Waters Park

Located in Houston, Texas

Address: 1401 Shady Ln, Bedford, TX 76021, United States

Phone: +1 888-906-3884

Rating: 3.3

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-28 - Rating: 5)
I have lived here for a year now, I am exceedingly happy with the 1 bedroom. Only way I could be happier is with a 2 bedroom apt. Im transferring to one in a couple months.Heidi bends over backward to get things done so much, she should be considered a contortionist. Estefania is 100% real and just as focused (future manager material). Theyre both an absolute delight to talk to, with a great sense of humor too. They make you feel like a neighbor, not just another tenant.The complex is pretty quiet, neighbors have all been gems, and the maintenance guys wave to me every time I see them. I can walk to Generations park in less than 2 minutes to watch whatever festival they have going on. This place is definitely a diamond in the rough. Rent is actually reasonable for the space you get (which its bigger than youd expect).Heres to another great year at Waters Park!Thanks, Heidi, Estefania, Miguel and Oscar!

Review 2 (2024-09-27 - Rating: 5)
Weve been here a few years and Ill say the overall experience has been positive. Were somewhat of a problem unit (Flooding from rain over the years, issues with loud AC outside our window) and even if we had to call it in a few times theyve fixed most of our issues within a timely manner. There was once a time they towed my car and they were willing to admit fault and have it released. Not a perfect place by any means but were willing to stay here for now. Our main gripes are that the pool cant seem to open/stay open (early summer) and that the rent keeps going up somewhat significantly every year but Im sure thats everywhere. 5/5 for handling in unit issues and nice staff.

Review 3 (2024-07-17 - Rating: 5)
This is on Our Maintenance we have been fortunate to have for a bit now. Precious Mr. Miguel and Mr. Oscar is name of both our Maintenance men.Within the rules of The Management company, they get things taken care of. They are so very respectful and kind. 🙏🏻I definitely want to give gratitude where it is needed. I have seen very Rude maintenance before, never these two.The two we have really worked hard to help us and keep us informed.They are Polite and Proficient!Thank You Waters Park for having them.

Review 4 (2024-10-10 - Rating: 5)
I am extremely happy with this apartment I have been here for 3 years and anytime I asked for help with any problem I had, both the management and the residents office speaker was extremely helpful and understanding to help me with any situations I had

Review 5 (2024-02-06 - Rating: 5)
Estefania has been super helpful with getting me and my girlfriend set up for a new apartment! Gave us a great tour, was very welcoming and helped answer any questions we had. And very timely and helpful throughout the application process. One of the best leasing people I have interacted with. If you need help with the office I would ask for her! I do not live here yet, but am hopeful that the experience will be the same as it has been so far

Review 6 (2024-03-19 - Rating: 5)
I have lived here for 7 months now & I am very happy!! Heidi is awesome & she goes above & beyond for all my needs & she makes sure all my work orders are complete. The property is always clean & is very quiet. I would highly recommend Waterspark to anyone 😊

Review 7 (2023-10-23 - Rating: 5)
I signed a lease for a 1 bedroom to wait for a 2 bedroom. A 2 bedroom unit became available shortly thereafter and they switched everything, signed a new lease, paid, and got the keys. A slight hiccup caused the apartment to actually not be available. I was going to suggest I move into the original 1 bedroom, but Estefania beat me to it and suggested it first. We walked through it, everything looked perfect and we setup a new lease immediately. We switched keys and I moved in. I couldnt be happier as the apartment is great. Very spacious and well kept, even had an air freshener for me.At no point did I feel that Estefania was being fake, condescending or rude. She is an absolute pleasure to work with. Trustworthy is not a term you can usually describe a leasing agent. However, trustworthy is exactly what she is. Even with the hiccups, the move in process was smoother than silk. Out of the 35+ apartments I looked at, at Waters Park the staff/apartment/location is miles ahead of all the rest. I will be writing another review for the manager. They both deserve 15 stars but it only goes to 5.

Review 8 (2024-03-28 - Rating: 5)
I Live at Waters Park Apartments!I love it!! Its A Great community!Everything is really close by. Management has been so good! & Maintenance stay on top of things as well so happy here!! :)

Review 9 (2024-04-04 - Rating: 4)
Was impressed with the hospitality of the leasing staff. Very Informative. Looked at one unit and was good to see a clean unit, especially with other complexes not really clean for showings. Nice to see smiling faces eager to help.

Review 10 (2024-10-02 - Rating: 5)
Great customer service,Heidi and Stef always help me with everything and Oscar and Miguel always take care of my maintenance needs.Great staff ,I’ll recommend this place,nice and quiet.

Review 11 (2020-09-21 - Rating: 5)
I would honestly recommend this apartment complex to anyone looking for a fresh start. I have only been here a month so far, but I have continued to receive excellent customer service from the moment I walked in to the door to look at properties. Britteny was kind to me from the start. I walked in frustrated because this was the third apartment I applied to and needed an apartment asap but I had bad renters history. I knew instantly if I was approved or not and was advised of everything I needed to know before signing a lease. The apartment is perfect and the neighborhood is super quiet and peaceful at all hours. Any time I put in a service request, I am responded to instantly and most times they fix the issue same dayUpdate

Review 12 (2021-02-19 - Rating: 4)
We have lived in these apartments since 2018 and there has been a change in management since then that hasnt always been great, but I do see improvements over time. They have handled the emergencies of COVID guidelines and Winter Storm 2021 wonderfully! We never lost power (not in their control, but was still nice), and they fixed pipe bursts in other buildings quickly to minimize water off times. Glad we signed another lease.

Review 13 (2020-10-14 - Rating: 5)
I have lived here for over a month now and I love it. I had some issues upon move in but the staff here went ABOVE AND BEYOND to make it right. When I tell them I have an issue, they are on it. Gretel has been my primary contact and she is amazing. Incredibly professional and very personable, shes made my move much easier. Esmerelda and Jose have also been great during this process. Jose was working on my apartment yesterday and seemed very knowledgeable, and he wanted to find the solution, not just a temporary fix like you get at most apartments.And if that wasnt great enough already, this place is in the most awesome location. I can walk to the lake at Bedford boys ranch easily. BBR hosts multiple events throughout the year that you can walk to. This place is quiet and peaceful. I also lucked into really nice neighbors. So I would definitely recommend this place and thank you Waters Park staff for making me feel welcome.Edit: So I have moved out (and only bc my job relocated me out of state). I have to say, I would ABSOLUTELY still recommend them to anyone looking for a place! The move out was fair and they worked with me completely on everything. I had a covid scare during move out and they even offered me more time in the apartment. Luckily I didnt need it. I will actually miss this place. The maintenance was done quickly every time, the office staff was always quick to respond. I have to mention Jose again, he was always amazing and I have to add another amazing person, ASHA! Thank you Waters Park!

Review 14 (2022-06-01 - Rating: 5)
Ive lived here almost 3 yrs, love it here, with other management they kinda sucked, but this one Ive been dealing with almost 2yr and Brittany is Awesome... Maintenance crew is on point!!! I hardly need them but when I do they fix it right away. Plan on being here longer then I have in most of the apts near by.Thanks Waters Park Family...

Review 15 (2022-10-11 - Rating: 5)
Lived here from 2020-2021 And moved back in on 2022 again. Nice neighborhood, and the direct access to park is plus.

Review 16 (2021-01-21 - Rating: 5)
I am still deciding on if I am wanting to lease here however I must say Brittany is excellent! The fact that she is a property manager yet doing so much of the work amazes me. She is doing an amazing job, somebody please get this girl a raise!!

Review 17 (2021-01-09 - Rating: 5)
I’ve lived here for a year and this has been the best experience I have ever had for me and my family. The apartment management is very generous and understanding and the maintenance crew is also phenomenal. I would recommend these apartments to everyone.

Review 18 (2024-03-30 - Rating: 5)
I was looking for a 2 bedroom apartment for my family and I, we have really liked the community is quiet and great location. Office staff is very friendly & helpful!

Review 19 (2019-06-14 - Rating: 5)
I was so discouraged with apartment search after having a terrible experience with Bedford oaks the day before my out of state move! I flew in town, and toured these apartments I was intanstly greeted. My best friend had gotten here to tour for me while she sent me the video of the apartment. Gretel has been such a life saver for me! She has made my move so much less stressful my kids are so excited to also be involved with the community events they host!Thanks so much gretel! I can’t wait to move into our new home! ❤️

Review 20 (2022-03-01 - Rating: 5)
Awesome apartment building! They have an awesome office staff that will help you with literally anything you would need. Such a beautiful place! Make this your new home, you wont regret it!

Review 21 (2020-08-17 - Rating: 5)
Our air went out this morning and the temp was already so hot. I called the maintenance voice mail, and within hours and on a Sunday, he came out and and changed the capacitor for us. Im very happy living here and happy with the service this very nice man provided.

Review 22 (2018-02-15 - Rating: 5)
I love living here! The staff is always super friendly and very responsive to work request! They are older apartments but great layouts and space! Living by the park is awesome!

Review 23 (2021-02-09 - Rating: 5)
My experiences here in waters park is lovely, i really love the apartment unit, location, and their services. They found my wallet few days ago, they are so wonderful they care about their community. Thank you waters park.

Review 24 (2024-03-29 - Rating: 5)
Visited the property and I loved the location and Ms. Heidi gave us a lot of good information. Thank you will be making my decision soon

Review 25 (2023-11-29 - Rating: 5)
I went looking for a one bedroom apartment office staff is very nice they made me feel very welcomed, I will defently come back and rent with themThanks Estefania Castro 🙌🏽

Review 26 (2018-05-25 - Rating: 5)
I have been here going on two years and I have loved every minute of it! The staff is amazing and I am so grateful for my experience here! I would highly suggest this place based on service, location, and staff! I love my apartment!

Review 27 (2019-06-16 - Rating: 5)
This apartment is really good its cheap very luxrious for the price been living here for 6 years and havent had one problems they have a great dedicated staff that will make sure your problems are fixed before they even start truly great apartment complex recommend it to everyone and the location is even better its near a park, library,mall as well as laundry and grocery places thank you guys for the wonderful experience!

Review 28 (2022-02-23 - Rating: 5)
Waters Park Apartments is an amazingly, beautiful community with a fantastic manager and staff. They make you feel right at home.

Review 29 (2020-01-30 - Rating: 5)
Such a good experience here!! I recommend these apartments for sure for anyone looking to move into a safe and wonderful community.

Review 30 (2024-03-22 - Rating: 5)
This place is awesome and Estefania was amazing helped us with the process and answered all the questions my husband and I had. Thank you!

Review 31 (2018-06-25 - Rating: 5)
Great place to live! The staff is friendly and helpful, the location is great, and the maintenance process is efficient.