Valley Oaks

Located in Houston, Texas

Address: 101 E Pipeline Rd, Hurst, TX 76053, United States

Phone: +1 971-373-4356

Rating: 2.9

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Hot tub
Pets welcome
Swimming pool
On-site parking
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-07 - Rating: 5)
Tammy is definitely doing a good job at making changes to better the property from what it used to be since management changed. Angela and Lucy are very respectful and make sure your questions get a proper resolution. The apartments have a lot of space and the move in specials are amazing compared to the expensive prices at other apartments. Peaceful neighbors too!

Review 2 (2025-02-01 - Rating: 5)
Ive been living here almost 5 years never had a problem 😊. The ladies in the office Angela Tammy and Lucy are very nice and will help you with anything any they always have a smile on there faces. Keep up the good work ladies you are appreciated 👏

Review 3 (2025-01-31 - Rating: 5)
Lived at the complex for two almost three years. Maintenance is always fast and it’s a quiet neighborhood. I enjoy that it’s safe enough for kids to play and nice to go on walks.

Review 4 (2025-01-31 - Rating: 5)
Valley Oaks is a great place. Tammy Garcia is so nice and knowledgeable, she has a heart for her residents and makes living there comfortable and easy. I highly recommend

Review 5 (2025-02-06 - Rating: 5)
Shout out to Tammy, Angela and Lucy. They have always helped me when Im having issues. They have maintenance doing what needs to be done ✔ the management has been really great since they have been here.

Review 6 (2024-02-06 - Rating: 5)
AMAZING CUSTOMER SERVICE!! From day one that I went in for info I knew that was the community I wanted to live in, everyone I stopped to ask gave me good reviews about the property, and staff was BEYOND amazing,… they worked with me since I was on a tight time frame and they went above and beyond to make sure I was within my time frame. I was even given recommendations for utility providers, office staff was courteous and readily available to assist when needed. Glad to be a part of the community & totally in love with our new apartment. Thank you !!

Review 7 (2024-04-14 - Rating: 5)
I recently moved into Valley Oaks and I have been thoroughly impressed with the exceptional service and professionalism from Tammy and the rest of the staff. From the moment I inquired about leasing options to move-in day and beyond, the team has been incredibly helpful and accommodating going above and beyond any other complex I have lived in. Any maintenance requests have been promptly addressed, and the common areas are always well-maintained. I truly appreciate the dedication of the staff in making this community a wonderful place to live. Thank you!

Review 8 (2024-03-25 - Rating: 5)
Angie, Tammy and Gilbert have been a blessing. Ive been a resident for over 4 years and have seen 13+ different managers, not including leasing staff changes. Not only are these three individuals here to stay - they CARE!In the past few months since they have taken over, I have personally worked with all three of them and been amazed. They have winning personalities and a heart for the residents of Valley Oaks. With them in our (residents) corner - I know this community will continue to thrive.Maintenance has been amazing and their job has been easier having a leadership staff that believes in communication and maintaining responsibily for the units, instead of leaving us (residents) wondering what is going on - or not submitting requests that end up unanswered. As a resident, the strong leadership example trickles down and improves my quality of life living here.This is OUR community, this is OUR home, and this staff... they are OUR advocates.Forever thankful for office staff; Angie, Tammy, Gilbert - including maintenance staff; Tony, Steven and Marcus.

Review 9 (2023-05-27 - Rating: 5)
Maintenance has always come quickly and resolved the issue usually within the same day of the request. Have had a couple issues but everything was handled so efficiently that it wasn’t too much to fret about. Older building but between the price point, the maintenance team being so great, and the overall atmosphere of the other residents, who can complain! My kids especially love it here because of all the other neighbor kids they’ve gotten connected to. This is the type of apartments you can let your kids be kids and play outside with out worrying about who/what they’re going to see.

Review 10 (2024-11-27 - Rating: 5)
Tammy, Angela and Lucia are awesome went above and beyond to make sure the process was smooth and very helpful with everything

Review 11 (2024-03-22 - Rating: 5)
I can honestly say I appreciate the new office staff compared to the last office staff. Angela, Tammy and Gilbert have all been really communicative with all the residents letting us know what’s going on and when. Definitely a great change.

Review 12 (2023-09-14 - Rating: 5)
I had a fantastic experience dealing with Ms. Dawn in the office helping me get through the application and move in process. She was very patient and helpful with keeping me aware and helping me understand what I needed to be able to get in. The apartment could use a little maintenance but aside from that everything else is just fine. Thank you so much for the help I definitely recommend coming to get an apt with them.

Review 13 (2024-02-14 - Rating: 5)
Tammy single-handedly has been an incredible blessing. She’s worked with me through life events and has been incredibly supportive through trials and tribulations. If you are looking for an apartment complex with a stand up staff run by REAL people who understand and communicate with you, this is it. The only thing I regret is that I can only do 5 stars!

Review 14 (2023-03-04 - Rating: 5)
This place is amazing! I’m a first time renter and Ms. Maria and Dawn were so helpful. Guiding me and my partner in the application process and overall questions that we had. The process to apply was smooth and our apartment is perfect for us. Super clean and fit exactly what we needed. Definitely give this place five stars.

Review 15 (2022-04-01 - Rating: 5)
It has been such a wild experience so far in this complex. We finally have the right fit of management!!! I am still amazed at how fast this team has been responding to and completing the work orders. They have certainly been doing an exceptional job keeping the dumpster area clean. The complex just needed a backbone and clean out and Id like to say thank you and we appreciate your strength and dedication! Thank you to Stephen for always giving his all and most of the time a listening ear!! Keep up the awesomeness!!!!

Review 16 (2020-03-05 - Rating: 5)
I have lived here for over two years. Since CAF took over I have had a very positive experience. The company has put a lot of effort into improving the property.The office staff displays excellent customer service; They remember you, are cheerful, and always ready to assist. Josie especially has been very helpful and a joy to work with.

Review 17 (2022-04-25 - Rating: 5)
I really dont understand why theres a bad reviews, I moved here since June 6 2021 and its been doing so good so far! yes from the beginning of June it was horrible day because there was a lazy manager and staff but after that couple weeks later they change manager and from there till now its been doing good so far, my apartment doesnt have roaches like other people were saying about their apartment, just clean your apartment to avoid that, theres people are dirty around here and thats why you have bugs!! I love my apartment is remodeling and clean! Yes Im clean person!

Review 18 (2022-02-22 - Rating: 5)
Today me and my fiancé were on our way to view these apartments. I was real skeptical at the beginning to be honest. First thought when arriving to the property… wow!!! Quiet area and I notice the grounds were clean.. no trash piled up or anything. Entering the lease office we were greeted by this really sweet young lady. She explained and answered every question we had. Not only that she gave us a tour of a show apartment they have available to show. Omg!!!! Yes!!!! Not only did the apartment and the whole vibe felt right.. But Ms. Anita was the manager that helped us… listen if y’all looking for somewhere to stay for a good price call Anita at Valley Oaks she’s the property manager she’ll get you where you need to be.

Review 19 (2020-02-14 - Rating: 5)
Since the new management team has taken over this place is actually enjoyable to live at. They answer the phones, are courteous, and go above, and beyond to accommodate residents. They are also quickly doing repairs, and upgrades to the community. They gave me an amazing, and affordable month-to-month lease option so I didnt have to move while my son was still in school when my lease was up. If I wasnt moving out of town soon I would have loved to stay here now that its under new management.

Review 20 (2019-10-24 - Rating: 5)
The maintenance here is amazing! They always respond quickly! Tony the maintenance guy is always willing to help! He so courteous and polite. I have little ones running around and he always so calm when he around taking care small fixes in my apartment. Definitely recommend this place!

Review 21 (2022-02-14 - Rating: 5)
This is a great place to live. Jenny at the office is so helpful all the time. Once we tell them of any maintenance problem they help right away.Tony and Steven were super nice, they fixed any issue we had with great service. We are so grateful for all their work.

Review 22 (2024-02-02 - Rating: 5)
I love the new management, Gilbert. He was sooo heplful and understanding. He made us laugh the whole time while helping us with the lease and payment.

Review 23 (2022-01-27 - Rating: 5)
I am so excited about our new manager, Anita Meregildo. On her first day she went above and beyond to fix a grave mistake made on myAccount from the previous managers. She listened attentively, was kind, gracious, and solved this problem within minutes. Anita and Devin Trevino are amazing and this property is in great hands!

Review 24 (2017-08-24 - Rating: 4)
I have not had any major issues here and I have lived here 2 years. They are upgrading and I like the changes that are coming. Looking forward to the new Dog Park. They have pickup trash service right at your door 6 days a week, I am loving that. They could use more maintenance though. They just resurfaced the parking lots and are in the process of completing painting.This may not be your dream property but it is not a Thug haven, believe me I know the difference. Of course there are problems, but overall its a nice place to live.

Review 25 (2017-03-24 - Rating: 4)
I have lived here for almost 2 years. When I first moved in, I loved pretty much everything about it. The staff was knowledgeable and went above and beyond with their customer service. The maintenance staff would fix my few problems within a day or a few days. When Vidalta took over it was rocky for a few months. Part of that was because of new staff in the office and maintenance. Eventually they had a regular staff settled in the leasing office and maintenance.There was an issue with the trash for a couple of months while they worked on creating some extra parking spaces. It has since been alleviated.There has always been a lack of parking since before I moved in. When I first moved in, noone was allowed to park in the lot next to the leasing office after hours or they could tow your car. My neices car was towed one night. Another night one of my friends made it out to her car just before they drove off with it. She was lucky. Thankfully, Vidalta lets residents park there at night now because of the parking issue. This has been very helpful to me and my neighbors. The stipulation on that is to move your car before the leasing office opens. This is reasonable and not difficult considering many people have to leave and be at work at 8am anyway.Overall, I am glad to be here. My rent is very reasonable in comparison to pretty much every place I looked at before moving in. I have really great neighbors. Vidalta is making improvements, replacing rotted wood on the balconies, re-caulking windows and doorways, and I have heard that they have other improvements going into effect this year.

Review 26 (2021-04-24 - Rating: 5)
I just moved at the end of March and so far its been good especially when i have any issues the maintenance Plasido Valenzuela is always helping me out. He always cleans his mess up after fixing an issue. Very hard working and humble.

Review 27 (2023-01-23 - Rating: 5)
Very nice community. The staff was very helpful and welcoming. Especially the Manager Maria. She really gave me the sense that she cared about what my needs were. I am looking forward to be a part of the community soon. Thank you

Review 28 (2022-05-31 - Rating: 5)
Anita (property manager) is awesome! She really genuinely cares about residents and helped so much with a few issues that I was having and quickly resolved all issues I had. She is a rock star!

Review 29 (2021-11-30 - Rating: 4)
Reading some of these posts I think , you cant please everyone, and Valley Oaks is far from slum. From the first time we met with Jennifer Medrano I believe she is the lead leasing agent, I Knew this was where we were gonna live, she was extremly pleasant personable and professional, The manager Osmara and her asst Devin also really nice and helpful. The rent and fees are with in reason fromatleast 10 different places I Looked at. The up grades are great, the kitchen appliances WOW real nice BUT a WASHER AND DRYER come in each unit. So come for a tour you will be glad you did

Review 30 (2020-12-14 - Rating: 5)
I am very pleased and impressed with how professional and efficient the management and maintenance team here is. After just moving in and not seeing a lot of good reviews I am relieved to see how much they have improved the community! The maintenance team are prompt and fixed everything with in a matter of a day! Very friendly and welcoming staff!

Review 31 (2020-10-25 - Rating: 5)
They are pretty nice. I was visiting a co worker and was telling her I like these apartments. Seen a sign that said pick your neighbor or choose your neighbor, weird. I told her to move out so I could have hers. But I did see (A) roach. I mean as many people living in a close range, glad thats all I seen. I wouldnt mind living out in hurst, stating that was my first time in hurst and only visited the corner store and waffle house and I loved it. Contemplating

Review 32 (2019-12-05 - Rating: 5)
Maintenance staff is amazing they are really knowledgeable and kind. Tony, Tellio, Jose all came out to fix any issues I had. I really appreciate it! The office staff has been very accommodating as well.

Review 33 (2019-06-13 - Rating: 5)
Tony is a great maintenance guy and this complex is lucky to have him. Our kitchen light was out and even though it was the end of the day, he came and replaced the light bulbs! So glad I didnt have to make dinner in the dark.

Review 34 (2017-10-03 - Rating: 5)
We moved in this last weekend and couldnt be happier!! The apartment is newly painted with brand new carpeting, beautiful new black appliances and ceiling fans in the bedroom. Mabeli and her team were really professional and helpful and again... we couldnt be happier with our decision to choose valley oaks apts. Great experience and great community! Thank u Mabeli and team

Review 35 (2023-06-23 - Rating: 5)
Ive had issues with my bathtub faucet going from hot to hotter would never stay the temp u put it at and could not get cold water.......previously had quick fixes that never resulting in a true fix but this time Tony was the maintenance man that came out and replaced the faucet and fixed it the right way along with 2 of my other maintenance requests...Thankyou Tony.. appreciate ur quick response and ur professionalism in fixing everything spot on.

Review 36 (2019-05-29 - Rating: 5)
Last night I put in a service request on a couple of issue that needed some maintenance. Today when I got off work, the issues were addressed and fixed. I can honestly say the maintenance team here are very prompt and efficient with there work.

Review 37 (2022-04-26 - Rating: 5)
Ms.Valarie Has Been Excellent Help From The Moment I Put In A Application Even Now After I Moved In. She’s Very Caring The Apartments Are Really Nice & Newly Renovated. I Would Definitely Recommend 10/10.

Review 38 (2022-03-11 - Rating: 5)
Shout out to Valley Oaks apartments! I want to give a special thanks so much to Anita Apartment manager for her patients and understandings, a nice and real person. Everything was worth it! Thank you so much.

Review 39 (2021-02-01 - Rating: 4)
The gym is nice, free and clean. Lived here my whole life and had no problems. Gina buentello is very dependable is happy to help us.

Review 40 (2022-04-21 - Rating: 5)
Since moving into my new place it has been a great and exiting experience want to give a biggo thanks to Apartment Management Valerie for pushing me through the process and above all everything very smooth and welcoming. Thank you so much for your patience’s and hard work!

Review 41 (2019-08-07 - Rating: 5)
Tony makes living here worth it! He always has a great attitude, willing to help and just a cool guy. Five stars to Tony. He makes sure I never have an issue with Maintenance!

Review 42 (2022-02-22 - Rating: 5)
Ms. Anita the property manner was very helpful and laid down everything to get us in an apartment. go their speak with her you wont regret it!

Review 43 (2024-01-28 - Rating: 5)
They are really great, will come and fix stuff. Also the office staff is very helpful.

Review 44 (2020-02-29 - Rating: 5)
New management has come to the rescue! They filled my service request with a sense of urgency and for that I’m great full. Vanessa L. and her staff are very professional and helpful.

Review 45 (2019-12-02 - Rating: 5)
We have only been here a couple weeks now and were feeling discouraged because of all the problems we were having. Today Tony went above and beyond to put our apartment into working order. Seriously a life saver Tony! Thanks!

Review 46 (2019-08-01 - Rating: 5)
I am a current tenant and I had some trouble in my apartment TONY came the next day super friendly, very respectful and fixed me up! He’s amazing !

Review 47 (2019-06-11 - Rating: 5)
Great place, maintenance are really polite and friendly,Most residents are great and super awesome love the pool, and the grill I’m not moving any time soon this place is the best o and overall pet friendly

Review 48 (2022-05-27 - Rating: 5)
So far so good. Love our new place. Valerie always helps us when she can and maintenance is great.

Review 49 (2022-09-30 - Rating: 5)
Maintenance and office Manager’s are great… Since I moved in June I had the some issues in our apartment, but it was resolved right away…

Review 50 (2023-02-19 - Rating: 5)
Touring the complex was amazing. Everything is beautiful management is super nice. The grounds look well cared for and the amenities advertised are amazing

Review 51 (2022-01-22 - Rating: 5)
I want to thank the maintenance men Tony and Steven at Valley Oaks for coming to my apartment at night and doing a wonderful job fixing my problem thank you so much I really appreciate the maintenance and the office staff Jennifer, Devin and Osmara for always going above and beyond!!

Review 52 (2022-01-26 - Rating: 5)
Only have met Anita 10 minutes and she is so sweet and understanding she helped with my new lease. SHE IS SO BADASS!!!

Review 53 (2019-06-27 - Rating: 5)
The maintenance people here are always quick and efficient with repairing any problem. Especially Elevterio who has helped repair many of my apartment appliances.

Review 54 (2015-01-22 - Rating: 5)
After looking hard for an apt to live in a finally found a good one there wonderful office staff has helped me so much in my apartment hunt! making the entire process easy

Review 55 (2019-06-27 - Rating: 5)
Apt 2019 Tony did a excellent job on the a/c unit. He was very polite and professional.

Review 56 (2017-12-21 - Rating: 5)
Pretty much quiet dont really ever see the cops havent had any problems with parking vandalism maintenance is pretty much on spot

Review 57 (2019-06-20 - Rating: 5)
Eleuterio Ugarte by far one of the most friendliest and respectful maintenance here at valley oaks takes his time and does the job correctly and always cleans up after himself after he is done working

Review 58 (2022-07-06 - Rating: 4)
I been living here for 3yrs now. I love it love the new staff in the office. thank you team valley oaks.

Review 59 (2023-02-10 - Rating: 5)
Very knowledgeable and took care of issuesAnd let them know if problem still there. So far so good

Review 60 (2022-04-19 - Rating: 5)
Everything I need fixed, is fixed promptly and Steve is a great maintenance guy! Good job yall :)

Review 61 (2022-04-06 - Rating: 5)
The new Manager Anita is awesome.Thank you for your positive attention you Gave Me Best wishes to you

Review 62 (2021-02-01 - Rating: 5)
The new management is doing an amazing job, I highly appreciate their job, very professional, respectful. Keep it up .O

Review 63 (2019-11-08 - Rating: 5)
The staff is super friendly. They are always so nice and willing to help with any issues. It’s super easy to contact them.

Review 64 (2022-04-21 - Rating: 4)
The apartment is nice and neighborhood is nice. It’s a bit pricey but my wife and I like it here.

Review 65 (2022-01-27 - Rating: 5)
Anitas is a Good sweet Manager we love her already

Review 66 (2021-03-07 - Rating: 5)
Alfonsina helped us so much! Giving us straight honest answers! So satisfied with the place she showed us!

Review 67 (2022-08-23 - Rating: 5)
They were very friendly, but they couldnt meet our requirements on timeline.

Review 68 (2020-07-31 - Rating: 5)
Placido and his maintance people are really helpful. They are alway respectful and willing to find the solution to your issue.