstone East End with Kayla (one of the leasing agents over there), I have had nothing but positive things to say about her. She has been extremely diligent, proactive, and makes sure she does everything in her power to keep residents happy. Greystar leasing agents and realtors in general should tear a page out of her book. I have been dealing with a bad move-in situation (outside of Kayla’s control) and she has been doing everything in her power to clean up other employees messes. Kudos to her, she goes above and beyond. Deandre (another leasing agent at Broadstone East End, has also been a huge help to me). -
Review 13 (2024-11-21 - Rating: 4)
My overall experience at Broadstone was pretty good, except for when they put a tow sticker on my car, it left an agitating residue on my window. Deandre, Jesse, and Garciela are so great and definitely shaped my experience here. -
Review 14 (2025-01-22 - Rating: 5)
I tour the community with the community manager. She was very helpful and sweet.The Property is so beautiful too. I can’t wait to make it my new home. -
Review 15 (2024-06-25 - Rating: 5)
Moved into Broadstone 3 months ago and it has been such a great experience. The property staff is extremely helpful and friendly. Jed in particular made my application process and move-in seamless. (Thanks Jed) Tons of parks and trails for biking, running, and walking your dogs. Lots of good food and bars in the area. The community events have been great (running club, baby goat yoga, vendor markets, food trucks, book club, etc). I really enjoy the gym and work lounge. Communal areas are clean and well-maintained. The Broadstone team really goes all out here! Thank you. -
Review 16 (2024-10-20 - Rating: 5)
Just moved in and DeAndre has been amazing to work with. Made the move in process quick n easy. Is always quick to respond when in need of something. Super helpful with everything. 10/10 service no complaints -
Review 17 (2024-07-11 - Rating: 5)
The staff here is amazing! Was visiting a friend this weekend and DeAndre helped me get into the apartment with ease. He was so personable & easy to have conversation with. Great customer service! I highly recommended this apartment complex, very clean and well kept up. -
Review 18 (2024-06-29 - Rating: 5)
My previous interactions with leasing agents and property managers were not great to say the least. It’s made me less trusting and definitely more cautious. I even began dreading the idea of moving but the service here at Broadstone East End is second to none! My worries were not only acknowledged but addressed immediately, which is something super important to me!My tour with Jed was unmatched! Deandre’s patience, willingness to listen, and help make my move as smooth as possible showed me I made the right decision moving here! I highly recommend Broastone East End and collaborating with Deandre! -
Review 19 (2024-07-12 - Rating: 5)
Ive been living here for a year now and can confidently say that I love the place. The neighborhood is quiet, the neighbors are really friendly, and the front office is always accommodating. I especially appreciate our maintenance man, Jesse, for promptly fixing all service requests and going above and beyond by asking if there is anything more he could do to improve our living experience. -
Review 20 (2024-06-29 - Rating: 5)
I recently had the pleasure of meeting Deandre. From the very first interaction, he was incredibly professional, knowledgeable, and genuinely interested in helping me with every little question I had. He took the time to show me everything about Broadstone East End.Throughout the process, he was always available to answer my questions and provided detailed information about the property. His friendly and approachable demeanor made the experience stress-free and enjoyable.I highly recommend talking to Deandre if you come in to tour or just have any questions about the complex. His exceptional service and commitment to his clients is amazing. He will always be happy to answer any questions you have.The complex was beautiful no doubt, but so were the other complex’s I’ve toured. The main difference here was Deandre treated me and never made me feel like I was a bother to him. Unlike some of the other people I met before reaching this complex. Definitely helped a lot in making my decision easier on where my future home will be. -
Review 21 (2024-07-24 - Rating: 5)
Wanted to share my positive experience at Broadstone and special shout out to DeAndre! Had a 15 month lease and needed to leave after 6 months. Found a candidate for a lease transfer and was able to successfully transfer. Really smooth process, especially with DeAndres help, he was super communicative and provided wonderful support. -
Review 22 (2024-08-09 - Rating: 5)
DeAndre from the leasing office is SO MUCH HELP! He took care of every problem I had (which weren’t many) and always on the same day. He works incredibly fast and is a joy to speak with. Great job to DeAndre! I’m very satisfied with his work! 😊 -
Review 23 (2024-08-09 - Rating: 5)
Updating my review after being here for over a year. Hands down best apartment complex Ive lived in. The best pool parties just about every Saturday. Really great community of residents. Every issue Ive had the maintenance has fixed quickly. All in all I would highly recommend this place.... Id say the only thing is you hear your neighbor stepping on your head which is pretty standard for apartments but I got lucky and only share walls with 1 neighbor and I have never heard them. -
Review 24 (2025-01-12 - Rating: 5)
Recently moved in, move in process was easy. DeAndre has been awesome and super helpful. Great place so far! -
Review 25 (2024-06-02 - Rating: 5)
This has been an overall great home for me so far, and I am certainly impressed by the office team. I can tell the area is still developing, but I really enjoy the proximity it is to Downtown Austin and the rest of East End. I recommend this community overall and hope my good experiences continue. 🤞 -
Review 26 (2023-10-16 - Rating: 5)
The staff are AMAZING and caring; especially the team up front.Each apartment is spacious and finished with upgraded appliances.Neighbors are friendly, I feel very safe, and love that there is night time security & gated parking.Broadstone East End is conveniently located to local attractions and landmarks, and filled with so much fun in the summer! Love living here :) -
Review 27 (2024-08-28 - Rating: 5)
If you havent met DeAndre yet, you havent met the man who will go above and beyond, do whatever it takes to serve you, to help you win, even if it means him working after hours, supporting you on his hard earned days off -- all out of the goodness of his heart. Im genuinely so inspired by DeAndre, his work ethic, dedication, and care. He deserves a massive promotion and raise. -
Review 28 (2024-06-27 - Rating: 5)
Moved in a couple months ago and it has been nothing but amazing. The apartments are gorgeous and modern. And the pool and gym are just WOW. Big shoutout to DeAndre and Jessika for always being so helpful and friendly! I couldn’t ask for a better living experience! -
Review 29 (2024-03-27 - Rating: 5)
Best place to live 💗! Everything is absolutely brand new. The maintenance team has gone above and beyond to fix the little details and has gone the extra mile. My fridge was so loud and Jesse came in to fix it, saw that my water filter in the fridge needed to be replaced and did it! So wonderful! Beyond grateful to live in the Broadstone East End community 💕 -
Review 30 (2024-01-12 - Rating: 5)
I want to commend the team at Broadstone East End for the outstanding job they do. Ive been a professional Realtor specializing in multi-family relocation or 17 years, and Ive seen the good, the bad, and ugly over time - basically seen it all. The team here does a great job of taking care of the tenants, and the combination of features and amenities are hard to pass up. I highly recommend you consider BEE if youre in the market for a new place! Thank yall for your hard work! -
Review 31 (2023-10-16 - Rating: 5)
Broadstone East End has been a wonderful place to call home! Lilly, Ben Artisha and Jed are so welcoming when you walk in and they truly make this place warm and inviting to all current and future residents. Any problems we had when we moved in was taken care of quickly and efficiently. You can tell the team really cares for their residents and wants them to have the best experience while living here.Resident events are a plus!! So many fun ways to interact with the staff and other residents who live here.⭐️⭐️⭐️⭐️⭐️!!! Will definitely be renewing my lease when the time comes! -
Review 32 (2024-07-12 - Rating: 5)
The property is great, and staff are super friendly. DeAndre has been helpful every time I come down to the office. The move in process was easy, although moving carts would’ve been helpful. -
Review 33 (2024-05-23 - Rating: 5)
I absolutely love loving at Broadstone East End. I have been here for almost a year now and it is the best complex I have ever lived at. The office team is always extremely friendly and any maintenance requests I have ever had have been resolved quickly. -
Review 34 (2023-10-17 - Rating: 5)
Big shout out to Lily, Artisha, Jed and Ben! After a terrible experience at an apartment complex down the street, me and my wife were left stranded without a place to live. Thats when Broadstone East End stepped in and saved us! This apartment gives us a luxury experience that is safe for us and our little one as well as a perfect location in the city.Though it is early in our stay, the front office has been phenomenal and super helpful. Everything is brand new... And I love it here. I dont have one complaint! If youre looking for a place, tell them I sent you. This is definitely a fresh start!Numerous amounts of parking phenomenal amenities. Its down the street from LASA high school and really close to Mueller and definitely close to downtown! PS we are on the east side but dont worry its being beautified.You better get here before everybody else finds out about this hidden gem!-Orlando -
Review 35 (2023-06-20 - Rating: 5)
We needed a place for the next two years while our house is being built in Houston. I wasn’t thrilled about moving into an apartment since I had bad experiences in the past. From the minute we met Ben (property director) we knew we made the right decision. The complex itself is beautiful and vibrant located in a really awesome part of Austin (east). We were one of the first 6 apartments rented while they are still finishing the build out. I thought I would be annoyed with that but no I don’t hear anything and the people building the complex as so nice and professional. We have been living here for around 3-4 weeks and could not be happier. The tenants (more have moved in since) are a rich mix of demographics! Our apt faces the pool and again, I thought well hopefully people respect the pool closing time, noise level, etc. Everyone here is respectfully living in here. The staff is so amazing, can’t imagine better out there, and the maintenance personnel? They are on it! Whatever the issue, within a few hour: done. I realize as more people move in it will change a little but, I think the staff that operate this property will make sure it’s still like it is now. The common areas are like a resort. Clean, tropical, breezy and beautifully done. Locked bike areas for added security if you love biking. They have a huge office area with tons of little nooks and crannies to work out of if you are remote. The mail area is so clean and well kept. Seriously Broadstone; keep this staff they are the reason we are living it here! We have definitely found a great home in the middle of East Austin, and won’t live anywhere else until our house is completed. A part of me is even hoping that gets pushed back a year! This place is soooooo awesome!!! Get here quick before it fills up, and it will once all of the units are finished. -
Review 36 (2023-10-16 - Rating: 5)
Broadstone Eastend has been a wonderful since moving in I have now lived here for over 3 months as of today. Hence Im just now leaving a review as I believe this is the best time now that Ive had time to get acclimated. Front Office staff Ben ( Leasing Manager ), Lilly, Artisha, and Jed (Front office staff) have been nothing but great with the move in process and getting little issues fixed! Their were some bumps in the beginning with security as you can see in other reviews but I can say they have taken care of the problem by providing on site security patrol as well as getting the gates fixed and I have not seen any break in issues since then. I defiantly would recommend the place to others I have made quite a few friends since moving in and I love it here 10/10 :) -
Review 37 (2023-10-17 - Rating: 5)
I just moved in over at Broadstone East End and have lived here for almost two months. Ben, the Community Manager, was super helpful in getting me into the perfect apartment for me and my family (of dogs. And a husband too I guess). They have all made us feel like we are at home instantly! If you are looking for a new home, consider it found at Broadstone East End! -
Review 38 (2024-09-06 - Rating: 5)
Love this community! It has all the amenities you’d want, the property is kept clean and is very modern! Beautiful place to live and the staff are amazing and helpful! -
Review 39 (2023-10-16 - Rating: 5)
I never leave reviews but I have loved living here so much. Everyone that works here is so helpful and friendly. Especially Lilly, she really cares about the residents and goes above and beyond for the property. I know there has been some security issues in the past but the staff has really been on top of it and solved those issues. Overall, this is a great place to live; I highly recommend it. -
Review 40 (2023-10-17 - Rating: 5)
I have enjoyed living here. All the amenities are always cleaned and well maintained. Ben and his staff always go above and beyond to make this a good place to live. We especially enjoy all the fun events hosted by the community. If you are looking for a great place to live I would highly recommend Broadstone East End. -
Review 41 (2023-10-16 - Rating: 5)
I’ve heard some people complain about their friends car being stolen, but quite frankly they don’t live here and who leaves their car keys IN their car in east Austin? Like c’mon…..As a new complex on the east side we’ve dealt with some understandable problems. Construction and security are third party companies so the apartment management can only do so much when it comes to this. Yes, the security lately has been lazy, BUT, the apartment heard of security problems and went through the process of acquiring security services.The office does what it can with issues it can resolve! They’re very polite, very nice, and very attentive. The complex is always coming up with social events to get its tenants involved. The property isn’t trashed, they maintain often. I’ve lived in terrible complexes with management that did not care for its tenants and this IS NOT THAT. Sorry for the person who’s car was stolen, but maybe next time they won’t leave their keys in their car. -
Review 42 (2024-06-28 - Rating: 5)
I really like this property. It’s so nice and had everything that I was looking for! Jessika was also extremely helpful answering all of our questions and going over all of our options in detail! Will definitely recommend to my friends. -
Review 43 (2023-08-16 - Rating: 5)
Been living here for about 2 months now and this complex has far exceeded our expectations. The office staff and maintenance have been incredibly helpful. They have even started doing 2 fun social events a month for all of the residents, so that has been something to look forward to. Highly recommend for anyone moving to East Austin. -
Review 44 (2023-08-16 - Rating: 5)
Just moved in this past Saturday and so far I absolutely love it, Lilly, and Artisha along with the rest of the office staff as well as maintenance are all extremely helpful.Also the pool is great and everything from the apartment itself, to the office, to the lounge is very clean and well kept. I would definitely recommend this property to anyone. -
Review 45 (2024-07-11 - Rating: 5)
DeAndre has been great during my stay at Broadstone East End, you can tell he actually cares. He was communicative and extremely helpful! -
Review 46 (2024-07-12 - Rating: 5)
Im happy with this complex, no major issues at all and maintenance Christian has done a great job in helping with anything and i don’t have to wait for days to be taken care of. Christian is always fast to respond and polite. -
Review 47 (2023-10-16 - Rating: 5)
This is my favorite apartment complex that Ive lived in so far. Excellent location and amenities (fitness center, pool, courtyard, co-working space, and more!), plus theres multiple social events every month which is awesome. The staff is super friendly and quick to respond to residents needs - shoutout to Jed, Lilly, Ben & Artisha! -
Review 48 (2024-07-16 - Rating: 5)
Amazing community, Jessika is absolutely the most sweetest person ever! The community is beautiful, so glad I made East End my forever home! -
Review 49 (2024-06-28 - Rating: 5)
Beautiful property, Jessika was so nice and answered any questions I had. She gave me a great tour and I can’t wait till my lease is over to call this place home . Love it here! -
Review 50 (2024-07-09 - Rating: 5)
Love it here, moved about 5 months ago and I have zero complaints. Had some issues in my apartment but maintenance took care of it right away, Christian made sure everything was taken care of and made sure there was nothing else I needed. -
Review 51 (2025-01-09 - Rating: 5)
Great apartments, spacious and high ceilings! Friendly staff too. -
Review 52 (2025-01-09 - Rating: 5)
Amazing community, love the location because it’s easy access to so much. -
Review 53 (2023-08-18 - Rating: 5)
Words can not express how amazing the team is at this community! I came in for a tour and Lily, Artisha, Jed and Ben took the time to introduce themselves to me and make this such a easy process! This community truly is a great place to call home! -
Review 54 (2024-07-12 - Rating: 5)
This place is nice! All the leasing agents are awesome. Its also in a great location if you dont have a car. -
Review 55 (2024-07-09 - Rating: 5)
Have had a great experience at the property so far. Minor maintenance issues from time to time, but handled fast and efficiently by maintenance member Christian. -
Review 56 (2024-08-14 - Rating: 5)
Maintenance man Jessie is incredible! Always super helpful && timely when I register a service request. -
Review 57 (2024-09-06 - Rating: 5)
Gorgeous property and location. Such a friendly and inviting office too. Excited for the move! -
Review 58 (2024-07-16 - Rating: 5)
Took a tour today and Deandre was very nice and helpful. Looking forward to moving in to my new home. -
Review 59 (2024-07-14 - Rating: 5)
Great community! Great location! Great staff! I’ve been a resident here for 8 months and I can’t wait for their next event! -
Review 60 (2024-07-25 - Rating: 5)
Leasing agent DeAndre is great! He is very helpful to the residents here!! -
Review 61 (2024-05-31 - Rating: 5)
Management was very helpful in all aspects of becoming a resident. Feels like a wonderful place to live. -
Review 62 (2023-08-18 - Rating: 5)
B.E.E is a beautiful community & the management is so kind & professional. Maintenance is also very timely with completing work orders & keeping the community beautiful. If i could give more starts, I definitely would!! -
Review 63 (2024-07-11 - Rating: 5)
I love Broadstone East End! Jessika and the team are always super nice and helpful! -
Review 64 (2024-07-11 - Rating: 5)
Such a beautiful property and fabulous manager Jessika! She was so helpful with all my questions. -
Review 65 (2024-07-16 - Rating: 5)
Love this place. I spoke to Jessica and she was amazing. Answered all my questions and was patience with me. -
Review 66 (2025-01-15 - Rating: 5)
Love the set up and amenities here! -
Review 67 (2024-05-12 - Rating: 5)
Deandre was extremely helpful. Genuinely cares about the residents and was super fast! -
Review 68 (2025-01-10 - Rating: 5)
Amazing community and the proximity to downtown! -
Review 69 (2024-07-16 - Rating: 5)
Jessika was so amazing!! She was patient and answered all of our questions. -
Review 70 (2024-07-16 - Rating: 5)
I have been so satisfied with my apartment and the team here is great! -
Review 71 (2024-06-28 - Rating: 5)
The best place in all the service, the attention, the kindness always available to assist us, especially Jesica the manager, thank you for everything. -
Review 72 (2023-08-15 - Rating: 5)
The Broadstone service department is super responsive and helpful! Jesse M went above and beyond to help with appliance issues. -
Review 73 (2024-06-27 - Rating: 5)
Jessika deserves those 5*. She has been very helpful!! -
Review 74 (2024-07-15 - Rating: 5)
The apartment is great! Love the gym and amenities -
Review 75 (2023-07-31 - Rating: 5)
This complex is very appealing, designed well, and friendly staff. I look forward to visiting often! -
Review 76 (2023-10-16 - Rating: 5)
Great apartment complex and the staff of super helping and friendly. Would recommend this place! -
Review 77 (2023-12-19 - Rating: 5)
The most helpful front desk and maintenance service. great serene location -
Review 78 (2024-07-11 - Rating: 5)
I love it here. Thank you Jess! -
Review 79 (2024-07-16 - Rating: 5)
Miss Jessika was amazing and so helpful ! -
Review 80 (2024-07-11 - Rating: 5)
The manager, Jessica, is amazing!! -
Review 81 (2023-06-29 - Rating: 5)
Such a great location and beautiful community! -
Review 82 (2024-03-04 - Rating: 5)
Nice apartments. -
Review 83 (2024-06-27 - Rating: 5)
The facilities are truly impressive and the office workers (especially Jessy) have been a great support as they have been available for all my questions. They make it evident that they really care about our opinions, and they make a difference compared to other establishments where I have resided.I have been very happy since the first day I moved in.