Woodlake Oaks
Located in Houston, Texas
Address: 9550 Ella Lee Ln, Houston, TX 77063, United States
Phone: +1 281-688-2162
Rating: 3.6
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
- Furnished apartment building
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-08-07 - Rating: 5)
I am a senior and am currently retired. I was looking for a clean and affordable place to live, and I found it at Woodlake Oaks! Trevor, Tracy, Haslly and Linette in the office were all extremely helpful, professional and very patient with me concerning my many questions. Haslly, in particular, was incredibly helpful, and was key in getting me settled quickly and efficiently in my new home. My new apartment was immaculately clean and prepared for my arrival. The cleaning crew and maintenance staff did a superlative job in getting my new apartment ready. I love the neighborhood, the location, and being close to Westheimer. I am extremely happy and love my new home at Woodlake Oaks! I am hoping and praying that this will be my home for the rest of my life on earth, God willing. -
Review 2 (2024-10-09 - Rating: 5)
Pool is nice . Racoons are alot . But it is what it . North Carolina has bears problem now . Roaches needs to be addressed every week . With your help too . Friendly staff . Handled hurricane Beryl as quickly as possible . Very nice for the money . Close to galleria and wall of water . Casino . Bingo . All grocery walking and meds . Park and tennis 🎾 . And dentist is walking and restaurant s😶🌫️ -
Review 3 (2024-07-04 - Rating: 4)
The management team of the leasing office (Tracy, Hassley, Trevor) were consistently respectful and helpful. The apartments are rather old, but things are functional. The pool is relatively well maintained. The handymen of the maintenance team are OK. We found the place to be safe, we didnt see any alarming incident in the year that we were there. Overall, it has a family environment, and generally quiet (except occasionally on weekends, when loud music of cars might disturb your sleep, if that would be a relevant parameter for you.) The gym is not huge, but is well-maintained and functional. The choice of color of paints and interior and exterior design are not aesthetically brilliant. Overall we found Woodlake Oaks to be acceptable, especially considering the price. -
Review 4 (2024-12-03 - Rating: 5)
I like to thanks woodlake Oaks management and all the stuff at the leasing office, specialty Trevor, Sharla,Haslly and everyone there, they are very friendly and very helpful for me, every time I needed help they do their best to help, I do suggest this place for family and friends, I have moved from a unit to another after my lease was up and for the first time I got my deposit in full I didnt miss one dollar, now Im leaving here and I think Ill continue leaving here, personally I dont have any problems, -
Review 5 (2024-07-25 - Rating: 5)
I’ve been here for just over six years and I think this is a great place to live. It is an older complex, so repairs are to be expected, but the maintenance crew is usually quick to fix anything that comes up. The office staff are great, all super nice and helpful. -
Review 6 (2024-07-13 - Rating: 5)
I have lived here for a year now I can say that I really like these apartments. Tracy has been very helpful from the moment I moved in. It’s not too far from my job and is walking distance from the grocery store -
Review 7 (2023-11-12 - Rating: 5)
Hello well we are seniors and only moved in 8. days ago but oh my gosh if you like to walk four blocks its the place to live everything is walking distance the grocery restaurants dentist bus park with grill tennis courts .. And my gosh that Tracy at office called me on my phone and within 5 minutes three maintenance men were at my home to resolve all my issues within 5 days and one was there even prior to that .. As far as the racoons Im on the first floor back in the woods with my back door open all the time I dont see anything or hear anything .. my man did see something vat his truck but it did not hurt him though . Its the quetiest place Ive ever lived . Kinda weird I guess . The price is good for the money and yes for God sake you have a trash man at your door . I recommend putting coffee grounds for extra roach control if any issues on ground and in drawers to help them out though .. they gave us brand new carpet at move in also. Which we are very happy with .. Walgreens is also walking distance too.The place also come with Internet and a few cable channels also -
Review 8 (2023-01-10 - Rating: 5)
I dont understand why people complain about the raccoons. Theyre everywhere in Houston. Thats why you dont leave trash out. They dont bother anyone. Move to the desert if you dont like them.Woodlake Oaks is clean, quiet & affordable. I love living here. Im surrounded by trees in the middle of the city. The complex is older, which doesnt matter. I previously lived in a fancy newer apartment & had way more problems. The floorplans are SPACIOUS & my balcony is fantastic. Theres plenty of parking. I rent a garage which gives me peace of mind. The property is gated & we have a security guard who constantly patrols at night. You cant beat the location. Close to everything & surrounded by million dollar homes in an excellent neighborhood. Theres a small gym & 2 regular sized pools. Not fancy but has everything you need. The city just remodeled a park directly across the street which also has public tennis courts. I love living here! -
Review 9 (2023-10-10 - Rating: 5)
Tracy was amazing with helping an apartment with a short amount of time. She made sure all things were set before and during the move in process. The front office always has a smile on their faces! Thank you all! -
Review 10 (2024-02-14 - Rating: 5)
Moving out today and have been in these apartments for the past 5 years.. Never been broken into, never had any of my stuff or belongings stolen and have always been well taken care of by the property manager and staff.. I highly recommend these apartments who want the best bang for their buck.. -
Review 11 (2019-05-19 - Rating: 5)
I absolutely love living here!!! Night lights come on automatically so you never entering in a dark complex. My one bedroom unit is so spacious and because I stay on the 3rd floor my ceiling is high vaulted. The kitchen is amazing and I love the space saver microwave. Even the dining room is spacious. Washer and dryer inside was a plus for me. The staff are friendly and maintenance request are addressed in a timely manner. I have been here for almost 2yrs and I don’t regret moving here.Glenda Garrett -
Review 12 (2022-12-03 - Rating: 5)
I went in today and Stephanie was the leasing associate assisting me with finding a 2 bed 2 bath. The tour was great, she made the application process easy and fast. Customer service was great from her very useful information. She answered all my questions. Looking forward to moving here. -
Review 13 (2019-07-12 - Rating: 5)
I had a great experience leasing an apartment at Woodlake Oaks. It is a lovely place to stay. Awesome apartment and great people at the leasing office. Jacqueline and Karen the apartment manager helped me all the way through from the start. They’re both great!! They will get you all set, understand your requirements and go above and beyond to get you everything as you want. The maintenance staff are amazing as well very welcoming and always there and true to their word when needed. I Would highly recommend this place. Very beautiful inside and out thank you team for welcoming me and being their with all of my needs! -
Review 14 (2022-07-14 - Rating: 5)
I went on 7/13/22 to make my application for a transfer next month from one of your other properties. I was very impressed with the leasing staff there. Lindsay was a delight to work with, very thorough, went over everything, helpful, informative. I am so excited about this move, thankful they had the unit I wanted. I cant wait to complete this move to Woodlake Oaks. Thanks again Lindsay, you rock!! -
Review 15 (2020-09-10 - Rating: 5)
I love these apartments. Its quiet and almost secluded from the busy westhimer street. The office staff are kind. Denise is the greatest leasing staff I have worked with. She was helpful and fast in assisting me with any thing I needed. She really takes the time to research and I love that. -
Review 16 (2022-07-20 - Rating: 5)
I have lived here for a few years and have seen a lot of property managers come and go. The property manager who is here now is way better than the previous ones. I have seen a lot of improvements being made around the property, my work orders have been completed within a timely manner and whenever I had a complaint she took care of it. -
Review 17 (2020-11-17 - Rating: 4)
I love the apartment floor plans and the staff works hard, I’ve just had some bumps on the road moving in. The apartment’s state when I moved in a month ago was pretty rough (lightbulbs didn’t work in the restroom, the door to my balcony isn’t aligned and couldn’t close so roaches and bugs kept crawling in until I got an exterminator, etc). It’s taken almost a month to get the main problems fixed. When everything is finally done I plan to change this to 5 stars. I’m in a quiet spot and they seem to really care, there’s just a bit of a slow response to getting orders sent out (which is understandable, since they’re a big complex).Nothing against the staff or the people- they all have been excellent. -
Review 18 (2019-05-18 - Rating: 5)
Ive been living here a year now and I am very pleased. The price is right for my budget and Im happy with the location. The leasing office staff is great. They are a very professional and friendly team who are always happy to answer questions and assist with any problems. Karen, the manger, is wonderful. She is dedicated to providing excellent customer service to make sure residents are comfortable within the community.Since this is an older complex weve had a few maintenance issues. The online portal makes it easy to submit a request and its usually taken care of within 24-48 hours. The maintenance team is also very friendly and helpful.I have a spacious 1 bedroom on the second floor. When I moved in the space was clean and had clearly been updated.The grounds are well maintained. There are 2 pools and 4 laundry rooms -if you dont have a w/d in your unit and a small gym with several carido options, free weights (dumbells) and several other weight machines.Overall I think this is a great place, especially if you are on a budget (thank you student loans). The property is well maintained and no noisy neighbors (at least by me). I feel very comfortable here. -
Review 19 (2018-05-04 - Rating: 5)
Ive been here for a little over a year. I just renewed my lease. Moving here was one of the best decisions Ive made. The staff is professional and helpful, especially Natalie and Brianne. They are always so nice and pleasant to talk to. I definitely made a great choice. -
Review 20 (2019-10-18 - Rating: 5)
Karen Canales and her team have given me the best first time renter experience. After touring over half a dozen places in the area, I decided to check out Woodlake Oaks as the final apartment before I made a decision. As soon as I walked in Ms. Karen greeted me and offered a tour immediately. She showed me several units and I was impressed by the quality of the apartments for the price. I knew immediately that I wanted to apply for the apartment and I did with Ms. Karen guiding me along the way. I applied Monday and by Friday I was moving in. The staff kept up with me to ensure the move in was smooth and checked up on me regularly to make sure everything was to my liking. I was even given a gift for my dog by the team. I highly recommend Woodlake Oaks not just for the value but for the staff that makes you feel appreciated and valued. -
Review 21 (2020-01-29 - Rating: 5)
Been at my apartment for a little over a month now and I have nothing but good things to say about it, from the process of touring the apartment Bianca was awesome, I got there exactly at 6 pm the time they close during the week and she was still willing to show me around the complex and explain all the amenities and the process to me. She showed me an apartment that I fell in love with as soon as we stepped inside. Karen was very welcoming and explained everything to me about the complex as well. This complex is very homey and welcoming. I would recommend any to check out this complex before any others. The amenities are amazing and the layouts of the apartments are wonderful. Thanks Karen, Bianca and Allie, you all have made my process of moving in easy peazy! I am happy to be a resident of Woodlake Oaks Apartments! -
Review 22 (2020-08-16 - Rating: 4)
We have lived here for about a year. Its pretty okay place I love the apartment and how close it is to the woods. Karen is awesome I only speak with her on any problems and she gets them solved.THE BAD: coaches everywhere. You can keep the cleanest apartment and youll still have coaches. Speaking with anyone other than Karen means youll never have anything done in the apartment. Only talk to Karen and get the corporate number. The office NEVER NEVER answers the phone unless you call 12 times in a row and they will be annoyed with you. -
Review 23 (2024-09-22 - Rating: 5)
The team at woodlake oaks is wonderful! They are helpful and attentive. 10/10 recommend! -
Review 24 (2023-03-17 - Rating: 5)
I just just applied for woodlake oaks . we did our tour with Tracy. She was very welcoming. She really made me feel at home. I was able to see the exact apartment I was getting before I applied. Thanks Tracy -
Review 25 (2023-04-13 - Rating: 5)
Tracy and Trevor was great. I worked with him at my last apartment complex. He has always been helpful. Tracy was very kind with helping me with all of my paperwork. -
Review 26 (2018-07-28 - Rating: 5)
Been here going on a yr. So far so good. Ive had a few roaches but nothing to the extreme. Living on the second floor must help with that. The neighbors are quite, I only have two, lol. The few events Ive been to have been nice. The other tenants that I have met are nice as well. The girls in the leasing office are very friendly and helpful, no complaints, they are great. Rent is on point especially for the square footage plus I have a w/d and fireplace does come with a garage but is an additional fee. Over all I do like my apt. -
Review 27 (2023-10-14 - Rating: 5)
I have been staying here for 2 years. Im moving this week to a bigger apartment. My stay was very pleasant and Tracy was always helpful with finding solutions. Ill recommend this property to anyone -
Review 28 (2019-08-25 - Rating: 5)
I didn’t want to let the opportunity pass or before I forgot. Even though I went with another community, I just have to say how professional & friendly the staff was. I don’t recall the name of the leasing agent that helped me, but she went all out on my tour, very bubbly personality which made me feel pretty comfortable. As well as the office manager for reaching out to me once I had declined the offer. If and when I move again, I’ll definitely consider checking this place out once more. Thank you all. -
Review 29 (2020-01-10 - Rating: 5)
I have lived at Woodlake Oaks for 14 plus years.We have had some great apartment managers in the past but Karen our manager now , Bianca and Allie are the best office staff we have ever had. They actually look up smile and acknowledgment you when you visit the office. Every time!Maintenance issues are handled quickly and Karen goes above and beyond to help with any issues that might come up.We have new Valet trash pickup and new Parcel Pending lockers for our mail. I am so excited to have both!Thank you, Karen, Bianca and Allie! -
Review 30 (2015-01-13 - Rating: 5)
I love living here. The leasing staff is always very pleasant and helpful - especially the manager Debbie! Rarely have any maintenance needs but when I do they are taken care of literally the same day or the next day at the latest. Nothing bad to say whatsoever and would recommed to anyone.Location is ideal and the I love the wooded ambiance. :-) -
Review 31 (2019-11-14 - Rating: 5)
Bianca and the Property manager (I cant remember her name, it’s Karen I think?) helped me out a lot. Didn’t move in yet, but they had a special going on $45 and you apply! Bianca was sweet and fun she showed me around, she’s very young and energetic. I told her what I wanted she looked around and made sure to accommodate me. I haven’t got a call back for an approval yet, I just did everything last night around 530/6 after I got off of work. Let’s just hope I get the place. Will update you all soon! Oh btw, this is a very quiet and well kept community. -
Review 32 (2023-06-08 - Rating: 5)
Ok so far I love the apartment. The rooms are spacious the closet sizes are hugeee!!! They even have 2 dogs parks if you have any pets. This my 2nd month staying here & it’s great staff service also -
Review 33 (2015-08-08 - Rating: 4)
I like living here Its really quiet and the management is very nice. Its a beautiful size and the high ceilings on the top floor makes it even more amazing. Also a reasonable price. HOWEVER PARKING IS VERY BAD I have to park in handicap sometimes if I come home too late. We didnt have roaches at all until the neighbors moved in so watch your neighbors ! -
Review 34 (2023-03-27 - Rating: 5)
Tracy really made my move in process so easy. I love my apartment and she was hopeful and great. She has a really attitude and is very upbeat -
Review 35 (2019-09-12 - Rating: 4)
**9/12/2019Update:Brand new management staff(Karen and Bianca are the only ones Ive actually met) have been so on top of things. Still some room for improvement on notifying tenants when strangers are going to be entering their home, to avoid people thinking theyre being burglarized and the danger that can lead too. But other than that, tremendous improvements on the property. They immediately got to work on simple things like making sure the lighting was working, as before large portions of the complex was in the dark at night.. .a criminals playground. I have not seen the front gate stuck open in a long time and if it ever was, they fixed it immediately. Before, it would malfunction and be left stuck open for weeks. I havent noticed the pedestrian gate behind my bldg(which was an easy entrance/exit point for people sneaking into the apt complex) being propped open or the handle manipulated in a while. This same time last year, my apartment was being burglarized while I was at work. This year I dont think weve had any incidents. I dont think the criminals got tired, I think they see more steps are being taken to deter them and make it harder for them. I feel much safer than I did last year, even renewed my lease. Keep up the good work Ladies and all of those empty apartments will start to fill back up.**9/26/2018**Crime has greatly increased over the last 6 months. Neither Woodlakes Oaks Apts, or their corporate entity Richdale Apts, has made any reasonable effort to deter this escalating activity, other than turning on the lights in the front guard shack to give the illusion of security on site(when in fact there is no security presence whatsoever) and parking a security car by the gate that is moved around in the parking lot to appear someone is using it. There has been attempted homicides, repeated robberies/home invasions, assaults with deadly weapons, gang signs sprayed all over the property, etc. Last week, while at work, my apt was burglarized during broad daylight while the leasing office was open and with maintenance crews driving all around the property. Criminals have become so emboldened by the lack of response to their crime sprees, that they are now coming in during the day. A few months ago, over 30 cars were broken into in one night, with them having time to go from car to car, as there was/is no security walking the premises. In July, there was a home invasion where the tenant was shot in the chest. Despite the continuous, and obviously escalating criminal actions here, Richdale Apts corporate office states they have no plans for additional security measures to deter this activity. A few weeks before my break-in, I complained to the front office of suspicious people loitering around the pool area in front of my bldg(they were obviously casing the grounds and knew when I was leaving for work everyday), but received no response, despite the property manager acknowledging receiving the complaint. She also stated kicking these same people out of the complex just a few days before my break-in, for loitering at the leasing offices pool and breaking into the gym at night to sleep. No trespassing report was filed, that would have at least alerted HPD to be on the look out. I believe these same people broke into my apt. Theyve been living in the complex and are probably the same people who have been continuously breaking into tenants apts and cars for months. Theyve had all the time in the world to case the complex, observe the lack of response to their crime sprees, and will most likely continue said activities as they see how easy it is to do. This is a very serious matter affecting the safety of the tenants, that is not being taken seriously and which I fear is going to lead to someone losing their life.I have yet to hear back from anyone at Richdale Apts Corporate Offices, despite emailing them and making a complaint on their site. -
Review 36 (2021-08-23 - Rating: 5)
The office staff is amazing and friendly and the maintenance crew is fast and efficient. Great place to live! Its very convenient to travel to my job and shopping. I hope to be here for a long time! - From a verified resident on ApartmentRatings -
Review 37 (2019-06-13 - Rating: 5)
I give Woodlake oak a 5!!! I been living at this place a long long time. Never no problems!!! My leasing manger Karen was so polite, and easy going when it came down me moving into a bigger place. She handle my moving transition smoothly,quick and always professional. Karen keep up the good work😌 -
Review 38 (2021-05-22 - Rating: 5)
Im Iris Bell, I called Woodlake Oaks Apts. in search of an 1 bedroom apt.; and spoke with a very helpful and kind Leasing Agent Stefani Lopez. We discussed my needs for the apartment. And she provided me with the information on a apt. that were more suitable for my lifestyle needs. And made a follow up call to me, regarding placing me into an apartment that accommodates my all needs. She has very excellent representation of the company. I really appreciate it. Thank You, for going way and beyond to help. -
Review 39 (2019-08-26 - Rating: 5)
I have lived in Woodlake oaks for almost 14 years, and have had a very positive experience with our new property manager ,Mis Karen Canales and her staff . My A/C broke down completely last month and had to be replaced. Karen saw to it that the new unit was here in 2 days and installed the next day !!.She was very preceptive to the problem and very efficient by any standards. we are very lucky to have her at this property.Thank you Karen &staff and the maintenance , specially Mr. ABDON !!(awesome). -
Review 40 (2019-10-21 - Rating: 4)
Hello, Ive been living at Woodlake Oaks for 13 years. The units are huge and difficult to beat. Thats a big reason ive stayed. Karen is an awesome Manager, and so is the staff as well. I love my 877 square foot. The inside has w/d connections, or included, the grounds are kept up nice and right across from a small park that has Tennis Courts as well. Surrounded by lovely full trees and walking trails. Its also super close and walking distance to stores. Ive found it a very convenient location and love the floorplan. -
Review 41 (2024-02-03 - Rating: 5)
Tracy and Haslly were very amazing helped me get settled and moved in very quickly .. the apartment is very spacious and clean upon arrival .. I’m so excited with the decision I made to choose with woodlake oaks.. -
Review 42 (2022-11-10 - Rating: 5)
I am a new tenant and Tracy who works on the property was very nice and helpful 👏. She made sure all my needs were met. She is a lady that gets thing done in a timely manner. -
Review 43 (2017-05-31 - Rating: 5)
My apartment was handed over on time so I can start accommodating the stuff I brought in. The A/C was working fine, the stove and fridge was also clean except the floor, but it was something they took care immediately. It is a very quiet place, I cant hear any noise from aside apartments and thats something that I value a lot. -
Review 44 (2019-05-14 - Rating: 5)
Previously, I had an issue with my rent. I understand things happen and we all are human. However I was really impressed with the assistance from Jamie at the corporate office. She understood my concern along with my frustration. She treated me like a tenant should be treated. I thank you so much Jamie! for looking into my concern and resolving it the best you can. This makes me feel at ease knowing that I can refer family and friends to woodlake oaks and if there is an issue corporate takes these matters serious. Thank you again Jamie and corproate for all your help to resolve this issue!! -
Review 45 (2019-09-22 - Rating: 5)
Hello, I’m Famous and I’ve been living in Woodlake Oaks Apartments for about 8 months now, Very safe neighborhood, Friendly neighbors, Excellent staff in the leasing office, enlarged space in the units as well. If your searching for a apartment complex I would recommend Woodlake Oaks Apartments.(You Won’t Regret It).Have a great day!!😁 -
Review 46 (2022-11-22 - Rating: 5)
I called about availability but, I couldn’t decide which floor plan to choose from. After so long on the phone with Ms Tracy helping me I finally chose the one that best fit. She was patient and confident during the whole process thanks so much Ms Tracy -
Review 47 (2019-05-17 - Rating: 4)
I had a flea infestation. I brought the matter to Cynthia. She immediately notified the exterminator. Within the hour, he handled the matter. I was able to get a good night’s sleep as the fleas were mostly gone in a matter of hours. Thank you Cynthia for your speedy response! -
Review 48 (2020-01-24 - Rating: 5)
I am impressed with the response Ive received from Mgr Karen Canales and her staff. Whether its the unusual service call I made today, or my inquiries re the new Valet service or Parcel Pending, all have been handled promptly and positively. I appreciate their consistent careful handling. Quite a refreshing change! -
Review 49 (2022-11-02 - Rating: 5)
I wanted to thank Ms. Kimmie for taking my call so early and acting quickly with my problem concerning a broken down air conditioner. I was so upset and she said dont worry Ive already texted Abdon so he can get to you this morning. This is what I call excellent customer service. We need more people like her that care about her tenants. -
Review 50 (2021-09-01 - Rating: 5)
Pros: Good location, Large floorplan, Reasonable rent, Have only had positive interactions with staff.Cons: Old Building (can hear the floor creak when upstairs neighbor walks around), Have to pay for covered parking spot or deal with limited free spaces. not much counter space in kitchen(although lots of cabinets and pantry space) - From a verified resident on ApartmentRatings -
Review 51 (2019-11-16 - Rating: 5)
Really nice place to stay. Tranquil living. Ive enjoy it for the short time ive been here. No real complaints. Huge apartment at a very nice rental prices. Excellent area. Memorial City Mall, amongst many other great amenites to enjoy the area. -
Review 52 (2019-06-20 - Rating: 5)
I have been living at Woodlake Oaks for the last year, decided to put a filter in the shower. Juan came to my rescue and put the filter system on the shower for me. Its a good place to live, but this 5 star is for Juan, THANK YOU!!! -
Review 53 (2024-01-18 - Rating: 5)
I have been living at woodlake oaks for over a year and I just renewed. Tracy thank you for making my stay very pleasant and helping -
Review 54 (2019-06-16 - Rating: 5)
My name is Deidre Head. I live in woodlake oaks on Ella Lee lane. I want to give Theo these five stars. He was a temporary assistant manager. He with no regard to himself jumped fully clothed into the pool to grab my grandson who decided in ia jumpedsplit second to jump into the pool. With Theos quick action my grandson was unharmed and in the water only for seconds. We came to thank him again to find that he has been transferred to elsewhere. I hope this thank you reaches him and his superiors. He deserves to be acknowledged for what he did. -
Review 55 (2020-10-21 - Rating: 5)
From the minute I started my application the staff was very friendly and helpful even with my 1000 questions lol. Miss Karen helped seal the deal and get the apartment that I specifically wanted. I would definitely recommend at least to stop by -
Review 56 (2020-12-11 - Rating: 5)
Had some amazing help from Erikka to find our perfect unit for the price. Really appreciated the amount of work she put in to assisting us and going above and beyond to welcoming us to the property. -
Review 57 (2019-06-05 - Rating: 5)
Great apts, spacious and my furry babies are welcomed. The new leasing rep Cynthia has amazing costumer service and was very helpful today listen and answered all my questions 😁 -
Review 58 (2019-04-10 - Rating: 5)
I love living here. The office staff are friendly and professional. My apartment is beautiful. The maintenance staff is always working on improvements. -
Review 59 (2020-10-11 - Rating: 5)
This was my first time going through this process of getting a new home for myself and Erikka was phenomenal with the help. She made sure I understood everything and answered all my questions unperturbed which got us through expeditiously. Much Obliged✊🏾💯 -
Review 60 (2022-11-30 - Rating: 5)
Tracy was so helpful. She was in the rain showing me my apartment. I love the apartment. My wife and I are so happy -
Review 61 (2022-11-22 - Rating: 5)
I got accepted in to my apartment on Friday and moved in the same day.Tracy was very nice and made everything so fast and smooth. -
Review 62 (2019-05-31 - Rating: 5)
Property is super nice, my apartment has a lot of space and it’s big.cynthia is always nice and welcoming.i am happy i found this apt.thank you cynthia!! -
Review 63 (2019-11-14 - Rating: 5)
Love my apartment the community and the staff is always is helpful. Karen and Bianca and Denise are wonderful people. I hope they don’t go anywhere. Thank you! -
Review 64 (2018-07-08 - Rating: 5)
Perfect place to stay for your worse enemy! If you want them to burn in hell, get them a lease here because the ACs will not work in the summer in Houston it is pretty much the same thing. Refer an enemy today! -
Review 65 (2020-01-24 - Rating: 5)
Im very appreciative for Karen(Apartment Manager)and her staff who goes above and beyond for all the residents! I been a resident here since 2016 and im not going anywhere.I highly recommended this community! -
Review 66 (2022-10-05 - Rating: 5)
Tracy the leasing agent was very helpful. She is very friendly and nice. I love her at this property -
Review 67 (2019-05-25 - Rating: 5)
Friendly and helpful staff. Good community. I liked the way Cynthia helped us transfer our apartment. ♥️ -
Review 68 (2019-10-01 - Rating: 5)
Good service. Good staff. Very professional.Love my new apartment. Thank you. Ask for Karen. She is kind anf patien. -
Review 69 (2019-07-19 - Rating: 5)
Karen was so amazing . Her customer service is spectacular and made my stay at this apartments complex very comfortable and easy. -
Review 70 (2019-05-25 - Rating: 5)
Thanks a ton to Cynthia. She is awesome in helping us move apartment faster. If it’s not her, it wouldn’t have been possible. -
Review 71 (2020-10-10 - Rating: 5)
Love it here! Just moved in and the staff made it so easy! They are so friendly. Thank you mostly to Karen that helped me out every step of the way. -
Review 72 (2020-12-11 - Rating: 5)
Great overall help, really appreciated the communication from the leasing office and especially from Ericka, she was such a huge help in all the moving process! -
Review 73 (2020-11-20 - Rating: 5)
The front desk is nice and the floor plans are good for the price. Thanks to Lindsey for helping me when I had a problem in the apartment. -
Review 74 (2023-08-11 - Rating: 5)
I have been living here for about 10 years. Tracy have been great help and is very kind. -
Review 75 (2022-11-24 - Rating: 5)
Tracy really made my experience with apartment shopping very easy. Thanks for referring me to the Voss -
Review 76 (2019-02-21 - Rating: 5)
Great experience talking on the phone with account services manager Kim McDonalds , great costumer service and very kind heart person always trying to resolve the issue no matter the circumstance , I 100% recommend speaking with her thanks -
Review 77 (2023-05-25 - Rating: 5)
Im in the process of moving from Louisiana and after speaking with Tracy, she made me realize this was the beat move.. -
Review 78 (2018-03-30 - Rating: 5)
Office staff is great. property is reserved and rustic. i have enjoyed living here. -
Review 79 (2022-12-02 - Rating: 5)
I really love the experience and dedication we received from the staff member Tracy. She was excellent -
Review 80 (2022-12-06 - Rating: 5)
I love the positive attitude Tracy showed to my mother and I. She is truly a gem -
Review 81 (2019-05-18 - Rating: 5)
Ive lived her over 10 yrs. I love the location, size of my apartment, and safety -
Review 82 (2022-11-22 - Rating: 5)
Tracy was so helpful and nice. She was very detailed in her work effort -
Review 83 (2023-03-17 - Rating: 5)
I’m so excited about the move. Tracy the leasing agent was so helpful -
Review 84 (2019-06-25 - Rating: 5)
Ms. Karen , the manager helped me out a lot to transfer another apt. She is the BEST. -
Review 85 (2019-10-22 - Rating: 5)
Mrs Karen and bainca have been so helpful and been hardworking in all.. really treat people well at woodlake oaks.. really appreciate for all.. -
Review 86 (2022-11-22 - Rating: 5)
Omg!! Tracy was so wonderful. She made the experience so easy -
Review 87 (2019-10-01 - Rating: 5)
Good people. Good staff. Love my apt. Moving in Friday. -
Review 88 (2023-03-20 - Rating: 5)
She did an amazing job! She was friendly and hospitable -
Review 89 (2022-11-29 - Rating: 5)
Tracy was really friendly! Nice person to work with -
Review 90 (2022-11-29 - Rating: 5)
I loved taking a tour with Tracy. She was helpful -
Review 91 (2022-11-16 - Rating: 5)
Tracy has been a huge help! Very informative and quick to reach out! Thank you very much -
Review 92 (2019-11-15 - Rating: 5)
They always take great care of me. Maintenance always on point. Love it here -
Review 93 (2018-08-23 - Rating: 5)
Front desk staff is very friendly and the apartments aver very nice and quaint -
Review 94 (2022-11-29 - Rating: 5)
Tracy was friendly and she was a like a cousin to me -
Review 95 (2022-11-28 - Rating: 5)
I was having trouble logging into my portal and Tracy was so helpful -
Review 96 (2022-11-26 - Rating: 5)
Tracy was extremely helpful and really knowledgeable about the property!!! -
Review 97 (2019-05-14 - Rating: 5)
Gr8 locationGreat manager.Rustic setting on the heart of the city -
Review 98 (2019-06-30 - Rating: 5)
Very good place to live everyone is friendly and its very quiet.. -
Review 99 (2019-06-03 - Rating: 4)
Easy move in, friendly staff, good amount of space for the price! -
Review 100 (2022-11-25 - Rating: 5)
Tracy went above and beyond. Really good service -
Review 101 (2023-05-25 - Rating: 5)
Been living here for about a year and loving it -
Review 102 (2019-01-24 - Rating: 5)
Great Apts and area to live in...always helpful...no complaints here.... -
Review 103 (2022-12-05 - Rating: 5)
Tracy Heard was Great and real Attentive -
Review 104 (2019-05-18 - Rating: 5)
Its very nice for live .. Too quiet -
Review 105 (2022-12-03 - Rating: 5)
Tracy was very I formative and helpfully -
Review 106 (2019-06-24 - Rating: 5)
Love this place for the price and location and it’s quiet. -
Review 107 (2019-06-20 - Rating: 5)
Very good manager , she -
Review 108 (2022-11-28 - Rating: 5)
Tracy and Nicole was helpful -
Review 109 (2022-11-22 - Rating: 5)
Tracy was great -
Review 110 (2022-12-03 - Rating: 5)
Thanks Tracy -
Review 111 (2020-10-12 - Rating: 5)
Very good service, they always try to help in the office. I moved recently and although there were certain misunderstandings they behaved very well and helped resolve the problems. There is a very good atmosphere, my neighbors are very friendly, I highly recommend this place.Very good service, they always try to help. I moved in a few weeks ago and even though we had some misunderstandings they helped us out and tried their best to solve the situation. Really nice place, my neighbors are nice and welcoming people, I would highly recommend this place. -
Review 112 (2019-07-11 - Rating: 5)
A beautiful place, perfect to live as a family...Clean and above all responsible staff.Ask for Karen.... -
Review 113 (2019-05-07 - Rating: 5)
Very good service. Super quiet. I recommend them.Customer service is really goodCinthia in Karen 👌👌👌🙂 -
Review 114 (2022-09-02 - Rating: 4)
Very nice place I am looking for an apartment and they help you a lot -
Review 115 (2019-05-14 - Rating: 5)
Very good service I am looking for an apt and they treated me very well -
Review 116 (2019-05-19 - Rating: 5)
Very good service, very attentive, the area is large, very beautiful -
Review 117 (2021-05-26 - Rating: 5)
What PO k0 -
Review 118 (2022-12-03 - Rating: 5)
Traca that amazon -
Review 119 (2019-10-08 - Rating: 5)
Nice service.