Brittany Place Apartment Homes

Located in Houston, Texas

Address: 2338 W 18th St, Houston, TX 77008, United States

Phone: +1 713-864-4428

Rating: 3.3

Review 1 (2024-08-24 - Rating: 5)
Edit: Two months in and I must complement the maintenance team. Had two service issues and the team were out the next morning to resolve them. One on a Sunday and one on a Saturday. Very impressedOlder property but very nice inside. Katya is probably the best leasing agent Ive ever worked with so responsive and so professional.

Review 2 (2023-10-23 - Rating: 5)
Me and my mother are so happy to comeback to these apartments. Specially for the excellent service that Dora has given us. Dora needs a recognition for outstanding customer service and support. She went above and beyond for making us feel right at home since we started our application. Thank you so much for everything, Dora. There should be more people like her in the world. The apartments are nice. The application process was smooth and easy. Happy to be part of the Brittany Place community.

Review 3 (2023-07-18 - Rating: 5)
Great customer service!!! My mom and I had been looking for apartments for weeks. I toured the apartment and ended up signing the lease later that day!! Dora is so genuine, friendly, and professional. I got an amazing price on my lease. The apartment is so clean and spacious. Amazing apartments!!

Review 4 (2023-08-26 - Rating: 5)
My move in date is set for August 31st but so far the process to apply and to sign the lease has been so smooth and easy. Dora took such good care of me from the moment i called to inquiry, to signing my lease and touring my apartment. it’s been so stress free and easy and I’m very grateful!!! would recommend 👏🏼👏🏼👏🏼

Review 5 (2023-10-10 - Rating: 5)
So grateful for all the assistance and great customer service I received while applying for a apartment here. Dora O. At the front office was very helpful and knowledgeable. She assisted me with all my questions and concerns.

Review 6 (2015-06-09 - Rating: 5)
I have lived here for almost a year now! Management is excellent, our leasing agent is adorable and after living in gated communities where crime was a day to day event. Well security keeps a constant watch on our community! Living here is more like living in a small home community, the neighbors are very personable and great! Very quiet community but most important management is excellent! Very respondent if you have a request and they make you feel like you are the first on the list! Very expedient with request!

Review 7 (2022-11-27 - Rating: 5)
Repairs are made as soon as possible. Supervisor in the office exhibits a very ethical behavior and maintains a professional attitude since my first experience with her.

Review 8 (2023-11-09 - Rating: 5)
I was so happy with the way I was treated by Dora. She made it so easy and comfortable to apply. Definitely recommend !!

Review 9 (2020-05-25 - Rating: 5)
Have lived here for about a year and only had one maintenance problem that was fixed within the day. Having a great experience living here and excited to renew the lease!

Review 10 (2023-09-20 - Rating: 5)
The service is super great. Dora the leasing agent is friendly and very helpful.

Review 11 (2017-12-16 - Rating: 5)
I dont have no roaches not at all people just dont know how to eat they just disgusting as can be there special powder for that been using it for years and my friends no roaches