The Westside Apartment Homes

Photo of The Westside Apartment Homes

Located in Houston, Texas

Address: 1515 Rio Grande Dr, Plano, TX 75075, United States

Phone: +1 972-656-0269

Rating: 4

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-10-02 - Rating: 5)

    I absolutely love this place! The apartments are spacious and affordable, there are 3 pools (all clean) , gym, a mini park, a place to play pool, tennis, air hockey and foosball table. The staff is friendly and responsive, always making sure residents feel at home, (Kimberly has helped us A LOT). Anytime I’ve had a problem with anything maintenance has fixed the issue fairly quick. Plus, the location is great, close to a big park, restaurants, etc. I have recommended all my friends and family looking for a home to come here. I have been to MANY apartments, and I have NEVER been more satisfied to be at these apartments. My wife and kids love it here. Great place. I’m glad I was lucky to find these apartments.

  • Review 2 (2025-02-20 - Rating: 5)

    We have lived here for about 4 years, the office ladies are always friendly and quick to answer the phone or get back to you!Mantinence is always very quick and efficient! They are also very nice, always a good experience with them!

  • Review 3 (2024-10-08 - Rating: 4)

    Ive have the pleasure of living at Westside apartments and overall its being a good experience. This location is fantastic with vibrant neighborhood with easy access to public transportation. I love being within walking distance of parks an restaurants. The apartments themselves are well-designed and spacious. My unit features modern amenities, including appliances and wooden floors and ready built-in laundry, which makes daily life much more convenient. The layout is open and invited with plenty of natural light streaming through the large windows. The management team at Westside apartments was responsive and friendly. They were quick to address my maintenance issues and were always available for questions. The common areas include gym, pools and resource center, providing great space to relax or work overall. I would recommend Westside apartments to anyone looking for a comfortable and convenient place to call home. Its a great community with lots to offer

  • Review 4 (2025-01-29 - Rating: 5)

    I recommend this complex in its entirely. If the apartments and amenities werent already enough, the staff is absolutely wonderful to work with. Theyre always tentative to my needs, more than happy to help, and have made every interaction a good one.

  • Review 5 (2024-09-16 - Rating: 5)

    I have been working with Dayrise and this amazing team at Westside. They are always working hard to make residents happy! Job well done! Liz, the manager, has been so good to stay on top of everything for the property renovation with so many fantastic upgrades! Great place to call home!

  • Review 6 (2024-09-13 - Rating: 5)

    The Westside Apartments are fantastic and the office and maintenance staff is very helpful and responsive. In fact, Melissa goes above and beyond every time and I appreciate everything she does to make living there a pleasant experience. Thanks Melissa!Besides the great staff - the apartments are exactly what I was looking for - clean, updated, and comfortable. You really cant beat the location and the amenities!

  • Review 7 (2024-09-17 - Rating: 5)

    ⭐⭐⭐⭐⭐Ive been living at **Westside Apartments in Plano, TX** for about 2 years now, and I can honestly say this has been one of the best living experiences Ive ever had. From the moment I moved in, I felt at home. The apartments are spacious, modern, and well-maintained, with high-quality finishes that give them a luxurious feel. The amenities are top-notch—whether youre enjoying a dip in the sparkling pool, working out in the state-of-the-art fitness center, or relaxing in the beautifully landscaped courtyards, theres always something to enjoy.What really sets Westside Apartments apart, though, is the incredible management and staff. They are always friendly, responsive, and quick to address any issues or requests. Its clear that they genuinely care about the well-being and comfort of the residents.The location is another huge perk. Being in West Plano means youre close to fantastic restaurants, shopping centers, and easy access to major highways, but at the same time, the community feels peaceful and quiet.I couldnt be happier with my experience here, and I highly recommend Westside Apartments to anyone looking for a beautiful, comfortable, and convenient place to call home. 🌟

  • Review 8 (2024-10-02 - Rating: 5)

    I’m so happy with my choice.The apartment is bright and comfortable, and the community is welcoming and safe. The amenities are great, and the staff is always nice and helpful, especially Kimberly. My family is in love with our home!

  • Review 9 (2024-09-10 - Rating: 5)

    Cardia, the assistant manager was very helpful and warm welcoming when I arrived at the apartment complex. Every question I asked, she answered without any hesitation. There should always be someone at the property that has her same exact work ethic. I will be recommending this property to others because of its cleanliness and will also let them know to go see her for any assistance needed. Thank you for such great service Cardia!

  • Review 10 (2024-09-17 - Rating: 5)

    I am so in love with this community! This place is safe and secure, the maintenance staff is very prompt and friendly. This place is a great price for the area and quality. I would recommend this place always and to everyone I ask about a clean and cozy place to live.

  • Review 11 (2024-08-29 - Rating: 5)

    I recently had the pleasure of interacting with Rich, the Maintenance Supervisor at our apartment complex, He responded promptly to a request, and tackled the issue efficiently. The staff here always maintains a positive attitude. and it shows in the well-maintained facilities.

  • Review 12 (2024-10-01 - Rating: 5)

    The stuff so helpful and friendly, the apartment complex is amazing ! Kindly neighborhood ! About the maintenance service very good! And take the reaction right away when I requested ! I appreciated you guys ! Blessing ♥️

  • Review 13 (2025-01-31 - Rating: 5)

    The office is amazing!! They helped us with everything. They made it very easy and hassle free! Big shout out to Cardia & Liz!!

  • Review 14 (2024-09-17 - Rating: 5)

    The staff here are truly exceptional, making this a wonderful place to live.Im thoroughly enjoying my time here, thanks to the outstanding team and lovely location is equally impressive - a true gem!

  • Review 15 (2024-09-16 - Rating: 5)

    The property is very nice kept and well maintained . The office and maintenance staff are supper attentive and caring . I would recommend if you’re looking for a place to live this would be a great home for you .

  • Review 16 (2023-07-30 - Rating: 5)

    I worked with chandler in the leasing office and she was fantastic. This was my first time moving out so I had a lot of concerns and questions and she was great. She worked really well with me and my roommate. I was really worried moving out because of all the issues people typically have with maintenance and management but the staff here have been great. The apartments are old and pet spaces aren’t really maintained well but the people are fantastic. Maintenance usually only takes a day to respond to requests. We don’t have issues with bugs or noisy neighbors. So overall great experience so far.

  • Review 17 (2024-01-15 - Rating: 5)

    I recently moved in to the house. Melissa was kind, helped me getting situated and answered all my queries. I highly recommend this property for those who are looking to move in plano.

  • Review 18 (2024-03-28 - Rating: 5)

    My brother just moved to this apartment and while moving his things inside the apartment, one of us had to stay in our cars that are not registered in the apartment as this place is notorious for towing. Finally my brother is settled and on his 3rd night living there, his car (registered with the apartment) got towed.The apartment management are rectifying this matter quickly. I appreciate how fast the turn around time is for management to address concerns.

  • Review 19 (2024-04-26 - Rating: 5)

    ArCardia’ was very helpful, patient and understanding of some issues I had. I’m more than sure I wasn’t very pleasant to deal with that day; she however remained professional and stayed true in assisting me when others surely would have felt less inclined. She’s good people, and deserves the recognition.

  • Review 20 (2024-07-31 - Rating: 5)

    Been living here for over a year now and never had a problem! Enrique & Kevin have been very helpful with the maintenance, appreciate all the hard work! Always putting our needs first 🙏🏽

  • Review 21 (2024-04-03 - Rating: 5)

    I love this apartment complex. Affordable. Safe. The pools are beautiful. The maintenance resolves your issues in a timely manner. And the ladies at the front office are amazing. Always super helpful when needed.

  • Review 22 (2024-09-16 - Rating: 5)

    Very well, taken care of property with extremely friendly office to work with. Amber was very knowledgeable and helpful with all the questions I had.

  • Review 23 (2023-10-27 - Rating: 4)

    I recently moved in. The staff has been great at helping me get situated. The complex is nice. All persons I have met so far have been pleasant and friendly. I love the park in the complex and just outside. Itd within reasonable distance to major highways. The actual apartment is good as well. I suggest this place for any familys wanting to move to Plano.

  • Review 24 (2023-11-06 - Rating: 4)

    Ive been residing here for seven months now. When I was going through the move-in process, I had the pleasure of working with Elizabeth Greer, who was consistently quick and attentive in her responses. Since I moved in, Ive had a few requests, but the maintenance team addressed them promptly. My experience of living here has been calm and pleasant.

  • Review 25 (2023-11-04 - Rating: 5)

    I moved in a few weeks ago, and it was my first time moving into an apartment so I had a lot of questions. Chandler was so nice and answered every question I had and helped me through the quick move-in process! It’s a pretty quiet complex, very kid friendly, and everyone I’ve come across so far has been so kind! Highly recommend!

  • Review 26 (2023-06-07 - Rating: 5)

    First month at The Westside is approaching and we are loving our new home. Liz, our agent here at The Westside was very efficient, friendly, and helpful at getting us set up here. The community is very family friendly, with tons of bike racks, swimming pools, and a park literally across the street. The community is very well lit, and the gates make it feel very safe. the unit is well lit, spacious and homey. Tons of closet space, big windows and patio, and in unit laundry are huge bonuses. Very close to highways and shopping.

  • Review 27 (2024-09-17 - Rating: 5)

    Great place to live, great people in the office very helpful, great maintenance staff always fast response.Very recommended!!!

  • Review 28 (2023-02-22 - Rating: 5)

    When I moved into the Westside Apartments Melissa made it easy and convenient to fill out all paperwork. After living here for a couple months we had pipes burst due to freezing weather. I called the office and maintenance showed up with in a couple minutes and shut our water off to stop the flood. Lee and Enrique were very nice and helped us get into a vacant apartment for the night. Sara called us the next day and was able to work with us to transfer into a new apartment since our original home needed to be worked on due to water damage. Besides the rough start we had in our new home due to Texas weather, I cannot stress enough how amazing Sara and her team are to us, she is always checking up on us making sure we are still loving our new place (we love it so much better 🙂). Chandler has also been great to us she is the sweetest and such a people person, easy to talk to and understand. Liz was very understanding and stepped into help us get situated during the rough time we were having. Overall this is a great place to live, they have the best management ever. They are all friendly, kind, and communitive. Thank you for all you do DayRise Staff

  • Review 29 (2024-09-13 - Rating: 5)

    Great place to live! The office team of Melissa, Gerardo and Kem are very responsive and helpful.

  • Review 30 (2025-02-06 - Rating: 5)

    The westside is a good community I recommend it for families and it is also pet friendly.

  • Review 31 (2022-12-28 - Rating: 5)

    The staff here is AMAZING! Melissa, Liz, and Chandler were incredibly helpful during the application process and went above and beyond to assist us. Their service made us feel at home. The property is beautiful with excellent options to choose from. We are looking forward to officially calling it our home.Thank you again for the exceptional service and great experience!

  • Review 32 (2024-07-09 - Rating: 5)

    I am looking for something low income. I did a tour with Acardia she did let me know they do not take housing but she still took me around the community. I love the playground and tennis court.

  • Review 33 (2024-07-09 - Rating: 5)

    The assistant manager ArCardia was very helpful and knowledgeable about the apartments. Im in the process of moving from Houston and this is most definitely looking like my future residence.

  • Review 34 (2024-07-31 - Rating: 5)

    I just want to say thank you to Cardia she has been nothing but very good to me and my family when we had problems with the apartment she was very helpful and was able to get people down here the same day,and i think the first couple times i had problems it was a different lady and she was not helpful but Cardia is a keeper for sure,5 stars for her thank you.

  • Review 35 (2022-03-18 - Rating: 5)

    I have been very impressed over the past 3 1/2 years with the excellent communication and customer service provided my wife and I by the property management team here at the Westside Apartments. Case in point, I informed Sarah, the assistant community manager here, of an urgent plumbing issue early this morning and the maintenance staff arrived within 20 minutes to assess and remedy the problem. Sarah, as she always does, followed up within the hour to ensure our problem was resolved. Kudos for her and her wonderful team!

  • Review 36 (2024-01-26 - Rating: 5)

    My move in was very smooth. The staff took care of everything very professionally. After I moved in, all my questions and requests were handled on time.Overall, its a great experience.

  • Review 37 (2021-05-25 - Rating: 4)

    This place has been fine for me. Ive never had a bad interaction with management or anyone on the complex. Occasionally maintenance will be a little slow, or other tenants may leave trash around, but the management tends to be good about at least sending out reminders when there are complaints.However, I really want to brag on whoever does the landscaping! Ive been impressed since I moved here at how nice it looks. They were super quick to try to fix the foliage after the big winter storm, too. Great job! :)

  • Review 38 (2022-12-23 - Rating: 5)

    Ive lived here for years and was never fully happy until the new management group took over a few months ago. The new manager is so kind and obviously cares about the tenants. She prioritizes getting maintenance requests done promptly and is great about communication and setting expectations.

  • Review 39 (2023-02-14 - Rating: 5)

    Very consistent place to live. Liz was super helpful and kind while we were renewing our lease. She made the experience a whole lot easier on my husband and I. Definitely recommend the Westside as a place to live and recommend Liz to be your leasing agent!

  • Review 40 (2020-06-12 - Rating: 5)

    Edited:I live here for 4 years now and extending, The girls in leasing office are amazing and helpful always. They are super sweet, professional and knowledgeable. I did had problem with roaches but it was taken care with multiple pest control over months and the unit is pest free in couple of months - Thanks to the management for taking serious action on the complaint by just not doing the pest control only on my unit but for doing it on the entire building to ensure they dont get spread from one unit to another.Maintenance work orders are always done within a day or so and are also very friendly and neat picking up after a work order is complete.Sarah, Gabriela and maintenance guys - Kudos to you!

  • Review 41 (2023-01-30 - Rating: 5)

    Thank you Chandler and Lee, you made our unit much cleaner, we rarely see roaches in the apartment anymore. We try to keep it as pristine as possible, but Lee did a great job on the door seal, Chandlers collaboration with maintenance and pest control was spot on. Thanks, an edit; José is very efficient as well as a great worker, friendly, staff, helped with the pests and door problems!

  • Review 42 (2022-03-06 - Rating: 5)

    My roommate has lived here since 2020 when we had to move. Beautiful site, lots of amenities. They have had better luck with their gates & security than our previous landlords in North Dallas. Recently (March 2022) changed the parking policy and enforcement so make sure if your visiting you confirm with your residents what the parking rules are to ensure you dont get towed.

  • Review 43 (2023-02-15 - Rating: 5)

    Maintenance is improved lot since new management took over. They are coming quickly to fixing the issues and advise hair filters to put in tub & sinks to avoid the water clogged again. Thank you so much and appreciated Jose for all your work

  • Review 44 (2023-02-22 - Rating: 5)

    Love this community so much! Especially, the new management simply rocks!!!Thanks to Jose and other service maintenance staff for their quick response and resolution and quality work of service requests raised.Kudos to the entire crew!! I owe them Starbucks before I leave. Unfortunately, have to move out this year for my kid to join high school at Frisco ISD.

  • Review 45 (2022-11-03 - Rating: 5)

    I recently moved in and I have to say I am very happy with my apartment it is beautiful. I have a view of the main pool and the dog park is perfect. Enrique, Sarah and the crew are doing amazing. Keep up the good work!

  • Review 46 (2022-08-12 - Rating: 5)

    Although I have decided to go a different route with my living situation, I just wanted to write a review on the staff for their great help on getting me the information needed- especially Chandler. She was so helpful and understanding with my many questions- so rave to Chandler! Chandler was very attentive and responsive, as well as gave me accurate information (pricing, sq footage, etc.) that was needed to form my conclusion.

  • Review 47 (2023-09-28 - Rating: 5)

    Sarah was very helpful and efficient with her customer service and attitude! She was very polite and patient with me. All work orders that I’ve needed have been completed in a timely manner. Thank you Westside for all you do!!!!

  • Review 48 (2020-01-25 - Rating: 4)

    Ive lived here for less than a year and not too many complaints from me. Anytime I had a maintenance issue, the maintenance guys came quick.The office staff is awesome! They got a new manager and thats the best thing they did!Everytime I go into the office I am greeted with great personalities and professionalism, I deal with the two girls- Gabby and Ashley the most. Everytime they see me they wave hi. They are the sweetest!Even the maintenance guy Juan will stop and say hi, and ask if everything is ok in my apt. I really like the staff.

  • Review 49 (2018-07-11 - Rating: 4)

    We just moved in about a month ago, and so far everyone has been very nice. The apartments are a little older and could use some freshening up, but in a nice quiet part of Plano. We had maintenance respond to our work orders quickly. There’s always available parking which is great. Our only issue so far is finding dumpsters that aren’t overflowing, but it is nice to be able to take out trash whenever we need. Hoping the rest of our lease goes just as smoothly!

  • Review 50 (2022-08-11 - Rating: 5)

    I have lived here since 2019 and love it. There have been some ups and downs during that time but since Dayrise took over it’s been so much better. Chandler in the front office is such a sweet heart and always makes sure she can help in any way. The staff is very kind overall and they have been truly amazing at getting work orders done. The previous management would take a while to get around to things but Dayrise actually makes a point to make sure its done quickly but also that it’s done properly. I look forward to the changes that they continue to make here.

  • Review 51 (2023-03-01 - Rating: 5)

    We moved to these apartments few weeks back. Elizabeth Greer was really helpful and even the maintenance team responded really quick. I feel the community is safe and secure.Definitely recommend if you’re looking for an apartment .

  • Review 52 (2016-03-03 - Rating: 5)

    My daughter and I have really enjoyed living at the Westside. This is our first time being on our own and its been great! The move was easy and pain free. They moved all of our things in under 2 hours and it was free! The office staff are very nice and are so helpful anytime I have a question or need something. We love Corrine shes great!! Im very thankful we found these apartments (:

  • Review 53 (2023-02-15 - Rating: 5)

    Jose was the best today with installing microwave. He gave A plus service and very friendly and communicative

  • Review 54 (2022-08-10 - Rating: 5)

    Is falling in love a good reason to get an apartment here?? I called and spoke with Chandler. We made an appointment for her to show me some units. She was FANTASTIC!!! The best customer service!! She paid attention to my needs and even had some cool decorating ideas. Thanks, Chandler!!!

  • Review 55 (2023-09-27 - Rating: 5)

    The staff here is fantastic! Melissa, Liz, and Chandler were so helpful during the entire process. They went above and beyond to make sure everything felt like home.

  • Review 56 (2023-09-27 - Rating: 5)

    Sara is the absolute BEST!!! She helped me to find the apartment of my dreams!!! These apartments are everything to me, such clean facilities and thick walls- I never hear my neighbors!

  • Review 57 (2017-06-08 - Rating: 4)

    The Westside is a great place to live in. The apartments are renovated nicely enough with modern touches and clean designs and the management office is amazing. Corinne Freeman and Sarah are always very pleasant and helpful and great to work with. The buildings are old however and with old buildings come plumbing issues, but maintenance is always prompt to come and fix whatever problem you have with the apartment. Other than the plumbing problems I have no bad comments about this place, the parking is great because they do not tow so you van have guest over without having to worry about that and community is well maintained. OVERALL GOOD EXPERIENCE.

  • Review 58 (2021-08-04 - Rating: 5)

    Leasing office staff is so great, especially the manager Juanita. Had a recent issue with our apartment and they were quick to accommodate us and fix the problem. Lived here a couple years and would recommend to anyone looking for a safe community. Thank you Westside Apartments.

  • Review 59 (2023-04-06 - Rating: 5)

    I am writing this review to recognize Jose from Westsides maintenance team. Jose has helped me with my AC unit and several other requests. Every time, he has completed the work in a timely fashion, with great expertise and a positive attitude. Thank you, Jose!!!

  • Review 60 (2023-08-16 - Rating: 5)

    Great apartment homes, conveniently located. Newly renovated units are nicely arranged and appointed. Maintenance plus leasing staff are responsive and efficient! Highly recommend

  • Review 61 (2023-08-12 - Rating: 5)

    The best place to stay with the best management ,services are done on time and the environment is so clean .The gates are kept locked this makes it feel more safer. I dealt with Melissa and the whole process was smooth,the manager and the staffs were all friendly and willing to assist.

  • Review 62 (2023-08-15 - Rating: 5)

    Im giving sara McClendon 5 stars after handling a situation that I had at Wimbledon Oaks apartment in Arlington TexasWith a unruly unprofessional and disrespectful management team.Ms Sara stepped in and took over with excellent customer service and quality control.The least I could say is you would be lucky no blessed to have her as a manager/landlord such as Sara McClendon she is awesome and should be promoted I.J.SThank you again Ms Sara McClendon 🙂

  • Review 63 (2023-11-04 - Rating: 5)

    Sara was the best my whole process was smooth and easy they are extremely friendly and smooth running the maintenance is fast at getting to your work orders and I love my apt and community and Elizabeth is great manger working with you when needed

  • Review 64 (2023-02-22 - Rating: 5)

    Jose and Lee with maintenance are amazing anytime I have a maintenance request. Jose came to fix my AC he was fast and in and out after the repair was done. 5 stars to both of these guys! You rock!

  • Review 65 (2019-08-14 - Rating: 5)

    I loved the costumer service provided by the leasing agents. Especially, Gabriela. She was very respectful, understanding and patient. She listened very carefully to every one of my concerns/questions and did not hesitate to respond them all. She was full of knowledge about her work and services provided by so. Could not say enough about the positive encounter I had with her!

  • Review 66 (2024-09-13 - Rating: 5)

    Liz and Mellisa are so attentive and this is the best complex I’ve lived in Texas. Gracias por todo!

  • Review 67 (2016-03-29 - Rating: 4)

    My boyfriend and I have been living here for almost a year and have renewed our lease for another year. One of the major reasons that made us stay here is because we loved the neighborhood and this place has a great price point for the area as well as quality. Maintenance requests are usually done within 24 hours and it is very convenient to put in your requests online. While it is true that the main gate doesnt usually work, (part of the reason I didnt give 5 stars) the neighborhood is very calm and that is enough peace of mind for us.The quality of some of the remodeling isnt as great as one would have hoped like the cabinets seem to just be painted over as well as the bath area which becomes an issue if you want to really scrub when youre cleaning. But the appliances such are fridge and sinks are all new and include Goose Necked Faucets for the sink which I really liked.Recently with the hailstorm Ive seen staff react quickly starting to work on broken windows the next day and even hiring extra security while things are still in the process of being fixed.

  • Review 68 (2019-04-29 - Rating: 5)

    Ive lived at The Westside for a little over two years and love my unit! The staff is very courteous, professional and helpful, attending to whatever questions I may have quickly and efficiently. The maintenance team is very fast in responding to service calls with many of them completed within the same day - which is unheard of in many locales!!Kudos to Community Manager Melissa Schraf and Assistant Community Manager, Sarah Hargrove - their personalities and commitment to ensuring their residents are taken care of is a welcome thing!!! As a new resident of the Lone Star State, it was important to me that I found a quiet, well kept, affordable place to live - The Westside fits the bill perfectly!!

  • Review 69 (2022-11-08 - Rating: 5)

    This is an update on my previous review, this Dayrise staff is phenomenal! Sara has worked with me on issues with the outdoor lighting and been very patient. I have lived here now for 4 years under a new company almost every year, and this one has been the best!! Thank you!!

  • Review 70 (2024-07-08 - Rating: 5)

    Love these apartments. Very clean, great customer service, and make you feel very safe.

  • Review 71 (2022-08-10 - Rating: 5)

    I have been so impressed with the staff here at Westside Apartments! Not only are they so helpful in answering questions, but they are also very prompt in their response timing. I have had the honor of working with Chandler, and I am so thankful for her sincere help and kindness in my apartment searching process!

  • Review 72 (2023-01-26 - Rating: 5)

    I’ve lived here for about a year now and I gotta say it’s been pretty uneventful and the office staff are always kind to help when things come up! Also the maintenance people are soo polite and Mr Jose is the nicest one of them all! They answer your service requests as soon as possible and very efficiently! Thank you guys👍🏻

  • Review 73 (2019-04-22 - Rating: 5)

    Jessie an exemplary Agent of Westside Apartments he was a pivotal factor in my renting from Westside Apartments. From the very start of the rental process he fully assisted me with patience and sincerity. It has been a long time since I have rented an apartment and I was not able to navigate the system; however, Jessie Eldriges assistance made the process seamless. Also, the location of Westside Apartments is ideal for it is very close to Richardson/Garland and Allen. I found my apartment surprisingly nice. With new additions and right outside my window is the playground and this is definitely a plus with little children. Thank you, Jessie!

  • Review 74 (2024-07-05 - Rating: 5)

    Office staff is very helpful, Kemberly help me through the whole process from the moment I apply to move in date, she made all the process very smooth for me .

  • Review 75 (2020-07-02 - Rating: 5)

    I have lived at The Westside for 2 years. In my time here I have no complaints. Whenever there was a maintenance issue, there was a quick and effective response. The apartments floorplans are great, and more importantly you dont hear through the walls, which is rare. If there is ever a community wide issue management alerts us quickly. Since Greystone took over there has been alot of community engagement which makes the apartments feel more like a community. The lease rates are competitive, and you cant argue with that. The location is good, within a quick drive to almost anything. Couldnt ask for more from an apartment.

  • Review 76 (2024-03-05 - Rating: 4)

    I have been living here since March 2022. I have good experience with facilities like gym, swimming pool, and treats for kids on special days.Take action quickly after complaint if we are faced any kind of problem

  • Review 77 (2018-06-05 - Rating: 5)

    They offer good affordable prices for their apartment, we compared the apartments around Plano they are the only apartment with gated entrance, spacious rooms and affordable price ( 2b1b for $1050, now they raise the price). overall I love this apartment, if we didnt change job location I would totally stay and renew my lease, I would totally come back if we have chance.(1)5 stars for the leasing office, they are the best customer service people on earth, they are nice and helpful. I especially enjoy to talk to the manager. before we moved in Westside, the manager took us on apartment tour in person. 2 months before our lease is up, they called and sent email for reminders. they do not bother you at all they will let you live your life peacefully, they will only sent out fire safety inspection notice or pest control inspection once in a while, and let you know they came. Also, they are reasonable people, when we left the apartment, they sent us a statement for smoking smell remove in the HVAC, but after we called the manager and explained to her that has been there since we moved in, she remove the charges right away.(2)4 stars for Maintenance team: they are actually really nice and help you a lot. the only thing is if you request emergency 24 hours, they would come to help later maybe 2-3 days. i assumed they are really busy on site so i dont blame them at all. there was one time we have a flooding situation in the bathroom and they came to help right a way.(3) 4 stars for Pest Problems: I believe the ants problems only exist in our apartment because we are right next to a big tree. there are some ants showing up by the window area in summer. but after we request for pest control it was fixed. i remember roaches will show up like every 3 months in our bathroom, but that is not very often, and partly because this is a old apartment complex.(4)3 stars for the residents: a loooooooot of people let their kids playing on the street!! there was two times i saw them playing even on the road. if you hunk them or let them know it is not okay they will be angry at you

  • Review 78 (2021-11-16 - Rating: 5)

    In my experience, they have solved one of my family major request with a solution that went beyond the scope. The apartments have a good location and I think the potential to get even better and specially on this pandemic times I think we need to try to understand all the interested parties considering some limitation on resources. Using the words from administrative staff on the solution to my request was that they want my family to have a good living experience at Westside apartments and those words were backup with facts.

  • Review 79 (2022-08-14 - Rating: 5)

    I called and spoke with the a lady named Chandler. Chandler was super friendly and helpful she was able to give my fiance and I an accurate price for a unit that we loved. Absolutely beautiful property.

  • Review 80 (2018-08-23 - Rating: 4)

    I’ve been living here at Westside Apartments for 15 months. I renewed my lease due to these apartments being a clean, safe and family-oriented environment for us. I recommend this place for single parents, singles or multigenerational families. Staff here are friendly and quick to resolve issues that may arise.

  • Review 81 (2019-04-25 - Rating: 5)

    Shout-out and MAJOR KUDOS to Juan and the maintenance team - at Westside! Juan, and the team, diagnosed and then replaced the HVAC unit. What a difference the new unit makes! It is far more efficient; plus this new unit operates so much quieter than the previous system. They completed all the work in just a couple of days. During the “down time” they set up an HVAC window unit to make sure the apartment temperatures would be constant and comfortable. Thanks Juan!!Praise for Sarah, the Asst. Manager. Every incident or issue I’ve faced during the past 18 months was handled quickly, efficiently and most importantly with a friendly attitude. Sarah has always been courteous and kind. Sarah’s real strength (which she makes it seem effortless) is she takes the time to get to know the residents - as individual persons - and which apartment we live in…this is not easy in a complex the size of Westside. You are appreciated Sarah!

  • Review 82 (2022-08-03 - Rating: 5)

    Im living in westside apartment since 5 month and experienced the best residential support services ,for my maintenance request I have received a prompt response. . I will be looking to continue renting from westside apartments for the remainder of my years in Plano, Texas, and I strongly recommend their properties to all of the incoming tenants looking for housing. In westside apartment pool facility is very good.

  • Review 83 (2023-11-04 - Rating: 4)

    Beautiful Pools! Family friendly! Nice staff and maintenance peeps! I feel safe here, too! My rent price is worth it!

  • Review 84 (2017-02-11 - Rating: 5)

    I have lived in 4 different complexes including this one and Ive never been more pleased with a management team. Corinne has been good to us and always makes sure things are taken care of. I recently had my A/C go out in my unit and because I live on the 3rd floor, the interior got up to 82 degrees. I put in my maintenance request electronically (due to the late hour) and the next day the crew showed up and checked everything having to do with my A/C. This all happened on a Tuesday.In my first apartment, they just crammed a window unit in and it stayed that way until the end of my contract, although Im pretty sure that window unit is still there 4 and a half years later. In my last place, they just made temporary repairs with duct tape that only ailed the issue for about a week and came back twice as bad. Why I lived there for two years is beyond me because repairs were almost the least of your worries.Here at the Westside Apartments, they told me that the unit I had no longer had parts being manufactured for it, and so they would put in a brand new unit. Today is friday and maintenance arrived at 10pm and had the brand new compressor and A/C unit installed in just over 2 hours. This is the best place Ive had the pleasure of living in!

  • Review 85 (2024-07-08 - Rating: 5)

    Ms ArCardia was very helpful and polite made me and my husband feel very comfortable. They’re in a nice location

  • Review 86 (2020-08-01 - Rating: 4)

    I lived here just under 5 years from 2015-2020. This place served me well for the time I was in Plano and Im grateful to have been here. I recommend it. :) Heres a list of some of the good and the bad to help you decide.GOOD:-The staff. Oh my goodness the staff! I saw management change hands a tonnnn of times while I lived here, but the staff have always remained friendly and helpful. Sarah, Ashely, Juan (maintenance), all of them...they really tend to the residents well and make you feel at home.-Maintenance. Juan knows what hes doing and is FAST. Any time I put in a maintenance request, itd usually be fixed by the next day when I arrived home from work. He also took the time to get to know me and would wave and stop to chat a bit whenever Id pass him in the parking lot.-Safety. Im a single female, and feeling safe walking around outside where I live is a high priority. Not only did the area feel safe, but I was even able to comfortably walk around the complex late at night (sometimes after midnight).-Location location! There is a TON of great stuff within walking distance. Starbucks, 7-Eleven, McDonalds, PopEyes, KFC, Sonic, Arbys, Chase Bank, RaceTrac... Theres also a nice park across the street, and terrific surrounding neighborhoods that Id enjoy walking through on occasion. The complex is close to 75 and George Bush as well, which makes getting to anything and everything fast and accessible.-Apartment layout. The individual units are well-designed to maximize space and feel pretty open/spacious. And the closet is HUGE! (I lived in a 650 sq ft unit)BAD:-Packages. With the exception of a few limited storage containers outside near the mailboxes, most packages are left in the leasing office for pickup. This is great in terms of keeping things safe, but makes retrieving packages difficult if you arrive home after hours like I typically did. Also there isnt a great system to notify you when you receive a package (the mailmen are supposed to put a slip in your mailbox, but rarely do). There were many times someone sent me a surprise package that sat in the office for days without me knowing it.-The front gate. It was always broken and left open. Honestly, this didnt bother me. I still felt plenty safe, and having it open actually made things easier, because I wouldnt need to dig around to find my keycard and hold it out the window. The biggest issue was actually when the gate WAS working, lol! Since it was broken most of the year, people would get accustomed to it just being open...and whenever itd actually get fixed, no one would have their key card on hand...and a line of cars would form of people needing to get in. Eventually someone who didnt realize the gate was fixed would accidentally ram into it at night...the gate would break again, and the cycle would repeat.-Pest Control. Sometimes wasps would get into my apartment... and, yes, this place had some roaches. But it wasnt too bad in my building. Living here almost 5 years, I noticed roaches mostly only showed up around June-August. Id see the most in July. If I put down some roach bait traps and kept Raid spray handy, thatd usually keep things under control. Technically the complex would send through pest control companies a few times a year, but it never seemed to do much. Also, I lived on the third floor of building 3. Im not sure if other buildings had roaches worse or not? All in all, the occasional summer roaches werent bad enough to make me want to move out.-The foundation. The building shifted a lot and was slanted. I could drop a marble on the floor and itd roll downhill, lol. Over time cracks appeared in the wall and the carpet bunched up. The patio wasnt level, so they tried to rebuild it, but that only helped so much. Texas soil is a struggle!I listed everything I did above to share from my experience and help others make a decision. Overall, if youre looking for a lower budget price, that still has decent quality and safety, the Westside is definitely worth considering!

  • Review 87 (2023-09-27 - Rating: 5)

    Living here has been the best experience ever! Maintenance is very efficient and Sara is so kind and helpful! Couldn’t imagine living anywhere else.

  • Review 88 (2023-05-02 - Rating: 5)

    Impeccable staff/service! From the moment we started our move in- The Westside staff has been nothing but helpful and prompt. They stand by their word and really make you feel at home from the moment they meet you.

  • Review 89 (2024-07-09 - Rating: 5)

    Just recently moved out and the experience was great. Arcardia was very helpful and gave me my account statement in a timley manner

  • Review 90 (2014-06-09 - Rating: 4)

    First off, this place is not bad. There are worse apartments in Plano.The good: PSHS schools. Nicely located near 75 and GB and numerous places to eat, grocery stores, and a mall nearby. Not too far from downtown or McKinney, Frisco, etc (the joke is that we are 20 minutes from everywhere). Train station is nearby, buses run close. Decent park right across the street. So far i have been very lucky, my neighbors have mostly been very nice people. They are very careful about smoking in the apartments, so my place did not smell like an ashtray when i moved in, which is nice.I have not had a problem with mice or rats. I have had bugs, but this happens when people move in or out, and the pest control people usually show up pretty quick if you call the manager and ask for them. I saved a few of the bugs i was seeing to show them and they got right on it. I have been mostly bug free for many years now.There are snakes, but they are rat snakes and they are NOT venomous. They are the reason we do not have rats and mice (especially this close to the creek.) Let them do their job and leave them alone.The creek out back has a large coyote population. They do NOT come over the fence. They howl during storms and when fire trucks go by. They are actually an amazing part of texas wildlife.The bad: Sometimes neighbors are not so nice. The majority have been awesome, but i have had one or two occasions when i have had very young, loud, obnoxious, and disrespectful neighbors. I have also had a problem where the apartment below me had 20 people crammed in and was very loud (they also drank til 3 am and yelled and played loud music.) But,for the most part, most of my neighbors have been very nice.Getting things fixed is not always easy. It often takes a week or two to get something big fixed, less for smaller things. However, the new management seems to be on top of this. well see. It has been my experience that new management often is on top of fixing things, but then tends to get worse and worse about it. Right now trying to be opened minded.The renovations are nice, but, as i have seen mentioned several times in these reviews, there was also a huge increase in rent this year. My worry is that there will be another next year, and the new amenities will be the reason. I will wait and see about this.My suggestion: If you are like my and do not have a massive income to go live in the 2K a month apartments on Renner, and you want your kids to go to some good schools, this is not a bad place to live. If your neighbors are trouble, call the management, call the police. All of my bad neighbors have gotten kicked out. Right now i have some very nice college kids, a single dad, and a very nice young family as my neighbors and we do quite well. Meet your neighbors, find out who they are, and watch out for each other.

  • Review 91 (2019-04-01 - Rating: 5)

    There is nothing to complain about this apartment. best price and space you could ever ask for. I dont know why people gave 1 star reviews, maintenance team always solve problems the best they can. sometime I see people let kids plays on car ways, and even on the roads, in front of the gate, and complain about the apartment of not being safe.

  • Review 92 (2023-02-08 - Rating: 5)

    I called in for leasing information and Chandler was extremely helpful! She answered all of my questions and made herself available to assist me whenever I’m ready to move forward with next steps. Great experience!

  • Review 93 (2023-11-05 - Rating: 5)

    I have a great experience living here! The maintenance and pest control fix problems efficiently. I highly recommend this place for anyone looking for a place around Plano.

  • Review 94 (2022-08-11 - Rating: 5)

    I am living in this apartment complex since 3 years, since the new management took over i must say things start moving in positve way. Maintenance service specially, Manager Mr.Jordon he is really helpful experienced and professional man.

  • Review 95 (2023-04-17 - Rating: 5)

    Just moved in. Very smooth process &very pleased with management. Liz helped with our lease. So very responsive and always pleasant. Thank you so much for making this move an easy one!

  • Review 96 (2023-09-26 - Rating: 4)

    This is a good community ,all proximities like school / college, groceries ,food courts etc are very near by some of them are with in walkable distanceI had good time there and I stayed in this community for 7 plus yearsI think management is renewing the units now so amenities will be good especially for new tenantsI had only issue with them was in final settlement and it was resolved by the community manager Sara McClendonI would like to take this opportunity to thank community Manager Sara McClendon herethis management provides promotional offers like 1 month free rent in certain time duration so keep checking ……ThanksSiva

  • Review 97 (2019-04-10 - Rating: 5)

    Hello, I rated The Westside apt 5 starts after spending 3 months and went through many stages. I rates them 5 stars because of the following:1- easy to deal with them, the are crystal clear, developed, and supportive.2- safe place, kind neighbors, friendly environment.3- you feel they are care about you, notifying system, easy communication with management.4-the maintenances are very good, gentlemen, professional, fast, and never let u down even if it’s silly things!5-the buildings are renovated, clean, no bugs no cracks, kitchen appliances are good and easy to use.6- they have many pools and barbecue areas!7- the location is WOW!8- they have a quality in every single thing9-they have tennis court or softball playground ( I don’t know what it’s called but I enjoy watching my neighbors playing it)10-gymnasium is good enough to not stop ur ContinuityAnd more!I have some suggestions, but that’s for development. I’ll let the management know about it.Yeah, final thing I would like to say it, I wished to name some ppl in the management because the really really really good, professional, helpful and knowledgeable. They know themselves for sure but I’ll keep it like that because I don’t want to show my comment as if it’s courtesy to them,I really want to say, treat yourself and family nice and move in here, pay ur money to whom deserve it, and enjoy!Omar

  • Review 98 (2024-09-16 - Rating: 5)

    The office and maintenance staff are fantastic. Always helpful.

  • Review 99 (2022-12-07 - Rating: 5)

    This community residents are lucky to have Sara as their community manager. Super helpful and down to earth person. Will definitely recommend everyone to rent apartments here.

  • Review 100 (2019-01-21 - Rating: 5)

    We love our new place, it would have been nice if all of the preparations and repairs had been completed before we moved in.We are looking forward to a well maintained apartment home soon so that we may invite family and friends over, especially for the holiday season. The holiday were great in our new home.

  • Review 101 (2022-11-04 - Rating: 5)

    I just wanted to give a huge shout out to Jose & Melissa. They are such caring people. They listen to what an actual resident needs & wants & dont dismiss you. Even when you can be a pain in the butt sometimes. Much love for you guys!!!!!!

  • Review 102 (2016-03-11 - Rating: 5)

    I have lived in these apartments for around 4 months now. I was initially cautious about inquiring about these apartments because of the bad reviews I read here. I am glad I inquired for myself. I have had nothing but professional interactions from everyone I have come in contact with. Everyone is professional and has gone out of their way to ensure my stay is comfortable. I definitely recommend this apartment complex.

  • Review 103 (2024-07-31 - Rating: 5)

    Great Apartments, Ms. Askew is great assistant manager and very pleasant to work with.

  • Review 104 (2024-02-16 - Rating: 5)

    Really happy with our experience here. The office staff has always been helpful and we didnt have any major issues.

  • Review 105 (2022-08-10 - Rating: 5)

    I have only recently moved to the DFW area and this complex has left a lasting impression on me . The staff is friendly and very helpful, Jordan especially! The complex area is clean and neighbors are sweet. This is going to be a tough act to follow… if I leave!

  • Review 106 (2024-09-17 - Rating: 5)

    Thank you to the entire team at Westside. Yall are so helpful any time I need you.

  • Review 107 (2022-08-09 - Rating: 5)

    Chandler was very kind and patient. I strongly recommend her. She deserves a raise! Thank you for everything Chandler! 5 star rating and 10s all around!

  • Review 108 (2023-10-09 - Rating: 5)

    Wonderful place to live! The community manager Sara McClendon is always so accommodating and helpful. I highly recommend staying here.

  • Review 109 (2019-11-15 - Rating: 5)

    Its challenging to find a decent place where to live in when you have limited timeframe to make a decision. Gabby tremendously help me to get a nice apartment she even spotted herself at the last minute.🙌 My fisrt selection was fine, but through Gabriellas help and guidance I finally got a really cool and comfy unit. Great customer service Gabby!!!Thumbs up to the Westsiders!!! 💫😀

  • Review 110 (2023-02-17 - Rating: 5)

    These apartments are beautiful! I love the safety, the esthetics, and the layouts. Theyre located conveniently for every lifestyle, and super cozy. Fantastic!

  • Review 111 (2024-07-05 - Rating: 5)

    Stopped by to get information regarding the property Kemberly was such a huge help. Very friendly and welcoming property.

  • Review 112 (2023-02-14 - Rating: 5)

    Elizabeth at the Leasing Office was really helpful in understanding our requirements and showing us all the appropriate options.Thanks once again and looking forward to our stay at Westside Apartments.

  • Review 113 (2020-01-29 - Rating: 5)

    I came to the property last week and Ashley helped me. Ashley was so friendly and was happy to show me the model apartment. Ashley does an amazing job and made me feel at home!

  • Review 114 (2024-07-31 - Rating: 5)

    Arcardia was great and very helpful ! She answered all my questions and concerns!

  • Review 115 (2020-05-29 - Rating: 5)

    Since the day i moved in Gabby has been a big help. The manager Corinne always ensures to help fit her residents needs! I love living here. Thank you for everything.

  • Review 116 (2022-11-02 - Rating: 5)

    I have really been happy out here! I just love my townhome, Im so comfortable plus Melissa is awesome 👍 she is very helpful she is the best!

  • Review 117 (2023-07-17 - Rating: 5)

    The entire staff is awesome. Always get back to me quickly with any issues or problems I have. Thank you to Sara for a rockstar team.

  • Review 118 (2016-05-21 - Rating: 5)

    I went to visit a friend here. Stayed for a while.Really great place to live and raise kids. Most friendly neighbors I have ever seen in my life, I have live in some pretty great places. I dont know about the staff and utility though, might have to check that out yourself if youre looking to live here. Stay cool!

  • Review 119 (2022-08-09 - Rating: 5)

    I called today and out of all the apartments I’ve called in the area this one seems the most promising! I spoke with Chandler who was very kind and informative! I can’t wait to schedule a tour. Thank you Chandler for all your help!

  • Review 120 (2024-09-17 - Rating: 5)

    Great management personnel and attention to detail maintenance staff.

  • Review 121 (2019-03-06 - Rating: 5)

    A friendly place to live and a great location. The office staff is outstanding and helpful and maintenance staff handles issues in a timely manner to ensure that your issue doesnt interrupt your enjoyment of your Apartment!

  • Review 122 (2023-02-16 - Rating: 5)

    Excellent place to live. The staff are extremely kind and willing to help! Definitely recommend if you’re looking for an apartment in the Plano area.

  • Review 123 (2022-08-12 - Rating: 5)

    Beautiful apartment complex and very quick to respond when a maintenance issue is involved! Thank you to the front office woman Melissa for always assisting us without any issues!

  • Review 124 (2022-12-09 - Rating: 5)

    Matinence is always fast and they do a good job fixing things. they go the extra mile. Jose came in to fix one problem qnd fixed another I had forgotten to tell them about as well.

  • Review 125 (2022-11-14 - Rating: 5)

    Nice place to live and particularly maintenance is really good.Hose is very prompt in responding to our service requests, we are extremely happy with his service.

  • Review 126 (2020-07-07 - Rating: 5)

    I’ve absolutely enjoyed everything about this property so far. My experience with Gabby has been great she’s super sweet, very helpful and knowledgeable. Gabby was very professional during our tour, I’m so exited to move!

  • Review 127 (2018-03-13 - Rating: 5)

    We have been living here at the westside since August of 2017 and I can say the office staff are great and always friendly when helping out with issues. This property is older so we’ve had normal issues but nothing that hasn’t been fixed or anything we can not overcome. I would recommend checking this place out for the townhomes (the one we are in is beautiful)

  • Review 128 (2018-05-02 - Rating: 5)

    I live here since October!! Pretty and super quite place I always sleep like a baby they have a small apartment but doesn’t look like small compared with the rest is pretty good !! They repair on time and Nice people.

  • Review 129 (2023-10-27 - Rating: 5)

    The office staff was very helpful and worked quickly when I moved in. I’ve been here a couple months now and I’m very pleased with everything.

  • Review 130 (2018-03-13 - Rating: 4)

    My husband I will be going on two years living here and have greatly enjoyed it! The office staff is awesome, especially Sarah and Corrine who are always so helpful when either my husband or I have had an issue.

  • Review 131 (2022-12-02 - Rating: 5)

    Dealing with Sarah M. Was a definite 5! She made the entire process easy, efficient and actually returns calls! She’s terrific.

  • Review 132 (2022-11-04 - Rating: 5)

    I am very happy with the maintenance crew especially Jose berrios he has made my stay at this apartment complex so much better.

  • Review 133 (2024-08-01 - Rating: 5)

    I had a great experience with the west side, Kemberlys was extremely helpful.

  • Review 134 (2020-03-17 - Rating: 5)

    Great place, I would absolutely recommend it to anyone who is looking to move into the area. If you need any assistance or just have questions in regards to the property make sure you ask for Gabriela.She will take great care of you.

  • Review 135 (2023-01-30 - Rating: 5)

    Quiet complex. Has a tennis court and 2 pools. Mgmt has been responsive. The maintenance men always come by quickly and have always been helpful.

  • Review 136 (2020-06-17 - Rating: 5)

    Looking for a new place to move into and came to check this property out and everything looks really nice and Gabby was really helpful with showing me around and made me feel like I was at hope all ready. I would really recommend this apartments and ask for gabby she’s really great and helpful.

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