Watermark at Baytown

Photo of Watermark at Baytown

Located in Houston, Texas

Address: 2700 Ward Rd, Baytown, TX 77520, United States

Phone: +1 281-427-5807

Rating: 2.9

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Pets welcome
  • Swimming pool
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-21 - Rating: 5)

    We have been living here for 4 months and had some issues with roaches and rats at the beginning. We called the office and they sent maintenance to cover holes and we were told we can call weekly to be added to the list for extermination and so we did. It took about a good 3 weeks to get rid of the roaches and rats. Came to find out our neighbors were hoarders and our building was almost empty. Thankfully they moved out and we then saw maintenance cleaning out the apartment and it help us get rid of the problem. Office staff is great and had done their best to fix our problem. We have seen maintenance team work after hours. My mom has been living here for 2 years now and let me tell you, the property is a lot safe and better now then it was 2 years ago. I see bad reviews and I wanted to say my experience here because we see the effort to make this place better. We don’t get towed for no reason. We were told at the beginning of virtual parking and told us we must register our vehicles to avoid getting towed and our visitors. I can only speak on our behalf and experience with rats and roaches. I will say tho to keep in mind that not everyone around you is always clean in their apt. Which could also affect your apt too.

  • Review 2 (2025-01-07 - Rating: 5)

    The word home to me is the place where I feel & know down to my soul that I am safe & comfortable; the place where your neighbors are your friends, your community & surroundings are peaceful & you go to bed at night at ease because everything that a home, that life, should be is exactly right. When your home is in an apartment community, in my experience, it becomes less of a home & more of just the place where you keep your belongings; ive seen it all, rude, untrustworthy neighbors, downright lack of care on behalf of the staff running the apartments- you name it.Then I got extremely lucky & moved into Watermark at Baytown. I live here & I am beyond happy to call this place my HOME. From the kindest neighbors a person could ask for who are thoughtful and generous, to professional & BEYOND helpful maintenance guys that go out of their way to help you without even having to be asked, to the apartments themselves being SO CLEAN, spacious & literally a steal, & lastly to the girls calling the shots in the office, the humble, professional, & so, so kind leasing staff (side note- Kacie in the office, her personality, calm demeanor, & how genuinely helpful she was gave me the confirmation I was seeking in my search for a home & I knew this was the place for me so much so that I didnt even need to see my apartment before I signed my lease. & for me, when youre a gal that NEEDS certain things to be a certain way, that is H.U.G.E. so shoutout to Kacie, youre a badass)All Im saying is this: if youre searching for a HOME & you should be fortunate enough to stumble upon Watermark at Baytown, RUN (or probably driving would be better) to the leasing office.& who knows, maybe we will be neighbors 😉

  • Review 3 (2024-08-04 - Rating: 5)

    So far I love my apartment with Watermark and its staff. It’s close to my job where I don’t have to worry about being late and also the maintenance of the place is kept well.Kacie is such amazing person, she was friendly, efficient, understanding when it came to getting me into my apartment. When I called to have my filter put in she would reassure me that the Juan was one his way and when I called next he was already done changing my filter for my ac 😊So in the end definitely would recommend Watermark as a first apartment for anyone in Baytown 😊

  • Review 4 (2024-06-15 - Rating: 5)

    The staff is very very helpful and catering. they care about our needs and situations and do the best they can as long as we do our part. the apartments are nice as well and just a good neighborhood. i have no complaints whatsoever.

  • Review 5 (2025-02-01 - Rating: 5)

    The staff is very friendly and professional. Yesenia was very helpful she is very knowledgeable and helpful and was able to answer all my questions.

  • Review 6 (2024-02-29 - Rating: 5)

    I recently had the pleasure of visiting a hidden jam apartment at watermarks Apt, and I must say, it was an exceptional experience that deserves a five-star. From the moment I stepped foot into the building, I was greeted with a warm and inviting atmosphere that immediately made me feel at home.May I also add the fishing area,fishing has always been my hobby and it’s a great way to pass the time. Also have great picnic areas. Overall experience fantastic.

  • Review 7 (2024-11-21 - Rating: 5)

    Thank you Mrs. Kacie for making this process smooth and easy. From starting my application to signing my lease thank you .

  • Review 8 (2024-10-01 - Rating: 5)

    It’s Very nice and quiet….Very family oriented….I ve been here for 3months and I’m Loving it….Go and ask for Kasey personally …she will take really good care of you😀😀

  • Review 9 (2024-06-03 - Rating: 5)

    The entire staff is wonderful such a great team, Kathy, Brenda, Whitney and kacie really care about us. I recommend moving here they are fast and under new Mgr they are making moves!! The maintenance is awesome to!!

  • Review 10 (2024-09-25 - Rating: 5)

    Quick easy move in!!! Love the management highly recommend!!! also have a great access to lake and great clean areas

  • Review 11 (2024-10-31 - Rating: 5)

    I want to thank Yesenia for the quick process of my application and helping me out with always good communication.

  • Review 12 (2025-01-22 - Rating: 5)

    Excellent customer service the maintenance Guys are excellent specially Pedro and Javier

  • Review 13 (2024-06-12 - Rating: 5)

    I love my apartment the staff is very nice I really like Whitney she’s very nice I got approved quickly and I was able to move in that weekend I love the dock by the water and it’s very quiet at night I don’t see people hanging out and neighbors are very friendly my daughter also loves the apartment we have a 2 bedroom 2 bathroom I would definitely come check the property out plus you can’t beat the price especially in this economy 🤍

  • Review 14 (2017-08-02 - Rating: 5)

    I love my apt. home! I never have issues with the maintenance team, the office staff or my neighbors. Its a great community to live at. Amazing view of the water by the pier. Beautiful blue pools to swim in and the property is always clean! A laundry facility open 24/7 also not to mention I do feel safe with the gated access. What more can you ask for!? I honestly love coming home after a long day at work! Ill defiantly recommend a friend to live here :)

  • Review 15 (2024-07-16 - Rating: 5)

    Ms.kacie was super helpful ☺️ the costumer service was amazing!! Thank you so much for everything apartments were very nice!

  • Review 16 (2017-08-11 - Rating: 4)

    I have lived here for 6 months. Daniel, the manager, is amazing. The maintenance staff is always prompt and courteous! Claudia, the assistant manager is always so sweet! Santa and Jordan are both awesome too!I am only deducting a star because the parking situation is terrible. I would pay for assigned parking if I could so I could always have a front spot and not have to walk a mile with my four year old and everything we have to bring inside.

  • Review 17 (2017-02-10 - Rating: 5)

    Well I see alot of negative reviews on here but I have lived in my apartments for almost a year and I find it so crazy to read so many bad things, they are now under new management and I have seen so many changes already and the new manager has only been here for about 2 months and now we have new cameras on property, brand new washer and dryers, new nets for the volleyball courts, ect. They have remodeled alot of the units and they have new social hours for the residents. I myself love the property, and the front office staff and maintenance crew. People say the rent is too high but it actually isnt if you see everything you get with the property. Come out and take a look at the changes and see for yourself.

  • Review 18 (2024-02-08 - Rating: 5)

    I’ve lived here for almost 8 months and The management here are so nice and understanding and the maintenance guys are quick to respond if u need something fixed .

  • Review 19 (2019-08-29 - Rating: 5)

    I just want to say this really is a second chance complex. I went talked w Nichole explained my situation she got w Amy n Ms. Cassie the apt manager excuse me if Im wrong n they got me approved. Long as u honest w these guys they go out their way Im happy to call this place home now.. Thanks n God Bless the staff

  • Review 20 (2017-12-25 - Rating: 5)

    The ladies in the leasing office are awesome! Anna worked with us from day one and was so helpful and understanding, plus she’s a doll! We’re officially moved in and I’m liking it so far!!! Let’s see what these next six months bring!

  • Review 21 (2024-06-01 - Rating: 5)

    Have had a great experience with the apartment so far. And Whitney is so nice and very helpful....

  • Review 22 (2020-12-18 - Rating: 5)

    Overall I think I picked the perfect complex for me and my family we have the pool the playground the water is right behind us and everybody in the neighborhood seems pretty awesome! And on top of that could not beat the price in my opinion Perfect Choice to live. Plenty of things for the little ones to do.0

  • Review 23 (2021-02-11 - Rating: 5)

    I am a new resident at Watermark at Baytown apartments and I give the complex and staff a five star review in particular Ms. Stefani here at Watermark at Baytown apartments overly exceeded my expectations in her cheerful and helpful disposition. Within a week we were accepted approved and moved in. Thank you Stefani for all your hard work and diligence in walking me through the process from beginning to move in date. I appreciate you for making our dreams come true in our first home you definitely deserve five stars ....

  • Review 24 (2024-03-01 - Rating: 5)

    New management has been fantastic and noticeably improved the functions of the apartment. Would recommend

  • Review 25 (2024-10-12 - Rating: 5)

    I loved it I love the color the condition and everything about it

  • Review 26 (2020-12-17 - Rating: 5)

    I have been a resident of WaterMark at Baytown for a year now. I am greeted with smiles and great customer service by Stefani, Jessy, and Italy along with the maintenance crew. Everyone works to make my living here feel like home. If you are looking to move to your new home, come to WaterMark at Baytown and talk with these lovely ladies. You will not be disappointed.AnDrea H.

  • Review 27 (2021-12-16 - Rating: 4)

    The apartments are nice clean, well maintained, our work orders get done the same day are the next day. I love the fact we right by the water

  • Review 28 (2024-07-05 - Rating: 5)

    Aswsom customer service everybody gets alone with everyone a community of unity its very quiet and peaceful

  • Review 29 (2020-12-17 - Rating: 5)

    It’s a nice place to live. Nice Staffs n management. I been here 1 yrs n never had any problems. With anyone n they fix there apartments.

  • Review 30 (2021-02-19 - Rating: 5)

    Yes this a second chance property! And they are what they say they are Stefani was very patient and super awesome overall I love my apartment and thank you for everything I recommend these apartments to everyone

  • Review 31 (2017-12-26 - Rating: 5)

    Very professional! Everything went smooth from the tour to the signing the lease!! Staff were very helpful. They kept in touch!! Nice place to live!! Will be here longer than I expected!!!

  • Review 32 (2021-02-12 - Rating: 4)

    Well to tell you the truth I have heard stories about these apartments but stafani has done a wonderful job on getting things ready and getting things fix ASAP and she even calls to make sure we are pleased with that being said thanks watermark

  • Review 33 (2024-03-03 - Rating: 5)

    Apartment staff is 10/10, love bringing my friends over to go fishing.

  • Review 34 (2024-02-28 - Rating: 5)

    Amazing customer service!! After all the horrible things Ive heard about this place it was WRONG! Very welcoming and informative.

  • Review 35 (2021-04-28 - Rating: 5)

    I love my lil apartment n the office people n maintenance crew are simply respectful. Thank You Ms. Stefanie n Ms. Jessie for the helping on me becoming an resident at Watermark At Baytown.👍

  • Review 36 (2024-06-22 - Rating: 5)

    ME AND JAMES RENE LOVE KASSIE SHE IS AWESOME VERY NICE

  • Review 37 (2018-10-29 - Rating: 5)

    My leasing Agent Alexis was really helpful in any way possible, answering questions I had and the apartment was beautiful, really looking forward to moving in.

  • Review 38 (2021-04-22 - Rating: 5)

    Good service & Friendly neighborhood! Calm and A great deal ! . As well Stefani helped me get my first apartment . Definitely recommend her . 👍🏻

  • Review 39 (2024-05-10 - Rating: 5)

    What an amazing place to live in very clean property and a new amazing manager proud to be part of this community

  • Review 40 (2019-08-01 - Rating: 5)

    I am so happy to call this apartment community my home. Staff is very attentive and helpful they go above and beyond for their residents..

  • Review 41 (2019-01-27 - Rating: 5)

    I didnt even want to put a star I just really wanted to make a screwed up comment but I suppose that says it all. I guess they have had their problems with me n my apt just as much as I have had with them.

  • Review 42 (2024-02-20 - Rating: 5)

    Amazing community. Love the management team. Fishing is always fun!!!

  • Review 43 (2018-05-23 - Rating: 5)

    JUST SIGNED THE LEASE AND IM SUPER EXITED TO START OVER AND MAKE THIS PLACE MY NEW HOME! MY SON AND I CANT WAIT TO GO FISHING EVERYDAY... THE RIVER IN THE BACK OF THE APARTMENTS MAKES THIS PLACE A 5 STAR APARTMENT COMPLEX!!!

  • Review 44 (2017-12-20 - Rating: 5)

    Good people, great staff, manager best they’ve ever had. I recommend this property, little bit older but well maintained with beautiful views of the bayou.

  • Review 45 (2020-12-18 - Rating: 5)

    I’m loving the new management that is here now! They actually care! Each one of the staff helps however they can! Very understanding during this COVID business!

  • Review 46 (2020-12-18 - Rating: 5)

    Its wouderful here Im out here for Christmas, an Im loving the apartments an they are cheap on the rent got to love it here I will be moving in soon. PLEASE COME AN RENT YOU WONT REGRET IT I know I wont.💯

  • Review 47 (2021-01-07 - Rating: 5)

    Very nice people in the office it’s very clean everybody in the apartment complex very friendly I have no problems with the office nor the people I love it here

  • Review 48 (2017-04-03 - Rating: 5)

    WELL I ALSO SEEN BAD REVIEWS ON HERE THAT MAKE ME SECOND RETHINK THE OFFICE STAFF IS OK NEED SOME PEOPLES TO TRAIN I FINALLY MOVED IN MY NEW PLACE AND I LOVE IT ITS QUIET BUT ITS GOOD.

  • Review 49 (2021-03-10 - Rating: 5)

    The management staff is the best Mrs. Alicia will do anything she can when you’re in a serious situation and need assistance. No matter what it is.

  • Review 50 (2020-12-18 - Rating: 5)

    They are very understanding and will work with you. And very polite y’all should stop by if you need a place that’s quiet and affordable

  • Review 51 (2021-05-04 - Rating: 5)

    I love the costumer service great and awesome people to deal with help with 2nd chance renters also I couldn’t thank them enough and the river walk is awesome

  • Review 52 (2024-04-24 - Rating: 5)

    Excellent customer serviceOffice people are fantasticRamy fahmi

  • Review 53 (2021-03-30 - Rating: 5)

    Really nice apartments, staff is really friendly and helpful Stefani and Jessy their awesome!!!!

  • Review 54 (2021-04-04 - Rating: 4)

    It’s not ghetto and quiet for the most part cheap solid apartment complex to stay in if you’re looking for something without drama

  • Review 55 (2018-07-05 - Rating: 5)

    Been living here for about a year and everything is going swell. Officr clerks are nice and will work with you

  • Review 56 (2020-12-18 - Rating: 5)

    Very nice and friendly staff in the office. Really helpful and informative great prices and cleanliness.

  • Review 57 (2021-04-30 - Rating: 5)

    The people in the office is great,,,,the maintenance is great and you will have great neighbors

  • Review 58 (2022-07-27 - Rating: 5)

    Love the staff beautiful property great lake view!

  • Review 59 (2020-12-17 - Rating: 5)

    Great customer service! Alicia is awesome and very understanding.

  • Review 60 (2018-04-25 - Rating: 4)

    Great place to liveGreat managerNeeds better maintenance though

  • Review 61 (2020-12-17 - Rating: 5)

    I been here going on 2 months so far so good any problems have been Resolved right away

  • Review 62 (2020-12-17 - Rating: 5)

    Nice place to live staff so sweet and quite loves the staff

  • Review 63 (2018-07-21 - Rating: 5)

    Overhaul has helped. Great move in specials!

  • Review 64 (2020-12-17 - Rating: 5)

    Staff is really helpful. I love it here

  • Review 65 (2018-09-13 - Rating: 4)

    Very nice, just visited family.

  • Review 66 (2021-05-19 - Rating: 5)

    Awesome service and great location by the water

  • Review 67 (2020-12-18 - Rating: 5)

    Friendly staff and welcoming environment!

  • Review 68 (2017-11-09 - Rating: 5)

    Loved it.

  • Review 69 (2020-12-18 - Rating: 5)

    Great, clean neighborhood!

  • Review 70 (2021-04-24 - Rating: 5)

    Nice and quiet environment

  • Review 71 (2020-08-15 - Rating: 4)

    Great place to live

  • Review 72 (2019-12-01 - Rating: 5)

    Nice for price

  • Review 73 (2015-09-06 - Rating: 5)

    No problems

  • Review 74 (2024-08-17 - Rating: 5)

    Very quiet place, service is fast, even maintenance is fast.

  • Review 75 (2018-07-30 - Rating: 5)

    Law

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