Birchway Spring Cypress
Located in Houston, Texas
Address: 19101 Kuykendahl Rd, Spring, TX 77379, United States
Phone: +1 832-717-8007
Rating: 4.3
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Apartment rental agency
- Apartment complex
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-21 - Rating: 5)
My overall experience has been great! I did have a few issues here and there. However, I always make reports of my issues or concerns and they are addressed and handled promptly! The property itself is new and the staff is amazing! I’m personally not a fan of apartment living (I love a single property home and attached garage). However, I came to the property at a time my life was changing rapidly. I don’t know how long I will stay but I must say that the property manager Leslie makes it a really hard decision for me to move. She has been the most supportive, caring and professional person I’ve ever encountered while leasing. She goes out of her way to ensure that her residents are taking care of! I can say, if life finds me somewhere else, I will always refer individuals seeking a new home to Birchway Spring Cypress. -
Review 2 (2025-01-20 - Rating: 5)
The management team is responsive and friendly, always addressing any concerns promptly. The community is quiet and welcoming, with beautifully landscaped grounds that create a relaxing atmosphere. Overall, it’s a great place to call home, and I highly recommend it to anyone looking for a comfortable and enjoyable living experience! -
Review 3 (2025-02-19 - Rating: 4)
I been living here awhile now and I must say I like this place.However, lets dive into the pros and cons.Pros-:friendly staff, very helpful.:Decent rent compared to California.:Friendly neighbors:Great events created by the leasing office.:food trucks on the weekend: amazing fitness center: pretty good size pool (even though its hardly cleaned): awesome property manager. Goes above and beyond.:nice size units: maintenance responds fastCons-:Too many kids playing in the middle of the parking lot unattended.:Too many neighbors smoking weed in the parking lot (LITERALLY EVERYDAY):too many animals roaming around unleashed.:Too many people leaving cigarette buds in the hallways.:too many people leaving pet poop on the grass and behind the bushes.: being forced to pay for fetch service 😞: the gate not working half the time.: no speed bumps or stop signs.Recommendations -:just give us a code to enter the gate.: there should be a weight limit on dogs being on the 2nd and 3rd floor.:get rid of fetch. Its really a waste of our money. Imagine ordering from Amazon, then pay for it to be shipped to a fetch Warehouse, then having it delivered here.: get stop signs and speed bumps. Too many people driving over 15 mph in the parking lot.:put up more cameras so you can catch all the people violating the smoking policy. Especially the weed smokers.:place a $500 fine for anyone caught smoking or not cleaning up after their pet.: give out rewards for people catching residents violating the smoking and pet policy.(They are literally ruining this property) -
Review 4 (2023-09-23 - Rating: 5)
Birchway is exceptional. The leasing staff has made our transition smooth and worriless. The amenities are grand to say the least. It is a pleasant and beautiful place to live with convenient access to local banks and groceries stores. It is a great community. Come and be our neighbor! -
Review 5 (2025-01-16 - Rating: 5)
I visited the apartments and was impressed by the place. The service was excellent, and Joyce was very professional. She thoroughly explained the amenities and contract details. I truly enjoyed my visit and highly recommend this place. -
Review 6 (2024-11-05 - Rating: 5)
One thing about it you can’t satisfy everyone since my move in I haven’t had any problems. No loud noises but again these are apartments not a home of course you might hear something every now and then. They have events I love they’re very involved with the people they welcome into their community. They provide flexible ways to pay your rent if you’re not able no month if needed. Pricing for 2bd is not as high as most places I have encountered. Now only I do wish the kitchen was better maybe an island piece other than that it’s something it decent. I love my stay at Birchway Springs!! -
Review 7 (2024-07-12 - Rating: 5)
Birchway Spring Cypress: A Truly Exceptional Experience from Start to FinishInitial Viewing and Application ProcessMy experience with Birchway Spring Cypress began with an initial viewing of the model unit, guided by the amazing LaTora. From the moment I stepped in, her friendly and welcoming personality made me feel right at home. She patiently answered all my questions and ensured I had all the information I needed. The property itself was immaculate and clean, a clear sign of how much the management cares. I was so impressed by everything that I decided to move forward with the application immediately. LaTora made the approval process seamless and quick, guiding me every step of the way.Move-In DayWhen move-in day arrived, I was greeted by Aileen, who was just as friendly and professional as LaTora. She expertly guided me through the move-in process and handed over the keys, making the transition into my new home smooth and stress-free.Hurricane Beryl ResponseJust two days after I moved in, Hurricane Beryl hit, causing some damage to the property and a temporary power outage. Despite these challenges, the Birchway Spring Cypress team exceeded my expectations. As soon as power was restored, the maintenance team was out in force, doing damage control and assisting residents before many of us even woke up. Their dedication was evident, even though many of them were still dealing with power outages in their own homes.Post-Storm SupportLeslie, the Community Manager, addressed my concerns with incredible empathy and a genuine willingness to help with anything I needed post-storm. Her support and professionalism were truly reassuring during a challenging time.Final ThoughtsThroughout my entire experience, not for one second did I ever feel unsupported by the Birchway Spring Cypress team. Their care, professionalism, and dedication to residents are truly awe-inspiring. If youre looking for a new home, I highly recommend Birchway Spring Cypress. Despite moving in just two days before the storm hit, I have felt nothing but supported and cared for by the entire team.5 stars -
Review 8 (2024-10-27 - Rating: 5)
Staff is amazing. Maintenance request are quick and Maintenance tech are knowledgeable. I recommend Miss Latora for appartment lease rest of the team is good too. They have a security walk around the whole night. Appartments are beautiful.They only concern is some people leave their pets out without leash which could be dangerous. i believe there should be strict rules pets should be on the leash until they are outside. I would still leave 5 star reviews because I know the Birchway team is working hard to improve our experience.Regards,New Resident -
Review 9 (2025-01-20 - Rating: 5)
This community is beautiful and the staff is amazing. Management has always addressed my concerns and shown a real interest in my feedback. Maintenance is always quick and polite too. -
Review 10 (2024-09-11 - Rating: 5)
What can I say, the manager Lesly and all her staff is so professional and nice! I love this place, the amenities and parking lot are always kept clean. My neighbors are very nice as well! Great place to live. -
Review 11 (2024-10-06 - Rating: 5)
This is a very well maintained property with clean facilities such as a gym and swimming pool. Management has a stellar service with prompt response when it comes to concerns or work orders. I would recommend this property to anyone in need of housing. -
Review 12 (2025-01-28 - Rating: 5)
Beautiful property and friend staff. I went on a tour with Latora and she was very nice and professional. Highly recommend if you’re looking in the Spring area. -
Review 13 (2025-02-07 - Rating: 5)
I went to this property Birchway CypressLocated in Kuykendahl Rd. The experiences was amazing i had Aileen helping me out, she showed me around the property and everything looked clean and well maintained. I will move there soon. -
Review 14 (2025-02-07 - Rating: 5)
The propertys staff is awesome. The maintenance staff is on point every work order I have gets done same day unless they need to order parts. -
Review 15 (2024-09-06 - Rating: 5)
They communicate , they are friendly , the atmosphere here is great. For the most part everyone stays to themselves and is friendly when walking by. Latora and Aileen are awesome , Latora is amazing she communicates and she’s really kind. Aileen is really great she’s really kind I appreciate the both of them. -
Review 16 (2024-11-22 - Rating: 5)
This community I recommend 1000% I like that they make you feel safe and understand and I’m so thankful to god to have had Aileen from the from office to help us and guide us with our move in process all the lady in the front office they are so nice and helpful thank you thank you so much and my furry 🐶 daughter just love the place 1000% thank you birchway community and Aileen for helping with our move in so smoothly -
Review 17 (2024-03-01 - Rating: 5)
Its such a cozy and quiet place, very clean and organized, also the amenities are great and the maintenance service is excellent, I love it -
Review 18 (2024-07-13 - Rating: 5)
I cannot brag enough about this team! Hands down the best management and maintenance teams Ive had since Ive moved to the Houston area. The community is quiet, the apartments are gorgeous, and the management team truly cares about their residents. 5/5 highly recommend moving here! -
Review 19 (2024-07-02 - Rating: 5)
I must say, (I apologize, I may be spelling her name wrong) went above and beyond to ensure I I must say, Alieena went above and beyond to ensure I received exceptional treatment! I highly recommend Birchway Spring Cypress. My interactions with the manager were also very pleasant. I believe the new luxury apartments will be a great success with these two amazing ladies managing the property. -
Review 20 (2024-06-01 - Rating: 5)
I’ve lived here almost a year now and I absolutely love this apartment community. Management goes above and beyond hosting several events for us monthly, maintenance is quick no matter the time of day or night & the property is beautifully maintained. I always see security at night walking or driving around as well which I appreciate. -
Review 21 (2024-10-06 - Rating: 5)
Working with Leslie and her entire team has been such an amazing experience, they are very vivacious and welcoming that you feel right at home. -
Review 22 (2024-10-05 - Rating: 5)
Clean and nice area. ppl be smoking inside on the daily tho so ur room might smell like weed or tobacco for a bit. but it goes away lmao. rooms are super nice overall -
Review 23 (2025-01-16 - Rating: 5)
Just went on a tour and it was fantastic! beautiful apartment and workers, definitely considering moving here -
Review 24 (2024-04-12 - Rating: 5)
From the beginning, the ladies in the office especially Ms.Morgan, was very helpful! That alone made me excited to move In. Once I seen the layout of the apartment and the cleanliness of everything, I just knew I had to move in! Now I’m trying to get all of my family moved in here! -
Review 25 (2023-08-07 - Rating: 5)
I had the warmest welcome from Leslie who was so kind when I came through the door. She helped me out and answered every question I had about the area and the apartments. She showed me the layouts and I was excited to see that they had what I needed. The maintenace supervisor was super kind as well when he offered to help me get into my car after I managed to lock my keys inside. I have never wanted to live at a place so much in my life and it is all from the personal experience I received from the staff. -
Review 26 (2024-02-28 - Rating: 5)
1. ALL the staff are amazing. 2. Its a Greystar property so the amenities are on point and proper. 3. Call them or stop by today. They can help you get that nice apartment you want. They helped me. ;] -
Review 27 (2024-02-01 - Rating: 5)
I love living here. The office team is amazing and have addressed all of my concerns with prompt professionalism. Maintenance always takes care of everything in a speedy manner. Highly recommend this community to all. -
Review 28 (2023-08-05 - Rating: 5)
I am pleased to say that I love these modern and attractive apartments! I received a warm and accommodating welcome from Leslie, who provided excellent assistance and carefully listened to my every need and desire. I am absolutely certain that this is the perfect place for me to reside. -
Review 29 (2024-02-01 - Rating: 5)
Me and my family just moved to these apartments. Hands down to Aileen and Morgan that have help me through the process from the tour, application and move. Aileen walk me through every step by my side. She is very patient and speaks Spanish. I would recommend Birchway Spring Cypress! -
Review 30 (2024-09-24 - Rating: 4)
Have family that lives here. Apartments are huge in the inside. The pool always has events going on. -
Review 31 (2024-01-31 - Rating: 5)
Came by to check things out and Latora helped me find some options I think may check all my boxes. I really liked the light interior and the pool looked like its going to be really fun once the weather warms up. Helps that theres a kroger super close too! -
Review 32 (2025-02-07 - Rating: 5)
Visited property, staff very helpful in my decision to relocate in Spring. -
Review 33 (2023-07-19 - Rating: 5)
Apartments are modern and beautiful! The staff is EXCEPTIONAL, prompt and caring! 10/10! Leslie attended to my every need with compassion and diligence😊 -
Review 34 (2024-01-24 - Rating: 5)
Leslie Mallia Is simply awesome she was so kind and informative definitely was a great experience at Birchway I was greeted with a smile and made to feel very comfortable like a welcome home feeling . -
Review 35 (2024-07-05 - Rating: 5)
Joyce was a great help and enthusiastic sales women. She sold us on the 2 bedroom apartment. -
Review 36 (2023-08-04 - Rating: 5)
Very nice new property. Good amenities. Office staff welcoming an knowledgeable. You are sure to smile & laugh with Leslie. Thank You -
Review 37 (2024-02-02 - Rating: 5)
Great property with amazing staff at this property. Highly recommended. Morgan was the Best at making my experience wonderful. -
Review 38 (2024-06-27 - Rating: 5)
Aileen Varela did an amazing job she was very helpful in this process and made it stress-free I would recommend her everytime 10/10 experience -
Review 39 (2023-08-02 - Rating: 5)
Gorgeous brand new property! I loved the amenities and the staff was phenomenal. Choosing this property to be my new home was a no brainer :) -
Review 40 (2024-10-06 - Rating: 5)
Leasing staff very knowledgeable and professional. -
Review 41 (2023-08-23 - Rating: 5)
This place is beautiful and the team is great! Maranda is phenomenal and thoroughly enjoyed her great spirit! -
Review 42 (2023-07-14 - Rating: 5)
Leslie is amazing and knowledgeable! Provided the best experience I’ve had at an apartment thus far ! -
Review 43 (2024-02-01 - Rating: 5)
A very nice property! Great staff, especially Morgan was so helpful! -
Review 44 (2023-07-25 - Rating: 5)
Very nice property and staff. Staff were very helpful with me and family. Highly recommend. -
Review 45 (2023-07-19 - Rating: 5)
Great staff, maintenance team, and property. Really enjoying my experience so far! -
Review 46 (2024-02-02 - Rating: 5)
Love this property, so cute! Morgan was so helpful and accommodating! -
Review 47 (2023-07-17 - Rating: 5)
Amazing friendly staff with impeccable service. I am extremely please with there service. Thank you for your fast and convenient service . -
Review 48 (2023-07-12 - Rating: 5)
Super friendly staff and very well maintained property. Love it. -
Review 49 (2023-07-12 - Rating: 5)
The property is looking amazing and the property manager is so sweet and hands-on. -
Review 50 (2024-09-03 - Rating: 5)
It’s getting full, y’all better COME ON! -
Review 51 (2023-07-19 - Rating: 5)
Amazing property, with even more amazing staff. Highly recommend! -
Review 52 (2023-07-17 - Rating: 5)
On-site team hands down are incredible! We will be leasing here… -
Review 53 (2023-07-17 - Rating: 5)
Beautiful property and everyone is super friendly :) -
Review 54 (2024-01-23 - Rating: 5)
Property is amazing new construction is impeccable. -
Review 55 (2023-08-02 - Rating: 5)
Awesome apartments can’t wait to move in -
Review 56 (2024-01-23 - Rating: 5)
Lovely property and awesome staff. -
Review 57 (2023-07-14 - Rating: 5)
Excellent property and outstanding staff!! -
Review 58 (2023-08-04 - Rating: 5)
Leslie is the absolute BEST -
Review 59 (2023-07-12 - Rating: 5)
Such a beautiful property😍 -
Review 60 (2024-06-04 - Rating: 5)
I love this community, I recommend it 110%. Thanks to all your workers, especially Aileen Varela who was the one who assisted us. Congratulations birchway.