Villa Nueva

Located in Houston, Texas

Address: 1880 Horal St, San Antonio, TX 78227, United States

Phone: +1 210-675-1251

Rating: 2.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Pets welcome
Swimming pool
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-08-26 - Rating: 5)
Emma and her staff are by far the most amazing group of people I’ve ever dealt with in the apartment industry! They are attentive, informative and take pride in all they do. I have lived in many complexes, but I never want to leave this one because of the treatment I have received from each of them. Whatever Emma is doing to ensure her staff is happy, loves their job and is passionate about the tenants, clearly shows that she has amazing management skills.

Review 2 (2024-08-30 - Rating: 5)
The new management has helped make this place better and its much appreciated. Emma is the friendliest and sweetest, she Always makes time to help! Maintenance is available and the other girls in the office are friendly. I recommend this place as they have a new management team.

Review 3 (2025-02-13 - Rating: 5)
I am very happy with the attention new manager Jacqueline Estrada is showing residents now she takes time to listen to any issues going on and takes immediate action.

Review 4 (2024-11-19 - Rating: 5)
Thank you villa Nueva apartments..for a lovely large one bedroom apartment...the management is super nice...professional...and always willing to help the help the residents...they are very nice to me ..for sure...Amanda is a professional worker as is Clarissa too ..they truly care about the residents here...I encourage anybody looking for aApartment..to come check out the villa Nueva apartments...GOD BLESS YOU ALL...🙋

Review 5 (2024-08-26 - Rating: 5)
There has been an amazing and huge change since the new management has taken over. The customer service is very attentive and friendly. The staff (Emma, Amanda, & Clarissa) are so nice and well mannered. Definitely recommend living here.

Review 6 (2024-09-05 - Rating: 5)
Amanda Rodriguez was excellent. Very attentive to my needs and really made me feel like she was there to help. I have nothing but high praise for her. Extremely professional and pleasant. An asset to the team.

Review 7 (2024-08-28 - Rating: 5)
I was very impressed by the customer service given by Emma and her staff! There has been positive change since this new management has taken over and it is very apparent that they are here to service the tenants and create a great living space for everyone who lives at the complex.

Review 8 (2025-02-08 - Rating: 5)
The new manager Jackie is great. She is understanding and goes above for the residents.

Review 9 (2023-11-15 - Rating: 5)
New Manager Michelle is awesome. The leasing Agent Brenda is very outgoing and down to earth. The office is more welcoming now that they both have been here. Great team also the new lead maintenance Juan has been the best maintenance compared to previous maintenance he gets the job done. Overall this team has done an amazing job 👏. I can finally say Im happy here at Villa Nueva

Review 10 (2023-09-12 - Rating: 4)
I moved in within the past month, move in was seamless. Pretty quiet for the most part. My neighbors above seem to run all day long with their kids but that has nothing to do with management and it’s to be expected in an apartment. I had a great experience with the front office. Washer and dryer connections are on the balcony which is why I gave it 4 stars. I’ve only had one reason to call maintenance and they fixed my issue within the same day. No complaints here

Review 11 (2024-09-02 - Rating: 5)
The apartment manager was very helpful, she made sure we found a place to call our home, excellent customer service , quiet place to live.

Review 12 (2024-08-21 - Rating: 5)
The lady who works at the front desk (Amanda) as soon as I walked in, she was very polite and very friendly, with a smile she asked how can I serve you✨ I really wish for Amanda the best at this office, she’s doing a great job ♥️🫀

Review 13 (2024-08-29 - Rating: 5)
Just moved in , had a bit of concerns but once brought up to to management it was quickly resolved. Management Emma has been good and friendly at answering any questions I have ! Definitely recommend 😊

Review 14 (2023-01-20 - Rating: 5)
I’ve been a resident from here for going over 20 years now I’ve never seen an event that the office put together for the community of this apartment complex it was well planned and executed very well by management and including the maintenance staff and all the office personnel. Outstanding job to all they gave away door prizes. They had food for the community. Just to say that the event went overall very well within the 20 years plus that I’ve been here. I have been through so many owners and management companies but not one like this one he put a work order in one day and they’re here the next day if not, they’ll be here the same day and they can, I see that they’re fixing up the complex very well. What I like is the main staff have radios so they can be in touch with the office or other maintenance people that’s always good. I look forward to seeing more progress done to the complex. A special thanks to our new manager, Michael Lopez and the new lead maintenance Michael Delgado as well for being on top of everything thanks to both y’all and all staff in the office and the rest of the guys. See y’all soon.

Review 15 (2024-08-27 - Rating: 5)
The new management is amazing!! Emma is always willing to help wherever she can. Definitely have no complaints!

Review 16 (2023-02-22 - Rating: 5)
Great location for apartments next to stores restaurants and outlets. Love the open door policy by excellent managers who treat their clients as family. Also work staff is nice and ready to help. Also the app is easy to use for payments and maintenance.The new management from Villa Nueva is the best new important pillar of this community.

Review 17 (2023-01-20 - Rating: 4)
Im going on 2 years here @ Villa Nueva Apartments in the beginning they werent that great management was horrible grounds werent kept up with always had problems wit plumbing n other things BUT since the New Owners New Management have taken over I feel safer here. the apartments are very well kept the grounds n landscaping are coming along management is very professional helpful respectful n responsible Im looking forward to see what else is in store The Meet n Greet was a success had a wonderful time mingling with the neighbors n management as well Thank You so much for all you do

Review 18 (2023-02-02 - Rating: 5)
The workers and the manager in the office are really attentive. If theres issues in our apartment they are quick to respond and help us and fix our issues. Im really happy with all the hard work they do for us. Definitely recommend living hear 👌

Review 19 (2020-11-23 - Rating: 5)
My wife and I and our two daughters made Marbach Park Apartments our home from Jan. 2018 -Jan. 2021. We just submitted our 60 day move out notice not because of any negative reasons for leaving but simply because we were blessed to get reach our goal...get a house! 😊🙏👏Our stay here was very enjoyable and relaxing. Management and staff has really turned these apartments around, for us any issues we had with maintenance was taken care of in a timely manner and the management was very kind to us as well. Very professional. I liked how throughout the complex there is big mature trees for shade and this neighborly vibe throughout my stay here. The neighbors were so kind and helpful here I noticed, also I felt safe while my family was here due to the fenced in complex and gate code access, an security guard.The location is perfect because is close to the highway access and across the street to plenty of fast food places and businesses few minutes away. The area is growing more I see and getting a new positive reputation around here.My 2 bedroom 1 bath was very spacious for the price , if you compare square footage to other apartments. Nice layouts and up to date clean working stove, fridge and dishwasher machine , and to put the cherry on top this place has washer / dryer connections which is so convenient. No washer or dryer? No problem..this place has a clean laundry mat on-site that stays open late. Good size patios as well I may add. Lit up mailbox areas with security cameras for your safety which I liked. Also a playground area and pools. New management has turned these apartments around as I’m a witness of that ! Erica the manager was very kind to us and helped us with any issues we had throughout our time here. I recommend these apartments if your looking for an affordable place with a neighborly welcome and attentive staff with spacious floor plans and convenient washer dryer connections and plenty of shade and fenced in complex. Thank you Marbach Park Apartments for making our stay here very enjoyable. 😊

Review 20 (2017-06-11 - Rating: 5)
Love my apt!! Everything is new and looks fancy on the inside. Dont let the outside fool you. Staff are helpful and very nice. Maintenance fixes problems quickly and emergency is always there. I love the area and my kids enjoy the pools and the playground a lot. I feel safe letting my kids outside with the controlled security gates and security staff in the after hours. Great place to live. The majority of the neighbors are nice and everybody keeps to themselves.

Review 21 (2022-12-20 - Rating: 5)
So pleased to meet the new management team. The professionalism and understanding of the office staff has been refreshing! I look forward to seeing the outcome of the improvements that are already underway. Thank you for listening to our concerns and helping to make our community a better place to live.

Review 22 (2022-12-29 - Rating: 5)
Good Day! I just want to give a Shot Out to these New Management & their Crew of Maintenance Workers at the Villa Nueva Apartments Two Thumps Up to you Guys & Women , Especially to the Dude Michael made sure everything was working before stepping out the Door. Thank You all for making sure my C.L.W comes Home from the Hospital to a nice Warm Place n Hot Water to Shower.

Review 23 (2022-07-14 - Rating: 5)
Marbach alone has such a bad Reputation but that should not reflect on The Property itself! The office staff is truly amazing and the maintenance team have been working in 108 degree weather say something about this amazing team ! I personally haven’t had any issues that can’t be fixed ! Thank you Jessica and Team for your hard work and Dedication! 🦋

Review 24 (2023-02-03 - Rating: 5)
The leasing agent at this property is so nice and helpful she is such a people person. She definitely answered all my questions and just made me feel so comfortable. Although the property needs work, it sounds like great things are to come.

Review 25 (2023-08-28 - Rating: 5)
Moved in about a month ago and my experience has been peaceful. Management staff has been great and the neighboring apartments stay quiet as well. No issues from a retired military dude!

Review 26 (2019-08-01 - Rating: 5)
I originally went to look at these apartments a while back, but had a really bad feeling. The leasing manager wasn’t very welcoming and easily distracted as if my time was important to her. I recently went again because I heard things were getting better, so I figured i would check them out again. I spoke with Brianna and she was very welcoming and was truly genuine and wanted to make sure that it I felt at home. It truly makes a difference from one person to the next especially with someone who cares and is truly passionate of their job. I am not sure who the manager is here, but Brianna would be great as a manager.

Review 27 (2023-05-26 - Rating: 5)
Great job to Justin, Johnny and Adam !in less than 24hrs as a courtesy they went out of their way to put a wheel chair ramp for my neighbor, we are so happy and are greatful and proud to have this management team, the property since it changed ownership is now cleaner and safer. Kudos to all the team!

Review 28 (2017-12-20 - Rating: 5)
Marbach Park Apartments is a great place to live. I have lived here for almost a year now! Marcela is an excellent manager and her staff is prompt, courteous and efficient. The grounds are comfortable the located across the street from HEB and other restaurant. The bus stops in front and back for easy access for everything. located in a residential neighborhood. I highly recommend Marbach Park Apartments!

Review 29 (2021-10-09 - Rating: 5)
Just moved in, I love it here! The manager Maribelle is amazing, staff & maintenance is super friendly even though im sure I annoyed them with all my questions, they didnt show it. Never applied somewhere and been able to move in so quickly. Definitely going to recommend more people here.

Review 30 (2023-02-02 - Rating: 5)
Been living here since early 2022. Since the new management things have started to get better! They are very friendly and put an effort in fixing whatever problem it may be! So far they are off to a great start!

Review 31 (2023-03-08 - Rating: 5)
Absolutely like it here.New management is very nice and helpful, I’ve seen how they’ve been working to improve the face of the apartments, I highly recommend this place to anyoneThank you for making us feel comfortable and safer.

Review 32 (2019-08-01 - Rating: 5)
While looking around for a new place, I stopped by these apartments. I was greeted by Brianna upon arriving. I must say that she offered great customer service and was very professional. This is one of my top picks for the area. Im definitely interested in the apartment I was showed. and very impressed by the customer service.

Review 33 (2023-03-17 - Rating: 5)
I have lived heré for 5 years smnd the nèw management is superior to any to any other I have encountered. The office staff and maintence workers are always friendly and efficient l*ke a well-oiled machine. Kudos all around.

Review 34 (2019-08-10 - Rating: 5)
Thank you Brianna for everything you did today. You very sweet and kind and fixed everything that happened with my lease and now is working on the late fees. Yes my earlier review was negative but under the circumstances that i was in. i went in today thinking i wasnt going to be getting what was promised but in the end you helped me get just that. So yes for Brianna and her team im changing my review and my rating. Your exactly what this place needs and i cant wait to see the great things the new teams does so far they have done alot and it shows.

Review 35 (2018-03-26 - Rating: 5)
Hi,All these off colored reviews are things that happen at most all apartments in Tx.!! Im looking forward to making Marbach park my new home!!! The office Ladies are very understanding, that people do make mistakes and there past is that there past, expectedly after 14-15 years ago!! And Mr.McClellan, all I can say is ME getting in contact with him was truly a BLESSING!! What a caring man, he didnt just listen to my problems, he really really heard what is was saying. Even if for one reason or another things dont go like I pray, I still wanted to post this review. Please if your looking for a home, dont pass this one up due to a few bad reviews. This is an awesome place!!!! Thanks, and God BlessPatricia

Review 36 (2024-01-06 - Rating: 5)
Brenda was an awesome help getting us moved in, she always makes sure maintenance is on top of it and we have had no issues with the apartments. 😊

Review 37 (2017-12-01 - Rating: 5)
Marbach Park Apartments is a great place to live! I have lived here for 22 years! Marcela is an excellent manager and her staff is prompt, courteous and efficient! The grounds are comfortable with mature trees! It is located across the street from HEB, Wellsfargo and restaurants! The bus stops in front for easy access! MPA is located in a residential neighborhood. I highly recommend Marbach Park Apartments! Howard

Review 38 (2023-03-08 - Rating: 5)
My wife and me are very grateful for the new management and the changes they are bringing to the apartments. They are very friendly, they are very thoughtful and have a great atmosphere.

Review 39 (2020-02-05 - Rating: 4)
Dont do it go else where the specials arnt worth it. Roaches rats. Parking lot floods. My apartment flooded everytime it rained for two years. Mold etc. The dumpsters always full furniture laying around and the smell was horrible.. Youve been warned

Review 40 (2024-08-27 - Rating: 5)
Emma & Amanda are very nice staff they were very helpful & respectful .

Review 41 (2023-03-10 - Rating: 5)
Michael and the new team have gone over and beyond moving to my new apartment maintenance team is great I give him a five-star I really appreciate it!

Review 42 (2016-08-11 - Rating: 5)
Office staff was more than excited to help me out, even at the end the day. Their hired contractors were considerate, just goes to show that they care for their peeps

Review 43 (2023-10-25 - Rating: 5)
Omg I just love it here now the new management is amazing now.. work orders are done quickly with having to call so many times… now I can say it’s the best place to live….

Review 44 (2023-02-11 - Rating: 5)
I love the new owner and on the property they treat people nicer than the previous one and they do events for the community about our permits and I appreciate what you do for us thank you very much

Review 45 (2023-03-17 - Rating: 5)
I enjoyed living at Nueva villa apartments and this is my first time celebrating these fun activities. and I would like to thank yall for inviting me and I appreciate it thatThank you.

Review 46 (2019-08-01 - Rating: 5)
Lived here for awhile, it was ok. Couple of issues, however in the last couple weeks new manager has came in. A lot of things have changed, looks like it’s improving for the better. Out with the old staff and in with a new staff. Thank God!!

Review 47 (2023-09-30 - Rating: 5)
Great new staff very friendly very good maintenance team a Great manager Michael I love the New Villa Nueva team the best Gets the job done thanks really appreciate all of you

Review 48 (2021-05-05 - Rating: 5)
I love this place! Manager is pretty cool and staff is nice. They are good in fixing things in my apartment.

Review 49 (2020-11-14 - Rating: 4)
Only had a couple of problems but they have been extremely nice and caring and took care of them quickly. I recommend you try Marbach Park Apartments.

Review 50 (2023-02-02 - Rating: 5)
Great service!!! They will work with you on rent payment if you have an event that warrants a legitimate reason for late payments.

Review 51 (2021-12-13 - Rating: 5)
Jessica the manager has been doing an amazing job and has been taking care of everything Ive asked her for the maintenance staff its on point!

Review 52 (2023-09-29 - Rating: 5)
Cool staff just stay the same and please dont switch managers constantly nice remodeled Apts by the way 👍

Review 53 (2023-02-07 - Rating: 5)
Ever since new management came in everything has been good and way better I’m glad that there was a change in management

Review 54 (2019-08-01 - Rating: 5)
Great staff, very friendly, professional and the neighbors are nice. But i wanna thank the staff most of all for working with me through my struggles.

Review 55 (2020-11-13 - Rating: 5)
Everything since this new management team came on Ive seen nothing but improvement and things are getting better with each passing day.

Review 56 (2023-03-17 - Rating: 5)
A big thank you to the New Staff we have here at villa nueva!! They have taken initiative to really turn this place around.

Review 57 (2023-01-05 - Rating: 5)
Thanks again refreshing new Team with Villa Nueva. Yall are marvelous. Happy yall are here.

Review 58 (2019-06-23 - Rating: 5)
New management has made major improvements

Review 59 (2022-11-15 - Rating: 4)
I just moved here and I love it

Review 60 (2017-04-27 - Rating: 4)
I injoy my time here. Its quit

Review 61 (2016-08-15 - Rating: 5)
The staff at the office are very helpful

Review 62 (2023-05-14 - Rating: 4)
Nice,apartment complex

Review 63 (2022-12-19 - Rating: 5)
We never had any problems with Jessica.She was always kind to us..and was on top of everything..now in the new administration we have a guy..he is also super nice and enthusiastic..I hope they continue like this..thank you.. Rauly Transport

Review 64 (2019-04-29 - Rating: 5)
I have been living here for 6 months, I really like the place, I dont know why it only has 1 star🤔... personally my apartment is good here I dont have any cockroaches... the staff is very friendly so far everything 100🤩

Review 65 (2022-12-22 - Rating: 5)
The new office team was so friendly! Edith, was patient & helped us find an apartment in a short time!!! I am very happy!!! 😄

Review 66 (2021-05-05 - Rating: 5)
I like them a lot because they have a good price. The staff is also very friendly and especially the manager. Everything was fixed for me quickly and the vehicles are safe. I really like the atmosphere in which people live here. If I would recommend them to live.

Review 67 (2022-12-22 - Rating: 5)
Villa Nueva The property is changing & the renovations are looking great! I cant wait and see how the community comes to watch!!! Thank you very much Edith for helping me find my new home!! 😁