Villas At Sonterra

Located in Houston, Texas

Address: 20211 Huebner Rd, San Antonio, TX 78258, United States

Phone: +1 888-814-6809

Rating: 4.3

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Pets welcome
Swimming pool
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-05 - Rating: 5)
My sister has lived at the Villas at Sontera for almost a year and it was a bit rough when she very first moved in, but she absolutely loves it!She says the maintenance man, Kevin has been the absolute best with getting her unit the way it needed to be. He was always prompt, thorough and most of all polite!So if my sister, who is hardly ever giving when it comes to handing out compliments and praise; if she has such wonderful things to say about the entire complex (mainly maintenance), I am looking forward to hopefully getting a unit there when my current lease is up.

Review 2 (2025-02-04 - Rating: 5)
My dad lives here and every time I go the grounds are always very clean, the gates always are working, pools are in working order and clean, dog park is kept up and the neighbors are quiet. The maintenance is always on top of the work and makes sure you are living in an apartment that you can call home. The complex is very safe and maintained I would highly recommend this apartments.

Review 3 (2023-11-28 - Rating: 5)
Lived here for over a year had a great experience! Great Maintenance team! Always quick to come when something was wrong!! I absolutely love the gate code app so easy to use! Also thanks to management always helpful and sweet !! Thanks for a great year ! I lived in the Malta Floor Plan 1st floor.

Review 4 (2025-01-07 - Rating: 5)
Ive had a few adjustments needed in my unit and ever time Kevin has stepped up like a champ and has made my unit feel like a home. Thank you so much Kevin and Jesse for all your hard work and professionalism.

Review 5 (2025-02-05 - Rating: 5)
Lived here for 2 years. Best place to live. Maintenance, Kevin and Jesse, are knowledgeable and quick to handle any problems. Enjoyed my time here.

Review 6 (2024-08-03 - Rating: 5)
I have been here since January after moving from New Jersey, acquired my apartment on line after only viewing pictures. The apartment was perfect, the office personnel are the absolute best, maintenance is prompt and service outstanding. Highly recommend Villa at Sonterra, great complex in a great location.

Review 7 (2024-04-03 - Rating: 5)
A great place to live. I have a friend that lives here and tells me the office staff is amazing. Janelle and Kristi really care about their community. She says maintenance is awesome. She said that maintenance is always on top of her work orders and the new lead Kevin is always working and very polite and cares about her needs. When my lease is up at my current property I hope to move there if they have anything available.

Review 8 (2019-07-19 - Rating: 4)
The complex itself was quiet most of the time, although we had loud upstairs neighbors but they aren’t in control of that, the only problem I had was our old outdated appliances and the way the cabinets looked. They had so much paint over laid on top of each other, that any grab of the cabinet would peel paint off of it, it was some ugly brown color. For 1200 a month I would think it would be nicer.Maintenance was good about fixing things.Overall I enjoyed my experience there.

Review 9 (2024-02-19 - Rating: 4)
I lived in a 1 bedroom for many years and never had any problems. Minor things but never anything major. Then I moved to a 2 bedroom and it had a roach problem. They did all they could to get rid of them. Constant spraying and clean out with pest control. But unfortunately, I think it was coming from the neighbors who were filthy. So we ended up leaving before the lease was up. These apartments are old and in need of upgrades. The paint on the cabinets is super thick and sticky. The refinishing jobs on the tubs only last so long. But honestly, if I could be guaranteed an apartment that was bug free, I would probably go back. I loved it there and it was my home for many years. I don’t blame the management company at all because they really did try to make things right for me. I will also mention that they were trying to get me into another apartment but we ultimately couldn’t keep living w bugs and a first floor never came available and we had to have a first floor for medical reasons.

Review 10 (2024-04-25 - Rating: 5)
This place is a home sweet home. I dont ever want to leave my apartment, it is extremely spacious and cozy! Not to mention Kristie is AMAZING! Kristie has been extremely attentive and on point with all she does, Kristie has been a beacon in the dark for my family and I . Villas at sonterra is blessed to have her a part of this community. The manager Janelle is sweet and willing to help her tenants when ever needed, she has not ever made me feel as if any request or questions and concerns are a bother. The leasing agent is helpful and kind, maintenance is always understanding and helpful as well. I couldnt have asked for a better place to call home!

Review 11 (2023-11-14 - Rating: 4)
Pros: The apartments are in a great location and the staff is nice and professional. When I moved in, the apartment was very clean which is always appreciated. The complex is smaller and has great trees especially in the area we are located in.Cons: We have had a bit of a problem with the upkeep mostly. The grounds could use some cleaning and some paint. The lights could be cleared of bugs. The apartments are older, so all cabinets have a thick coat of paint, and the tub and shower floors are chipping due to bad refinishing jobs. The usual old apartment stuff. Otherwise, the apartments are good.

Review 12 (2023-06-22 - Rating: 5)
As a first time renter, this place is amazing! The location is beautiful, the staff are all amazing, a calm and nice community, and the price more than fair! The units are also super clean and well kept up, barely any maintenance problems! Also personally I love the fact that they are super LGBTQIA friendly as that made living here super comfortable for me and worth staying a while! What I also love is how they made me feel like a part of a family here and I havent been to many places that are like that. Oh and they are super pet friendly! Leasing office staff absolutely love when they get a visit from your furry friends!Already renewed my new lease as well, proud to call this place my home :D

Review 13 (2020-11-06 - Rating: 5)
This property is charming, well-maintained and has great amenities. The units are beautiful and spacious, and the staff is friendly and attentive. A wonderful place to live!

Review 14 (2023-12-26 - Rating: 5)
I just moved back to Ohio, but I really liked the Villas. Great place, great front office with friendly staff. They have fun little get-togethers once a month. It was clean and safe… I saw zero crime. No bug problems, friendly neighbors. Maintenance was quick for any problems. It’s also walking distance to lots of good places… local pubs, pizza, a French cafe, a great coffee place, and many other restaurants. It’s also next to a Walgreens and a gas station. If I go back to SA the Villas is on the top of my list for an apartment.

Review 15 (2023-03-04 - Rating: 5)
I moved to this complex because they have very competitive rents and they are in an absolutely great area!!! I soon found out that the leasing office is great too! Upon walking in, it felt like family. The leasing office has quickly addressed any question I’ve ever had. If work didn’t transfer me I would still be living here. Lastly, my unit had the wood flooring and black/stainless appliances. Everything was great. Never any problems. Definitely worth it!

Review 16 (2023-04-09 - Rating: 5)
I had the pleasure of calling this apartment complex my home for a full year, and I can say without hesitation that it was one of the best living experiences in San Antonio. From the moment I stepped foot onto the property, I was greeted with warm hospitality from the friendly and professional staff. The amenities were top-notch, and the location was unbeatable.First and foremost, the apartment itself was fantastic. It was spacious and had everything I needed to feel right at home. The kitchen was fully equipped with high-quality appliances, and the living area was comfortable and stylish. I appreciated the attention to detail and the effort that had clearly gone into making the space feel welcoming and inviting.But the apartment was just the beginning. The complex offered a plethora of amenities that made my life easier and more enjoyable. The fitness center was a great place to work out and stay active, and the pool and lounge areas were perfect for relaxing on sunny afternoons.This complex truly had it all. It was located in a safe and friendly area, close to a variety of shopping, dining, and entertainment options. Whether I wanted to go out for a nice dinner, catch a movie, or just run errands, everything was conveniently located within a short drive or even walking distance.But what really set this complex apart was the staff. They were always available to answer questions, address concerns, and provide excellent customer service. From the property manager to the maintenance team, everyone was friendly, helpful, and professional. It was clear that they took pride in their work and genuinely cared about making the living experience pleasant.In summary, I would highly recommend this apartment complex to anyone looking for a fantastic place to live. The apartments were beautiful and well-maintained, the amenities were plentiful and high-quality, and the location was unbeatable. But above all, the staff made all the difference. They were truly amazing, and I couldnt have asked for a better living experience. Thank you to Kristy, Janielle, and Mike at this complex for making my year there so special!

Review 17 (2024-02-28 - Rating: 5)
We moved my grandmother in September of 2020, all of the staff have been amazing. From all the hard workers in the office and their maintenance worker Kevin, It has been the most inviting and comfortable community for her and we know she is in good hands!

Review 18 (2023-03-22 - Rating: 5)
I absolutely love living here. Great neighbors, quiet community and friendly staff. I renewed my lease with them in a heartbeat. Never had an unresolved issues with my apt., they respond rather quickly. Kristy & Janelle are so welcoming. 🤍

Review 19 (2021-12-21 - Rating: 4)
Second month here and love how the grounds are kept was 1st impression. My second was office staff and how warm they treat you. The repairs are completed quickly and my only negatives are these: I wish when they do make readies appliances had been pulled out and cleaned from back to all around. 2- Maintenance should put paper covers over their shoes to not track on carpets or flooring.3. Cabinets and drawers, top of cabinets had been cleaned thoroughly of thick grime and dust. Finally,wish the cabinets could be painted as they have peeling issues of many layers and paint inside after a year or so would be nice to have fresh when ones lease is renewed. Its great here, quiet and very comfortable.

Review 20 (2019-10-11 - Rating: 5)
Hello,So, it has been decades that I have lived in an apartment but circumstances warranted I find a place to live quickly and I will say thank goodness the Villas at Sonterra had a spot for me and my family. One of the things I love about the complex is that there are only a little over 100 apartments. You see all these new apartments being built with so many floors and apartments. I like this smaller community. They are always doing things for their residents. I havent had a chance to partake as I am pretty busy but I see the events on the newsletter and I think it is great. BUT the thing i have been most impressed with is the manager, Christi. I have had a few things that needed maintenance attention since I moved in and she has always been very quick to respond and respond WITH a solution. Which is what I am most impressed with. Just this morning, I mentioned how the crazy wind made the tree branches brush us against my window and kept me awake and what do I hear just an hour or so after i sent my my email??... the landscapers trimming the tree! That is great CUSTOMER SERVICE! Not just the manager but the entire front desk team and the maintenance crew are fantastic! I am glad to call the Villas home!

Review 21 (2023-05-30 - Rating: 5)
Im extremely impressed by this property! The location is fantastic, the price point is excellent, and the nearby schools are top-notch. Janelle, the property manager, was both friendly and professional, providing invaluable assistance in addressing all of my questions. Her expertise and support instilled confidence in the entire management staff.

Review 22 (2023-08-18 - Rating: 5)
While we haven’t totally moved in yet, I just wanted to take the time to give Kevin in the office a shout-out. I have lived in different areas and haven’t experienced the kind of friendliness they have at Villas! Due to unique situations regarding schooling, we were in a crunch to relocate to San Antonio! Incredibly accommodating to deafness, always very quick to respond since we started looking here day 1 and when it came to figuring out logistics, he always takes the time to explain and follow-up.

Review 23 (2019-04-05 - Rating: 4)
Ive been a resident at the Villas at Sonterra for almost three years and I can honestly say that as of the past few months the sense of community has increased. The staff are very friendly and there are now more community events throughout the month for the residents. Its a great way to get out and not only interact with staff but also meet neighbors that you may not normally. I have enjoyed attending the events and really appreciate the efforts that the property management/staff makes to help residents feel special.

Review 24 (2020-09-19 - Rating: 5)
This is the perfect location for all needs (airport, gyms, restaurants, hospitals, etc.) I just renewed my lease for the next year! They have been attentive and positive throughout the whole past year, especially during COVID. They offer food trucks for the residents, academic enrichment, community involvement and much more. Communication with the office is excellent and they are always there for the residents when any concerns or issues arise. The neighborhood is wonderful and safe!

Review 25 (2019-11-21 - Rating: 5)
I love these apartments because they are beautiful. I love the high ceilings and crown molding. In the summer the ac is ice cold. The property is kept fairly clean and the trash is never overflowing. The property is safe and quiet. Maintenance requests are taken care of in a very timely manner. No worries here because the walls are somewhat sound proof. Janelle is awesome and goes above and beyond!

Review 26 (2019-12-05 - Rating: 5)
I LOVE living here! I first had a one bedroom for two years then when my friend moved into the city we moved into the two bedroom. Maintenance is always prompt, the front office if always helpful and friendly, grounds are very clean. I feel safe and at home here, close to anything you could want.

Review 27 (2019-12-16 - Rating: 5)
I love this place! It is very spacious and quiet. The swimming pool is exceptionally clean and the landscaping is nice. They have grills and benches all around which are great for families to enjoy The office staff Christi, Janelle and Jen are always very helpful, very friendly and prompt, as well as the maintenance men Mike and Jon. They always have a lot going on for the community to participate in. Thanks to Moriah the resident coordinator who makes you feel right at home.

Review 28 (2018-06-29 - Rating: 5)
Every apartment complex has its issues and Im sure its terribly hard to satisfy all the expectations of every resident year round but the staff certainly tries to do just that. Kudos to leasing manager Andres, hes a great guy and always makes himself available when we are in need. Special thanks to the new property manager whom successfully addressed a small issue I expressed to her both quickly and efficiently and in all honesty... a whole lot faster than I had expected.

Review 29 (2018-11-13 - Rating: 5)
Amazing property! Best customer service! They always find ways to give you discounts and specials to get you the price youre looking for! Andres and Velma do a great job to make all residents and guest feel welcome. Beautiful property with built in book shelves! Unique tile counter tops in kitchen and restroom; open concept! Really quiet property. Youre going to love it here come see for yourself!

Review 30 (2019-04-12 - Rating: 5)
The staff here has been great at tending to all of our needs. Maintenance orders are addressed in a timely manner. The apartments are very clean and quite which is something that is very important to myself. Management is always friendly and ready to help!

Review 31 (2019-10-26 - Rating: 4)
Id give it 5 stars but Im starting to have issues here and there. Electrical, kitchen sink leak.... Electrical issue was highly inconvenient. I came home and it was stated it should be fixed but now its worse than when I left. Appliances arent working because of that and theyre honestly outdated. For 1200 plus a mo th Id definitely like them to be newer and the cabinet paint could use some work... also, Because of the electric issue it also stopped my washer and dryer so again, highly frustrating and inconvenient. Great community and area though. parking is ample and maintenance is quick about their job, which I definitely appreciate. The managers were helpful with getting us into a unit from afar and understanding we are military so that was appreciated. Outside of that, Not many complaints So far and weve been here about a month and a half. ...EDIT --10-25-2019They got the electrical issue fixed when they received my alert. They addressed the paint and let e know about appliance upgrades happening and getting on that list! We are happy and pleased tenants!

Review 32 (2020-01-09 - Rating: 5)
This was such a quiet and peaceful place to live. The apartment was beautiful and spacious, the maintenance never took more than 2 days to complete a request, and the office staff was always super friendly and eager to help. The gate made it feel very secure and safe.

Review 33 (2021-08-14 - Rating: 5)
I couldnt speak more highly of the staff and property at Villas at Sonterra. Were a family of four and my wife and I looked extensively in the San Antonoio / Texas Hill Country area and the moment we found Villas, we knew we had something special on our hands. The property is owned by a cooperative, instead of being managed by the typical profit-seeking property management company, and the difference that makes is felt on all levels. Rent is very competitive, the apartments are at least a few notches beyond the average for properties at the same price point, and the fees are much more reasonable than at any other property we compared with.As if that werent enough, the units themselves are very modern and well maintained, the property grounds are excellent (with a fantastic pool, dog park, and other great amenities) and all of the staff we dealt with were extremely responsive and genuinely kind.If youre considering Villas and are using these reviews to gauge your level of interest, I can honestly say that Villas at Sonterra is way above and beyond the average, and youll be hard-pressed to find a sweeter spot of quality, value, and culture than what is on offer here.

Review 34 (2017-03-05 - Rating: 4)
We are a family of four with two young children. We moved here in 2015. I have to say, for the most part we have been really happy here! The apartments are nothing spectacular, but we live in a two bedroom overlooking the grassy common area and we have lots of light and privacy. Our kids have loved it here. They love having so many friends so close. I feel that it is a safe place. There are lots of young family´s living here.Just recently though we have started to ponder whether we should renew our lease another year. I am not writing here to complain and nitpick, the little problems with the community (dog poop, dirty ) don´t bother us. We understand that no place is perfect.Recently all of us residents received the following letter attached. I hope that management re-thinks their approach. I feel that this letter could have been written in a much more human and caring way.Kids are going to be kids. And we have been so lucky to live close to such a great group of kids. Do they need rules? Yes. But not to the point of feeling that their every move is restricted and confined.Management says that the children can still play outside, but that can´t scream, play with anything with wheels, balls, move or touch any rocks, play in any breezeways, climb any trees and must be accompanied by an adult at all times. So our question is: What can they do? Are they really allowed to be kids here?I feel that this is a really special community. Until now, I have been so grateful for the opportunity to live in a place where my children can have a safe and fun childhood. However, I am really sad to start to hear that almost all of the current family´s living here (my children´s friends) will be leaving, as a result of management.I will keep you updated on any changes. If you come to see the Villas. Please ask them about this letter. You have the right to know about these rules and restrictions before signing a contract.

Review 35 (2016-05-18 - Rating: 5)
We dont plan on moving anytime soon. We love our apartment! The rooms are very big and I dont ever hear my neighbors. I work from home and had multiple experiences at other places (normal apartment noise, they said) and honestly thought maybe that just came with the package. I have been really surprised at the amount of sleep weve been getting! At last, real walls.

Review 36 (2020-09-07 - Rating: 5)
The management team and staff at Villas at Sonterra are an incredible group of caring, compassionate individuals. Their continued devotion to the success of their residents makes them stand out above all others. So happy to be living at such a wonderful place.

Review 37 (2021-06-24 - Rating: 5)
I lived here for 3 years. Staff was great good neighbors. Very friendly maintenance went above and beyond sometimes I really appreciated that. You guys thanks. Janelle Christy thank you for making my stay great.Always answers calls and resolved any issues.Thanks again

Review 38 (2016-05-18 - Rating: 5)
Very quiet community in a great part of town. Maintenance is awesome and always very responsive. Office staff is nice and always willing to go the extra mile to help with whatever I need. Love living here I would recommend it to anyone looking to live in Stone Oak and not wanting to overpay in rent.

Review 39 (2020-09-12 - Rating: 5)
Villas at Sonterra management and maintenance crew have been top-notch! I hope to continue calling this property home for some time to come. Compared to other experiences, this has been one of the best so far. I love this little pocket of SA!

Review 40 (2020-06-07 - Rating: 5)
This is a beautiful community to live in. Ive never had any issues and if I did need something, the staff made their best efforts to make it to my satisfaction! The office manager, Mrs. Christi is always polite, respectful and helpful. I would highly recommend this place to anyone!

Review 41 (2018-06-30 - Rating: 5)
For the location, this is a good deal. The apartment staff are welcoming and helpful if there are any problems. There are always monthly activities for the tenants to enjoy if they want to socialize.

Review 42 (2019-09-28 - Rating: 5)
Home at last. Management is friendly and professional. Neighbors are quiet and respectful. Work orders worked quickly. Beautiful 2 bedroom floor plan.

Review 43 (2019-11-20 - Rating: 5)
Awesome apartment complex! Always keeping us informed about events and apartment issues! Maintenance does a great job when something needs to be fixed! Totally recommend to live here!

Review 44 (2018-06-23 - Rating: 4)
Excellent and safe community! Management excellent! Maintenance great! A great place to live! Andres is always attentive to our needs, he is outstanding!

Review 45 (2019-11-20 - Rating: 5)
Its always nice and clean a peaceful community the maintenance staff are prompt and the apartment leasing staff are wonderful VICTORIA T.I love this community because I feel safe here I feel their improvements being made and anytime I have a question I am answered in a quick Manner and I really adore our maintenance staff there quick proficient and respectful and I really love the office staff that make me feel like I can come to them with any question and the pool is the best in the summertime, but the office is beautifully decorated with the Christmas spirit already and there are fun things planned

Review 46 (2025-02-03 - Rating: 5)
Great place to live and affordable

Review 47 (2018-06-23 - Rating: 5)
We enjoy living here, very quite place, and like the networking opportunities that you have...Andres has been awesome!

Review 48 (2018-11-30 - Rating: 5)
We are very happy to live here ANDRES makes us feel like family very frendly and if we need to fix something they fix it rightaway also we have movie day coffe day book club love it we have a grate time here very family frendlyIf I change anything I will like a update in the kitchen but over all its grate

Review 49 (2019-12-06 - Rating: 5)
I have been in this property for a 1 year 1/2 and I have had good services. Neighbors are very friendly and quiet. I recommend it.

Review 50 (2017-08-17 - Rating: 5)
Every minor problem I have had has been taken care of immediately. The staff are very kind and call me for follow ups to my concerns. Love it here!

Review 51 (2020-03-10 - Rating: 4)
The ladies at the office are very charming and accommodating, to our needs. Ive only been here since 1-11-20. And so far so good 👍

Review 52 (2018-06-22 - Rating: 5)
Very nice community apartments are reasonable and very spacious. New staff is very friendly and helpful.

Review 53 (2021-12-08 - Rating: 5)
Staff is very courteous and friendly. Work orders are done promptly. Always make sure area is clean.

Review 54 (2020-09-12 - Rating: 5)
Clean and friendly environment! The office staff and maintenance staff have been extremely helpful and are understanding.

Review 55 (2019-05-21 - Rating: 4)
The staff is always friendly, work orders are done quickly, plus it’s a quiet, friendly community!

Review 56 (2018-10-23 - Rating: 5)
Beautiful property, great location and very nice staff. I love living here

Review 57 (2021-03-27 - Rating: 5)
Very friendly staff, always respectful and willing to help. Great location, highly recommended.

Review 58 (2020-03-22 - Rating: 5)
Villas at Sontera is a very nice apartment complex.

Review 59 (2020-06-07 - Rating: 5)
Love the apartment and the office staff are nice and helpful

Review 60 (2020-09-04 - Rating: 5)
I love the new dog park!!

Review 61 (2022-08-12 - Rating: 5)
Amazing customer service!

Review 62 (2017-02-15 - Rating: 5)
7 years of residence and counting.

Review 63 (2018-08-07 - Rating: 5)
Lit

Review 64 (2023-06-26 - Rating: 5)
Great Place!

Review 65 (2025-03-03 - Rating: 5)
I lived here for almost 4 years. Janelle and Kristi were awesome in the office!! Maintenance issues were always taken care of immediately. It is a quiet community and neighbors were very friendly. Always felt safe in the community also. The only reason I moved was to be closer to my family.

Review 66 (2019-01-12 - Rating: 5)
Andrés treated me very well, he is a very good person, very kind, it was the reason I decided on these apartments because of Andrés treatment and attention.