Waters Edge Apartments

Located in Houston, Texas

Address: 5000 Whitestone Ln, Plano, TX 75024, United States

Phone: +1 214-556-2869

Rating: 3.5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Business centre
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-10-01 - Rating: 5)
This apartment complex offers an excellent living experience. Kelly and the staff are incredibly responsive, addressing messages and residents needs within 24 hours if they are not available at the moment. The maintenance team is top-notch, always fixing issues promptly. For instance, when our water heater malfunctioned on a cold Sunday evening, maintenance arrived within 30 minutes and had it repaired quickly.The apartments themselves are cozy, spacious, and full of character, with plenty of room and storage. I especially love the gas stove and fireplace, which add to the charm. The highlight, however, has to be the breathtaking view of White Rock Creek and the beautiful trail that leads to the community dog park—just a 15-minute walk away. All in all, a wonderful place to call home!

Review 2 (2019-10-09 - Rating: 5)
I love living at Waters Edge. Management and maintenance are very helpful and responsive (Perla rocks!!). The apartments are spacious and thoughtfully designed. Huge balconies. My view is of the creek and pond... so I can literally watch egrets, ducks and turtles swimming around from my living room. Its very quiet and relaxing here, even though the Shops at Legacy and Legacy West are only about 10 minutes away. The Legacy Trail (hike/bike) literally starts right outside the gate. Best of all, my neighbors are friendly and the whole complex has a nice laid-back vibe. If youre looking for a leafy oasis in Plano this place is close to perfection!

Review 3 (2024-09-30 - Rating: 4)
We have been staying here for more than 2 years now. The rooms are spacious and best part is the position of the rooms. Even tough u live in an 697sqft, it doesn’t looks like small. Also the patios are open which helps out plants to grow.Only one thing for which i gave 4 star is the lights. We should add more lights so that it doesn’t get too dark when the sun goes down. Overall a great community with a great front office. Kelly and team is always there to help.

Review 4 (2022-10-05 - Rating: 5)
My husband and I have lived here for 2 years and our lease is coming to an end. I am blessed to have found this complex. We are only leaving because my job needs me to go to Austin and unfortunately driving 8 hours a day won’t work for me lol.Maintenance has always been very helpful and respectful we always communicate with them that our dog is put up and they’re always so quick with repairs.We are in apt 835, and let me tell you the view from the bedroom is astounding I am connecting a photo. Kelly was the one that helped us get leased and has been there to help when ever we’ve needed it. Walking down by the creek is so peaceful and there is a little path across the creek which is great for walking our dog. If you get across the creek to the path; turn left and continue walking the path for about 8 minutes and there is a big dog park and a park for the kiddos too if you have kids!The air quality is great in the apartment as well! No mold, mildew, or water stains in the cabinets, and water pressure is great! Water gets super hot super fast too!I am so glad we had the opportunity to live here and we would absolutely be resigning if i didn’t need to move.

Review 5 (2022-11-30 - Rating: 5)
I love it here. Great quiet community. I just renewed my lease for another 16 months. Huge patio with a wonderful view of the creek. All my neighbors are very nice and friendly. Lots of dog areas for people to walk there pets. Waters Edge is a hidden gem - for this great location.

Review 6 (2022-06-19 - Rating: 5)
I moved here in March of 2022 and love it. The grounds of the property are wonderful with abundant green space and the view from my patio is magnificent. My dog spends hours out there watching the ducks, birds and egrets stop at the creek to cool down and get a drink. All of the maintenance guys are great. Thank you Robert for coming out on a Sunday morning to fix my air conditioner. Nice quiet family friendly pool. I definitely recommend living here.

Review 7 (2020-05-01 - Rating: 5)
Nice apartments to live, they maintain them clean, sometimes its hard to reach the maintainance office, bu the place has good scenic views, nice trees, we go for walks in the evenings, it is beautiful, under the bridge is a good walk, be careful of the snakes and lizards, some times you can see bob cats and cayotes, it is good surrounding though.

Review 8 (2023-10-01 - Rating: 5)
I’m very impressed with these apartments! The scenery is beautiful, it’s close to the Legacy walking trail, has a dog park, multiple pools and even more amenities. The grounds are always well taken care of and clean and the apartments are a really good size for a great cost! On top of that, the staff is always helpful and they host little events for the residents at least every month. It may be free breakfast or back to school items or raffles, but they’re always doing what they can to help the community. I would recommend these apartments to anybody and they’re in a prime location close to HEB and a lot of nice restaurants.

Review 9 (2024-03-27 - Rating: 5)
Our family just moved in, but so far, our experience could not be any better! This feels like the IDEAL place to live for a young family. We are literally *steps* away from the Legacy Trail and we can walk to the playground at Windhaven Park too (my son is loving his backyard park!)The complex is soo quiet, clean, and safe; I literally feel like I could leave my doors unlocked with absolutely zero concern. I am a little bit shy so I havent talked to many of my new neighbors yet, but the ones I have met were SO warm and welcoming (the leasing office staff are as well!) I have put in 2 maintenance requests since moving in and both were responded to extremely quickly and satisfactorily. The Amazon package locker makes deliveries easy and safe, and I love that HEB is literally across the street... We are eating GOOD since moving here, haha. (Having a gas stove has been great, too!) The schools nearby are wonderful and Im excited for my son to start kindergarten in the Fall and not be worried about the quality of his education (something that absolutely WAS a concern at our old apartment in the Dallas area...) We are really enjoying being wrapped up in all the surrounding nature- if you are into birdwatching, this place is basically utopia. Just while drinking my morning coffee I can see from my patio: woodpeckers, robins, cardinals, mockingbirds, crows, a kingfisher, an egret, finches, wrens, blackbirds, doves, ducks, and I think 2 more species Im forgetting at the moment. The sounds of the creek after all this spring rain are so soothing. I think we are going to have an *amazing* experience living here!

Review 10 (2023-10-01 - Rating: 5)
Im happy with my decision to live in the Waters Edge apartments. The facilities here are top-notch, with three beautiful swimming pools, a spacious dog park, a well-equipped business center, and a relaxing sauna, all of which I make good use of regularly. What truly sets this place apart is the exceptional service. Service requests are prioritized and resolved promptly, making me feel valued as a resident.The neighborhood has a warm and welcoming vibe, and Ive had the pleasure of meeting some wonderful neighbors. Its evident that a sense of community is fostered here. Moreover, the location is unbeatable. Its a breeze to commute to work, and theres a wealth of entertainment and dining options nearby, making it easy to find anything that piques my interest.It truly checks all the boxes for a great place to call home.

Review 11 (2024-09-26 - Rating: 5)
Nice apartment complex in a great setting. The manager, Kelly, was very helpful and responded to questions and concerns in a timely and professional manner.

Review 12 (2023-10-01 - Rating: 4)
We have been living in watersedge from past two years. We really liked this location for its landscaping, the creek views and for the accessibility to stores.The maintenance staff resolves the issues quietly in a timely manner.I also liked the sound proofing of the apt and the spacious rooms unlike many other apartments.

Review 13 (2023-09-25 - Rating: 5)
I love living in waters edge community. I am living in 613 apartment.This safe and spacious and the creek view and walk feels so good. Management is also very nice, always try to solve issues/ query on timely manner. HEB and other grocery stores are near by, schools are excellent, overall great place to live in with family.

Review 14 (2022-12-09 - Rating: 5)
Its been more than 4 years we were staying at Waters edge Plano. We truly enjoyed ourselves hear. We felt safe while staying hear. Maintenance was great! They always speak while passing through the complex. Has 3 big pools to chill out during Texas summer. The gym isn’t huge, but it’s always clean and open. Access to a walking trail. Front office staff changed over my time, but everyone I spoke with were always friendly :)

Review 15 (2022-03-12 - Rating: 4)
We love living at Waters Edge apartments. I’ve been living here with my small family for around 3 years. The location is so great and a walk distance from Windheaven park. The best park for kids in Plano.Great schools around. Also , we love our spacious apartment and balcony with natural woods and streams around. I love my neighbors big time. The new community manager , Kelly is doing her best to keep our community clean , safe , and friendly.Since she made it here , the maintenance guys are so responsive and normally taking care of any requests on the same day.I just put 4 stars because our AC/ heat is a bit old and we always need the maintenance to take care of it.

Review 16 (2023-04-27 - Rating: 5)
Lived here for over a year and had the best time. Scenic views from oversized patio, the community is well maintained as well. Maintenance requests were handled the very next day (maybe I was lucky ?). Staff is great, Kelly was great during move in with all the hurdles that I had on my side.

Review 17 (2022-07-19 - Rating: 5)
I am going on my 4th year of living at Watersedge apartments and I just have to say that it is still one of the best decisions I have ever made. The manager really cares about the property and the residents as well as being available and responsive to questions and concerns! So appreciate her. The maintenance staff is unbelievable! My air conditioning quit and they had it repaired within hours. They are quick and responsive to even the minor needs. And along with all of that, the apartments are roomie, have large porches and fabulous views. It is very different from your typical Plano apartments. Just wanted to give a shout out to the staff and say thank you for a great place to live.

Review 18 (2023-03-15 - Rating: 5)
Absolutely adore this property. Great and friendly management. Work orders are done promptly and efficiently. Very clean as long as people pick up after their pets. Can’t imagine anywhere else in Plano that can give you this type of scenery. There is a pathway to walk through the green belt and now you’re on the cement pathway to the arbor hills nature preserve. Peaceful and cozy

Review 19 (2020-08-10 - Rating: 5)
I looked really hard at the reviews before I moved here. And honestly, I was REALLY close to picking another apartment. Some of these reviews are really nasty! Im glad I didnt though! I love this place!Yes, sometimes maintenance can take a little while for non-essential things. But I have had issues with my air twice since I moved in, and they were on it right away! The AC went out about a month ago during the middle of the day on a Friday, and the maintenance guys stayed here for hours after he was off work to make sure I had cold air. They even went so far as to promise me a window unit for my bedroom in case they couldnt resolve the problem that night. I was really impressed!I cant really speak to any of the amenities since I moved in the week quarantine started and almost everything has been closed anyways.The property is beautiful, my view is amazing, and my apartment is really nice! I really do love it here! There are beavers, YES BEAVERS, in the creeks and ponds behind the complex. Theyre pretty cool to watch if you can catch a glimpse! You cant beat the location either. And inexpensive covered parking and private garages are definitely a bonus.Honestly, a lot of these reviews surprise me. People only seem to leave reviews if they have bad experiences I guess, because most of my neighbors have lived here for years with no complaints. I have never had an issue since I moved in, and I have dealt with the staff pretty often. They have all been wonderful! I think I moved here right when they had a change in staff, so maybe thats why I have had such a great experience. But regardless, I would have no problem recommending this place to my friends. This is one of the best apartment experiences I have had, and this would be my 9th apartment complex that I have lived in. I cant think of anything bad to say!

Review 20 (2023-09-30 - Rating: 5)
We appreciate living here so much! Its close to everything we need, the view is great because of the creek and trees so we dont have to look at to some busy intersection. Also they have fenced in yards which is huge for our dog!

Review 21 (2016-09-10 - Rating: 5)
The management is extremely friendly and all of my problems have been fixed very quickly. I love the view from apartment and I really like the layout and look of the apartment. My only problem was that the rug cleaning team came the day I was moving in and never came back so I had to clean the rugs myself because there were pieces of glass from the last people, but that wasnt that big a deal to me. The renovated kitchens are absolutely beautiful. I like my living room with its gas fireplace and built in bookshelf. My bathroom is huge and also newly renovated. Overall I really like the apartment. I highly recommend this really pretty apartment. As far as pricing goes, this area in general is high priced, and this particular complex is much cheaper than other places I looked at. Remember, when you look at review online, you are mostly seeing the people that are angry and unhappy. Most people that are happy at a place dont write a review.

Review 22 (2020-05-14 - Rating: 5)
I have lived here about 2 years and the new staff here is a really nice change. Very communicative, professional and available. I have recently transferred within the complex and I must tell you that Ryan, the asst manager, was fantastic and very professional in all of my dealings with him. He made it a very easy process and is a great representative of the company. Shawna and Kimberly have also been a joy to work with. Shawna was very responsive and took care of a number of moving details for me. And dont get me started on the maintenance team. They are great!! They always go the extra mile for me and have been very quick to respond to repairs. The apartments are large and the views are great. I do recommend Watersedge.

Review 23 (2017-03-13 - Rating: 5)
Ive lived here for 2 years and some change. Im surprised to see some of these reviews as they are not representative of neither my neighbors nor my experience. The previous ownership did let some things slip while the property was under contract which might be the cause of some of the older reviews. The Adara/GreyStar team had picked up the slack when they took over so I dont see the previous managements issues as a problem for them. The apartments are great, the patios can be quite generous, and units are being updated as soon as they are vacated. So some of the dated issues might just be apartments that were due to be updated anyway. I havent had many needs for maintenance, but when I have its always been prompt. In fact theyve done a lot to improve the property since they took over a year or so ago. The schools in the area are great, which was the main reason I chose this area. My kids and I frequently take walks around the creek Theres access to one of the public bike trails without having to cross a street which is great for small kids. Ill likely resign my lease in the summer.

Review 24 (2020-10-30 - Rating: 5)
Wow! I am so glad I stopped by this community! The scenic views, large balconies and friendly residents and staff really blew me away. Shay Allen is one of the most astutely aware and intuitive leading managers I have ever worked with. She listened to my pros and cons and found the perfect floor plan and view for me. It was literally one of the most seamless tours and leasing processes I’ve experienced. I can’t speak highly enough about Shay and the Waters Edge Community. Thank you so much! I am loving the new place and vibes!

Review 25 (2017-10-19 - Rating: 5)
My wife and I have lived here for 5 months and absolutely love it. We feel super lucky to have an apartment that faces the creek (which means we have a patio that has an awesome view!) Though you would think wed be tired of it after 5 months, we still are in love with it 100%. Between the great views and the adjacency to the greenbelt trail, this apartment also fulfills the nature lover in us both. These are also by far some of the best built apartments Ive ever lived in, and the double-walls really keep the neighborly noise way down. On top of it all, the maintenance and office people have been great. Heather (who is awesome) was our leasing agent, but everyone weve interacted with in the office is great. The only downside we feel so far is the price, but this area seems to be expensive for a Texas suburb. Overall we are very satisfied.

Review 26 (2020-12-16 - Rating: 5)
My recent move was made much smoother with the excellent customer service provided by Shay Allen and team. My new apartment is in great condition and the grounds are beautiful and well kept. My one call to maintenance for a minor repair was expediently handled and in an efficient and courteous manner. Two thumbs up.

Review 27 (2016-11-10 - Rating: 5)
I am a resident here since over 2 years, the only reason why I am moving is because I will buy my own place. Taylor was very supportive with all my requests. They really make you feel like home. I appreciate my time there, good friendly neighbors, friendly staff, and great area. A big plus is that they are upgrading the apartments and are well maintained.They had their ups and downs when taking over the property (normal things when changing Management and Ownership) but I have to recognize that service level improved a lot now, and is a great place to call home. I recommend this place 100%Bogdan

Review 28 (2013-04-20 - Rating: 4)
Completely new management, so none of these comments are still a problem. Yes flyers, but who cares! This property is gorgeous, I feel like I live in a park. They strictly enforce rules about cleaning up after your pets outside and the property is always in a gorgeous condition. My heater went out one day and the next, it was completely fixed> I have never gone more than 48 hours without having some maintenance request fixed.If you happen to get a unit by the creek, some foundational issues by way of cracking and things. But you have to cover holes and paint back upon moving out anyway so just make sure you note the cracks upon move-in. I had a slight mix-up with my move-in date so I had to wait for my apartment to be cleaned, but they were so gracious and nice about it, and so were the people they contract with to clean carpets and the apartment.Lets talk about the noise. There is none. There are some noise issues when people stand right outside your door or window and carry on a loud conversation, but I just happen to have rude neighbors so it isnt the complexs fault. Unlike other complexes, we enjoy 9-inches of concrete between us and our neighbors, so NO sound gets through. I would never dream of leaving here unless I had to or we finally get a house. I love this place. Seriously consider living here.Brand new gym equipment, 2 pools (both are awesome), a friendly staff (both office and maintenance), and condominium-grade building materials will make you feel at home! My apartment is gorgeous, my patio huge, and my stovetop/oven gas, I love it.

Review 29 (2020-07-29 - Rating: 4)
The apartment is nice. Locatiln wise its perfect for our family due to having white rock creek right behind our building, but also woth legacy trail there as well. The only complaint I would say is maintenance. I get man problems come up but there have been times where I waited almost 2 weeks for a leak under my sink or a constant running toilet. There is also no clear instructions for the saunas. It has minor details on the wall but nothing else really. Other than that its a decent place.

Review 30 (2018-01-23 - Rating: 5)
The entire staff is so helpful and pleasant and always trying to please you.Maintenance seems to always be on top of things right away anytime I have asked.The apartments are clean spacious quiet and well-made. We never hear anyone upstairs or next-door.It is a little piece of the country in the city with the creek out back. Overall very very nice!!

Review 31 (2021-03-16 - Rating: 5)
Updating my review from one star since we have experienced great service from new apartment management took over last year.A lot has been improved starting from maintenance, gym renovation and overall turn around time of the service tickets. Really enjoyed our stay at Watersedge.

Review 32 (2019-10-25 - Rating: 5)
We were new to the area and were looking for an apartment close to school and office. The leasing agent Perla was very kind and informative and helped us find the right apartment for our family. She also went out of her way in expediting the move-in date by pulling all strings. Kudos to the whole team... Looking forward to a wonderful experience at the Waters edge community.

Review 33 (2023-09-26 - Rating: 5)
We have been at waters edge from past 5 yrs .we had a very great experience.The staff and management are very friendly .The service maintenance is good. View of the creek and community is excellent .Best place to live in ,excellent pools in the community, great schools and it is very close to all shoppings .

Review 34 (2016-09-21 - Rating: 5)
My wife and I only stayed at Waters Edge for 9 months, but that is only because we bought a home. I see a lot of bad reviews on here and quite frankly I am surprised. Take complaints with a grain of salt. Our experience with Waters Edge has been totally different. The only cons I can come up with are the kitchen is a bit small and the plumbing is older so the shower gets hot if someone else is using the water. But the pros out-weigh the cons immensely.Going back to the kitchen, even though it is a bit small there is a gas range. No apartment complex Ive lived in has had that and true chefs love gas ranges! As far as activities go, Waters Edge is located right next to a running trail which my wife and I used all of the time. There is a giant park on that running trail and also a dog park on the apartment premise if you dont want to go far. Waters Edge also offers 2 swimming pools (One is a lap pool specifically for swimming), a weight room with a large variety of equipment including free weights, machines, multiple benches, resistant bands, medicine balls, swiss balls AND a wet and dry sauna. The location is also close to Whole Foods, Stone Briar, The Shops at Legacy and many restaurants. Id like to mention that the community itself is very kind and I met more of my neighbors at Waters Edge than I have in my past 4 apartment complexes combined. We never had any major maintenance issues, but the times we did call, our issues were resolved promptly and effectively. The staff and management were always very helpful and extremely kind.I would like to thank Waters Edge for providing my wife and I a great experience. If we ever need to move into an apartment complex again, I will be coming here to apply! Thank you again and I wish all of you well!

Review 35 (2019-08-07 - Rating: 5)
This apartment complex is outstanding! Everything from the staff going above and beyond to make sure your living here is nothing short of perfect, to the actual living space and quality of build for this place. Where else are you going to find huge patios with a nice coffee morning view??!! Nature trails all around, this place has it all. Thank you for everything and more you guys do as a team to make my life that much easier.🙏🙏🙏 We are here to stay! Ask for Perla or Aly, both go beyond the standard expectations professionally. Thank you guys again!

Review 36 (2022-12-04 - Rating: 5)
Great view and quiet community. It is in a great location next to a lot of shopping centers and restaurants but still feels secluded with a creek/green belt view. Walking trail goes along the outside of the property that leads to a kid friendly park.

Review 37 (2021-06-28 - Rating: 5)
I recently moved here and all I can say is GREAT things about this place.Believe me, Ive been in several apartments and here the Management, Staff and Maintenance are really respectful and professional. The place is clean and organized. They really care about the place and the people that lives here. Hope it keeps like this for more years! Keep it up!!!

Review 38 (2019-04-26 - Rating: 5)
This place is amazing, by far hands down the most gorgeous apt complex in plano. If you are the type of person that comes home and sits on the couch then this wont mean much to you. However if you have an active dog or love taking walks out side then this is the place for you. Beautiful creek runs through the middle of the property, tons of space and feilds for your pup to run. Also the complex backs right up to the legacy trail. At the north west end of the property another field with a dog park, and a string of connected ponds for fishing. This place is amazing if you love being outside.

Review 39 (2021-09-22 - Rating: 5)
Adriana helped me get into a great apartment! She was very nice and made everything so easy. I would definitely recommend if you’re looking to get an apartment here to use her.

Review 40 (2021-02-25 - Rating: 5)
I had an amazing tour with Shay Allen!! She knows her property very well and I was very impressed by how she paid attention to detail of what my husband and I are looking for. (We are very picky) The floor plan she picked out for us works perfectly! We are excited for our next step! Thanks again Shay!!

Review 41 (2020-01-18 - Rating: 5)
I just moved in a couple weeks ago and so far I am really happy with everything. The staff is very professional, Kimberly was great to work with. The apartment was clean, everything works. For me, the location is perfect, I can walk to work on nice days.

Review 42 (2023-09-26 - Rating: 5)
We really enjoy living here. Everyone in the office and maintenance are always so kind and helpful. Lots of communication and quick to jump on any maintenance issues.

Review 43 (2020-01-24 - Rating: 5)
I came to ask questions about the property on my lunch and had a great conversation with Kimberly in the office about the community and area. I was in a bit of a hurry but Kimberly made sure that I got all the information I needed. She was really proffessional and straight to the point. Way better than the other apartments I went to look at in the area giving me the bare minimum customer serivce. Thank you Kim for making my experience worth while!

Review 44 (2021-02-25 - Rating: 5)
I called to inquire about a one bedroom there and spoke with Shay Allen. She made my experience a pleasant one with her five star customer service. I feel so informed thanks to her. If you have any questions, ask to speak with Shay Allen you will not be disappointed!!

Review 45 (2017-01-29 - Rating: 5)
We had some trouble initially moving in but Taylor was prompt to respond and take care of everything for us. This is one of the best apartments we have ever lived in. The neighbors are friendly, and the property is clean.

Review 46 (2019-01-17 - Rating: 5)
I moved in about 6 months ago. I really like it here. The office has been really helpful, and I really like my apartment. They are very different than most apartments. I will for sure stay when my lease is up.

Review 47 (2021-02-25 - Rating: 5)
Great costumer service by Shay Allen, she was really hospitable. She answered all the questions I had and more. Definitely recommend getting in touch with her if you are looking to move into this beautiful apartment complex!

Review 48 (2024-01-26 - Rating: 5)
When I came in I was greeted and helped by the nicest staff and there was no way I was gonna lease anywhere else. They definitely care about you here.

Review 49 (2020-01-25 - Rating: 5)
I toured this community and the leasing consultant Perla was very kind and showed me several options. The apartments seem more like condos than apartments. I liked the fenced yards and built in shelves.

Review 50 (2021-09-23 - Rating: 5)
A beautiful property. The leasing agent Adriana had great customer service and answered all of our questions. She was very patient with us. Definitely recommend!

Review 51 (2021-05-28 - Rating: 5)
This property is absoutely beautiful. Not only was the property great but it is in a great location and very well upkept. As soon as I toured the property, I have definitely kept this as one of the top places on my list. The staff is very helpful, especially our tour guide.I highly recommend considering this property as your next stay.

Review 52 (2024-01-26 - Rating: 5)
Kelly is very nice and helpful. Anytime I need her, she always takes my call and will listen and resolve my issues.

Review 53 (2024-05-02 - Rating: 5)
Office staff is friendly and accommodating. Alberto has kept consistent & friendly communication.

Review 54 (2024-10-18 - Rating: 5)
This place is amazing. Thank you to Alberto who helped me out.

Review 55 (2020-07-29 - Rating: 4)
Great location - easy access to almost everything. The new management team is awesome and a vast improvement of the predecessors. Diligent about keeping the property maintained.

Review 56 (2021-05-28 - Rating: 5)
The staff is very professional, nice, and knowledgeable about the property. This is a great property and in a great location. The apartments are very well managed and maintained.

Review 57 (2024-05-02 - Rating: 5)
Went to take a look at the apartments and Alberto was very helpful in answering my questions and showing me around the community.

Review 58 (2020-12-11 - Rating: 5)
I love these apartments so much! Shay Allen really helped me find exactly what I was looking for! The location is great and its such a nice place to live!!

Review 59 (2022-12-07 - Rating: 5)
I have been into this community around 4 years. It’s very beautiful place to live .office staff are very friendly and maintenance people are very good and helpful .I recommend this apartment to live in .

Review 60 (2024-01-25 - Rating: 5)
The staff is absolutely amazing when I called to ask questions I was helped by Alberto. He answered everything I asked & showed me around definitely a great place.

Review 61 (2024-02-08 - Rating: 5)
The property is great! The management is very nice ans helpful! I would recommend this property to any one.

Review 62 (2021-09-22 - Rating: 5)
Adriana was such a good help, made things go smoothly. Definitely recommend asking for her if you’re planning to live here!

Review 63 (2021-09-22 - Rating: 5)
Wanted to say Adriana was super kind, very informative & professional. She was a big help in our search and we can’t wait to move in!

Review 64 (2023-03-28 - Rating: 5)
Dominique was amazing! She’s very knowledgeable about the property. I would recommend anybody to her!

Review 65 (2020-10-30 - Rating: 5)
Cannot say enough great things about my experience! Shay was so helpful and patient with me. Customer service was perfect. Would definitely recommend!

Review 66 (2021-09-22 - Rating: 5)
Adriana is an awesome leasing agent. Great to work with and made the process extremely easy.

Review 67 (2024-02-07 - Rating: 5)
What a privilege it is to be a part of this community. Incredible views and a must have for anyone looking for a place to truly call home and feel like it too.

Review 68 (2021-02-25 - Rating: 5)
Great customer service, Shay Allen was so helpful when I went here, such a sweet person and professional attitude. I loved it being here, I will go again.

Review 69 (2021-02-26 - Rating: 5)
Love this place! So clean and great customer service. Ask for Shay! She will take care of everything you need.

Review 70 (2020-10-30 - Rating: 4)
Community looks great Shay Allen. You did a great job showing us around. Great salesperson

Review 71 (2021-02-25 - Rating: 5)
Amazing Customer service (shay Allen ) was so Amazing i will defiantly come back and lease..

Review 72 (2024-01-25 - Rating: 5)
Amazing team and the property is so clean!

Review 73 (2016-06-16 - Rating: 5)
Waters Edge is beautiful and changes have and are still happening. I use to work in the Leasing office and honestly I speak as a previous employee and current resident. This is a older community things break and it takes time to fix it point blank period. If youre unhappy than fix the situation by giving the team an opportunity to fix it or move. Yes, it may take a couple of times to fix it but I know that not only did my team and I go above and beyond to get things done but the current team does the same. Again, it was built in 1999 it is older but my gosh its beautiful and the fact that Legacy Park is our backyard is a huge perk. I am going on my 2nd year at WE and I want to give credit to Taylor and her team. She has been patient,helpful and truly understanding when it came to me and my home. Initially I didnt think she and I would see eye to eye but I had to realize she had a job to do just like we all do. She is a good person and I dont say this because somethings have worked in my favor but because she is honest,upfront and helpful. Trust and believe we dont just create charges they are there for a reason we love when apartments look great after a move out. I recommend WE to anyone who is looking for space,beauty and reasonable prices. Location is great and the neighborhood is really nice. I love Plano and my home. Kudos to the leasing team and keep it up.

Review 74 (2020-10-30 - Rating: 5)
I enjoyed the opportunity to tour the area and found Shay Allen to be quite helpful.

Review 75 (2024-01-30 - Rating: 5)
Beautiful Property and excellent staff!!

Review 76 (2022-02-25 - Rating: 5)
Favorite apartments Ive lived in.

Review 77 (2023-03-15 - Rating: 4)
Life at Waters Edge!

Review 78 (2024-09-26 - Rating: 5)
Excellent attention

Review 79 (2020-12-16 - Rating: 5)
Very grateful to Miss Shay Allen for her attention, it is very good and I am very satisfied with her help and support, excellent attention, thank you Shay